Installation Guide (J3192C, and J3193B) 1998-07
20
Support is as close
as the World Wide Web!
http://www.hp.com/go/network_city
Follow the links that lead you to Support, Drivers, and Technology. Our Web
site has everything you need in one place, around the clock, seven days a
week:
■ Software, agent firmware, and drivers (see “When Downloading
Files”, below)
■ Troubleshooting information
■ Product information
■ Support contacts
Be sure to talk to your reseller about the support services they offer for your HP
networking products.
If you don’t have World Wide Web access, these sources provide firmware, drivers,
and technical information.
CD-ROM
Every network-manageable hub and switch comes with a CD-ROM that includes
management software, MIBs, documentation, and other useful technical informa-
tion.
HP FTP Library Service
HP Bulletin Board Service (BBS)
With your communication/terminal emulation software:
■
In the U.S., dial 208-344-1691
ftp ftp.hp.com
Name:
anonymous
Password:
john@mycompany.com
ftp>
bin
ftp>
cd /pub/networking/software
ftp>
get
filename
ftp>
quit
Use your FTP software to ftp to HP’s site.
Log in as “anonymous”
Enter your email address as your password.
Enter
bin
as the file transfer type
Go to the directory that has the files
Transfer the file you want to your computer
Quit the connection.
Your HP Reseller can help, too!
Other HP Electronic Support Services
L&h_c_2.fm5 Page 20 Wednesday, July 15, 1998 12:22 PM