Windows GridStack Troubleshooting Quick Guide

• WSD patch from Windows web site:
http://support.microsoft.com/?kbid=910481
• Make sure to download the correct patch file according to your OS.
build (32bit or 64bit)
• Stability problem will occur when WSD patch not installed
1. How to query the windows OS system information?
• From the Windows desktop choose ◊ Start menu ◊ All programs ◊ Accessories
◊ System Tools ◊ System Information
• To export the system information from to a text file chooses export option
from file menu, assign a file name and save.
2. How to check what is the firmware version on HCA using vstat and
flint:
• Use the vstat.exe utility to verify the HCA status and firmware version.
• Use the Flint.exe utility to check the HCA type
• The vstat.exe and Flint.exe utilities are located under \Program Files
(x86)\Voltaire\WinIB\bin> for 64-bit machines, and \Program
Files\Voltaire\WinIB\bin> for 32-bit machines.
o Flint.exe utility
To run flint.exe run the following commands from command line
- mst status (Will display the HCA reading devices that are
available)
- Flint –d mt23100_pciconf0 q (will read the information from the
HCA
- Look at the board ID for HCA type identification
o vstat.exe utility