HP 3PAR StoreServ 7000 Storage Service Guide

ManualsBrandsHP ManualsStorageHP 3PAR StoreServ 7200 8Gb H-series Base System SAN Kit

Table Of Contents

Contents

1 Servicing the Storage System........................................................................5

Service Processor Onsite Customer Care .....................................................................................5

Accessing the HP 3PAR Management Console.........................................................................5

CSR........................................................................................................................................5

CSR Types...........................................................................................................................6

Accessing Replacement Videos..............................................................................................6

Parts-only Warranty Service...................................................................................................6

Identifying a Replaceable Part....................................................................................................6

Identifying Swappable Components.......................................................................................7

Getting Recommended Actions...................................................................................................7

Disk Drive Repair......................................................................................................................8

Removing a 2.5 inch Disk ..................................................................................................11

Removing a 3.5 inch Disk...................................................................................................11

Installing a Disk Drive.........................................................................................................12

Disk Drive Verification.........................................................................................................13

Disk Drive Numbering........................................................................................................14

Controller Node (Node) Replacement Procedure.........................................................................16

Preparation.......................................................................................................................16

Node Identification and Shutdown.......................................................................................16

Node Identification and Preparation.....................................................................................17

Node Removal..................................................................................................................21

Node Replacement............................................................................................................21

Node Verification .............................................................................................................22

Controller Node Replacement Procedure....................................................................................23

Preparation.......................................................................................................................23

Node Identification and Shutdown.......................................................................................24

Node Removal..................................................................................................................24

Node Replacement............................................................................................................25

Node Verification..............................................................................................................26

SFP Repair.............................................................................................................................26

Replacing an SFP...............................................................................................................30

2 Understanding LED Indicator Status.............................................................31

Enclosure LEDs.......................................................................................................................31

Bezels LEDs.......................................................................................................................31

Disk Drive LEDs..................................................................................................................31

Storage System Component LEDs..............................................................................................32

Power Cooling Module LEDs................................................................................................32

Drive PCM LEDs............................................................................................................33

I/O Modules LEDs.............................................................................................................34

External Port Activity LEDs...............................................................................................35

Controller Node and Internal Component LEDs...........................................................................35

Ethernet LEDs....................................................................................................................36

Node FC and CNA Port LEDs..............................................................................................36

Fibre Channel Adapter LEDs................................................................................................36

Converged Network Adapter LEDs.......................................................................................36

Node FC and CNA Port Numbering....................................................................................37

SAS Port LEDs....................................................................................................................37

Interconnect Port LEDs.........................................................................................................38

3 Support and Other Resources.....................................................................39

Contacting HP........................................................................................................................39

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