HP 9000 rp4410 and HP 9000 rp4440 User Service Guide HP Part Number: A9950-96011-ed5 Published: October 2009 Edition: 5
© Copyright 2003-2009 Hewlett-Packard Development Company, L.P Legal Notices The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Printed in U.S.A.
Table of Contents About This Document.......................................................................................................17 Intended Audience................................................................................................................................17 New and Changed Information in This Edition...................................................................................17 Publishing History..........................................................................
Powering Off the Server Using the iLO MP...............................................................................41 Powering Off the Server Manually............................................................................................41 2 System Specifications...................................................................................................43 System Configuration.....................................................................................................................
Accessing a Pedestal-Mounted Server.............................................................................................59 Front Panel Controls and Indicators................................................................................................59 Additional Controls and Indicators................................................................................................62 Hot-Pluggable Disk Drive Indicators...............................................................................
HP Rack.........................................................................................................................................102 Non-HP Rack.................................................................................................................................102 Pedestal Mount..............................................................................................................................102 Connecting the Cables.......................................................
Hard Drive Problems.....................................................................................................................121 Console Problems..........................................................................................................................121 Downloading and Installing the Latest Version of the Firmware.................................................121 Downloading the Latest Version of the Firmware...................................................................
Accessing a Pedestal-Mounted Server................................................................................................151 Front Bezel...........................................................................................................................................151 Removing the Front Bezel..............................................................................................................152 Replacing the Front Bezel............................................................
Removing the SCSI Backplane.......................................................................................................197 Replacing the SCSI Backplane.......................................................................................................199 Installing the SCSI Duplex Board..................................................................................................199 Installing the Server Components.............................................................................
B Utilities.........................................................................................................................235 Boot Console Handler.........................................................................................................................235 BCH Commands............................................................................................................................235 BCH Main Menu Commands and Submenus........................................................
List of Figures 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 1-11 1-12 1-13 1-14 1-15 1-16 1-17 1-18 1-19 1-20 1-21 1-22 2-1 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 HP 9000 rp4410/rp4440 Server (Top View)....................................................................................22 HP 9000 rp4410/rp4440 Server with Bezel Removed (Front View)...............................................
3-30 3-31 3-32 3-33 3-34 3-35 3-36 3-37 3-38 3-39 3-40 3-41 3-42 3-43 3-44 3-45 5-1 5-2 5-3 5-4 5-5 5-6 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-11 6-12 6-13 6-14 6-15 6-16 6-17 6-18 6-19 6-20 6-21 6-22 6-23 6-24 6-25 6-26 6-27 6-28 6-29 6-30 6-31 6-32 6-33 12 Removing the Memory Extender Board.......................................................................................87 Inserting DIMM Into the Extender Board Connector Socket........................................................
6-34 6-35 6-36 6-37 6-38 6-39 6-40 6-41 6-42 6-43 6-44 6-45 6-46 6-47 6-48 6-49 6-50 6-51 6-52 6-53 6-54 6-55 6-56 6-57 Remove the SCSI Duplex Board..................................................................................................197 Remove the SCSI Backplane Jumper Cable.................................................................................198 Lifting the SCSI Backplane Out of the Chassis............................................................................
List of Tables 1 2 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 1-11 1-12 1-13 1-14 1-15 1-16 1-17 2-1 2-2 2-3 2-4 2-5 2-6 2-7 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 5-1 5-2 5-3 5-4 14 Publishing History Details............................................................................................................17 HP-UX 11i Releases.................................................................................................................
5-5 5-6 5-7 5-8 5-9 5-10 5-11 6-1 6-2 6-3 6-4 6-5 6-6 A-1 A-2 B-1 B-2 C-1 I/O Baseboard LEDs, Buttons, and Sensors.................................................................................142 32-DIMM Memory Extender Board LED States..........................................................................143 16-DIMM Memory Extender Board LED States..........................................................................144 Internal Disk and DVD Paths.................................................
About This Document This document provides information and instructions for servicing the HP 9000 rp4410 and rp4440 servers. The document printing date and part number indicate the current document edition. Minor changes may be made at any time without changing the production date. The document part number changes when extensive changes are made. Document updates may be issued between editions to correct errors or document product changes.
Chapter 3 Installing the System: Unpacking, installation, and preparation for booting the operating system. Chapter 4 Booting and Shutting Down the Operating System: Provides procedures to boot and shut down the operating system. Chapter 5 Troubleshooting: Provides diagnostics and basic troubleshooting methodology. Chapter 6 Removing and Replacing Components: Provides instructions and procedures on how to remove and replace server components.
... The preceding element can be repeated an arbitrary number of times. | Separates items in a list of choices. HP-UX Release Name and Release Identifier Each HP-UX 11i release has an associated release name and release identifier. Theuname(1) command with the -r option returns the release identifier. Table 2 shows the releases available for HP-UX 11i operating system. Table 2 HP-UX 11i Releases Release Identifier Release Name Supported Processor Architecture B.11.20 HP-UX 11i v1.5 PA-RISC B.11.
1 Overview The HP 9000 rp4410 and the HP 9000 rp4440 servers are designed to be easy to install, service, and maintain. They deliver performance, reliability, and availability in a compact, rack-dense design to meet the most demanding enterprise-level computing requirements. A rack-dense 4U form-factor maximizes the number of servers for each rack, up to 10 systems for each HP 10000 G2 series rack (42U).
Figure 1-1 HP 9000 rp4410/rp4440 Server (Top View) Figure 1-2 HP 9000 rp4410/rp4440 Server with Bezel Removed (Front View) 22 Overview
Figure 1-3 HP 9000 rp4410/rp4440 Server (Rear View) Detailed Server Description The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers. I/O Subsystem The following is supported on the HP 9000 rp4410 and rp4440 servers: • PCI-X slots available - 8 — Two dedicated PCI slots: Slot 1 is for SCSI; slot 2 is for LAN — Four hot-pluggable PCI-X 66 MHz 64-bit 3.3V 25W slots with shared busses and I/O.
• • Three DB-9 ports (console, UPS, and modem) Optional dual channel U320 RAID controller, two 68-pin external connectors (replaces SCSI interface) Processors The following is supported on the HP 9000 rp4410 and rp4440 servers: • • • • 800 MHz/1.5 GB cache or 1 GHz/1.
• • Maximum internal storage of two 73 MB, 15K drives Optional integrated HP RAID controller Firmware Firmware consists of many individually linked binary images that are bound together by a single framework at run time. Internally, the firmware employs a software database called a device tree to represent the structure of the hardware platform and to provide a means of associating software elements with hardware functionality.
Figure 1-4 Control Panel - Front View of Server (with Bezel) Figure 1-5 shows how to access the control panel. The front control panel access door is on the bezel. Figure 1-5 Accessing the Control Panel Figure 1-6 shows the control panel LEDs and buttons.
Figure 1-6 Control Panel LEDs and Buttons Table 1-2 lists the control panel LED status and descriptions. Table 1-2 Control Panel LED Definitions LED or Button State Flash Rate Color Description System LED Running Steady Green System normal, OS up and running System LED Booting Flashing at 0.
Table 1-3 Button LED Definitions Button Description Power Button Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed). If power is off but power is available to the power supplies, pressing the power button does the following: • From zero to five seconds, turns on the power supplies and applies power to server circuits. • More than five seconds then released, has no effect.
Figure 1-7 Rear Panel LEDs Power Supply Status LEDs Each power supply unit has three status LEDs located on the power supply rear side. The front control panel power status LED reports a consolidated status of all the power supplies. Figure 1-8 show the power supply status LEDs. Figure 1-8 Power Supply Status LED Table 1-4 lists power supply status LED information.
Table 1-4 Power Supply Status LED (continued) Power LED (Green) Predict Fail LED (Amber) Fail LED (Amber) Status On Off Off PSU dc outputs are on and OK. Off Off On Power supply failure. On Blinking Off Predictive failure. The PSU is about to fail because of a poorly performing fan. On Off Blinking Current limit on 48 VDC output. iLO MP LAN LEDs NOTE: There are two different iLO MP cards that were installed in this server. They have different LEDs on them. Both of them are shown below.
Figure 1-10 iLO MP LAN LEDs – Example 2 Table 1-6 provides iLO MP LED status descriptions. Table 1-6 iLO MP LED Status Descriptions – Example 2 LED Condition Status 100 M green On Linked at 100 MBs, no activity 100 M green Blinking Linked at 100 MBs, activity present 10 M amber On Linked at 10 MBs, no activity 10 M amber Blinking Linked at 10 MBs, activity present Single-Port Gigabit Ethernet LAN Card The single-port Gigabit Ethernet LAN card uses an RJ-45 LAN connector.
Figure 1-12 Dual-Port GigE LAN Card LEDs Table 1-8 Dual-Port GigE LAN Card LED Status Descriptions LED Condition Status Activity Flashing Linked, data traffic Activity Solid Active link Speed Off Link speed 10 Mbit/s Speed Green Link speed 100 Mbit/s Speed Amber Link speed 1000 Mbit/s Ports and Connectors Figure 1-13 shows the ports and connectors found on the rear panel of the server.
Figure 1-13 Server Rear View The SCSI HBA card in slot 1 and the Gigabit Ethernet card in slot 2 are factory installed. USB Ports Figure 1-14 and Table 1-9 show the USB port connector and pinouts. Figure 1-14 USB Port Connector Table 1-9 USB Pinouts Pin Number Signal Description 1 +5 VDC 2 MR 3 PR 4 Ground VGA Port The VGA (video) port is disabled on the rp4410 and rp4440 servers. Serial Ports Figure 1-15 and Table 1-10 show the serial port connector and pinouts.
Figure 1-15 Serial Port Connector Table 1-10 Serial Port Pinouts Pin Number Signal Description 1 Data carrier detect 2 Receive data 3 Transmit data 4 Data term ready 5 Ground 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator iLO MP LAN Port Figure 1-16 and Table 1-11 show the iLO MP LAN port connector and pinouts.
Gigabit Ethernet LAN Port Figure 1-17 and Table 1-12 show the Gigabit Ethernet LAN port connector and pinouts. Figure 1-17 Gigabit Ethernet LAN Port Table 1-12 Gigabit Ethernet LAN Port Pinouts Pin Number Signal Description 1 RXP 2 RXN 3 TXP 4 Not used 5 Not used 6 TXN 7 Not used 8 Not used SCSI Port, Ultra 3, 68-Pin Two Ultra 3, 68-pin SCSI connectors are located on the HBA located in PCI slot 1. The upper connector supports SCSI channel A and the lower connector supports SCSI channel B.
Table 1-13 SCSI Port Pinouts (continued) Pin Number Signal Description Pin Number Signal Description 6 S6 (+DB 0) 40 S40 (–DB 0) 7 S7 (+DB 1) 41 S41 (–DB 1) 8 S8 (+DB 2) 42 S42 (–DB 2) 9 S9 (+DB 3) 43 S43 (–DB 3) 10 S10 (+DB 4) 44 S44 (–DB 4) 11 S11 (+DB5) 45 S45 (–DB 5) 12 S12 (+DB 6) 46 S46 (–DB 6) 13 S13 (+DB 7) 47 S47 (–DB 7) 14 S14 (+DB P) 48 S48 (–DB P) 15 S15 49 S49 16 S16 (DIFFSENS) 50 S50 17 S17 (TERMPWR) 51 S51 (TERMPWR) 18 S18 (TERMPWR) 52 S5
Figure 1-19 Hot-Pluggable Disk Drive LED Indicators Table 1-14 Hot-Pluggable Disk Drive LED Definitions LED State Description Activity LED Flashing green Drive is active Status LED Solid green Drive is operating (power applied) DVD Drives The server is delivered with one DVD drive. DVD-R and DVD-RW drives are optional. Each of these devices has one activity LED. Figure 1-20 and Table 1-15 show the DVD drive and DVD drive LED definitions.
Figure 1-21 QuickFind Diagnostic Panel I/O Baseboard LED Indicators The following indicators are located on the I/O baseboard: • • • • LEDs Sensors Reset button Attention button Figure 1-22 shows the I/O baseboard LEDs, buttons, and sensors and Table 1-16 lists their definitions.
Figure 1-22 I/O Baseboard LEDs, Buttons, and Sensors Table 1-16 I/O Baseboard LEDs, Buttons, and Sensors LED/Button Color Status Condition 12 V VRM Power LED Green On 12 V VRM is functioning 5V VRM Power LED Green On 5 V VRM is functioning 3.3 V VRM Power LED Green On 3.
Powering the Server On and Off This section provides information on how to power off and power on the server. Power States The server has three power states: • Standby power • Full power • Off To achieve the standby power state, plug the power cord into the appropriate receptacle on the rear of the server. The front panel power button is not turned on.
Powering On the Server Manually NOTE: If the power restore feature is set to Always On through the iLO MP PR command, the server automatically powers on to the full power state. To manually power on the server, follow these steps: 1. 2. 3. Plug all the power cables into the receptacles on the rear panel of the server. To start the server, press the power button. Start the operating system.
2 System Specifications This chapter provides information on the basic system configuration, physical specifications, and requirements for the HP 9000 rp4410 or rp4440 server. System Configuration Table 2-1 lists the minimum and maximum configuration options for the HP 9000 rp4410 and rp4440 servers. Table 2-1 Minimum and Maximum Server Configurations Component rp4410 rp4440 Microprocessors One or two dual-core processor modules, each containing two PA RISC 800 MHz/1.5 MB cache or 1 GHz/1.5 MB cache.
Table 2-2 Server Dimensions and Values (continued) Dimension Value Weight Unloaded 88 lbs (40 kg) Fully loaded 100 lbs (45.4 kg) Height 6.8 in (17.3 cm) Grounding The site building must provide a safety ground or protective earth for each ac service entrance to all cabinets. Install a protective earthing (PE) conductor that is identical in size, insulation material, and thickness to the branch-circuit supply conductors. The PE conductor must be green with yellow stripes.
consult the local electrical authority that has jurisdiction for the recommended circuit breaker size. System Power Specifications The following tables provide information to help determine the amount of ac power needed for your computer room. Table 2-4 lists the ac power requirements for the server.
Power and Cooling Table 2-6 lists power and cooling values associated with servers which contain the listed components. These power and cooling values are considered typical and not maximum for the configurations shown. Table 2-6 lists the typical configuration power values for HP 9000 rp4410 and rp4440 servers.
board. Data from the sensor is used to control the fan speed and to initiate system overtemperature shutdown. Nonoperating Environment The system is designed to withstand ambient temperatures between -40°C to 70°C under nonoperating conditions. Cooling This section provides information on the cooling systems in the server. CPU and Memory Cooling The server incorporates front to back airflow across the processor and memory extender boards and through the HDD backplane.
Figure 2-1 Airflow Through HP 9000 rp4410 and rp4440 Servers Acoustic Noise Specification The acoustic noise specification for the HP 9000 rp4410 or rp4440 server is 53 db LpA (sound pressure level at bystander position in a dedicated computer room environment temperature of <25°C). Physical and Environmental Specifications Table 2-7 provides temperature and airflow information for minimum, typical, and maximum configurations for the HP 9000 rp4410 and rp4440 servers.
Table 2-7 Physical and Environmental Specifications (continued) Condition Typical Heat Release 180-264 VAC ASHRAE Class 1 Weight Airflow, Nominal Airflow, at Maximum Ambient degrees C1 Airflow cooling scheme (front to rear) Server Alone Overall Server (W x D x H) Rack Pedestal Rack Pedestal Min./ One CPU, one power supply, 1 GB DIMM, zero DVD, Config. one HDD, zero PCI cards, one core I/O. Max. Four CPUs, two power supplies, 128 GB DIMM, one Config. DVD, two HDD, six PCI cards, two core I/O.
3 Installing the System This chapter provides information on how to install the system. Introduction The HP 9000 rp4410 and rp4440 servers are 1P/1C, 1P/2C, 2P/2C, 3P/2C, or 4P/2C servers based on the PA-RISC processor family architecture. The server accommodates up to 32 DIMMs and internal peripherals including hard disks and a DVD drive. Its high availability features include hot-swappable fans, hot-swappable power supplies, hot-pluggable disk drives, and hot-pluggable PCI-X cards.
Figure 3-2 HP 9000 rp4410 and rp4440 Servers with Bezel Removed (Front View) Figure 3-3 HP 9000 rp4410 and rp4440 Servers (Rear View) Detailed Server Description The following sections list information on the main subsystems within the HP 9000 rp4410 and rp4440 servers. I/O Subsystem The following is supported on the HP 9000 rp4410 and rp4440 servers: • PCI-X slots available - 8. — Two dedicated PCI slots: Slot 1 is for SCSI; slot 2 is for LAN. — Four hot-pluggable PCI-X 66 MHz 64-bit 3.
• • • One internal Integrated Drive Electronics (IDE) connector for a slimline optical device (CD and DVD). No floppy connector. Optional dual channel U320 RAID controller, two internal 68-pin connectors, two 68-pin external connectors (replaces SCSI interface). External Core I/O The following is supported on the HP 9000 rp4410 and rp4440 servers: • • • • • • • Three external serial ports. Two external USB ports. Two SCSI U320 or U160 68-pin connectors (U160 for PA8800 only).
Front Display Panel, DVD, and Diagnostic Panel The following is supported on the HP 9000 rp4410 and rp4440 servers: • • • • • Front panel that provides the controls and indicators commonly used for operation. DVD+RW drive (with CD-write capability); IDE interface; 48x speed. Optional slimline DVD drive. Power button and LED indicators for system status. LED-based diagnostic panel.
Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages might be present within the server. Many assemblies are sensitive to damage by electrostatic discharge. To ensure safe handling of components, prevent injury, and prevent damage to the server, follow the safety conventions listed below: • When removing or installing any server component, follow the instructions provided in this guide.
Table 3-2 Installation Sequence Checklist (continued) Step Description Completed 8 Boot the operating system. 9 Verify the server configuration. Unpacking and Inspecting the Server This section describes procedures you perform before installation. Ensure that you have adequately prepared your environment for the new server, received the components that you ordered, and verified that the server and its containers are in good condition after shipment.
NOTE: To identify each item by part number, see the sales order packing slip. Returning Damaged Equipment If the equipment is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment. Unloading the Server with a Lifter WARNING! Use caution when using a lifter.
Accessing a Rack-Mounted Server The HP 9000 rp4410 and rp4440 servers are designed to be rack mounted. The following procedure explains how to gain access to a server that is mounted in an approved rack. WARNING! Before extending the server, ensure that all anti-tip features are employed (front and rear anti-tip feet installed; adequate ballast properly placed, and so on). Extend the Server from the Rack NOTE: Ensure that there is enough area (approximately 1.5 meters [4.
Accessing a Pedestal-Mounted Server The HP 9000 rp4410 and rp4440 servers are also designed to be mounted in a pedestal (non-rack). You do not need to remove the pedestal from the server to gain access to internal components. The front bezel, front cover, and top cover can be removed with the pedestal attached to the server. WARNING! Ensure that the server is properly grounded when performing remove and replace procedures.
Figure 3-6 Front View with Bezel Figure 3-7 Accessing the Control Panel Figure 3-8 Control Panel Table 3-3 and Table 3-4 list the control panel LED and button LED status and descriptions.
Table 3-3 Control Panel LED Definitions LED/ Button State Flash Rate Color Description System LED Running Steady Green System normal; OS up and running System LED Booting Flashing at 0.
Table 3-4 Button LED Definitions Button Description Power Button Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed). If power is off but power is available to the power supplies, pressing the power button does the following: • Momentarily (less than one second), turns on the power supplies and applies power to server circuits. • More than one second then released, has no effect.
Table 3-5 Hot-Pluggable Disk Drive LED Definitions LED State Description Activity LED Flashing green Drive is active. The drive activity LED is green and indicates disk drive activity. This LED is controlled by the disk drive directly and turns on when a drive is accessed. Status LED Green Drive is operating. The drive status LED is green when power is applied to drive circuits. DVD, DVD-R, and DVD-RW Drives The server is delivered with one DVD drive (DVD-R and DVD-RW optional).
Figure 3-11 Removing and Replacing the Front Bezel The front control panel access door is on the bezel. Opening the control panel door provides access to the following components: • • Power button System LEDs Replacing the Front Bezel To replace the front bezel, hold the bezel in the mounting position and push the bezel straight into the chassis until it snaps into place. Front and Top Covers CAUTION: Do not operate the server without the front and top covers in place.
1. 2. 3. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server from the Rack” (page 58)) Remove the front bezel. (See “Removing the Front Bezel” (page 63).) Loosen the four captive thumbscrews that hold the front cover in place. Figure 3-12 Removing and Replacing the Front Cover 4. Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the slots in the center of the chassis.
Figure 3-13 Removing and Replacing the Top Cover Replacing the Top Cover To replace the top cover, follow these steps: 1. 2. Align the tabs at the rear of the top cover with the corresponding slots in the chassis. Fully seat the tabs into the slots and push forward until it seats. Tighten the two thumbscrews securely. Hot-Swappable Chassis Fan Units There are three hot-swappable chassis fan units in the server. • Fan units 0, 1, and 2 are in the center of the chassis, spanning the full chassis width.
Figure 3-14 Hot-Swappable I/O Fans (Units 0 and 1) • Fan unit 2 is smaller and fits into the right-most position behind the power supply. Fan unit 2 cannot be installed in the left or center positions.
Figure 3-15 Hot-Swappable Power Supply Fan (Unit 2) CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE: A hot-swappable device does not require interaction with the operating system before the device is removed from or installed into the server. The ac power to the server does not need to be off to remove or replace a hot-swappable chassis fan unit.
3. Grasp the fan unit locking handle, tilt it up, and pull the fan out from the chassis. (Figure 3-15) IMPORTANT: When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes. After two minutes a soft-shutdown of the server occurs. Replacing a Hot-Swappable Fan Unit To replace a hot-swappable I/O or power supply fan unit, follow these steps: 1. 2.
6. Lift up on the locking lever attached to the side of the power supply cage to unplug the I/O baseboard assembly from the socket on the midplane riser board.
7. Slide the system I/O baseboard assembly all the way to the rear until it is removed from chassis. CAUTION: chassis. The I/O baseboard assembly is large. Be careful when lifting it out of the server Figure 3-17 I/O Baseboard Assembly Removal Replacing the I/O Baseboard Assembly NOTE: The I/O baseboard assembly replacement procedure assumes that you are reinstalling the assembly that was previously removed from a configured server. To replace the I/O baseboard assembly, follow these steps: 1. 2.
System Battery This section provides information on the system battery and how to replace a system battery. Battery Notice This product contains a Lithium battery. WARNING! Lithium batteries can explode if mistreated. Do not recharge, disassemble, or dispose of lithium batteries in a fire. Failure to observe this warning can result in personal injury or damage to equipment. Replace with the identical or equivalent battery. Follow the manufacturer’s recommendations.
Figure 3-18 System Battery Location on I/O Baseboard 5. 6. To remove the battery from its socket, lift up the battery holder retaining clip with a flat-head screwdriver and push on the back of the battery. Lift up the battery holder retaining clip with a flat-head screwdriver and slide the new battery into the holder. NOTE: The positive terminal of the battery is designated by the plus (+) sign. The battery is installed with the plus (+) sign facing up. 7. 8. 9. Replace the I/O baseboard assembly.
Installing Power Supplies and Disk Drives This section provides information about installing hot-swappable power supplies and hot-pluggable disk drives. Hot-swappable power supplies are located at the rear of the HP 9000 rp4410 and rp4440 servers, and hot-pluggable disk drives are located behind the front bezels. CAUTION: A hot-pluggable device can require interaction with the operating system before the device is safely installed into the server.
Figure 3-19 Metal Cover in Unused Slot P1 4. 5. 6. Supporting the power supply with both hands, slide it into slot P1 until it plugs into the socket on the internal power supply board. Hand tighten the thumbscrew. Install the power cord into the power supply socket and secure it to the power cord bracket. Apply power (200 - 240 VAC) to the new power supply. The LED immediately turns on. Installing Hot-Pluggable Disk Drives One additional hot-pluggable disk drive can be added to the server in slot 2.
1. Remove the volume filler from slot 2. Figure 3-20 Volume Filler Installation in Slot 2 NOTE: For cooling purposes, always leave the volume filler in slot 2 if you do not use a second disk drive. 2. Slide the hot-pluggable disk drive into slot 2 until it is seated.
3. Close the drive ejector handle by pushing it down until it clicks. The hot-pluggable disk drive is now correctly installed. Figure 3-22 Installing a Disk Drive in Slots 1 and 2 Installing Processors This section provides information about installing processors. WARNING! Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
If you are installing fewer than the maximum number of dual processor modules, the modules must be installed in the appropriate connectors. See Table 3-7. Processor Load Order You can install up to four dual processor modules on the processor extender board, which is located under the front cover in the top service bay, directly under the memory extender board.
Figure 3-23 Extender Board Latches 5. 6. To unplug the processor extender board from the socket, pull out on the extraction levers located on the midplane riser board . Pull out the processor extender board from the chassis.
Installing a Processor on the Extender Board CAUTION: Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions can result in damage to the server. NOTE: Before installing a processor into the server, read the following instructions carefully for a complete understanding of this process. To install a processor on the extender board, follow these steps: 1. 2. 3. Locate the socket (CPU1, CPU2, or CPU3) where you will install the dual processor module.
5. Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board. CAUTION: Do not press the processor modules into the socket. When properly aligned, the processor pins seat into the socket by themselves. You can damage the pins if you apply pressure.
6. Lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise using the CPU Install Tool or 2.5-mm Allen wrench. TIP: When rotating the locking cam, hold the palm of your hand on top of the assembly and exert light pressure. This ensures that the assembly stays flush and level to the socket while it is being tightened. 7. 8. 9. Plug the processor cable into its socket on the extender board. Place the sequencer frame over the processor.
IMPORTANT: Do not overtighten the four shoulder screws. They can shear off if overtightened. Stop tightening the shoulder screws when you feel them bottom out. 11. Using the CPU Install Tool (Torx T15 driver), finish tightening the two thumbscrews. IMPORTANT: Do not overtighten the two thumbscrews. They can shear off if overtightened. Tightening the thumbscrews by 1/4 turn tightens them sufficiently.
Extender Board Switches and Jumpers The processor extender board includes switches and jumpers. These switches are factory preset and must not be altered except by an HP Service Representative. Replacing the Processor Extender Board To replace the processor extender board, follow these steps: 1. 2. 3. 4. 5. 6. Ensure that the extraction levers are positioned in the outward, unlocked position. Align the processor extender board with the left and right card guides.
Table 3-8 DIMM Filler Requirements for 16-DIMM Extender Board (continued) 12 DIMMs in quads 0, 1, and 2 Two fillers total: Two fillers in quad 3 16 DIMMs in quads 0, 1, 2, and 3 No fillers required 1 One DIMM filler board covers two adjacent DIMM connectors. Figure 3-28 16-DIMM Memory Extender Board Minimum Configuration Table 3-9 and Figure 3-29 show the DIMM filler requirements and configuration for the 32-DIMM memory extender board.
Figure 3-29 32-DIMM Memory Extender Board Minimum Configuration Removing a Memory Extender Board The memory extender boards is located under the front cover. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before attempting this procedure. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
6. Remove the memory extender board from the chassis. Figure 3-30 Removing the Memory Extender Board Installing DIMMs To install DIMMs, follow these steps: 1. Align the DIMM with the socket located on the memory extender board (align the notch in the DIMM with the tab in the connector socket).
2. Firmly and evenly push on each end of the DIMM until it seats in the connector socket. Ensure that the extraction levers are in the closed position. Figure 3-31 Inserting DIMM Into the Extender Board Connector Socket Replacing the Memory Extender Board To replace the memory extender board, follow these steps: 1. 2. 3. 4. 5. 6. Ensure that the extraction levers are in the outward, unlocked position. Align the memory extender board with the left and right chassis guide slots.
Hot-Pluggable PCI/PCI-X Operations PCI/PCI-X hot-pluggable technology enables the following operations. For procedures with step-by-step instructions describing how to add, replace, delete, and locate PCI/PCI-X cards, see “Hot-Plug Procedures” (page 91). • Online Addition (OLA) You can install new PCI/PCI-X expansion cards in empty slots without powering off the server. • Online Replacement (OLR) You can replace a previously occupied slot with a new PCI/PCI-X expansion card by suspending the driver.
Figure 3-32 Slot ID Numbering The following describes configuration requirements for slots 1 through 8: • • PCI slots 1 and 2 are dedicated for use by the core I/O cards: SCSI HBA card in slot 1 and Gigabit Ethernet LAN card in slot 2. Slots 1 and 2 are not hot-pluggable. Additional PCI/PCI-X expansion cards must not be placed in slots 1 or 2. Slots 3 and 4 share a PCI bus, and slots 5 and 6 share a PCI bus. The maximum capability of each of the shared slots is PCI/PCI-X 66 MHz.
Table 3-11 PCI/PCI-X Card Slot Frequency and Bus Mode Compatibility for Shared Slots1 Current PCI Bus Mode and Cards to be installed Frequency for the Current Card PCI 33 MHz PCI 66 MHz in a Shared Slot PCI 33 MHz Compatible2 Compatible2 PCI-X 66 MHz PCI-X 133 MHz Compatible2 Compatible2 New card running at New card running at New card running at 33 MHz 33 MHz 33 MHz PCI 66 MHz PCI-X 66 MHz PCI-X 133 MHz5Running at PCI-X 66 MHz) 1 2 3 4 5 Incompatible frequency3 Compatible2 Incompatible frequen
CAUTION: crash. Do not pull up on the MRL of a powered on, occupied slot or the server will Figure 3-33 PCI/PCI-X OLX Divider Layout 4. 92 Ensure that the MRL and the card latch on the OLX divider are already open and insert the PCI/PCI-X card into the empty slot.
IMPORTANT: When inserting the PCI/PCI-X card, be careful you do not accidentally touch an Attention button on the other OLX dividers. This initiates an undesired shutdown of another PCI/PCI-X card/slot. If you accidentally initiate slot shutdown, push the Attention button again within five seconds to cancel the shutdown. NOTE: Ensure that you fully seat the card into the slot, or undesired results can occur after power is reapplied to the slot. Figure 3-34 Inserting a PCI/PCI-X Card 5.
Figure 3-35 Slider Gate Latch 6. 7. 8. 9. 94 If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. (Figure 3-35) Push the MRL down until it seats against the chassis wall. To capture the PCI/PCI-X card and MRL into the closed position, turn the PCI/PCI-X card latch to the closed position. Press the Attention button . The power LED starts to blink. Wait until the power LED goes from blinking to steady on.
NOTE: After pushing the Attention button, you have five seconds to cancel the operation by pushing the Attention button again. After five seconds, pressing the Attention button initiates slot power off for OLR of the card. 10. Replace the top cover. (See “Replacing the Top Cover” (page 66).) 11. Push the server all the way back into the rack until it stops. OLR CAUTION: card.
15. 16. 17. 18. Wait for the power LED to stop blinking. The PCI/PCI-X card is now active. Reconnect all cables. Replace the top cover. (See “Replacing the Top Cover” (page 66).) Push the server all the way back into the rack until it stops. Understanding LEDs and Hardware Errors Table 3-12 describes the hot-pluggable LED error conditions.
Converting SCSI From Simplex to Duplex This section explains how to convert the HP 9000 rp4410 or rp4440 server from simplex to duplex operation. The process involves removing a jumper, installing a duplex PCA card, and plugging in the stowed channel B cable to the appropriate sockets. A SCSI jumper cable bridges the two SCSI connectors on the SCSI backplane when the server is configured for simplex operation. You must remove this jumper in order to install the duplex board and to connect the SCSI B cable.
1. Remove the SCSI jumper cable. Figure 3-36 Removing the SCSI Jumper Cable 2. 98 Install the duplex board in the SCSI connector located nearest the disk drive cage. a. Align the bracket tabs with the slots on the side of the disk drive cage. b. Press the bracket against the disk drive cage until the bracket locks into place. c. Align the connector of the duplex board with the connector on the SCSI backplane. d. Press the board connector into the backplane connector.
NOTE: In simplex mode, both hard disk drives in slot 0 and slot 1 are driven by SCSI channel A. When the duplex board is installed, the slot 1 hard disk drive is now driven by SCSI channel B. If HP-UX was previously installed and whole disk vxfs was not used, the system no longer boots. Figure 3-37 Installing the Duplex Board 3. Secure the duplex board to the disk drive cage by the bracket and to the SCSI backplane by the SCSI connector sockets.
4. Install the SCSI Cable B on the SCSI backplane. (Figure 3-38) a. Release the SCSI Cable B from its stowed position within the chassis. b. Plug the SCSI Cable B connector into the SCSI connector located on the backplane next to the duplex board installed in the previous step.
5. Connect the other end of the SCSI Cable B to the SCSI B channel connector on the SCSI adapter board. (Figure 3-39) a. Release the SCSI Cable B from its stowed position within the chassis. b. Plug the SCSI Cable B connector into the SCSI B channel connector located at the rear of the board. Figure 3-39 Installing the SCSI Cable B to the SCSI Adapter Board Replacing the Removed Modules To return the server to operational configuration, follow these steps: 1. 2. 3. 4. 5. 6.
Installing the Server Into a Rack, Non-HP Rack, or Pedestal The following information describes how to install the server into an HP rack. Information is also provided on approved non-HP rack and pedestal mount alternatives. HP Rack HP 9000 entry class servers that are installed into racks are shipped with equipment mounting slides. The Mid-Weight Slide Kit, (HP part number 5065-7291) is provided with each set of slides.
Core I/O Connections Each HP 9000 rp4410 and rp4440 server core I/O includes: • • Two USB ports One iLO MP — One 10/100 LAN-RJ45 — Three serial ports • SCSI Host Bus Adapter (HBA) — The SCSI HBA board is used to attach SCSI external mass storage to the system. — Connections to the SCSI board include the external SCSI channels for external mass storage devices. CAUTION: Some restrictions apply to the mass storage devices that can be connected to the core I/O SCSI HBA.
Figure 3-40 Ports on Server Rear To enable general network connectivity for the server, follow these steps: 1. 2. Obtain a valid IP address for each LAN port you plan to activate. Connect the LAN cable from an available LAN port into a live connection on the network. Console Setup This section describes how to set up and start a console session on the server. Setting Up the Console Setting up the console includes the following steps: • Determine the physical access method to connect cables.
Table 3-13 Setup Checklist Step Action X Standard Setup 1 Preparation 1. Determine a LAN configuration method and assign an IP address if necessary. 2. Determine an access method to select and connect the cables. 2 Configure the iLO MP LAN Choose one of the following methods to configure the LAN for iLO MP access: • DHCP with DNS • ARP Ping • RS-232 serial port 3 Log on to the iLO MP Log in to the iLO MP from a supported web browser or command line using the default user name and password.
Figure 3-41 iLO MP Setup Flowchart Preparation Before you can configure the iLO MP LAN, you must perform the following tasks: • Determine the physical access method to select and connect cables. • Determine the iLO MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO MP Access Method Before you can access the iLO MP, you must first determine the correct physical connection method. The iLO MP has a separate LAN port from the system LAN port.
LAN drop, IP address, and networking information from that of the port used by the operating system. Table 3-14 lists the appropriate connection method, required connection components, and connectors to the host console. Use Table 3-14 to determine your physical connection method. Table 3-14 Console Connection Matrix Operating System Console Connection Method Required Connection Components HP-UX LAN port 10/100 LAN cable Local RS-232 serial port Remote/modem port 1.
TIP: HP recommends using the DHCP and DNS method to simplify access to the iLO MP. When you use DHCP and DNS, connect to the iLO MP by entering the DNS name in the browser rather than an IP address only if the following conditions apply: • • • • DHCP must be enabled (DHCP is enabled by default). You are using a DHCP server that provides the domain name and the primary DNS server IP address. The primary DNS server accepts dynamic DNS (DDNS) updates.
Table 3-16 ARP Ping Commands Command Description arp -s This command assigns an IP address to the iLO MP MAC address. This ARP table entry maps the MAC address of the iLO MP LAN interface to the static IP address designated for that interface. ping This command tests network connections. It verifies that the iLO MP LAN port is configured with the appropriate IP address.
1. 2. Ensure the emulation software device is properly configured. The terminal emulation device runs software that interfaces with the server. The software emulates console output as it would appear on an ASCII terminal screen and displays it on a console device screen. To ensure the emulation software is correctly configured, do the following: a. Verify that the communication settings are configured as follows: • 8/none (parity) • 9600 baud • None (receive) • None (transmit) b.
2. Log in using the default the iLO MP user name and password (Admin/Admin). The MP Main Menu screen displays. For security reasons, HP strongly recommends that you modify the default settings during the initial login session. See “Modifying User Accounts and Default Password” (page 111).
3. To set up user accounts, follow these steps: a. Access the MP Main Menu. b. Enter CM at the MP> prompt. c. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts. Setting Up Security For greater security and reliability, HP recommends that iLO MP management traffic be on a separate dedicated management network and that only administrators be granted access to that network.
Before starting this procedure, you must have the following information: • • DNS name for the iLO MP LAN. This is found on the toe-tag on the server. Host name (used when messages are logged or printed). To interact with the iLO MP through the web GUI, follow these steps: 1. Open a web browser and enter the DNS name for the iLO MP. The iLO MP login page opens. Figure 3-42 Web Login Page 2. 3. Log in using your user account name and password at the login page. Click Sign In.
6. To update the display , click Refresh. The iLO MP web interface has a robust help system. To launch iLO MP help, click the Help tab in the Display screen or click the question mark key (?) at the top right corner of each page to display help about that page. Accessing the Graphic Console Using VGA IMPORTANT: Onboard VGA graphics capability is not supported. You must install the A6150 graphics card to enable VGA grpahics support. See “Enabling VGA Graphics Capability” (page 114).
2. Connect the monitor, keyboard, and mouse cables. a. Connect the monitor VGA cable to the appropriate VGA port on the server. b. Connect the keyboard USB cable to the appropriate USB port on the server. c. Connect the mouse USB cable to the appropriate USB port on the server. 3. Power on the server. The BCH Main Menu prompt displays. The graphic console output displays on the monitor screen.
7. Start the operating system. Powering On the Server Manually NOTE: If the power restore feature is set to Always On through the iLO MP PR command, the server automatically powers on to the full power state when the power cord is plugged in to the server. To manually power on the server, follow these steps: 1. 2. 3. Plug all power cables into the receptacles on the rear panel of the server. To start the server, press the power button. Start the operating system.
Booting and Shutting Down HP-UX This section describes booting and shutting down HP-UX on the HP 9000 rp4410 and rp4440 servers. • To boot HP-UX, follow these steps: — “Standard HP-UX Booting Using Boot Console Handler” (page 117) describes the standard way to boot HP-UX. Typically this results in booting HP-UX in multi-user mode. — “Booting HP-UX in Single-User Mode” (page 117) describes how to boot HP-UX in single-user mode.
Shutting Down HP-UX To shut down HP-UX running on a server, use the shutdown command. You have the following options when shutting down HP-UX: • • To shut down and reboot an HP-UX system, use the shutdown -r command. To shut down and halt (power off) an HP-UX system, use the shutdown -h command. For details, see the shutdown(1M) manpage and follow these steps: 1. 2. From the HP-UX command line, issue the shutdown command to shut down the HP-UX operating system.
Troubleshooting is based on observation of server status indications and error messages, and by checking system event logs. You can observe the LED indicators on the front and rear of the server. Error messages are displayed on local and remote consoles. System history (console, event, and history logs) is available through the iLO MP, and is accessed through the console. Offline troubleshooting programs are available on the resource CD that is shipped with the server.
Power problems during installation are usually related to the installation process. If the server does not power on, check the LED indicators on the power supply rear panels, and follow these steps. • • • If the AC power LED on the power supply on the rear panel of the server is lit, power is available to the server. If the AC power LED is not lit, the server is either in standby power mode, or there is a problem. Reseat the power supply.
DVD Problems DVD problems that occur during installation are usually related to faulty connections. If you are experiencing DVD problems, follow these steps: 1. 2. 3. 4. Remove and reinsert the disk. Replace the disk. Remove and reinstall the DVD drive. Check that connectors are fully engaged. Replace the DVD drive. Hard Drive Problems Hard drive problems that occur during installation are usually due to rough handling. The drive may not be correctly seated or may have been damaged in transit.
3. 4. Using the BCH menu prompt, boot to the drive that contains the CD with the updated firmware. To update the firmware, follow the on-screen installation instructions. Troubleshooting Using LED Indicators If you suspect a hardware failure during installation, the system LEDs help you identify the problem. Front control panel LEDs and QuickFind Diagnostic Panel LEDs provide system and subassembly status information that assist in identifying failing items. The following sections describe these LEDs.
QuickFind Diagnostic Panel LEDs The QuickFind diagnostic panel is located under the top cover and is attached to the top of the power supply cage. This panel contains LEDs that illuminate to show the status of associated components and assemblies. Table 3-22 lists the various QuickFind diagnostic panel LEDs and display combinations that you may encounter, and recommends the appropriate maintenance action.
Figure 3-45 QuickFind Diagnostic Panel Information to Collect Before You Contact Support Before you contact HP support, you should: 124 1. Check information on troubleshooting and attempt to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the system event log. • Try to determine precisely what did or did not happen. 2. Collect the following information: • The model number of your server (for example, HP 9000 rp4440) • The product number of your server.
4 Booting the Operating System This chapter describes procedures for booting and shutting down the HP-UX operating system on the HP 9000 rp4410 and rp4440 servers. Supported Operating System Booting the server loads the operating system, which is essential for running all other programs. You can only run one operating system on the server at one time. The HP-UX 11i version 1 (and higher HP-UX versions that support PA-RISC systems) is supported on the server.
2. 3. From the COnfiguration Menu > prompt, enter pa pri xx/xx/xx. From the COnfiguration Menu> prompt, enter ma. To boot HP-UX once you have set the primary path, follow these steps: 1. At the BCH Main Menu, enter Menu> bo pri. The following prompt displays: Do you wish to stop at the ISL prompt prior to booting (y/n)? 2. Enter n. NOTE: If the server fails to boot, you may be required to boot from a DVD that contains the operating system and other necessary software.
Verifying the Server Configuration Using Boot Console Handler To go the Information Menu, enter in from the BCH Main Menu. To verify the type and quantity of processors, memory, and I/O cards, use the corresponding menu command. To enter the POSSE shell, enter CO from the iLO MP Main Menu. To list all the categories available in the shell, enter help. 1. • • • pr (Processors) me (Memory) io (Check the PCI device information to determine if the values match the devices installed in the server) 2. 3.
5 Troubleshooting This chapter provides a preferred methodology (strategies and procedures) and tools for troubleshooting server error and fault conditions. Troubleshooting Methodology WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before working within the server. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
Table 5-1 Power Button Functions (continued) System State Switch Pressed Time Result System at BCH Less than one second Hard shutdown. More than one second but less Not used. This selection initiates E-buzzer functions than five seconds that are not supported in the HP 9000 rp4410 and rp4440 servers. More than five seconds Hard shutdown Power on, OS shut down Less than one second No effect More than one second but less Not used.
2. Check the front panel power LED visible through the hole in the flap covering the power button. • If it is flashing amber, housekeeping voltages are available. Go to step 3. • If it is not illuminated or flashing, housekeeping voltages are not available. Check the LEDs on the power supplies.
4. If a terminal attached to the iLO MP LAN port does not respond to a Ctrl-B CR key sequence (and the terminal is running at 9600 baud, 8 data bits, No Parity, 1 Stop Bit, Xon/Xoff, and is online), the iLO MP might be hung or nonfunctional. Check the following LEDs located inside the system: • The iLO MP heartbeat LED. This green LED is located between the 3.
2. Remove the processor extender board, memory extender board, disk drives, I/O cards (if possible) and plug the AC power cords into the power supplies.
4. Insert the processor extender board. NOTE: For this example, the processors were not removed from the processor extender board first. Also, this example shows the expected results for an rp4440 system with two processor modules installed. HP recommends having at least one processor module installed (Module 0), or slightly different Alert Messages can appear. The system fans come on and stay on when you add the processor extender board and processors.
Operating System Does Not Boot If the operating system does not boot, but you can reach the BCH from either the main disk partition or the CD, use the following offline tools to help solve your problem: • • Offline Diagnostic Environment (ODE) iLO MP See “Troubleshooting Using Offline Support Tools” (page 137) Troubleshooting Using Online Support Tools The following online support tools are available from the HP-UX environment.
Accessing the iLO MP Interface and System Logs To access the iLO MP interface and system logs, follow these steps: 1. 2. 3. 4. To access the MP interface, press Ctrl+B. Log in with proper user name and password. To display the console logs, enter cl. The console log displays console history from oldest to newest. To display the system logs, enter sl.
6. To decode the blinking state of the system LED, review the entire SEL and look at events with alert level 3 and above.
Table 5-2 ODE Commands Command Description help Displays a list and description of the available commands. help Displays additional information about the command. help Displays additional information about the variable. ls Lists the ODE modules that run on your computer. Runs an ODE module interactively. run Runs an ODE module noninteractively.
PCI/PCI-X Bus Mode or Frequency Mismatch After you insert a PCI/PCI-X card into the slot and push the attention button, the power LED goes from blinking to steady off and stays at steady off. This means that the system firmware has rejected the PCI/PCI-X card and indicates either bus-frequency or bus-mode mismatch. NOTE: After pushing the attention button, you must wait five seconds in the operation cancellation window before taking further action.
Table 5-3 Front Control Panel LED Definitions LED/Button State Flash Rate Color Description System LED Running Steady Green System normal. OS up and running. System LED Booting Flashing at 0.5 Hz Green OS booting or at BCH. System LED Attention Flashing at 1 Hz Yellow Warning. System needs attention. Redundancy lost, component failure pending. (Additional information can be found in the System Log). System LED Fault Flashing at 2 Hz Red Hard fault, system halted.
Table 5-4 QuickFind Diagnostic Panel LED Definitions (continued) Item LED 0 LED 1 LED 2 LED 3 Details Memory bank DIMM X (0-7) xA DIMM xB DIMM xC DIMM xD The specified DIMM has failed and must be replaced. If all the LEDs for a rank (0-7) are lit and the memory config error LED is lit, then the DIMMs in the specified rank are mismatched—replace mismatched DIMM Check power supply n/a n/a n/a One of the power supplies or power supply fans have failed. Replace the power supply.
Figure 5-4 I/O Baseboard LEDs, Buttons, and Sensors Table 5-5 lists the I/O baseboard LEDs, buttons, and sensors. Table 5-5 I/O Baseboard LEDs, Buttons, and Sensors 142 LED/Button Color Status Condition 12V VRM Power LED Green On 12V VRM is functioning. 5V VRM Power LED Green On 5V VRM is functioning. 3.3V VRM Power LED Green On 3.3V VRM is functioning. iLO MP heartbeat Green Blinking The iLO MP is functioning correctly.
Memory Extender Boards The 32-DIMM memory extender board has two power status LEDs, 1.25 V and 1.5 V (Figure 5-5). When the LEDs are on, each respective voltage is present on the memory extender board. The 16-DIMM memory extender board has one condition LED on each of the two VRMs. If either condition VRM LED is on, there is a problem with that VRM. You must replace the entire extender board in this case; the VRMs are not customer self-repair units. Figure 5-5 shows the 32-DIMM memory extender board LEDs.
Figure 5-6 16-DIMM Memory Extender Board LEDs Table 5-7 lists the 16-DIMM memory extender board LED states. Table 5-7 16-DIMM Memory Extender Board LED States LED VRM status Color Status Green On Condition Action VRM is bad Replace memory extender board Disk and I/O Path Logging Some failures result in I/O path logging. These paths help to indicate the source of the error and can be included in the error message or logged into console or event logs.
Table 5-9 lists the extended core I/O paths for the core I/O slot. Table 5-9 Extended Core I/O Paths Function Associated with Path Location Paths RS-232 connector port (communications controller) Rear-panel bulkhead connector (labeled MP local and auxiliary) 0/0/1/0 MP local and remote ports (serial controller) Rear-panel bulkhead connector (labeled remote) 0/0/1/1 Ultra 3 (U160/320) external SCSI port Rear-panel SCSI connector (upper connector) 0/1/1/1.x.
• SCSI HBA — The SCSI HBA board is used to attach SCSI external mass storage to the system. — Connections to the SCSI board include the external SCSI channels for external mass storage devices. CAUTION: Some restrictions apply to external mass storage devices that you can connect to Channel B of the core I/O SCSI HBA.
Table 5-11 lists the system I/O board indicators, connectors, and jumpers.
Table 5-11 System I/O Board Indicators, Connectors, and Jumpers (continued) LED Indicators 148 Connectors Jumpers Reference Designator Function Reference Designator Function Reference Designator Function DS1811 Slot 6 attention J5604 Scan connector S5102 Pos 4 N/A DS1813 Slot 6 power P6406 BMC JTAG S5103 Pos 1 N/A DS2917 Slot 5 attention P6407 BMC test header S5103 Pos 2 N/A DS2807 Slot 5 attention J7605 iLO MP JTAG S5103 Pos 3 N/A DS2809 Slot 5 power P7502 12C bus 2 hea
6 Removing and Replacing Components This chapter describes how to remove and replace hardware in the HP 9000 rp4410 and rp4440 servers. Use care to prevent injury and equipment damage when performing these procedures. Voltages can be present within the server. Many assemblies are sensitive to damage by electrostatic discharge. Safety Information CAUTION: Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages might be present within the server.
instructions, review the document titled Installation Guide, Mid-Weight Slide Kit, 5065-7291. This document can be accessed in the HP website at http://www.hp.com/racksolutions. WARNING! Ensure that all anti-tip features are employed before extending the server (front and rear ant-itip feet installed; adequate ballast is properly placed; and so on). Extend the Server From the Rack NOTE: Ensure that there is approximately 1.5 meters [4.5 ft] in front of the rack to fully extend the server from the rack.
Accessing a Pedestal-Mounted Server The HP 9000 rp4410 and rp4440 servers are also designed for use in a stand-alone pedestal (rackless) environment. A pedestal is available for use with the server in a floor- or pedestal-mount configuration. You do not need to remove the pedestal from the server to gain access to internal components. The front bezel, front cover, and top cover can be removed with the pedestal attached to the server.
Removing the Front Bezel Remove the front bezel by grasping the outer edges of the front bezel and pulling straight out. Figure 6-3 Removing and Replacing the Front Bezel Replacing the Front Bezel Replace the front bezel by pushing the front bezel straight into the chassis until it snaps into place. Front and Top Covers CAUTION: Do not operate the server without the front and top covers in place.
1. 2. 3. If rack-mounted, slide the server out from the rack until it stops. See “Accessing a Rack-Mounted Server” (page 149). Remove the front bezel. See “Removing the Front Bezel” (page 152). Using a Torx T15 driver, loosen the four captive thumbscrews that hold the front cover in place. Figure 6-4 Removing and Replacing the Front Cover 4. Raise the cover slightly, and pull the cover toward the front of the server to free the tabs from the slots in the center of the chassis.
Figure 6-5 Removing and Replacing the Top Cover Replacing the Top Cover To replace the top cover, follow these steps: 1. 2. 154 Align the tabs at the rear of the top cover with the corresponding slots in the chassis. Fully seat the tabs into the slots, and push the top cover forward until it seats. Using a Torx T15 driver, tighten the two thumbscrews securely.
Memory Extender Board The memory extender board is located directly under the front cover of the chassis. The standard memory extender board can hold up to 16 DIMMs. The optional high capacity memory extender board can hold up to 32 DIMMs. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a memory extender board. Voltages are present at various locations within the server whenever an ac power source is connected.
5. Pull on the extraction levers to unplug the memory extender board from the socket located on the midplane riser board and remove the memory extender board from the chassis. Figure 6-7 Memory Extender Board Replacing the Memory Extender Board To replace the memory extender board, follow these steps: 1. 2. 3. 4. 5. 6. Ensure that the extraction levers are in the outward, unlocked position. Align the memory extender board with the front and rear chassis guide slots.
2. 3. To view the deconfigured quad of memory, enter the in me command. Enter the ser pdt clear command. The following message displays followed by a 30 second delay: If DIMM replacement is necessary, power down the system now: Use ^B MP:CM> PC -OFF -NC, then pull power cord and replace DIMM. Otherwise, the system will automatically reboot in 30 seconds. 4. 5. You must remove power from the system within 30 seconds.
1 One DIMM filler board covers two adjacent DIMM connectors. Figure 6-8 16-DIMM Memory Extender Board Slot IDs An optional 32-DIMM memory extender board is available to replace the 16-DIMM memory extender board. This extender board must contain a minimum of one GB of memory [four 256 MB DIMMs loaded in quad 0 (connectors 0A, 0B, 0C, and 0D)]. Table 6-2 and Figure 6-9 show the filler requirements and slot IDs for the 32-DIMM memory extender board.
Figure 6-9 32-DIMM Memory Extender Board Slot IDs You can insert additional DIMMs into both 16- and 32- DIMM boards. When adding DIMMs, you must use a minimum of four like sized DIMMs in the next available quad. Supported DIMM Sizes You can install up to 128 GB of memory in the server. Supported DIMM sizes are as follows: • 256 MB, 512 MB, 1 GB, 2 GB, 4 GB Dissimilar DIMM sizes can be used across the extender board, but all four DIMMs in each quad must match.
1. Align the DIMM with the socket located on the memory extender board. Align the notch in the DIMM with the tab in the connector socket. Figure 6-10 Inserting the DIMM into the Extender Board Connector Socket 2. 3. 4. 5. 160 Firmly and evenly push on each end of the DIMM until it seats in the connector socket. Ensure that the extraction levers are in the closed position. Replace the memory extender board in the chassis. See “Replacing the Memory Extender Board” (page 156). Replace the front cover.
Processor Extender Board The processor extender board is located under the front cover, directly beneath the memory extender board. The processor extender board can hold one to four dual processor modules. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the processor extender board. Voltages are present at various locations within the server whenever an ac power source is connected.
Figure 6-11 Processor Extender Board Replacing the Processor Extender Board CAUTION: Your processor extender board can be used in Itanium or PA-RISC based systems. A dipswitch is provided to configure processor extender board circuits. Ensure that the dipswitch is set to PA RISC for the HP 9000 rp4410 or rp4440 servers. If this switch is set incorrectly, the system does not enter into power on self test (POST).
1. Position the processor extender board as in Figure 6-12. There are two switch blocks.
2. Set the lower of the two blocks when the processor carrier is oriented with the extractor handles toward you. • Set the dipswitch to the right (ON) position for PA-RISC. Do not disturb switch banks 1 through 4 beneath the sheet metal. Figure 6-13 Dipswitch Setting for S5 3. 4. 5. 6. 7. 8. 164 Align the processor extender board with the front and rear card guides. Slide the processor extender board down until it begins to seat in the socket located on the midplane riser board.
Replacing Dual Processor Modules Dual processor modules are located on the top and bottom surfaces of the processor extender board. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a processor. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
CAUTION: Change only the user-configurable settings of the dipswitches on the processor extender board. Removing a Dual Processor Module WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a processor. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
10. Carefully remove the dual processor module from the processor socket. If protective pin covers are available, install the cover on the processor connectors to shield the connector pins. Place the dual processor module in an antistatic container. Figure 6-14 Removing the Dual Processor Module from the Processor Extender Board Installing a Dual Processor Module NOTE: Before installing a dual processor module into your system, read the following instructions carefully and see Figure 6-18.
1. 2. Remove the processor extender board from the server and place it on an antistatic mat. See “Removing the Processor Extender Board” (page 161). Locate the socket (CPU0, CPU1, CPU2, or CPU3) to install the dual processor module into. (Figure 6-15) Figure 6-15 Locating the Socket in the Processor Extender Board 3. 4. Ensure that the cam on the processor socket lock is in the unlocked, counterclockwise position. Remove any protective packaging from the processor module. TIP: use. 5.
6. Carefully lower the processor, without the sequencer frame, onto the processor socket. Align the pins on the bottom of the heatsink to the slots in the retention frame on the extender board. CAUTION: Do not press the processor modules into the socket. When properly assigned, the processor pins seat into the socket by themselves. You can damage the pins if you apply pressure.
Figure 6-17 Processor Cable Placed Incorrectly 7. Using the CPU Install Tool 2.5-mm Allen wrench, lock the assembly to the socket by rotating the cam on the socket 180 degrees clockwise. TIP: When rotating the locking cam, hold the palm of your hand on top of the assembly and exert light pressure. This ensures that the assembly stays flush and level to the socket while it is being tightened. 8. Plug the processor cable into its socket on the extender board. 9.
IMPORTANT: Do not overtighten the two thumbscrews. They can shear off if overtightened. Tightening the thumbscrews 1/4 turn tightens them sufficiently. Figure 6-18 Installing the Dual Processor Module on the Processor Extender Board 13. Replace the processor extender board in the server. See “Replacing the Processor Extender Board” (page 162). 14. Replace the front cover. See “Replacing the Front Cover” (page 153). 15. Replace the front bezel. See “Replacing the Front Bezel” (page 152).
16. Verify processor replacement and operation by using the system utilities.) • To verify operation, use the iLO MP commands. • To verify operation, use the BCH commands. • To exercise the processor, use MAKODIAG provided by the ODE. Hot-Swappable Chassis Fan Unit There are three hot-swappable chassis fan units in the server. Fan units 0, 1, and 2 are in the center of the chassis spanning the full chassis width. Fan units 0 and 1 are interchangeable and are in the left and center positions.
Figure 6-19 Hot-Swappable I/O Chassis Fans Removal and Replacement IMPORTANT: When one fan unit is removed from the server, the remaining fan units operate at full speed. Operation will continue until an overtemperature condition is detected. If an overtemperature condition occurs, the server shuts down. 4. Repeat the same process for removal and replacement of the hot-swappable power supply chassis fan.
Figure 6-20 Hot-Swappable Power Supply Chassis Fan Removal and Replacement Replacing a Hot-Swappable Chassis Fan Unit To replace a hot-swappable chassis fan unit, follow these steps: 1. 2. Orient the fan unit by aligning the appropriate icon on the fan unit handle to the identical icon on the chassis wall. Fan units 0 and 1 have “circle” icons and fan unit 2 has a “square” icon. Push the fan unit firmly into the housing and close the handle until flush to the top of the chassis.
I/O Baseboard Assembly System information is stored on the I/O baseboard assembly. If you are installing a new I/O baseboard assembly, you must write the serial number and model string information to the I/O baseboard after installation. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the I/O baseboard assembly. Voltages are present at various locations within the server whenever an ac power source is connected.
Figure 6-21 I/O Baseboard Locking Lever 176 Removing and Replacing Components
9. Slide the I/O baseboard assembly all the way to the rear until free from the chassis. To replace the I/O baseboard with a new assembly, remove the cover from the VGA port at the rear of the I/O board and save it to put onto the VGA port of the new baseboard. This VGA graphics port is not supported in the HP 9000 rp4410 or rp4440 servers. NOTE: The I/O baseboard assembly is large. Be careful when lifting it out of the server chassis.
1. Before installing the replacement I/O baseboard, check the dipswitch S5102 located on top of the I/O baseboard. Dipswitch bit 1 must be in the Off position to disable the onboard Radeon graphics chip. If you do not disable the Radeon graphics chip, it appears as “unknown-unclaimed” in the ioscan output. Figure 6-23 S5102 Dipswitch Setting NOTE: 2. The I/O baseboard is large. Use care when sliding it into the server chassis.
4. Align the I/O baseboard assembly rails with the chassis slots and slide the assembly into the chassis until it stops against the midplane riser board socket. CAUTION: Ensure the I/O baseboard locking lever is in the up position to engage correctly with the midplane riser board socket. 5. 6. 7.
13. If you have installed a new battery on the I/O baseboard assembly or installed a new I/O baseboard assembly, you might need to set the server time and date and restore the iLO MP configuration settings. To set the time and date and restore the iLO MP configuration settings, follow these steps: a. Using the system console, set the system time and date using the BCH DATE command. b. Using the system console, configure the iLO MP.
Replacing the System Battery CAUTION: Before removing the system battery, record all boot and LAN configuration settings listed by the BCH INFO ALL command. These values need to be reset after replacing the battery. To remove and replace the system battery, follow these steps: 1. 2. 3. 4. If rack-mounted, slide the server out from the rack until it stops. See “Accessing a Rack-Mounted Server” (page 149). Remove the top cover from the chassis. See “Removing the Top Cover” (page 153).
NOTE: The positive terminal of the battery is designated by the plus (+) sign. The battery is installed with the plus (+) sign facing up. 7. 8. 9. Replace the I/O baseboard assembly. See “Replacing the I/O Baseboard Assembly” (page 177). Replace the top cover. See “Replacing the Top Cover” (page 154). Reset the server time and date, and restore the iLO MP configuration settings. Proceed as follows: a. Using the system console, set the system time and date using the BCH DATE command. b.
Figure 6-26 Slot ID Numbering The following describes configuration requirements for slots 1 through 8: • • PCI-X slots 1 and 2 are dedicated for use by the core I/O cards: SCSI HBA card in slot 1 and Gigabit Ethernet LAN card in slot 2. Slots 1 and 2 are not hot-pluggable. Additional PCI/PCI-X expansion cards cannot be placed in slots 1 or 2. Slots 3 and 4 share a PCI-X bus, and slots 5 and 6 share a PCI-X bus. The maximum capability of each of the shared slots is PCI/PCI-X 66 MHz.
Table 6-4 PCI/PCI-X Card Slot Frequency and Bus Mode Compatibility for Shared Slots1 Current PCI Bus Mode and Cards to be installed Frequency for the Current Card PCI 33 MHz PCI 66 MHz in a Shared Slot Compatible2 PCI 33 MHz Compatible2 PCI-X 66 MHz PCI-X 133 MHz Compatible2 Compatible2 New card running at New card running at New card running at 33 MHz 33 MHz 33 MHz PCI 66 MHz PCI-X 66 MHz PCI-X 133 MHz5Running at PCI-X 66 MHz) 1 2 3 4 5 Incompatible frequency3 Compatible2 Compatible2 Incompat
Table 6-6 PCI I/O Hardware Paths PCI Card Functionality Mapper Path HP-UX Path PCI Bus Address USB Port 1 0/0/2/0 0/0/2/0 0x00-0x1F USB Port 2 0/0/2/1 0/0/2/1 0x00-0x1F DVD Drive 0/0/3/0.0.0 0/0/3/0.0.0 0x00-0x1F IDE Controller 0/0/3/0 0/0/3/0 0x00-0x1F Internal SCSI - Slot 1 simplex configuration 0/1/1/0.0.0 0/1/1/0.0.0 0x20-0x3F Internal SCSI - Slot 1 duplex configuration 0/1/1/0.0.0 0/1/1/0.0.0 0x20-0x3F Internal SCSI - Slot 2 0/1/1/0.1.0 0/1/1/0.1.
3. Select an empty slot and pull up on the MRL located on the OLX divider approximately 75 degrees. CAUTION: crash.
4. Ensure that the MRL and the card latch on the OLX divider are already open and insert the PCI/PCI-X card to be added into the empty slot. CAUTION: When inserting the PCI/PCI-X card, be careful you do not accidentally touch an attention button on the other OLX dividers. This initiates an undesired shutdown of another PCI/PCI-X card/slot. If you do this, push the doorbell again within five seconds to cancel the shutdown.
5. If the PCI/PCI-X card is full size, close the slider gate latch to secure the end of the card. Figure 6-30 Slider Gate Latch 6. 7. 8. 188 Push the manual retention latch down until it seats against the chassis wall. To capture the PCI/PCI-X card and manual retention latch into the closed position, turn the PCI/PCI-X card latch to the closed position. Press the attention button. The power LED starts to blink. Wait until the power LED goes from blinking to steady on.
NOTE: After pushing the attention button, you have five seconds to cancel the operation by pushing the attention button again. After five seconds, pressing the attention button initiates slot power off for OLR of the card. 9. Replace the top cover. (See “Replacing the Top Cover” (page 154).) 10. Push the server all the way back into the rack until it stops. OLR CAUTION: For HP-UX 11i v1 (and higher), you can only replace an existing card with an identical card.
15. 16. 17. 18. Wait for the power LED to stop blinking; the PCI/PCI-X card is now active. Reconnect all the cables. Replace the top cover. See “Replacing the Top Cover” (page 154). Push the server all the way back into the rack until it stops. Removing a PCI/PCI-X Card Offline WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing a PCI card from the server.
OLX Dividers OLX dividers are located on the I/O baseboard assembly between the PCI cards. Six OLX dividers provide short circuit protection to the hot-pluggable PCI accessory boards by preventing inadvertent contact between boards during the replacement or addition of a board. Additionally, each OLX divider has two light pipes that transfer illumination from one green power LED and one amber attention LED mounted on the I/O baseboard, to the top of the divider.
Figure 6-31 OLX Divider Removal and Replacement 4. 192 To unlock the rear edge of the PCI divider, slide open the latch on the slider gate bracket.
Figure 6-32 OLX Slider Gate Bracket 5. If you are removing the entire OLX divider rack, remove the four T15 screws attaching the rack to the I/O baseboard assembly.
6. Using your fingers, push the two tabs that attach the OLX divider to the I/O baseboard and pull the OLX divider up sharply to disengage it from the I/O baseboard. CAUTION: When extracting the OLX divider, ensure that you release the locking tabs completely or you can damage them. If you damage the tabs, the OLX divider does not seat properly when you reinsert it. Replacing an OLX Divider To replace an OLX divider, follow these steps: 1. 2. 3. 4. 5.
Duplex Configuration Upgrade 1. 2. 3. 4. 5. 6. 7. 8. Back up your data Shutdown the server (disconnect AC power) Remove server components Remove the SCSI duplex board Replace SCSI backplane Install the replacement SCSI duplex board Install server components Verify the upgrade installation Back Up Your Data Before performing the server upgrade, protect yourself by backing up all data and the server OS.
To remove the SCSI duplex board, follow these steps: 1. Disconnect SCSI cable B from the SCSI backplane.
2. To disconnect the backplane connector and release it from the disk drive cage, pull the SCSI duplex board forward. Figure 6-34 Remove the SCSI Duplex Board Removing the SCSI Backplane You must replace the SCSI backplane for both simplex and duplex configurations. To remove the SCSI backplane, follow these steps: 1. 2. 3. Unplug the internal SCSI cables from the SCSI backplane. Unplug the SCSI backplane-to-midplane riser cable from the SCSI backplane.
NOTE: The SCSI jumper cable bridges the two SCSI connectors on the SCSI backplane when the server is configured for simplex operation. The SCSI jumper cable is not installed in duplex configurations. Figure 6-35 Remove the SCSI Backplane Jumper Cable 4. 5. 6. 198 Remove the disk drives. See “Removing a Hot-Pluggable Disk Drive” (page 212). To unlatch the SCSI backplane from the hard disk cage, turn the swivel latch on top of the hard disk drive cage.
7. Push the SCSI backplane away from the disk drive cage and lift it up and out of the chassis. Figure 6-36 Lifting the SCSI Backplane Out of the Chassis Replacing the SCSI Backplane To replace the SCSI backplane, follow these steps: 1. 2. 3. 4. Replace the SCSI backplane to the rear of the disk drive cage (HP part number A6961-04075). If your system is configured for simplex operation, connect the SCSI jumper cable to the SCSI backplane connectors.
1. Align the bracket tabs with the slots on the side of the disk drive cage. Figure 6-37 Aligning the Bracket Tabs on the SCSI Duplex Board 2. 3. 4. 5. 6. 200 Press the bracket against the disk drive cage until the bracket locks into place. Align the connector of the duplex board with the connector on the SCSI backplane. Press the board connector into the backplane connector.
Figure 6-38 Connecting SCSI Cable B to the SCSI Adapter Board 7. 8. Close the swivel latch on top of the hot-pluggable disk drive cage. Replace the two hot-pluggable disk drives into the disk drive cage. Installing the Server Components To Install the necessary components in the server chassis, follow these steps: 1. 2. 3. 4. Install the processor extender board. See “Replacing the Processor Extender Board” (page 162). Install the memory extender board.
6. 7. Check for error messages. Check the System Event Log (SEL) for erroneous system events. Converting SCSI From Duplex to Simplex Operation This section explains how to convert your SCSI from duplex to simplex. The procedure requires unplugging and stowing the SCSI B cable, removing the SCSI duplex board, and installing a jumper cable on the SCSI backplane. Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures.
1. Unplug the SCSI B cable From the SCSI backplane. Figure 6-39 Unplugging the SCSI Cable B from the SCSI Backplane 2. Unplug SCSI cable B connector from the SCSI adapter board.
Figure 6-40 Unplug the SCSI Cable B from the SCSI Adapter Board 3. 204 Secure the SCSI cable B within the chassis.
4. Remove the SCSI duplex board: a. Pull the SCSI duplex board forward to disconnect the backplane connector. b. Release it from the disk drive cage.
5. Connect the SCSI jumper cable to the SCSI backplane connectors. Figure 6-42 Installing the SCSI Jumper Cable Installing Server Components To install the necessary components in the server chassis, follow these steps: 1. 2. 3. 4. Install the processor extender board. See “Replacing the Memory Extender Board” (page 156). Install the memory extender board. See “Replacing the Processor Extender Board” (page 162). Install the front and top covers. See “Front and Top Covers” (page 152).
9. Check the SEL for erroneous system events. Removing and Replacing Core I/O Cards The HP 9000 rp4410 and rp4440 servers have two I/O card slots that are dedicated for core I/O cards. Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages might be present within the server. Many assemblies are sensitive to damage by electrostatic discharge.
IMPORTANT: Before disconnecting cables, note the cable configuration. Cables must be attached to the correct connectors to ensure proper functionality. 4. Open the blue PCI card latch for slot 2 by twisting it clockwise. Figure 6-43 LAN I/O Card Latch Location 5. Remove the LAN core I/O card. See “Removing and Replacing PCI/PCI-X Cards” (page 182).
1. Insert the replacement LAN core I/O card into slot 2. CAUTION: Always handle I/O cards by their edges. Failure to comply with this precaution can result in damage to the card. Ensure that you fully seat the card into the slot or the card can be damaged when power is reapplied to the slot. Figure 6-44 Installing the LAN I/O Card 2. 3. 4. 5. Close the blue PCI card latch for slot 2 by twisting it counterclockwise. Reconnect the LAN cables to the LAN core I/O card.
4. Open the blue PCI card latch for slot 1 by twisting it clockwise. Figure 6-45 SCSI I/O Card Latch Location 5. 6. Remove the internal and external SCSI cables from the SCSI core I/O card. Remove THE SCSI core I/O card.
1. Insert the replacement SCSI core I/O card into slot 1. CAUTION: Always handle I/O cards by their edges. Failure to comply with this precaution can result in damage to the card. Ensure that you fully seat the card into the slot or the card can be damaged when power is reapplied to the slot. Figure 6-46 Installing the SCSI I/O Card 2. 3. 4. 5. Close the blue PCI card latch for slot 1 by twisting it counterclockwise. Reconnect the internal and external SCSI cables to the SCSI core I/O card.
Hot-Pluggable Disk Drives The two hot-pluggable disk drives are located in the front of the HP 9000 rp4410 and rp4440 servers. The hot-pluggable disk drives are replaced using the procedures in this section when power is on or off. CAUTION: A hot-pluggable device can require interaction with the operating system before the device can be safely removed from or installed into the server. Verify that the operating system supports removing and replacing disk drives while the operating system is running.
1. Slide the hot-pluggable disk drive into slot 2 until it is seated. Figure 6-48 Installing a Disk Drive in Slot 2 2. Close the drive-ejector handle by pushing it down until it clicks. If you will not be installing a hot-pluggable disk drive in slot 2, you must install a volume filler.
SCSI Backplane The SCSI backplane is attached to the rear of the disk media housing at the front right side of the chassis. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the SCSI backplane. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
12. Push the SCSI backplane away from the disk drive cage and lift it up and out of the chassis. Figure 6-50 SCSI Backplane Removal and Replacement Replacing the SCSI Backplane To replace the SCSI backplane, follow these steps: 1. 2. 3. 4. 5. 6. 7. 8. 9. Replace the SCSI backplane to the rear of the disk drive cage. Turn the swivel latch on top of the hot-pluggable hard disk drive cage to latch the SCSI backplane to the cage. Replace the two hot-pluggable disk drives into the disk drive cage.
Midplane Riser Board The midplane riser board is attached to the main bulkhead in the center of the chassis. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the midplane riser backplane. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
16. To remove the midplane riser board from the chassis, pull it straight up from the chassis. Figure 6-51 Midplane Riser Board Replacing the Midplane Riser Board To replace the midplane riser board, follow these steps: 1. 2. 3. 4. 5. 6. Replace the midplane riser board onto the keyway slots on the chassis wall. Then push straight down until it seats onto the locking studs. Using a Torx 15 driver, replace and tighten the five T-15 screws attaching the midplane riser board to the chassis.
7. 8. 9. 10. 11. Replace the SCSI backplane. See “Replacing the SCSI Backplane” (page 215). Replace the duplex board on the SCSI backplane. Replace the I/O baseboard assembly. See “Replacing the I/O Baseboard Assembly” (page 177). Replace the three chassis fan units. See “Hot-Swappable Chassis Fan Unit” (page 172). Replace the processor extender board. See “Replacing the Processor Extender Board” (page 162). 12. Replace the memory extender board. See “Replacing the Memory Extender Board” (page 156). 13.
1. 2. 3. 4. 5. If rack-mounted, slide the server out of the rack until it stops. See “Accessing a Rack-Mounted Server” (page 149). Remove the cable management arm from the rack slide nearest the power supplies. The cable management arm does not need to be completely removed but moved just enough to enable access to the power supplies. Remove the power cord plug from the power receptacle. Loosen the captive thumbscrew located at the top left of the power supply.
Power Distribution Board The power distribution board is attached to the rear power supply cage, underneath the hot-swappable power supply fan unit. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the power distribution board. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
9. Pull the power distribution board off the keyway slots and up and out of the chassis. Figure 6-53 Power Distribution Board Removal and Replacement Replacing the Power Distribution Board To replace the power distribution board, follow these steps: 1. 2. 3. 4. 5. 6. Replace the power distribution board over the keyway slots and push it towards the side of the chassis to lock it onto the studs.
DVD Drive The DVD drive is located on the front of the server. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a DVD drive. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning can result in personal injury or damage to equipment.
3. To remove the DVD drive from the chassis, pull it straight out of the server. Figure 6-54 DVD Drive Removal and Replacement Replacing a DVD Drive To replace a DVD drive, follow these steps: 1. 2. 3. Grasp the front of the DVD drive and squeeze the locking tab. Push the drive straight into the drive bay until the locking tab clicks into place. Replace the front bezel. See “Replacing the Front Bezel” (page 152).
DVD I/O Board The DVD I/O board is located under a metal cover that is directly above the DVD drive at the front left of the chassis. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing a DVD I/O board. Voltages are present at various locations within the server whenever an ac power source is connected. This voltage is present even when the main power switch is in the off position.
8. Lift out the DVD I/O board and remove the midplane riser board connector cable. Remove the DVD I/O board from the chassis. Figure 6-55 DVD I/O Board Removal and Replacement Replacing a DVD I/O Board To replace a DVD I/O board, follow these steps: 1. 2. 3. 4. 5. 6. 7. Replace the DVD I/O board into the chassis and plug in the midplane riser board connector cable. Refasten the release clip. Replace the cover plate using the two T-15 screws and a Torx 15 driver. Replace the processor extender board.
Display Board The display board is located behind the control panel under the front cover. The display board contains the server power button and three LEDs that indicate server status. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server before removing or replacing the display board. Voltages are present at various locations within the server whenever an ac power source is connected.
7. Gently unplug the midplane riser board connector cable from the display board and remove the board from the chassis as shown in Figure 6-56.
1. 2. 3. 4. Gently plug the midplane riser board cable into the display board. Hold the display board in position near the chassis and rotate it into the retaining clip until it clicks into place. Replace the front cover. See “Replacing the Front Cover” (page 153). Replace the front bezel. See “Replacing the Front Bezel” (page 152). QuickFind Diagnostic Board The QuickFind diagnostic board is located on top of the power supply cage, underneath the top cover.
Figure 6-57 QuickFind Diagnostic Board Removal and Replacement 4. 5. Turn this assembly upside down and remove the QuickFind diagnostic board from the cover. Unplug the cable from the connector on the QuickFind diagnostic board and remove the board from the chassis. Replacing the QuickFind Diagnostic Board To replace the QuickFind diagnostic board, follow these steps: 1. 2. 3. 4. Gently plug the cable into the QuickFind diagnostic board connector.
A Replacement Parts This appendix provides a replacement parts list that contains the following customer self-repair part information for the server: • Manufacturing Part Number • Description • Replacement Part Number, if applicable • Exchange Part Number, if applicable Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement.
Replacement Parts List NOTE: If you need to replace a system board, first remove the processors, DIMMs, and adapter boards, and then transfer them to the new board. You must transfer all jumper and switch settings from the old board to the new board. Use this parts list whenever ordering parts for the HP 9000 rp4410 and rp4440 servers.
Table A-2 Replacement Parts List (continued) Manufacturing Part Description Number Part Number Replacement Part Number Exchange Customer Self Repair A6970AX 2 GB DIMM A6970AX A6835-69001 AY AB475AX 4 GB DIMM AB475AX AB475-69001 AY Internal Disks and Removable Media A9896-64001 36 GB 15K RPM SCSI Disk (A9776A) 5065-5286EO A9896-69001 AY A9897-64001 73 GB 15K RPM SCSI Disk (A9777A) 0950-4381EO A9897-69001 AY A9898-64001 146 GB 10K RPM SCSI Disk (A9778A) 0950-4385E0 A9898-69001 AY
Table A-2 Replacement Parts List (continued) Manufacturing Part Description Number Part Number Replacement Part Number Exchange Customer Self Repair A6979-04001 A6979-04001 N/A N/A A6825-60101 Single Port GigE LAN Card (PA8800 only) A6825-67101 N/A BY AB352-60001 Dual-port GigE LAN Card (PA8900 only) AB352-67001 N/A BY A6829-60101 U160 Core I/O (PA8800 only) A6829-67001 N/A BY A6961-60011 U320 Dual-port SCSI (PA8900 only) A6961-67011 N/A BY 309520-001N SPS-BD, Controller, Smart Ar
B Utilities This appendix describes the utilities that are part of the server. These include the Boot Console Handler (BCH) and the iLO MP. Boot Console Handler The BCH user interface provides the interface between you and the firmware through the menus and simple commands. The BCH is separate code in processor-dependent code (PDC). The BCH code has two purposes: • Enables the bootstrap code to know which path to boot from.
Table B-2 lists the boot paths. Table B-2 Boot Paths Boot Source Boot Path Bottom Disk – Slot 1 (SCSI ID = 0) 0/1/1/0.0.0 (Simplex Mode) 0/1/1/1.0.0 (Duplex Mode) Top Disk – Slot 2 (SCSI ID = 1) 0/1/1/0.1.0 (Duplex Mode) DVD 0/0/3/0.0 BCH Main Menu Commands and Submenus The following sections provide information and examples of the submenus and commands in the BCH firmware user interface. The BCH Main Menu is the first menu displayed when you enter the firmware user interface.
Alternate boot path: Console path: Keyboard path: intscsib.2 0/1/1/0.2 0/01/01/01.2 (hex) 0/7/1/1.0 0/07/01/01.1 (hex) 0/0/4/0.0 0/0/04/0.0 (hex) Main Menu: Enter command or manu > Search Command The SEA (search) command automatically checks all possible boot and install devices connected to the system and displays these bootable paths. In several firmware versions, it links these paths to a shortcut (such as P0). It can also search the LAN, if the system can boot it.
DIsplay HElp [] RESET MAin Redisplay the current menu Display help for specified command Restart the system Return to Main Menu ---Configuration Menu: Enter command > The configuration default command sets the following values: Primary boot path: Alternate boot path: Console path: Keyboard path: Autoboot: Autosearch: Autostart: BootTimer 0/0/1/0.0 0/0/2/0 0/0/1/0.0 0/0/4/0.
SCSI [option] [] [] MemRead [] PDT [CLEAR] PIM [] [HPMC|LPMC|TOC] ProductNum [] ScRoll [ON|OFF] SELftests [ON|OFF] Display or set SCSI controller values Read memory and I/O locations Display or clear the PDT Display PIM information Display or set Product Number Display or change scrolling ability Enable/disable self test execution BOot [PRI|ALT|] DIsplay HElp [] RESET MAin Boot from specified path Redisplay the current menu Display help for spe
C Physical and Environmental Specifications Table C-1 provides temperature and airflow information for minimum, typical, and maximum configurations for the HP 9000 rp4410 and rp4440 servers. It also lists the server and rack weights and dimensions. Table C-1 Physical and Environmental Specifications Condition Typical Heat Release Weight Airflow, Nominal 180-264 VAC Min. Config. 410 Watts Max. Config. 1368 Watts Typical Config.
Index A A6150 graphics card, installing, 114 ac input power, 102 acoustic noise specification, 48 antistatic wrist strap, 149, 207 attention button (doorbell), 89, 94, 95 LED, 89, 94, 96, 182 B backplane SCSI accessing, 97 backplane SCSI remove and replace, 214 battery system, remove and replace, 72, 180 BCH commands boot paths, 236 display, 239 information, 238 main menu, 236 productnum, 239 SCSI, 239 service, 238 booting HP-UX BCH, 117, 125 LVM maintenance mode, 117, 126 single-user mode, 117, 126 C cab
environmental specifications, 48, 241 Ethernet card LAN LEDs, 31 LAN port, 35 Event Monitoring Service (EMS), 135 extender board, memory 16-DIMM, 144 32-DIMM, 143 extender board, processor, 161 external core I/O features, 53 F fans hot-swappable, remove and replace, 68, 172 feedback forum, 19 front cover remove and replace, 64 front panel controls and indicators, 59 controls, ports, LEDs, 25 G Gigabit Ethernet card LAN LEDs, 31 Ethernet LAN port, 35 H hard disk drive troubleshooting, 121 hardware pathing
M MAC address label, 108 management processor (see iLO MP) (see iLO MP) memory DIMMs features, 24, 53 remove and replace, 157 supported, 84 extender board 16-DIMM, 85, 143 32-DIMM, 143 removing, 86 replacing, 88 installing, 84 reallocate, 156 replace deallocated memory rank, 156 supported slot fillers, 84 midplane riser board, 216 MP (see iLO MP) N network connectivity, 103 NMI button, 28, 62 noise emission specifications, 48 O Offline Diagnostic Environment (ODE), 137 commands, 138 OLA, 185 OLR, 189 OLX
rear panel dual-port Gigabit Ethernet LAN card, 31 Gigabit Ethernet LAN port, 35 iLO MP LAN LEDs, 30 iLO MP port, 34 LEDs, 28 ports and connectors, 32 power supply status LEDs, 29 SCSI port, 35 serial port, 33 single-port Gigabit Ethernet LAN card, 31 USB port, 33 VGA port, 33 remove and replace battery, 180 DIMMs, 156 disk drive, hot-pluggable, 212 display board, 226 DVD drive, 222 DVD I/O board, 224 fans, hot-swappable, 172 front bezel, 63, 151 front cover, 64, 153 I/O baseboard, 175 I/O baseboard assembl
