SuperStack II Advanced RPS Management Module User Guide

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A
PPENDIX
C: T
ECHNICAL
S
UPPORT
Support from Your Network Supplier
If additional assistance is required, contact your network supplier.
Many suppliers are authorized 3Com service partners who are
qualified to provide a variety of services, including network
planning, installation, hardware maintenance, application training
and support services.
When you contact your network supplier for assistance, have the
following information ready:
■
Diagnostic error messages
■
A list of system hardware and software, including revision levels
■
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.
Support from 3Com
If you are unable to receive support from your network supplier.
technical support contracts are available from 3Com.
In the U.S. and Canada, call
[phone]
for customer service.
If you are outside the U.S. or Canada, contact your local 3Com
sales office to find your authorized service provider:
Country
Telephone
Number Country
Telephone
Number
Australia
(Sydney)
(61) (2) 959 3020 Japan (81) (3) 3345 7251
Australia
(Mel-
bourne)
(61) (3) 653 9515 Mexico [phone]
Belgium* 0800 71429 Nether-
lands*
06 0227788
Brazil (55) (11) 546
0869
Norway* 800 13376