HP Color LaserJet 2700 Printer Software Technical Reference
HP Color LaserJet 2700 Printer Software Technical Reference
Copyright and license Trademark credits ©2006 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, PostScript®, and the Acrobat® logo are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Purpose and scope Introduction ........................................................................................................................................... 1 Software technical reference overview ................................................................................................. 2 Device features .................................................................................................................................... 4 Printing-system software ....
E-mail alert ........................................................................................................ 27 The HP ToolboxFX folders ................................................................................................ 27 Status folder ...................................................................................................... 28 Device Status ................................................................................... 28 Supplies Status .............................
Event Log page ................................................................................................. 74 Settings tab ........................................................................................................................ 75 Device Information page ................................................................................... 75 Paper Handling page ........................................................................................ 76 Printing page ......................
HP Postscript 3 Emulation Unidriver support .................................................................................. 128 Advanced tab features .................................................................................................................... 129 Paper/Output settings ...................................................................................................... 131 Copy Count setting .........................................................................................
Watermark message ....................................................................................... 154 Message angle ................................................................................................ 154 Font attributes ................................................................................................. 154 Name drop-down menu .................................................................. 155 Color drop-down menu .........................................................
Printer Memory ................................................................................................ 178 PostScript Passthrough (PS Emulation Unidriver only) .................................. 179 JPEG Passthrough (PS Emulation Unidriver only) ......................................... 179 Additional Device Settings options (PS Emulation Unidriver only) .................................. 179 Available PostScript Memory ..........................................................................
Network Summary page .................................................................................. 210 Print Info Pages ............................................................................................... 211 Event Log page ............................................................................................... 212 Settings tab ...................................................................................................................... 212 Device Information page ............
NETWORK INSTALLATION ON WINDOWS SERVER 2003 ......................... 239 INSTALLING SOFTWARE ON MACINTOSH OS 10.2.X, 10.3X, and 10.4.X .............................................................................................................. 239 UNINSTALLER ............................................................................................... 240 IV. TECHNICAL ASSISTANCE ....................................................................................... 241 V. LEGAL STATEMENTS ............
List of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table 1-7 Table 1-8 Table 1-9 Table 2-1 Table 2-2 Table 2-3 Table 4-1 Table 4-2 Table 4-3 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 ENWW Software technical reference overview .............................................................................................. 2 HP Color LaserJet 2700 printer features ...........................................................................................
xii ENWW
List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 Figure 2-40 ENWW Installation soft
Figure 2-41 Figure 2-42 Figure 2-43 Figure 2-44 Figure 2-45 Figure 2-46 Figure 2-47 Figure 2-48 Figure 2-49 Figure 2-50 Figure 2-51 Figure 2-52 Figure 2-53 Figure 2-54 Figure 2-55 Figure 2-56 Figure 2-57 Figure 2-58 Figure 2-59 Figure 2-60 Figure 2-61 Figure 2-62 Figure 2-63 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figure 3-19 Figure 3-20 Figur
Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24 Figure 4-25 Figure 4-26 Figure 4-27 Figure 4-28 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18
Figure 5-25 Figure 5-26 Figure 5-27 Figure 5-28 Figure 5-29 Figure 5-30 Figure 5-31 Figure 5-32 Figure 5-33 Figure 5-34 Figure 5-35 Figure 5-36 Figure 5-37 Figure 5-38 Figure 5-39 Figure 5-40 Figure 6-1 Figure 6-2 Figure 6-3 xvi HP EWS – Device Information page ........................................................................................... 213 HP EWS – Paper Handling page ................................................................................................
Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet 2700 printers. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate.
Purpose and scope Software technical reference overview The following table describes the structure of this STR. Table 1-1 Software technical reference overview Chapter Content Chapter 1, Purpose and scope This chapter contains basic information about the HP Color LaserJet 2700 printer and its software: ● Overview of the HP Color LaserJet 2700 printer ● Printing-system software overview.
ENWW ● Lists of installed files ● System-modification information, such as changes to the registry and registry keys Software technical reference overview 3 Purpose and scope Additional detailed information about the HP Color LaserJet 2700 printing-system software is published in an addendum to this STR.
Purpose and scope Device features The following table lists the HP Color LaserJet 2700 printer features described in this STR. Device configurations might vary among countries/regions.
Purpose and scope Printing-system software The HP Color LaserJet 2700 printers include the following software components and programs for Microsoft Windows operating systems. Table 1-3 Software components for Windows Components Description HP installer Installs the HP Color LaserJet 2700 printing-system software based on the hardware it detects from the host computer.
Purpose and scope ● Linux ● UNIX® Microsoft Windows NOTE For information about the HP Color LaserJet 2700 printing-system software for Macintosh operating systems, see Macintosh. The HP Color LaserJet 2700 printing-system software requires some basic operating system and processor functions.
www.hp.com/go/UNIX Click the Support & Drivers link. Operating-system support The product software for the HP Color LaserJet 2700 printer supports various operating systems. Topics: ● Standalone drivers ● Print driver support in other operating systems Standalone drivers The following Microsoft Windows operating systems fully support the HP Color LaserJet 2700 printer through the software installer.
Purpose and scope For information and printer drivers for UNIX, go to the following Web site: www.hp.com/go/UNIX For information and printer drivers for Linux, go to the following Web site: www.hp.com/go/linux Availability The following table lists the availability of the HP Color LaserJet 2700 printing-system software components by operating system.
Component MS Windows XP Windows Windows – X64-bit 4 Server 2003 2000 and MS Windows XP – 32-bit Screen fonts X 1 2 3 4 5 6 UNIX Purpose and scope Table 1-4 Software component availability for the HP Color LaserJet 2700 printer (continued) Linux This driver is installed through the Add Printer Wizard only. This component is available at the following Web site: www.hp.com/go/UNIX This component is available at the following Web site: www.hp.
Purpose and scope Each partition includes documentation files and files that are required to install and uninstall the printingsystem components. Topics: ● Windows partition ● CD versions Windows partition The root directory in the MS Windows partition of the software CD contains the AUTORUN.EXE file, the SETUP.
Purpose and scope Table 1-5 CD part numbers for the HP Color LaserJet 2700 printing-system software Part number Description Languages included on CD Q7824–60102 Windows software CD for the HP Color LaserJet 2700 printer ● Arabic ● Catalan ● Danish ● Dutch ● English ● Finnish ● French ● German ● Italian ● Norwegian ● Portugese ● Spanish ● Swedish ● Croatian ● Czech ● English ● Greek ● Hebrew ● Hungarian ● Polish ● Romanian ● Russian ● Slovak ● Slovenian ●
Purpose and scope Table 1-5 CD part numbers for the HP Color LaserJet 2700 printing-system software (continued) Part number Description Languages included on CD ● Traditional Chinese ● Thai The following table provides localization information about the software components for the HP Color LaserJet 2700 printer. A language key follows each table.
Component Operating System HE HP PCL 6 Unidriver and PS Emulation Unidriver 2000, XP, 2003 X Common Windows Installer11 2000, XP, 2003 Online manuals (.PDF and .CHM)1 2000, XP, 2003 X HR X HU ID IT JA KO NL NO PL PT X X X X X X X X X X X X X X X X X X X X X X X Purpose and scope Table 1-7 Software component localization by language H – P (continued) Components that are not available in a specific language are supported in English.
Purpose and scope Table 1-8 Software component localization by language R – Z (continued) Component 1 Operating system RO RU SK SL SV TH TR ZHC N ZHT W Online manuals (.PDF and .CHM)2 2000, XP, 2003 X X X X X X X X X Components that are not available in a specific language are supported in English.
The documentation in the following table is available for the HP Color LaserJet 2700 printer. Table 1-9 User documentation availability and localization ENWW Document name Languages Part number Location HP Color LaserJet 2700 Series User Guide English Q7824–90932 Arabic Q7824–90942 Catalan Q7824–90943 Chinese (Simplified) Q7824–90935 The HP Color LaserJet 2700 Series User Guide is available in electronic format on the HP Color LaserJet 2700 printingsystem software CD.
Purpose and scope Table 1-9 User documentation availability and localization (continued) Document name Languages HP LaserJet 2700 Start Guide ● 16 Catalan ● Danish ● Dutch ● English ● Estonian ● Finnish ● French ● German ● Italian ● Lithuanian ● Latvian ● Norwegian ● Portuguese (Brazilian) ● Spanish ● Swedish ● Arabic ● Bulgarian ● English ● Greek ● French ● Kazakh ● Russian ● Turkish ● Ukrainian Chapter 1 Purpose and scope Part number Location Q7824–90
Document name ENWW Languages Part number ● Czech (Cesky) Q7824–90930 ● English ● Hebrew ● Croatian ● Hungarian ● Polish ● Romanian ● Slovak ● Slovenian ● English ● Indonesian ● Korean ● Japanese ● Simplified Chinese ● Thai ● Traditional Chinese Purpose and scope Table 1-9 User documentation availability and localization (continued) Location Q7824–90931 HP LaserJet documentation 17
Purpose and scope 18 Chapter 1 Purpose and scope ENWW
Software description Introduction The HP Color LaserJet 2700 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP Color LaserJet 2700 and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
MS Windows printing-system software In the MS Windows environment (Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Server 2003), insert the HP Color LaserJet 2700 printing-system software CD in the CD-ROM drive. This provides access to the interactive CD browser that installs the print drivers and related components. The following figure shows the main screen of the HP Color LaserJet 2700 printing-system software CD.
Click the Exit button to close the program. For detailed information about installing the software CD for the HP Color LaserJet 2700 printer, see Install Microsoft Windows printing-system components . All of the MS Windows drivers are supported in Microsoft 32-bit operating systems. Separate versions of the HP PCL 6 Unidriver, HP PCL 6 Black and White Driver, and PS Emulation Unidriver are available for Microsoft Windows XP and Microsoft Windows Server 2003 64-bit operating systems.
Use the PS Emulation Unidriver in primarily postscript-specific software programs such as Adobe and Corel. HP universal print driver The HP PCL 5 and HP PS emulation universal print drivers are designed for corporate or IT-managed MS Windows environments. These drivers provide a single PCL 5 or PS emulation driver for use with multiple printer models. The HP universal print drivers are recommended when printing to multiple printer models from a mobile MS Windows computer.
HP Extended Capabilities When installing the HP Color LaserJet 2700 printing-system software, you have the option of participating in HP's voluntary program that allows communication between your system and HP. If you select the option to participate, you receive an invitation about two weeks later. No information is gathered until you receive the invitation and agree to all of the terms. The invitation contains full disclosure of the information to be communicated.
The HP ToolboxFX This section provides information about the following topics: Software description ● HP ToolboxFX Overview ● System requirements ● Key features ● The HP ToolboxFX folders ● Other screens HP ToolboxFX Overview NOTE The HP ToolboxFX is available for Microsoft Windows 2000 and Microsoft Windows XP operating systems only. The HP ToolboxFX is only available with a full installation. It is not accessible with a minimum installation.
● Main content area. Click any of the devices or folders listed in the Devices pane to see information about that product in the main content area of the HP ToolboxFX window. ● Toolbar. A toolbar appears at the top of the main content area. The toolbar contains controls for printing, refreshing the page, ordering supplies, and getting help. ● Other Links pane. The Other Links pane is always visible in the lower-left corner of the HP ToolboxFX window.
computer that prints to the device. This feature is provided through HP ToolboxFX and is turned on by default. Software description Figure 2-2 HP device alert – Load Tray 2 pop-up message System-tray icon alert The system-tray icon feature shows information about all of the current alert conditions for the device. An HP Device Alert icon appears in the Microsoft Windows system tray when an alert condition occurs. This feature is turned on by default.
Software description Figure 2-3 HP Device Alert – CLOSE DOOR System Tray and Desktop pop-up message Desktop alert Desktop alert messages give immediate notification when an error or print-cartridge warning occurs in the device. Desktop alerts only appear for a few seconds, and then automatically disappear. This feature is turned off by default. E-mail alert E-mail alert messages notify up to two users when a specific alert condition occurs in the device.
Status folder The Status folder contains the following sub-folders: Software description ● Device Status ● Supplies Status ● Device Configuration ● Network Configuration ● Print Info Pages ● Color Usage Job Log ● Event Log Device Status The Device Status screen shows device status messages from the product. Figure 2-4 Device Status screen NOTE The HP Color LaserJet 2700 printers include a Supplies Status section and a Supplies Information section on the Device Status screen.
Supplies Status Software description The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product. Figure 2-5 Supplies Status screen Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts.
Software description Figure 2-6 Device Configuration screen (1 of 2) 30 Chapter 2 Software description ENWW
Software description Figure 2-7 Device Configuration screen (2 of 2) Network Configuration The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen should be consistent with the configuration page that the product generates.
Software description Figure 2-8 Network Summary screen Print Info Pages Use the Print Info Pages screen to print the internal special pages that the product generates. Click Print next to the name of the page to be printed.
Software description Figure 2-9 Print Information Pages screen The content of these reports is generated by the product firmware, not by the HP ToolboxFX. Color Usage Job Log Click the Color Usage Job Log tab to complete the following tasks: ENWW ● Find the printer serial number under the Product Information subheading. ● Check the number of print jobs stored under the Usage Totals subheading. The log also includes information about how much color the printer has used.
Software description Figure 2-10 Color Usage Job Log screen Event Log Use the Event Log screen to monitor events for the HP Color LaserJet 2700 printer. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the printer.
Software description Figure 2-11 Event Log screen Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts Set up Status Alerts Use the Set up Status Alerts screen to set up status alerts for the HP Color LaserJet 2700 printer. Select the Turn on alerts option and then click Apply to turn on alerts.
Software description Figure 2-12 Set up Status Alerts screen Select options under Show an alert to receive alerts like those in the following table.
E-mail alerts ● Insufficient Memory ● Fan Error ● Door Cover Open ● Page Punt ● Close Cover ● Engine Comm Error ● Manual Feed ● Tray 1 Unexpected Size [SIZE] ● Tray 1 Jam ● Tray 2 Unexpected Size [SIZE] ● Tray 2 Jam ● Misprint ● Tray 3 Jam ● Top Detect Error ● Jam In Print Paper Path ● Top Sensor Error ● Jam In Cartridge Area ● DC Controller Error ● Jam In Output Bin ● 59.
Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up e-mail alerts for the HP Color LaserJet 2700 printer.
Software description Figure 2-14 Set up E-mail Alerts screen (2 of 2) E-mail messages can be sent about the supplies status of or events (such as a jam) related to the HP Color LaserJet 2700 printer. Select the specific events about which you want notification. Use the following procedure to activate this feature: 1. Type in a valid e-mail address. Up to two e-mail addresses can be configured to receive messages for each event. 2. Select the events for which you want notification. 3.
● User Guide All of the content in the Help folder is static HTML content, except for the animated demonstrations. This content contains hyperlinks, and Next and Previous buttons, that can be used to navigate through the various sections of the Help content. Troubleshooting Software description Figure 2-15 Troubleshooting sub-folder The following options are available on the Troubleshooting screen: 40 ● Troubleshooting.
Software description Animated Demonstrations Figure 2-16 Animated Demonstrations screen Click the links on the Animated Demonstrations screen to view animated demonstrations about removing jams.
User Guide Software description Figure 2-17 HP Color LaserJet 2700 series User Guide Click the User Guide screen to see the HP Color LaserJet 2700 series User Guide. ● Click the Interactive User Guide button to open the user guide in a .CHM version. This view is similar to a Web-page format. ● Click the Printer-Friendly User Guide button to open a .PDF version of the user guide. Opening the document in this view might require downloading the Adobe Acrobat reader.
● System Setup ● Service ● Save/Restore Settings ● Password Device Information Software description Use the Device Information screen to add or change information about the HP Color LaserJet 2700 printer. Figure 2-18 Device Information screen NOTE Click Apply to make any changes take effect. Paper Handling Use the Paper Handling screen to change the paper-handling defaults for the HP Color LaserJet 2700 printer.
Software description Figure 2-19 Paper Handling screen Printing Use the Printing screen to change the printing defaults for the HP Color LaserJet 2700 printer.
Software description Figure 2-20 Printing screen PCL5c Use the PCL5c screen to change the PCL defaults for the HP Color LaserJet 2700 printer.
NOTE Click Apply to make any changes take effect. PostScript Use the HP postscript emulation screen to change the postscript emulation defaults for the HP Color LaserJet 2700 printer. Software description Figure 2-22 PostScript screen NOTE Click Apply to make the changes take effect. Print Quality Use the Print Quality screen to change the print-quality defaults for the HP Color LaserJet 2700 printer.
Software description Figure 2-23 Print Quality screen Print Density Use the settings on the Print Density page to adjust the amount toner the HP Color LaserJet 2700 printer uses for images, pages, and documents.
Software description Figure 2-24 Print Density page The Print Density page contains the following settings: 48 ● Contrasts. Contrast is the density difference between light (highlight) and dark (shadow) colors. To increase the difference between light and dark colors (equivalent to a negative highlight adjustment and a positive shadow adjustment), use a positive contrast setting.
● Midtones. Midtone colors are about halfway between white and solid density. To make midtone colors darker, use a positive midtone setting, and to make midtone colors lighter use a negative highlight setting. This adjustment does not affect highlight or shadow colors. ● Shadows. Shadow colors are colors near solid density. To make shadow colors darker, use a positive shadow setting. To make shadow colors lighter use a negative shadow setting. This adjustment does not affect highlight or midtone colors.
Table 2-2 Standard print modes (continued) Standard print modes Extended print modes Color tables Sensor correlation prefix Default paper types Prepunched, Recycled, Letterhead Software description Heavy Mode None Plain PlainHalf Heavy, Bond Cardstock Mode None Plain PlainHalf Cardstock Light Mode None Plain PlainFull Light Light Glossy Mode None Glossy Glossy Glossy Glossy Mode None Glossy Glossy Heavy Glossy Heavy Glossy Mode None Glossy Glossy HP Premium Plus Photo Tou
Software description Figure 2-26 Extended Print Modes screen (1 of 2) ENWW The HP ToolboxFX 51
Software description Figure 2-27 Extended Print Modes screen (2 of 2) Check the Restore modes box and then click Apply to restore the print modes of the HP Color LaserJet 2700 printer to the original factory defaults. NOTE Click Apply to make the changes take effect. If you do not want to save changes made to the print mode settings, click Refresh rather than Apply. The Extended Print Modes screen contains a Media Types section and an Optimize sections.
● ● Light Rough Paper. This setting changes the optimum fusing temperature to 1/2 speed for light and rough paper (such as Neenah Bond 16 lb.) This setting can help prevent paper curl and poor fixing performance for these kinds of paper. ● 4mm Transparency. This setting puts the engine in a lower temperature environment, which is appropriate when PQ defects are observed with 4mil OhT. ● Less Fusing/More Fusing (- 1, +1).
The Optimize settings are applied to all media printed depending on the engine’s internal tables. The following controls are available: Software description ● CaC03 Paper. Select this option when feeding the printer CaC03 paper. ● Talc Paper. Select this option when feeding the printer talc paper. ● Background 1. Select this option when background occurs all over the page. ● Background 2. Select this option when the background of the paper shows fine vertical streaks. ● Transparency.
Software description Figure 2-28 System Setup screen The following Jam recovery settings are available: ● Auto (default) ● On ● Off The following Auto continue settings are available: ● On ● Off (default) Set the Connection time-out (I/O) setting to any value from 5 to 7200 seconds. The following Fast first page out settings are available: ● On (default) ● Off Set the Cartridge low threshold setting to any value from 1 to 20%.
Software description Figure 2-29 Service screen During the printing process, paper, toner, and dust particles accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. Click Start to run the cleaning mode procedure on the HP Color LaserJet 2700 printer. Save/Restore Settings Use the Save/Restore Settings screen to save all of the device settings to a file on the computer.
Software description Figure 2-30 Save / Restore Settings screen When you click Save, the Save as dialog box might be hidden. Look behind the browser window or on the taskbar. Settings that were saved from a previous HP product cannot be restored. Only settings that were saved from an HP Color LaserJet 2700 printer can be restored. NOTE The HP ToolboxFX will not function until settings have been fully loaded and the HP Color LaserJet 2700 control panel returns to the Ready state.
Software description Figure 2-31 Password screen Network administrators can set user passwords to protect network settings. After a password is set, only users who know the password have access to certain pages within HP ToolboxFX. If a password has been set, users are prompted to type the password. If the typed-in password matches the password stored in the printer, users can navigate through the password protected screens and make changes to the settings.
The HP Color LaserJet 2700n model printers contain onboard networking support. This printer model does not require the use of an external Jetdirect box for network connectivity. Use Network Settings options to configure the network settings for the HP Color LaserJet 2700n model printer. NOTE The HP Color LaserJet 2700 model printer does not contain onboard networking support for TCP/IP. It requires the use of an external Jetdirect box for network connectivity.
Software description Figure 2-32 IP Configuration screen When the HP Color LaserJet 2700 printer is installed through the network, the IP Configuration screen shows the printer host name and domain. By default, the HP Color LaserJet 2700 printer uses automatic IP configuration and DNS Server. Use this screen to configure the TCP/IP address and DNS server manually. The following IP Address Configuration options are available: ● Automatic IP. This option is selected by default.
NOTE Click Apply to make the changes take effect. Advanced Software description Use the Advanced screen to set advanced networking features for the HP Color LaserJet 2700 printer. Figure 2-33 Advanced Network Settings screen The following table shows the options and settings that are available for the Advanced screen.
NOTE Click Apply to make the changes take effect. SNMP Use the SNMP screen to set SNMP networking features for the HP Color LaserJet 2700 printer. Software description Figure 2-34 SNMP screen The following options are available on the SNMP screen: ● 62 Enable SNMP v1 read-write access. Select this option to enable SNMP v1 agents on the printer. Custom community names can be configured to control management access to the HP Color LaserJet 2700 printer.
Confirm Get Community name: Retype the SNMP Get Community Name (password) to allow SNMP information to be read from the printer. ● Disable SNMP v1 default Get Community name of “public”. Select this option to disable the default Get community name "public". After selecting this option, type the values in the Get Community name and Confirm Get Community name fields. ● Enable SNMP v1 read-only access (uses “public” for the Get Community value).
Software description Figure 2-35 Network Summary screen The settings appear under the following headings: 64 ● Network Hardware Configuration ● Enabled Features ● TCP/IP Chapter 2 Software description ENWW
● SNMP ● Network Statistics Other screens Screen Access About HP ToolboxFX screen Click the HP logo that appears in the upper-left corner of the HP ToolboxFX screens. HP Instant Support Click the HP Instant Support link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. Product Support screen Click the Product Support link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens.
Product Support Select Product Support to get to a Web page with links to online support for the HP Color LaserJet 2700 printer. Product Registration The Product Registration link connects to a Web page to register the HP Color LaserJet 2700 printer. Software description Figure 2-37 Product Registration screen Supplies Ordering The Supplies Ordering link connects to a Web page that can be used to order supplies online. The supplies do not come from HP, but from a choice of resellers.
HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web-based program that allows users to control settings on the HP Color LaserJet 2700n model printer through the Web browser. The HP EWS can only be accessed if the HP Color LaserJet 2700n printer is installed through a network rather than a USB connection. To access the HP EWS, open a Web browser and type the printer IP address in the address bar. 1. Make sure the control panel heading reads Ready.
Device Status The Device Status page shows device status messages from the device. The Device Status page also contains some pertinent printer information and device settings. Software description Figure 2-38 HP EWS – Device Status page Supplies Status page The Supplies Status page shows the status of all of the printer supplies, including the black, cyan, magenta, and yellow print cartridges.
Software description Figure 2-39 HP EWS – Supplies Status page ENWW HP Embedded Web Server 69
Device Configuration page The Device Configuration page shows the values of all of the settings that are available in the printer. The contents of this page are consistent with the configuration page that the firmware generates.
Software description Figure 2-41 Device Configuration page (2 of 2) ENWW HP Embedded Web Server 71
Network Summary page The Network Summary page contains information about the network and its enabled features.
Software description Figure 2-43 HP EWS Network Summary page (2 of 2) Print Info Pages Use the Print Info Pages page to print the internal special pages the device generates.
Software description Figure 2-44 HP EWS – Print Info Pages page Color Usage Job Log Click the Color Usage Job Log tab to: ● Find the printer's serial number, which is listed under the Product Information subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the printer has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
Software description Figure 2-46 HP EWS – Event Log page Settings tab Use the Settings tab to view and change settings for the following features: ● Device Information page ● Paper Handling page ● Printing page ● PCL5c page ● PostScript page ● Print Quality page ● Print Density page ● Paper Types page ● System Setup page ● Service page Device Information page The Device Information page contains identifying information about the printer: ENWW ● Device Description.
Software description Figure 2-47 HP EWS – Device Information page Paper Handling page Use this page to configure the paper-handling settings for the printer. Change the default settings by clicking the blue arrow next to each option and highlighting the selection.
Printing page Software description Use this page to change the printing defaults for the printer. Figure 2-49 HP EWS – Printing page PCL5c page Use the PCL5c page to change font information and form length. Figure 2-50 HP EWS – PCL5c page PostScript page Use the PostScript page to change the Print PS Errors option.
Print Quality page Use the Print Quality page to change the print quality defaults for the printer. Software description Figure 2-52 HP EWS – Print Quality page Print Density page Use the Print Density page to control the print density of each print cartridge on the printer.
Software description Figure 2-53 HP EWS – Print Density page Paper Types page Use the Paper Types page to set the default paper type settings for the printer.
Software description Figure 2-54 HP EWS – Paper Types page System Setup page Use the System Setup page to change settings on the printer such as Jam Recovery and Auto Continue. Figure 2-55 HP EWS – System Setup page Service page Use the Service page to start the cleaning mode procedure on the printer.
Software description Figure 2-56 HP EWS — Service page Password page Use this page to set or change the Administrator password. Figure 2-57 HP EWS – Password page Networking tab Use the Networking tab to view and change settings for the network connection and communication with the printer.
Software description Figure 2-58 HP EWS – IP Configuration page Advanced page Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the printer. Figure 2-59 HP EWS – Advanced page Bonjour (or Rendezvous) page Use the Bonjour (or Rendezvous) page to enable or disable the Bonjour settings for the printer.
Software description Figure 2-60 HP EWS – Bonjour (or Rendezvous) page SNMP page Use this page to configure the SNMP settings for the printer. Figure 2-61 HP EWS – SNMP page Network Summary page The Network Summary page contains all the information about the network and its enabled features.
Software description Figure 2-62 HP EWS – Network Summary page (1 of 2) 84 Chapter 2 Software description ENWW
Software description Figure 2-63 Network Summary page (2 of 2) ENWW HP Embedded Web Server 85
Software description 86 Chapter 2 Software description ENWW
3 Install Microsoft Windows printingsystem components Introduction This chapter covers information about the HP Color LaserJet 2700 printing-system software for Microsoft Windows. For information about Macintosh installations, see Macintosh.
Installation overview The software for the HP Color LaserJet 2700 printer comes on one CD. The CD includes print drivers and all the software for the HP Color LaserJet 2700 printer. The HP Color LaserJet 2700 printer includes a new installer that improves the software installation process and supports a software-first installation, which is the recommended installation method.
Installation options The HP Color LaserJet 2700 printing-system software can be used with the HP Color LaserJet 2700 printer in the following configurations: ● Direct connection. Install the HP Color LaserJet 2700 printing-system software on a computer that is directly connected to the product through a USB port and running Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003. In this configuration, the printer is not shared.
NOTE Set up and turn on the HP Color LaserJet 2700 printer before installing the printingsystem software. Do not connect the HP Color LaserJet 2700 printer to the computer until prompted by the software installation program. NOTE Administrator privileges are required in order to install the printing-system software. 1. Quit all open programs. 2. Insert the HP Color LaserJet 2700 printing-system software CD into the CD-ROM drive.
Microsoft Windows installation for networked computers Each networked computer HP Color LaserJet 2700n model printing-system software installed has access to all of the printer features over a network connection. This access is through on-board networking that comes standard on the HP Color LaserJet 2700n model printer. NOTE Networking is not available on the HP Color LaserJet 2700 model printer.
Follow these steps to install the HP Color LaserJet 2700 printing system software. 1. Quit all open programs. 2. Insert the HP Color LaserJet 2700 printing-system CD into the CD-ROM drive on the computer. NOTE If the CD starts automatically, click Exit to exit the installation program and continue with Step 3. 3. Click Printers and Faxes, then click Add a Printer. 4. Click Next on the Welcome dialog box. 5.
16. Click Finish to continue the installation. 17. The Completing the Add Printer Wizard dialog box appears. Click Finish to complete the installation. Plug-and-Play installation for direct connections Instead of using Microsoft Windows Add-Printer Wizard to install print drivers on computers directly connected to the printer, HP recommends using either a Minimum installation from the printing-system CD or a Plug-and-Play installation.
prompted by the dialog box to confirm that the HP Color LaserJet 2700 printer is connected and running properly. Plug-and-Play Installation for installing print drivers Use this method to install the print drivers on a computer running the MS Windows XP x64 Edition operating system. CAUTION Do not attach the USB cable to the printer until prompted during the EZInstall program. The HP Color LaserJet 2700 printer must be properly set up before starting the Plug-and-Play installation.
NOTE This document outlines the procedures for sharing a printer through Microsoft Windows Sharing (peer-to-peer networking). If these procedures are not successful, contact Microsoft at the following Web site:www.microsoft.com. Because it is a function of Microsoft operating systems and not of the HP printer drivers, HP does not support peer-to-peer networking.
Setting up Microsoft Windows 2000 client computers 1. Click Start, click Settings, and then click Printers. 2. Double-click the Add Printer icon to open the Add Printer wizard. 3. Click Next to start the wizard. 4. Click the Network Printer option button, and then click Next. 5. Type the path to and share name of the HP Color LaserJet 2700 printer to connect. - OR Click Browse and navigate to find it. 6. Click Next. 7.
Microsoft Windows install ENWW Installation options 97
Installation dialog box options for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows 2003 The following section shows the dialog box options that appear during the HP Color LaserJet 2700 printing-system software installation on Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Server 2003 operating systems. NOTE HP recommends installing the software before connecting the HP Color LaserJet 2700 printer to the computer (software-first installation).
NOTE The option to cancel the installation of the HP Color LaserJet 2700 printer software is offered at different times throughout the installation process. Click Cancel on screens that contain this option to go to the Cancel dialog box. Figure 3-2 Step 2 - Cancel dialog box Click Yes to close the installer. Microsoft Windows install Click No to return to the last installer dialog box that was open. Figure 3-3 Step 3 - Firewall Warning dialog box Click Back to go to the Welcome dialog box (step 1).
Click Next to go to the Check for recommended installation updates dialog box (step 4). Click Cancel to go to the Cancel dialog box (step 2). Microsoft Windows install Figure 3-4 Step 4 - Check for Recommended Installation Updates screen If you have Web access, click Yes to check for HP Color LaserJet 2700 printer installation updates and to continue with installation of the printing-system software. This step is optional. Click any of the links to get more information about installation updates.
Select Full (Recommended) to select the full HP Color LaserJet 2700 printing-system software installation. Select Minimum to install only the software needed to print with the HP Color LaserJet 2700 printer. Click Details to get more information about each of the installation options. Click Cancel to go to the Cancel dialog box (step 2). After selecting a Full or Minimum installation, click Next to continue with the Installation.
Microsoft Windows install Figure 3-6 Step 6 - License Agreement dialog box Click I accept the terms in the license agreement to continue the installation. Click I do not accept the terms in the license agreement to cancel the installation. Click Next to go to the HP Extended Capabilities dialog box (step 7). Click Cancel to go to the Cancel dialog box (step 2).
Click Yes, install HP Extended capabilities to install these capabilities. If you select the option to participate, you receive an invitation about two weeks later. No information is gathered until you receive the invitation and agree to all of the terms. The invitation contains full disclosure of the information to be communicated. Participation is completely voluntary, and the impact on processing and connecting speed is negligible. Personal information is never sent without permission.
Microsoft Windows install Figure 3-8 Step 8 - Thank you for buying another HP product! dialog box (destination folder) This screen shows the destination folder where the printing-system software files are installed. The default option creates an HP program group, which is accessed by clicking Start and then selecting Programs or All Programs.
Click Back to go back to the Thank you for buying another HP product! (destination folder) dialog box (step 8). Click Next to go to the Installing screen, which will automatically lead to the Connection Type dialog box (step 10). Click Cancel to go to the Cancel dialog box (step 2).
Microsoft Windows install Figure 3-10 Step 10 - Connection Type dialog box NOTE This is the first screen to appear if you are installing the printing-system software on a computer running Microsoft Windows Server 2003. Click Directly to this computer using a USB cable (a "direct connection"), then Next to go to the Installing screen, which automatically leads to the Connect Your Device Now dialog box (step 11). Click Through the network, then Next to go to the Identify Printer dialog box (step 12).
NOTE If the HP Color LaserJet 2700n printer version is being installed through a network connection, go to Identify Printer (step 12). Connect the USB cable between the computer and the HP Color LaserJet 2700 printer and wait for the software to detect the connection. Then click Next to go to the Printer Found dialog box (step 18). Click Help to start the online Help system. Click Back to return to the Connection Type dialog box (step 10). Click Cancel to go to the Cancel dialog box (step 2).
Microsoft Windows install Figure 3-12 Step 12 - Identify Printer dialog box NOTE If installing a direct-connection to the printer, go to the Printer Found dialog box (step 18). Click the Select from a list of detected printers (Recommended) option, and then click Next to go to the Searching dialog box (step 14). Click the Specify a printer by address option, and then click Next to go to the Specify Printer dialog box (step 17). Click Help to start the online Help system.
The Firewall Detected screen might appear. Click Help to start the online Help system. Click Back to return to the Identify Printer dialog box (Step 12). Click Next to allow Setup to open the port and to continue with the installation. This will take you to the Searching dialog box (Step 14). Click Cancel to go to the Cancel dialog box (step 2).
Microsoft Windows install Figure 3-14 Step 14 - Searching dialog box The Searching dialog box appears while the computer searches for the printer on the network. If the installer finds the printer on the network, then the installer automatically goes to the Printer Found dialog box (step 18). If the installer does not find the printer on the network, then the installer automatically takes goes to the Printer Not Found dialog box (step 15). Click Cancel to go to the Cancel dialog box (step 2).
Click Help to start the online Help system. Click Back to return to the Identify Printer dialog box (step 12). Click Next to go to the Check Printer Connection dialog box (step 16). Click Cancel to go to the Cancel dialog box (step 2).
Microsoft Windows install Figure 3-16 Step 16 - Check Printer Connection dialog box Click Search again for all available printers and then click Next to go to the Searching dialog box (step 14). Click Specify a printer by address and then click Next to go to the Specify Printer dialog box (step 17). Click Help to start the online Help system. Click Back to return to the Identify Printer dialog box (step 12). Click Cancel to go to the Cancel dialog box (step 2).
Type any of the addresses and then click Next to go to the Printer Found dialog box (step 18). Click Help to start the online Help system. Click Back to return to the Check Printer Connection dialog box (step 16). Click Cancel to go to the Cancel dialog box (step 2).
Microsoft Windows install Figure 3-18 Step 18 - Printer Found dialog box Click Yes, install this printer., and then click Next. If performing a direct connection, go to the Installing dialog box (step 20). If performing a network connection, go to the Confirm Network Settings dialog box (step 19). Click No, I want to install a different printer., and then click Next to go to the Check printer connection dialog box (step 16). Click Help to start the online Help system.
Click Next to go to the Installing dialog box (step 20). Click Change Settings to change the network settings. Click Help to start the online Help system. Click Back to return to the Printer Found dialog box (step 18). Click Cancel to go to the Cancel dialog box (step 2).
Microsoft Windows install Figure 3-20 Step 20 - Installing dialog box As the files install, the status bars change to show the installation progress. When installation is complete, the Software installation complete dialog box appears (step 21).
Click Finish to complete the installation and the Test Page dialog box appears (step 22).
Microsoft Windows install Figure 3-22 Step 22 - Test Page dialog box Click Troubleshoot for help if the test page did not print . Click OK to close the installer. When the installer closes, the Sign up now Web page appears (step 23).
To begin the process of registering your HP Color LaserJet 2700 printer with HP, select your country/ region in the Select your location drop-down box. Then click Next to continue the registration process on the Registration screen (step 24). Click Cancel to go straight to Congratulations screen (step 25), which completes your installation of the HP Color LaserJet 2700 printing-system software without registering it with HP at this time.
Microsoft Windows install Figure 3-24 Step 24 - Register Product dialog box Select the location from the drop-down menu and then click Register. Follow the on-screen directions to complete the registration of the HP Color LaserJet 2700 printer. After completing the registration process, the Congratulations dialog box appears (step 25). If you do not want to register your HP Color LaserJet 2700 printer at this time, click the red box in the upper right-hand corner to close the Register Product Web page.
When this screen appears, the HP Color LaserJet 2700 printer software is fully installed. Select Exit at the bottom of the screen to close the installer window, or select another screen option. Click Product Registration for another opportunity to register the HP Color LaserJet 2700 printer on the HP Web site. Click Connect another HP CLJ 2700 to connect another HP Color LaserJet 2700 printer to the computer. Click Help to launch the online Help system.
Microsoft Windows install 122 Chapter 3 Install Microsoft Windows printing-system components ENWW
4 HP PCL 6 and PS emulation unidrivers for MS Windows Introduction ENWW ● Access to drivers ● Help system ● HP Postscript 3 Emulation Unidriver support ● Advanced tab features ● Paper/Quality tab features ● Effects tab features ● Finishing tab features ● Color tab features (HP PCL 6 Unidriver and PS Emulation Unidriver only) ● Services tab features ● Device Settings tab features ● About tab features HP PCL 6 and PS emulation unidrivers for MS Windows The HP Color LaserJet 2700 pri
Access to drivers To access the driver settings from within most software programs, click File, click Print, and then click Properties. The appearance and names of the driver tabs that appear can vary, depending on the operating system. These settings apply only while the software program is open. Other drivers can also be controlled directly from the Printers folder. These settings change the default settings used across all software programs.
Properties driver tabs The Properties driver tabs control the driver behavior and driver connections. To open the Properties tabs, click Start and then proceed according to which version of Microsoft Windows is installed. ● For Microsoft Windows 2000, click Settings, click Printers, right-click the printer name, and then select Properties. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes, right-click the printer name, and then select Properties.
Help system The HP PCL 6 Unidriver, the HP PCL 6 Black and White Driver, and the PS Emulation Unidriver include a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available. ● “What's this?” Help ● Context-sensitive Help ● Constraint messages “What's this?” Help "What's this?" Help is supported in Microsoft Windows 2000 and Microsoft Windows XP.
Whenever a constraint message appears with Resolve all conflicts for me automatically or I will resolve the conflict myself buttons, the action of the buttons is as follows: To reject the change that was just made, returning the control to its previous value, click Resolve all conflicts for me automatically and then click OK. ● To accept the change that was just made, click I will resolve the conflict myself and then click OK. This brings back the driver settings where the user can resolve the conflict.
HP Postscript 3 Emulation Unidriver support The HP postscript 3 emulation maintains full compatibility with Adobe PS level 3 when PS level 3 soft fonts are purchased from Adobe. Users of Adobe-licensed software might also have the right to use the Adobe PS level 3 print drivers from Adobe with the HP LaserJet printer Postscript level 3 emulation PPD. These drivers are available on the HP LaserJet printer software CD or from the HP Web site.
Advanced tab features Follow these steps to access the Advanced tab. 1. Click Start and then proceed according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings, and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2. Right-click the printer name, and then select Printing Preferences. 3.
Figure 4-3 Advanced tab – HP PCL 6 Black and White Driver HP PCL 6 and PS emulation unidrivers for MS Windows 130 Chapter 4 HP PCL 6 and PS emulation unidrivers for MS Windows ENWW
Figure 4-4 Advanced tab – PS Emulation Unidriver ● Paper/Output settings ● Graphic settings ● Document Options settings Paper/Output settings The Paper/Output setting contains the Copy Count settings. Copy Count setting Copy Count specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program.
When you click another group box or leave the Advanced tab, invalid entries into the edit box (such as non-numerical input, numbers less than 1, or numbers greater than 9999) change to the last valid value that appeared in the box. The default number of copies is 1. Problems can develop when a software program and the driver it is running on both allow the user to set the number of copies to print.
TrueType Font settings This option specifies the TrueType font settings. The following settings are available: ● Substitute with Device Font. This setting causes the printer to use equivalent fonts for printing documents that contain TrueType fonts. This permits faster printing; however, special characters that the printer font does not support might be lost. This is the default setting. ● Download as Softfont.
Figure 4-5 Advanced tab - PS Emulation Unidriver - PostScript Options HP PCL 6 and PS emulation unidrivers for MS Windows ● PostScript Output Option ● TrueType Font Download Option ● PostScript Language Level ● Send PostScript Error Handler PostScript Output option The PostScript Output Option specifies the output format for PS files. Generally, use the default setting, Optimize for Speed, to print the documents.
TrueType Font Download option The TrueType Font Download Option specifies how TrueType fonts are downloaded. The default setting of Automatic allows the PS driver to decide which format is best. ● To download the TrueType font as a scalable outline font, click Outline. ● To download the TrueType font as a bitmap font, click Bitmap. ● If the printer is a TrueType rasterizer printer, click Native TrueType to download the TrueType font as an outline font.
Raster Compression (HP PCL 6 Unidriver only) Use the Raster Compression feature to select the graphics compression method: ● Automatic. The software determines the best compression method to use. ● Best Quality. Forces the software to use a lossless compression method. (Lossless means that no data is lost during compression.) ● Maximum Compression. Where applicable, requires the software to always use a lossy compression method (some data is lost).
Paper/Quality tab features Follow these steps to access the Paper/Quality tab. 1. Click Start and then proceed according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings, and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2. Right-click the printer name, and then select Printing Preferences. 3.
Figure 4-7 Paper/Quality tab – HP PCL 6 Black and White Driver HP PCL 6 and PS emulation unidrivers for MS Windows 138 Chapter 4 HP PCL 6 and PS emulation unidrivers for MS Windows ENWW
Figure 4-8 Paper/Quality tab – PS Emulation Unidriver ● Print Task Quick Sets ● Paper Options group box ● Document preview image ● Print Quality group box (HP PCL 6 Unidriver and PS Emulation Unidriver only) Print Task Quick Sets The first group box in the upper portion of the Paper/Quality tab is Print Task Quick Sets.
NOTE The Print Task Quick Sets tabs are not available through the Advanced and Services tabs. The Print Task Quick Sets setting also does not appear on the driver tabs in the Properties section (which can be accessed by right-clicking on the HP Color LaserJet 2700 icon after clicking the Start button and the Printers option for the specific Microsoft Windows version installed on the computer). Use the Print Task Quick Sets setting to store the current combination of driver settings.
Paper Options group box The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following figure shows the Paper Options group box and the selections that are available by default. The appearance of the Paper Options group box changes when the Use Different Paper/Covers check box is selected.
For the Other Pages and Back Cover settings, you can select a source (tray) and media type that differ from the settings selected for First Page. If a conflict exists among media source, media size, and media type, and the conflicting settings are kept, the settings are processed in the following order: media size, media type, and then media source. The media-size settings in most software programs override the driver settings.
The default setting is Automatically Select, which makes the printer use the source tray that is loaded with the right size of paper for the media size selected. If another source tray is selected other than Automatically select, make sure that the correct media size is loaded in the source tray. Type is: drop-down menu The Type is: drop-down menu shows all the paper types that the HP Color LaserJet 2700 printer supports.
Use Different Paper/Covers options Print books that include different media types by using the Use Different Paper/Covers options. When the Use Different Paper/Covers check box is selected, the following settings can appear in the group box, along with associated options: ● Front Cover ● First Page ● Other Pages ● Last Page ● Back Cover To access Use Different Paper/Covers options, configure the setting for the print job.
Figure 4-10 Front Cover setting ● Add a Blank or Preprinted Cover check box ● Source is: drop-down menu ● Type is: drop-down menu When Front Cover or Back Cover is selected, also select the Add a Blank or Preprinted Cover check box to enable the setting. The Source is: and Type is: drop-down menus become available and a check mark appears next to the Front Cover or Back Cover option. NOTE The Back Cover options are not available when the Booklet Layout setting is enabled on the Finishing tab.
First Page, Other Pages, and Last Page options Use these options to select an alternative media size, type, or source for the first page, other pages, or last page of a document. The following figure shows the appearance of the Paper Options group box when Use Different Paper/Covers is selected.
● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. Move the mouse cursor over the document preview image. The cursor changes from an arrow to a gloved hand. Toggle between portrait and landscape page orientation by clicking the image. Print Quality group box (HP PCL 6 Unidriver and PS Emulation Unidriver only) The Print Quality group box provides options that control resolution and digital imaging settings.
The following settings can be adjusted on the HP Digital Imaging Options dialog box: ● Contrast Enhancement. This setting has an Automatic check box and a slide bar ranging from Off to High. Use the Contrast Enhancement setting to increase image contrast for a more visually pleasing result. This filter is useful with flat images (images in which much of the image content is compressed into a small dynamic range of pixel values).
Effects tab features Follow these steps to access the Effects tab. 1. Click Start and then proceed according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2. Right-click the printer name, and then select Printing Preferences. 3.
● Document preview image ● Watermarks group box Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that are found on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet. For more information, see Print Task Quick Sets in the Paper/Quality tab section of this guide.
Figure 4-14 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size. % of Normal Size option The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The default setting in the entry box is 100% of normal size.
● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. The cursor changes from an arrow to a gloved hand when it moves over the document preview image. Toggle between the portrait and landscape page orientation by clicking the image. Watermarks group box Use the Watermarks feature to select a watermark, create a custom watermark (text only), or edit an existing watermark.
Figure 4-15 Watermark Details dialog box Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then select a different watermark or click New, all of the changes made to the previous watermark are saved, and only the current, unsaved changes can be canceled.
The typed name in the Watermark Message field appears in the following locations: ● In the Current Watermarks group box in the Watermark Details dialog box ● In the Watermarks group box on the Effects tab NOTE No more that 30 watermarks can exist in the Current Watermarks list at one time. When the limit of 30 watermarks is reached , the New button is disabled. The (none) setting is one of the 30 definable watermarks; the names for the other 29 watermarks can be customized.
The Font Attributes group box contains the following controls: ● Name drop-down menu ● Color drop-down menu ● Shading drop-down menu ● Size spin box ● Style drop-down menu Name drop-down menu The Name drop-down menu lists fonts that are currently installed on the system. The default is languagedependent. Color drop-down menu The Color drop-down menu provides a fixed, unalterable set of color choices, in palette/color namepair form, for the watermark.
Table 4-2 Watermark color values (continued) Setting Very Dark Darkest Gray Red Yellow Green Cyan Blue Magenta 64 64 64 64 255 255 255 32 255 255 32 32 32 255 32 32 255 255 255 32 32 32 32 32 32 255 255 255 0 255 255 0 0 0 255 0 0 255 255 255 0 0 0 0 0 0 255 255 255 Shading drop-down menu The default Shading setting for new and preset watermarks is Very Light. The following range of shades is available from the Shading drop-down menu.
Finishing tab features Follow these steps to access the Finishing tab. 1. Click Start and then proceed according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2. Right-click the printer name, and then select Printing Preferences. 3.
Figure 4-17 Finishing tab – PS Emulation Unidriver The Finishing tab contains the following controls: HP PCL 6 and PS emulation unidrivers for MS Windows ● Print Task Quick Sets ● Document Options ● Document preview image ● Orientation group box Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Printing Preferences driver tabs.
● Booklet Layout drop-down menu ● Pages per Sheet drop-down menu ● Print Page Borders check box ● Page Order drop-down menu Print on Both Sides (Manually) check box The Print on Both Sides (Manually) option controls the manual duplexing function of the HP Color LaserJet 2700 printer. Manually printing on both sides Select the Print on Both Sides (Manually) check box to print on the second side of the media for the HP Color LaserJet 2700 printers.
● Heavy (105-120 g/m2_ ● Intermediate (90-104 g/m2) ● Extra Heavy (120-163 g/m2) ● HP Cover (200 g/m2) ● HP Matte Photo (200 g/m2) ● HP Glossy Photo (220 g/m2) Cardstock media can be manually printed on the second side, but there is no change to the print mode. A triangle enclosing an exclamation point icon appears next to the Transparencies and Labels options. This icon indicates that duplex printing is not advised for these paper types.
5. Insert the stack of even-number pages that just printed when the control panel shows the Manually Feed message (or it shows the Load Tray message), insert the stack of media (on which the evennumbered pages have been printed) as indicated on Figure 4-18. 6. Click the green OK button on the printer control panel. 7. The second half of the job prints on the second side (blank) of the stacked sheets. The driver automatically coordinates the odd- and even-page printing.
appears in the lower-right portion of the preview image, indicating that printing occurs on the back side. An arrow on the folded-over corner points in the direction that the pages would be flipped if they were bound together. Short-side binding is for print jobs with pages that read by flipping over like the pages of a calendar. Long-side binding is for print jobs with pages that read by turning like the pages of a book.
Printing a book To print a book in which the front cover, first page, other pages, last page, and back cover are printed on different media types, see the Paper/Quality tab features section of this chapter. Pages per Sheet drop-down menu On the Finishing tab, use the Pages per Sheet option to select the number of pages to print on a single sheet of media. If more than one page per sheet is selected, the pages appear smaller and are arranged on the sheet in the order that they would otherwise be printed.
Figure 4-19 Page-order preview images ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up.
Landscape option button Select this feature to print the document in Landscape orientation, which is when the top edge of the document is the longer edge of the paper. Rotate by 180 degrees check box Select this feature to rotate the document image on the paper 180°. For example: If the return address on an envelope is smudged, select this setting and then feed the envelope into the printer so the return address area goes in first.
Color tab features (HP PCL 6 Unidriver and PS Emulation Unidriver only) Follow these steps to access the Color tab. 1. Click Start and then proceed according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2.
The Color tab contains the following controls: ● Print Task Quick Sets group box ● Color Options group box ● Document preview image Print Task Quick Sets The Print Task Quick Sets control is available on each Printing Preference tab, and is used to store the current combination of driver settings found on all of the other tabs. Print Task Quick Sets are either preset or user-defined printing specifications, such as paper size and pagers per sheet.
Figure 4-21 Color Settings dialog box The Color Settings dialog box gives you independent control of the following settings: ● Text ● Graphics ● Photographs ● Color Options HP PCL 6 and PS emulation unidrivers for MS Windows Text, Graphics, and Photographs settings Use these sections to adjust the Neutral Grays setting for each control. Neutral Grays setting The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is embedded in the printer firmware.
Color Options Use the Color Options setting group to control the Edge Control, RGB Color, and Halftone settings for all color printing. Edge Control Edge Control determines how edges are rendered. Edge Control consists of Adaptive Halftoning and Trapping. Adaptive Halftoning increases the edge sharpness. Trapping reduces the effect of color-plane misregistration by slightly overlapping the edges of adjacent objects. The Edge Control option contains the following settings: ● Off.
Halftone The Halftone setting controls the selection of a device-dependent halftone algorithm that is embedded in the printer firmware. The Halftone options, Smooth and Detail, affect the resolution and clarity of the color output. ● ● Smooth. This option provides better results for large, solid-filled print areas. It also enhances photographs by smoothing out fine color gradations. Select this option for uniform and smooth area fills.
Services tab features Follow these steps to access the Services tab. 1. Click Start and then proceed according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. Right-click the printer name, and then click Printing Preferences. 3. Click the Services tab.
● Check for driver updates ● Orders supplies If the computer has Internet access, select any of these items and click Go! to open the corresponding HP Web page.
Device Settings tab features Follow these steps to access the Device Settings tab. 1. Click Start, and then proceed according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2. Right-click the printer name, and then click Properties. 3.
Figure 4-24 Device Settings tab - PS Emulation Unidriver (1 of 2) HP PCL 6 and PS emulation unidrivers for MS Windows Figure 4-25 Device Settings tab - PS Emulation Unidriver (2 of 2) The Device Settings tab contains the following controls: 174 Chapter 4 HP PCL 6 and PS emulation unidrivers for MS Windows ENWW
● Form to Tray Assignment ● Font Substitution Table ● External Fonts (HP PCL 6 Unidriver and HP PCL 6 Black and White Driver only) ● Installable Options ● Additional Device Settings options (PS Emulation Unidriver only) ● Send CTRL-D Before Each Job ● Send CTRL-D After Each Job ● Convert Gray Text to PostScript Gray ● Convert Gray Graphics to PostScript Gray ● Add Euro Currency Symbol to PostScript Fonts ● Job Timeout ● Wait Timeout ● Minimum Font Size to Download as Outline ● Max
4. Click OK to enable the settings, or, if necessary, click the Cancel button to reconfigure all the trays and remove the size and type constraints that you have specified on the Paper/Quality tab. Font Substitution Table Clicking the Font Substitution Table allows the user to change the TrueType-to-PostScript font mapping options. The following figure shows the Device Settings tab with part of the Font Substitution Table open.
Figure 4-27 Font Installer dialog box Installing external fonts Follow these steps to install external fonts. ENWW Click Start, and then click the following according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings and then Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003 click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2.
Removing external fonts 1. Click Start, and then proceed according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2. Click the Device Settings tab. 3. Click the External Fonts option. The Properties button appears. 4. Click the Properties button.
PostScript Passthrough (PS Emulation Unidriver only) PostScript Passthrough is enabled by default, and must be enabled for most print jobs. This option provides additional capabilities for some software programs when printing to a Postscript driver. Options such as watermarks, n-up printing, and booklet printing might not print correctly from some software programs when PostScript Passthrough is enabled because such programs send Postscript information to the printer that the driver cannot control.
Output Protocol This control specifies the protocol that the HP Color LaserJet 2700 uses for print jobs. Three options are available: ● Click ASCII to send data in ASCII format (7-bit), which might take longer to print but can be sent through any I/O channel, such as a USB or network port. ● Click TBCP (Tagged Binary Communications Protocol) to send all data in binary (8-bit) format, except special control characters.
Wait Timeout This option specifies how long the HP Color LaserJet 2700 printer waits to get more PS information from the computer. After the specified time passes, the printer stops trying to print the document and prints an error message. When printing a very complicated document, it might help to increase this value. By specifying 0 seconds, the printer waits indefinitely. The default setting is 300 seconds. Use the spin box to change this value up to a maximum of 32,767 seconds.
About tab features Follow these steps to gain access to the About tab. 1. Click Start, and then click the following according to which version of Microsoft Windows is installed: ● For Microsoft Windows 2000, click Settings, and then click Printers. ● For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. ● For Microsoft Windows XP Home, click Printers and Other Hardware Devices. 2. Right-click the printer name, and then click Properties. 3.
The About tab lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is default or user-defined.
HP PCL 6 and PS emulation unidrivers for MS Windows 184 Chapter 4 HP PCL 6 and PS emulation unidrivers for MS Windows ENWW
5 Macintosh Introduction The HP Color LaserJet 2700 comes with printing software and installers for Apple Computer, Inc., Macintosh operating systems.
Macintosh printing-system software The HP Color LaserJet 2700 printing system for Macintosh is composed of an HP-created postscript printer definition file (PPD) and a printer dialog extension (PDE) file that work together with the Macintosh OS print system. These files are used by the Macintosh OS print system to determine default print settings and also allows the user to select between the various print options and settings and are installed by the provided HP LaserJet Installer.
Topics: ● Printing-system software on the Web ● In-box printing-system software CDs Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software. The Web site offers an option for automatic E-mail notification about new software releases. NOTE This document describes drivers that are shipped with the printing-system software CD.
Macintosh partition The HP Color LaserJet 2700 printing-system software CD is divided into two partitions, one for each of the following operating systems: ● MS Windows ● Macintosh The HP Macintosh printing-system software files all reside in the Macintosh partition. The HP LaserJet Installer for Macintosh is at the root of the Macintosh CD Partition. The user manuals (in PDF format) are grouped by language and are under the Documents directory on the Macintosh CD Partition.
HE = Hebrew ● HU = Hungarian (Magyar) ● PL = Polish (Polski) ● RO = Romanian ● RU = Russian ● SK = Slovak ● SL = Slovenian ● TR = Turkish CD Asia (part number Q7824–60101): ● ID = Indonesian (Bahasa) ● EN = English ● KO = Korean ● JA = Japanese ● TH = Thai ● ZHCN = Simplified Chinese ● ZHTW = Traditional Chinese Macintosh ● ● ENWW Macintosh printing-system software 189
Macintosh install and uninstall instructions The HP Color LaserJet 2700 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. This document provides procedures for installing and removing the HP Color LaserJet 2700 printing-system software for Macintosh operating systems.
HP Embedded Web Server Mac OS X supports the HP Embedded Web Server (HP EWS). Use the HP EWS to perform the following tasks: ● View the device status and change device settings. ● View and change network settings for the device. ● Print information pages for the device. ● View the device event log. The HP EWS is accessed by using a web browser such as Safari. The HP USB EWS Gateway software allows the web browser to access the device if the device is connected using a USB cable.
NOTE The Continue button appears only after you type the "admin" password in the Authenticate dialog. 4. The main Installer dialog appears. Click Install and then follow the on-screen instructions to complete the software installation. NOTE When you are installing the printing-system software, be patient. The installer must perform an initial search of the computer for up to 1 minute. During this time the installer might appear to be stalled. 5.
The HP LaserJet Software dialog opens. Figure 5-2 HP LaserJet screen Double-click on the HP Color Laserjet 2700.app icon to open the installer. This begins the install process. The Authenticate dialog appears. Figure 5-3 Authenticate dialog Type the correct “admin” name and password and click OK to continue. Macintosh Click Cancel to exit the installation. The License dialog appears.
Figure 5-4 License dialog Click Print… to open the Page Setup dialog for the default printer and print a copy of the license agreement. Click Save… to open the system Save dialog and save the license agreement to disk. Read the software-license agreement and then click Continue to continue the installation. A dialog appears, asking you to accept the license agreement. Click Agree to accept the agreement. The Installing screen appears.
The installation screen closes automatically when the printing-system software installation is finished. Figure 5-6 USB Cable After the Installing screen finishes, a USB Cable pop-up screen appears. This dialogue prompts the user to perform a USB connection between the printer and the computer. If the connection is wanted, make it at this time. When completed, click OK. If the computer and printer are installed with a network connection, no action is needed.
Figure 5-8 HP LaserJet opening screen The original screen from the beginning of the installation appears again after closing the Install Note screen. Close this screen and go to the Printer setup instructions to complete the printer connection to a Macintosh computer. Printer setup After installing the printing-system software in Macintosh operating systems, the printer must be set up.
2. From the Go tab on the upper toolbar, select the Applications folder, open the Utilities folder, and then run the Printer Setup Utility (or Print Center in Mac V 10.2.8). The Printer List appears. It looks similar to the one shown in the following figure. Figure 5-9 Printer list screen The printer can also be configured using the Print & Fax pane of System Preferences (from the Apple menu, choose System Preferences..., then choose Print & Fax).
5. For a network connection you can select one of the following from the Printer Browser drop-down list: ● Bonjour in Mac V10.4 and higher or Rendezvous in Mac V10.3. ● IP Printing. If you are using Bonjour, carry out the following steps: a. Click the Default Browser tab, which will automatically set the Bonjour connection. Figure 5-11 Default Browser screen for Bonjour b. Select the HP Color LaserJet 2700 printer from the list.
If you want to use the IP Printing method, carry out the following steps: Click the IP Printer tab. Macintosh a.
b. From the Protocol pull-down menu, select the HP Jet Direct – Socket option. This is the recommended setting for HP printers. Figure 5-12 IP Printer Browser screen with HP JetDirect – Socket selected c. Type in the IP address in the Address entry. To find the printer IP address, run a configuration page from the printer control panel. Make sure the control panel heading reads Ready.
6. Click Add. The Installable Options screen appears. Figure 5-13 Installable Options screen 7. If the optional 500-sheet tray 3 is installed on the printer, select Installed from the Tray 3 menu, and then click Continue. 8. The device name appears in the Printer List and the setup is complete.
Carry out each one of these solutions in the order given, and restart the setup process after each one to see if the issue has been resolved. ● Verify that the USB or network cable is connected between the printer and the computer and that the printer is powered on. ● Try disconnecting and reconnecting the cable. If the computer has more than one USB port, try a different USB port. ● Turn the printer off and then back on again.
Access to the HP EWS Use any one of the following methods to gain access to the HP EWS: ● Using the Mac OS Print Center, Printer Setup Utility, or Print & Fax screen: 1. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility or the Print Center utility. You can also access the HP EWS using the Print & Fax pane of System Preferences (from the Apple menu, choose System Preferences..., then choose Print & Fax). 2.
Figure 5-15 Device Status screen The following sections describe the screens and features that are available in the HP EWS. Status tab The Status tab allows you to access and print out detailed information regarding device and supply status, device configuration, network configuration, and usage.
Figure 5-16 HP EWS – Device Status page Supplies Status page Macintosh The Supplies Status page displays the status of all of the supplies used by the printer, including the black, cyan, magenta, and yellow print cartridges.
Figure 5-17 HP EWS – Supplies Status page (1 of 2) Macintosh 206 Chapter 5 Macintosh ENWW
Figure 5-18 HP EWS – Supplies Status (2 of 2) Device Configuration page Macintosh The Device Configuration page displays the values of all of the settings available to be set in the printer. The contents of this page are consistent with the Configuration page generated by the firmware.
Figure 5-19 HP EWS – Device Configuration page (1 of 2) Macintosh 208 Chapter 5 Macintosh ENWW
Macintosh Figure 5-20 HP EWS – Device Configuration page (2 of 2) ENWW HP Embedded Web Server (EWS) 209
Network Summary page The Network Summary page contains all the information about the network and its enabled features.
Figure 5-22 HP EWS – Network Summary page (2 of 2) Print Info Pages The Print Info Pages page provides users the ability to easily print out the internal special pages that are generated by the device. The following information pages are available.
Figure 5-23 HP EWS – Print Info Pages page Event Log page Use the Event Log page to track the events that occur on the HP Color LaserJet 2700 printer.
Device Information page The Device Information page contains identifying information about the HP Color LaserJet 2700 printer. Figure 5-25 HP EWS – Device Information page Paper Handling page Macintosh Use this page to configure the paper-handling settings for the HP Color LaserJet 2700 printer.
Printing page Use this page to change the printing defaults for the HP Color LaserJet 2700 printer. Figure 5-27 HP EWS – Printing page PCL5c page Use the PCL5c page to change font information and form length. This page does not apply to Macintosh print drivers. Figure 5-28 HP EWS – PCL5c page PostScript page The PostScript page allows you to change the Print PS Errors option.
Figure 5-29 HP EWS – PostScript page Print Quality page Use the Print Quality page to change the print quality defaults for the HP Color LaserJet 2700 printer. Figure 5-30 HP EWS – Print Quality page Paper Types page Macintosh Use the Paper Types page to set the default paper type settings for the HP Color LaserJet 2700 printer.
Figure 5-31 HP EWS – Paper Types page System Setup page Use the System Setup page to change settings on the HP Color LaserJet 2700 printer such as Jam Recovery and Auto Continue. Figure 5-32 HP EWS – System Setup page Macintosh Service page Use the Service page to initiate the cleaning mode on the HP Color LaserJet 2700 printer.
Figure 5-33 HP EWS – Service page Password page Use this page to set or change the Administrator password. Figure 5-34 HP EWS – Password page Networking tab The Networking tab allows you to view and change settings for the device’s network connection and communication.
Figure 5-35 HP EWS – IP Configuration page Advanced page Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the HP Color LaserJet 2700 printer. Figure 5-36 HP EWS – Advanced page Bonjour page Macintosh Use the Bonjour page to enable or disable the Bonjour settings for the HP Color LaserJet 2700 printer. You can also use this page to change the Bonjour printer name.
Figure 5-37 HP EWS – Bonjour page SNMP page Use this page to configure the SNMP settings for the HP Color LaserJet 2700 printer. Figure 5-38 HP EWS – SNMP page Network Summary page Macintosh The Network Summary page contains all the information about the network and its enabled features.
Figure 5-39 HP EWS – Network Summary page (1 of 2) Macintosh 220 Chapter 5 Macintosh ENWW
Macintosh Figure 5-40 HP EWS – Network Summary page (2 of 2) ENWW HP Embedded Web Server (EWS) 221
Macintosh 222 Chapter 5 Macintosh ENWW
Engineering Details 6 Engineering Details Introduction Topics: ENWW ● Troubleshooting ● Uninstall ● Media attributes ● Hewlett-Packard Color LaserJet 2700 series Printing System Install Notes Introduction 223
Engineering Details Troubleshooting This section contains the following topics: ● Basic troubleshooting checklist ● Troubleshooting tools Basic troubleshooting checklist Use the following steps when trying to solve a problem with the device. Table 6-1 Troubleshooting checklist Step number Verification step Possible problems Solutions 1 Is the power on? No power is available because the power source, cable, switch, or fuse has failed. 1. Verify that the device is plugged in. 2.
4 Does the device print from the computer? Connect the network cable or USB cable to the device and the computer. Use a wordprocessing application to send a print job to the device. The software is not installed correctly or an error occurred during software installation. Uninstall and then reinstall the device software. Verify that the correct installation procedure and the correct port setting are used. The cable is not connected correctly. Reconnect the cable. An incorrect driver is selected.
Engineering Details If the File to E-mail utility is not successful for any reason (for instance, if the new message is cancelled or Web-based e-mail software is used), all the files are copied to a desktop folder named HpCCC, possibly with a string of 0's attached to the end. Zip these files and then e-mail them separately. ACCESSDENIEDUTILITY.EXE CCC agents use this utility when customers call in with registry “access denied” problems.
Engineering Details Uninstall This section provides information about the following topics: ● Uninstall methods ● Uninstall component list ● Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP Uninstall methods The following three methods exist for uninstalling the HP Color LaserJet 2700 printing-system software from the computer: ● Program group. Click Uninstall from the HP Color LaserJet 2700 program group from Programs menu on the computer.
Engineering Details 3. The Important Information dialog box appears. Click Next to continue.
The Cleanup Progress dialog box appears. A progress bar reflects the status of the uninstall process. Figure 6-2 Cleanup Progress dialog box ENWW Uninstall 229 Engineering Details 4.
Engineering Details 5. When the uninstall process is completed, the Restart dialog box appears. Select the Click here to restart later check box to restart the computer at a later time, and then click Finish. Or, click Finish to restart the computer and finish the uninstall process.
Engineering Details Media attributes Topics: ● Media types and sizes ● Custom paper sizes Media types and sizes The tables in this section provide information about media features, media attributes, and paperhandling constraints for the HP Color LaserJet 2700 printer. NOTE The following table lists the features and attributes of various media listed under the Size Is drop-down menu on the Paper/Quality tab. The list order can vary, depending on the operating system.
Engineering Details Table 6-2 Supported media attributes (continued) Paper sizes Width Height Double Postcard (JIS) [Tray 1 only] 148 mm (5.83 inches) 200 mm (7.87 inches) Double Japan Postcard [Tray 1 only] 148 mm (5.83 inches) 200 mm (7.87 inches) A5 148 mm (5.83 inches) 210 mm (8.27 inches) 8.5 x 13 (Foolscap) 216 mm (8.5 inches) 330 mm (13 inches) 16K 7.75 x 10.75 197 mm (7.75 inches) 273 mm (10.75 inches) 16K 184x260mm 184 mm (7.2 inches) 260 mm (10.
The following tables identify the media types the HP Color LaserJet 2700 supports in trays 1, 2, and 3. Table 6-3 Tray 1 and Tray 2 specifications Media type Dimensions1 Weight Capacity2 Paper Minimum: 76 x 127 mm (3 x 5 inches) 60 to 163 g/m2 (16 to 43 lb) Tray 1: up to 100 sheets HP Laser Photo Paper, gloss and HP Color Laser Photo Paper, matte Up to 176 g/m2 (47 lb) for Maximum: 216 mm x 356 mm postcards (8.
Engineering Details Table 6-4 Tray 3 specifications (continued) HP Color Laser Photo Paper, gloss and HP Color Laser Photo, matte2 1 2 Same as for paper 106 to 120 g/m2 (28 to 32 lb) Up to 200 sheets Cardstock Up to 120 g/m2 Up to (32 lb) Up to 200 sheets Letterhead 60 to 120 g/m2 (16 to 32 lb) Up to 500 sheets Capacity can vary depending on media weight and thickness and environmental conditions. Hewlett-Packard does not guarantee results when printing on other types of heavy paper.
Edition 1, 10/2006 ● I. INTRODUCTION ● II. LATE-BREAKING INFORMATION ● III. INSTALLATION INSTRUCTIONS ● IV. TECHNICAL ASSISTANCE ● V. LEGAL STATEMENTS I. INTRODUCTION Purpose of this document This document provides specific installation instructions and other information you should know before you install and use the printing system.
Engineering Details Product Description The HP Color LaserJet 2700 printer (Q7824A) is a single pass four-color laser printer that prints 15 pages per minute (ppm) in color and 20 pages per minute (ppm) in monochrome (black and white), has a 100-sheet priority feed slot (Tray 1) and a universal tray (Tray 2) that holds up to 250 sheets of various paper types and sizes or 10 envelopes, supports an optional 500-sheet paper tray (optional Tray 3), has a Hi-Speed USB 2.
Adobe Acrobat Reader. Acrobat Reader should be used to view the online manuals. The latest version of Acrobat Reader is available on the Adobe Web site at the following URL: www.adobe.com ● Printer documentation. The following documents are available on the printing system software CD-ROM: ● Document: HP Color LaserJet 2700 series printer User Guide File name: LJ2700_use_.pdf and LJ2700_use_.
Engineering Details ● Functionality on systems that only meet minimum system requirements will be limited. Use of many images or videos requires a system that meets the recommended system requirements for acceptable performance and reliability. ● Troubleshooting Setup and Install If your device is not recognized: ● Verify that your cable is USB 2.0 high-speed compliant. ● Ensure that your cable is connected correctly.
NOTE Administrator privileges are required to install the printing system onto a Windows 2000 or Windows XP operating system. Printing system installation from CD-ROM 1. Close all programs. 2. Insert the CD-ROM. 3. If the HP printing system installer program has not started after 30 seconds, complete steps 4 through 6. 4. From the Start menu on the taskbar, select Run. 5. Browse to the root directory for the CD-ROM drive. 6. Select the Setup.exe file. Click Open, and then click OK. 7.
Engineering Details 3. After the software installation is complete, attach the USB cable to the printer and the computer and then restart the computer. 4. After the computer has restarted, open the Print Center or Printer Setup Utility to see if the printer name appears in the Printer List. 5. If the printer name appears in the Printer List, the setup is complete. If the printer name does not appear in the Printer List, go to the next step. 6.
Some of the following services are provided for the United States only. Services similar to those listed below are available in other countries/regions. See the printer user guide or call your local authorized HP dealer. CUSTOMER SUPPORT See your printer user guide or call your local authorized HP dealer. WEB Browse to the following URL for online technical support: www.hp.
Engineering Details 242 Chapter 6 Engineering Details ENWW
Index Symbols/Numerics % of Normal Size setting unidrivers 151 64–bit drivers 21 A About tab HPToolboxFX 65 unidrivers 182 AccessDeniedUtility.
customer support 65 D density EWS page 78 HP ToolboxFX screen 47 Destination Folder 104 Device Configuration page, EWS (Macintosh) 207 Device Configuration page, EWS (Windows) 70 Device Configuration screen, HP ToolboxFX 29 Device Information page, EWS (Macintosh) 213 Device Information page, EWS (Windows) 75 Device Information screen, HP ToolboxFX 43 Device Settings tab 173 Device Status page, EWS (Macintosh) 204 Device Status page, EWS (Windows) 68 Device Status screen, HP ToolboxFX 28 dialog boxes, Mac O
PostScript page 214 Print Info Pages 211 Print Quality page 215 Printing page 214 Service page 216 Settings 212 SNMP page 219 Status tab 204 Supplies Status page 205 System Setup page 216 EWS (Windows) accessing 67 Advanced page 82 Bonjour (Rendezvous) page 82 Color Usage Job Log 74 Device Configuration page 70 Device Information page 75 Device Status page 68 Event Log page 74 IP Configuration page 81 Network Summary page 72, 83 Networking tab 81 Paper Handling page 76 Paper Types page 79 Password page 81 P
Bonjour (Rendezvous) page 82 Color Usage Job Log 74 Device Configuration page 70 Device Information page 75 Device Status page 68 Event Log page 74 IP Configuration page 81 Network Summary page 72, 83 Networking tab 81 Paper Handling page 76 Paper Types page 79 Password page 81 PCL5c page 77 PostScript page 77 Print Density page 78 Print Info Pages 73 Print Quality page 78 Printing page 77 Settings 75 SNMP page 83 Status tab 67 Supplies Status page 68 System Setup page 80 HP Extended Capabilities about 23 u
IP Configuration page, EWS (Macintosh) 217 IP Configuration page, EWS (Windows) 81 IP Configuration settings 59 IPX/SPX protocols 89 J jams recovery settings 55 Jetdirect print servers 89 Job Timeout, PS Emulation Unidriver 180 JPEG Passthrough 179 L landscape orientation Flip Pages Up, PCL 6 Unidriver 161 unidrivers 164 languages CDs, Macintosh 188 CDs, Windows 10 documentation 15 Layout Options, unidrivers 136 License Agreement dialog box Macintosh 194 Windows 102 Linux drivers 6, 8 local connections, Win
availability of software components 8 Linux and UNIX 6 Macintosh 186 Plug and Play 7 Windows 6, 7 Optimizations option, PCL 6 Unidriver 133 Order Supplies screen, HP ToolboxFX 66 orientation, page Flip Pages Up, PCL 6 Unidriver 161 unidrivers 164 outline, fonts 181 Output Protocol, PS Emulation Unidriver 180 P page orientation Flip Pages Up, PCL 6 Unidriver 161 unidrivers 164 pages per minute 4, 143 Pages per Sheet settings unidrivers 163 paper capacities 4 cover settings, unidrivers 142, 144 custom sizes s
portrait orientation Flip Pages Up, PCL 6 Unidriver 161 unidrivers 164 PostScript Options, PS Emulation Unidriver 133 PostScript page, EWS (Macintosh) 214 PostScript page, EWS (Windows) 77 PostScript Passthrough 179 PostScript screen, HP ToolboxFX 46 PPDs, Macintosh included 190 troubleshooting 202 uninstalling 202 preview image unidrivers 146 Print all Text as Black unidrivers 135 Print Density page, EWS (Windows) 78 Print Density screen, HP ToolboxFX 47 Print Document On settings unidrivers 150 Print in G
reports, printing 32 Resizing Options, unidrivers 150 resolution features 4 HP ToolboxFX settings 46 Print Quality page, EWS (Macintosh) 215 Print Quality page, EWS (Windows) 78 unidriver settings 147 restoring factory settings 55 RGB settings unidrivers 169 S Save/Restore Settings screen 56 saving settings unidrivers 139 Scale to Fit setting unidrivers 150 Searching dialog box 110 Send CTRL-D settings, PS Emulation Unidriver 180 Send TrueType as Bitmap PS Emulation Unidriver 135 serial number 29 Service ID
U unidrivers About tab 182 Advanced Printing Features, enabling 133 Advanced tab 129 booklet printing 162 Color tab 166 constraint messages 126 Copy Count 131 Device Settings tab 173 Document Options 133, 158 document preview image 146 Effects tab 149 Finishing tab 157 font substitution table 176 Form to Tray Assignment 175 Graphic settings 132 help 126 HP Digital Imaging 147 Image Color Management (ICM) 132 Installable Options 178 installation options 5 JPEG Passthrough 179 Layout Options 136 localized ver
252 Index ENWW
© 2006 Hewlett-Packard Development Company, L.P. www.hp.
