MSM7xx Controllers Configuration Guide v6.4.0

Stop after failed nnn retransmissions
Select this option to have the controller stop retransmitting a record when the total number of
retransmissions on all servers (primary and backup) exceeds the specified number.
When this occurs the record is flagged as Transmission Failed in the log.
Record transmission overview
Transmission of a billing record occurs as follows:
• Billing record is transmitted to the primary server.
• If the primary server does not send an HTTP reply within the Transmission timeout, then the
transmission is considered to have failed. If a response is received, but the status field does
not match the value of Ack success value, then the transmission is considered to have failed.
• Failed transmissions are retried on the primary server until the Retries per server limit is met,
after which each backup server is tried in order. Once all backups are tried, the sequence
resumes again with the primary server.
• Retransmissions only stop if the selected condition under Fault tolerance is met: either the
record is successfully transmitted or the total number of retires on all servers passes a
predetermined limit.
NOTE: A billing record is considered to be successfully transmitted only when it has been
successfully transmitted to every primary server (or one of its backups).
Billing records log
This table displays the contents of the billing records log. The log can hold up to 2000 records.
When full, records are deleted in the following order:
1. Records that have been successfully transmitted.
2. Records that do not have to be transmitted, because transmission is disabled.
3. Records for which transmission has failed.
If transmissions to remote billing server(s) is interrupted, the log can become full of untransmitted
records only. (Records with status set to "Queued".) What happens next is controlled by the Suspend
payment system when log is full of queued records when log is full setting under Settings.
• If enabled, payment services are suspended.
• If disabled, the oldest queued record is removed.
Number of billing records
Lists the total number of billing records in the log.
Select the action to apply to all log records
• Clear log: Delete all records in the log.
• Save log: Save the log to a file using the export format defined by selecting Controller >>
Public access > Billing records > Configure Records Format.
• Retransmit failed records: Force the retransmission of records that have transmission state
set to Transmission Failed. This starts the complete transmit cycle all over again for the
record.
• Cancel current transmission: Terminates the record transmission that is currently in progress.
Table
Record ID
Unique number that identifies each record.
Billing record logging 431