Installation Guide HP 9000 rp4410 and HP 9000 rp4440 Manufacturing Part Number: A9950-96010 Six Edition April 2007 Printed in the US
Legal Notices Copyright Notices. © Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Printed in U.S.A.
Contents 1. Installing the System Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Server Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I/O Subsystem . . .
Contents Connecting to the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Console Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup Checklist . . . . . . . . . . . . . . . . . . .
Tables Table 1. Publishing History Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 2. HP-UX 11i Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 1-1. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 1-2. Installation Sequence Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tables 6
Figures Figure 1-1. HP 9000 rp4410 and rp4440 Servers (Top View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-2. HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View) . . . . . . . . . . . Figure 1-3. HP 9000 rp4410 and rp4440 Servers (Rear View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-4. Accessing T-25 Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-5.
Figures Figure 1-44. Front Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Figure 1-45. QuickFind Diagnostic Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
About This Document This document describes how to unpack the HP 9000 rp4410 and HP 9000 rp4440 server, install additional components, start a server console session, power on the server, and boot the operating system. The document printing date and part number indicate the document’s current edition. The printing date changes when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number changes when extensive changes are made.
Publishing History Table 1 lists the publishing history details for this document.
IMPORTANT Important messages provide essential information to explain a concept or to complete a task. NOTE A note highlights useful information such as restrictions, recommendations, or important details about HP product features. TIP Tips provide you with helpful hints for completing a task. A tip is not used to give essential information, but can be used, for example, to provide an alternate method for completing the task that precedes it. Book Title The title of a book.
Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications. Web Site for HP Technical Documentation: http://docs.hp.com Server Hardware Information: http://docs.hp.com/en/hw.html Diagnostics and Event Monitoring: Hardware Support Tools Complete information about HP’s hardware support tools, including online and offline diagnostics and event monitoring tools can be found on the Web at: http://docs.hp.
1 Installing the System This chapter provides information on how to install the system.
Installing the System Server Views Server Views Figure 1-1, Figure 1-2, and Figure 1-3 show the top, front, and rear views of the HP 9000 rp4410 and rp4440 servers.
Installing the System Detailed Server Description Figure 1-2 HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View) Figure 1-3 HP 9000 rp4410 and rp4440 Servers (Rear View) Detailed Server Description The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers. I/O Subsystem The following is supported on the HP 9000 rp4410 and rp4440 servers: • PCI-X slots available - 8. — Two dedicated PCI slots: Slot 1 is for SCSI; slot 2 is for LAN.
Installing the System Detailed Server Description • I/O bandwidth - 4 GBs. • Pinnacle FXe PCI video card. • PCI Gigabit, Fast Ethernet Controller with Wake-on-LAN enabled/disabled with BIOS setup. Internal Core I/O The following is supported on the HP 9000 rp4410 and rp4440 servers: • Dual channel SCSI U320 or U160 (PA8800 only) interface or RAID, two internal 68-pin connectors, two 68-pin external connectors. • SCSI backplane configured as either one or two channels.
Installing the System Detailed Server Description • Supported DDR DIMM sizes: — 128 MB, 256 MB, 512 MB, 1 GB, 2 GB, and 4 GB — Standard 184 pins 2.5V DDR266, CL2, registered, ECC • 133 MHz memory bus frequency, 266 MTransfers/s data, 8.5 GB/s peak data bandwidth. • DIMMs loaded by quads enable interleaved mode and chip spare. • Requires that DIMMs within each group of four (quad) be identical. Cooling Six cooling fans with N+1 redundancy.
Installing the System Safety Information The firmware incorporates the Boot Console Handler (BCH), which provides an interface between the operating system and the platform firmware. BCH uses data tables that contain platform-related information, and boot and run-time service calls available to the operating system and its loader to provide a standard environment for booting.
Installing the System Installation Sequence and Checklist WARNING Ensure that the system is powered off and all power sources are disconnected from the server prior to removing or installing server hardware unless you are removing or installing a hot-swappable or hot-pluggable component. Voltages are present at various locations within the server whenever a dc power source is connected. This voltage is present even when the main power switch is turned off.
Installing the System Unpacking and Inspecting the Server Unpacking and Inspecting the Server This section describes procedures you perform before installation. Ensure that you have adequately prepared your environment for the new server, received the components that you ordered, and verified that the server and its containers are in good condition after shipment. Verifying Site Preparation Verifying site preparation is essential for a successful server installation and includes the following tasks.
Installing the System Installing Additional Components Returning Damaged Equipment If the equipment is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment. Unloading the Server with a Lifter WARNING Use caution when using a lifter.
Installing the System Installing Additional Components Accessing a Rack-Mounted Server The HP 9000 rp4410 and rp4440 servers are designed to be rack mounted. The following procedure explains how to gain access to a server that is mounted in an approved rack. WARNING Ensure that all antitip features are employed prior to extending the server (front and rear antitip feet installed; adequate ballast properly placed, and so on).
Installing the System Installing Additional Components Inserting the Server Into the Rack To insert the server into the rack, follow these steps: Step 1. Press the rail clips on either side of the server inward and push the server into the rack until it stops. Step 2. Replace the T-25 screws that fasten the server to the rack. Accessing a Pedestal-Mounted Server The HP 9000 rp4410 and rp4440 servers are also designed to be mounted in a pedestal (rackless).
Installing the System Installing Additional Components Front Panel Controls and Indicators The front panel of the server provides controls and indicators used for common operations. Figure 1-6, Figure 1-7, and Figure 1-8 show the front view of the server and the control panel.
Installing the System Installing Additional Components Figure 1-8 Control Panel System LED Power LED Power Button Disk LED TOC/NMI Button Thermal LED Locator Button/LED Table 1-3 and Table 1-4 list the control panel LED and the switch and button LED status and descriptions. Table 1-3 Control Panel LED Definitions LED/ Button State Flash Rate Color Description System LED Running Steady Green System normal; OS up and running. System LED Booting Flashing at 0.
Installing the System Installing Additional Components Table 1-4 Switch and Button LED Definitions Button Power Button Description Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed). If power is off but power is available to the power supplies, pressing the power button does the following: • Momentarily (less than one second) turns on the power supplies and applies power to server circuits.
Installing the System Installing Additional Components Additional Controls and Indicators Storage devices have additional LEDs showing their status. Hot-Pluggable Disk Drive Indicators The hot-pluggable disk drives have two LEDs per drive, as follows: Figure 1-9 and Table 1-5 show the hot-pluggable disk drive LED indicators and definitions.
Installing the System Installing Additional Components Figure 1-10 DVD or CD-RW/DVD LED Indicators Eject Button Table 1-6 Emergency Eject DVD Drive LED Definitions LED Activity LED Activity LED State Flashing green Description Drive is active Front Bezel The server does not need to be powered off to remove the front bezel. Removing the Front Bezel To remove the front bezel, grasp the front bezel at the outer edges and pull straight out.
Installing the System Installing Additional Components The front control panel access door is on the bezel. Opening the control panel door provides access to the following components: • Power button • System LEDs Replacing the Front Bezel To replace the front bezel, hold the bezel in mounting position and push the bezel straight into the chassis until it snaps into place. Front and Top Covers CAUTION Do not operate the server without the front and top covers in place.
Installing the System Installing Additional Components Figure 1-12 Removing and Replacing the Front Cover Thumbscrews Step 4. Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the slots in the center of the chassis. Replacing the Front Cover To replace the front cover, follow these steps: Step 1. Align the tabs at the rear of the front cover with the corresponding slots in the chassis and fully seat the tabs into the slots. Step 2.
Installing the System Installing Additional Components Figure 1-13 Removing and Replacing the Top Cover Thumbscrews Rear of Chassis Replacing the Top Cover To replace the top cover, follow these steps: Step 1. Align the tabs at the rear of the top cover with the corresponding slots in the chassis. Fully seat the tabs into the slots and push forward until it seats. Step 2. Tighten the two thumbscrews securely.
Installing the System Installing Additional Components Hot-Swappable Chassis Fan Units There are three hot-swappable chassis fan units in the server. • Fan units 0, 1, and 2 are in the center of the chassis, spanning the full chassis width. • Fan units 0 and 1 are interchangeable and are in the left and center positions. Figure 1-14 • 32 Hot-Swappable I/O Fans (Units 0 and 1) Fan unit 2 is smaller and fits into the right-most position behind the power supply.
Installing the System Installing Additional Components Figure 1-15 Hot-Swappable Power Supply Fan (Unit 2) CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server.
Installing the System Installing Additional Components Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the Rack” on page 22.) Step 2. Remove the top cover. (See “Removing the Top Cover” on page 30.) Step 3. Grasp the fan unit locking handle, tilt it up, and pull out the fan from the chassis. (Figure 1-15) IMPORTANT When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes.
Installing the System Installing Additional Components Removing the I/O Baseboard Assembly CAUTION Before removing the I/O baseboard assembly, record all boot configuration settings displayed by the BCH INFO ALL command. These values might need to be reset after replacing the I/O baseboard assembly. To remove the I/O baseboard assembly, follow these steps: Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the Rack” on page 22.) Step 2.
Installing the System Installing Additional Components Figure 1-16 I/O Baseboard Locking Lever OPEN CLOSE Step 7. Slide the system I/O baseboard assembly all the way to the rear until removed from chassis. CAUTION 36 The I/O baseboard assembly is large. Be careful when lifting it out of the server chassis.
Installing the System Installing Additional Components Figure 1-17 I/O Baseboard Assembly Removal Replacing the I/O Baseboard Assembly NOTE The I/O baseboard assembly replacement procedure assumes that you are reinstalling the assembly that was previously removed from a configured server. To replace the I/O baseboard assembly, follow these steps: Step 1.
Installing the System Installing Additional Components System Battery This section provides information on the system battery and how to replace a system battery. Battery Notice This product contains a Lithium battery (HP part number 1420-0386). WARNING Lithium batteries can explode if mistreated. Do not recharge, disassemble, or dispose of lithium batteries in a fire. Failure to observe this warning can result in personal injury or damage to equipment. Replace with the identical or equivalent battery.
Installing the System Installing Additional Components Figure 1-18 System Battery Location on I/O Baseboard Battery Step 5. Lift up the battery holder retaining clip with a flat-head screwdriver and push on the back of the battery to remove the battery from its socket. Step 6. Lift up the battery holder retaining clip with a flat-head screwdriver and slide the new battery into the holder. NOTE The positive terminal of the battery is designated by the plus (+) sign.
Installing the System Installing Additional Components Step 9. Reset the system time and date using the BCH DATE command. Step 10. Verify that you installed the system battery correctly once you set the time and date. a. Power off the system. b. Unplug the power cord. c. Wait for a minute before turning it back on. d. Run the DATE command again. If the time and date are now correct, you installed the system battery correctly. Step 11.
Installing the System Installing Additional Components CAUTION If the system is powered off, install the hot-swappable power supply into the server before attaching the new power cord at the rear of the system. Failure to observe this caution results in damage to the server. To install a hot-swappable power supply, follow these steps: Step 1. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the Rack” on page 22.) Step 2.
Installing the System Installing Additional Components Installing Hot-Pluggable Disk Drives One additional hot-pluggable disk drive can be added to the server in slot 2. Always use low profile disk drives (1 inch height) in the server. To install a hot-pluggable disk drive, follow these steps: Step 1. Remove the volume filler from slot 2. Figure 1-20 Volume Filler Installation in Slot 2 NOTE For cooling purposes, always leave the volume filler in slot 2 if you do not use a second disk drive. Step 2.
Installing the System Installing Additional Components Figure 1-21 Disk Drive Installation in Slot 2 Step 3. Close the drive ejector handle by pushing it down until it clicks. The hot-pluggable disk drive is now correctly installed. Figure 1-22 Disk Drive Installation in Slots 1 and 2 Slot 2—SCSI ID 1 Slot 1—SCSI ID 0 Installing Processors This section provides information about installing processors.
Installing the System Installing Additional Components Ensure that the system is powered off and all power sources have been disconnected from the server prior to attempting the following procedures. Failure to observe this warning can result in personal injury or damage to equipment. CAUTION Ensure that processor speed and cache size are identical for all processors. Failure to observe this caution results in performance degradation or system failure.
Installing the System Installing Additional Components Table 1-7 lists the load sequence. Table 1-7 Dual Processor Module Load Order Dual Processor Module Connector rp4410 or rp4440 1 CPU0 rp4410 or rp4440 2 CPU1 rp4440 only 3 CPU2 rp4440 only 4 CPU3 Server Removing the Processor Extender Board WARNING Ensure that the system is powered off and all power sources have been disconnected from the server prior to removing the processor extender board.
Installing the System Installing Additional Components Figure 1-23 Extender Board Latches Step 5. Pull out on the extraction levers to unplug the processor extender board from the socket located on the midplane riser board. Step 6. Pull out the processor extender board from the chassis.
Installing the System Installing Additional Components Figure 1-24 Removing the Processor Extender Board CPU1 CPU0 CPU3 (under) CPU2 (under) Installing a Processor on the Extender Board CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE Before installing a processor into the server, read the following instructions carefully for a complete understanding of this process.
Installing the System Installing Additional Components Step 5. Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board. CAUTION Do not press the processor modules into the socket. When properly assigned, the processor pins seat into the socket by themselves. You can damage the pins if you apply pressure.
Installing the System Installing Additional Components Figure 1-26 Processor Cable Placed Incorrectly Heatsink Cable Placed Incorrectly Pinched Between Heatsink and Extender Board Frame Protective Plastic Sleeve Sheet Metal Frame Step 6. Lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise using the CPU Install Tool or 2.5-mm Allen wrench. TIP When rotating the locking cam, hold the palm of your hand on top of the assembly and exert light pressure.
Installing the System Installing Additional Components Figure 1-27 Installing the Processor on the Extender Board Tightening Sequence for 4-Shoulder Screws is 1, 2, 3, 4 DO NOT OVERTIGHTEN (See Step 7) 3 1 2 2 Knurled ThumbScrews 4 Torx-T15 Use Torx T15 Driver to Tighten Shoulder Screws and Thumbscrews 2.5 MM Allen Key Power Cable Protected by Plastic Sleeve Align Pins on Heatsink with Slots in Frame Slots* Slots* *Slots shown are at CPU1 socket.
Installing the System Installing Additional Components Extender Board Switches and Jumpers The processor extender board includes switches and jumpers. These switches are factory preset and must not be altered except by an HP Service Representative. Replacing the Processor Extender Board To replace the processor extender board, follow these steps: Step 1. Ensure that the extraction levers are positioned in the outward, unlocked position. Step 2.
Installing the System Installing Additional Components Table 1-8 and Figure 1-28 show the DIMM filler requirements and configuration for the 16-DIMM memory extender board.
Installing the System Installing Additional Components Table 1-9 DIMM Filler Requirements for 32-DIMM Memory Extender Board 4 DIMMs in quad 0 12 fillers total: Two fillers in quads 1, 3, 4, 5, 6, and 7 (quad 2 remains unfilled) 8 DIMMs in quads 0 and 1 Eight fillers total: Two fillers in quads 4, 5, 6, and7 (quads 2 and 3 remain unfilled) 12 DIMMs in quads 0, 1, and 2 Eight fillers total: Two fillers in quads 4, 5, 6, and7 (quad 3 remains unfilled) 16 DIMMs in quads 0, 1, 2, and 3 Eight fillers to
Installing the System Installing Additional Components Figure 1-29 32-DIMM Memory Extender Board Minimum Configuration DIMM Filler 54 Chapter 1
Installing the System Installing Additional Components Removing a Memory Extender Board The memory extender boards is located under the front cover. WARNING Ensure that the system is powered off and all power sources have been disconnected from the server prior to attempting this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
Installing the System Installing Additional Components Installing DIMMs To install DIMMs, follow these steps: Step 1. Align the DIMM with the socket located on the memory extender board. (Align the notch in the DIMM with the tab in the connector.) Step 2. Firmly and evenly push on each end of the DIMM until it seats in the socket. Ensure that the extraction levers are in the closed position.
Installing the System Installing Additional Components Step 6. Replace the front bezel onto the chassis. (See “Replacing the Front Bezel” on page 29.) Hot-Pluggable PCI/PCI-X The HP 9000 rp4410 and rp4440 servers support PCI/PCI-X hot-pluggable technology and includes six hot-pluggable PCI/PCI-X slots. Hot-Pluggable PCI/PCI-X Operations PCI/PCI-X hot-pluggable technology enables the following operations.
Installing the System Installing Additional Components PCI/PCI-X Slot Locations and Configurations PCI/PCI-X slots are numbered from 1 through 8 in the server as shown in Figure 1-32.
Installing the System Installing Additional Components Shared slots have card compatibility restrictions. If one of the shared slots is occupied, the card being added to the second slot is limited by the configuration of the occupied slot. If the new card has a slower capability than the current bus configuration, it cannot work. If the new card has a faster capability than the current bus configuration, it only runs at the bus mode and frequency of the current bus configuration.
Installing the System Installing Additional Components Hot-Plug Procedures The hot-plug procedures described in this section use the hardware interface only. Software interface procedures are described in Table 1-10 on page 57. IMPORTANT Before adding or replacing a PCI/PCI-X card, determine whether that card is critical to the server operation. If you replace a card that is still operating and it is a critical resource to the server, you can cause undesired system downtime.
Installing the System Installing Additional Components Figure 1-33 PCI/PCI-X OLX Divider Layout PCI-X Card Latch Closed Position MRL—Closed PCI-X Card Latch Open Position MRL—Open Power LED Light Pipe Attention Button Attention LED Light Pipe Step 4. Ensure that the MRL and the card latch on the OLX divider are already open and insert the PCI/PCI-X card into the empty slot.
Installing the System Installing Additional Components Figure 1-34 Inserting PCI/PCI-X Card Step 5. If the PCI/PCI-X card is full size, open the slider gate latch to access the card slot.
Installing the System Installing Additional Components Figure 1-35 Slider Gate Latch Step 6. If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. (Figure 1-35) Step 7. Push the MRL down until it seats against the chassis wall.
Installing the System Installing Additional Components Step 8. Turn the PCI/PCI-X card latch to the closed position to capture the PCI/PCI-X card and MRL into the closed position. Step 9. Press the Attention button . The power LED starts to blink. Wait until the power LED goes from blinking to steady on. NOTE After pushing the Attention button, you have five seconds to cancel the operation by pushing the Attention button again.
Installing the System Installing Additional Components IMPORTANT When inserting the PCI/PCI-X card, be careful you do not accidentally touch an Attention button on the other OLX dividers. This initiates an undesired shutdown of another PCI/PCI-X card/slot. If you accidentally initiate slot shutdown, push the Attention button again within five seconds to cancel the shutdown. NOTE Ensure that you fully seat the card into the slot, or undesired results can occur after power is reapplied to the slot.
Installing the System Installing Additional Components Troubleshooting PCI/PCI-X Hot-Pluggable Operations Sometimes a PCI/PCI-X card does not come online during a hot-pluggable operation due to a frequency mismatch between the PCI/PCI-X card and the slot bus or due to other hardware errors. To determine the type of error you are experiencing, observe the LED activity described as follows. 1.
Installing the System Installing Additional Components WARNING NOTE Ensure that the system is powered off and all power sources have been disconnected from the server prior to attempting this procedure. Some restrictions apply to the mass storage devices that can be connected to the core I/O SCSI HBA. If you convert the server to duplex configuration, you cannot install external SCSI devices to the SCSI HBA core I/O controller.
Installing the System Installing Additional Components Figure 1-36 Removing the SCSI Jumper Cable Step 2. Install the duplex board in the SCSI connector located nearest the disk drive cage. a. Align the bracket tabs with the slots on the side of the disk drive cage. b. Press the bracket against the disk drive cage until the bracket locks into place. c. Align the connector of the duplex board with the connector on the SCSI backplane. d. Press the board connector into the backplane connector.
Installing the System Installing Additional Components Figure 1-37 Installing the Duplex Board Step 3. Secure the duplex board to the disk drive cage by the bracket and to the SCSI backplane by the SCSI connector sockets. (Figure 1-37) Step 4. Install the SCSI Cable B on the SCSI backplane. (Figure 1-38) a. Release the SCSI Cable B from its stowed position within the chassis. b.
Installing the System Installing Additional Components Figure 1-38 Installing SCSI Cable B to the SCSI Backplane Step 5. Connect the other end of the SCSI Cable B to the SCSI B channel connector on the SCSI adapter board. (Figure 1-39) a. Release the SCSI Cable B from its stowed position within the chassis. b. Plug the SCSI Cable B connector into the SCSI B channel connector located at the rear of the board.
Installing the System Installing Additional Components Figure 1-39 Installing SCSI Cable B to the SCSI Adapter Board Replacing the Removed Modules To return the server to operational configuration, follow these steps: Step 1. Replace the processor extender board. (See “Replacing the Processor Extender Board” on page 51.) Step 2. Replace the memory extender board. (See “Replacing the Memory Extender Board” on page 56.) Step 3. Replace the top cover. (See “Replacing the Top Cover” on page 31.) Step 4.
Installing the System Installing the Server Into a Rack, Non-HP rack, or Pedestal Installing the Server Into a Rack, Non-HP rack, or Pedestal The following information describes how to install the server into an HP rack. Information is also provided on approved non-HP rack and pedestal mount alternatives. HP Rack HP 9000 entry class servers that are installed into racks are shipped with equipment mounting slides. The Mid-Weight Slide Kit, (HP part number 5065-7291) is provided with each set of slides.
Installing the System Connecting the Cables Connecting the Cables This section describes the cables to connect to power the server and to provide LAN connectivity for the server. AC Input Power The HP 9000 rp4410 and rp4440 servers come with one or two power supplies installed. A power supply includes an ac input connector which is rated for 200 to 240 VAC at 13 amps. If two power supplies are installed, both power supplies must be connected separately to an ac power source.
Installing the System Connecting the Cables Applying Standby Power to the Server To apply standby power to the server, follow these steps: Step 1. If the server has one power supply installed in slot P1, plug the power cord into that receptacle. Plug the other end of the power cord into an appropriate outlet. NOTE The LED on the power supply does not illuminate in the standby power state. The LED illuminates when the server is powered on to full power.
Installing the System Console Setup To enable general network connectivity for the server, follow these steps: Step 1. Obtain a valid IP address for each LAN port you plan to activate. Step 2. Connect the LAN cable from an available LAN port into a live connection on the network. Console Setup This section describes how to set up and start a console session on the server. Setting Up the Console Setting up the console includes the following steps: • Determine the physical access method to connect cables.
Installing the System Console Setup Setup Checklist Use the checklist in Table 1-13 to assist with the iLO MP setup process. Table 1-13 Setup Checklist Step Action X Standard Setup 1 Preparation 1. Determine a LAN configuration method and assign an IP address if necessary. 2. Determine an access method to select and connect the cables.
Installing the System Console Setup Setup Flowchart Use this flowchart as a guide to assist in the Integrity iLO MP setup process.
Installing the System Console Setup Preparation You must perform the following tasks before you can configure the iLO MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO MP Access Method Before you can access the iLO MP, you must first determine the correct physical connection method. The iLO MP has a separate LAN port from the system LAN port.
Installing the System Console Setup Table 1-15 LAN Configuration Methods (Continued) DHCP DNS RS-232 Serial Port (iLO MP LC command) No Yes No ARP Ping No Yes Yes ARP Ping, RS-232 serial port, or remote/modem port Yes No Yes RS-232 serial port, or remote/modem port No No Yes RS-232 serial port, remote/modem port, or ARP Ping Yes No No Cannot set up the LAN. Reconsider your criteria.
Installing the System Console Setup ARP Ping operational issues include the following: • You can use ARP Ping regardless of the status of DHCP, unless an IP address has ever been acquired using DHCP. • When ARP Ping is successful, DHCP status is disabled. • Some DHCP server options can cause the apparent issuance of ARP Ping to the iLO MP which will negate the DHCP/DDNS method. • The PC and the server must be on the same physical subnet.
Installing the System Console Setup For example: arp -s 192.0.2.1 00-00-0c-07-ac-00 Step 6. At the DOS prompt, enter ping followed by the IP address to verify that the iLO MP LAN port is configured with the appropriate IP address. The destination address is the IP address that is mapped to the iLO MAC address. Perform this task from the PC that has the ARP table entry. ping For example: ping 192.0.2.1 Step 7. Connect to the iLO MP LAN using this IP address.
Installing the System Console Setup IMPORTANT Do not use hpterm and vt100 terminal types at the same time. There are many different emulation software applications. Consult the help section of your emulation software application for instructions on how to configure the software options. Step 3. Use Table 1-14 to determine the required connection components and the ports used to connect the server to the console device. Step 4. Connect the cables. a.
Installing the System Console Setup Following is the MP Main Menu screen: MP MAIN MENU: CO: Console VFP: Virtual Front Panel CM: Command Menu CL: Console Logs SL: Show Event Logs HE: Main Menu Help X: Exit Connection This example shows the MP Main Menu accessed through the local serial port. The list of commands displayed on the screen can be different depending on the method of access to the iLO MP.
Installing the System Accessing the Host Console b. Enter CM at the MP> prompt. c. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts. Setting Up Security For greater security and reliability, HP recommends that iLO MP management traffic be on a separate dedicated management network and that only administrators be granted access to that network.
Installing the System Accessing the Host Console Interacting with the iLO MP Using the Web GUI Web browser access is an embedded feature of the iLO MP. The iLO MP has a separate LAN port from the system LAN port. It requires a separate LAN drop, IP address, and networking information from that of the port used by the operating system. Before starting this procedure, you must have the following information: • DNS name for the iLO MP LAN. This is found on the toe-tag on the server.
Installing the System Powering ON and Powering OFF Figure 1-43 Status Summary Page Function Tabs Navigation Bar Display Screen Step 4. Select the Web interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar on the left side of the page. Step 5. Click an option link to display data in the Display screen. Step 6. Click Refresh to update the display. The iLO MP Web interface has a robust help system.
Installing the System Powering ON and Powering OFF Table 1-17 lists the server power states.
Installing the System Powering ON and Powering OFF Step 2. Press the power button to start the server. Step 3. Start the operating system. Powering Off the Server Power off the server using the following methods if the server is in the standby or full power state: • iLO MP PC command • Power button Powering Off the Server Using the iLO MP PC Command To power off the server using the iLO MP PC command, follow these steps: Step 1. Gracefully shut down the operating system. Step 2.
Installing the System Booting the Operating System Booting the Operating System This section covers procedures for booting and shutting down an operating system on the server. Supported Operating System The only supported operating system on the HP 9000 rp4410 and rp4440 servers is HP-UX 11i Version 1 (and higher HP-UX versions that support PA-RISC systems.) Booting and Shutting Down HP-UX This section describes booting and shutting down HP-UX on the HP 9000 rp4410 and rp4440 servers.
Installing the System Booting the Operating System Step 1. At the BCH Main Menu, enter command or menu> bo pri. The following message displays: Interact with IPL (Y, N, or Cancel)?> Step 2. To interact with IPL, answer y. Step 3. At the ISL> prompt, type hpux-is. Booting HP-UX in LVM Maintenance Mode To boot to HP-UX in LVM maintenance mode, follow these steps: Step 1. At the BCH Main Menu, enter command or menu> bo pri. The following message displays: Interact with IPL (Y, N, or Cancel)?> Step 2.
Installing the System Troubleshooting • me (Memory) • io (Check the PCI device information to determine if the values match the devices installed in the server) Step 2. Verify the parameters. Step 3. To return to the BCH Main Menu, use the ma command . Troubleshooting This section provides basic server troubleshooting information. It is designed to help you diagnose common issues that can occur during server installation. Troubleshooting Methodology The server was tested prior to shipping.
Installing the System Troubleshooting Table 1-18 describes what happens when the server is at BCH, and you press the power button. Table 1-18 Server Power Button Functions When Server is On and at BCH Action Reaction One to three seconds System power turns off immediately (hard power off) Five seconds or longer System power turns off immediately (hard power off) Table 1-19 describes what happens when the server is on with the operating system running, and you press the power button.
Installing the System Troubleshooting • If the console shows that the server is powered on, but server LEDs indicate that power is off, remove and reseat connectors on the LED status board. If the problem persists, replace the LED status board. If the console shows that the server is not powered on (server is off), remove and reseat connectors on the system board. If the problem persists, replace the power supply interface board, or the system board.
Installing the System Troubleshooting DVD Problems DVD problems that occur during installation are usually related to faulty connections. If you are experiencing DVD problems, follow these steps: 1. Remove and reinsert the disk. 2. Replace the disk. 3. Remove and reinstall the DVD drive. Check that connectors are fully engaged. 4. Replace the DVD drive. Hard Drive Problems Hard drive problems that occur during installation are usually due to rough handling.
Installing the System Troubleshooting Step 6. Select the firmware package you want to download. Step 7. Download the firmware package, and follow the instructions for updating the firmware included in the release notes. Installing the Latest Version of the Firmware on the Server To install the latest version of the firmware on the server, follow these steps: Step 1. Initiate a server console session. Step 2. Insert the CD with the copy of the latest version of the firmware. Step 3.
Installing the System Troubleshooting Table 1-21 Front Control Panel LED Definitions (Continued) LED/ Button State Flash Rate System LED Attention Flashing at 1 Hz Yellow Warning—System needs attention. Redundancy lost, component failure pending. (Additional information can be found in the System Log). System LED Fault Flashing at 2 Hz Red Hard fault, system halted. System LED Off Off N/A System off. Power LED On Steady Green Power normal.
Installing the System Troubleshooting Table 1-22 Item Memory bank X (0-7) QuickFind Diagnostic Panel LED Definitions (Continued) LED 0 LED1 LED2 LED3 Details DIMM xA DIMM xB DIMM xC DIMM xD The specified DIMM has failed—reseat or replace the memory board and DIMM. If all the LEDs for a rank (0-7) are lit and the memory config error LED is lit, then the DIMMs in the specified rank are mismatched—review the information on installing memory.
Installing the System Troubleshooting Figure 1-45 QuickFind Diagnostic Label Processor Subsystem I/O VRM CPU VRM Fan Memory 0 Memory 1 Memory 2 Memory 3 Memory 4 Memory 5 Memory 6 Memory 7 Power Supply Memory Config Error Processor Config Error Missing Component System Temperature Check Event Log 98 Chapter 1
Installing the System Troubleshooting Information to Collect Before You Contact Support Before you contact HP support, you should: Step 1. Check information on troubleshooting and attempt to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the system event log. • Try to determine precisely what did or did not happen. Step 2.
Installing the System Troubleshooting 100 Chapter 1
Index A ac input power, 73 ARP Ping, 79 attention button (doorbell), 57, 64 LED, 57, 64, 65 B backplane SCSI accessing, 67 battery system, remove and replace, 38 booting HP-UX LVM maintenance mode, 90 single-user mode, 89 using boot console handler (BCH), 89 C cables, to connect power and LAN, 73 CM command, 87, 88 command mode See CM, 87 connecting to the LAN, 74 console accessing host with GUI, 85 accessing host with TUI, 84 determining connection method, 78 problems, troubleshooting, 94 setup, 75 contact
Index L LAN network connectivity, 74 LEDs hot-pluggable disk drives, 27 logging in to the iLO MP, 82 M MAC address label, 79 management processor See iLO MP memory DIMMs description, 16 features, 16 supported, 51 extender board 16 DIMM, 52 32 DIMM, 54 removing, 55 replacing, 56 switches and jumpers, 51 installing, 51 supported slot fillers, 51 MP See iLO MP N network connectivity, 74 NMI button, 26 O operating system booting and shutting down HP-UX, 89 booting HP-UX in LVM maintenance mode, 90 booting HP-UX
Index troubleshooting methodology, 91 operating system, 93 U unloading the server, 21 unpacking, inspecting for damage, 20 user accounts modifying, 83 V validate server configuration, 90 verify site preparation, 20 W Web iLO MP login page, 85 iLO MP status summary page, 85 iLO MP, launch help, 86 interacting with GUI, 85 103
