HP StorageWorks Enterprise Virtual Array Updating Product Software Guide (XCS 09534000) (5697-0754, October 2010)

Check for any possible connection issues between HP
Command View EVA software and the EVA, and re-
start the disk drive firmware upgrade.
Unable to process command at this time.
Retry the command or check all connec-
tions
Restart the disk drive firmware upgrade.
Failed - Successful Status
Check for any possible connection issues between HP
Command View EVA software and the EVA, and re-
start the disk drive firmware upgrade.
Object not found in View
Restart the disk drive firmware upgrade.
Drive code load - The StorageCell is in
device discovery, and the requested op-
eration cannot be served
Check the drive properties in the HP Command View
EVA GUI for problems. Resolve the problem and restart
the disk drive firmware upgrade.
Invalid Target Handle
Restart the HP Command View EVA service and retry
the disk drive firmware upgrade.
Not a supported version
Remove disks that contain RAID0 data from the group
and restart the disk drive firmware upgrade.
The disk cannot be code loaded because
disk is part of a RAID0 group.
Solving problems selecting a storage system
When selecting a storage system, ensure the status icon displayed for the storage system is a green
cluster symbol indicating good health. See Figure 30.
Figure 30 Status icon for a good storage system
.
If the status icon for the storage system is not green, it indicates a problem that must be corrected
before proceeding. Expand the navigation tree to locate the problem. Figure 31 illustrates a storage
system with a disk enclosure problem.
Troubleshooting78