HP 5400R zl2 Installation and Getting Started Guide

5-1

Troubleshooting

This chapterdescribes how to troubleshoot your 5400R zl2switches. Note that

thisdocument describestroubleshooting mostly froma hardwareperspective.

You can perform more in-depth troubleshooting using the software tools

available with the switch, including the full-featured console interface, the

built-in web browser interface, and IMC, the SNMP-based network manage-

ment tool. For more information, see the chapter “Troubleshooting” in the

Management and Configuration Guide, which is on the HP networking Web

site at www.hp.com/networking/support.

This chapter describes the following:

■ Basic troubleshooting tips (page 5-2)

■ Diagnosing with the LEDs (page 5-4)

■ HP networking tools (page 5-9)

■ Hardware diagnostic tests (page 5-10)

■ Restoring the factory default configuration (page 5-13)

■ Downloading new code (page 5-14)

■ HP Customer Support Services (page 5-14)