Brocade Fabric OS Troubleshooting and Diagnostics Guide v6.2.0 (53-1001187-01, April 2009)

Fabric OS Troubleshooting and Diagnostics Guide 115

53-1001187-01

Automatic trace dump transfers

Specifying a remote server

1. Verify that the FTP service is running on the remote server.

2. Connect to the switch and log in as admin.

3. Enter the following command:

switch:admin> supportftp -s

The command is interactive.

4. Respond to the prompts as follows:

Enabling the automatic transfer of trace dumps

1. Connect to the switch and log in as admin.

2. Enter the following command:

switch:admin> supportftp -e

Support auto file transfer enabled.

Setting up periodic checking of the remote server

1. Connect to the switch and log in as admin.

2. Enter the following command:

switch:admin> supportftp -t interval

Specify the interval in hours, for example:

switch:admin> supportftp -t 4

supportftp: ftp check period changed

The minimum interval is 1 hour. Specify 0 hours to disable the checking feature.

Saving comprehensive diagnostic files to the server

1. Connect to the switch and log in as admin.

2. Enter the following command:

switch:admin> supportsave -c

Host Name Enter the name or IPv4 or IPv6 address of the server where the file is to be

stored; for example,

1080::8:800:200C:417A for a server configured for

IPv6.

User name Enter the user name of your account on the server; for example, “JohnDoe”.

Password Enter your account password for the server.

Remote