HP BladeSystem c3000 Enclosure Setup and Installation Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2007, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents Planning the installation ................................................................................................................. 5 Pallet contents ........................................................................................................................................... 5 Platinum features ............................................................................................................................. 6 Rack requirements .......................................
Cabling the network to the enclosure ............................................................................................... 55 Installing a PDU ...................................................................................................................................... 56 Powering up the enclosure ........................................................................................................................ 56 Using the HP BladeSystem Insight Display .............................
Planning the installation Pallet contents Item Name Description 1 HP BladeSystem c3000 Enclosure The HP BladeSystem tower enclosure 2 Device bay blank A mandatory insert installed in any unused device bay 3 Power supply blank A mandatory insert installed in any unused power supply bay 4 Power supply (quantity as ordered) The power supply for the enclosure 5 Half-height device (quantity as ordered) A half-height server or storage blade 6 Full-height device (quantity as ordered) A full-he
Item Name Description 10 Enclosure/Onboard Administrator link module The module used to provide enclosure-link connectivity and Onboard Administrator/iLO/interconnect management access 11 Module blank A mandatory cover installed in the reserved module bay 12 HP BladeSystem Insight Display A display that provides information about the health and operation of the enclosure 13 Interconnect module (quantity and type as ordered) Any of several components such as pass-thrus or switches that enable c
NOTE: The system is optimized for 10000G2 Series racks. • Telco racks • Third-party rack cabinets that meet the following requirements: o Width—48.3 cm (19 in) o Depth—88.9 cm (35 in) maximum clearance between front and rear RETMA rails; 62.7 cm (24.7 in) minimum clearance for round-hole racks and 63.5 cm (25 in) minimum clearance for square-hole racks o Clearance—7.6 cm (3 in) minimum clearance between rear RETMA rails and rear rack door to accommodate system cabling o Clearance—4.5 cm (1.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters. • Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides. WARNING: The enclosure is very heavy.
WARNING: A risk of electric shock from high leakage current exists. Before connecting the AC supply to the power enclosures, be sure that the electrical outlets are properly grounded (earthed).
• Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the rear of another rack or row of racks. HP BladeSystem servers draw cool air in through the front and expel warm air through the rear of the enclosure. Therefore, the front of the rack enclosure must be adequately ventilated to enable ambient room air to enter the enclosure, and the rear of the enclosure must be adequately ventilated to enable the warm air to escape from the enclosure.
In Canada, you must install the equipment in accordance with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the equipment in accordance with any regional or national electrical wiring codes, such as the International Electrotechnical Commission (IEC) Code 364, parts 1 through 7.
Identifying components and LEDs Enclosure front components Item Description 1 Device bays ("Device bay numbering" on page 12) 2 CD/DVD-ROM drive 3 Onboard Administrator tray containing Onboard Administrator 2 4 Insight Display 5 Onboard Administrator tray containing Onboard Administrator 1 or an Onboard Administrator blank Device bay numbering Each enclosure requires interconnects to provide network access for data transfer. Interconnects reside in bays located on the rear of the enclosure.
Full-height device bay numbering Half-height device bay numbering Identifying components and LEDs 13
HP BladeSystem Insight Display components Item Description Function 1 Insight Display screen Displays Main Menu error messages and instructions 2 Left arrow button Moves the menu or navigation bar selection left one position 3 Right arrow button Moves the menu or navigation bar selection right one position 4 OK button Accepts the highlighted selection and navigates to the selected menu 5 Down arrow button Moves the menu selection down one position 6 Up arrow button Moves the menu select
Item Description Status 1 Serial connector Serial RS232 DB-9 connector with PC standard pinout 2 UID LED Blue = UID on Dark = UID off 3 Active Onboard An LED that indicates which Onboard Administrator LED Administrator is active 4 Health LED Green = OK Red = Critical error 5 USB A USB 2.
Fan bay numbering Fan LEDs LED color Fan status Solid green The fan is working. Solid amber The fan has failed. Flashing amber See the Insight Display screen.
Power supply bay numbering Power supply LED Power LED Status Off No AC power to power supply units Green AC is present. Standby output is on, output is disabled. Green AC is present. Standby output is on, power supply DC output is on and OK.
Interconnect bay numbering To support network connections for specific signals, install the interconnect module in the appropriate bay.
Installing components Installation overview To setup and install the enclosure: 1. Disassemble the enclosure. 2. For a rack-free installation (on page 22), set up the enclosure on an appropriate surface, then reassemble the enclosure. 3. For a rack installation, install the enclosure in the rack ("Installing the enclosure in a rack" on page 24), then reassemble the enclosure. 4. Install the enclosure components ("Component installation" on page 26) into the enclosure. 5.
1. With the enclosure still on the pallet, remove all components from the front and rear of the enclosure. 2. Remove the front cage: a. Loosen the four thumbscrews inside the front cage assembly and open the hinges completely.
b. Use the handles on the top of the enclosure to extend the front cage until it hits the safety stops. c. Grasp the handholds on the sides of the enclosure. The release levers are located inside the handholds. d. Disengage the release levers on both sides of the front cage. WARNING: When removing and lifting the front cage, always grasp the handholds as far forward as possible.
e. Use the handholds to extend and remove the front cage from the enclosure. Rack-free installation To set up the enclosure in a rack-free environment: 1. Select the location for the enclosure. For more information, see "Rack-free environment requirements (on page 7)." WARNING: To reduce the risk of personal injury or damage to the equipment in a rack-free environment: • Never stack the enclosure on top of another enclosure. • Never place equipment on top of the enclosure.
3. Install the enclosure into the rack ("Installing the enclosure in a rack" on page 24). Measuring with the rack template The rack template ships with the rack rail kit and provides detailed instructions on where to position the enclosure rack rails and where to install the four cage or clip nuts. Each enclosure kit includes the rack rails recommended for that enclosure. NOTE: Four cage nuts and four clip nuts are included with the enclosure. Cage nuts should be used in racks with square holes.
3. Slide the front end of the rail to the rack front column. When fully seated, the rack rail will lock into place. 4. Repeat the procedure for the right rack rail. Installing the enclosure in a rack WARNING: Always use at least two people to lift an enclosure into the rack. If the enclosure is being loaded into the rack above chest level, a third person must assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure. 1.
3. Tighten the thumbscrews to secure the enclosure to the rack. 4. Repeat the procedure for the remaining enclosures. NOTE: You can install up to seven 6U enclosures in a 42U rack. If you are installing more than one enclosure, install the first enclosure in the bottom of the rack, and then install additional enclosures by moving up the rack to the next available opening. Plan rack installations carefully because it is difficult to change the location of components after they are installed.
Component installation The following sections contain installation instructions for the individual enclosure components. All components must be installed and cabled before you power up the enclosure. There is no specific installation order requirement for the enclosure components. Installing a power supply 1. Slide the power supply into the power supply bay until the device locks into place. Repeat this step for each required power supply.
2. Install power supply blanks in any unused power supply bay. Populating power supply bays For AC redundant (N+N power supplies) configurations, an even number of power supplies is required. For this configuration, where N is the number of power supplies being used, populate the power supply bays as shown.
4. Remove the connector covers. 5. Prepare the blade for installation.
6. Install the blade in the empty bay. NOTE: If you plan to install four HP Active Cool Fans, you can install up to two full-height blades. Populate device bay 1 first, then populate device bay 2. If you plan to install six HP Active Cool Fans, blades can be installed in any configuration. For more information, see "Installing fans (on page 37)" and "Full-height device bay numbering (on page 13).
2.
3. For the half-height divider, push the divider toward the back of the enclosure until the divider stops. Slide the divider to the left to disengage the tabs from the divider wall, and then rotate the divider clockwise. For the mini divider, push the divider toward the back of the enclosure until the divider drops out of the chassis.
4. Remove the device bay divider from the enclosure. Creating a full-height device bay blank 1. 2. Obtain the coupler plate: o If you are using a device bay blank that came with the enclosure, the coupler plate can be found with the contents of the full-height device shipping box. o If you are using a device bay blank that you purchased as an option, remove the coupler plate from inside the blank.
3. Fit the slots on the bottom of the second blank on to the tabs on the coupler plate, and then slide the second blank forward until it snaps in place. 4. Install the full-height blank into the device bay. Installing a half-height blade 1. Remove the blank. 2. Install the device bay shelf, if applicable.
3. Install the blade in the empty bay. NOTE: If you plan to install four HP Active Cool 100 Fans, you can install up to four half-height blades. Populate the device bays in the following order: 1, 2, 5, 6. If you plan to install six HP Active Cool 100 Fans, blades can be installed in any configuration. For more information, see "Installing fans (on page 37)" and "Half-height device bay numbering (on page 13).
1. Remove the full-height blade, storage blade, or device bay blank. 2. Install the divider or proceed to step 3 to install the half-height divider. a. Align the three tabs on the top edge of the divider with the openings in the enclosure, and then slide the divider straight back. b. Push the divider up, and then pull it forward until it stops.
c. 3. Slide up the divider locking tab to lock it. Install the half-height divider. a. Slide the divider locking tab down: b. Align the three tabs on the bottom edge of the divider with the openings in the enclosure, and rotate the divider counter-clockwise. CAUTION: Be sure that all five tabs (three on the bottom edge of the divider and two on the top edge of the divider) are fully inserted before sliding the divider forward to complete the installation.
c. Pull the half-height divider forward until it stops and slide the half-height divider locking tab up to lock it. Installing fans NOTE: The HP BladeSystem c3000 Enclosure ships with four HP Active Cool 100 fans and supports up to six fans. Install fans based on the number of storage or server blades installed: • For one to four half-height storage or server blades or one to two full-height storage or server blades, install four fans in bays 2, 4, 5, and 6.
1. Turn the handle counterclockwise to the unlock position, and pull the fan or fan blank from the enclosure. 2. Slide the fan into the enclosure until it locks in place. NOTE: When installing a fan in the top row of fan bays, orient the fan so that the LED is in the lower right corner. When installing a fan in the bottom row of fan bays, orient the fan so the LED is in the upper left corner.
To remove a fan, turn the handle counterclockwise to the unlock position, and pull the fan out of the enclosure. Installing a KVM module You can use the optional HP BladeSystem c3000 KVM Module to connect the enclosure to a USB keyboard, video monitor, and USB mouse (KVM). You can also connect the KVM module to the HP Server Console Switch or HP IP Console Switch using the HP USB Interface Adapter. To use the KVM module, you must have HP BladeSystem Onboard Administrator version 2.10 or later installed.
2. Slide the c3000 KVM module into the bay. When fully inserted, the device locks into place. Attaching components to HP BladeSystem c3000 KVM module For local access to the enclosure: 1. Connect a monitor to the video connector on the c3000 KVM module. 2. Connect a USB keyboard and mouse to the USB connectors on the c3000 KVM module. The USB connectors are interchangeable. To connect the c3000 KVM module to an HP Server Console Switch or an HP IP Console Switch: 1.
2. Connect the CAT5 end of the KVM interface adapter to an optional HP Console Switch. Removing the HP BladeSystem c3000 KVM module 1. Disconnect all cables from the c3000 KVM module. 2. Press the tab, and then pull the c3000 KVM module from the enclosure.
3. Install a blank in an unused KVM module bay. When fully inserted, the device locks into place. Installing interconnect modules There are four single-wide interconnect bays in the enclosure. Interconnect bay 1 is reserved for a gigabit Ethernet switch or pass-through. Installation into the remaining interconnect bays depends on the type and location of the mezzanine card installed in the server blade.
3. Install the interconnect module in the enclosure. Mapping to interconnect ports Several port types are referenced in the following tables. • Examples of 1x ports are 1-Gb Ethernet (1 GbE) switch modules and Fibre Channel interconnect modules. • An example of a 2x port is a Serial Attached SCSI (SAS) interconnect module. (Reserved for future use.) • Examples of 4x ports are 10-Gb Ethernet (10 GbE) interconnect modules.
Mapping half-height blades The following table lists the available configurations for half-height devices installed in device bay N (1–8) Connection Port number Connects to interconnect bay/port Comments Embedded NIC NIC 1 NIC 2 1/Port N 1/Port N+8 One single-wide Ethernet interconnect module 2/Port N 2/Port N+8 • Mezzanine slot 1—1x or 1x/2x port 1 2x cards (4x cards are not 1x/2x port 2 supported in this slot) • • One single-wide interconnect module Only two ports will be connected.
Connection Port number Connects to interconnect bay/port Comments Mezzanine slot 2—1x or 2x cards 1x/2x port 1x/2x port 1x/2x port 1x/2x port 4x port 1 4x port 2 3/Port N 4 Port N 3/Port N+8 4/Port N+8 3/Port N 3/Port N+8 One or two single-wide interconnect modules Mezzanine slot 2—4x cards 1 2 3 4 One double-wide interconnect module Mapping full-height blades The following table lists the available configurations for full-height devices installed in device bay N (1–4) Installing components 45
Connection Port number NIC 1 NIC 2 NIC 3 NIC 4 1x/2x port Mezzanine slot 1—1x or 2x cards (4x cards are not 1x/2x port 1x/2x port supported in this slot) 1x/2x port 1x/2x port Mezzanine slot 2—1x or 1x/2x port 2x cards 1x/2x port 1x/2x port 4x port 1 Mezzanine slot 2—4x 4x port 2 cards Embedded NIC Mezzanine slot 3—1x or 2x cards Mezzanine slot 3—4x cards 1x/2x port 1x/2x port 1x/2x port 1x/2x port 4x port 1 4x port 2 1 2 3 4 1 2 3 4 1 2 3 4 Connect to interconnect bay/port Comments 1/Port 1/Port
Mapping BL2x220c blades To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals.
Connection Port number Mezzanine slot 1—1x, Server A: Mezz port 1 Server A: Mezz port 2 2x, or 4x cards Server B: Mezz port 1 Server B: Mezz port 2 Connects to interconnect Comments bay/port 3/Port 4/Port 3/Port 4/Port N N N+8 N+8 • • • Two single-wide modules or one double-wide interconnect module Only two ports will be connected. Four port cards will only connect the first two ports.
Interconnect bay crosslinks Interconnect bay crosslinks are wired between adjacent interconnect bay pairs. You can enable these signals to provide module-to-module connections. Onboard Administrator disables the interconnect bay crosslinks in instances where the crosslinks cannot be used, such as when two different modules reside in adjacent horizontal interconnect bays. Removing interconnect bay dividers The enclosure ships with interconnect bay dividers installed.
To reinstall an interconnect bay divider, align the interconnect bay divider with the rail, and slide the divider into the enclosure until it locks into place. Installing the enclosure/Onboard Administrator link module 1. Slide the enclosure/Onboard Administrator link module into the bay until the device locks into place.
• USB diskette drive Numerous configurations are possible. This section offers two possible configurations. Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub. CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release buttons on the sides of the connector. Failure to do so can result in damage to the equipment. 1. Connect the SUV cable to the blade. 2.
o USB CD/DVD-ROM drive o USB keyboard o USB mouse o USB diskette drive NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the blade. The USB hub provides additional connections. NOTE: The Onboard Administrator with version 2.0 or greater firmware supports attaching a CD or DVD to any or all iLOs using the optional enclosure DVD drive or an external HP DVD drive for operating system installation or software updates.
Cabling and powering up the enclosure Cabling the enclosure After all system hardware is installed, cable the components. See the HP ProLiant BladeSystem c-Class Site Planning Guide on the Documentation CD or the HP website (http://www.hp.com) for additional cabling and site planning requirements.
Item Connector Description 2 Enclosure link-up Connects to the enclosure link-down port on the enclosure above it with a CAT5 patch port and service cable. On a stand-alone enclosure or the top enclosure in a series of linked port enclosures, the top enclosure link-up port can function as a service port. 3 OA1/iLO Onboard Administrator 1000BaseT or 100BaseT RJ45 Ethernet connection for the HP c3000 Dual Onboard Administrator module. Use a CAT5 patch cable to connect to the management network.
To link the enclosures, use a standard Category 5 (CAT5) patch cable to connect the enclosure link-down port on the first enclosure to the enclosure link-up port on the second enclosure. Cabling a PC to the enclosure service port A PC can be temporarily connected to the enclosure to access the Onboard Administrator modules, iLO, and interconnect modules with Ethernet management ability.
Installing a PDU The PDU can be installed in either a 1U or a 0U configuration. See the installation instructions that came with the PDU for specific details on installing the PDU into the rack. NOTE: Total VA load of the attached enclosures should not exceed the VA capacity of the PDU. Do not exceed the rated current on circuit breakers. To connect power to the PDU: 1. Connect the power cables to the power supplies. 2. Connect the AC power cables to the installed PDU. 3.
Using the HP BladeSystem Insight Display Insight Display overview The Insight Display enables the rack technician to configure the enclosure initially. It also provides information about the health and operation of the enclosure. See the HP BladeSystem Onboard Administrator User Guide for additional information. The Insight Display background color varies with the condition of the enclosure health: • Blue—The Insight Display background illuminates blue when the enclosure UID is active.
The Enclosure Settings screen (on page 66) is the first screen to appear. 1. Review each setting on the Enclosure Settings screen (on page 66) for accuracy. 2. To change any value, move the cursor to the menu option to be edited and press the OK button. 3. Change the setting to the appropriate value, move the cursor to Accept, and press OK to return to the Enclosure Settings menu. Repeat this step until all options on the Enclosure Settings menu are accurate.
CAUTION: When calculating the Power Limit Watts AC value, derate the circuit to 80% of the maximum to prevent tripping the circuit breaker (United States only). CAUTION: If your facility cannot support the calculated peak Watts AC, set the Power Watts AC value to match the capability of your facility. Dynamic Power—The default setting is Enabled. The following selections are valid: o Enabled—Some power supplies can be placed on standby to automatically increase overall enclosure power subsystem efficiency.
Select the Help button to view the various DVD Connect icons and their meanings. If the Insight Display PIN# is set, the DVD Drive menu is LCD PIN protected. You must enter the correct PIN at the LCD to view or change the Enclosure DVD settings. To connect any blade to a CD, DVD, or ISO file, navigate to either an individual server DVD icon or the All Blades button and press OK.
o 5. Connect and Reboot—Connect the selected media to the selected servers and reboots selected servers. Navigate to the Accept All button at the bottom of the Enclosure Settings screen, and press OK to accept all the settings and continue. If the Onboard Administrator module detects other enclosures, the message "Linked enclosures detected" appears. 6.
The installation wizard displays the Check: Installation and Cables screen. 8. Verify all components are installed and connected. 9. Select Continue, and press OK to begin checking for configuration and installation errors. When Continue is selected, the enclosure UID automatically powers off.
12. Enter the user name and password from the tag supplied with the Onboard Administrator module to access the remote Onboard Administrator web interface and complete the Onboard Administrator first time installation wizard. Accessing the HP BladeSystem Insight Display 1. To access the Insight Display, push on the exposed end. IMPORTANT: The length of HP ProLiant Gen8 server blades is longer than previous generations, and these server blades protrude slightly from the edge of the enclosure.
3. Rotate the Insight Display 90 degrees to view the display. Navigating the Insight Display Navigate through the menus and selections by using the arrow buttons on the Insight Display panel. Use the arrow buttons to move the selection box to a menu item, and then press OK to go to selected screen.
• Chat Mode ("Chat Mode screen" on page 70) • USB Menu ("USB Menu screen" on page 71)—This option is available on Onboard Administrator version 2.30 and later. • KVM Menu ("KVM Menu screen" on page 72)—This option is available if the enclosure supports KVM. TIP: Within any menu option, navigate the cursor to What is This, and press the OK button to view additional information about each setting, option, or alert.
If there is a configuration error between the blade and the interconnect module, the error will be highlighted in yellow. Select View Alert and press the OK button to display the errors. Select Details to view the details of the error.
Navigate the cursor to a setting or to the ?, and press OK to change the setting or get help on that setting.
Blade or Port Info screen The Blade or Port Info screen displays information about a specific blade. On the first screen, select the blade number, then press the OK button. Select Blade Info or Port Info, and press the OK button. To view information about the blade, select Blade Info and press the OK button. To view the ports used by a specific blade, select Port Info and press the OK button.
On the full-height blade shown below, there are two embedded NICs. The other interconnect bays are empty. The two embedded NICs are connected to particular port numbers on the interconnect modules. Turn Enclosure UID On/Off screen The main menu option displays "Turn Enclosure UID Off" when the enclosure UID is active, and displays "Turn Enclosure UID on" when the enclosure UID is off.
Selecting Turn Enclosure UID Off from the main menu turns off the rear enclosure UID LED and changes the color of the Insight Display screen to the current condition ("Insight Display overview" on page 57). View User Note screen The View User Note screen displays six lines of text, each containing a maximum of 16 characters. Use this screen to display helpful information such as contact phone numbers or other important information.
The Chat Mode screen has top priority in the Insight Display and will remain on the screen until Send is selected. The technician can leave this chat screen temporarily and use the other Insight Display screens, then return to the Chat Mode screen from the Main Menu to send a response. After the response, the Chat Mode screen is cleared. Both the A and ? responses are then displayed to the remote Administrator on the web interface for LCD Chat. USB Menu screen Onboard Administrator firmware version 2.
The following selections are available on the USB Menu: • Update OA Firmware—Select this option to upgrade the firmware. The USB key must contain an Onboard Administrator firmware image with a BIN file extension. • Restore Configuration—Select this option to upload an enclosure configuration file with .CFG extension. The Restore OA Configuration menu lists all the files on the attached USB key with .CFG file extensions.
o From a USB keyboard connected to the KVM module, press PrtSc or SysReq on the USB keyboard. o If the KVM module is connected to an HP rack KVM switch using a VGA or USB adapter, press PrtSc to activate the HP rack KVM selection menu. 2. Select the HP rack KVM port connected to the enclosure and press Enter to select that Enclosure KVM Menu. If the screen is blank, touch any key on the keyboard to activate the KVM Menu and deactivate the enclosure Insight Display. 3.
• Server Console—Select a server console by selecting the server name. The selected server console is full screen graphics or text based on the current environment on that server. All KVM keyboard keystrokes except PrtSc are sent to the server, along with the KVM mouse. Press PrtSc to exit the server console and return to the KVM Menu. • Server Power—Select this power icon for a server to change the server power state.
• OA CLI—Select the OA CLI button to launch the OA CLI. Log in to the Onboard Administrator using the KVM keyboard. This launches a full screen text console to the active OA CLI. Press PrtSc to exit the OA CLI console and return to the KVM Menu. • Help—Select Help to view the KVM help information.
Troubleshooting Troubleshooting resources The HP BladeSystem c-Class Enclosure Troubleshooting Guide provides procedures and solutions for troubleshooting HP BladeSystem c-Class enclosures. This guide explains how to use the Insight Display to troubleshoot enclosures, and it includes a flowchart to help you navigate the troubleshooting process. To view the guide, see the HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en).
131.5 kg 290 lb This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.
CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only. Insight Display errors The enclosure installation is successful when all errors are corrected. The errors in the following sections are specific to installation and initial configuration of the enclosure. To clear errors that occur after initial powerup and configuration, see the HP BladeSystem Onboard Administrator User Guide for information.
Location errors Location (installation) errors occur when the component is not installed in the appropriate bay. Location errors can occur on blades, storage blades, power supplies, and fans. To correct a location error: 1. Use the arrow buttons to navigate to Fix This, and press OK. 2. Review and complete the corrective action suggested by the Insight Display. Remove the indicated component, and install it into the correct bay. The Insight Display will indicate the correct bay number.
Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair).
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar.
sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Support and other resources 86
Support and other resources 87
Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Acronyms and abbreviations CSA Canadian Standards Association CSR Customer Self Repair ESD electrostatic discharge IEC International Electrotechnical Commission iLO Integrated Lights-Out PDU power distribution unit RETMA Radio Electronics Television Manufacturers Association (rack spacing) TMRA recommended ambient operating temperature UID unit identification UPS uninterruptible power system USB universal serial bus Acronyms and abbreviations 90
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Index A accessing a server blade with local KVM 51 accessing HP BladeSystem Insight Display 63 accessing local media devices 51 airflow requirements 9 alerts 57, 65, 78, 79 authorized reseller 80 B battery replacement notice 88 bay numbering, fan 16 bay numbering, full-height device 13 bay numbering, half-height device 13 bay numbering, interconnect 18 bay numbering, power supply 17 bay to bay crosslinks 48 BL2x220c blades, mapping 47 Blade and Port Info screen 64, 68 BSMI notice 88 C cable configuration
G J grounding methods 89 grounding requirements 10 Japanese notice 88 H half-height device bay numbering 13 half-height server blade, installing 33 half-height server blades, mapping 44 Health Summary icon 64, 65 Health Summary screen 64, 65 HP BladeSystem Insight Display components 14 HP BladeSystem Insight Display errors 78, 79 HP BladeSystem Insight Display screen 14, 57, 64 HP BladeSystem Insight Display, accessing 63 HP BladeSystem Insight Display, navigating 14, 64 HP BladeSystem Insight Display,
phone numbers 80 populating power supply bays 27 port types 43 power configurations 26 power cord 77 power distribution unit (PDU) 10, 56 power errors 78 power requirements 10, 26 power supplies 26 power supply bay numbering 17 power supply bays, populating 27 power supply LEDs 17 powering up the enclosure 53, 56 preparation procedures 5 problem diagnosis 76 R rack installation 22, 24 rack options 7 rack requirements 6 rack stability 77 rack template 23 rack warnings 77 rack-free environment requirements 7
