HP 3PAR StoreServ 7000 Storage Troubleshooting Guide

Node Example 3

Component -Identifier- --------------Description----------------

Node node:3 Node:3, Power Supply:1, Battery:0 has not been tested within

the last 30 days

Node Suggested Action 3

The indicated battery has not been tested in 30 days. A node backup battery is tested every 14

days under normal conditions. If the main battery is missing, expired, or failed, the backup battery

is not tested. A backup battery connected to the same node is not tested because testing it can

cause loss of power to the node. An untested battery has an unknown status in the showbattery

-s output. Use the following commands: showbattery, showbattery -s, and showbattery

-d.

showbattery -s

Node PS Bat -State-- -Detailed_State-

0 0 0 OK normal

0 1 0 Degraded Unknown

Examine the date of the last successful test of that battery. Assuming the comment date was

2009-10-14, the last battery test on Node 0, PS 1, Bat 0 was 2009-09-10, which is more

than 30 days ago.

showbattery -log

Node PS Bat Test Result Dur(mins) ---------Time----------

0 0 0 0 Passed 1 2009-10-14 14:34:50 PDT

0 0 0 1 Passed 1 2009-10-28 14:36:57 PDT

0 1 0 0 Passed 1 2009-08-27 06:17:44 PDT

0 1 0 1 Passed 1 2009-09-10 06:19:34 PDT

showbattery

Node PS Bat Serial -State-- ChrgLvl(%) -ExpDate-- Expired Testing

0 0 0 83205243 OK 100 04/07/2011 No No

0 1 0 83202356 Degraded 100 04/07/2011 No No

Displays physical disks with states or conditions that are not optimal:

• Checks for failed and degraded PDs

• Checks for an imbalance of PD ports, for example, if Port-A is used on more disks than Port-B

• Checks for an Unknown sparing algorithm.

• Checks for disks experiencing a high number of IOPS

• Reports if a servicemag operation is outstanding (servicemag status)

• Reports if there are PDs that do not have entries in the firmware DB file

Format of Possible PD Exception Messages

PD disk:<pdid> "Degraded States: <showpd -s -degraded">

PD disk:<pdid> "Failed States: <showpd -s -failed">

PD -- "There is an imbalance of active PD ports"

PD -- "Sparing algorithm is not set"

42 Troubleshooting