HP 3PAR StoreServ 7000 Storage Service Guide

Table Of Contents
1. Under the Systems tree in the left panel, click the storage system to be serviced.
In this case, there is only one controller node present, which indicates that the other node is
not part of the cluster. If the node UID LED is blue proceed to step 4 to locate the system. If
the node UID LED is not blue, escalate to the next level of support.
NOTE: If the node's state is Degraded, it will need to be shutdown to be serviced.
NOTE: Depending on the failed component, physical disks may be Degraded because
node paths to drive enclosures are missing.
2. The Alert panel displays a filtered Alert table showing only the critical alerts associated with
the node, where the alert details are displayed. On the storage system, identify the node and
verify that the status LED is lit amber.
18 Servicing the Storage System