Hewlett-Packard cc2300 Carrier Grade Server Product Guide Document Release Date: March 2003
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Contents Hewlett-Packard ....................................................................................................i cc2300 Carrier Grade Server Product Guide ......................................................i Part I: User’s Guide ............................................................................................ 9 1 Chassis Description..................................................................................... 13 Physical Specifications......................................
When to Run the FRU/SDR Load Utility....................................................................... 54 What You Need to Do .................................................................................................. 55 How You Use the FRU/SDR Load Utility...................................................................... 55 Using the Adaptec SCSI Utility.............................................................................................. 59 Running the SCSI Utility.................
Initial System Startup ............................................................................................................ 99 Initial System Startup Checklist.................................................................................... 99 Running New Application Software..................................................................................... 100 Running New Application Software Checklist ............................................................
Figures Figure 1. cc2300 Carrier Grade Server Chassis........................................................................13 Figure 2. Front Panel Control Locations ....................................................................................16 Figure 3. DC Input Back Panel (AC Input Power Supply Shown Below) ...................................18 Figure 4. Server Board Connector and Component Locations ..................................................19 Figure 5. 3.
Figure 33. Serial Port .................................................................................................................96 Figure 34. Jumper Locations (J1E1 and J6A2)..........................................................................97 Figure 35. J6A2 Jumper Block for DCD Signal ..........................................................................98 Figure 36. J6A2 Jumper Block for DSR Signal (Default) ...........................................................
Tables Table 1. Physical Specifications ..................................................................................13 Table 2. Environmental Specifications ........................................................................14 Table 3. Front Panel Features.....................................................................................17 Table 4. Back Panel Features .....................................................................................18 Table 5.
Part I: User’s Guide 1 Chassis Description 2 Regulatory Specifications and Disclaimers 3 Configuration Software and Utilities Detailed server management tool information and supported operating system information is contained in the Intel Server Control Installation (ISC) Guide For the cc2300 & cc3300 Carrier Grade Server. ISC is a server management tool that provides real time monitoring and alerting for server hardware, emergency remote management and remote server setup.
Overcurrent protection: The server is designed for an AC line voltage source with up to 20 amperes of overcurrent protection per cord feed. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes of protection, you must provide supplemental protection for the server. The overall current rating of a configured server is less than 4 amperes.
3. Connector, server end: The connectors that plug into the AC receptacle on the server must be an IEC 320, sheet C13, type female connector. 4. Cord length and flexibility: Cords must be less than 4.5 meters (14.76 feet) long. CAUTION Temperature: The temperature, at which the server operates when installed in an equipment rack, must be maintained between 5 °C (41 °F) and 40 °C (104 °F). Extreme fluctuations in temperature can cause a variety of problems in your server.
1 Chassis Description The cc2300 Carrier Grade Server is a rack-mounted server that supports one to two Intel® Pentium® III processors and up to 6 Gbytes of SDRAM memory. The server supports high availability features such as AC and DC power supply modules and scalable architecture to support symmetric multiprocessing (SMP). Physical Specifications Table 1 lists the server’s physical specifications while Figure 1 presents a view of the cc2300 Carrier Grade Server chassis. Table 1.
Environmental Specifications The cc2300 Carrier Grade Server meets environmental specifications as indicated in Table 2. All testing was performed per procedures defined in Bellcore GR-63-CORE NEBS Physical Protection, Bellcore GR-3580 NEBS Criteria Levels, Bellcore GR-1089-CORE EMC and Electrical Safety – Generic Criteria for Network Telecommunications Equipment. Table 2.
KVA rating 0.16 KVA Heat dissipation 160 Watts BTU’s per hour 550 BTU/hr Kcal per hour 38 Cal/sec Nominal rated voltages 100 – 124 V Maximum operating voltage 264 V Minimum operating voltage 87 V Rated (marked) line current(s) 3.
Chassis Feature Locations Front Panel Figure 2 shows the front panel view of the system. The front panel contains system control switches, alarm indicators and relays, and status indicators. You will find the front panel’s controls summarized in Table 3.
Table 3. Item Front Panel Features Feature Description Front Panel Switches A NMI switch A momentary switch used to instruct the processor to copy system memory to the hard drive. Pressing the recessed button with a paper clip or pin puts the server in a halt state for diagnostic purposes and allows you to issue a non•maskable interrupt. After issuing the interrupt, a memory dump can be performed to determine the cause of the problem. B Power switch Toggles the system power.
Back Panel Figure 3 shows the back panel view of the system. Figure 3. DC Input Back Panel (AC Input Power Supply Shown Below) You will find the back panel’s feature summary in Table 4. Table 4. Item 18 Back Panel Features Description A USB port 1 B One low profile, half-length 64-bit, 66 MHz PCI add-in board slot (3.
Server Board Connector and Component Locations Figure 4 shows the location of the server board’s connectors and other components.
Processor The server board accommodates one or two Intel Pentium III processors up to 1.26 GHz with 512k cache. Memory The system board contains six 168-pin DIMM slots each supporting 72-bit ECC (64-bit main memory plus ECC) registered SDRAM DIMMs (PC-133 compatible). You may install a minimum of 256 MB (128 MB x 2) and as much as 6 GB. NOTE DIMMs supplied have been tested for compatibility with the HP cc2300 Carrier Grade Server.
SCSI Controller The server board includes an embedded Adaptec† AIC-7899W SCSI controller providing dual Ultra160 Low Voltage Differential (LVD) SCSI channels. The SCSI bus is terminated on the server board with active terminators that cannot be disabled. The onboard device must always be at one end of the bus. The device at the other end of the cable is terminated with the active terminator on the SCSI cable installed in the system.
Network Teaming Features NOTE Using both on-board NICs in a team does not allow the use of NIC 1 for server management access. To support both network teaming features and server management features, a third NIC must be added and teamed to NIC 2. The network controller provides several options for increasing throughput and fault tolerance when running Linux†: • • • Adapter Fault Tolerance (AFT) - provides automatic redundancy for your adapter. If the primary adapter fails, the secondary takes over.
Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. For example if you have a server with a Gigabit LAN as the primary adapter and a 10/100 Base TX LAN adapter as the secondary, you could configure the Gigabit LAN server adapter to be the preferred primary. In this scenario, if the Gigabit LAN server adapter fails, the 10/100 Base TX LAN will take over.
RJ45 Serial Port The rear RJ45 serial port is a fully functional COM port that supports any standard serial device and provides support for serial concentrators, which typically support RJ45 serial connectors. For server applications that use a serial concentrator to access the server management features of the baseboard, a standard 8-pin CAT-5 cable from the serial concentrator is plugged directly into the rear RJ45 serial port.
ACPI The server board supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 1.0 and PC97 specifications. An ACPI aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, the power supply will still be on and the processors will still be dissipating some power, so the power supply fans will still run. The SERVER BOARD supports sleep states s0, s1, s4, and s5: • s0: Normal running state.
Using Passwords You may set the user password, the supervisor password, or both passwords.
Summary of Software Security Features Table 6 lists the software security features and describes what protection each offers. In general, to enable or set the features listed here, you must run the SSU and go to the Security Subsystem Group, menu. The table also refers to other SSU menus and to the Setup utility. Table 6. Software Security Features Feature Description Secure mode How to enter secure mode: Setting and enabling passwords automatically places the system in secure mode.
Table 6. Software Security Features (continued) Feature Description Control access to the system other than SSU: set user password To control access to using the system, set a user password and enable it through Setup. To disable a password, change it to a blank entry or press CTRL-D in the Change Password menu of the User Password Option menu found in the Security Subsystem Group. To clear the password if you cannot access Setup, change the Clear Password jumper (see Chapter 5).
PCI I/O Riser Cards The server board includes one 3.3 V 64-bit at 66 MHz riser board with half-height bracket for PCI add-in cards (see Figure 5). Figure 6 shows the optional configuration; the 3.3 V riser board attached to a full-height bracket. Using both configurations allows both PCI busses to support 3.3 V PCI add-in cards. Figure 5. 3.3 Volt Riser Board with Half-height Bracket Figure 6. 3.
Figure 7 shows the 5 V riser board available as an option. The 5 V riser board contains voltage level translation circuitry converting the 5 V PCI add-in card’s 5 V signals to the server board’s 3.3 V signal levels. Figure 7. 5 Volt Riser Board with Full-height Bracket The 5 Volt riser board also supports 3.3 V 33 MHz 64-bit PCI add-in cards. The 5 V riser should only be installed in the full height PCI bus (P64-B) which is closest to the power supply. A 3.
Gigabit LAN Adapter over copper, full height A6921A opt 001 Universal Half length Full Height RJ45 Yes 1 Power Supplies The cc2300 server system may be configured with either an AC-or DC-input power subsystem. Power from the power subsystem is carried to internal system boards and peripheral devices via discrete cables. The non-hot-swap 250 Watts power supply module is capable of handling the worst-case power requirements for a fully configured cc2300 server system.
Introduction The DC version of the cc2300 Carrier Grade Server uses a -48 to -60 VDC input switching power subsystem, which provides up to 250 Watts with -48 to -60 VDC input and with current and remote sense regulation. Interface Requirements DC Input The DC power source may produce hazardous voltage levels exceeding -60 VDC and high energy levels above 240VA that may cause electric shock or burns. All DC input connections should be made only by a qualified service person only to prevent injury.
DC present / Only Standby Outputs On BLINK GREEN Power supply DC outputs ON and OK GREEN Power Supply in Alert Condition BLINK AMBER Power supply failure (OTP, OCP, OVP, UV) AMBER DC Input Voltage Specification The power supply will operate within all specified limits over the input voltage range outlined in Table 9. The power supply will power-off if the DC input is less than 34 VDC. Table 9.
AC Power Subsystem This section defines the AC-input switching power subsystem. OM12864 Figure 9. AC-Power Supply Subsystem Features • 250 W output capability in full AC input voltage range • “Power Good” indication LEDs • Predictive failure warning • Internal cooling fans with multi-speed capability • Remote sense of 3.
AC Input Voltage Specification The power supply will operate within all specified limits over the input voltage ranges outlined in Table 12. Harmonic distortion of up to 10% THD will not cause the power supply to go out of specified limits. Table 12. AC Input Rating MIN RATED MAX Max Input Current (250 W Version) Voltage (110) 90 Vrms 100-127 Vrms 140 Vrms 6.
Cc2300 Internal Disk Drive Product Numbers Product Number Disk Capacity Rotational speed Disk Replacement Part Number A6917A 18 GB 10,000 RPM A6917-69001 A6942A 18 GB 15,000 RPM A6942-69001 A6918A 36GB 10,000 RPM A6918-69001 A6943A 36 GB 15,000 RPM A6943-69001 Cooling Subsystem The cooling subsystem contains a fan module consisting of five 40 mm fans to cool the server board and other components.
Server Management Summary The server management system features a Board Management Controller (BMC), which autonomously monitors server status and provides the interface to server management control functions. This controller is responsible for controlling system power, resets, monitoring voltages, temperatures, fans, and communicating with secondary controllers on its Intelligent Platform Management Bus (IPMB).
2 Regulatory Specifications and Disclaimers Please refer to the cc2300 Carrier Grade Server Quick Start Guide for complete details.
3 Configuration Software and Utilities This chapter describes the Power-On Self-Test (POST) and server configuration utilities. The table below briefly describes the utilities. Table 14. Configuration Utilities Utility Description and brief procedure Page BIOS Setup You can move the CMOS jumper on the server board from the default setting (Protect CMOS memory) to the Clear setting; this will allow most server configurations to boot. Then run the SSU to configure the server.
NOTE If the BIOS setup option “POST Diagnostic Screen” is enabled (Default), you will not see the message “Press to enter SETUP”. This message is hidden by the Manufacturer’s Splash screen. To see the message, press the key while the splash screen is displayed. This will temporarily disable the splash screen allowing you to see the message.
The BIOS Setup program menu bar is shown below. Main Advanced Security Server Boot Exit Allocates resources for hardware components. Configures advanced features available through the chipset. Sets passwords and security features. Selects serial port, LAN, and event log features. Also permits service boot. Selects boot options and power supply controls. Saves or discards changes to set program options. Main Menu You can make the following selections on the Main Menu.
Processor Settings Submenu Feature Option Description Processor Type N/A This field is informational only. Processor POST Speed N/A This field is informational only. Processor Retest [Disabled] Enabled If enabled, BIOS will activate and retest all processors on the next system boot. Option automatically resets to Disabled on next system boot. Processor 1 CPUID N/A This field is informational only. Processor 1 L2 Cache N/A This field is informational only.
PCI Configuration Submenu Feature Option Description USB Function Enters submenu. Onboard NIC 1 Enters submenu. Onboard NIC 2 Enters submenu. Onboard SCSI Enters submenu. Onboard Video Enters submenu. PCI Slot 1B ROM [Disabled] Enabled Full-Height PCI Riser Slot. Select whether or not to load the Device’s Option ROM. If the BIOS is reporting POST error 146, use this option to disable option ROMs that are not required to boot the system.
Onboard Video Function Submenu Feature Option Description Onboard SCSI [Enabled] Disable Allows disabling onboard Video port Security Menu You can make the following selections on the Security Menu itself. Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case-sensitive.
Server Menu (continued) Feature Option Description Temperature Sensor [Disabled] Enabled If enabled, the system will not boot if the ambient temperature is outside the range specified in the SDR. POST Error Pause [Enabled] Disabled If enabled, the system will wait for user intervention on critical POST errors. If disabled, the system will boot with no intervention, if possible. Platform Event Filtering [Enabled] Disabled Enable/Disable trigger for system sensor events inside the BMC.
Event Log Configuration Submenu Feature Option Description Clear All Event Logs [No] Yes Allows user to clear all event logs. Setting to Yes will clear the DMI event log after system boot. Event Logging Disabled [Enabled] Allows user to log DMI events. Critical Event Logging Disabled [Enabled] Allows user to enable critical error event logging. Critical errors are fatal to system operation. They include PERR, SERR, ECC memory errors, and NMI.
Boot Device Priority Submenu (continued) Boot Priority Device Option Description 4 Boot Device Removable Device Hard Drive ATAPI CDROM [Intel (R) Boot Agent Ve] Intel (R) Boot Agent Ve Disabled Attempts to boot from a network connection. Requires the presence of a PXE server. 5th Boot Device Removable Device Hard Drive ATAPI CDROM Intel (R) Boot Agent Ve [Intel (R) Boot Agent Ve] Disabled Attempts to boot from a network connection. Requires the presence of a PXE server.
Upgrading the BIOS Obtaining the Upgrade Utility BIOS versions may periodically change. Refer to the following URL for current information on the cc2300 Carrier Grade Server’s BIOS and firmware versions. Firmware update utilities and instructions will be provided. http://www.software.hp.com keyword: cc2300 Using the System Setup Utility The System Setup Utility (SSU) is on the HP Server cc2300 & cc3300 User Information Diagnostics and Utilities Resource CD shipped with the server.
Running the SSU from the CD Running the ssu.bat file provided on the SSU media starts the SSU. If the server boots directly from the SSU media, the ssu.bat file is automatically run. If it boots from a different media, the SSU can be started manually or by another application. When the SSU starts in the local execution mode (the default mode), the SSU accepts input from the keyboard and/or mouse. The SSU presents a VGA based Graphical User Interface (GUI) on the primary monitor.
SEL Manager Add-in Clicking on the SEL Manager Add-in task brings up the Server Event Log (SEL) viewer. You can load and view the current SEL data stored in the BMC, save the currently loaded SEL data to a file, view previously saved SEL data, or clear the SEL. When the SEL Manager is first invoked, it loads the System Event Log entries from the server. If there are no SEL entries, a message box is displayed. The SEL Manager main window is based on a multi-column format.
• • • Open: Opens an SDR data file for viewing. Save As: Saves the currently loaded SDR data to a file. Exit: Quits the SDR Viewer. SDR Menu The SDR menu has the following options: • Properties: Displays SDR information from the BMC. These fields are display only. • Reload: Reloads the SDR entries from the server. Help The Help menu has the following option: • Help Topics: Displays the help information for the SDR Manager Add-in.
FRU Menu The FRU menu has the following options: • Properties: Displays FRU information from the BMC. These fields are display only. • Reload: Reloads the FRU entries from the server. Help The Help menu has the following option: • Help Topics: Displays the help information for the FRU Manager Add-in. Exiting the SSU Exiting the SSU causes all windows to close. • Exit the SSU by opening the menu bar item File in the SSU Main window. • Click on Exit, Or, • Highlight Exit, and press .
What You Need to Do The FRUSDR Load Utility is run directly from the HP Server cc2300 & cc3300 User Information Diagnostics and Utilities Resource CD. Insert the CD and reboot or reset the server to load the FRUSDR Load Utility. How You Use the FRU/SDR Load Utility Run the FRU/SDR Load Utility after booting from the HP Server cc2300 & cc3300 User Information Diagnostics and Utilities Resource CD. Select the chassis you have: 1. TSRLT2 2. TSRMT2 3.
FRU IMBDEVICE on bus FFh, Device ID 00h, IPMB address 20h, LUN 00 Loading Common Header Area Loading Internal Use Area Loading Chassis Area Loading Board Area Loading Product Area FRU File Area(s) successfully loaded into FRU memory Programming complete, reboot server for normal operation Strike a key when ready…. The FRUSDR utility is compatible with ROM-DOS Version 6.22, MS-DOS† Version 6.22, and later versions. The utility accepts CFG, SDR and FRU load files.
Displaying Usage Information When the utility is run with the /? or /h command line flags, the following message is displayed: FRU & SDR Load Utility Version X.XX Usage: Frusdr Is the name of the utility. /? Or /h Displays usage information. /d {smb,fru,sdr} Only displays requested area. /cfg filename.cfg Uses custom CFG file. /p Pause between blocks of data. Displaying a Given Area When the utility is run with the /d SMB, /d FRU, or /d SDR command line flag, the indicated area is displayed.
Displaying Utility Title and Version The utility displays its title: FRU & SDR Load Utility, Version X.XX Where X.XX is the revision number for the utility. Configuration File The configuration file is in ASCII text. The utility executes commands formed by the strings present in the configuration file. These commands cause the utility to perform various tasks needed to ultimately load the proper SDRs into the nonvolatile storage of the BMC and possibly generic FRU devices.
Using the Adaptec SCSI Utility The Adaptec SCSI utility detects the SCSI host adapters on the server board. The utility runs out of the BIOS and is used to • Change default values • Check and/or change SCSI device settings that may conflict with those of other devices in the server Running the SCSI Utility 1. When this message appears on the video monitor: Press Ctrl-A to run SCSI Utility... 2. Press to run this utility. When it appears, choose the host adapter that you want to configure.
Part II: Technical User’s Guide 4 Upgrading the Hardware 5 Upgrading the Chassis 6 Technical Reference This section describes procedures that REQUIRE internal server access. WARNING Before removing the covers, see “Safety: Before You Remove Server Covers” on page 64 and “Warnings and Cautions” on page 65. WARNING Do not attempt to modify or use an AC power cord that is not the exact type required. You must use a power cord that meets the following criteria: 1. Rating: For U.S.
WARNING Grounding the rack installation: To avoid the potential for an electrical shock hazard, you must include a third wire safety ground conductor with the rack installation. If the server power cord is plugged into an AC outlet that is part of the rack, then you must provide proper grounding for the rack itself. If the server power cord is plugged into a wall AC outlet, the safety-grounding conductor in the power cord provides proper grounding only for the server.
4 Upgrading the Hardware Tools and Supplies Needed Procedures in this section require the following tools and supplies: • Jumper-removal tool or needle-nosed pliers • Small flat-bladed screwdriver • Phillips† (cross-head) screwdriver (#2) • Pen or pencil • Anti-static wrist strap and conductive foam pad (recommended) Figure 11. Tools and Supplies Needed Equipment log: as you integrate new parts into the system, add information about them to your equipment log (Appendix B).
Cautions These warnings and cautions apply throughout this chapter. CAUTIONS System power on/off: The power button DOES NOT switch off system power. To remove power from the system, you must unplug/disconnect the power connections. Make sure power connections are unplugged/disconnected before you open the chassis, add, or remove any components. Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables.
Warnings and Cautions These warnings and cautions apply whenever you remove covers of the system. WARNINGS Power Button: Shutting down the server with the Power button on the front of the chassis DOES NOT remove all power from the system. To remove all power from system, you must also unplug/disconnect the power cord from the system. Unplugging/disconnecting the power cord from the system removes the +12 Volt standby power that is present when the server is powered down.
Removing the Bezel and Top Cover CAUTION For proper cooling and airflow, do not operate the server with the cover removed. Always reinstall the cover before turning the server on. To remove the top cover, follow this procedure: 1. Loosen the two captive screws on the front panel and remove the bezel (A in Figure 12). 2. Remove the two screws securing the front of the top cover (B in Figure 12). 3.
Internal Chassis Layout The server board contains connectors for installing up to two Pentium III processors utilizing the FCPGA sockets. The server board has six DIMM slots and supports up to 6 GB error checking and correcting (ECC) SDRAM memory. The server board also contains two PCI slots (implemented via riser cards), input/output (I/O) ports and various controllers. A B C D E F Server board 5 V PCI add-in card riser 3.
Replacing a PCI Add-in Card To replace a PCI add-in card in either the full-height or half-height riser, follow this procedure: 1. Grip the riser card and lift upward to unplug the riser card and remove. 2. Release the PCI add-in card hold-down bracket. 3. Unplug the PCI add-in card from the riser card. Replacing the Power Supply Module To replace an AC or DC power supply, follow this procedure: 1. Remove the bezel and top cover. 2.
Replacing the Fan Module To replace the fan module, follow this procedure: 1. Disconnect the fan module’s power cable from the server board. 2. Press in on the plastic catch (A in Figure 15) to release the fan module. 3. Swing the fan module upward (B in Figure 15) and lift it out of the chassis. Figure 15. Fan Module Replacement NOTE When replacing the fan module, verify that the chassis attachment point and the mating notch on the end of the fan module opposite the latch have fully engaged.
Replacing the Hard Disk Drives To replace a hard disk drive, follow this procedure: 1. Remove the bezel and top cover. 2. Unplug the signal cables (A in Figure 16) and power cables (B in Figure 16) from one or both hard disk drives. 3. Remove the securing screws (C in Figure 16) from the hard disk drive carriers and slide in the directions indicated (D in Figure 16) to release from the keyhole standoffs. 4. Lift out the hard disk drives (E in Figure 16) and place on a clean, static-free work surface.
Replacement Disks The SCSI address jumpers need to be removed from the failed disk and installed on the replacement disk. Set the SCSI address on the replacement disk to match the failed disk’s SCSI address. Installing a Second Disk Drive in the Server Chassis Check the SCSI address setting on the disk drive that is already installed. The SCSI address will be 5 or 6. Set the SCSI address on the second disk so it doesn’t match the SCSI address of the currently installed disk drive.
Part Number A6917-69001/A6918-69001 Product Number A6917A/A6918A Jumper Settings 72 cc2300 Carrier Grade Server Product Guide
Removing and Installing Memory The server board supports only PC133-compliant SDRAM. DIMMS must be the same speed. Install from 256 MB to 6 GB of registered memory. DIMMs must be installed in pairs in the following order: 1A-1B, 2A-2B, and 3A-3B as shown in Figure 17. The DIMM sockets are further identified on the board’s silkscreen. It is recommended that HP tested memory is used when adding memory capacity to the server. 1A 3A 2B 2A 1B 3B OM11790 Figure 17.
Removing and Installing Processors WARNING If the server has been running, any installed processor and heat sink on the processor board(s) will be hot. To avoid the possibility of a burn, allow the unit to cool-down and be careful when removing or installing server board components that are located near processors. CAUTIONS Processor must be appropriate: You may damage the server if you install a processor that is inappropriate for your server.
Adding a Processor If you are adding a second processor to your system, you must first remove the terminator from the secondary processor socket. The second processor must be compatible with the first processor (within one stepping, same voltage, and same speed.). 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Remove the top cover. 3. Remove any PCI cards that may obscure the processors. 4.
5. Using Figure 19 as a guide, align the corner mark on the processor with the corner mark on the socket and insert the processor into the socket. Lower the locking bar completely and verify that it has fully latched. OM11789 Figure 19.
6. Apply the powerstrate (heat dissipation) strip to the top of the processor. 7. Align the processor and heatsink (D in Figure 20) so that the raised areas can make full contact when assembled (the blades of the heatsink should point toward the fans). 8. Place the heatsink (B in Figure 20) on top of the powerstrate and processor (A in Figure 20). 9. Hook the heatsink retention clip (C in Figure 20) to one end of the processor socket.
Removing a Processor 1. Observe the safety and ESD precautions at the beginning of this chapter and the additional cautions given here. 2. Detach the heatsink-retaining clip from the processor socket using a screwdriver or other tool as shown in Figure 21. OM12827 Figure 21. Unlatching the Heatsink Retaining Clip (Shown from Power Supply Side) 3. Remove the heatsink from the processor. 4. Raise the locking bar on the socket as shown in Figure 22. OM11788 Figure 22.
Installing or Removing a Terminator 1. Observe the safety and ESD precautions at the beginning of this chapter and the additional cautions given here. 2. Raise the locking bar (B in Figure 23) on the socket (A in Figure 23). 3. Align the corner marks on the terminator (C in Figure 23) along the locking bar side of the processor socket. 4. Place the terminator into the socket. 5. Lower the locking bar (D in Figure 23) until it latches to the side of the processor socket. 6.
Replacing the CD-ROM Assembly CAUTION Failure to properly install the Flex Cable on the CD-ROM drives can result in broken traces in the cable. Follow these instructions to avoid damage to the cable.
Removing the CD-ROM Drive To remove the CD-ROM drive from the system, follow this procedure: 1. Remove the hard disk drive above the peripheral drive carrier (A). Remove the air baffle (B) next to the fan assembly. 2. Move cables above the Flex cable out of the way and disconnect the cable (A) from the server board. 3. Remove the two screws securing the peripheral drive carrier. 4. Disconnect the power cable from the CR-ROM (A). 5.
Removing the CD-ROM Drive from the Carrier To remove a CD-ROM drive from the carrier, follow this procedure: 1. Remove the top and bottom EMI covers from the drive assembly. 2. Unplug power cable from carrier opening (A). 3. Flex the plastic carrier to disengage the carrier pins from the CD-ROM drive’s mounting holes. 4. Pull the CD-ROM drive out of the plastic carrier to disconnect the drive from the cable. Place the drive on a clean static-free work surface.
Installing a CD-ROM Drive To install a CD-ROM drive, follow this procedure: 1. Carefully align the connector for the CD-ROM and plug into the drive. Bends at location (A) greater than 90 degrees can cause damage to circuit traces. 2. Place the CD-ROM drive into the plastic carrier. Make sure to align the two metal mounting pins on the carrier with the plastic standoffs (A) on the cable and fully insert drive into the carrier. 3.
5. Power cable should plug into carrier opening (A) and be positioned as shown. The end of the Flex cable should route up through the slot in carrier (B) if pull-tab is present. 6. Place EMI covers on top and bottom of drive (Top shown). 7. Install drive assembly down into the top of the unit and then forward through the opening in the front of the unit as shown. CAUTION Carefully install the assembly to avoid deforming the EMI top cover spring fingers. 8.
10. Secure the assembly in the chassis using screws at the two carrier mounting locations. 11. Notice the two BEND LINES shown. 12. Make a Z fold in the cable at the BEND LINE locations. 13. Plug connector onto baseboard (A) and ensure that it is not cocked to either side. Reinstall the hard disk drive and air baffle.
Replacing the Backup Battery The lithium battery on the server board powers the real time clock (RTC) for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. WARNING Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.
To replace the backup battery, follow this procedure: 1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Remove the top cover and locate the backup battery on the server board (see Figure 25). 3. Insert the tip of a small flat bladed screwdriver, or equivalent, under the tab in the plastic retainer. Gently push down on the screwdriver to lift the battery. 4. Remove the battery from its socket. 5. Dispose of the battery according to local ordinance. 6.
5 Upgrading the Chassis Replacing the Server Board The replacement server board comes already installed in a replacement chassis. Please note that warranty is tracked by the serial and product number on your original system. Please record the serial and product number of the original server you purchased and affix it to the replacement server. 1. Remove the top cover of the failed server. 2. Remove any PCI cards that may be installed in a 3.
Figure 26.
cc2300 Replacement Parts List Part Number Exchange Part Number Description A6898-67013 A6898-69013 System Brd/Chassis/Powerstrate/DC A6899-67003 A6899-69003 System Brd/Chassis/Powerstrate/AC A6949-67001 DIMM 2 x 128MB A6932-67001 A6932-69001 DIMM 2 x 256MB A6933-67001 A6933-69001 DIMM 2 x 512MB A6934-67001 A6934-69001 DIMM 2 x 1GB A6899-67002 A6899-69002 Power Supply, AC A6898-67002 A6898-69002 Power Supply, DC A6898-67014 Fan Pack A6898-67003 Front Panel PCA A6935-67001 3.
A6917-67001 A6917-69001 Disk Drive, 18GB 10K RPM A6918-67001 A6918-69001 Disk Drive, 36GB 10K RPM A6942-67001 A6942-69001 Disk Drive, 18GB 15K RPM A6943-67001 A6943-69001 Disk Drive, 36GB 15K RPM A6919-62001 I/O Card, Ultra 160, FW SCSI Full Height A6919-62002 I/O Card, Ultra 160, FW SCSI Low Profile A6920-62001 LAN Adapter, 10/100baseTX, Full Height A6920-62002 LAN Adapter, 10/100baseTX, Low Profile A6921-62001 LAN Adapter, Gigabit Over Copper, Low Profile A6921-62002 LAN Adapter, Gi
6 Technical Reference This section includes: • Connector pinouts • Information on jumpers Connectors This section describes certain I/O interface connectors of the cc2300 Carrier Grade Server. Serial Port Connector (Front Panel) An RJ45 connector on the front panel located behind the bezel supplies a serial interface (see Table 15). The interface may be used for either an emergency management port (EMP) for “Crash Cart” or PC-to-PC connection, or as a normal serial port.
USB Connectors (Front Panel) The server board provides two USB ports located behind the bezel. The built-in USB ports permit the direct connection of two USB peripherals without an external hub. If more devices are required, an external hub can be connected to either of the built-in ports. Alarms The alarms port interface is a standard DB15-pin connector (see Figure 28). This connector allows remote display of alarm conditions.
DC Power Input for DC-Input Power Supply Cage A DC power terminal block is provided at the rear of the DC-input power supply cage. It is recommended to use appropriately sized power wire and DC mains. + + - OM13119 Figure 29. DC Power Input Connector The terminal block will accept standard terminal lugs size Newark† stock # 81N1501 type CRS-T0-1406-HT that accept 14 AWG wire gauge. The width (W in Figure 30) of the lug can be no larger than 0.25 inches. Figure 30.
Serial Port Connector (Back Panel) An RJ45 connector on the back panel I/O supplies a serial interface (see Table 17). The interface may be used either as an emergency management port (EMP) or as a normal serial port. As an EMP, COM2 is used as a communication path by the server management software that provides a level of emergency management through an external modem. Table 17 describes the serial port’s connections.
For those server applications that require a DB9 type serial connector, the 8-pin RJ45-to-DB9 (A6900-63003) adapter included in the accessories kit, must be used. NOTES 1. The RJ45-to-DB9 adapter should match the configuration of the serial device used. One of two pinouts configurations are used depending on whether the serial device requires a DSR or DCD signal.
System Recovery and Update Jumpers (J1E1) Table 18. System Recovery and Update Jumper Options Option Description BMC Write Protect If pins 2 and 3 are jumpered (default), the BIOS boot block is write-protected. If pins 1 and 2 are jumpered, the boot block is erasable and programmable. WARNING: Incorrect programming of the boot block will render the system unbootable. With this option set to its default factory setting, the BMC’s operational code can still be programmed without moving the jumper.
7 Solving Problems This section helps you identify and solve problems that might occur while you are using the system. Resetting the System To do this: Press: Soft boot reset, which clears system memory and reloads the operating system. Clear system memory, restart POST, and reload the operating system. Reset button Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Running New Application Software Checklist • • • • • • • • Does the system meet the minimum hardware requirements for the software? See the software documentation. Is the software an authorized copy? If not, get one; unauthorized copies often do not work.
Preparing the System for Diagnostic Testing CAUTION Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system; turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. • • • • • Turn off the system and all external peripheral devices. Disconnect all of them from the system, except the keyboard and video monitor.
• • • CD-ROM drive activity light does not light. There are problems with application software. The bootable CD-ROM is not detected. Try the solutions in the order given. If you cannot correct the problem, contact your service representative for help. Power Light Does Not Light Check the following: • Is the system operating normally? If so, the power LED is probably defective or the cable from the front panel to the server board is loose.
Check the following: • Is AC power available at the wall outlet? • Is the system power cord properly connected to the system and the wall outlet? • Did you press the power button? • Is the power on light lit? • Have any of the fan motors stopped (use the server management subsystem to check the fan status)? • Are the fan power connectors properly connected to the server board? • Is the cable from the front panel board connected to the server board? • Are the power supply cables properly connected to the ser
Problems with Network The server hangs when the drivers are loaded. Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails. • Make sure the network cable is securely attached. • Make sure you specify the correct frame type in your NET.CFG file. The Activity LED doesn’t light. • The network activity light is not connected to the cc2300 Carrier Grade Server server board. The controller stopped working when an add-in adapter was installed.
Bootable CD-ROM Is Not Detected Is the BIOS set to allow the CD-ROM to be the first bootable device? cc2300 Carrier Grade Server Product Guide 105
A POST Error Codes and Messages The following table defines POST error codes and their associated messages. The BIOS will prompt the user to press a key in case of serious errors. A string “Error” precedes some error messages to highlight possible system malfunctions. The BIOS vendor specific error codes are not listed here since not all error codes are applicable to every platform. All POST errors and warnings are logged in the system event log unless it is full.
Table 21. POST Code - Port 80h Codes Post Code Diagnostic LED Decoder MSB Description LSB Note: G=Green, R=Red, A=Amber 07h Off G G G Uncompress various BIOS modules. 08h G Off Off Off Verify password checksum. 08h G Off Off Off Verify CMOS checksum. 07h Off G G G Read microcode updates from BIOS ROM. 07h Off G G G Initializing the processors. Set up processor registers. Select least featured processor as the BSP.
Table 21. POST Code - Port 80h Codes (continued) Post Code Diagnostic LED Decoder MSB Description LSB Note: G=Green, R=Red, A=Amber 12h Off Off G R Initializing APP CMOS RAM for appliance servers only. 12h Off Off G R Check point after CMOS initialized. 27h Off G A G Validate date and time in RTC. F4h R A R R Load micro code to all CPUs. F6h R A A R Scan SMBIOS GPNV areas. 15h Off G Off A 8254 timer test on channel 2. 15h Off G Off A Enable 8042.
Table 21. POST Code - Port 80h Codes (continued) Post Code Diagnostic LED Decoder Description MSB LSB Note: G=Green, R=Red, A=Amber 4Bh G R G G Memory Test: the amount of memory above 8 MB has been found and verified. Checking for a soft reset and clearing the memory below 8 MB for the soft reset next. If this is a power-on situation, going to checkpoint 4Eh next. 57h Off A G A Chipset hook after memory size. 53h Off R A A Display processor cache size.
Table 21. POST Code - Port 80h Codes (continued) Post Code Diagnostic LED Decoder MSB Description LSB Note: G=Green, R=Red, A=Amber 95h R G Off A Lock out PS/2 keyboard/mouse if unattended start is enabled. 92h R Off G R Option ROM scan. 98h A Off Off R Init Boot Devices: the adapter ROM had control and has now returned control to BIOS POST Performing any required processing after the option ROM returned control.
POST Codes and Error Messages The following table defines POST error codes and their associated messages. The BIOS prompts the user to press a key in case of a serious error. Some error messages are preceded by the string "Error” to highlight that the system might be malfunctioning. All POST errors and warnings are logged in the system event log unless it is full. Table 22.
Table 22 POST Codes and Error Messages (continued) Error Code Error Message Pause on Boot 8138 Processor 3 failed FRB-3 timer No 8139 Processor 4 failed FRB-3 timer No 8140 Processor 3 disabled No 8141 Processor 4 disabled No 8148 Processor 2 failed initialization No 8149 Processor 3 failed initialization No 814A Processor 4 failed initialization No 814B BMC in Update Mode No 8150 NVRAM cleared by Jumper Yes 8151 NVRAM Checksum Error, NVRAM cleared No 8152 NVRAM Data Inva
Table 22. POST Codes and Error Messages (continued) Error Code Error Message Pause on Boot 8178 Pentium III XXXB detected. Pentium III XXXB processors not supported on S820PN2. See product guide for details. System Halted.
Table 22.
Table 22.
B Equipment Log and Configuration Worksheet Equipment Log Use the blank equipment log provided here to record information about your system. You will need some of this information when you run BIOS Setup.
C Warnings WARNING: English (US) AVERTISSEMENTS : Français WARNUNG: Deutsch AVVERTENZA: Italiano ADVERTENCIA: Español cc2300 Carrier Grade Server Product Guide 119
WARNING: English (US) The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product might be equipped with more than one AC power cord. The Power button on the system does not turn off all system power. To remove all power from the system, you must unplug/disconnect the power cord from the system.
Warning: English (US) (continued) A microprocessor and heat sink might be hot if the system has been running. Also, there might be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves. Danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer’s instructions.
AVERTISSEMENTS : Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plusieurs blocs d'alimentation. Veuillez contacter un technicien qualifié en cas de problème. Ne pas essayer d'utiliser ni de modifier le câble d'alimentation CA fourni, s'il ne correspond pas exactement au type requis. Un produit peut être équipé de plus d'un câble d'alimentation CA.
Avertissements : Français (suite) Le microprocesseur et le dissipateur de chaleur peuvent être chauds si le système a été sous tension. Faites également attention aux broches aiguës des cartes et aux bords tranchants du capot. Les contacts doivent être établis avec soin. L'usage de gants de protection est conseillé. Danger d'explosion si la batterie n'est pas remontée correctement. Remplacer uniquement par une pile du même type ou de type équivalent recommandé par le fabricant.
WARNUNG: Deutsch Das Netzteil dieses Computers enthält keine wartungsbedürftigen Teile. Dieses Produkt kann über mehrere Netzteile verfügen. Überlassen Sie Wartungsarbeiten nur qualifizierten Fachleuten. Versuchen Sie nicht, das mitgelieferte Netzkabel zu verändern oder einzusetzen, wenn es nicht exakt dem benötigten Kabeltyp entspricht. Das Produkt kann über mehrere Netzkabel verfügen. Durch Ausschalten des Netzschalters wird die Wechselstromversorgung des Systems nicht unterbrochen.
Warnung: Deutsch (Fortsetzung) Mikroprozessor und Kühlkörper können heiß sein, wenn das System längere Zeit eingeschaltet war. Einige Platinen- und Gehäuseteile können scharfe Spitzen und Kanten aufweisen. Gehen Sie auf jeden Fall mit Vorsicht heran. Das Tragen von Schutzhandschuhen wird empfohlen. Wird die Batterie unsachgemäß ausgewechselt, besteht Explosionsgefahr. Ersetzen Sie die Batterie nur durch denselben oder einen gleichwertigen Batterietyp, der vom Gerätehersteller empfohlen wird.
AVVERTENZA: Italiano L'alimentatore contenuto nel computer non contiene parti riparabili dall'utente. Questo prodotto può essere fornito con più alimentatori. Per l'assistenza fare riferimento solo a personale qualificato. Non tentare di modificare o utilizzare cavi di alimentazione in c.a. che non siano del tipo prescritto. Un prodotto potrebbe contenere più di un cavo di alimentazione in c.a. L'interruttore di accensione del sistema non scollega tutta l'alimentazione in c.a. del sistema.
Avvertenza: Italiano (continua) Se il sistema è stato in funzione, il microprocessore e il dissipatore di calore potrebbero essere caldi. Inoltre su alcune parti della scheda e del telaio potrebbero esserci piedini appuntiti e bordi taglienti. Prestare quindi molta attenzione nel toccarli. Indossare guanti protettivi. Se sostituita in modo errato, la batteria potrebbe esplodere. Sostituire le batterie scariche solo con batterie originali o del tipo consigliato dal produttore dell'apparecchiatura.
ADVERTENCIA: Español La fuente de alimentación de este producto no contiene piezas que puedan ser reparadas por el usuario. Puede que haya más de una fuente de alimentación en este producto. Para las reparaciones, consulte sólo con el personal cualificado. No intente modifica ni utilizar el cable de alimentación de CA suministrado si no es del tipo exacto requerido. Un producto puede estar equipado con más de un cable de alimentación de CA.
Advertencia: Español (continuación) Puede que el microprocesador y el disipador de calor se recalienten si se ha estado ejecutando el sistema. Asimismo, puede que algunas tarjetas o piezas de la carcasa tengan patillas o bordes afilados. Los contactos deberán realizarse cuidadosamente. Puede que sea conveniente llevar guantes de protección. Existe peligro de explosión si la batería se sustituye incorrectamente. Sustitúyala sólo por el mismo tipo o uno equivalente recomendado por el fabricante del equipo.
cc2300 Carrier Grade Server Product Guide
Index A A3763A, 22 A4800A, 32 A4923A, 22 A5149A, 32 A5150A, 32 A5159A, 32 A5230A, 33 A5531A, 38 A5864A, 22 A6089A, 38 A6739A, 38 A6740A, 38 AC Power Subsystem, 36 Adaptec SCSI utility, 63 Adapter Fault Tolerance, 24 Adaptive Load Balancing, 24, 25 add-in board sensitive to ESD, 70 add-in card 3.
SCSI, 23 Controller video, 22 cooling installing all covers for correct airflow, 70 D DC power connector, 99 DC Power Subsystem, 33 Description Chassis, 15 diagnostics preparing system for testing, 105 diskette no booting in secure mode without password, 29 reconfiguring if cannot enter Setup, 44 FRU/SDR load utility, 58 when to run, 58 FRUSDR load utility, 43 H hard disk drive replacement, 74 hardware updating, 67 heat sink, fan, 82 I Internal Chassis Layout, 71 J jumpers configuration, 101 K E elect
administrative, 27 administrator, 28 entering to unblank screen, 29 user, 27, 28 using to reactivate keyboard/mouse, 29 using to reactivate keyboard/mouse, 25 PGA370, 22 Physical specifications, 15 POST, 111 POST Codes, 116 power cord unplug/disconnect all before opening system, 69 power on/off switch does not turn off power, 68 switch does not turn off system power, 69 power subsystem AC, 36 DC, 33 power supply hazardous conditions, 69 power supply replacement, 72 Power-on Self-Test See POST, 111 See POST
locking mouse, keyboard with timer, 25, 29 password, 29 secure mode, 29 secure mode, setting in SCU, 28 software lock, SCU, 27 unattended start, 30 video blanking, 29 Security menu configuring, Setup, 49 serial port connector, 97, 100 server board removal and replacement, 93 service no user-serviceable parts, power supply, 69 Setup Advanced menu, 47 Boot Device Priority menu, 52, 53 Boot menu, 52 cannot enter, need to reconfigure diskette, 44 changing configuration, 43 Exit menu, 53 Main menu, 46 recording
Deutsch, 128 Warning components may be hot, 78 dispose of lithium battery safely, 90 ESD can damage product, 68 no user-serviceable parts, power supply, 69 power on/off switch, 68, 69 unplug/disconnect power cord, cables, 69 Warnings translations English, 124 Index 135
