HP 3PAR StoreServ 7000 Storage Troubleshooting Guide

Admin interface on node 0

MAC Address: 00:02:AC:25:04:03

RX Packets: 1225109 TX Packets: 550205

RX Bytes: 1089073679 TX Bytes: 568149943

RX Errors: 0 TX Errors: 0

RX Dropped: 0 TX Dropped: 0

RX FIFO Errors: 0 TX FIFO Errors: 0

RX Frame Errors: 60 TX Collisions: 0

RX Multicast: 0 TX Carrier Errors: 0

RX Compressed: 0 TX Compressed: 0

Node

Checks the following node conditions and displays nodes that are not optimal:

• Verifies node batteries have been tested in the last 30 days

• Offline nodes

• Power supply and battery problems

Format of Possible Node Exception Messages

Node node:<nodeID> "Node is not online"

Node node:<nodeID> "Power supply <psID> detailed state is <status>

Node node:<nodeID> "Power supply <psID> AC state is <acStatus>"

Node node:<nodeID> "Power supply <psID> DC state is <dcStatus>"

Node node:<nodeID> "Power supply <psID> battery is <batStatus>"

Node node:<nodeID> "Node <nodeID> battery is <batStatus>"

Node node:<priNodeID> "<bat> has not been tested within the last 30 days"

Node node:<nodeID> "Node <nodeID> battery is expired"

Node node:<nodeID> "Power supply <psID> is expired"

Node node:<nodeID> "Fan is <fanID> is <status>"

Node node:<nodeID> "Power supply <psID> fan module <fanID> is <status>"

Node node:<nodeID> "Fan module <fanID> is <status>

Node node:<nodeID> "Detailed State <state>" (degraded or failed)

Node Suggested Action

For node error conditions, examine the node and node-component states by using the following

commands: shownode, shownode -s, shownode -d, showbattery, and showsys -d.

Node Example 1

Component -Identifier- ---------------Description----------------

Node node:0 Power supply 1 detailed state is DC Failed

Node node:0 Power supply 1 DC state is Failed

Node node:1 Power supply 0 detailed state is AC Failed

Node node:1 Power supply 0 AC state is Failed

Node node:1 Power supply 0 DC state is Failed

Node Suggested Action 1

Examine the states of the power supplies with commands such as shownode, shownode -s,

shownode -ps. Turn on or replace the failed power supply.

40 Troubleshooting