SERVICE TODAY www.partsnow.com A PARTS NOW! PUBLICATION HP & Lexmark: New Products and Trends Also in this issue: • Parts Now! Announces new CIO • How to Identify the Real OEM Product • Printer Spotlight: HP 4014/4015/4515 Series JAN/FEB 2009, VOL.
road show SERIES IV: THE SUSTAINABLE BUSINESS MODEL Everyone is talking about managed print services. It has fast become the industry standard rather than the industry trend once projected.
COMPANY NEWS Parts Now! Announces New CIO Parts Now! has invested in a key position to further improve company capabilities today and for the future. The company announced a new Chief Information Officer (CIO) position responsible for upgrading and integrating technology across its entire business. Patrick McGinn has joined Parts Now! as its first CIO.
TECH TIP Would the Real OEM Please Stand Up? By Jeremy Mueller OEM stands for Original Equipment Manufacturer. When you buy a genuine OEM part through an authorized distributor, the product you get is made by the Original Manufacturer of the printer. If the distributor is not authorized by the OEM, you cannot be sure. How can you tell the difference? In many cases, that’s not easy to do.
TECHNICAL HP & Lexmark: New Products and Trends By Steve Geishirt In October, HP and Lexmark released a number of new printers and MFPs. These releases are very telling about where the market is headed. Parts Now! shares our analysis so you can prepare to service these new introductions. HP Trends: HP continued to follow the process of introducing a printer and upgrading it into an MFP device. This is helpful to them as it means fewer SKUs to put on the shelf and fewer parts to manufacture, i.e.
parts with various maintenance kits instead of having the technician do it. If a major component goes bad under the warranty, HP then replaces the whole unit. In the past year, we have seen HP introduce this approach to some business class printers that run from $700 to $2,999.
“dtn” version or Duplex, extra Tray and Network connection standard. The CP2025 is right on that edge again of whether it’s serviceable or not. In this case, HP created an MFP version and that is at a price point worth servicing. The MFP version is the CM2320mfp. The CM in front of CM2320mfp stands for Color Multifunction. The CM2320n mfp lists for $549, while the CM2330nf mfp lists for $649, CM2320xfi mfp for $849. These units are rated at 21ppm in monochrome and in color.
T65x series is at max a 55 ppm machine, they can easily modify the speeds for the printers, and the MFP versions via the firmware. The X651de lists at $1,599 and runs at 45 ppm. The X652de MFP lists at $1,700 and runs at 45 ppm. The X654de MFP lists at $2,499 and runs at 55ppm. Last, the X656de MFP listing at $2,749 runs at 55 ppm. The X658de MFP lists at $3,799 and also runs at 55 ppm. The fact that Lexmark is using the same print engine is great for the service industry.
PRINTER SPOTLIGHT HP 4014/4015/4515 Series Model Name Model Number Release Date Print Speed Max DPI Duty Cycle Memory std/max P4014 CB507A Feb 2008 45 ppm 1200x1200 175,000 pgs/month 128MB/640MB Fuser Cassette Pickup Roller Cassette Feed/Sep Roller Tray 1 Roller Kit CB506-67901 RM1-0036 1 per tray RM1-0037 2 per tray CB506-67905 Kit contains: pickup roller no. RL1-1641, Feed roller no. RL1-1663, separation roller no.
We’re eager to answer your questions, provide the information you’re looking for and hear your comments on how we’re doing. General 800.886.6688 sales@partsnow.com The Now! Team 800.886.6688, ext 4100 nowteam@partsnow.com Technical Support 800.886.6688, ext 1523 tsupport@partsnow.com Training 800.886.6688, ext 1126 training@partsnow.com Managed Print Solutions 800.886.6688, ext 1127 mps@partsnow.
PARTS NOW! POLICY PARTS NOW! WARRANTY AND RETURN POLICIES WARRANTY POLICY NEW PRODUCT This includes OEM’s Equivalent to New (ETN) remanufactured product that has been rigorously tested by the OEM to perform at the same performance levels as a new OEM product. These products are sold by the OEMs as new product to Parts Now! LLC. Warranty: OEM only. Not warranted by Parts Now! LLC OEM FACTORY REFURBISHED PRODUCT Warranty: OEM only.
ONLINE TRAINING SCHEDULE HANDS-ON COURSES (MIDDLETON, WI) Introduction to Printer Network Cards FEBRUARY SCHEDULE Image Formation for HP Printers (HANDS-ON COURSES) (ADVANCED COURSES) Color Theory and Process Monday, February 23rd Printer Fundamentals for IT, TR-PRINT FUND #1 Thursday, March 5th Advanced Level Monochrome TR-ADV MONO #1 Tuesday, February 24th HP LJ P3005/LJ 2400 Series, TR-P3005 #1 Friday, March 6th Advanced Level Color TR-ADV COLOR #1 HP Color LaserJet 4600/4650** MARCH SCHEDUL