HP StorageWorks All-in-One Storage System release notes (5697-7584, September 2008)

All-in-One Storage Manager
Workaround
Change the privileges as follows:
1. Navigate to the System Volume Information folder in the restored data.
2. Right-click the folder and select Properties.
3. On the Security tab, add the Administrators group and select Full Control
for its permissions.
The folder can now be deleted by an administrator. Repeat this process for any
other folders that are inaccessible by administrators.
Issue:
Exchange Server 2007 logs an error (Event ID 9782 ) in event log when a snapshot is taken
from All-in-One Storage Manager.
Description
When a snaps
hot of an Exchange 2007 storage group is taken by All-in-One
Storage Man
ager, the snapshot succeeds but Exchange logs an error in the
applicati
on event log on the Exchange server. This error is expected, and occurs
because Al
l-in-One Storage Manager intentionally does not m ark the VSS snapshot
as successful. When a VSS snapshot is reported as successful, Exchange truncates
its log fil
es for the storage group. This may not be desirable in the case of a
snapsho
t which does not typically provide the same data protection as a b ackup
done usi
ng a backup application such as the integrated Data Protector Express.
Workaround
The error m ay be ignored. The successful snapshot will appear in the list of
snapshots in the Data Protection tab of All-in-One Storage Manag er.
Issue:
Backup and/or Restore operations in ASM may fail if there is more than one File Volume
configured on an iSCSI-Based LUN.
Description
The Backup and/or Restore operations in ASM may fail if there is more than one
File Volume (p artition) configured on an iSCSI-Based LUN (disk).
Worka
round
Do not per form backup or restore operations in ASM on storage where more than
one File Volume is hosted on a single iSCSI LUN. ASM never provisions more than
one vo
lume on iSCSI LUNs, and this situation will not be encountered for storage
provi
sioned by ASM.
Issue:
Migrating storage using All-in-One Storage Manager may cause an error during volume creation
Description
When migrating storage using the All-in-One Storage Manager, the Create Volume
task may fail in the following wizards:
• Host an Exchange Storage Group Wizard
• Create a Share Folder Wizard
• Host a SQL Server Database Wizard
• Host a User-Defined Application Wizard
This is due to an error in Microsoft Virtual Disk Service (VDS).
Workaround
Restart the specific wizard to launch the task again.
In some cases, the Create Volume task will fail after storage has already been
provisioned and an iSCSI LUN has been cre ated on the AiO. If this occurs, running
the wizard a gain will result in a n oth er iSCSI LUN (vhd file) being created on the
AiO and the initial iSCSI LUN will take up extra space without being utilized. For
information about how to properly delete the unused iSCSI LUN, see the AiO white
paper Reclaiming storage on the HP StorageWorks All-in-One Storage System at
h
ttp://h7 1028.www7.hp.com/ERC/downloads/4AA1-1026ENW.pdf.
Issue:
HP All-in-One Storage Manager Agent fails to install
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