HP IO Accelerator Driver and Management Software Version 2.3.10 Release Notes

Errata 16
a.
Open Device Manger.
b. Navigate to the Services menu.
c. Select Stop on these running services.
4. Reboot the system.
5. After the system has rebooted, navigate to the installation directory of the driver and remove any files
that were left over from the previous installation (at a minimum, any leftover .dll files). If you receive an
access denied error when attempting to remove these files, be sure you have Administrator
privileges.
6. Remove the fio.dll file from the Windows\System32 directory.
NOTE: If the fio.dll file does not exist in this directory, proceed to step 7.
7. Run the new installer. If you still encounter errors, contact HP Customer Support
(http://www.hp.com/go/assistance).
VMware ESX-specific issues
The following issues apply only to systems running ESX operating systems.
Using VMDirectPathIO with multiple-device products
Some products contain multiple IO Accelerator devices on one PCI adapter, such as the IO Accelerator Duo
device. The IO Accelerator VSL does not support splitting the two IO Accelerator devices between two
functions or virtual machines. The following scenarios are supported:
• Both IO Accelerator devices are used as a VMFS datastore in ESX or ESXi.
• Both IO Accelerator devices are passed through (using VMDirectPathIO) to the same virtual machine.
ESXi 5.0 injected installer allows installation on an IO Accelerator
device
Do not install the host OS on an IO Accelerator device. IO Accelerator devices are not designed to be
bootable. The ESXi injected installer permits you to install the OS on an IO Accelerator device, but the
installation will fail on reboot.
IO Accelerator devices are only labeled as a VMware Block Device in the installer screen. Make sure to
select a bootable device during the installation.
The IO Accelerator driver cannot be installed as part of an ESXi
4.1 installation
The IO Accelerator driver must be installed on an existing ESXi host system.
HP IO Accelerator Management Tool-specific issues
The following issues apply specifically to the HP IO Accelerator Management Tool.