HP 3PAR StoreServ 7000 Storage Troubleshooting Guide

Cage cage:<cageid> "Power supply <X> fan is <FANSTATE>"
Cage cage:<cageid> "Power supply <X> is <PSSTATE>" (Degraded, Failed, Not_Present)
Cage cage:<cageid> "Power supply <X> AC state is <PSSTATE>"
Cage cage:<cageid> "Cage is in 'servicing' mode (Hot-Plug LED may be illuminated)"
Cage cage:<cageid> "Firmware is not current"
Cage Example 1
Component -------------Description-------------- Qty
Cage Cages missing A loop 1
Cage SFPs with low receiver power 1
Component -Identifier- --------Description------------------------
Cage cage:4 Missing A loop
Cage cage:4 Interface Card 0, SFP 0: Receiver Power Low: Check FC Cable
Cage Suggested Action 1
Check the connection/path to the SFP in the cage and the level of signal the SFP is receiving. An
RX Power reading below 100 µW signals the RX Power Low condition; typical readings are between
300 and 400 µW. Useful CLI commands are showcage -d and showcage -sfp ddm.
At least two connections are expected for drive cages, and this exception is flagged if that is not
the case.
cli% showcage -d cage4
Id Name
LoopA
Pos.A LoopB Pos.B Drives Temp RevA RevB Model Side
4 cage4 --- 0 3:2:1 0 8 28-36 2.37 2.37 DC4 n/a
-----------Cage detail info for cage4 ---------
Fibre Channel Info PortA0 PortB0 PortA1 PortB1
Link_Speed 0Gbps -- -- 4Gbps
----------------------------------SFP Info-----------------------------------
FCAL SFP -State- --Manufacturer-- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM
0 0 OK FINISAR CORP. 4.1 No No Yes Yes
1 1 OK FINISAR CORP. 4.1 No No No Yes
Interface Board Info FCAL0 FCAL1
Link A RXLEDs Off Off
Link A TXLEDs Green Off
Link B RXLEDs Off Green
Link B TXLEDs Off Green
LED(Loop_Split) Off Off
LEDS(system,hotplug) Green,Off Green,Off
-----------Midplane Info-----------
Firmware_status Current
Product_Rev 2.37
State Normal Op
Loop_Split 0
VendorId,ProductId 3PARdata,DC4
Unique_ID 1062030000098E00
...
-------------Drive Info------------- ----LoopA----- ----LoopB-----
Drive NodeWWN LED Temp(C) ALPA LoopState ALPA LoopState
0:0 2000001d38c0c613 Green 33 0xe1 Loop fail 0xe1 OK
0:1 2000001862953510 Green 35 0xe0 Loop fail 0xe0 OK
30 Troubleshooting