- Hewlett-Packard Fax Machine User Guide

Care and maintenance 61
Troubleshooting
Print quality problems
You cannot store a document in
memory.
There may not be enough memory available to hold the
document you want to store. If the display shows a Memory
Full message, do the following until you can store your
document in memory:
Print all unprinted faxes in memory (see Reprinting faxes on
page 44.
Delete unneeded polling faxes, broadcast faxes, or delayed
faxes (see To cancel the scheduled job on page 38).
Blank areas appear at the bottom of
each page or on continuation pages,
with only a small strip of material
printed at the top.
You may have selected the wrong paper size setting. To
select the proper paper size, see Paper Size on page 13.
Image TCR is not working You have the resolution set to SUPER FINE. Set the resolution
to FINE.
Problem Solution
Problem Solution
Light or blurred characters. Check ink level as described in View ink level on page 47. To
install a new print cartridge, see Replace the print cartridge
on page 48.
Make sure the print cartridge is installed correctly. To clean
the print cartridge, see Maintain the print cartridge on
page 52.
Smudged or dark characters. Make sure the paper is straight and unwrinkled. Let ink dry
before handling the paper. To clean the print cartridge, see
Maintain the print cartridge on page 52.
Characters with white lines. If
Ink Low. Install new ink cartridge is displayed,
install a new print cartridge as described in Replace the print
cartridge on page 48.
Remove and reinstall the print cartridge.
Clean the print cartridge (see Maintain the print cartridge on
page 52).
Improperly formed or misaligned
characters.
Clean the print cartridge (see Clean the print cartridge on
page 52).
Abnormal black horizontal lines Clean the cartridge carrier (see Clean the cartridge carrier
contacts on page 53).