Installation Guide (J3191A, J3192A, and J3193A) 1996-09

16
Troubleshooting
Troubleshooting
The primary tools for troubleshooting the 100Base-T Module are the LEDs on
the front of the Switch 2000. Refer to “Slot and Port LED Behavior” on page
10. Also, refer to the installation guide shipped with the Switch 2000 for more
detailed troubleshooting information.
If you placed 100Base-T transceivers in a 100VG Module or 100VG transceivers
in a 100Base-T module, the following LEDs will flash slowly:
■ switch Fault LED
■ module Fault LED
■ Port LED
Be sure to install 100VG transceivers in the 100VG Module and 100Base-T
transceivers are inserted in the 100Base-T module.
Customer Support Services
Hewlett-Packard offers support 24 hours a day, seven days a week through
the use of automated electronic services including:
■ Hewlett-Packard BBS and World Wide Web
■ Hewlett-Packard FTP Library Service on the Internet
■ CompuServe
■ HP Network Phone-In Support (NPS)
■ HP FIRST FAX Retrieval Service
These services are described on the card at the front of this manual.