HP Color LaserJet 3800 printer Software Technical Reference
HP Color LaserJet 3800 printer Software Technical Reference
Copyright and license Trademark credits ©2005 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, PostScript®, and the Acrobat logo® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Purpose and scope Introduction.............................................................................................................................................1 HP Color LaserJet 3800.........................................................................................................................4 Printing-system software........................................................................................................................7 System requirements........
Macintosh printing system...................................................................................30 Driver Configuration for Windows.........................................................................................................31 Driver autoconfiguration.......................................................................................................31 Bidirectional communication................................................................................................
Stored Jobs..........................................................................................................................85 E-mail Alerts........................................................................................................................86 Network Settings..................................................................................................................87 Rendezvous Setting.........................................................................................
Document preview image..................................................................................................118 Watermarks.......................................................................................................................118 Current Watermarks..........................................................................................119 First Page Only.................................................................................................119 Edit…......................
Copies................................................................................................................................147 Orientation ........................................................................................................................147 Document preview image..................................................................................................148 About…............................................................................................................
Context-sensitive Help......................................................................................166 Paper tab features.............................................................................................................166 Paper size.........................................................................................................167 Layout...............................................................................................................168 Orientation..................
Watermark........................................................................................185 Watermark Font................................................................................185 Watermark Size................................................................................185 Watermark Angle..............................................................................185 Watermark Style...............................................................................186 Watermark Color.....
Print Optimizations ...........................................................................................204 PostScript Options............................................................................................204 Printer Features................................................................................................205 Layout Options..................................................................................................206 Paper/Quality tab features.........................
Print Page Borders............................................................................................237 Page Order........................................................................................................237 Document preview image..................................................................................................238 Orientation.........................................................................................................................
Convert Gray Graphics to PostScript Gray.......................................................261 Add Euro Currency Symbol to PostScript Fonts...............................................261 Job Timeout......................................................................................................261 Wait Timeout.....................................................................................................261 Minimum Font Size to Download as Outline............................................
Screen fonts.......................................................................................................................315 Installing the Macintosh printing system.............................................................................................316 Installing the HP LaserJet printing-system software for the Macintosh OS.......................316 Setting up an AppleTalk networked printer with Mac OS 9. V9.2.2 (Mac OS X Classic)...........................................................
Printing print-ready documents .........................................................................................................357 Print-ready file printing by using FTP through a browser...................................................357 Print-ready file printing by using FTP on a direct network connection...............................357 Windows operating systems.............................................................................358 Macintosh operating systems........................
List of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table 1-7 Table 1-8 Table 1-9 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 2-7 Table 3-1 Table 3-2 Table 3-3 Table 3-4 Table 3-5 Table 3-6 Table 3-7 Table 3-8 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 5-2 Table 6-1 Table 7-1 Table 7-2 Table 7-3 Table 7-4 Table 7-5 Table 7-6 Table 7-7 ENWW Software technical reference overview..............................................................
Table 7-8 Table 7-9 Table 7-10 Table 7-11 Table 7-12 Table 7-13 Table 7-14 Table 7-15 Table 7-16 Table 7-17 Table 7-18 Table 7-19 Table 7-20 Table 7-21 Table 7-22 Table 7-23 Table 7-24 Table 7-25 Table 7-26 Table 7-27 Table 7-28 Table 7-29 Table 7-30 Table 7-31 Table 7-32 Table 7-33 Table 7-34 Table 7-35 Table 7-36 Table 7-37 xvi Troubleshooting a firmware update failure .................................................................................345 Update messages....................................
List of figures Figure 1-1 Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 ENWW Installation softw
Figure 2-40 Figure 2-41 Figure 2-42 Figure 2-43 Figure 2-44 Figure 2-45 Figure 2-46 Figure 2-47 Figure 2-48 Figure 2-49 Figure 2-50 Figure 2-51 Figure 2-52 Figure 2-53 Figure 2-54 Figure 2-55 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figure 3-19 Figure 3-20 Figure 3-21 Figure 3-22 Figure 3-23 Figure 3-24 Figure 3-25 Figure 3-26 Figure 3-27 Figur
Figure 3-35 Figure 3-36 Figure 3-37 Figure 3-38 Figure 3-39 Figure 3-40 Figure 3-41 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24 Figure 4-25 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Fi
Figure 5-19 Figure 5-20 Figure 5-21 Figure 5-22 Figure 5-23 Figure 5-24 Figure 5-25 Figure 5-26 Figure 5-27 Figure 5-28 Figure 5-29 Figure 5-30 Figure 5-31 Figure 5-32 Figure 5-33 Figure 5-34 Figure 5-35 Figure 5-36 Figure 5-37 Figure 5-38 Figure 5-39 Figure 5-40 Figure 5-41 Figure 5-42 Figure 5-43 Figure 5-44 Figure 5-45 Figure 5-46 Figure 5-47 Figure 5-48 Figure 5-49 Figure 5-50 Figure 5-51 Figure 5-52 Figure 5-53 Figure 6-1 Figure 6-2 Figure 6-3 Figure 6-4 Figure 6-5 Figure 6-6 Figure 6-7 Figure 6-8 Figu
Figure 6-16 Figure 6-17 Figure 6-18 Figure 7-1 ENWW Installing dialog box ....................................................................................................................333 LaserJet ReadMe icon................................................................................................................334 Installation success message.....................................................................................................
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Purpose and scope 1 Purpose and scope Introduction This software technical reference (STR) provides information about and troubleshooting tips for the HP Color LaserJet 3800 printing-system software. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and HP Color LaserJet 3800 printer end users, as appropriate.
Table 1-1 Software technical reference overview (continued) Chapter Content Chapter 3, HP traditional print drivers for Windows ● International Color Consortium (ICC) profiles ● PANTONE*® color profiles ● HP Easy Printer Care (a new HP software feature for Windows operating systems) ● HP Embedded Web Server ● HP Printer Utility for Macintosh (a new HP software feature for Mac OS X) ● HP Web Jetadmin This chapter provides detailed descriptions of the HP traditional PCL 6, PCL 5, and postscript
Purpose and scope Additional detailed information about the HP Color LaserJet 3800 printing-system software is published in an addendum to this STR.
HP Color LaserJet 3800 The following table contains descriptions of the HP Color LaserJet 3800 printer features that are discussed in this STR. Product configurations might vary among countries/regions.
Environmental features Fonts Paper handling ENWW ● Quick copy ● Stored jobs ● Mopier mode ● Personal identification number (PIN) printing ● Fonts and forms ● Sleep-mode setting ● High content of recyclable components and materials ● Energy Star® compliant ● Restrictions of Hazardous Substances (RoHS) Directive compliant ● Internal fonts are available for both printer command language (PCL) and postscript emulation.
Table 1-2 HP Color LaserJet 3800 printer features (continued) Accessories Connectivity Supplies 6 Chapter 1 Purpose and scope ● Optional printer hard disk, which provides storage for fonts and macros as well as additional features for job storage ● Dual inline memory modules (DIMM) ● Flash memory slots for additional fonts and firmware upgrades ● Additional 500-sheet paper feeder (tray 3) ● Enhanced input/output (EIO) card slots for optional connectivity (Network connection through an HP Jetd
Purpose and scope Printing-system software This section contains information about the following topics: ● System requirements ● Supported operating systems ● Availability System requirements The section lists system requirements for installing and using the HP Color LaserJet 3800 printingsystem software on each of these supported operating systems: ● Windows ● Macintosh ● Linux ● UNIX Windows ● Pentium® or compatible processor ● Windows 98, Windows Me, or Windows 2000: 333-MHz processor w
UNIX For information about UNIX® support for the printer, see the following Web sites: ● www.hp.com/go/jetdirectunix_software ● www.hp.com/go/unixmodelscripts Supported operating systems Windows operating systems provide full-featured support for the HP Color LaserJet 3800 printer. Operating systems that are not described in this STR provide varying levels of functionality.
Purpose and scope www.hp.com/go/linuxprinting ● UNIX. For more information, go to the following Web site: www.hp.com/go/jetdirectunix_software ● UNIX model scripts. Available only on the Web at the following Web site: www.hp.com/go/unixmodelscripts. ● Windows Terminal Server ● Citrix Terminal Server. For more information, go to the following Web site: h20000.ww2.hp.com/bizsupport/TechSupport/Document.jsp Alternatively, go to the HP.com Web site and search for “c00213455”.
NOTE Only 32-bit print drivers are available on the printing-system software CD. If the computer is running a 64-bit operating system, you must install a 64-bit print driver. The 64-bit print drivers for Windows XP and Windows Server 2003 are available on the Web at www.hp.com/go/ clj3800_software. For information about driver support in various operating systems, see Supported operating systems.
In-box printing-system software CDs The software CD for the HP Color LaserJet 3800 printer contains a variety of files for installing the printing-system software on the computer. This section describes the files that are available on the software CD and provides additional information about support and availability.
HP LaserJet software CD, Macintosh partition The files contained in the Macintosh partition of the HP LaserJet software CD are grouped by language and reside in the following directories: ● Mac OS X (installer for the Mac OS X operating system) ● Mac OS 9 (installer for the Mac OS 9 operating system) ● PDF NOTE File layouts differ by language for each regional version of the software CD.
● RU = Russian (Russ) ● TR = Turkish (Turkçe) Purpose and scope ● ● CD EE – Eastern Europe (Part No. Q5982-60104): ● CS = Czech (Cesky) ● EN = English ● HU = Hungarian (Magyar) ● PL = Polish (Polski) ● SK = Slovak CD AS – Asia (Part No.
Table 1-4 CD AM – Americas and Europe (continued) Component CA DE EN ES FR IT NL PT CD Browser x x x x x x x x HP Easy Printer Care x x x x x x x Printer Usage Report x x x x x x x HP Printer Utility for Macintosh x x x x x x x HP Driver Preconfiguration x x x x x x x Fonts x x x x x x x HP Web Registration x x x x x x x HP Color LaserJet 3000/3600/3 800 User Guide (.
Component DA EN FI HE NO SV HP Driver Preconfiguration x x x x x x Fonts x x x x x HP Web Registration x x x x x x HP Color LaserJet 3000/3600/3800 User Guide (.PDF file) x x x x x x HP Color LaserJet 3000/3600/3800 User Guide (.
Table 1-6 CD NE – Northern Europe, Arabic, and Russian (continued) Component AR EN EL FR RU TR HP Color LaserJet 3000/3600/3800 User Guide (.
Component CS EN HU PL SK Hewlett-Packard Color LaserJet 3000/3600/3800 PrintingSystem Install Notes x x x x x HP Embedded Web Server User Guide Purpose and scope Table 1-7 CD EE – Eastern Europe (continued) x Table 1-8 CD AS – Asia ENWW Component EN HP Traditional Postscript 3 Emulation Driver ID JA KO TH ZHCN ZHTW x x x x x x HP Traditional PCL 6 Driver x x x x x x HP Traditional PCL 5 Driver x HP PCL 6 Unidriver x x x x x x HP PCL 6 (Black) Unidriver x x
HP LaserJet documentation The following figure shows the printer-documentation screen, which appears when you click Printer Documentation on the main screen of the HP Color LaserJet 3800 printing-system software CD. Figure 1-1 Installation software CD printer-documentation screen The following table lists the availability of HP Color LaserJet 3800 printing-system documentation by operating system.
● Some documents can be opened from the CD Browser. ● Some documents appear on the software CD and can be opened by navigating to the folder where they reside. ● Some documents are available on the Web through links in the CD Browser or CD folders. Documents are available in the following file formats: ● Portable Document Format (.PDF). The HP Color LaserJet 3800 printing-system software CD includes Adobe Acrobat Reader for viewing online documentation. ● Compiled HTML (.CHM).
You can also gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the Manuals\ folder. 3. Open the file that has the appropriate file name: CLJ3800_USE_XXWW.PDF NOTE The "XX" in the file name corresponds to the language. For instance, the file name for the French version of the guide is CLJ3800_USE_FRWW.PDF When you have the file open, you can click File and then click Save As to save a copy of the file to another location.
Purpose and scope You can also gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the Manuals\ folder. 3. Open the file that has the appropriate file name: CLJ3800_EWS_XXWW.PDF NOTE The "XX" in the file name corresponds to the language. In French, the file name is CLJ3800_EWS_FRWW.PDF. When you have the file open, you can click File and then click Save As to save a copy of the file to another location.
22 Chapter 1 Purpose and scope ENWW
Software description Software description 2 Introduction The HP Color LaserJet 3800 printer comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system. NOTE The HP Toolbox is not available on the HP Color LaserJet 3800 printer.
Printing-system software This section contains information about the following topics: ● Windows software features ● Macintosh printing-system software Windows software features This section contains information about the following topics: ● Printing system and installer ● HP LaserJet print drivers Printing system and installer The following sections contain information about the printing-system software and the installer on the software CD that came with the product.
Software description Figure 2-1 Installation software CD browser The main screen of the software CD contains installation options in the upper-left panel and documentation options in the lower-left panel. As you move the cursor over each option, a description of the option appears above the product image. NOTE The options on your product might differ from the illustration. Install Printer. The installation wizard guides you through the HP Color LaserJet 3800 printing-system software installation.
Printer Documentation. Use this option to view the HP Color LaserJet 3800 user documentation. The following document options are available when you click this option: ● User Guide (Interactive) ● User Guide (Printer Friendly) ● Install Notes ● Embedded Web Server Guide ● HP Jetdirect Guide ● Color Printing Access and Usage NOTE If the system on which you are installing the product does not have Adobe Acrobat Reader 4.
● The HP Color LaserJet 3800 printing-system software CD features an interactive software interface. See HP Color LaserJet 3800 printing-system software CD for Windows systems. ● Network connection is integrated so that you can install drivers and connect to a networked product in a single process. ● The selection dialog box sets the operating-system language as the default language (for Windows 98, Windows Me, Windows 2000, Windows XP, and Windows Server 2003 only).
The following drivers are available on the HP Color LaserJet 3800 printing-system software CD: ● The HP PCL 6 Unidriver for Windows 2000, Windows XP, and Windows Server 2003 ● HP PCL 6 (Black) Unidriver for Windows 2000, Windows XP, and Windows Server 2003 ● HP PCL 5 Unidriver for Windows 2000, Windows XP, and Windows Server 2003 ● The HP Postscript 3 Emulation Unidriver (the PS Emulation Unidriver) for Windows 2000, Windows XP, and Windows Server 2003 ● The HP Traditional PCL 6 Driver for Windows
3. Click Printers and Faxes (in Windows XP and Windows Server 2003) or Printers (in Windows 2000). 4. Right-click the printer icon. 5. Click Properties. 6. Click the About tab. If you are using an HP traditional PCL driver, follow these steps to gain access to the print driver version number: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties to gain access to all print-driver tabs. 6.
● Mac OS 9 Classic support ● Macintosh printing system Mac OS 9 Classic support HP does not fully support Mac OS 9 (Mac OS X Classic). It is not a native operating system but a virtual operating system running on top of Mac OS X (HP software is designed and tested for native operating systems). Additionally, no support is offered for Virtual PC, which is also a virtual operating system.
Driver Configuration for Windows The HP LaserJet PCL 6 and PCL 5 traditional drivers for Windows and the HP PCL 6, PCL 5, and PS emulation unidrivers feature bidirectional communication technology which, in supported environments, provide automatic discovery and driver configuration for product accessories at the time of installation. Some accessories that are automatically discovered and configured include the duplexing unit, optional paper trays, printer hard disk, and dual inline memory modules (DIMMs).
If bidirectional communication software has not been installed, EAC installs bidirectional-communication software that allows it to communicate with the product and automatically match the print driver with the actual product configuration. EAC is activated during installation of the driver or whenever the Update Now feature is used.
Table 2-4 EAC availability in Novell Netware environments Method Connection type Novell Netware 5.x Netware 4.x Installer Direct connect Bindery queue NDS queue Bindery queue NT 4.0 x x x x Parallel Network Jetdirect TCP/IP IPX/SPX Standard TCP/IP (HP) TCP/IP (MS1) IPX/SPX (HP) 1 Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service for NetWare.
8. In the Automatic Configuration drop-down menu, select Update Now. 9. Click OK to save the setting. NOTE The Update Now feature is not supported in environments where shared Windows 2000 or Windows XP clients are connected to Windows 2000 or Windows XP hosts. To activate the Update Now feature if you are using an HP traditional PCL 6 or PCL 5 driver, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5.
These steps can be accomplished in different ways, depending on the tool that is being used to define the configuration. ● HP Driver Configuration Editor. The HP Driver Configuration Editor is a small standalone Windows software program that the administrator can use to open the .CFG file that is associated with a particular driver and make modifications that are applied when that driver is installed on the target computer.
Continuous export The term "continuous export" refers to the ability of the driver to copy the latest driver settings back to the working copy of the preconfiguration file. Using this feature, the exported values can be transferred when a compatible version of the driver is used to upgrade the print driver.
HP Driver Diagnostic Printer Check Tool The HP Driver Diagnostic Printer Check Tool is a Web-based diagnostic software that you can use to determine whether you are using the correct and most current print driver for the HP Color LaserJet 3800 printer. Two methods are available to gain access to the HP Driver Diagnostic Printer Check Tool: 1. Open an Internet browser. 2. Go to the following Web site: 1. Open an Internet browser. 2.
Color Access Control The HP Color LaserJet 3800 has the ability to monitor and control color print-job use. The following table shows various tools that can be used to control color-printing access. Table 2-6 Color access control tools Tool Description HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web-browserbased utility that provides an interface to the printer that you can use to change printer settings, including color access control settings.
4. Press and to scroll to RESTRICT COLOR USE, and then press 5. Press and to scroll to one of the following options: . ENABLE COLOR. This is the default setting. Use of color-printing features is unrestricted. ● COLOR IF ALLOWED. Network administrators can use this setting to allow color-printing to certain users and restrict it for other users. User privileges can be set using HP EWS. For more information, see the HP Embedded Web Server User Guide. ● DISABLE COLOR.
International Color Consortium profiles HP provides cyan-magenta-yellow-black (CMYK) (HP3800C.ICM) and standard red-green-blue (sRGB) (HP3800R.ICM) International Color Consortium (ICC) profiles with the HP Color LaserJet 3800 printer. The CMYK profile can only be used with a postscript driver; the sRGB profile can be used with any of the HP Color LaserJet 3800 print drivers. The profiles are available at the following HP Web site: www.hp.
PANTONE color profiles ● PS Emulation Unidriver in Windows 2000, Windows XP, and Windows Server 2003 ● PS Emulation Driver in Windows 98 and Windows Me When SWOP is selected as the CMYK Color setting, these CMYK values provides a good reproduction of the PANTONE* 4C spot-color simulations. PANTONE* provides device- and software-specific palettes for some HP Color LaserJet products. Using the custom colors in these palettes can provide an alternative match to the 4C spot-color simulation.
HP Easy Printer Care HP Easy Printer Care is a new standalone software program that manages from one to 15 printers. It enables you to view the status of all HP printers, set up printer and status alerts, generate printer usage reports, and reorder supplies. NOTE At this time, the HP Easy Printer Care Software is only available on the Web at the following Web site: www.hp.
To install HP Easy Printer Care directly from the printing-system software CD, follow these steps: NOTE At this time, the HP Easy Printer Care Software is only available on the Web at the following Web site: www.hp.com/go/easyprintercare Insert the HP Color LaserJet 3800 printing-system software CD in the CD-ROM drive. 2. Click HP Easy Printer Care Software. The HP Easy Printer Care screen appears. 3. Click OK to proceed with the installation. Software description 1.
4. Select HP Easy Printer Care. 5. Click Start HP Easy Printer Care. The Easy Printer Care screen appears. Figure 2-2 My HP Printers screen If the HP Color LaserJet 3800 printer is connected directly through a USB or parallel DOT4 port, an icon for the product appears in the main pane of the Easy Printer Care screen (see Figure 2-10 MY HP Printers — HP Color LaserJet 3800 printer). If the HP Color LaserJet 3800 printer is connected over a network, click Find Other Printers.
Software description Figure 2-3 Step 1 of 3: Start Search screen If you know the TCP/IP address of the printer, type the address in the Search for field and then click Next. To conduct a search for printers over a network, select the General search (searches for all HP printers on your network) option. Click Advanced Search Properties to open a screen that you can use to select the number of “hops” that the system makes. The Advanced Search Settings screen appears.
Figure 2-5 Searching for printers, please wait.. screen When a printer has been found, one of two screens appears: the Step 2 of 3: Verify Printer Found screen or the Step 2 of 3: Select Printers screen. The screens are shown in the following figures. Figure 2-6 Step 2 of 3: Verify Printer Found screen If the results do not list the printer, click Previous to search again. If the printer that you want is listed, click Next. See Figure 2-8 Step 3 of 3: Customize Settings screen.
Select the printer in the Available Printers: pane and click the green double-arrows button. The model name moves to the Printers to Add: pane. Click Next to add the printer. The Step 3 of 3: Customize Settings screen appears. Figure 2-8 Step 3 of 3: Customize Settings screen Click Alert Settings to open the Alert Settings screen.
Figure 2-9 Alert Settings screen Turn alert notification on and off by selecting an option in the Settings for: field. Under Printer Alerts, select the kind of alert notifications that you want to receive: ● Printer cannot print ● Printer has a problem, but can continue If you want to be notified of problems only when printing to the product, select Only if I am printing to this printer (user mode).
Software description Figure 2-10 MY HP Printers — HP Color LaserJet 3800 printer My HP Printers screen – Overview tab Click the printer icon to open the Overview tab.
Figure 2-11 Overview tab The Overview tab shows the following information under Device Status: ● Printer name ● Printer TCP/IP address ● A graph showing usage for each color print cartridge ● A list of any problems that require attention Click 50 Chapter 2 (the help button) to open the HP Easy Printer Care Help screen.
Software description Figure 2-12 HP Easy Printer Care Help screen The Overview Help screen provides an overview of the Device Status and Cartridges sections of the Overview tab.
Figure 2-13 Supplies Ordering screen Select the appropriate check boxes under Order for each supply that you want. In the Quantity field, type the quantity that you want to order. Click Print Shopping List for a hard-copy list of the supplies that you are ordering. Click Shop Online for Supplies if you have access to the Web and would like to place an online order. The Transfer printer information to HP InstantSupport? screen appears.
Software description If you click Yes, please send my printer information, only information and status about your printer will be sent; no personal information will be shared. If you click No, let me provide my printer information, no information is sent. The Welcome to HP SureSupply screen opens. Figure 2-15 Welcome to HP SureSupply screen On the Supplies Ordering page, click Cancel to return to the My HP Printers screen.
Figure 2-16 Support tab Click 54 Chapter 2 (the help button) to open the Support Help screen.
Software description Figure 2-17 Support Help screen The Support Help screen provides an overview of the Device Status, Maintenance Tools, and Troubleshooting Tools sections of the Support tab. On the Support tab, click Supplies Ordering to open the Supplies Ordering screen. The Transfer printer information to HP InstantSupport? screen opens. See Figure 2-14 Transfer printer information to HP InstantSupport? screen and the following instructions to proceed with your order.
Click Printer Usage Report to open a screen that provides information about print jobs that have been sent to the HP Color LaserJet 3800 printer. The Printer Usage Report screen has three tabs: ● By Date/Time ● By User ● By Application The following table shows the information that is available on each of the printer-usage report tabs.
NOTE HP Easy Printer Care software is a Windows application and does in itself not require any browser support. The link to the HP Embedded Web Server, however uses a Web browser. Software description If you have access to the Internet, click Software Update to open the Web browser and find information about the latest software for the HP Color LaserJet 3800 printer. The Welcome to HP Software Update screen appears.
If software updates are available, a Web page opens with information about the updates. HP Software Update finds updates for both print-drivers and HP Easy Printer Care. You can also go directly to the following URL for software updates: www.hp.com/go/clj3800_software In the Troubleshooting Tools pane of the Support tab, click Browse online information to find additional information about the product on the HP Web site.
HP Embedded Web Server ● HP Color LaserJet 3800n ● HP Color LaserJet 3800dn ● HP Color LaserJet 3800dtn The base model, the HP Color LaserJet 3800 printer, can use the HP EWS if an optional EIO Jetdirect card is installed. The HP EWS provides a simple, easy-to-use solution for one-to-one product management. Instead of installing management software, such as HP Web Jetadmin, use HP EWS for remote management in offices that have a limited number of products.
The HP EWS frame Each screen in the HP EWS has a frame that contains a top banner, three category tabs, a left-aligned navigation menu bar, and a main-content area. Selecting one of the category tabs causes the corresponding left-aligned navigation bar to appear. The left-aligned navigation menu includes links to content that is appropriate for that tab. The main-content area shows information and opens options in response to navigation-tab selections and menu-bar selections.
Links to off-product solutions ● hp instant support. This link connects to a set of dynamic Web resources that help you solve specific problems and determine additional services that might be available for the product. Specific status and configuration information about the product is retained and directed to the "Solve a Problem" Web site. This site offers targeted support content and messages to help resolve problems as quickly as possible. ● Order Supplies.
Figure 2-20 HP EWS Information tab – Device Status screen Configuration Page You can gain access to the HP Color LaserJet 3800 configuration page remotely through the HP EWS. The HP EWS Configuration Page screen provides configuration information about the product in the same way as the configuration page that is printed from the product. The following figures show an example of a configuration page viewed remotely through the HP EWS.
Software description Figure 2-21 HP EWS Information tab – Configuration Page screen, 1 of 3 NOTE This figure is provided only as an example.
Figure 2-22 HP EWS Information tab – Configuration Page screen, 2 of 3 NOTE This figure is provided only as an example. Figure 2-23 HP EWS Information tab – Configuration Page screen, 3 of 3 NOTE This figure is provided only as an example. Settings tab The following information is available on the HP EWS Settings tab. To view the information, click the menu items on the left side of the HP EWS Settings tab. The Settings tab is shown in the Configure device section.
● Configure Device. Use the Configure Device screen to print product information pages and configure the product remotely. ● E-mail Server. Use the E-mail Server screen to configure e-mail settings for outgoing e-mail. ● Alerts. IT administrators can configure the product to send alerts in e-mail messages to anyone. ● AutoSend. Use the AutoSend screen to send product configuration and supplies-usage information periodically to your service provider. ● Security.
Figure 2-24 HP EWS Settings tab – Configure Device screen Alerts The product can automatically send e-mail alerts about printing problems or job status to specified e-mail addresses. For example, if toner is low, the product can notify the person who is responsible for ordering or changing the print cartridge. If a product failure occurs, the product can send an e-mail alert directly to the person who is responsible for fixing the problem.
Software description Figure 2-25 HP EWS Settings tab – Alerts screen, 1 of 2 NOTE This figure is provided only as an example.
Figure 2-26 HP EWS Settings tab – Alerts screen, 2 of 2 NOTE This figure is provided only as an example. Security The HP EWS screens that appear, and the settings on them, vary according to how you gain access to the HP EWS: as a general user, an IT administrator, or a service provider. To control access to the HP EWS screens, set a password on the Security page.
Software description Figure 2-27 HP EWS Settings tab – Security screen In a password-protected HP EWS, only the Information tab is available to users who do not log in by using the password. If no password is set (which is the default configuration), all of the tabs are visible. If a password has been set, you must log on as an IT administrator or a service provider to gain access to the protected HP EWS tabs (Settings and Networking).
Use the Restrict Color screen to set color-printing access for the printer and to configure permissions by user and software program. For more information about using this screen, see the HP Embedded Web Server User Guide. Control over color printing with the HP Color LaserJet 3800 printer is possible in a variety of ways. For more information, go to the following Web site: www.hp.com/go/coloraccess Networking tab The HP EWS Networking tab is shown in the following figure.
Software description NOTE Not all of the screens on the tab are shown in this document. For more information, see the HP Embedded Web Server User Guide. Figure 2-28 HP EWS Networking tab – Network Settings screen The menu on the left side of the screen contains other networking options under three categories: ● Configuration ● Security ● Diagnostics For more information, see the HP Jetdirect Administrator's Guide.
Configuration section ● Network Settings ● Other Settings ● Privacy Settings ● Select Language Security section ● Settings ● Authorization ● Mgmt.
HP Printer Utility for Macintosh The HP Printer Utility is a software program that gives you access to the product in Mac OS X. The HP Printer Utility is available only in Mac OS X V10.1.5 and later. The HP Printer Utility does not work when it is installed by using the AppleTalk protocol. Use IP, Bonjour or Rendezvous to enable the HP Printer Utility.
Figure 2-29 Select Printer screen – printer not selected If the product does not appear, click More Printers…. The Connection Type screen appears. Figure 2-30 Connection Type screen Select the connection type (USB, TCP/IP, or AppleTalk). The product name appears under Device Name.
On the Connection Type screen, click Add. The Select Printer screen appears, showing printer information. Software description To open the HP Printer Utility directly, select the printer and click Launch Utility. Figure 2-31 Select Printer screen – printer selected On the Select Printer screen, click Settings… to open the Device Status screen in the HP EWS. For more information about the HP EWS, see HP Embedded Web Server in this guide.
Figure 2-32 Printer Status screen Address the condition and click OK to close the screen. The HP Printer Utility opens. The following sections describe the screens and features that are available in the HP Printer Utility. Supplies Status The HP Printer Utility opens to the Supplies Status screen. Figure 2-33 Supplies Status screen Click Detailed Supplies Information… to open the Supplies Information screen.
Software description Figure 2-34 Supplies Information screen Use the scroll button to see information about the color print cartridges. If you have Internet access and click Order HP Supplies, a screen appears that explains the ordering process and describes the kind of information that can be sent about your product to facilitate the ordering of supplies.
Click the Hewlett-Packard Online Privacy Statement link to open a screen that shows the HP privacy statement. You can continue ordering supplies without sending product information by clicking the continue without sending this information link. To send a message to HP, click the contact HP link. On the Supplies Status screen, click Media to see the status of the trays. Figure 2-36 Paper Status screen You can also order supplies from this screen by clicking Order HP Supplies.
Software description Figure 2-37 Device Information screen The product configuration page shows other settings; click Print Configuration Page to print it. Click the printer icon in the lower-left corner to see information about another installed printer. This action relaunches the HP Printer Utility so that you can select another printer (see Figure 2-29 Select Printer screen – printer not selected). HP Support Click HP Support to open the HP Online Support screen.
If you have Internet access, you can connect to HP support pages over the Web from this screen. Click the Instant Support screen to open the HP Instant Support Web page. Figure 2-39 HP Instant Support link Click the Hewlett-Packard Online Privacy Statement link to open a screen that shows the HP privacy statement. Click the Product Support link if you do not want to send information to HP but would like to receive generic product support.
Software description Figure 2-40 Upload Fonts screen The drop-down menu in the Upload Fonts pane has the following options: ● Memory. Fonts that are available in the printer memory are listed. ● Disk. Select this option to shows any fonts that are installed on the product hard disk or flash disk. By default, no fonts are stored on either of these disks. To upload fonts, select the font name and click Add File Upload On the Configuration Settings menu, click File Upload to open the File Upload screen.
Figure 2-41 File Upload screen The File Upload command is supported for file types that can be sent directly to the printer without first being opened through a software program. Some files can be uploaded to the product, but some cannot. Documents in the following file formats can be printed by using a command line. That is, they do not need to be opened in a software program that supports the file format (such as the Adobe Acrobat or Acrobat Reader programs for .
Duplex mode For the HP Color LaserJet 3800dn and HP Color LaserJet 3800dtn printer models, the Configuration Settings menu includes a Duplex Mode setting. Click this setting to open the Duplex Mode screen. 1. Select Duplex Mode to open the Duplex Mode screen. 2. Select the Enable Duplex Mode check box. This box is clear by default. 3. Click Apply Now to enable printing on both sides of the page.
Trays Configuration The Trays Configuration screen is shown in the following figure. Figure 2-43 Trays Configuration screen 1. Select Trays Configuration to change media size and type for each of the trays installed on your product. 2. To change the media size, select a tray and then select a different media size in the Default Media Size drop-down menu. 3. To change the media type, select a tray and then select a different media type in the Default Media Type drop-down menu. 4.
Software description Figure 2-44 Lock Resources screen In Control Panel Access Level, select one of the following settings: ● No Locking provides full control of the product. ● Minimal Locking provides control over paper-handling features. ● Moderate Locking blocks changes in the product configuration. ● Maximal Locking prevents users from changing product control-panel settings. In the lower pane, select the Lock check box for the mass-storage unit that you want to lock.
Figure 2-45 Enable Job Storing screen You can type a PIN for your job in the Enter Secure Job PIN field. Select the number of copies in the Copies to Print field. Select a stored job and click Print to print the job. Select a stored job and click Delete to delete the job. For information about releasing and deleting stored jobs at the product control panel, see Releasing a job-storage print job.
Software description Figure 2-46 E-mail Alerts screen Click Open E-mail Alerts Settings to open the HP EWS. The HP EWS opens to the Setup screen on the Alerts tab, where you can set notifications. For information about configuring notifications, see Alerts. Network Settings Select Network Settings to open the IP Settings screen.
Select one of the following options in the Configuration drop-down menu: ● DHCP ● BootP ● Manual You can also use this screen to modify the following settings: ● Host Name ● IP Address ● Subnet Mask ● Default Gateway To save new settings, click Apply Now. To view and change other network settings, click Additional Network Settings. If a user name and password have been set, you might need to obtain them from your IT administrator.
● Port 9100 (default) ● IPP ● LPD-RAW ● LPD-TEXT ● LPD-AUTO ● LPD-BINPS ● LPD-Queue5 ● LPD-Queue6 ● LPD-Queue7 ● LPD-Queue8 ● LPD-Queue9 ● LPD-Queue10 Software description The following options are available in the The highest priority service drop-down menu: After you select a new setting, click Apply Now to save it. Supplies Management Click Supplies Management in the Configuration Settings menu to open the Replace Supplies screen.
To prompt the printer to stop printing at a different threshold, select Stop at Supply Low and type a value in the Low Threshold (0-100) field. When the number of sheets in the tray reaches this value, the printer stops printing. You can also specify the printer behavior when the color print cartridges run out. By default, the Continue Printing in Black-Only Mode is selected. To prompt the printer to stop instead of continuing to print using the black cartridge, select Stop.
Software description Figure 2-51 Restrict Color Use – User tab To set user permissions, select a user and then, in the Default User Permissions drop-down menu, select one of the following options: ● Black Only ● Color Click Apply Now to save new settings. To add a new user, click Add. Figure 2-52 Restrict Color – new user Type the new user name in the User Name field. On the Permissions drop-down menu, select one of the following options: ● Black Only ● Color Click Add to add the new user.
To restrict color usage by software program, click the Application tab on the Restrict Color Usage screen. Figure 2-53 Restrict Color Use – Application tab To set software-program permissions, select a program and then, on the Default User Permissions drop-down menu, select one of the following options: ● Black Only ● Color Click Apply Now to save new settings. To add a new software program, click Add.
Click Cancel to close the dialog box without adding a new software program. Additional Settings Software description Select Additional Settings to gain access to the HP EWS. Figure 2-55 Additional Settings screen To open the HP EWS, click Open Embedded Web Server. For information about HP EWS settings, see HP Embedded Web Server or consult the HP Embedded Web Server User Guide.
HP Web Jetadmin Use the HP Web Jetadmin and a browser to manage HP Jetdirect-connected products within an intranet. HP Web Jetadmin is a browser-based management tool, and should be installed only on a single network-administration server. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, go to the following Web site: www.hp.
3 HP traditional print drivers for Windows Introduction This chapter describes the features of the traditional print drivers for the HP Color LaserJet 3800 in Windows 98 and Windows Me. NOTE For a comparison of features between the HP unidrivers and HP traditional print drivers in various operating systems, see Driver-feature comparison in various operating systems.
96 ● Access to print drivers in Windows 98 and Windows Me ● Help system ● Finishing tab features ● Effects tab features ● Paper tab features ● Job Storage tab features ● Basics tab features ● Color tab features ● Configure tab features ● HP Traditional Postscript 3 Emulation Driver features Chapter 3 HP traditional print drivers for Windows ENWW
Access to print drivers in Windows 98 and Windows Me Depending on the operating system on which you are installing the print drivers, you can gain access to the print drivers and different print-driver interfaces in several ways. To gain access to the print-driver settings from within most software programs, follow these steps: 1. Click File. 2. Click Print. 3. Click Properties. The appearance and names of the driver tabs can vary, depending on the operating system.
Only product-specific HP driver tabs are described in this STR; the other driver tabs are part of the operating system. The following tabs are described: ● Finishing ● Effects ● Paper ● Job Storage ● Configure ● Basics ● Color ● Configure The Job Storage tab is available only when the Job Storage Enable setting is selected on the tab. The settings take effect only after you click OK on the Configure tab.
Help system The HP Traditional PCL 6 Driver and the HP Traditional PCL 5 Driver include a full-featured Help system to provide assistance with printing and configuration options. What's this? Help Windows 98 and Windows Me support What's this? Help. You can gain access to What's this? Help messages in any of the following ways: ● Right-click a control and then click What's this?. A pop-up Help window appears.
Bubble Help Bubble Help features a graphical icon that resembles a cartoon speech bubble with a lowercase "i" in it, representing the international symbol for information. The following figure shows a Bubble Help icon on a driver tab. Figure 3-2 A typical page with a Bubble Help icon The bubble typically appears next to a control that is unavailable, although it can also accompany an available control if an important note concerning its use is available within the Help.
Finishing tab features To gain access to the Finishing tab in Windows 98 or Windows Me, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Finishing tab. HP traditional print drivers for Windows Use the Finishing tab to print on both sides of the page, to control the printed output on the page, and to print booklets. The following figure shows the Finishing tab.
Print Task Quick Sets The first group box in the upper portion of the Finishing tab is Print Task Quick Sets.
ENWW Driver feature Feature setting location U.S.
Table 3-1 Print Task Quick Set default values for the HP Color LaserJet 3800 printer (continued) 104 Driver feature Feature setting location U.S.
Driver feature Feature setting location U.S. English Print Task Quick Sets for Default values Preconfigurable1 Automatic (color options) Color tab, Color Options group box Selected Yes Manual (color options) Color tab, Color Options group box Available, not selected Yes Current Setting (color) Color tab, Color Settings dialog box (Click Settings on Color tab.) This is the “Automatic” Setting Yes Edge Control Color tab, Color Settings dialog box (Click Settings on Color tab.
● Booklet Printing ● Pages per Sheet ● Print Page Borders ● Page Order Print on Both Sides The default setting for the Print on Both Sides option is off (not selected).
The HP Color LaserJet 3800 printer supports smart duplexing. The smart duplexing feature increases printing performance by preventing one-page print jobs or single-sided pages of a duplexed print job from going through the duplexing unit even when the duplexing feature has been selected in the driver.
● Colored ● Rough Cardstock media can be manually printed on the second side, but no change occurs to the print mode. Transparencies and labels should not be manually printed on the second side. To print a multiple-page document, follow these steps: 1. Select the Print on Both Sides (Manually) check box. 2. Click OK. The even-number pages of the document print. 3.
Table 3-2 Page orientation Orientation (Basics tab) Flip Pages Up selected Flip Pages Up not selected Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either the left edge or the top edge of the page. In addition, a folded-over corner appears in the lower-right portion of the preview image, indicating that printing occurs on the back side.
Paper/Covers check box) to select different printing options for the book. For more information, see Paper tab features in this chapter. A booklet is a print job that places two pages on each side of a sheet that can be folded into a booklet that is half the size of the media type. Use the Booklet Printing drop-down menu on the Finishing tab to control booklet settings. To print a booklet Complete the following steps to print a booklet in most software programs. 1.
arranged on the sheet in the order that they would otherwise be printed. The Pages per Sheet dropdown menu provides six settings: ● 1 page per sheet (default) ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet When you select an option other than 1 page per sheet, booklet printing is unavailable.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side up. The document preview image appears in the upper-right corner of the following Properties driver tabs: ● Finishing ● Effects ● Paper ● Basics ● Color Switching between tabs does not change the location or appearance of the document preview image.
● Graphic Settings ● Font Settings ● Output Settings Current Setting The Current Setting group box has two settings in the HP Traditional PCL 6 Driver. When you make a change in the Print Quality Details dialog box, the setting changes from This is the "Default" setting to This is a "Custom" setting. Graphic Settings The Graphics Settings group box contains the Raster Compression drop-down menu. ● Automatic. The print driver determines the best compression method to use. This is the default setting.
Figure 3-8 Print Quality Details dialog box for the HP Traditional PCL 5 Driver The following options are available: ● Current Setting ● Graphic Settings ● Font Settings ● Output Settings Current Setting The Current Setting group box has two settings in the HP Traditional PCL 5 Driver. When you make a change in the Print Quality Details dialog box, the setting changes from This is the "Default" setting to This is a "Custom" setting.
by default. If you select this option, the driver sends TrueType fonts to the printer as outlines, which retains the standard format (outlines) of the fonts. Output Settings The Output Settings group box contains controls for pattern scaling, and to print all text as black. The following are default values for the Output Settings: Use the Scale Patterns (WYSIWYG) feature to address the moiré effect that is created when certain programs encounter certain patterns.
Effects tab features To gain access to the Effects tab in Windows 98 or Windows Me, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Effects tab. Use the Effects tab to create unique media effects such as scaling and watermarks. The following figure shows the Effects tab.
Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Properties driver tabs. Print Task Quick Sets are either preset (by the administrator) or user-defined printing specifications, such as media size and pages per sheet. For more information, see Finishing tab features.
When the size for which the document is formatted (that is, the logical size) differs from the target size, the document preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size. % of Normal Size The % of Normal Size option provides a slider bar for scaling the percentage setting. The default setting in the entry box is 100% of the normal size.
● First Page Only ● Edit… Current Watermarks The following watermarks are preset in the driver: ● (none) ● Confidential ● Draft ● SAMPLE The drop-down menu shows alphabetically-sorted watermarks that are currently available on the system, plus the string "(none)", which indicates that no watermark is selected. This is the default setting. Any watermark that is selected from this list appears in the document preview image. First Page Only Watermarks are applied to logical pages.
Figure 3-11 Watermark Details dialog box The dialog box shows a document preview image and provides options for creating a new watermark and controlling the message angle and the font attributes. The Watermark Details dialog box contains the following controls: NOTE This section also contains information about default watermark settings.
NOTE You can have no more that 30 watermarks in the Current Watermarks list at one time. When you reach the limit of 30 watermarks, the New button is disabled, and a Bubble Help message appears that explains why the button is disabled and how to make it available. To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the Watermark Message for that watermark, you are, in effect, creating a new watermark.
● ● Yellow ● Green ● Cyan ● Blue ● Magenta Shading The default Shading setting for new and preset watermarks is Very Light. The following range of shades is available from the Shading drop-down menu: ● Lightest ● Very Light (default) ● Light ● Medium Light ● Medium ● Medium Dark ● Dark ● Very Dark ● Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark.
Table 3-3 Font Attribute settings for new and preset watermarks Setting New watermark Preset watermark Name Arial Varies by language Color Gray Gray Shading Very Light Very Light Size 80 Varies by language Style Regular Regular HP traditional print drivers for Windows Click OK to accept all of the changes that have been made in the Watermark Details dialog box. Clicking Cancel does not cancel all of the changes.
Paper tab features To gain access to the Paper tab in Windows 98 or Windows Me, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Paper tab. Use the Paper tab to specify the size, type, and source of the media. You can also use this tab to specify different media selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper tab.
● Product image Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Properties driver tabs. Print Task Quick Sets are either preset (by the administrator) or user-defined printing specifications, such as media size and pages per sheet. For more information, see Finishing tab features.
media, any option that you select from the available Use Different Paper/Covers options must also use Letter-size media. Because print-driver settings are overridden by media-size settings in most software programs, it is generally best to use the print driver to set media size only for software programs that lack a media-size setting, such as NotePad, or when you are producing a book or a booklet that does not require different media sizes.
NOTE In Windows 98 and Windows Me, two names for the same size media can coexist (for example, "big" and "BIG" can both be used as names for custom-size media measuring 8.4 inches x 11 inches). The new name is compared only against the list of user-defined custom media-size names, and not against the standard media-size names. The complete set of titles for this button and the specific characteristics that determine its title and capabilities are discussed in the Save, Delete, or Rename section.
Save, Delete, or Rename The dynamic command button located under the Name drop-down menu has three possible labels: Save, Delete, and Rename. ● Save is the button title whenever the height and width values have been changed since the most recent save action or since the selection of an existing custom media size. Clicking the button causes the name in the Name drop-down menu to be compared against each of the saved names.
Table 3-4 Name drop-down menu text strings (continued) State Drop-down menu contents Button label Action Next state Change the width or height values. 2 Select a saved item from the drop-down menu. 3 Custom size (width and height controls) The width and height values can be changed either by typing numeric strings into the edit boxes, or by using the up and down arrows. The paper and envelope icons visually define width and height.
Dynamic measurement units Use the dynamic measurement units button to toggle the unit of measurement between standard (inches) and metric (millimeters) units of measurement. The label on this button is dynamic, depending on the measurement units that are in use. If the custom size currently shows the measurements in inches, the button is labeled Use Millimeters. If the custom size currently shows the measurements in millimeters, the button is labeled Use Inches.
● Tray 2 (250-sheet tray) ● Tray 3 (500-sheet tray) The default setting is Automatically Select. When this setting is selected, the HP Color LaserJet 3800 uses the source tray that supports the media size that you have selected. If you select a source tray other than Automatically select, make sure that the correct media size is loaded in the source tray. For more information about media sources, see the Media attributes section of this STR.
For more information about media types, see the Media attributes section of this STR. Use Different Paper/Covers You can print books that are comprised of different media types using the Use Different Paper/ Covers options. When you select the Use Different Paper/Covers check box, the following settings can appear in the group box, along with associated options: ● Front Cover ● First Page ● Other Pages ● Last Page ● Back Cover NOTE You must use the same size of media for the entire print job.
The following are the Front Cover options: ● Add a Blank or Preprinted Cover check box ● Source is: drop-down menu ● Type is: drop-down menu When you select Front Cover, you must also select the Add a Blank or Preprinted Cover check box to enable the setting. When you select this check box, the Source is: and Type is: drop-down menus become available and a check mark appears next to the Front Cover option.
Configure tab also appear here. For more information about the Source is: setting, see the Source is section of this chapter. The Type is: drop-down menu shows all of the media types that the product supports. For more information about the Type is: drop-down menu settings, see the Type is section of this chapter. Other Pages Use the Other Pages options to select an alternative media source (or the same source as First Page) for the other pages of the document.
Figure 3-18 Last Page options ● Source is: drop-down menu ● Type is: drop-down menu The Source is: setting specifies the source tray to use for printing a document. The list of source trays depends on the product accessories that are installed. Any optional trays that are installed through the Configure tab also appear here. For more information about the Source is: setting, see the Source is section of this chapter. The Type is: drop-down menu shows all of the media types that the product supports.
The following are the Back Cover options: ● Add a Blank or Preprinted Cover check box ● Source is: drop-down menu ● Type is: drop-down menu When you select Back Cover, you must also select the Add a Blank or Preprinted Cover check box to enable the setting. When you select this check box, the Source is: and Type is: drop-down menus become available and a check mark appears next to the Back Cover option.
media source tray, whether selected from the drop-down menu or from a product-image hot spot, is highlighted on the printer image. The following points are worth noting: The Automatically Select setting in the Source is: drop-down menu does not have a corresponding area to highlight in the product image. Selecting other settings in this menu highlights the corresponding part in the printer image.
Job Storage tab features To gain access to the Job Storage tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Job Storage tab. NOTE The Job Storage tab appears only when a hard disk is installed or at least 128 MB of total memory is installed and configured. Use the job-storage features to store print jobs in the HP Color LaserJet 3800 printer memory for printing at a later time.
You can disable the job-storage feature while leaving the hard disk enabled. To disable the job-storage feature, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Configure tab. 7. Click More…. 8. Click to clear the Job Storage Enabled check box in the More Configuration Options box.
Figure 3-20 Job Storage tab The Job Storage tab contains the following controls: NOTE This section also contains information about using the job-storage feature when printing.
Status dialog box The unlabeled dialog box on the Job Storage tab contains a status message about the destination of a print job. The status information changes depending on the selections that are made on the Job Storage tab. Job Storage Mode Use the Job Storage Mode options on the HP Color LaserJet 3800 printer to store documents at the product and then control their printing at the product control panel.
When you select Private Job, the print job is sent to the product, but is not printed until you request the job at the product control panel. Selecting Private Job activates the PIN group box. The print job can be printed only after you type the correct PIN at the control panel. After the job is printed, the job is immediately deleted from the product. This feature is useful when you are printing sensitive or confidential documents that you do not want to leave in an output bin after printing.
NOTE A private stored job is not the same as a private job (see above). Private jobs are deleted from the product after they are printed. Private stored jobs are retained in the product after printing, but require that a PIN be typed each time they are printed. PIN The PIN group box is usually inactive. The option within the PIN group box, PIN to Print, is activated if you select either of the following options: ● Select Private Job.
The Job Name field can contain no more than 16 characters, and is limited to A through Z (uppercase or lowercase) and 0 through 9 so that the name can appear on the product control-panel display. If you try to type a character in an ASCII code of fewer than 32 or more than 126 characters, the character is removed from the edit field, along with all of the characters that follow it. If you try to type more than 16 characters, any character beyond 16 is truncated.
If no PIN number is assigned to the job, continue with step 8. 8. Press 9. Press and to select the number of copies to print. to print the job. Deleting a job-storage print job Sometimes it is necessary to delete a print job from the product hard disk. You can do this from the product control panel. (the select button; the one with the check mark) to open the menus. 1. Press 2. Press (the up button) and (the down button) until RETRIEVE JOB is highlighted on the product .
Basics tab features To gain access to the Basics tab in Windows 98 or Windows Me, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Basics tab. The Basics tab provides options for setting the number of copies to be printed and for the orientation of the print job. You can also use it to retrieve information about the driver.
● About… Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Properties driver tabs. Print Task Quick Sets are either preset (by the administrator) or user-defined printing specifications, such as media size and pages per sheet. For more information, see Finishing tab features. Copies Use the Copies option to specify the number of copies to print.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image appears in the upper-right corner of the following Properties driver tabs: ● Finishing ● Effects ● Paper ● Basics ● Color For more information about the document preview image, see Finishing tab features. About… When you click About on the Basics tab, or you click the HP logo on any of the driver Properties tabs, the About This Driver dialog box appears.
The About This Driver dialog box provides the following information: ● Printer name ● Driver name ● Print driver version number ● Copyright information ● Driver Extensions (if any) ● Configuration Status The printer name, the driver name, the print driver version number, and the copyright information appear at the top of the About This Driver dialog box. The Driver Extensions group box lists the driver extensions, if any.
Color tab features To gain access to the Color tab in Windows 98 or Windows Me, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Color tab. Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following figure.
● Document preview image Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Properties driver tabs. Print Task Quick Sets are either preset (by the administrator) or user-defined printing specifications, such as media size and pages per sheet. For more information, see Finishing tab features. Color Options Use the Color Options group box to adjust the independent color controls.
Figure 3-24 Color Settings dialog box The Color Settings dialog box contains the following controls for each of the following components: ● General ● ● ● ● Edge Control Text ● Neutral Grays ● Halftone Graphics ● Neutral Grays ● Halftone Photographs ● Neutral Grays ● Halftone General Use the General setting group to control Edge Control settings for all color printing.
Edge Control determines how edges are rendered. Edge Control consists of three components: ● Adaptive Halftoning, which increases edge sharpness ● Trapping, which reduces the effect of color plane misregistration by slightly overlapping the edges of adjacent objects ● Color Resolution Enhancement Technology (C-REt), which increases the apparent resolution by placing each dot for the smoothest edges The Edge Control option offers four settings: ● Normal.
Color Themes This group box contains controls for color settings: ● RGB Color ● CMYK Color (PS Emulation Unidriver only) RGB Color The RGB Color drop-down menu contains the following settings: ● Default (sRGB) ● Image Optimization (sRGB) ● Adobe RGB (1998) ● None ● Custom Profile Default (sRGB) Select Default (sRGB) for most printing needs. This setting instructs the product to interpret RGB color as sRGB, which is the accepted standard of Microsoft and the World Wide Web Consortium (W3C).
Custom Profile Select Custom Profile when you want to simulate the printed output from other printers or for using special effects. This setting instructs the product to use a custom input profile to more accurately predict and control color output. The default Custom Profile is the color table used on the HP Color LaserJet 4650 printer. The product holds only one custom profile at a time, so when you download and install another color table, it erases the default color table and installs the new one.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image appears in the upper-right corner of the following Properties driver tabs: ● Finishing ● Effects ● Paper ● Basics ● Color For more information about the document preview image, see Finishing tab features.
Configure tab features To gain access to the Configure tab in Windows 98 or Windows Me, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Configure tab. The Configure tab is available when the driver is opened from the Printers folder by clicking Properties. When you open the driver from within a program, the Configure tab is not visible (with a few exceptions, such as when using Excel 5.
● Printer Model ● Paper Handling Options ● Other Options ● Automatic configuration ● Printer image Printer Model In the Printer Model group box, the driver title depends on the printer model that is being used. Selection of any model in the drop-down menu makes the appropriate changes to other configuration options on the tab. The Printer Model setting automatically changes to User Configured whenever you change any of the device configuration settings on the tab.
Table 3-7 Printer-model configuration settings (continued) Driver location Setting 3800 3800n 3800dn 3800dtn Driver work space (DWS) 6.0 MB 38.0 MB 102.0 MB 102.0 MB Include Types in Applications Source List Selected Selected Selected Selected If it is installed and working, the bidirectional mechanism will detect the correct model and update the configuration accordingly, either during installation or when you select Update Now on the Configure tab.
Mopier Enabled The multiple-original print (mopy) function is an HP-designed feature that produces multiple, collated copies from a single print job. Multiple-original printing (mopying) increases performance and reduces network traffic by transmitting the job to the product once, and then temporarily storing it in memory. The remainder of the copies are printed at the fastest speed.
For the HP Color LaserJet 3800 printer, the following settings are available in the Optional Paper Sources drop-down menu: ● (None). This is the default setting for the HP Color LaserJet 3800 printer. ● HP 500-Sheet Input Tray Other Options HP traditional print drivers for Windows The Other Options group box contains a single More… command button. Click More… to open the More Configuration Options dialog box.
storage feature is enabled, the product can store print jobs so that you can gain access to those print jobs later at the product control panel. Fonts The Fonts group box contains a Font Card(s) check box and a corresponding Configure button. Selecting the Font Card(s) check box tells the driver that a Font card is installed, and that stored data about the fonts on the card is available. When the check box is selected, the Configure button is enabled.
6. Specify a font-card name in the Add Font Card dialog box, if necessary. 7. Click OK. The selected .PCM file appears in the Installed Font Cards list. Select the .PCM file to see a list of available fonts in the Fonts list. 8. Click OK to close the Add Font Card dialog box. The fonts on the card should now be available on the system. NOTE When using font cards with the HP Traditional PCL 6 Driver and HP Traditional PCL 5 Driver: To install screen fonts that match the font card, use the .
manually set the Total Memory and (DWS) values, print a configuration page and find the Total Memory and DWS values in the Memory section of the page. Then, click More… on the Configuration tab, and either use the up and down arrows to select the appropriate values or type the Total Memory and DWS values in the Total Memory and (DWS) fields of the More Configuration Options dialog box.
HP Traditional Postscript 3 Emulation Driver features When you install the printing-system software in Windows 98 or Windows Me, the HP Traditional PCL 6 Driver is installed by default. The HP Traditional PCL 5 Driver and the HP Traditional Postscript 3 Emulation Driver (PS Emulation Driver) can be installed by performing a Custom Installation. NOTE Windows NT 4.
emulation maintains full compatibility with Adobe PostScript when PostScript fonts are purchased from Adobe. Users of Adobe-licensed programs might also have the right to use the Adobe PostScript print drivers from Adobe with the HP LaserJet PostScript 3 emulation PPD, which is available on the HP Color LaserJet 3800 printing-system software CD or from the HP Web site.
HP traditional print drivers for Windows Figure 3-28 Paper tab The Paper tab contains the following controls: ● Paper size ● Layout ● Orientation ● Paper source ● Copies ● Unprintable Area… ● More Options… ● About … ● Restore Defaults Paper size The Paper size selection area lists the paper or envelope sizes that the HP Color LaserJet 3800 printer supports.
Clicking Custom page 1, Custom page 2, or Custom page 3 makes the Custom button available at the bottom of the Paper tab. Clicking Custom opens the Custom-defined size dialog box that you can use to define a custom paper size. The following figure shows the Custom-defined size dialog box. Figure 3-29 Custom-designed size dialog box The following controls appear on the Custom-defined size dialog box: ● Paper name text box. Use this option to type a name for this custom media size.
Orientation The settings in this group box specify how the document is positioned on the page. The following options are available: ● Portrait option button. Use this button to print your document in portrait mode. When you click this button, the page icon shows an example of the portrait orientation. ● Landscape option button. Use this button to print your document in landscape mode. When you click this button, the page icon shows an example of the landscape orientation. ● Rotate check box.
Figure 3-31 Unprintable Area dialog box The area of the page that cannot be printed appears in the Unprintable Area dialog box. Changing these settings to exceed the built-in page margins can cause the text in your document to be cut off when printed. More Options… Click More Options … to open the More Paper Options dialog box, shown in the following figure. Figure 3-32 More Paper Options dialog box The single control on this dialog box is the Printing on both sides (duplex printing) group box.
Figure 3-33 About dialog box Restore Defaults Click Restore Defaults to reset the values on the Paper tab to their original values. Graphics tab features 1. Click Start. 2. Select Settings. 3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the Graphics tab. The Graphics tab specifies the resolution, color controls, and halftoning settings for the product. The following figure shows the Graphics tab.
Figure 3-34 Graphics tab The Graphics tab contains the following controls: ● Resolution ● Color Control ● Halftoning ● Special ● Scaling ● Restore Defaults Resolution Use the Resolution drop-down menu to specify the resolution for printing. Resolution is measured in dots per inch (dpi). The dpi setting for the HP Color LaserJet 3800 printer is 600 dpi.
Figure 3-35 Image Color Management dialog box Use the Image Color Management dialog box to specify how color images are created to produce the best-looking image on the printed page. The following controls are available: ● Saturation. Use this option when printing a chart or using fully saturated, bright colors. ● Contrast. Use this option for photographs or pictures in which the colors blend together. ● Colorimetric.
Fonts tab features The Fonts tab controls the fonts for the HP PS Emulation Driver. The following figure shows the Fonts tab.
Figure 3-37 Font Substitution Table Always use built-in printer fonts instead of TrueType fonts Click this option to use font-matching rules to find the best printer font to substitute for TrueType fonts in your document. TrueType fonts are not downloaded when the document is printed. This can speed up printing, but the printed fonts might not exactly match the fonts on the screen. Click this option to download TrueType fonts to the product when your document is printed.
The following options are available: ● ● Sent TrueType fonts as:. This control offers the following settings: ● Outlines. Use this setting for scalable outlines. ● Bitmaps. Use this setting for bitmaps. ● Type 42. Type 42 fonts are TrueType fonts with headers that enable them to be rendered by the PS Emulation Driver. ● Don't Send. Use this setting if you do not want any TrueType fonts to be downloaded.
The Device Options tab communicates information about the hardware configuration to the print driver. Figure 3-39 Device Options tab NOTE Changes that you make to the Device Options tab are not reflected in the Properties settings until the modified device settings have been applied and the Properties tabs have been re-opened. For example, the duplexing unit will not appear until you modify the Device Options tab, click Apply, close the Properties tabs, and then re-open the Properties tabs.
Available printer memory The Available printer memory control specifies the amount of memory in the product. If the value in this control does not match the amount of memory in the printer model, use the spin box to specify the correct amount of memory. Printer features The Printer features group box shows settings that are specific to the printer. You can change the settings by selecting the setting you want to change and then specifying a new value in the Change setting for list.
● Watermark Size ● Watermark Angle ● Watermark Style ● Watermark Color ● Watermark Intensity HPPJLEncoding The HPPJLEncoding feature contains the control for the UTF8 feature. Job storage The default value for this setting is Off, which means that the print job will not be stored in the product. NOTE The job-storage feature requires at least 128 MB of total memory or the installation of a printer hard disk. The printer hard disk is available as an optional accessory for all models.
Two additional Job Storage Mode settings become available on the Job Storage tab if a hard disk is installed: ● Quick Copy ● Stored Job ● Quick Copy. When you select Quick Copy, the entire print job prints and a copy of the print job is stored on the product, after which you can print additional copies of the print job at the product control panel. The number of quick-copy print jobs that can be stored in the product is set by using the product control panel.
Use the Stored Job option to send a print job directly to the printer hard disk without printing it. The print job is stored in the product as if it is an electronic file cabinet. After the print job is stored on the printer hard disk, you can print the job at the product control panel. The job remains stored in the product until it is deleted or overwritten by a document that has the same user name and job name. Stored jobs remain on the printer hard disk when the product is turned off.
Fit to Page The Fit to Page feature contains the following options: ● Prompt User for correct size (default) ● Nearest Size and Scale ● Nearest Size and Crop ● Letter ● A4 Color Options The Color Options feature contains the following options: ● Automatic (default) ● Manual Color Themes for RGB Color The Color Themes for RGB Color feature contains the following options: ● Default (sRGB). Select Default (sRGB) for most printing needs.
You can download custom profiles from the following Web site: www.hp.com/go/clj3800_firmware Color Themes for CMYK Color The Color Themes for CMYK Color feature contains the following options: ● Default CMYK+. Select Default CMYK+ to enable a high-quality default CMYK print path. This option can be selected for most digital commercial print jobs and should produce optimal prints.
Graphic Neutral Grays The Graphic Neutral Grays feature contains the following options: ● Black Only. This option generates neutral colors (grays and black) by using only black toner. This option guarantees that neutral colors do not have a color cast. Black Only is the default setting for the Text and Graphics components. Black Only is the default setting for Text. ● 4-Color.
Watermark ● None (default) ● Draft ● Company Confidential ● Company Proprietary ● Company Private ● Confidential ● Copy ● Copyright ● File Copy ● Final ● For Internal Use Only ● Preliminary ● Proof ● Review Copy ● Sample ● Top Secret ● Urgent ● Custom HP traditional print drivers for Windows The Watermark feature contains the following options: Watermark Font The Watermark Font feature contains the following options: ● Courier Bold ● Helvetica Bold (default) ● Tim
Watermark Style The Watermark Style feature contains the following options: ● Narrow Outline ● Medium Outline (default) ● Wide Outline ● Wide Halo Outline ● Filled Watermark Color The Watermark Color feature contains the following options: ● Gray ● Red ● Orange ● Yellow ● Green ● Blue ● Violet Watermark Intensity The Watermark Intensity feature contains the following options: 186 ● Darkest ● Darker ● Dark ● Medium Dark ● Medium ● Medium Light ● Light ● Lighter ● Li
Using job-storage features when printing To use job-storage features when printing, follow these steps: 1. Click File and then click Print from the software program. The Print dialog box appears. NOTE Clicking the print icon in the software program toolbar prints the job without using job-storage features. 2. Click Properties. The Properties dialog box appears. 3. Click the Job Storage tab. 4.
5. Press and until DELETE is highlighted on the product control panel, and then press . 6. Press . 7. If a PIN number is assigned to the job, press and to select the first digit of the PIN, and then . The number in the product control-panel display changes to an asterisk. Repeat this press step for each of the remaining three digits of the PIN number. If no PIN number is assigned to the job, continue with the next step. 8. Press to delete the job.
Mopier Mode The multiple-original print (mopy) function is an HP-designed feature that produces multiple, collated copies from a single print job. Multiple-original printing (mopying) increases performance and reduces network traffic by transmitting the job to the product once, and then storing it in memory. The remainder of the copies are printed at the fastest speed.
3. Click Printers. 4. Right-click the product name. 5. Click Properties. 6. Click the PostScript tab. The PostScript tab controls the PostScript functions for the PS Emulation Driver. The following figure shows the PostScript tab.
PostScript output format Use the PostScript output format list to specify the format for PostScript files. The following options are available: ● PostScript (optimize for speed). Use this setting for printing most documents. ● Optimize for Portability. Use this setting to create a file that conforms to the Adobe Document Structuring Conventions (ADSC). Each page of the document will be a self-contained object.
Advanced… Click Advanced … to open the Advanced PostScript Options dialog box, which appears in the following figure.
Data format This control specifies the protocol that the product uses for print jobs. The following options are available: ● ASCII data. This is the default setting. When you click ASCII data, data is sent in ASCII format (7bit), which might take longer to print but can be sent through any I/O channel, such as a serial, parallel, or network port. ● Binary communications protocol.
194 Chapter 3 HP traditional print drivers for Windows ENWW
4 HP PCL 6, PCL 5, and PS emulation unidrivers for Windows Introduction This chapter describes the features of the HP Color LaserJet 3800 unidrivers. The unidrivers are the HP PCL 6 Unidriver, the HP PCL 5 Unidriver, and the HP Postscript 3 Emulation Unidriver (PS Emulation Unidriver) for Windows 2000, Windows XP (32-bit and 64-bit), and Windows Server 2003 (32-bit and 64-bit).
196 ● Effects tab features ● Finishing tab features ● Job Storage tab features ● Color tab features ● Services tab features ● Device Settings tab features ● About tab features Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for Windows ENWW
Access to print drivers Depending on the operating system on which you are installing the print drivers, you can gain access to the print drivers and different print-driver interfaces in several ways. To gain access to the print-driver settings from within most software programs, follow these steps: 1. Click File. 2. Click Print. 3. Click Properties. The appearance and names of the driver tabs can vary, depending on the operating system.
Properties driver tabs This set of tabs controls the driver behavior and driver connections. To gain access to the Properties tabs, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Properties.
Help system The HP PCL 6 Unidriver, the HP PCL 5 Unidriver, and the PS Emulation Unidriver include a full-featured Help system to provide assistance with printing and configuration options. NOTE Bubble Help, a feature of HP traditional PCL 6 and PCL 5 drivers, is not available in the HP PCL 6 Unidriver, HP PCL 5 Unidriver, and PS Emulation Unidriver. What's this? Help Windows 2000, Windows XP, and Windows Server 2003 support What's this? Help.
Figure 4-1 An Incompatible Print Settings message To accept the change that was just made, click the Resolve all conflicts for me automatically option and then click OK. The driver resets the conflicting control to a setting that is compatible with the new value. If you want to keep the conflicting setting, click I will resolve the conflict myself and then click OK. NOTE In this example, the conflict can be resolved manually.
Advanced tab features To gain access to the Advanced tab, follow these steps: 1. click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Advanced tab. HP unidrivers for Windows Use the Advanced tab to change the layout of printed pages.
● Graphic ● Document Options Paper/Output The Paper/Output settings contain the following controls: ● Copy Count setting ● Collated check box (appears when you select Copy Count) Copy Count Copy Count specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. The number of copies that you request appears in the Copy Count option.
Graphic The Graphic setting contains the following controls: ● Image Color Management settings ● True Type Font settings Image Color Management This control lists the available Image Color Management (ICM) options used for printing color graphics. ICM, a set of calculations for color matching, makes it possible for programs to adjust colors before printing so that the color of images on the screen more closely match the color of those images when they are printed.
depending on your product. For normal printing, leave the Advanced Printing Features setting at the default (Enabled). If compatibility problems occur, you can disable the feature. However, some advanced printing features might still be available in the print driver, even though they have been disabled. If you select an advanced printing feature in the print driver that has been disabled on the Advanced tab, the feature is automatically re-enabled.
Select one of the following settings in the Send PostScript Error Handler drop-down menu: ● Yes. This is the default setting. When an error occurs in the print job, an error page is sent to the printer. ● No. Select this setting if you do not want an error page to be printed when an error occurs. Printer Features The Printer Features setting contains the following controls: ● Print All Text as Black The Print All Text as Black feature is Disabled by default.
NOTE Alternative Letterhead Mode is available only if the printer is equipped with an automatic duplexing unit. ● Raster Compression NOTE The Raster Compression option is available only in the HP PCL 6 Unidriver. It is not available in the HP PCL 5 Unidriver or the PS Emulation Unidriver. Use the Raster Compression feature to select the graphics-compression method: ● Automatic. The software determines the best compression method to use. ● Best Quality.
Paper/Quality tab features To gain access to the Paper/Quality tab, follow these steps: 1. click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Paper/Quality tab. HP unidrivers for Windows Use the Paper/Quality tab to specify the size, type, and source of the media.
● Paper Options ● Use Different Paper/Covers ● Document preview image ● HP Digital Imaging Print Task Quick Sets The first group box in the upper portion of the Paper/Quality tab is Print Task Quick Sets.
Table 4-1 Print Task Quick Set default values for the HP Color LaserJet 3800 printer ENWW Driver feature Feature setting location Default values for U.S.
Table 4-1 Print Task Quick Set default values for the HP Color LaserJet 3800 printer (continued) 210 Driver feature Feature setting location Default values for U.S.
Driver feature Feature setting location Default values for U.S.
● On the Finishing tab, Pages per Sheet is set to 2 pages per sheet. ● On the Finishing tab, Page Order is set to Right then Down. Type new Quick Set name here By default, the Print Task Quick Sets menu is set to Type new Quick Set name here.
The appearance of the Paper Options group box changes when the Use Different Paper/Covers check box is selected. The settings in the Paper Options group box are described in the following order: ● Size is ● Custom Paper Size ● Source is ● Type is ● Use Different Paper/Covers Size is The Size is: setting is a drop-down menu that lists all of the supported media sizes. When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a gloved hand.
Figure 4-5 Custom Paper Size dialog box Name Use the Name text box to type a new name for a custom media size. The name that appears in the Name text box depends on the following conditions: ● If a saved custom media size has been selected from the drop-down menu on the Paper/ Quality tab, then the Name text box shows the name of the selected custom media size. ● If a standard media size has been selected on the Paper/Quality tab, then the Name text box shows the default name of "Custom.
Units To change measurement units, click one of the options in the Units group box (either Inches or Millimeters). Custom width and height control limits The minimum media size for the HP Color LaserJet 3800 printer is 76.2 x 127 mm (3 x 5 inches) and the maximum is 215.9 x 355.6 mm (8.5 x 14 inches). The following table summarizes media size limits for each media-handling device. Table 4-2 PCL 6 custom media sizes Tray Dimensions Minimum Maximum Tray 1 (100-sheet multipurpose) Width 76.2 mm (3.
Type is The Type is: drop-down menu shows all of the media types that the HP Color LaserJet 3800 supports. When you use the default setting, Unspecified, the printer uses the default media type, which is usually Plain. No mechanism exists for manually adding custom media types through the driver. Custom types can be added only by using the bidirectional communication mechanism, so they must already exist in the product when the bidirectional query occurs.
Use Different Paper/Covers You can print books that include different media types by using the Use Different Paper/Covers options. When you select the Use Different Paper/Covers check box, the following settings can appear in the group box, along with the associated options: ● Front Cover ● First Page ● Other Pages ● Last Page ● Back Cover NOTE You must use the same size of media for the entire print job.
The following are the Front Cover options: ● Size is: drop-down menu ● Add a Blank or Preprinted Cover check box ● Source is: drop-down menu ● Type is: drop-down menu The Size is: setting specifies the media size to use for the entire print job. Changes made to the Size is: setting here override any previous Size is: settings in other Use Different Paper/Covers options. When you select Front Cover, you must also select the Add a Blank or Preprinted Cover check box to enable the setting.
Figure 4-7 First Page options The following are the First Page options: ● Size is: drop-down menu ● Source is: drop-down menu ● Type is: drop-down menu The Size is: setting specifies the media size to use for the entire print job. Changes made to the Size is: setting here override any previous Size is: settings in other Use Different Paper/Covers options. The Type is: drop-down menu shows all of the media types that the product supports.
Figure 4-8 Other Pages options The following are the Other Pages options: ● Size is: drop-down menu ● Source is: drop-down menu ● Type is: drop-down menu The Size is: setting specifies the media size to use for the entire print job. Changes made to the Size is: setting here override any previous Size is: settings made in other Use Different Paper/Covers options. The Source is: setting specifies the source tray to use for printing a document.
Figure 4-9 Last Page options The following are the Last Page options: ● Size is: drop-down menu ● Source is: drop-down menu ● Type is: drop-down menu The Size is: setting specifies the media size to use for the entire print job. Changes made to the Size is: setting here override any previous Size is: settings in other Use Different Paper/Covers options. NOTE You must use the same size of media for the entire print job.
Figure 4-10 Back Cover options The following are the Back Cover options: ● Size is: drop-down menu ● Add a Blank or Preprinted Cover check box ● Source is: drop-down menu ● Type is: drop-down menu The Size is: setting specifies the media size to use for the entire print job. Changes made to the Size is: setting here override any previous Size is: settings in other Use Different Paper/Covers options.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image.
The HP Digital Imaging settings should be used only on high-resolution images (600 dpi or higher) that are printed on photograph-quality paper. These settings are not recommended for text. For the Contrast Enhancement, Digital Flash, SmartFocus, and Smoothing settings, the following controls are available: ● Automatic check box ● A slide bar ranging from Off to High The SharpFocus settings are Off and On. Use the following controls to enhance digital images: 224 ● Contrast Enhancement.
Effects tab features To gain access to the Effects tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Effects tab. HP unidrivers for Windows Use the Effects tab to create unique media effects such as scaling and watermarks.
● Document preview image ● Watermarks Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as media size and pages per sheet. For more information, see the Paper/ Quality tab features section of this STR.
Figure 4-13 Preview images – Legal on Letter; Scale to Fit off (left) and on (right) When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size. % of Normal Size The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The default setting in the entry box is 100% of normal size.
● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image. Watermarks Use the Watermarks feature to select a watermark, create your own custom watermarks (text only), or edit an existing watermark.
The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then select a different watermark or click New, all of the changes are saved, and only the current, unsaved changes can be canceled.
Font Attributes Use the controls in the Font Attributes group box to change the font and the shading, size, and style of the font. The Font Attributes group box contains the following controls: ● Name The Name drop-down menu lists fonts that are currently installed on the system. The default is language-dependent.
Font sizes from 1 to 999 points are available from the Size menu. The default point size is languagedependent. ● Style The following settings are available: ● Regular ● Bold ● Italic ● Bold Italic The default Style setting for new and preset watermarks is Regular. Default watermark settings The following table shows Font Attribute settings for new and preset watermarks.
Finishing tab features To gain access to the Finishing tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Finishing tab. Use the Finishing tab to print booklets and control the media output. The following figure shows the Finishing tab.
● Document preview image ● Orientation Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as media size and pages per sheet. For more information, see Paper/Quality tab features.
● Envelope Monarch ● Double Postscard (JIS) Automatically printing on both sides The duplexing unit in the product prints on two sides of a sheet of paper when the Print on Both Sides option is specified in the print job. The HP Color LaserJet 3800 printer comes with a duplexing unit installed in the following models: ● HP Color LaserJet 3800dn ● HP Color LaserJet 3800dtn These printer models support smart duplexing.
● Prepunched ● Bond ● Recycled ● Color ● Rough NOTE To make the Print on Both Sides (Manually) check box available in the document options, select the Allow Manual Duplexing option on the Device Settings tab in the Properties print-driver tabs. See Installable Options in the Device Settings tab features section of this chapter.
Flip Pages Up Use the Flip Pages Up check box is used to specify the duplex-binding option. By default, the Flip Pages Up check box is not available. It is available only when Print on Both Sides is selected, The following table demonstrates the results of selecting this check box, depending on the media orientation selected on the Finishing tab.
To print a booklet Complete the following steps to print a booklet in most software programs. 1. Click File. 2. Click Print. 3. Click Properties. 4. Click the Finishing tab. 5. Select the Print on Both Sides check box. 6. In the Booklet Layout drop-down menu, select the type of booklet printing that you want (for example, Right Edge Binding). 7. Click OK in the print driver. 8. Click OK in the print dialog box to print.
● Left, then Down ● Down, then Left The preview document image changes to reflect alterations in these settings, as shown by the examples in the following figure. Figure 4-17 Page-order preview images ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image The document preview image is a line-drawn image of a page that represents graphics and text.
The Orientation group box contains three options: ● Portrait. The top edge of the document is the shorter edge of the media. ● Landscape. The top edge of the document is the longer edge of the media. ● Rotate by 180 degrees. This creates a landscape or portrait orientation in which the image is rotated 180°. This setting is useful for printing prepunched media. HP unidrivers for Windows You can toggle orientation between portrait and landscape by clicking the document preview image.
Job Storage tab features To gain access to the Job Storage tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Job Storage tab.
NOTE The Job Storage tab appears among the driver tabs only if the job-storage feature is enabled. You can disable the job-storage feature while leaving the printer hard disk enabled. To disable the jobstorage feature, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Properties. 6.
Figure 4-18 Job Storage tab The Job Storage tab contains the following controls: NOTE This section also contains information about using the job-storage feature when printing.
● Using job-storage features when printing Print Task Quick Sets Use the Print Task Quick Sets control to store the current combination of driver settings that appear on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as media size and pages per sheet. For more information, see the Paper/ Quality tab features section of this STR.
NOTE The product configuration can be set to hold a maximum of 50 quick-copy or proof-andhold jobs. The number is set at the product control panel in the CONFIGURATION menu, and the default is 32. When this preset limit is reached, the new document overwrites the oldest held document. Also, a document that has the same user name and job name as one that is already stored on the printer hard disk will overwrite the existing document.
The job remains stored in the product until it is deleted or overwritten by a document that has the same user name and job name. Stored jobs remain on the printer hard disk when the product is turned off. Use this feature for forms and other common or shared documents. A stored job can be managed in two ways: as either a private or a public job. Select the Require PIN to Print check box to set the private mode.
Job Name Use the Job Name options to specify a name to identify the job at the product control panel. The following are the Job Name settings: ● This option, which is the default selection, automatically generates the job name that is associated with the stored print job. The file name of the print job is used if it is available to the print driver. Otherwise, the software program name or a time stamp is used for the job name.
Releasing a job-storage print job After you send a print job that uses the job-storage feature, you can release the job to print from the product control panel. (the select button; the one with the check mark) to open the menus. 1. Press 2. Press (the up button) and (the down button) until RETRIEVE JOB is highlighted on the product . control panel, and then press 3. Press and to scroll to your user name, and then press 4. Press and to scroll to the job name, and then press 5.
Color tab features To gain access to the Color tab, follow these steps: 1. click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Color tab. Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftoning.
● Color Options ● Color Themes ● Document preview image Print Task Quick Sets The Print Task Quick Sets control is available on each Printing Preference tab, and is used to store the current combination of driver settings found on all of the other tabs. Print Task Quick Sets are either preset or user-defined printing specifications, such as media size and pages per sheet. For more information, see Paper tab features.
Figure 4-20 Color Settings dialog box The Color Settings dialog box contains the following controls: ● General ● ● ● ● Edge Control Text ● Neutral Grays ● Halftone Graphics ● Neutral Grays ● Halftone Photographs ● Neutral Grays ● Halftone General Use the General setting group to control Edge Control settings for all color printing.
Edge Control determines how edges are rendered. Edge Control consists of three components: ● Adaptive Halftoning, which increases edge sharpness ● Trapping, which reduces the effect of color plane misregistration by slightly overlapping the edges of adjacent objects ● Color Resolution Enhancement Technology (C-REt), which increases the apparent resolution by placing each dot for the smoothest edges The Edge Control option offers four settings: ● Off.
● Default (sRGB) ● Image Optimization (sRGB) ● Adobe RGB (1998) ● None ● Custom Profile Default (sRGB) Select Default (sRGB) for most printing needs. This setting instructs the product to interpret RGB color as sRGB, which is the accepted standard of Microsoft and the World Wide Web Consortium (W3C). Colors are matched to optimize the RGB colors on the screen and to provide vivid images and graphics.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Paper/Quality ● Effects ● Finishing ● Color HP unidrivers for Windows Switching between tabs does not change the location or appearance of the document preview image.
Services tab features To gain access to the Services tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Printing Preferences. 6. Click the Services tab. The Services tab is shown in the following figure.
Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Online diagnostic tools. This is the HP Instant Support Web site, where you can find interactive tools and contacts for troubleshooting. ● Support and troubleshooting. This is the main Web site for HP Color LaserJet 3800 printer support. ● Product manuals. View or download HP Color LaserJet 3800 printer manuals. ● Check for driver updates.
Device Settings tab features The Device Settings tab is in the Properties window for the print driver. To gain access to the Device Settings tab, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the product name. 5. Click Properties. 6. Click the Device Settings tab. Available options depend on the feature.
Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the media size in each input tray. The HP Color LaserJet 3800 printer supports more than one source of media. You can assign a form (which defines the media size and margins) to each media source. When a form is matched to a source, you can select the form when you print. The product prints from the tray to which that form is assigned.
Figure 4-23 Font Substitution Table External Fonts NOTE The External Fonts option is available only in the HP PCL 6 and PCL unidrivers. It is not available in the PS Emulation Unidriver. Use the External Fonts option to install and remove external fonts for the product. External fonts can be soft fonts or DIMM fonts. Click the External Fonts option to make the Properties button available. Click Properties to open the HP Font Installer dialog box, which is shown in the following figure.
Figure 4-24 HP Font Installer dialog box Installing external fonts 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the name of the product. 5. Click Properties. 6. Click the Device Settings tab. 7. Click the External Fonts option. The Properties button appears. 8. Click Properties. The HP Font Installer dialog box appears. 9.
5. Click Properties. 6. Click the Device Settings tab. 7. Click the External Fonts option. The Properties button appears. 8. Click Properties. The HP Font Installer dialog box appears. The external fonts that are installed appear in the Installed Fonts window. 9. Select the fonts that you want to remove, and then click Remove. The fonts are removed. 10. Click OK to close the HP Font Installer dialog box.
Send Ctrl-D Before Each Job This control specifies whether the product will be reset at the beginning of every postscript document. The default setting is No. Pressing Ctrl-D resets the product to its default setting to ensure that previous print jobs do not affect the current print job. Using Ctrl-D might cause a print job to fail if the product is connected through a network. If your document fails to print when sent to a product connected through parallel or serial ports, change No to Yes.
Minimum Font Size to Download as Outline This control specifies the minimum font size (in pixels) for which the driver downloads TrueType fonts as outline (Type 1) fonts. A font smaller than the minimum setting is downloaded as a bitmap (Type 3) font. Use this option to fine-tune the Automatic setting for the TrueType Font Download option on the Advanced tab in Document Defaults. The default setting is 100 pixels. You can use the spin box to change this value to a maximum of 32,767 pixels.
Tray 3 This control specifies whether you have tray 3, an additional 500-sheet tray, installed on the product. The default setting is Not Installed. Duplex Unit (for 2-Sided Printing) The HP Color LaserJet 3800dn and the HP Color LaserJet 3800dtn printer models come with a duplex unit installed. This setting is enabled (Installed) by default. NOTE These printer models support smart duplexing.
When you use the HP PCL 6 Unidriver, HP PCL 5 Unidriver, or PS Emulation Unidriver, mopying is performed in one of two ways: either through the software or through the product hardware. When the mopier is enabled, mopying takes place through the product hardware by default. One copy of a multiplepage print job is transmitted once through the network to the product, together with a printer job language (PJL) command directing the product to make the specified number of copies.
information to the printer that cannot be controlled by the driver. Other programs might print using these options without problems. Select Disabled and print the document again if you encounter problems. HP unidrivers for Windows NOTE In some cases, disabling Postscript Passthrough can cause unexpected results within a software program.
About tab features The About tab is in the Properties for the print driver. To gain access to the print driver Properties, click Start on the Window task bar, select Settings, and then click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). Right-click the product name, and then click Properties. 1. Click Start. 2. Select Settings. 3.
5 Installing Windows printing-system components Introduction The HP Color LaserJet 3800 printer comes with software and installers for Microsoft® Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems are supported, and software is available on the Web. For detailed information about operating systems that support printing-system software installation for the HP Color LaserJet 3800 printer, see Supported operating systems.
Font support The following sections list the fonts that are included with Microsoft Windows software, and the fonts that are available on the CD that came with the product.
ENWW Font name Font style File name CG Omega Bold Italic CGOR66W.TTF CG Omega Italic CGOR46W.TTF CG Times Regular CGTR45W.TTF CG Times Bold CGTR65W.TTF CG Times Bold Italic CGTR66W.TTF CG Times Italic CGTR46W.TTF Clarendon Condensed Bold CLAR67W.TTF Coronet Regular CORONET.TTF CourierPS Regular CPSR45W.TTF CourierPS Bold CPSR65W.TTF CourierPS Bold Oblique CPSR66W.TTF CourierPS Oblique CPSR46W.TTF Garamond Antiqua GARR45W.TTF Garamond Halbfett GARR65W.
Table 5-1 Default fonts (continued) Font name Font style File name Letter Gothic Regular LETR45W.TTF Letter Gothic Bold LETR65W.TTF Letter Gothic Italic LETR46W.TTF Marigold Regular MARIGOLD.TTF New Century Schoolbook Bold NCSR75W.TTF New Century Schoolbook Bold Italic NCSR76W.TTF New Century Schoolbook Italic NCSR56W.TTF New Century Schoolbook Roman NCSR55W.TTF Palatino Bold PALR65W.TTF Palatino Bold Italic PALR66W.TTF Palatino Italic PALR46W.
ENWW Font name Font style File name Antique Olive Roman Regular PS_11119.TTF Antique Olive Roman Bold PS_11118.TTF Antique Olive Roman Italic PS_11846.TTF Apple Chancery Italic PS_24516.TTF Bodoni Poster Regular PS_12704.TTF Bodoni PosterCompressed Regular PS_14508.TTF BodoniPS Regular PS_12581.TTF BodoniPS Bold PS_12585.TTF BodoniPS Bold Italic PS_12586.TTF BodoniPS Italic PS_12582.TTF Candid Regular PS_24517.TTF Chicago Regular PS_24518.
Table 5-2 Additional PS emulation fonts (continued) 272 Font name Font style File name Goudy Bold PS_12544.TTF Goudy Bold Italic PS_10695.TTF Goudy Regular PS_12542.TTF Goudy ExtraBold Regular PS_12545.TTF Goudy Italic PS_12543.TTF Helvetica Condensed Regular PS_14526.TTF Helvetica Condensed Bold PS_14528.TTF Helvetica Condensed Bold Italic PS_14529.TTF Helvetica Condensed Italic PS_14527.TTF Hoefler Text Regular PS_24519.TTF Hoefler Text Black Regular PS_24521.
ENWW Font name Font style File name Oxford Italic PS_14072.TTF StempelGaramond Roman Italic PS_11546.TTF StempelGaramond Roman Regular PS_11545.TTF StempelGaramond Roman Bold PS_11547.TTF StempelGaramond Roman Bold Italic PS_11548.TTF Taffy Regular PS_14507.TTF Univers 45 Light Regular PS_13501.TTF Univers 45 Light Bold PS_14023.TTF Univers 45 Light Bold Italic PS_14024.TTF Univers 45 Light Italic PS_13502.TTF Univers 47 CondensedLight Bold PS_14030.
Installation instructions The following sections provide instructions for installing the print drivers on various Windows operating systems. General installation for Windows 98, Me, 2000, and XP operating systems Installation is similar for the Windows 98, Windows Me, Windows 2000, and Windows XP operating systems. The Windows NT 4.0 operating system does not support the HP Color LaserJet 3800 printer.
Detailed Windows installation This section provides information about the installation dialog box sequence for installing the HP Color LaserJet 3800 printing-system software in Microsoft Windows environments. You can choose to install the software by using either a Basic, Full, or Custom Installation. Using the Help, Back, Next, and Cancel buttons Click the Help button on any screen where it appears to find suggestions for and explanations about the installation process.
The result of clicking these buttons is explained in context in the following sections. Modifying a pre-existing installation If an HP Color LaserJet 3800 printer has been installed previously on your system, the appearance of the main install screen changes on the CD Browser, and the install-printer setting changes to modify installation. A pre-existing installation also changes the sequence of installation screens that are presented, depending on the selections you make.
The installer automatically detects the language that the computer system uses and presents this selection as the default. You can select another language that is available on the CD by clicking the down arrow in the dropdown menu. Click OK to initiate the printing-system setup. The Welcome dialog box appears.
When installing the product on a supported operating system, click Next on the Welcome screen to continue the installation. The Software License Agreement dialog box appears, as shown in the following figure. Figure 5-6 Software License Agreement dialog box The I disagree option is selected by default. Read the software-license agreement, click I agree, and then click Next to proceed with the installation. The Printer Connection dialog box opens, as shown in the following figure.
NOTE The HP Color LaserJet 3800 printer does not support infrared connections. If you click USB Cable (a "direct connection" using a USB 2.0 cable), and then click Next, the Installation Type dialog box opens. This is the default option. If you click Parallel Cable (a "direct connection" using a parallel cable), and then click Next, the Installation Type dialog box opens. To continue with the default installation sequence, see Figure 5-20 Installation Type dialog box.
NOTE If you are installing the product over a network, you must let the search for the first subnet in the network finish in order to find all available printers. After the first subnet is scanned for available HP Color LaserJet 3800 printers, the results appear in the Printers Found dialog box. However, the installer continues to search the network for additional printers after the first results appear. The results of searching the first subnet usually takes place within about 20 seconds.
Figure 5-10 Printer Not Found dialog box The product might not be connected to the network. Ensure that the printer is connected and is turned on. If a firewall is blocking the installation and you want the installer to open a port through the firewall, click Next. The Searching dialog box appears (see Figure 5-8 Searching dialog box).
Figure 5-11 Printers Found dialog box Select the printer that you want to install and click Next. The Confirm Network Settings dialog box opens (see Figure 5-13 Confirm Network Settings dialog box). If the printer is that you want to install is not listed and you want the installer to continue searching network subnet masks, click Search Again…. The Check Printer Connection screen appears. Click Next to perform another search.
Figure 5-12 Printer Found dialog box If you click No, I want to install a different printer and then click Next, the Check Printer Connection dialog box opens, advising you to make sure the cable is properly connected, and giving you the option of searching again for a network printer or specifying a printer by address (see Figure 5-15 Check Printer Connection dialog box).
In the Confirm Network Settings dialog box, click Next to continue the installation. The Installation Type dialog box opens (see Figure 5-20 Installation Type dialog box). If you click Change Settings…, the Confirm Change Setting dialog box opens, as shown in the following figure. WARNING! When you change the TCP/IP configuration by using the Change Settings button, you change the actual settings in the product Jetdirect card.
Figure 5-15 Check Printer Connection dialog box If you click Search again for all available printers and then click Next, the Searching dialog box opens (see Figure 5-8 Searching dialog box). If you click Specify Printer by address and then click Next, the Specify Printer dialog box opens. The Specify Printer dialog box is shown in the following figure.
You can specify a printer by clicking one of the following options and typing in the required information: ● Hardware Address (MAC) ● IP Address ● IP Hostname When you click Next, the Searching dialog box opens. When the search is finished, the Printer Found dialog box opens (see Figure 5-11 Printers Found dialog box).
Figure 5-18 Set Port Name dialog box Type a port name in the Port Name: field and click Next to open the Installation Type dialog box (see Figure 5-20 Installation Type dialog box). Click Next to proceed with the installation. The Installation Type dialog box opens (see Figure 5-20 Installation Type dialog box).
Figure 5-19 Change TCP/IP Settings dialog box If you make a change in the IP Address:, Subnet Mask:, or Gateway: fields (without clicking Next) and then click Suggest Settings…, the fields refresh with information that was found by the installer and reported in the Printer Found screen. Type a different TCP/IP Address, Subnet Mask, or Gateway address and then click Next to open the Confirm Network Settings dialog box (see Figure 5-13 Confirm Network Settings dialog box).
NOTE The components of a Full Installation might vary from product to product. Click Basic Installation to install only the HP PCL 6 Unidriver (Windows 2000, Windows XP, and Windows Server 2003) or the HP Traditional PCL 6 Driver (Windows 98 and Windows Me) screen fonts. If you click Basic Installation and then click Next, the Ready to Install dialog box opens (see Figure 5-25 Ready to Install dialog box).
Figure 5-22 Driver Details dialog box All the drivers that are available in the Drivers dialog box are described in the Details dialog box. Click OK to return to the Drivers dialog box. In the Drivers dialog box, click Next to continue the installation. The Additional Software dialog box appears.
To view details about the additional software, click Details. The additional software Details dialog box appears. Figure 5-24 Additional software Details dialog box All the software that is available in the Additional Software dialog box is described in the Details dialog box. Click OK to return to the Additional Software dialog box. ENWW Installation instructions 291 Installation in Windows Click Next to open the Ready to Install dialog box.
Figure 5-25 Ready to Install dialog box Click Install to start the installation process. Click Printer Properties to open the Printer Properties dialog box. This dialog box has two tabs: ● General ● Sharing Figure 5-26 Printer PropertiesGeneraltab On the General tab, you can change the printer name by typing a new name in the Printer Name field.
Use the Location: and Comment: fields to describe the printer. You can also leave these fields blank. If you want to use the HP Color LaserJet 3800 printer as your default printer, select the Use the printer as the default printer for Windows-based programs check box. Click OK to return to the Ready to Install dialog box, or click the Sharing tab to share the printer over a network. Figure 5-27 Printer Properties Sharing tab On the Sharing tab, Not Shared is the default setting.
Figure 5-28 Additional Drivers dialog box NOTE If you want to support automatic driver downloads to clients from the computer that you are using to install the printer, select the Windows 98 and Me check box and click OK. The Additional Drivers dialog box does not appear if the computer is running Windows 98 or Windows Me. In the Ready to Install dialog box, click Next to begin the process of copying and installing the printingsystem software folders and files.
When the installation is complete, the Finish dialog box appears, as shown in the following figure. Figure 5-30 Finish dialog box Click Finish to close the Finish dialog box and exit the Installer Customization Wizard. NOTE Depending on the type of installation and selected options, you might or might not be presented with some additional steps after you click Finish.
To verify that the printer is connected, click Print Driver Test Page. The Test Page dialog box appears. Figure 5-32 Test Page dialog box If the test page prints correctly, click OK to continue. If it does not print, click Troubleshoot… to open screens that guide you through options to find the source of the problem. If you have access to the Internet, you can register your product online. In the Congratulations dialog box, click Register Product to open the HP Registration Web site.
Figure 5-33 HP Registration screen Installing print drivers by using Add Printer 1. Insert the CD in the CD-ROM drive. 2. Go to the Add a printer feature in Windows. In Windows XP, click Start on the desktop, click Settings, and then click Printers and Faxes. The Printers and Faxes window appears. Click Add a printer. The Add a printer wizard screen appears. In Windows 98, Windows Me, and Windows 2000, click Start on the desktop, click Settings, click Printers, and then click Add a printer.
If the computer is running a 64-bit Windows operating system, you must install the corresponding 64-bit print driver. The 64-bit print drivers are included on the software CD-ROM. Use the following steps to install a print driver by using the Add Printer feature. 1. Insert the CD in the CD-ROM drive. 2. Click Start on the desktop, click Settings, click Printers and Faxes, and then click Add a printer. The Add a printer wizard screen appears. 3.
system-configuration differences. The HP Device Installer Customization Wizard which provides the exact text for replacing entries in the RESPONSE.INI file, is available at the following Web site: www.hp.com/support/clj3800 To run the Installer Customization Wizard 1. Insert the HP Color LaserJet 3800 software CD in the CD-ROM drive. 2. In the CD browser main screen, click Installer Customization Wizard. The Welcome to the HP Color LaserJet 3800 Installation Customization Wizard screen appears.
Select the language and then click OK. The Software Licence Agreement dialog box appears. Figure 5-36 Installer Customization Wizard Welcome dialog box To cancel the installation, click Cancel on this or any other screen where it appears (see Using the Help, Back, Next, and Cancel buttons). Read the software-license agreement, click I agree, and then click Next to open the Language dialog box.
NOTE The customized installer limits all system installations of the product to the language that is selected in the Language dialog box. Maintenance mode on systems where installation has been completed by using the customized installer does not provide options for changing the language.
Figure 5-39 Browse for Printer dialog box Navigate to a printer and click OK to record the path in the Network Path field in the Printer Port dialog box. Click Cancel to close the Browse for Printer dialog box. In the Printer Port dialog box, click Local (direct connect) port and then click Next to open the Printer Connection dialog box. The Printer Connection dialog box includes all types of local ports regardless of local support.
In the Printer Port dialog box, click New TCP/IP Port and then click Next to open the Specify TCP/IP Port dialog box. The Specify TCP/IP Port dialog box includes all custom network ports that are available on the local system. To use any custom network port for the customized installer, the port must be created identically on the system where it will be used. Figure 5-41 Specify TCP/IP Port dialog box Click IP Address to make the field available for typing the TCP/IP address for the printer.
Figure 5-42 Port Creation Options dialog box Click No, do no create the port (the printer will not be installed) if you do not want to create a port. Click Yes, create the port and click Next to open the Drivers dialog box. If the printer cannot be found, type the printer hardware address in the Hardware Address field and click Next. NOTE To print a configuration page where the printer hardware address is listed, see Determining the current level of firmware.
Any combination of features can be selected for the installer, and none depends on any other selection. It is possible to create a custom installer that installs features without including a print driver. Select the drivers you want to install (or select none of them if you are not installing a driver). To view details about the drivers, click Details…. The driver Details dialog box appears.
Figure 5-45 Additional Software dialog box To view details about the additional software, click Details. The additional software Details dialog box appears. Figure 5-46 Additional software Details dialog box All the software that you selected in the Additional Software dialog box is described in the Details dialog box. Click OK to return to the Additional Software dialog box.
In the Additional Software dialog box, click Next to open the Custom Installer Location dialog box, which is shown in the following figure. Figure 5-47 Custom Installer Location dialog box Use the Location: text field to type a description of the physical location of the printer. The field is large, but is limited as to the number of characters that it can accommodate.
NOTE The location for the installer package defaults to c:\. NOTE During installation, several files, including system files, are placed at the root of the directory that appears in the Location field. Be sure that enough space is available on the directory before continuing. Click Printer Properties to open the Printer Properties dialog box.
Figure 5-50 Printer Properties Sharing tab On the Sharing tab, Not Shared is the default setting. To share the printer, click Shared as: and type the printer name in the text field. NOTE To allow sharing across all operating systems, the share name should not exceed 7 characters. The share name is restricted to a maximum of 80 characters for a single pagedescription language (PDL), or 72 charaters for multiple PDLs.
In the Ready to Create Installer dialog box, click Next to begin the process of copying and installing the printing-system software folders and files. The Installing dialog box is shown in the following figure. Figure 5-52 Installing dialog box This dialog box remains on the screen until the status bar fills. Click Cancel to close the Installer Customization Wizard without installing the printing-system software. At a certain point, the Cancel button disappears and the process cannot be revoked.
NOTE Depending on the type of installation and selected options, you might or might not be presented with some additional steps after you click Finish. Distribution The installation package is now ready for distribution. It is the same as the package on the CD, except that it is limited to one language, and it contains the features and options that you selected. The installation package is run silently so that it requires no user interaction.
However, in a mixed operating system environment (one in which servers and clients might run on different operating systems), conflicts can occur when client computers run a version of the print driver that is different from the one on the print server. In an effort to increase operating system stability, Microsoft determined that, starting with Windows 2000 and continuing with all future operating systems, print drivers would run as user-mode processes.
Installation in Macintosh 6 Installation for Macintosh operating systems Introduction The HP Color LaserJet 3800 comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems are supported, and software is available on the Web.
Macintosh component descriptions The product includes the following software for Macintosh computers: ● PPDs for Mac OS 9 V9.2.2 (Mac OS X Classic) and Mac OS X V10.1.5 and later ● PDEs for Mac OS X only (V10.1.5 and later) HP LaserJet PPDs In Mac OS 9 V9.2.2 (Mac OS X Classic), postscript printer definition (PPD) files for the HP Color LaserJet 3800 are installed to the Printer Descriptions folder, which is in the Extensions folder within the System folder. In Mac OS X V10.1.
The printing-system software for Macintosh operating systems no longer includes a font installer. The HP Color LaserJet 3800 printer uses previously installed system fonts when it is installed on a Macintosh computer.
Installing the Macintosh printing system On a Macintosh computer, the installation procedures are basically the same for a network administrator, a network client, and a single user. Install the software on any computer that has access rights to the printer. NOTE If the computer is connected to the printer by a LocalTalk (printer port) or EtherTalk connection, you must configure the AppleTalk (or network) control panel for the correct connection to communicate with the product.
Installation in Macintosh Table 6-1 Adding a printer in Macintosh operating systems Operating System HP LaserJet Utility LaserWriter 8 Mac OS 9 V9.2.2 (Mac OS X Classic) x x Print Center Mac OS X V10.1.5 x Mac OS X V10.2.8 x Mac OS X V10.3.9 Mac OS X V10.4.1 Printer Setup Utility x x x Setting up an AppleTalk networked printer with Mac OS 9. V9.2.2 (Mac OS X Classic) ENWW 1. Open the Chooser from within the Apple Menu. 2.
Setting up a printer with Mac OS X V10.4 1. In the Applications folder, open the Utilities Folder, and then run the Printer Browser or the Printer Setup Utility, depending on the version of the Macintosh operating system.
Installation in Macintosh 2. Select the product and click Add. The Installable Options screen appears. Figure 6-2 Installable Options screen ENWW 3. If the product has the optional 500-sheet tray 3, select Installed in the Tray 3 drop-down menu. 4.
256 MB RAM ● 288 MB RAM ● 320 MB RAM ● 384 MB RAM ● 512 MB RAM 5. If the product has a duplex unit (a standard feature on the HP Color LaserJet 3800dn and the HP Color LaserJet 3800dtn models), select the Duplex Unit check box. 6. In the Printer Disk: drop-down menu, select the appropriate option: 7. 8. 320 ● ● None ● RAM Disk ● Hard Disk (A hard disk is an optional feature for all HP Color LaserJet 3800 models.
Installation in Macintosh Figure 6-3 Printer Browser screen – Default Browser tab 9. In the Name: field, type a name for the HP Color LaserJet 3800 printer. 10. In the Location: field, type the product location. 11. In the Print Using: field, select one of the following options: ● Auto Select (This is the default setting.) ● Generic PostScript Printer ● Other (Select the appropriate brand name.) 12. Click Add to save the settings.
13. If you want to search for additional printers, click More Printers. The Printer Browser search dialog box opens. Figure 6-4 More Printers screen 14. Use the drop-down menus to change the search settings. Select the printer that you want to install and click Add. To cancel the search, click Cancel.
Installation in Macintosh 15. To connect the printer through its TCP/IP address, click the IP Printer tab. Figure 6-5 IP Printer tab 16. In the Search field in the upper-right corner, select one of the following options: ● All (this is the default setting) ● AppleTalk ● Bonjour ● FireWire® ● Open Directory ● Shared ● USB 17.
18. If you know the host name or TCP/IP address of the product, type it in the Address: field. (It might also be available on the drop-down menu.) 19. If you know the queue path of the printer, type it in the Queue: field. 20. In the Name: field, type a name for the HP Color LaserJet 3800 printer. 21. In the Location: field, type the product location. 22. In the Print Using: field, select one of the following options: ● Auto Select (This is the default setting.
Installation in Macintosh 24. Click the product name to open the Select Printer screen and verify that the product has been installed. Figure 6-7 Select Printer screen Setting up a printer with Mac OS X V10.3 1. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility. 2. Click Add Printer (in Mac OS X V10.1), or click Add (Mac OS X V10.2), or click Printers and then click Add Printer (Mac OS X V10.2.8 or later). 3.
Setting up an IP/LPR networked Printer with Mac OS 9.x 326 1. Run the Apple Desktop Printer utility. 2. Click Printer (LPR), and then click OK. 3. Click Change in the LPR Printer Selection area. 4. Click the appropriate TCP/IP address and queue, and then click OK. 5. Click Change and scroll through the list of products. 6. Click the correct product, and then click Select. 7. Click Create.
To uninstall the Macintosh Printing System, drag the PPDs and the unwanted component(s) to Trash.
In-box disk layout The Macintosh printing-system software consists of the following folders: the HP LaserJet InstallerIntegrated installer program for Mac OS X and for Mac OS 9, and a PDF folder for manuals. The folders are named as follows: ● Mac OS X ( the HP LaserJet Installer) 328 ● Mac OS 9 (the integrated installer program for Mac OS X V10.1.5 or later and for Mac OS 9 V9.2.
This section provides information about the various installation dialog box sequences for the Mac OS X Classic. Main Install dialog-box sequence This section provides information about the installation dialog-box sequence for the Easy Install (the typical installation option) in Macintosh operating environments. A Custom Installation is not available in Mac OS 9 for the HP Color LaserJet 3800 printer. 1. Insert the HP Color LaserJet 3800 printing-system software CD in the CD-ROM drive.
Mac OS X installation This section provides information about the various installation dialog-box sequences for the Mac OS X operating system. Main Install dialog box sequence This section provides information about the Macintosh installation dialog-box sequence for the Easy Install (the typical installation option). Insert the HP Color LaserJet 3800 printing-system software CD in the CD-ROM drive.
Installation in Macintosh Figure 6-10 HP Color LaserJet v.5.5.0.040 icon If you are installing the product on Mac OS X V10.1 or later, the Authenticate dialog box appears. Figure 6-11 Authenticate dialog box Type the correct “admin” password and click OK to continue. The installer startup screen appears. Click Cancel to exit the installation. Figure 6-12 HP LaserJet for Macintosh installer startup-screen dialog box Click Continue. The License dialog box appears.
Figure 6-13 License dialog box Click Print… to open the Page Setup dialog box for your default printer and print a copy of the license agreement. Click Save As… to open the system Save dialog box and save the license agreement to disk. Click Decline to end the installation process and close the installer. Read the software-license agreement and then click Accept to continue the installation. The Easy Install dialog box appears.
Click Install to start the installation on the selected disk Click Quit to quit the Installer without making changes to the system. Figure 6-15 HP LaserJet Installer dialog box (custom install) Click Select All to install all of the options that are available on the printing-system software CD, or use the check boxes on the list to install the components that you want to install. Click the I icon to the right of each item in the list to open a pop-up screen that describes the component.
Figure 6-17 LaserJet ReadMe icon A pop-up message stating that the installation was successful also appears. Figure 6-18 Installation success message Click Quit to exit the installer. Click Continue to return to the HP LaserJet Installer.
Engineering Details Engineering Details 7 Introduction This chapter presents engineering detail for the following topics: ENWW ● File to E-mail utility ● HP Easy Printer Care ● Media attributes ● Remote firmware update ● Printing print-ready documents ● Driver-feature comparison in various operating systems Introduction 335
File to E-mail utility The File to E-mail utility is a standalone Microsoft Foundation Class (MFC) program that reads an .INI file to detect where the HP LaserJet product software is installed. The program then attaches relevant log or history files to an e-mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with your HP LaserJet product.
Engineering Details Figure 7-1 File to E-mail – sample e-mail message with files attached If the File to E-mail utility fails for any reason (for instance, if you cancel the new message), all the files are copied to a folder on the desktop that is named CCC, possibly with strings of 0's attached to the end. You can zip these files and e-mail them separately.
HP Easy Printer Care This section contains information about the following topics: ● Availability ● Uninstall options ● HP Software Update Availability Uninstall options After a printing-system installation, click the uninstall icon in the HP Color LaserJet 3800 program group to select and remove any or all of the HP printing-system components. Follow these instructions to remove the HP Easy Printer Care and HP Device Communications Services in a Windows XP operating environment.
Media attributes ● Media sources and destinations ● Media-source commands ● Driver-supported media sizes ● Driver-supported media types ● Custom paper sizes ● Media-type commands Engineering Details This section includes the following information about media attributes: Media sources and destinations The following table indicates the standard and optional media sources and destinations for the HP Color LaserJet 3800 printer.
Table 7-2 Media-source commands (continued) Media source 1 PCL 6 PCL 5 PostScript ubyte # MediaSource or ubyte_array "string" MediaSource1 Esc&l#H /MediaPosition # / ManualFeed true | false or null Tray 3 (500-sheet) 5 5 1 false Automatically Select (HP unidrivers) NA NA NA Automatically Select (HP traditional PCL drivers) or Printer Auto Select (HP unidrivers) 7 1 null false For the string value, you must use include the quotation marks around the variable.
Table 7-3 Supported media sizes and attributes (continued) Paper sizes1 Width Height PCL 6 2 105 mm 241 mm "COM10" (4.13 inches) (9.5 inches) 176 mm 250 mm (6.93 inches) (9.84 inches) 162 mm 229 mm (6.38 inches) (9.02 inches) 110 mm 220 mm (4.33 inches) (8.66 inches) 99 mm 190 mm (3.88 inches) (7.5 inches) 185 mm 266 mm (7.25 inches) (10.5 inches) 216 mm 330 mm (8.5 inches) (12.99 inches) 216 mm 355 mm (8.5 inches) (14.0 inches) Minimum: Minimum: 127 mm 76.2 mm (5.
Table 7-4 Supported input media types (continued) 1 Media types (command string) Tray 1/top bin/stacker bin Tray 2 (250-sheet) Trays 3 (500sheet) Duplexing unit Manual duplexing Plain Y Y Y Y Y Preprinted Y Y Y Y Y Letterhead Y Y Y Y Y Transparency Y Y Y N N Prepunched Y Y Y Y Y Labels Y Y Y N N Bond Y Y Y Y Y Recycled Y Y Y Y Y Color Y Y Y Y Y Light (60–75 g/m2, or 16.4–20.5 lb) Y Y Y Y Y Intermediate (90– 104 g/m2, or 24.7– 28.
Tray Tray 3 (500-sheet) Duplexing unit Dimensions Minimum Maximum Height 210.0 mm (8.26 inches) 355.6 mm (14.0 inches) Width 148.0 mm (5.83 inches) 215.9 mm (8.5 inches) Height 210.0 mm (8.26 inches) 355.6 mm (14.0 inches) Width 148.0 mm (5.83 inches) 215.9 mm (8.5 inches) Height 210.0 mm (8.26 inches) 355.6 mm (14.0 inches) Media-type commands The PCL 5 escape sequence for paper type is "Esc&n#Wdpapertype", where "n#" is the number of characters in the paper type plus 1.
Remote firmware update The HP Color LaserJet 3800 printer features remote firmware update (RFU) capability. The method for downloading remote firmware updates from the Web site is similar to that used to download the latest printing-system software and print drivers. The process for remotely upgrading firmware involves three steps: 1. Determine the current level of firmware that is installed on the product. 2. Go to the HP Web site and download the latest firmware to the computer. 3.
The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the product to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update and the I/O method (parallel or network).
Table 7-8 Troubleshooting a firmware update failure (continued) Reason for firmware update failure Corrective action The upgrade was interrupted. See Table 7-9 Update messages. A flash hardware failure occurred. Although it is extremely unlikely, the product might have a hardware failure. Call technical support to address the problem (see the flyer that came with the product for a local telephone support list).
clj####__.RFU where: ● #### is the printer-model number of the color table ● is a one-word description of what the table does ● is a two-part version number consisting of a major and a minor value The custom color-profile .RFU tiles that are available include: A simulation of the color settings for the HP LaserJet 4650 printer: Engineering Details ● *clj4650_*.RFU ● A simulation of the color settings for the HP LaserJet 9500 printer: *clj9500_*.
NOTE If the PORT1 icon does not appear as a folder name, you might have to enable folder viewing for FTP sites in your Web browser. In Microsoft Internet Explorer, use the following procedure to enable the folder view. 6. a. Select Tools, then select Internet Options, and then select the Advanced tab. b. Select the Enable folder view for FTP sites. c. Click OK to save the setting. The download process begins and the firmware is updated on the product. This can take several minutes.
9. Type put , where is the name of the .RFU file that was downloaded from the Web, including the path. For example, type put C:\LJ\3800FW.RFU, and then press Enter. NOTE If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type the following path: put "c:\My Documents\LJ\3800fw.
6. Type put , where is the location where the .RFU file was downloaded from the Web, including the path. For example, type put /username/desktop/3800fw.rfu, and then press Enter. NOTE If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type put "/user name/desktop/3800FW.RFU". To ensure that the entire path to the .RFU file is placed in the put command, type put and a space, and then drag and drop the .
4. Press Enter on the keyboard. 5. The download process begins and the firmware is updated on the product. This can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update appear on the control panel. NOTE The product automatically turns off and then on again to activate the update; this can happen more than once.
Remote firmware update through a USB port If the product is connected over a USB connection, follow these instructions: 1. From a command prompt or in an MS-DOS window, type copy /b \ \\, where is the name of the .RFU file (including the path), is the name of the computer from which the product is being shared, and is the product share name. For example, type the following: copy /b 3800fw.
NOTE The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 4. Print a configuration page and verify that the firmware revision number matches the revision of the current update. For UNIX systems, any command method that delivers the .
NOTE You might receive an error message on the screen indicating that the printer is offline. Verify that the printer is turned on. If it is, ignore the message. The Updating screen appears and the update proceeds as expected. 4. The update process can take several minutes. Let the process finish without further interaction with the product or the computer. The messages described in the section Printer messages during the firmware update appear on the control panel.
NOTE The product automatically turns off and then on again to activate the update; this can happen more than once. At the end of the update process, the READY message appears on the control panel. Do not turn off the product or interfere with the update until you see this message. 8. Print a configuration page and verify that the firmware revision number matches the revision of the current update. NOTE This remote firmware update method is for use in Windows NT 4.
4. Expand the Device Lists folder and select All Devices. Locate the product that you want to update in the list of products, and click to select it. 5. Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the choose action list. 6. If the name of the .RFU file is not listed in the All Available Images dialog box, click Browse in the Upload New Firmware Image dialog box and navigate to the location of the .
Printing print-ready documents ● HP LaserJet Printer Control Language (.PCL) ● Portable Document Format (.PDF) ● Postscript (.PS) ● Text (.TXT) Use one of the following methods to send print-ready files to your product. NOTE The examples that are used in this section are for printing .PDF documents. However, any print-ready file type can be substituted.
Windows operating systems 1. Take note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the Configuration page printout. To print a configuration page, see Determining the current level of firmware. 2. Open a command window on the computer. 3. Type ftp . For example, if the TCP/IP address is 192.168.0.90, type the following: ftp 192.168.0.90 4. Press Enter on the keyboard. 5.
Macintosh operating systems 1. Make note of the TCP/IP address on the Embedded Jetdirect page. The HP Embedded Jetdirect page is the second page of the configuration page printout. To print a configuration page, see Determining the current level of firmware. 2. Open a Terminal window on your Macintosh. You can find the Terminal program on the computer hard drive in the following folder: 3. Type FTP . For example, if the TCP/IP address is 192.168.0.
Windows 98 or Windows Me 1. From a command prompt or in an MS-DOS window, type the following: Mode lpt1:,,p NOTE If the product is attached to a parallel port other than LPT1, then substitute the correct LPT port number in the mode command. 2. Press Enter on the keyboard. The response you receive should be similar to these examples: > LPT1 Not Rerouted > Resident portion of MODE loaded > Infinite retry on parallel printer time-out 3.
Print-ready file printing in a Windows network If the product is shared on a Windows network, complete the following steps. 1. From a command prompt or in an MS-DOS window, type copy /b \ \\, where is the name of the print-ready file (including the path), is the name of the computer from which the product is being shared, and is the product share name.
Driver-feature comparison in various operating systems The following tables detail the software features that are available for each driver type and for operating system that supports the HP Color LaserJet 3800 printer. The printing-system drivers for Windows 98 and Windows Me are the HP Traditional PCL 6 Driver, HP Traditional PCL 5 Driver, and PS Emulation Driver.
PJL/PJL Encoding Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 PCL 5 PS Emulation Postscript PJL support x x x x x x UTF-8 encoding for PJL (Unicode to 8-bit) x x x x x x Engineering Details Table 7-12 Printer Job Language (PJL) and PJL encoding Job tracking Table 7-13 Driver support for job tracking Operating system Windows XP, Windows 200
Connectivity/Printing Table 7-14 Driver support for connectivity features Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 PCL 5 PS Emulation Postscript Parallel (direct connect) x x x x x x Network – TCP/IP (wired) x x x x x x x Network – TCP/IP (wireless x x x x x x x USB (Direct Connect) through 7.1.
Table 7-15 Driver support for the bidirectional communication features (continued) Operating System Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 6 Postscript PCL 5 PS Emulation PCL 5 PS Emulation Autoconfiguration through EAC over USB (DOT4) x x x x x Update Now x x x x x x x Language Monitor1 1 MasterMon is a pseudo-language monitor that is used for all HP LaserJet products for
Tray and paper assignment Table 7-18 Tray and paper assignment Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98 and Windows Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 Postscript Assign paper size to tray x x x PCL 5 PS Emulation x Installable options Table 7-19 Driver support for installable options Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver ty
Printer services Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 Postscript Internet Services Links/Launch product support Web site x x x x Launch HP EWS features through TCP/IP port x x x x PCL 5 PS Emulation Engineering Details Table 7-20 Printer services (Services tab) UI features Table 7-21 Driver support for UI features Operating system Wind
Table 7-22 Driver support for Help features (continued) Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 PCL 5 Postscript Help button x x x x x x x Bubble Help PS Emulation MS Windows "?" Help x x x x x x Constraint Help x x x x x x Print Task Quick Sets Table 7-23 Driver support for Print Task Quick Sets Operating system Windows XP, Wi
Media types Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 PCL 5 PS Emulation Postscript Media types appear in one list x x x x x x x User Defined Media Types x x x x x Combined Media Types & Sources in program.
Print quality and resolution Table 7-27 Print-quality and resolution features Operating system Windows XP,Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 PCL 5 PS Emulation Postscript Print-quality options x x x x x x x x x Print-quality – custom options recall Print optimizations x x Rendering mode (automatic) x Send graphics as vector x x Send graphics as raster x x
Resizing options Table 7-29 Resizing options Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 PCL 5 Postscript Print Document On x x x x x Scale to Fit x x x x x Allow Scaling from Large Paper x x x x x % of Normal Size x x x x x Rotate by 180 degrees x x x x x PS Emulation Engineering Details x x x x Color settings Table 7-30
Watermarks Table 7-31 Driver support for watermarks feature 1 Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh11 Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 PCL 5 PS Emulation Postscript Watermarks on/off x x x x x x x First page only x x x x x x x Custom watermark definition x x x x x x x Watermark angle x x x x x x x Watermark font name x x x x x x x Watermark
Printing destination Table 7-33 Driver support for the printing-destination feature Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 5 PS Emulation PCL 6 PCL 5 Postscript Paper Destinations x x x x x PS Emulation Engineering Details x Finishing options and duplexing Table 7-34 Duplexing Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macint
Table 7-35 Other document options (continued) Operating system Windows XP, Windows 2000, Windows Server 2003 Windows 98, Me Macintosh Driver type HP unidriver HP traditional driver Macintosh Driver PCL 6 PCL 6 PCL 5 PS Emulation Postscript x x x x x x x x x x x x PCL 5 PS Emulation Ignore application collation Collate x x x Collate – feature in driver UI Collate through mopy x x x Advanced printing features x x x Mirror image/mirror output x x x Font support Table
Table 7-37 Driver support for postscript-specific features (continued) Windows XP Windows 98, Me HP unidriver Macintosh Postscript Driver PS Emulation Unidriver PS Emulation Driver Convert gray text to postscript gray x Convert gray graphics to postscript gray x Add euro currency symbol x Job timeout x x Wait timeout x x Minimum font size to download as outline x Minimum font size to download as bitmap x Postscript Engineering Details Operating system Printing Preferences CMYK Inks
376 Chapter 7 Engineering Details ENWW
Index Symbols/Numerics % of Normal Size setting PCL traditional drivers 118 unidrivers 227 A About button PCL traditional drivers 148 PS Emulation Driver 170 About tab, unidrivers 266 accessibility documentation 19 drivers 367 accessories, automatic configuration 31 ADA (Americans with Disabilities Act) compliance 19 Add Printer installation 297 Additional Drivers dialog box, Windows 294 Additional Software dialog box, Customization Wizard 306 Additional Software dialog box, Windows 290 Adobe Acrobat Reade
documentation 18, 26 installer, Windows printingsystem software 24 installing Macintosh printingsystem software 316 installing Windows printingsystem software 274 languages 12 Change TCP/IP Settings dialog box, Windows 288 Check Printer Connection dialog box, Windows 285 CHM files, viewing 19 CMYK settings, PS Emulation Driver 183 collation settings PCL traditional drivers 160, 163 PS Emulation Driver 181 unidrivers 202, 264 Color Control, PS Emulation Driver 172 Color Options, PS Emulation Driver 182 color
disk.
paper source 339 paper type 343 event log 60 EWS.
Maintenance Tools pane 55 My HP Printers screen 49 Printer Usage Report 56 Support tab 53 Troubleshooting Tools pane 58 uninstallation 338 Update screen 57 HP Embedded Web Server about 59 alerts page 65 AutoSend page 65 Configuration Page 62 Configure Device page 65 Device Information page 60, 65 Device Status page 61 documentation 20 E-mail Server page 65 HP Printer Utility, accessing from 93 HP Web Jetadmin 59 Information tab 60 language, setting 65 links 61, 65 Macintosh support 314 navigation 60 Network
PCL traditional drivers 143 Job storage enabling in PCL traditional drivers 161 Macintosh 85 operating systems supported 369 PCL traditional drivers 138 PS Emulation Driver 179, 189 unidriver settings 240, 263 job stream output support 362 Job Timeout settings 191, 261 job tracking 363 L landscape orientation settings PCL traditional drivers 108, 147 PS Emulation Driver 169 unidrivers 236, 238 Language Selection dialog box, Customization Wizard 299, 300 Language Selection dialog box, Windows 276 languages C
My HP Printers screen, HP Easy Printer Care 49 N negative image, PS Emulation Driver 173 Networking tab, HP Embedded Web Server 70 networks bidirectional communication support 364 color printing, restricting 38 direct printing 361 Embedded Jetdirect page, printing 59 firewalls 280 firmware updates 352 HP Driver Preconfiguration 34 HP Jetdirect Administrator's Guide 21 HP Web Jetadmin, downloading 94 Macintosh settings 87 Macintosh setup 316, 317, 326 Point and Print installation 311 settings 72 TCP/IP Setti
Paper Handling Options, PCL traditional drivers 159 Paper Options PCL traditional drivers 125 unidrivers 212 Paper tab, PCL traditional drivers 124 Paper/Output settings, unidrivers 202 Paper/Quality tab, unidrivers 207 parallel port direct-connect installation 276 PCL 6 raster compression support 362 PCL documents, printing 60 PCL files, command-line printing 357 PCL traditional drivers About button 148 accessing 97 Allow Scaling from Large Paper 163 Alternative Letterhead Mode 163 alternative source suppo
HP Digital Imaging Options 223 HP Driver Preconfiguration support 36 Image Color Management (ICM) 203 included 27 Installable Options settings 262 installable options support 366 job stream output support 362 job tracking 363 Job-storage settings 240 job-storage support 369 Layout Options 206 localized versions 13 media supported 339 Mopier settings 263 Neutral Grays 251 operating systems supported 10 Pages per Sheet 237 Paper Options 212 paper size commands 341 paper supported 368 paper type commands 343 P
printing in UNIX systems 361 printing using HP Embedded Web Server 60 printing with LPR command 361 Printer Connection dialog box, Full Installation 278 printer control panel settings traditional drivers 95 unidrivers 195 Printer Dialog Extensions (PDEs) 314 Printer Driver Test Page dialog box, Windows 296 Printer Features, unidrivers 205 Printer Found dialog box, Windows 282, 283 Printer Model features 4 PCL traditional driver settings 158 Printer Not Found dialog box, Windows 281 Printer Port dialog box,
Automatic Configuration 262 bidirectional communication support 364 bins supported 366 booklets 236 bundle support 365 Color tab 248 Color Themes 251 connectivity support 364 Copy Count settings 202 Ctrl-D settings 261 destination support 373 Device Settings tab 256 Document Options 203, 233 document preview image 223, 227, 238, 253 duplexing 233 Edge Control 250 Effects tab 225 features 195, 374 finishing options 373 Finishing tab 232 Flip Pages Up 236 Font DIMM Installer 258 font settings 262 Font Substit
S Scale Patterns (WYSIWYG) feature 113, 115 Scale to Fit setting PCL traditional drivers 117 unidrivers 226 Scaling control, PS Emulation Driver 173 screen-readable documentation 19 Searching dialog box, Windows 279 Security page, HP Embedded Web Server 65, 68 Send Ctrl-D settings 193, 261 Send TrueType as Bitmaps PCL traditional drivers 113, 114 PCL unidrivers 205 serial number 60 Services tab 254, 367 Set Port Name dialog box, Windows 287 settings continuous export 36 locking 35 overriding 95, 195 Print T
Services tab, unidrivers 254 Troubleshooting Tools pane, HP Easy Printer Care 58 TrueType font settings PS Emulation Unidriver 262 Send as Bitmap, PCL traditional drivers 113, 114 Send as Bitmap, PCL unidrivers 205 substitution table, PS Emulation Driver 174 unidrivers 203 two-sided printing PCL traditional driver settings 106 PS Emulation Driver 170 unidriver settings 233 TXT files, command-line printing 357 Type is settings PCL traditional drivers 131 unidrivers 216 types, paper Include in application sou
usage page 60 Usage Report, HP Easy Printer Care 56 USB direct-connect installation 276 Use Different Paper, PCL traditional drivers 132 Use Different Paper/Covers, unidrivers 217 User Guide 19 User Name 143, 245 W Wait Timeout settings 191, 261 wake time, setting 4 Watermarks settings drivers supported 372 PCL traditional drivers 119 PS Emulation Driver 184, 185 unidrivers 228 Web Jetadmin.
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