HP 3PAR InForm OS 3.1.1 Messages and Operators Guide
SNMP Suggested Action
Any error message that can be produced by showsnmpmgr may be displayed.
SP
Checks the status of the Ethernet connection between the Service Processor (SP) and nodes.
This can only be run from the SP because it performs a short Ethernet transfer check between the
SP and the storage system.
Format of Possible SP Exception Messages
SP ethernet "State <state> has increased too quickly check SP network settings"
SP Example
Component -Identifier- --------Description------------------------
SP ethernet "State rx_errs has increased too quickly check SP network
settings"
SP Suggested Action
The <state> variable can be any of the following: rx_errs, rx_dropped, rx_fifo,
rx_frame, tx_errs, tx_dropped, tx_fifo.
This message is usually caused by customer network issues, but may be caused by conflicting or
mismatching network settings between the SP, customer switch(es), and the storage system. Check
the SP network interface settings using SPMAINT or SPOCC. Check the storage system settings
using commands such as shownet and shownet -d.
Task
Displays failed tasks. Checks for any tasks that have failed within the past 24 hours. This is the
default time frame for the showtask -failed command.
Format of Possible Task Exception Messages
Task Task:<Taskid> Task failure description
Task Example
Component --Identifier--- -------Description--------
Task Task:6313 Failed Task
For this example, checkhealth also showed an Alert; this task failed because the command was
entered with a syntax error:
Alert sw_task:6313 Task 6313 (type 'background_command', name 'upgradecage -a
-f') has failed (Task Failed). Please see task status for details.
Task Suggested Action
The CLI command showtask -d Task_id will display detailed information about the task. To
clean up the Alerts and the Alert-reporting of checkhealth, you can delete the failed-task alerts
if they are of no further use. They will not be auto-resolved and they will remain until they are
Troubleshooting Storage System Components 315