HP StorageWorks Enterprise Virtual Array Updating Product Software Guide (XCS 09534000) (5697-0754, October 2010)

2. Replace any hardware components that have failed.
NOTE:
To replace any components, see the user guide for your array model for information about
replacement. See Table 1 on page 10 for links to these guides.
TIP:
If there is a yellow attention icon, you may still be able to do the upgrade, for example,
when leveling is occurring. If any unusual icons are visible, check with your HP-authorized
service representative before doing the upgrade.
If you cannot resolve the error, contact your HP-authorized service representative for assistance.
Checking and upgrading your SAN infrastructure
Estimated time to complete: Varies depending on the number of components that may require upgrade.
When to perform: Any time before the upgrade
It is important to ensure that your SAN environment meets the configuration requirements of the XCS
controller software. This includes HBA firmware, system drivers, and Fibre Channel switch firmware.
The SAN Visibility tool can assist you in this task because it automates the collection of this data and
provides you with a full report. You can collect the data manually, without using SAN Visibility, but
the manual process is more time consuming. To collect the data manually, complete the following
tasks:
• Identify all host servers
• Document all firmware versions
• Go to the Single Point of Connectivity Knowledge (SPOCK) website (www.hp.com/storage/spock)
to ensure that the firmware and driver versions are supported with the XCS version you are up-
grading to. You must log in to access SPOCK. If you do not already have an account, click Register
to log in on the main page and follow the instructions. Once access is enabled, select View by
Array/OS under Compatibility Tool in the left menu and then select the array and operating system
combination that applies to your environment. Expand Host Bus Adapter (HBA) to view supported
HBA details. Expand Fibre Channel Switch to view supported switches. To view details for a sup-
ported switch, navigate to Other Hardware in the left menu and select Switches. Then, to view
specific support details, select the connectivity stream document for the switch model/series you
are using.
• Download the required HBA drivers, firmware and MPIO drivers
NOTE:
Additionally, see the “EVA storage system rules” chapter in the HP StorageWorks SAN Design
Reference Guide for general guidelines about managing EVAs in a SAN.
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