HP 3PAR StoreServ 7000 Storage Troubleshooting Guide

NOTE: In the example below, the battery state is considered degraded because the power supply
is failed.
cli% shownode
Control Data Cache
Node --Name--- -State-- Master InCluster ---LED--- Mem(MB) Mem(MB) Available(%)
0 1001356-0 Degraded Yes Yes AmberBlnk 2048 8192 100
1 1001356-1 Degraded No Yes AmberBlnk 2048 8192 100
cli% shownode -s
Node -State-- -Detailed_State-
0 Degraded PS 1 Failed
1 Degraded PS 0 Failed
cli% shownode -ps
Node PS -Serial- -PSState- FanState ACState DCState -BatState- ChrgLvl(%)
0 0 FFFFFFFF OK OK OK OK OK 100
0 1 FFFFFFFF Failed -- OK Failed Degraded 100
1 0 FFFFFFFF Failed -- Failed Failed Degraded 100
1 1 FFFFFFFF OK OK OK OK OK 100
Node Example 2
Component -Identifier- ---------Description------------
Node node:3 Power supply 1 battery is Failed
Node Suggested Action 2
Examine the state of the battery and power supply by using the following commands: shownode,
shownode -s, shownode -ps, showbattery (and showbattery with -d, -s, -log). Turn
on, fix, or replace the battery backup unit.
NOTE: The condition of the degraded power supply is caused by the failing battery..
cli% shownode
Control Data Cache
Node --Name--- -State-- Master InCluster ---LED--- Mem(MB) Mem(MB) Available(%)
2 1001356-2 OK No Yes GreenBlnk 2048 8192 100
3 1001356-3 Degraded No Yes AmberBlnk 2048 8192 100
cli% shownode -s
Node -State-- -Detailed_State-
2 OK OK
3 Degraded PS 1 Degraded
cli% shownode -ps
Node PS -Serial- -PSState- FanState ACState DCState -BatState- ChrgLvl(%)
2 0 FFFFFFFF OK OK OK OK OK 100
2 1 FFFFFFFF OK OK OK OK OK 100
3 0 FFFFFFFF OK OK OK OK OK 100
3 1 FFFFFFFF Degraded OK OK OK Failed 0
cli% showbattery
Node PS Bat Serial -State-- ChrgLvl(%) -ExpDate-- Expired Testing
3 0 0 100A300B OK 100 07/01/2011 No No
3 1 0 12345310 Failed 0 04/07/2011 No No
Troubleshooting Storage System Components 41