HP Color LaserJet 4700 User Guide
HP Color LaserJet 4700 Series Printer User Guide
Copyright and License Trademark Credits © 2005 Copyright Hewlett-Packard Development Company, L.P. Adobe® is a trademark of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Corel® and CorelDRAW™ are trademarks or registered trademarks of Corel Corporation or Corel Corporation Limited. The information contained herein is subject to change without notice.
HP customer care Online services For 24-hour access to information using a modem or Internet connection: World Wide Web URL: for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj4700. (Sites are in English.) Visit: http://www.hp.com/support/net_printing for information about network printing using HP Jetdirect print servers.
HP support and information for Macintosh computers Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user.
Table of contents 1 Printer basics Quick access to printer information .......................................................................................................2 World Wide Web links ...........................................................................................................2 User guide links ....................................................................................................................2 Where to look for more information ...................................
Additional drivers ................................................................................................................19 Select the correct printer driver ...........................................................................................20 Printer-driver Help (Windows) .............................................................................................20 Gaining access to the printer drivers ..................................................................................
Information menu ................................................................................................................................51 Paper handling menu ..........................................................................................................................52 Configure device menu .......................................................................................................................53 Printing menu .............................................................
Language ............................................................................................................................76 Selecting the language .......................................................................................76 Selecting the language if the display is in a language you do not understand ...77 Using the printer control panel in shared environments ......................................................................78 3 I/O configuration Network configuration ..........
Loading custom-sized media into Tray 2 and optional trays .............................................107 Printing on special media ..................................................................................................................109 Transparencies .................................................................................................................109 Glossy paper ....................................................................................................................
Printing on custom-size media ..........................................................................................133 Stopping a print request ....................................................................................................134 Stopping the current print job from the printer control panel ............................134 Stopping the current print job from a software application ...............................134 Job storage features ..................................................
Sample book color matching ............................................................................................154 Printing color samples ......................................................................................................155 Managing printer color options on Windows computers ....................................................................156 Print in grayscale ..............................................................................................................
Status messages ..............................................................................................................183 Warning messages ...........................................................................................................183 Error messages ................................................................................................................183 Critical error messages ...................................................................................................
Troubleshooting common Macintosh problems .................................................................................243 Solving problems with Mac OS 9.x ...................................................................................243 Solving problems with Mac OS X .....................................................................................245 Color printing problems .....................................................................................................................
Acoustic emissions ............................................................................................................................292 Environmental specifications .............................................................................................................293 Appendix E Regulatory information FCC regulations ................................................................................................................................296 FCC regulations .........................
1 Printer basics This chapter contains information on setting up your printer and becoming familiar with its features.
Quick access to printer information World Wide Web links Printer drivers, updated HP printer software, and product information and support may be obtained from the following URLs: ● http://www.hp.com/support/clj4700 Printer drivers may be obtained from the following sites: ● In China: ftp://www.hp.com.cn/support/clj4700 ● In Japan: ftp://www.jpn.hp.com/support/clj4700 ● In Korea: http://www.hp.co.kr/support/clj4700 ● In Taiwan: http://www.hp.com.
HP Embedded Web Server User Guide Information about using the embedded Web server is available on the CD-ROM that came with the printer. Accessory and Consumable Installation Guides Provides step-by-step instructions for installing the printer’s accessories and consumables. Supplied with the printer’s optional accessories and consumables. Using the printer CD-ROM User Guide Provides detailed information on using and troubleshooting the printer. Available on the CD-ROM included with the printer.
Printer configurations Thank you for purchasing the HP Color LaserJet 4700 series printer. This printer is available in the configurations described below. HP Color LaserJet 4700 (product number Q7491A) The HP Color LaserJet 4700 printer is a four-color laser printer that prints up to 31 pages per minute (ppm) for letter-sized paper and up to 30 ppm for A4-size paper. ● Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of various print media or 20 envelopes.
The HP Color LaserJet 4700n printer includes the features of the 4700, plus the HP Jetdirect embedded print server (RJ-45 port) for network connectivity. HP Color LaserJet 4700dn (product number Q7493A) The HP Color LaserJet 4700dn printer includes the features of the 4700n, plus a duplexer for automatic two-sided printing, and an additional 128 MB of memory for a total of 288 MB of memory (256 MB of DDR SDRAM and 32 MB of memory on the formatter board).
HP Color LaserJet 4700dtn (product number Q7494A) The HP Color LaserJet 4700dtn includes all the features of the 4700dn, two additional 500-sheet paper feeders (Trays 3 and 4), and a printer stand. HP Color LaserJet 4700ph+ (product number Q7495A) The HP Color LaserJet 4700ph+ includes the features of the 4700dtn, two additional 500-sheet paper feeders (Trays 5 and 6), a high-capacity stapler/stacker, a printer stand, a hard disk, and an additional 256 MB of memory.
Printer features This printer combines the quality and reliability of Hewlett-Packard printing with the new features and standard capabilities listed below. For more information on printer features, see the Hewlett-Packard Web site at http://www.hp.com/support/clj4700. Table 1-1 Features Performance Memory ● Prints up to 31 pages per minute (ppm) for letter-sized paper and up to 30 ppm for A4sized paper. ● First page prints in 10 seconds or less from the Ready prompt.
Table 1-1 Features (continued) Environmental features Fonts Paper handling Accessories ● Sleep mode setting. ● High content of recyclable components and materials. ● Energy Star compliant. ● 80 internal fonts available for both PCL and PostScript emulation. ● 80 printer-matching screen fonts in TrueType™ format available with the software solution. ● Supports forms and fonts on the disk using HP Web Jetadmin.
Table 1-1 Features (continued) Connectivity Supplies ENWW ● Enhanced input/output (EIO) card slots for optional connectivity. (Network connection using an HP Jetdirect embedded print server is standard on HP Color LaserJet 4700n, HP Color LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet 4700ph+ printers.) ● USB 2.0 connection. ● HP Jetdirect embedded print server to enable network connectivity without requiring use of an EIO slot.
Walk around The following illustrations identify the locations and names of key components of this printer.
Back/side view (HP Color LaserJet 4700ph+ shown) ENWW 1 Output tray 2 Formatter board 3 Upper formatter board tab 4 USB connection 5 ACC connection 6 EIO connection 7 Parallel port 8 EIO connection 9 Network port (RJ-45 connector) 10 Lower formatter board tab 11 Auxiliary port 12 Power cord connection Walk around 11
Printer software Included with the printer is a CD-ROM containing the printing system software. The software components and printer drivers on this CD-ROM help you use the printer to its fullest potential. See the Getting Started Guide for installation instructions. NOTE For the latest information about the printing system software components, refer to the readme file on the Web at http://www.hp.com/support/clj4700.
Preconfiguration, information technology (IT) administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment. For more information, see the HP Driver Preconfiguration Support Guide, which is available at http://www.hp.com/ support/clj4700. Installing the printing system software The following sections contain instructions for installing the printing system software.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/support/clj4700 for help or more information. Installing Windows printing system software for networks The software on the printer CD-ROM supports network installation with a Microsoft network. For network installation on other operating systems, go to http://www.hp.com/support/clj4700.
Setting up a Windows computer to use the network printer with Windowssharing If the computer will print directly to the printer, you can share the printer on the network so that other network users can print to it. See your Windows documentation to enable Windows-sharing. After the printer is shared, install the printer software on all computers that share the printer.
Removing software from Windows operating systems Use the Uninstaller in the HP Color LaserJet 4700/Tools program group to select and remove any or all of the Windows HP printing system components. 1. Click Start and then click Programs. 2. Point to HP Color LaserJet 4700 and then click Tools. 3. Click Uninstaller. 4. Click Next. 5. Select the HP printing system components you want to uninstall. 6. Click OK. 7. Follow the instructions on the computer screen to complete the uninstallation.
● Ability to quickly find peripherals based on parameters such as IP address, color capability, and model name. ● Ability to easily organize peripherals into logical groups, with virtual office maps for easy navigation. ● Ability to manage and configure multiple printers at once. To download a current version of HP Web Jetadmin and to see the latest list of supported host systems, visit HP Customer Care Online at http://www.hp.com/go/webjetadmin.
Features The HP embedded Web server allows you to view printer and network card status and manage printing functions from your computer. With the HP embedded Web server, you can do the following: ● View printer status information. ● Determine the remaining life on all supplies and order new ones. ● View and change tray configurations. ● View and change the printer control panel menu configuration. ● View and print internal pages. ● Receive notification of printer and supplies events.
Printer drivers The product comes with software that allows the computer to communicate with the product (by using a printer language). This software is called a printer driver. Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks. Supported printer drivers The following printer drivers are provided for the product. If the printer driver that you want is not on the product CD-ROM or is not available on www.hp.
You can obtain Model Scripts for UNIX® and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. For Linux support see www.hp.com/ go/linux. For UNIX support see www.hp.com/go/jetdirectunix_software. Select the correct printer driver Select a printer driver based on the operating system that you are using and the way that you use the product. See the printer-driver Help for the features that are available.
Operating System To change the settings for all print jobs until the software program is closed To change the print job default To change the configuration settings (for example, turn on settings (for example, add a Print on Both Sides by default) tray or enable/disable Manual Duplexing) Windows 2000, XP, and Server 2003 1. On the File menu in the software program, click Print. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 1.
Printer drivers for Macintosh computers The printer comes with printer-driver software that uses a printer language to communicate with the printer. Printer drivers provide access to printer features, such as printing on custom-sized paper, resizing documents, and inserting watermarks. Supported printer drivers A Macintosh printer driver and the necessary PPD files are included with the printer.
Operating System To change the settings for all print jobs until the software program is closed To change the print job default To change the configuration settings (for example, turn on settings (for example, add a Print on Both Sides by default) physical option such as a tray, or turn on or off a driver feature such as Allow Manual Duplexing) Mac OS X v10.2.8 1. On the File menu, click Print. 1. On the File menu, click Print. 1. In the Finder, on the Go menu, click Applications. 2.
Software for Macintosh computers The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers. If both the printer and the Macintosh computer are connected to a network, use the printer embedded Web server (EWS) to configure the printer. For more information, see Using the embedded Web server.
6. Double-click Printer (AppleTalk). 7. Next to AppleTalk Printer Selection, click Change. 8. Select the printer, click Auto Setup, and then click Create. NOTE The icon on the desktop looks generic. All of the print panels appear in the print dialog box with each software program. To install printer drivers for Mac OS X v10.2.8 and v10.3 1. Connect the network cable between the HP Jetdirect print server and a network port. 2. Insert the CD into the CD-ROM drive. The CD menu runs automatically.
To install the printing system software 1. Connect a USB cable between the USB port on the printer and the USB port on the computer. Use a standard 2-meter (6.56-foot) USB cable. 2. Insert the printer CD into the CD-ROM drive and run the installer. The CD menu runs automatically. If the CD menu does not run automatically, double-click the CD icon on the desktop. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer screen. 5.
Using the HP Printer Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Mac OS X v10.2.8 or v10.3 computer. This section describes several functions that you can perform through the HP Printer Utility. Opening the HP Printer Utility The process that you use to start the HP Printer Utility depends on the Macintosh operating system that you are using. To open the HP Printer Utility in Mac OS X v10.2.8 1. Open the Finder, and then click Applications. 2.
Viewing supplies status View the status of the printer supplies (such as print cartridges, imaging drum, or print media) from a computer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Supplies Status. 3. Click the Supplies tab to view the status of various replaceable supplies, and click the Media tab to view the status of print media. ● To view a more detailed status list, click Detailed Supplies Information. The Supplies Information dialog box appears.
Uploading fonts to the printer Add fonts from the computer to the printer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Upload Fonts. 3. In the Fonts in printer's pop-up menu, select where you want the fonts to be stored on the printer. The fonts in that storage device appear in the list that appears below the pop-up menu. 4. Click Add and navigate to the font file that you want to upload to the printer. 5. Click Upload to upload the font to the printer.
Changing the toner density Conserve print-cartridge toner by changing the toner-density level. The lower toner-density levels conserve the most toner. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Economode Toner Density. 3. On the Toner Density popup menu, select the toner density level, and then click Apply Now. Changing the resolution settings Change the resolution settings from the computer. You also can change the Resolution Enhancement Technology (REt) setting. 1.
Configuring trays Change the default printer tray settings from the computer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Trays Configuration. 3. In the Trays list, select the tray to be configured. NOTE To make the selected tray the default tray for printing, click Make Default. 4. In the Default Media Size pop-up menu, select the default media size for the tray. 5. In the Default Media Type pop-up menu, select the default media type for the tray. 6.
Setting up e-mail alerts Set up e-mail messages that alert you to certain events that occur with the printer, such as a low toner level in a print cartridge. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select E-mail Alerts. 3. Click the Server tab, and, in the SMTP server box, type the server name. 4. Click the Destinations tab, click the add (+) button, and then type the e-mail addresses, mobile device numbers, or Web site URLs to which you want the e-mail alerts sent.
Print media specifications For optimum results, use conventional 75 g/m2 (20 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or bent edges. ● To order supplies in the U.S., go to http://www.hp.com/go/ljsupplies. ● To order supplies worldwide, go to http://www.hp.com/ghp/buyonline.html. ● To order accessories, go to http://www.hp.com/go/accessories.
Table 1-2 Tray 1 media sizes (continued) Tray 1 Dimensions Weight or thickness Capacity suitable for use in laser printers Table 1-3 Tray 2 and optional Trays 3 through 6 media sizes1 Tray 2 and optional trays Dimensions Weight or thickness Capacity Paper, standard sizes (letter/ A4, legal, executive, JIS B5, A5); custom sizes Range: Range: Maximum stack height: 56 mm (2.2 in) 148 x 210 mm (5.83 x 8.27 in) to 216 x 356 mm (8.
Table 1-4 Automatic duplex printing (two-sided printing) (continued) Automatic duplex printing Dimensions Weight or thickness A4: 210 x 297 mm (8.27 x 11.7 in) 8.5 x 13: 215.9 x 330.2 mm (8.5 x 13 in) Legal: 215.9 x 355.6 mm (8.5 x 14 in) Executive: 184.2 x 266.7 mm (7.25 x 10.5 in) JIS B5: 182 x 257 mm (7.17 x 10.12 in) Glossy paper (A4/letter, 13 x 8.
Table 1-5 Stapler/stacker (continued) Stapler/stacker Stapling (30 sheets) NOTE Media types: paper and cardstock, glossy paper, transparencies, photo paper Stapling (20 sheets) NOTE See above for supported media types. 36 Chapter 1 Printer basics Dimensions NOTE See above for supported trays and media sizes. NOTE See above for supported trays and media sizes.
2 Control panel This chapter contains information on the printer control panel, which provides control of printer functions and communicates information about the printer and print jobs.
Introduction The control panel provides control of printer functions and communicates information about the printer and print jobs. Its display provides graphic information about printer and supplies status, making it easy to identify and correct problems.
Figure 2-2 Printer display 1 Message area 2 Prompt area Figure 2-3 Printer display 1 Message area 2 Supplies gauge 3 Print cartridge colors are indicated from left to right: black, magenta, cyan, and yellow The message and prompt areas of the display alert you to the state of the printer and tell you how to respond. The supplies gauge shows the consumption levels of print cartridges (black, magenta, cyan, and yellow). A appears instead of the consumption level when the level is not known.
Accessing the control panel from a computer You can also access the printer control panel from a computer by using the Settings page of the embedded Web server. The computer shows the same information that the control panel shows. From your computer, you can also perform control panel functions such as checking supplies status, viewing messages, or changing tray configuration. For more information, see Using the embedded Web server.
Control panel buttons Use the buttons on the control panel to perform printer functions and to navigate and respond to menus and messages in the display. Button name Function Select Makes selections and resumes printing after recovery errors. Up arrow Navigates menus and text, and increases or decreases the values of numerical items in the display. Down arrow Back/exit arrow Menu Accesses and exits the menus.
Interpreting control panel indicator lights Figure 2-4 Control panel indicator lights 1 Ready 2 Data 3 Attention Indicator On Off Flashing Ready Printer is online (able to accept and process data). Printer is offline or is turned off. Printer is attempting to stop printing and go offline. Processed data is present in the printer, but more data is needed to complete the job. Printer is not processing or receiving data. Printer is processing and receiving data. A critical error has occurred.
Interpreting stapler/stacker indicator light codes The following table lists errors that can occur in the stapler/stacker unit that are reported by the accessory light and on the printer control panel display. Indicator Solid Blinking Off Green ● The accessory is ready and is functioning properly. N/A ● ● Fewer than 20 staples remain in the stapler cartridge. STAPLER LOW ON STAPLES appears on the printer control panel display. Order and replace the stapler cartridge.
Indicator Solid Blinking Off paper, or staple the job manually. MIXED PAPER SIZES IN JOB TO STAPLE appears on the printer control panel display. ● Amber The accessory is experiencing a hardware malfunction. ● For more information, see Control panel messages. The device requires user N/A intervention. The bin could be full, there could be a stapler jam, or the stapler cartridge could require replacement. For more information, see Control panel messages.
Control panel menus You can perform most routine printing tasks from the computer through the printer driver or software application. This is the most convenient way to control the printer, and will override the printer control panel settings. See the help files associated with the software, or for more information on accessing the printer driver, see Printer software. You can also control the printer by changing settings in the printer’s control panel.
Menu hierarchy The following tables list the hierarchies of each menu. To enter the menus Press Menu to enter MENUS. Press or to navigate the listings. Press to select the appropriate option. MENUS RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE Retrieve job menu See Retrieve job menu for more information. RETRIEVE JOB PRINT STORED JOB LIST USER NAME ALL PRIVATE JOBS PRINT COPIES DELETE Information menu See Information menu for more information.
PRINT CMYK SAMPLES PRINT FILE DIRECTORY PRINT PCL FONT LIST PRINT PS FONT LIST Paper handling menu See Paper handling menu for more information. PAPER HANDLING TRAY 1 SIZE TRAY 1 TYPE TRAY SIZE N = 2, 3, 4, 5, or 6 TRAY TYPE N = 2, 3, 4, 5, or 6 Configure device menu See Configure device menu and Changing printer control panel configuration settings for more information.
OPTIMIZE QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET CREATE CLEANING PAGE PROCESS CLEANING PAGE AUTO CLEANING CLEANING INTERVAL SYSTEM SETUP DATE/TIME JOB STORAGE LIMIT JOB HELD TIMEOUT SHOW ADDRESS RESTRICT COLOR USE COLOR/BLACK MIX TRAY BEHAVIOR SLEEP DELAY WAKE TIME DISPLAY BRIGHTNESS PERSONALITY CLEARABLE WARNINGS AUTO CONTINUE REPLACE SUPPLIES ORDER AT COLOR SUPPLY OUT JAM RECOVERY RAM DISK LANGUAGE STAPLER STACKER STAPLES This menu appears if a stapler/stacker is installed STAPLES OUT I/O
(Where X=1 or 2) RESETS RESTORE FACTORY SETTINGS SLEEP MODE Diagnostics menu See Diagnostics menu for more information.
Retrieve job menu The retrieve job menu allows you to view listings of all stored jobs. Menu item Description PRINT STORED JOB LIST Prints a page that lists all jobs stored on the printer. Each person who has jobs stored on the printer is listed. The number in parentheses indicates how many jobs that person has stored. 50 NO STORED JOBS If there are no stored jobs, this message appears in place of the list. USER NAME Each user who has stored jobs is listed by name.
Information menu Use the information menu to access and print specific printer information. ENWW Menu item Description PRINT MENU MAP Prints the control panel menu map, which shows the layout and current settings of the control panel menu items. See Printer information pages. PRINT CONFIGURATION Prints the printer configuration page.
Paper handling menu The paper handling menu allows you to configure input trays by size and type. It is important to correctly configure the trays with this menu before you print for the first time. NOTE If you have used other HP LaserJet printer models, you might be accustomed to configuring Tray 1 to First mode or Cassette mode. On HP Color LaserJet 4700 series printers, setting Tray 1 size and type to ANY SIZE is equivalent to First mode.
Configure device menu The CONFIGURE DEVICE menu allows you to change the default printing settings, adjust the print quality, change the system configuration and I/O options, and reset the default settings. Printing menu These settings affect only jobs without identified properties. Most jobs identify all of the properties and override the values set from this menu. This menu can also be used to set default media size and type.
Menu item Values Description FONT PITCH FONT SOURCE: Allows you to select the font source as internal, card slot 1, 2, or 3, internal disk, or EIO disk. FONT POINT SIZE SYMBOL SET APPEND CR TO LF SUPPRESS BLANK PAGES MEDIA SOURCE MAPPING FONT NUMBER: The printer assigns a number to each font and lists the numbers on the PCL font list. The range is 0 to 999. FONT PITCH: Selects the font pitch. This item might not appear, depending on the font selected. The range is 0.44 to 99.99.
Menu item Values Description SOURCE that is printed on the front with the image that is printed on the back. ADJUST TRAY [N] PRINT TEST PAGE: Prints a test page that shows the current registration settings. SOURCE: Allows you to select the tray for which you want to print the test page. If installed, optional trays appear as selections, where [N] is the number of the tray. ADJUST TRAY [N]: Sets the registration fro the specified tray, where [N] is the number of the tray.
Menu item Values Description PRE-ROTATION RE-TRANSFER FUSER TEMP TRAY 1 RESTORE OPTIMIZE QUICK CALIBRATE NOW Performs partial printer calibrations. For more information, see Calibrating the printer. FULL CALIBRATE NOW Performs all printer calibrations. For more information, see Calibrating the printer.
See Changing printer control panel configuration settings for more information. Menu item Values Description DATE/TIME DATE Allows you to set various configurations for the date format when setting the date and select a 12-hour or 24-hour clock when setting time. DATE FORMAT TIME TIME FORMAT JOB STORAGE LIMIT 1-100 Sets the limit for the maximum number of jobs stored on the hard disk at the printer. The default is 32.
Menu item Values Description DUPLEX BLANK PAGES The default for USE ANOTHER TRAY is ENABLED. IMAGE ROTATION The default for MANUALLY FEED PROMPT is ALWAYS. PS DEFER MEDIA affects how paper is handled when printing from an Adobe PS print driver. ENABLED uses HP’s paper handling. DISABLED uses the Adobe PS paper handling. The default is ENABLED. The default for DUPLEX BLANK PAGES is AUTO. The default for IMAGE ROTATION is Standard.
Menu item Values Description pauses until the color supply is replaced. OVERRIDE AT OUT allows printing to continue when a color supply is out, but displays a warning that override is in use and that the supply must be replaced. ORDER AT RANGE=0-100 The user can set the percent remaining at which the ORDER AT message is displayed. The default is 15. COLOR SUPPLY OUT STOP Sets the COLOR SUPPLY OUT printer behavior when a color supply is empty.
Menu item Values Description STAPLES OUT CONTINUE The STAPLES OUT menu defines the action that the stapler/stacker takes when it runs out of staples. It can instruct the printer to stop and wait until the stapler cartridge is replaced, or it can allow printing to continue without stapling. If the device is configured to stop when the cartridge is empty, up to two jobs might be processed without stapling before the printer stops. The default is CONTINUE.
Menu item Values Description DLC/LLC: Select whether the DLC/LLC protocol stack is enabled or disabled. SECURE WEB: Specify whether the embedded Web server accepts communications by using only secure HTTP (HTTPS) or by using both HTTP and HTTPS. DIAGNOSTICS: Provides tests to help diagnose network hardware or TCP/IP network connection problems. RESET SECURITY: Specifies whether the current security settings on the print server are saved or reset to factory defaults.
Menu item Values Description communication, the Jetdirect settings must match those of the network. Resets menu The resets menu allows you to reset factory settings, disable and enable sleep mode, and update the printer after new supplies are installed. 62 Menu item Values Description RESTORE FACTORY SETTINGS None. Allows you to clear the page buffer, remove all perishable personality data, reset the printing environment, and return all default settings to factory defaults.
Diagnostics menu The diagnostics menu allows you to run tests that can help you identify and solve problems with the printer. Menu item Description PRINT EVENT LOG This item will print an event log that will display the last 50 entries in the printer’s event log, starting with the most recent. SHOW EVENT LOG This item displays the last 50 events on the control panel display, starting with the most recent.
Changing printer control panel configuration settings By using the printer control panel, you can make changes to general printer configuration default settings such as tray size and type, sleep mode, printer personality (language), and jam recovery. The printer control panel can also be accessed from a computer by using the Settings page of the embedded Web server. The computer shows the same information that the control panel shows. For more information, see Using the embedded Web server.
7. Press to select JOB HELD TIMEOUT. 8. Press or 9. Press to set the time period. to select the appropriate time period. 10. Press Menu. Show IP address This item determines whether the printer IP address is shown on the display with the Ready message. Options are AUTO and OFF. The default setting for this option is OFF. If more than one EIO card is installed, the IP address of the card installed in the first slot appears. Showing the IP address 1. Press Menu to enter the MENUS. 2.
6. Press to highlight COLOR/BLACK MIX. 7. Press to select COLOR/BLACK MIX. 8. Press or 9. Press to select the option. to select the desired option. 10. Press Menu. Tray behavior options Tray behavior allows seven user-defined options: ● USE REQUESTED TRAY. Selecting EXCLUSIVELY ensures that the printer will not automatically select another tray when you indicate that a specific tray should be used.
7. Press to select TRAY BEHAVIOR. 8. Press to select USE REQUESTED TRAY. 9. Press or 10. Press to select EXCLUSIVELY or FIRST. to set the behavior. 11. Press Menu. Setting manually feed prompt 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight SYSTEM SETUP. 5. Press to select SYSTEM SETUP. 6. Press to highlight TRAY BEHAVIOR. 7. Press to select TRAY BEHAVIOR. 8.
Setting the printer to use size/type prompt 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight SYSTEM SETUP. 5. Press to select SYSTEM SETUP. 6. Press to highlight TRAY BEHAVIOR. 7. Press to select TRAY BEHAVIOR. 8. Press to highlight SIZE/TYPE PROMPT. 9. Press or 10. Press to select DISPLAY or DO NOT DISPLAY. to set the behavior. 11. Press Menu. Setting the printer to use another tray 1.
7. Press to select TRAY BEHAVIOR. 8. Press to highlight DUPLEX BLANK PAGES. 9. Press or 10. Press to select AUTO or YES. to set the behavior. 11. Press Menu. Setting the printer to rotate images 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight SYSTEM SETUP. 5. Press to select SYSTEM SETUP. 6. Press to highlight TRAY BEHAVIOR. 7. Press to select TRAY BEHAVIOR. 8.
8. Press or to select the appropriate time period. 9. Press to set the time period. 10. Press Menu. CAUTION If paper is loaded in Trays 3 through 6 when the printer is in sleep mode, the new paper will not be sensed when the printer comes out of sleep mode. This could cause the wrong paper to be used for a print job. Be sure to wake the printer before loading paper in these trays. Disabling/enabling sleep mode 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3.
9. Press to accept the selection. 10. Press or to select CUSTOM or Off. 11. Press to accept the selection. 12. Press or 13. Press to accept the selection. 14. Press or 15. Press to accept the selection. 16. Press or 17. Press to accept the selection. 18. Press to enter APPLY TO ALL DAYS. 19. Press or 20. Press to accept the selection. 21. Press or 22. Press to accept each selection. to select the hour. to select the minutes. to select AM or PM. to select YES or NO.
Personality This printer features automatic personality (printer language) switching. AUTO is the default value. ● AUTO configures the printer to automatically detect the type of print job and configure its personality to accommodate that job. ● PCL configures the printer to use Printer Control Language. ● PDF configures the printer to print PDF files. ● PS configures the printer to use PostScript emulation. Setting the personality 1. Press Menu to enter the MENUS. 2.
8. Press or to select the appropriate setting. 9. Press to set the selection. 10. Press Menu. Auto continue You can determine printer behavior when the system generates an Auto Continuable error. ON is the default setting. ● ON displays an error message for ten seconds before automatically continuing to print. ● OFF pauses printing any time the printer displays an error message and until you press . Setting auto continue 1. Press Menu to enter the MENUS. 2.
Setting replace supplies response 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight SYSTEM SETUP. 5. Press to select SYSTEM SETUP. 6. Press to highlight REPLACE SUPPLIES. 7. Press to select REPLACE SUPPLIES. 8. Press or 9. Press to set the selection. to select the appropriate setting. 10. Press Menu.
Setting color supply out response 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight SYSTEM SETUP. 5. Press to select SYSTEM SETUP. 6. Press to highlight COLOR SUPPLY OUT. 7. Press to select COLOR SUPPLY OUT. 8. Press or 9. Press to set the selection. to select the appropriate setting. 10. Press Menu.
RAM disk This option allows you to specify how the RAM disk is configured. Options are AUTO and OFF. When set to AUTO, the printer determines the optimal RAM size based on the amount of available memory. The message displays only in printer models that do not have a hard disk installed. The default is AUTO. Changing RAM disk behavior You can change this behavior at any time by following these steps: 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3.
Selecting the language if the display is in a language you do not understand ENWW 1. Turn the printer power off. 2. Hold down the 3. Press again. 4. Press or 5. Press to save the desired language as the new default. key while turning the printer power on until all three lights stay on. to scroll through the available languages.
Using the printer control panel in shared environments Because your printer is shared with other users, adhere to the following guidelines to ensure successful printer operation: ● Consult your system administrator before making changes to control panel settings. Changing control panel settings could affect other print jobs. ● Coordinate with other users before changing the default printer font or downloading soft fonts. Coordinating these operations conserves memory and avoids unexpected printer output.
3 I/O configuration This chapter describes how to configure certain network parameters on the printer.
Network configuration You might need to configure certain network parameters on the printer. You can configure these parameters from installation software, the printer control panel, the embedded Web server, or management software, such as HP Web Jetadmin or the HP LaserJet Utility for Macintosh. NOTE For more information about using the embedded Web server, see Using the embedded Web server.
12. Press to highlight MANUAL. 13. Press to highlight IP ADDRESS. 14. Press to select IP ADDRESS. NOTE The first of three sets of numbers is highlighted. If a number is not highlighted, a highlighted empty underscore appears. 15. Press or to increase or decrease the number for configuring the IP address. 16. Press to move to the next set of numbers. 17. Repeat steps 15 and 16 until the correct IP address is entered. 18. Press the Menu button to return to the Ready state.
Setting the default gateway 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight I/O. 5. Press to select I/O. 6. Press to highlight the JETDIRECT menu. 7. Press to select the JETDIRECT menu. 8. Press to highlight TCP/IP. 9. Press to select TCP/IP. 10. Press to highlight MANUAL SETTINGS. 11. Press to select MANUAL SETTINGS. 12. Press to highlight DEFAULT GATEWAY. 13.
Disabling IPX/SPX NOTE Do not disable this protocol if Windows 95/98, Windows NT, Me, 2000, and XP users will be printing to the printer using direct-mode IPX/SPX. 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight I/O. 5. Press to select I/O. 6. Press to highlight the JETDIRECT menu. 7. Press to select the JETDIRECT menu. 8. Press to highlight IPX/SPX. 9. Press to select IPX/SPX. 10.
13. Press to select ON or OFF. 14. Press the Menu button to return to the Ready state. Disabling AppleTalk 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight I/O. 5. Press to select I/O. 6. Press to highlight the JETDIRECT menu. 7. Press to select JETDIRECT. 8. Press to highlight APPLETALK. 9. Press to select APPLETALK. 10. Press to highlight ENABLE. 11. Press to select ENABLE. 12.
Parallel configuration The HP Color LaserJet 4700 printer supports network and parallel connections at the same time. A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable (IEEE-1284-C compliant) with a C-connector plugged into the printer parallel port. The cable can be a maximum of 10 meters (30 feet) long.
USB configuration This printer supports a USB 2.0 connection. The USB port is located on the back of the printer, as shown in the figure below. You must use an A-to-B type USB cable. Figure 3-2 USB configuration 1 USB connector 2 USB port This printer also includes a third-party accessory (ACC) port that uses USB host protocol, shown in the figure below.
Auxiliary connection configuration This printer supports an auxiliary connection for paper handling input devices. The port is located on the back of the printer, as shown in the figure below.
HP Jetdirect print servers The HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location. They support multiple network protocols and operating systems. HP Jetdirect print servers also support the Simple Network Management Protocol (SNMP), which provides network managers with remote printer management and troubleshooting through HP Web Jetadmin software.
Wireless printing Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. See Supplies and accessories for a list of available wireless print servers. IEEE 802.11 standard Optional HP Jetdirect wireless print servers support connection to an 802.11 network. This wireless technology provides a high-quality printing solution without the physical constraints of wiring.
90 Chapter 3 I/O configuration ENWW
4 Printing tasks This chapter describes how to perform basic printing tasks.
Controlling print jobs In the Microsoft Windows operating system, three settings affect how the printer driver tries to pull paper when you send a print job. The Source, Type, and Size settings appear in the Page Setup, Print, or Print Properties dialog boxes in most software programs. If you do not change these settings, the printer automatically selects a tray using the default printer settings. Source Printing by Source means that you choose a specific tray from which you want the printer to pull paper.
● Printer Properties dialog box (printer driver). The printer driver opens when you click Properties in the Print dialog box. Settings changed in the Printer Properties dialog box do not override settings available anywhere else. ● Default printer settings. The default printer settings determine settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes, as described above. There are two ways to change the default printer settings: 1.
Selecting print media You can use many types of paper and other print media with this printer. This section provides guidelines and specifications for selecting and using different print media. For more information about supported print media, see Print media specifications. It is possible that media could meet all of the guidelines in this chapter and still not print satisfactorily.
Automatic media type sensing (auto sense mode) The HP Color LaserJet 4700 series printers can automatically classify media into one of the following categories: ● Plain ● Transparency ● Glossy ● Extra-heavy glossy ● Glossy film ● Heavy ● Light The automatic media type sensor functions only when that tray is configured to Any Type Plain. Configuring a tray to any other type, such as Bond or Glossy, deactivates the media sensor in that tray.
Tray 2–N sensing Expanded sensing ● The printer stops the first five pages fed from each paper tray to sense the type and averages the five results. ● The printer assumes that the sixth and all subsequent pages are of the same media type, until the printer is turned off or goes into sleep mode, or until the tray is opened. Transparency only (default) 96 ● The printer does not stop any pages for sensing but distinguishes between transparencies (Transparency mode) and paper (Normal mode).
Configuring input trays The printer allows you to configure input trays by type and size. You can load different media in the printer’s input trays and then request media by type or size using the control panel. NOTE If you have used other HP LaserJet printer models, you might be accustomed to configuring Tray 1 to First mode or Cassette mode. On HP Color LaserJet 4700 series printers, setting Tray 1 size and type to ANY SIZE is equivalent to First mode.
A Setting saved message appears, and then the current type and size settings are displayed. 8. If size and type are now correct, press to clear the message. Configuring a tray to match print job settings 1. In the software application, specify the source tray, the paper size, and the paper type. 2. Send the job to the printer. If the tray needs to be configured, the LOAD TRAY X: message appears. 3. Load the tray with the correct paper. When the tray is closed, the TRAY X SIZE= appears. 4.
6. Press or to highlight the correct paper type. 7. Press to select the correct paper type. A Setting saved message appears, and then the current type and size settings are displayed. Configuring Tray 2 and optional trays for a custom paper size The printer automatically detects many sizes of paper, but you can also configure trays for custom paper sizes.
7. Press to select the value. After the unit of measure is set properly, set the X dimension as follows: or to highlight the correct value. 8. Press 9. Press to select the value. If the value entered is outside the valid range, Invalid value will appear for two seconds. The display prompts you to enter another value. After the X dimension is set properly, set the Y dimension as follows: 10. Press or to highlight the correct value. 11. Press to select the value.
4. Adjust the side guides so that they lightly touch the paper stack but do not bend the paper. NOTE Make sure the paper fits under the tabs on the guides and not above the load level indicators. Printing envelopes from Tray 1 Many types of envelopes can be printed from Tray 1. Up to 20 envelopes can be stacked in the tray. Printing performance depends on the construction of the envelope. In the software, set margins at least 15 mm (0.6 inches) from the edge of the envelope.
2. Load up to 20 envelopes in the center of Tray 1 with the side to be printed facing down and the postage end toward the printer. Slide the envelopes into the printer as far as they will go without forcing them. 3. Adjust the guides to touch the envelope stack without bending the envelopes. Make sure the envelopes fit under the tabs on the guides. Printing envelopes 1. Specify Tray 1 or select the media source by size in the printer driver. 2.
media sizes: 8.5 x 13 and Executive (JIS), double Japan postcard, and custom. The printer automatically detects the media size in these trays based on the tray’s paper guide configuration. (See Supported media weights and sizes.) CAUTION The paper path for the optional trays passes through Tray 2. If Tray 2 is partially pulled out or removed, paper from Tray 3 cannot feed into the printer. The printer will stop and generate a message that Tray 2 must be installed.
2. Adjust the rear media-length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media being used. 3. Slide the media-width guides open to the size for the media you are using. 4. Load media into the tray face up. NOTE For best performance, load the tray completely full without splitting or fanning the ream of paper. Splitting or fanning the ream might cause a multi-feed problem, which could result in a paper jam.
5. Insert the tray into the printer. The printer will display the tray’s media type and size. If the configuration is not correct, press the key when the printer prompts you to configure the tray for type and size. (For more information see Configuring a tray when loading paper.) 6. If the configuration is correct, press to clear the message.
2. Adjust the rear media-length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media being used. 3. Slide the media-width guides open to the size for the media you are using. 4. Load media into the tray face up. NOTE For best performance, load the tray completely full without splitting or fanning the ream of paper. Splitting or fanning the ream might cause a multi-feed problem, which could result in a paper jam.
5. Insert the tray into the printer. The printer will display the tray’s media type and size. If the configuration is not correct, press the key when the printer prompts you to configure the tray for type and size. (For more information, see Configuring a tray when loading paper.) 6. If the configuration is correct, press to clear the message.
3. Load media into the tray face up. NOTE For best performance, load the tray completely full without splitting or fanning the ream of paper. Splitting or fanning the ream might cause a multi-feed problem, which could result in a paper jam. The capacity of the paper tray can vary. For example, if you are using 75 g/m2 (20 lb) paper, the tray holds a full ream of 500 sheets.
Printing on special media Use these guidelines when printing on special types of media. NOTE Special media such as envelopes, transparencies, custom-size paper, or heavy media greater than 120 g/m2 is used in Tray 1. To print on any special media, use the following procedure: 1. Load the media in the paper tray. 2. When the printer prompts you for the paper type, select the correct media type for the paper loaded in the tray. For example, select GLOSSY when loading HP Color Laser Glossy Photo Paper. 3.
Colored paper ● Colored paper should be of the same high quality as white xerographic paper. ● Pigments used in colored media must be able to withstand the printer’s fusing temperature of 190° C (374°F) for 0.1 second without deterioration. ● The printer creates colors by printing patterns of dots, overlaying and varying their spacing to produce various colors. Varying the shade or color of the paper will affect the shades of the printed colors.
Paper type Paper weight Heavy and extra-heavy stock 105-163 g/m2 28-43 lb Cardstock 164-220 g/m2 43-58 lb Intermediate 90-105 g/m2 24-28 lb HP Tough paper 5 mil When printing on heavy paper types, use the following guidelines: ● Use Tray 1 for paper that is heavier than 120 g/m2 (32 lb). ● For optimum results when printing on heavy paper, use the printer control panel to set the media type for the tray to HEAVY.
● Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes during storage. ● Before loading preprinted paper such as forms and letterhead, verify that the ink on the paper is dry. During the fusing process, wet ink can come off of preprinted paper. ● To load pre-printed forms and letterhead into Tray 1, load them face down with the top edge of the page facing toward you.
Using features in the printer driver When you print from a software program, many of the product features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printerdriver Help.
To use quick sets 1. Open the printer driver (see Gaining access to the printer drivers). 2. Select the quick set that you want to use from the Print Task Quick Sets drop-down list. 3. Click OK. The product is now set to print according to the saved settings in the quick set. NOTE To restore printer-driver default settings, select Default Print Settings from the Print Task Quick Sets drop-down list.
Setting a custom paper size from the printer driver To set a custom paper size 1. Open the printer driver (see Gaining access to the printer drivers). 2. On the Paper or Paper/Quality tab, click Custom. 3. On the Custom Paper Size window, type the name of the custom paper size. 4. Type the paper-size length and width. If you type a size that is too small or too large, the driver automatically adjusts the size to the minimum or maximum size that is allowed. 5.
To print more than one page on a sheet of paper, look for a layout or pages-per-sheet option in the driver. (This is sometimes called 2-up, 4-up, or n-up printing.) To print multiple pages on one sheet of paper 1. Open the printer driver (see Gaining access to the printer drivers). 2. Click the Finishing tab. 3. In the section for Document Options, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 4.
3. For Windows, on the Finishing tab, click Print on Both Sides. 4. Click OK. The product is now ready to print on both sides of the paper. To print on both sides manually 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up, bottom-edge first.
2. Short-edge landscape Each printed image is oriented right-side-up. Facing pages are read from top to bottom on the left page, then from top to bottom on the right page. 3. Long-edge portrait This is the default setting, and the most common layout used, with every printed image oriented right-side-up. Facing pages are read from top to bottom on the first page, then from top to bottom on the second page. 4. Short-edge portrait This layout is often used with clipboards.
To set the color options 1. Open the printer driver (see Gaining access to the printer drivers). 2. Select the Color tab. 3. In the Color Options area, select the option that you want to use. 4. If you selected Manual, click Settings to open the Color Settings dialog box. Adjust the individual settings for text, graphics, and photographs. You can also adjust the general printing settings. Click OK. 5. In the Color Themes area, select the RGB Color option that you want to use. 6. Click OK.
If the product is connected to a network, use the Services tab to obtain product and supply-status information. Click the Device and Supplies status icon to open the Device Status page of the HP Embedded Web Server. This page shows the current status of the product, the percentage of life remaining for each supply, and information for ordering supplies.
Using features in the Macintosh printer driver When you print from a software program, many of the printer features are available from the printer driver. For complete information about the features that are available in the printer driver, see the printerdriver Help.
To print a cover page 1. Open the printer driver (see Gaining access to the printer drivers). 2. On the Cover Page or Paper/Quality pop-up menu, select whether to print the cover page Before Document or After Document. 3. If you are using Mac OS X, in the Cover Page Type pop-up menu, select the message that you want to print on the cover page. NOTE To print a blank cover page, select Standard as the Cover Page Type.
To print on both sides by using the duplex-printing accessory 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper with the front side up and the bottom-edge feeding into the printer first. ● For all other trays, load the letterhead paper with the front side down and the top edge at the back of the tray. CAUTION result.
NOTE For more information about using the color options, see Managing printer color options on Macintosh computers. To set the color options 124 1. Open the printer driver (see Gaining access to the printer drivers). 2. Open the Color Options pop-up menu. 3. If you are using Mac OS X, click Show Advanced Options. 4. Manually adjust the individual settings for text, graphics, and photographs.
Two-sided (duplex) printing Some printer models are capable of duplex printing (printing on both sides of a page). To find out which models support automatic duplexing, see Printer basics. All printer models support manual duplexing. NOTE You must specify two-sided printing options in your software application or in the printer driver in order to print on both sides of the page.
Control panel settings for automatic two-sided printing Many software applications allow you to change two-sided print settings. If your software application or printer driver does not allow you to adjust two-sided printing settings, you can adjust these settings through the control panel. The factory default setting is OFF. CAUTION Do not use two-sided printing when printing on labels. Serious damage could result.
NOTE To select two-sided printing from the printer driver, the driver must first be properly configured. For instructions, see the online Help for the printer driver. For more information, see Printer drivers or Printer drivers for Macintosh computers. Options for binding two-sided printing jobs Before printing a two-sided document, use the printer driver to choose the edge on which you will bind your finished document. Long-edge or book binding is the conventional layout used in book binding.
To manually print on two sides (duplex) 1. Ensure that the printer driver is configured to allow manual duplexing. For more information, see Printer drivers or Printer drivers for Macintosh computers. In the printer driver, select Allow Manual Duplex. 2. From the application, open the printer driver. 3. Select the appropriate size and type. 4. On the Finishing tab, click Print on Both Sides or Print on Both Sides (Manually). 5.
Using the stapler/stacker The optional stapler/stacker incorporates an inline stapler and stacker that provides automatic job separation with job offset capability. The stapler/stacker can handle paper ranging in weight from 60 to 220 g/m2 (16 to 58 lb). The stapler/ stacker output bin can hold up to 750 sheets of 75 g/m2 (20 lb) paper with job offset. Standard and custom paper sizes are accepted, but only letter, A4, JIS B5, 215.9 x 330 mm (8.5 x 13 in), and legal size paper can be stapled.
Macintosh 1. Open the Printer Center utility. 2. Select HP Color LaserJet 4700. 3. On the File menu, click on Show Info (X + I). 4. Select the Installable Options tab. 5. Scroll to Accessory Output Bins and select HP 750–Sheet Stapler/Stacker. 6. Click on Apply Changes. Selecting the printer behavior at staples out When the stapler cartridge runs out of staples, jobs will print to the stapler/stacker if the stapler is configured to CONTINUE.
Macintosh 1. On the File menu, click Print (Command + P). 2. Select the Finishing option. 3. For the Output destination, select Stapler. 4. In the Finishing option, select 1 Staple. Selecting the stapler at the control panel 1. Press Menu to enter the menus. 2. Press to highlight CONFIGURE DEVICE, and then press . 3. Press to highlight STAPLER STACKER, and then press . 4. Press to highlight STAPLES, and then press . 5. Press to highlight 1-EDGE, and then press .
Paper orientation when a stapler/stacker is installed When the stapler/stacker is installed, the printer automatically rotates printed images 180° on all paper sizes, regardless of whether the job is stapled or not. If you are printing on paper that requires a specific orientation, such as letterhead, preprinted or prepunched paper, or paper with watermarks, make sure that the paper is loaded correctly in the tray.
Special printing situations Use these guidelines when printing on special types of media. Printing a different first page Use the following procedure to print the first page of a document on a different media type than the rest of the document, for example, to print the first page of a document on letterhead paper and the rest on plain paper. 1. From your application or printer driver, specify a tray for the first page and another tray for the remaining pages.
Stopping a print request You can stop a print request either from the printer control panel or from your software application. To stop a print request from a computer on a network, see the online Help for the specific network software. NOTE It may take some time for all printing to clear after you have canceled a print job. Stopping the current print job from the printer control panel 1. Press Stop on the printer control panel to pause the job that is currently printing.
Job storage features The HP Color LaserJet 4700 series printer lets you store a job in the printer’s memory for printing at a later time. The job storage features use memory from both the hard disk and random access memory (RAM). These job storage features are described below. To support job storage features for complex jobs, or if you often print complex graphics, print PostScript (PS) documents, or use many downloaded fonts, HP recommends that you install additional memory.
Deleting stored jobs When you send a stored job, the printer overwrites any previous jobs with the same user and job name. If there is not a job already stored under the same user and job name, and the printer needs additional space, the printer may delete other stored jobs starting with the oldest. The default number of jobs that can be stored is 32. You can change the number of jobs that can be stored from the control panel.
4. Press to select your USER NAME. 5. Press to highlight a JOB NAME. 6. Press to select the JOB NAME. PRINT is highlighted. 7. Press to select PRINT. 8. Press or 9. Press to select the digit. The number changes to an asterisk. to select the first digit of the PIN. 10. Repeat steps 8 and 9 to enter the remaining three digits of the PIN. 11. Press when finished entering the PIN. 12. Press or 13. Press to print the job. to select the number of copies.
printed at the printer’s fastest speed. Documents can be created, controlled, managed, and finished from the desktop, which eliminates the extra step of using a photocopier. The HP Color LaserJet 4700 series printers support mopying provided they have enough total memory (160 MB DDR plus 32 MB on the formatter board). The mopying feature is enabled by default if the Mopier Mode setting is Enabled in the Device Settings tab.
8. Press to select PRINT. 9. Press or 10. Press ENWW to select the number of copies. to print the job.
Managing memory This printer supports up to 544 MB of memory: 512 MB DDR plus 32 MB of additional memory on the formatter board. You can add additional memory by installing dual data-rate (DDR) memory. To allow for memory expansion, the printer has two DDR slots, which accept 128 or 256 MB of RAM each. For information about installing memory, see Working with memory and print server cards.
5 Managing the printer This chapter describes how to manage the printer.
Printer information pages From the printer control panel, you can print pages that give details about the printer and its current configuration.
4. Press to highlight PRINT CONFIGURATION. 5. Press to select PRINT CONFIGURATION. The message Printing... CONFIGURATION appears on the display until the printer finishes printing the configuration page. The printer returns to the Ready state after printing the configuration page. NOTE If the printer is configured with an HP Jetdirect print server or a stapler/stacker, an additional configuration page will print that provides information about those devices.
Demo page A demo page is a representation of a color photograph that demonstrates print quality. 1. Press Menu to enter the MENUS. 2. Press to highlight INFORMATION. 3. Press to select INFORMATION. 4. Press to highlight PRINT DEMO. 5. Press to select PRINT DEMO. The message Printing... DEMO PAGE appears on the display until the printer finishes printing the demo page. The printer returns to the Ready state after printing the demo page.
File directory The file directory page contains information for all installed mass storage devices. This option does not appear if no mass storage devices are installed. 1. Press Menu to enter the MENUS. 2. Press to highlight INFORMATION. 3. Press to select INFORMATION. 4. Press to highlight PRINT FILE DIRECTORY. 5. Press to select PRINT FILE DIRECTORY. The message Printing... FILE DIRECTORY appears on the display until the printer finishes printing the file directory page.
Using the embedded Web server NOTE When the printer is directly connected to a computer, use the HP Easy Printer Care Software to view the printer status. When the printer is directly connected to a computer, the embedded Web server is supported for Windows 98 and later. When the printer is connected to the network, the embedded Web server is automatically available. You can access the embedded Web server from Windows 98 and later, or through the Apple Safari browser.
Information tab The Information pages group consists of the following pages. ● Device Status. This page displays the printer status and shows the life remaining of HP supplies, with 0% representing that a supply is empty. The page also shows the type and size of print media set for each tray. To change the default settings, click Change Settings. ● Configuration page. This page shows the information found on the printer configuration page. ● Supplies Status.
● Time Services. Configure the printer’s time settings. ● Restrict Color. Set user color print job restrictions. For more information on restricting and reporting color usage, see http://www.hp.com/go/coloraccess. Setting the real-time clock Use the real-time clock feature to set the date and time settings. The date and time information is attached to stored print jobs, so that you can identify the most recent versions of stored print jobs.
Using the HP Easy Printer Care Software The HP Easy Printer Care Software is an application that you can use for the following tasks: ● View color usage information. ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use the HP Easy Printer Care Software when the printer is directly connected to your computer or when it is connected to a network.
Section Description Support tab ● Provides help information ● and links. ● Printer usage reports Software updates, including automatic updates for HP drivers Online diagnostics ● Online user documentation ● Online support NOTE If you use a dial-up connection and did not connect to the Internet when you first opened the HP Easy Printer Care Software, you must connect before you can visit these Web sites.
6 Color This chapter describes how the HP Color LaserJet 4700 series printer provides great color printing. This chapter also describes ways to produce the best possible color prints.
Using color The HP Color LaserJet 4700 series printer offers great color printing as soon as you set up the printer. It provides a combination of automatic color features to generate excellent color results for the general office user, plus sophisticated tools for the professional who is experienced with color use. The HP Color LaserJet 4700 series printer provides carefully designed and tested color tables to provide a smooth, accurate color rendition of all printable colors.
systems, sRGB has gained broad adoption as a means to exchange color information between applications and devices using a common definition that assures typical users will experience greatly improved color matching. sRGB improves your ability to match colors between the printer, the computer monitor and other input devices (scanner, digital camera) automatically, without the need to become a color expert.
Color matching The process of matching printer output color to your computer screen is quite complex because printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black) process. Several factors can influence your ability to match printed colors to those on your monitor.
Most process sample books will state which process standards were used to print the sample book. In most cases they will be SWOP, EURO, or DIC. To get optimal color matching to the process sample book, select the corresponding ink emulation from the printer menu. If you cannot identify the process standard, use SWOP ink emulation. Printing color samples To use the color samples, select the color sample that is the closest match to the desired color.
Managing printer color options on Windows computers Setting color options to Automatic typically produces the best possible print quality for the most common printing requirements. However, for some documents, setting the color options manually can enhance the way the document appears. Examples of these documents include marketing brochures that contain many images or documents that are printed on a media type that is not listed in the printer driver.
The Manual color adjustment option allows you to adjust the neutral gray color treatment, halftones, and edge enhancements for text, graphics, and photographs. To access the Manual color options, from the Color tab, select Manual, then Settings. Manual color options You can manually adjust color options for Edge Control, Halftones, and Neutral Grays. Edge Control The Edge Control setting determines how edges are rendered. Edge control has three components: adaptive halftoning, REt, and trapping.
Two values are available for the Neutral Grays setting: ● Black Only generates neutral colors (grays and black) using only black toner. This guarantees neutral colors without a color cast. ● 4-Color generates neutral colors (grays and black) by combining all four toner colors. This method produces smoother gradients and transitions to non-neutral colors, and it produces the darkest black. NOTE Some applications convert text or graphics to raster images.
Managing printer color options on Macintosh computers Setting the color options to Automatic typically produces the best possible print quality for the most common printing requirements. However, for some documents, setting the color options manually can enhance the way the document appears. Examples of these documents include marketing brochures that contain many images or documents that are printed on a media type that is not listed in the printer driver.
NOTE Some software programs convert text or graphics to raster images. In these cases, the Photographs settings also control text and graphics. RGB Color Five values are available for the RGB Color setting: ● Select Default (sRGB) for most printing needs. This setting instructs the printer to interpret RGB color as sRGB, which is the accepted standard of Microsoft and the World Wide Web Organization (www).
7 Maintenance This chapter describes ways to maintain your printer.
Managing print cartridges Be sure to use genuine HP print cartridges for the best printing results. This section provides information on proper use and storage of HP print cartridges. It also provides information about using non-HP print cartridges.
Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Print cartridge life expectancy The life of the print cartridge depends on usage patterns and the amount of toner that print jobs require.
Changing print cartridges When a print cartridge approaches the end of its useful life, the control panel displays a message recommending that you order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing you to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y).
2. Pull down the front cover and transfer unit. CAUTION Do not place any item on the transfer unit while it is open. If the transfer unit is punctured, print quality problems could result. ENWW 3. Remove the used print cartridge from the printer. 4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.
5. Align the print cartridge with the tracks inside the printer and insert the cartridge until it is completely seated. NOTE The print cartridge tape seal is removed automatically when the print cartridge is installed in the printer. NOTE If a cartridge is in the wrong slot, the control panel will display the message INCORRECT [COLOR] CARTRIDGE. 6. Close the front cover and then close the top cover. After a short while, the control panel should display Ready. 7. Installation is complete.
Replacing supplies When you use genuine HP supplies, the printer automatically notifies you when supplies are nearly depleted. The notification to order supplies allows ample time to order new supplies before they need to be replaced. Locating supplies Supplies are identified by their labeling and their blue plastic handles. The following figure illustrates the location of each supply item.
3 1 2 Figure 7-2 Supplies replacement clearance diagram 1 530 mm (20.9 inches) 2 1294 mm (50 inches) 3 804 mm (31.7 inches) Approximate replacement intervals for supplies The following table lists the estimated replacement intervals for supplies and the control panel messages that prompt when to replace each item. Usage conditions and print patterns can cause results to vary.
STAPLER CARTRIDGE message. If the stapler runs out of staples and the stapler/stacker is configured to CONTINUE, jobs continue to print to the stapler/stacker, but they are not stapled. If the stapler/stacker is configured to stop, printing stops until a new stapler cartridge is loaded. NOTE HP recommends that you replace the stapler cartridge as soon as the REPLACE STAPLER CARTRIDGE message is displayed.
3. Twist the stapler cartridge gently in a counter-clockwise direction and pull it out. 4. Insert the new stapler cartridge and push it down until it snaps into place. NOTE To obtain a new stapler cartridge, order part number C8091A.
5. ENWW Close the stapler cartridge door.
Using the cleaning page During printing, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these problems. Cleaning the HP Color LaserJet 4700 and HP Color LaserJet 4700n printers at the control panel 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4.
13. Press to highlight PROCESS CLEANING PAGE. 14. Press to select PROCESS CLEANING PAGE. Cleaning the HP Color LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet 4700ph+ printers at the control panel 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight PRINT QUALITY. 5. Press to select PRINT QUALITY. 6. Press to highlight PROCESS CLEANING PAGE. 7. Press to select PROCESS CLEANING PAGE.
174 5. Press to select PRINT QUALITY. 6. Press to highlight CLEANING INTERVAL. 7. Press to select CLEANING INTERVAL. 8. Press to highlight the desired value. 9. Press to select the desired value.
Configuring alerts You can use HP Web Jetadmin or the printer’s embedded Web server to configure the system to alert you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or accounts that you specify.
176 Chapter 7 Maintenance ENWW
8 Problem solving This chapter describes what to do if problems arise with your printer.
Basic troubleshooting checklist If you are experiencing problems with the printer, this checklist can help identify the cause of the problem.
Factors affecting printer performance Several factors affect the time it takes to print a job. Among these is maximum printer speed, measured in pages per minute (ppm). Other factors that affect printing speed include the use of special media (such as transparencies, glossy media, heavy media, and custom-size media), printer processing time, and download time.
Troubleshooting information pages From the printer control panel, you can print pages that can help diagnose printer problems. The procedures for printing the following information pages are described here: ● Configuration page NOTE It is recommended that you print a configuration page before beginning any printer diagnostics.
Registration page The registration page prints a horizontal arrow and a vertical arrow that show how far from center an image can be printed on the page. You can set registration values for a tray so that an image on the back and front of a page is centered. Setting the registration also allows edge-to-edge printing to be set to within approximately 2 mm (0.08 inch) of all edges of the paper. Image placement varies slightly for each tray. Perform the registration procedure for each tray. 1.
The message Printing... EVENT LOG appears on the display until the printer finishes printing the event log. The printer returns to the Ready state after printing the event log.
Control panel message types Control panel messages are divided into three types, depending on their severity. ● Status messages ● Warning messages ● Error messages Within the error message category, some messages are ranked as Critical error messages. This section explains the differences between the control panel message types. Status messages Status messages reflect the current state of the printer. They inform you of normal printer operation and require no interaction to clear them.
Control panel messages Message listing Control panel message Description Recommended action 10.90.XY REPLACE A color cartridge is out of toner and needs to be replaced. Replace the color cartridge. The print cartridge is not seated properly in the printer. Remove and reinstall the print cartridge. The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. 1. Turn the printer off then on. 2.
Control panel message 13.XX.YY JAM IN OUTPUT DEVICE Description Paper is jammed in an external paper handling device. The amber light on the stacker/stapler is blinking. alternates with Recommended action 3. for more information, see Clearing jams. 4. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/support/clj4700. Check the duplexer or the stapler/stacker for jammed paper. For more information, see Jams in the stapler/stacker. 1.
Control panel message 13.XX.YY JAM IN TOP Description There is a jam in the top cover area. Recommended action 3. for more information, see Clearing jams. 4. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/support/clj4700. 1. Press for detailed information about clearing the jam. 2. and Press instructions. 3. for more information, see Clearing jams. 4. If the message persists after clearing all pages, contact HP Support at http://www.hp.
Control panel message Description Recommended action 22 EIO X The EIO card in card slot X has overflowed its 1. I/O buffer during a busy state. Press BUFFER OVERFLOW NOTE A loss of data will occur. To continue press 2. 22 EMBEDDED I/O to continue printing. If the message persists, contact HP Support at http://www.hp.com/ support/clj4700. The embedded JetDirect print server has overflowed. Press to continue. When this error occurs, data might be lost. If necessary, resend the job to the printer.
Control panel message Description Recommended action 41.3 UNEXPECTED Media is loaded that is longer or shorter in the feed direction than the size configured for the tray. 1. SIZE IN TRAY X If the incorrect size was selected, cancel the job or press to access help. OR For help press to select another tray. 2. Press 3. Press and instructions. 1. If the incorrect type was selected, cancel the job or press to access help.
Control panel message Description Recommended action The error might be due to an inadequate power supply, inadequate line voltage, or a problem with the fuser. 50.X FUSER ERROR A fuser error has occurred. Turn the printer off then on. Either a laser beam detects an error, or a laser error has occured. 1. Turn the printer off then on. 2. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. To continue turn off then on 51.
Control panel message Description Recommended action 15 - Yellow 16 - Magenta 17 - Cyan 18 - Black 55.0X.YY DC A printer command error has occurred. CONTROLLER ERROR 1. Turn the printer off then on. 2. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Turn the printer off then on. 2. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Turn the printer off then on. 2.
Control panel message Description Recommended action A tray lifting error has occurred, where XX is the number of the tray. 1. Press 2. If the error reappears, turn the printer off then on. 3. If the error does not clear, record the message and contact HP Support at http://www.hp.com/support/clj4700. 1. Turn the printer off then on. 2. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. PRINTER ERROR To continue turn off then on 60.
Control panel message Description Recommended action 68.X PERMANENT A non-volatile storage device is full. Pressing the button should clear the message. Printing can continue, but there may be unexpected behavior. 1. Press 2. If the message persists, turn the printer off then on. 3. If the problem persists, contact HP Support at http://www.hp.com/ support/clj4700. 1. Press 2. If the message persists, turn the printer off then on. 3. If the problem persists, contact HP Support at http://www.
Control panel message Description Recommended action alternates with 3. Turn the printer back on. Ready 4. If the message still persists, replace the Flash DIMM. 1. To enable writing to the Flash Memory, turn off write protection, using HP Web Jetadmin. To clear press 2. To clear the message, press the alternates with 3. If the message persists, turn the printer off then on. 1. To clear the message, press the 2. If the message persists, turn the printer off then on. 3.
Control panel message Description Recommended action 3. Reseat the printer on the 500-sheet input tray. 4. Turn the printer on after reseating the 500-sheet input tray. Calibrating... The printer is calibrating. No action necessary. Canceling... The printer is in the process of canceling a job. The message will continue to be displayed while the job is stopped, the paper path flushed, and any remaining incoming data on the active data channel is received and discarded. No action necessary.
Control panel message Description Creating... CLEANING PAGE This message is displayed while a cleaning No action necessary. page is being generated. When the page is complete, the control panel display backs up When the page is printed, follow the instructions printed on the cleaning page to one screen to the PRINT QUALITY menu. process the page. DATA RECEIVED The printer received data and is waiting for a Press form feed. When the printer receives another file, the message should disappear.
Control panel message Description Recommended action EIO DISK X The EIO disk in slot X is not working correctly. 1. Turn the printer off. 2. Remove the EIO disk from the slot indicated and replace with a new EIO disk drive. NOT FUNCTIONAL For help press EIO X disk The EIO disk device in slot X is initializing. No action necessary. The EIO disk device in slot X is spinning up its platter. No action necessary.
Control panel message Description Recommended action INSTALL FUSER The fuser is not installed or is not installed correctly. Confirm that the fuser is installed in the printer and is fully seated. Press INSTALL SUPPLIES For status press The supplies gauge will display the consumption levels of print cartridges.
Control panel message Description To continue press Recommended action 3. If prompted, confirm the size and type of paper loaded. 4. Confirm that the media guides are in the correct position. 5. To use another tray, remove paper from Tray 1 and then press . 1. Load the correct paper in the tray. 2. If prompted, confirm the size and type of paper loaded. 3. Otherwise, select another tray.
Control panel message Description Recommended action MANUALLY FEED A job was sent specifying MANUAL FEED and Tray 1 is empty. 1. Load Tray 1 with the correct paper and press to continue. No other tray is available. 2. If prompted, confirm the size and type paper loaded. [TYPE] [SIZE] To continue press MANUALLY FEED [TYPE] [SIZE] The job specifies MANUAL FEED, but Tray 1. 1 is already loaded and configured for a type 2. or size other than that specified in the job.
Control panel message Description Recommended action NON HP SUPPLY The printer has detected that a non-HP print cartridge is currently installed. If you believe you purchased an HP cartridge, please call the HP fraud hotline (1–877–219– 3183, toll-free in North America). IN USE alternates with CAUTION Any printer repair required as a result of using non-HP cartridges is not covered under HP warranty.
Control panel message Description Recommended action ORDER TRANSFER KIT The transfer unit is near end of life. Printing can continue. 1. Press 2. Obtain the transfer kit part number from help. 3. Order the transfer kit. LESS THAN XXX PAGES to view help for the message. For help press alternates with NOTE Supplies ordering information is also available from the embedded Web server. See Using the embedded Web server for more information.
Control panel message Description Recommended action Printing... The printer is generating either the PCL or PS personality typeface list. The printer will return to the Ready state when the page is completed. No action necessary. The printer is generating the printer menu map. The printer will return to the Ready state when the page is completed. No action necessary. The printer is generating the print quality troubleshooting pages.
Control panel message Description Recommended action To clear press NOTE This will also delete any files saved in RAM. alternates with Ready RAM DISK DEVICE FAILURE A device failure has occurred on the specified 1. drive. 2. To clear the message, press the key. If the message persists, turn the printer off then on. To clear press 3. If the message still persists, contact HP Support at http://www.hp.com/support/ clj4700. 1. To clear the message, press the 2.
Control panel message Description Recommended action Remove at least one The printer is executing a disable cartridge check or component test where the component selected is the cartridge motor. Remove one print cartridge. The identified print cartridge has reached the end of life and the COLOR SUPPLY OUT setting in the SYSTEM SETUP menu is set to STOP AT LOW. Printing can continue. 1. Order the appropriate print cartridge. 2. To continue, press 3.
Control panel message REPLACE STAPLER Description ● The stapler cartridge contains fewer than 30 staples and should not be used. The stapler cartridge needs to be replaced. ● There is no stapler cartridge installed. CARTRIDGE REPLACE SUPPLIES For status press The supplies gauge will display the consumption levels of print cartridges.
Control panel message Description Using black only out condition and the printer is set to AUTOCONTINUE BLACK. Recommended action alternates with REPLACE TRANSFER KIT The transfer unit is at end of life. Printing can continue but print quality might be reduced. For help press REPLACE TRANSFER KIT For help press The transfer unit is nearing the end of its useful life and the REPLACE SUPPLIES setting in the SYSTEM SETUP menu is set to STOP AT LOW.
Control panel message Description Recommended action Restoring... The printer is restoring settings. This message is displayed during the execution of a restore action, such as RESTORE COLOR VALUES. No action necessary. Restoring... The printer is restoring factory settings. No action necessary. The printer is set to COLOR IF ALLOWED and you or your software program are not authorized to print in color.
Control panel message Description Recommended action STAPLER LOW Fewer than 20 usable staples remain in the stapler cartridge. The status light is solid green. Order and install a new stapler cartridge. For information about replacing the stapler cartridge, see Replacing the stapler cartridge. The job contains more than the specified number of sheets for the media type being used, and cannot be stapled.
Control panel message Description Unable to Store Job A job cannot be stored because of a memory, Install additional memory in the printer, or disk, or configuration problem. install a disk drive into the printer. If a disk drive is installed, delete previously stored print jobs. JOB NAME alternates with Recommended action Processing... USE TRAY XX The printer is offering a selection of alternate 1. media to use for the print job. View tray configurations (type and size) using and .
Paper jams Use this illustration to troubleshoot paper jams in the printer. For instructions on clearing paper jams, see Clearing jams. NOTE All areas of the printer that might need to be opened to clear jams are equipped with green handles for rapid identification.
NOTE During the recovery process, the printer might reprint several good pages that were printed before the paper jam occurred. Be sure to remove any duplicated pages. To disable paper jam recovery 1. Press Menu to enter the MENUS. 2. Press to highlight CONFIGURE DEVICE. 3. Press to select CONFIGURE DEVICE. 4. Press to highlight SYSTEM SETUP. 5. Press to select SYSTEM SETUP. 6. Press to highlight JAM RECOVERY. 7. Press to select JAM RECOVERY. 8. Press to highlight OFF. 9.
Common causes of paper jams The following table lists common causes of paper jams and suggested solutions for resolving them. Paper jams Cause and solution Cause Solution When the printer is first installed, the protective insert does not eject properly. See Jam in Tray 1. Print media does not meet HP-recommended media specifications. Use only media that meets HP specifications. See Supported media weights and sizes. A supply item is installed incorrectly, causing repeated jams.
Clearing jams Each section below corresponds with a jam message that might appear on the control panel. Use these procedures to clear the jam. Jam in Tray 1 1. Open Tray 1. 2. Remove loaded paper from Tray 1. 3. Reload paper in Tray 1 and check to make sure the media is loaded correctly. NOTE Do not load media above the fill tabs. ENWW 4. Confirm that the guides are in the correct position. 5. To continue printing, press , and then press .
Jam in Tray 2 or optional trays 1. Pull out the tray indicated and place it on a flat surface. Make sure that the paper guides are in the correct position. 2. Remove any partially fed media. Grasp the media by both corners and pull down. NOTE Use Tray 1 to avoid jams with heavier paper. 3. Inspect the media path to ensure that it is clear. NOTE If the media tears, make sure that all media fragments are removed from the paper path before resuming printing. 4.
5. Check to make sure the media is loaded correctly. Insert the tray into the printer. Make sure all trays are completely closed. Jams in top cover area Jams in the top cover occur in of the areas indicated in the figures below. Use the procedures in this section to clear a jam in this area.
Clearing a jam in the top cover area WARNING! Do not touch the fuser. It is hot and could cause burns! The fuser’s operating temperature is 190°C (374°F). Wait ten minutes to allow the fuser to cool before touching the fuser. 216 1. Open the top and front covers. 2. Grasp any visible media by both corners and pull to remove it. 3. Grasp the green handle on the transfer unit and pull down.
ENWW 4. Grasp the media by both corners and pull down. 5. Close the transfer unit. 6. Close the top and front covers.
Clearing other jams 1. Using the handles, open the top and front covers. 2. If media is present, grasp the media by both corners and pull down. 3. If media is present, grasp the media by both corners and pull up. NOTE If no media is present at these locations, continue to the next step.
ENWW 4. Grasp the green handle on the transfer unit and pull down. 5. If media is present, grasp the media by both corners and pull down. 6. If media is present, grasp the media by both corners and pull up.
7. Close the transfer unit. 8. Close the top and front covers. Jams in the stapler/stacker NOTE After resolving any stapler/stacker jams, check that there are no jams in the printer itself. For more information, see Clearing jams.
Clearing jams in the paper path 1. Remove any exposed jammed sheets. 2. Grasp the stapler/stacker unit by its handles and lift it off the body of the printer. CAUTION The stapler/stacker unit weighs 9 kg (19.8 lb). For greater safety, you might wish to remove the stapler/stacker while standing at the rear of the printer.
222 3. Set the stapler/stacker aside on a flat surface. 4. Remove any jammed sheets under the front cover of the duplexer. 5. Remove any jammed sheets from the rear of the duplexer.
6. Place the stapler/stacker unit onto the printer. NOTE The output bin must be pushed down into the lowest position for printing to continue. Clearing jams inside the stapler/stacker 1. ENWW Open the top cover of the stapler/stacker unit by the handles.
2. If jammed paper can be seen, pull it from the stapler/stacker. Close the stapler/stacker cover. 3. If a jammed page is only partially visible and cannot easily be removed, grasp the stapler/stacker unit by its handles and lift it off the body of the printer. CAUTION The stapler/stacker unit weighs 9 kg (19.8 lb). For greater safety, you might wish to remove the stapler/stacker from the rear of the printer. 4. 224 Set the stapler/stacker aside on a flat surface.
ENWW 5. Remove any visible paper from the stapler/stacker. 6. Place the stapler/stacker unit onto the printer.
Jams at the output bin ▲ Remove any jammed paper at the output bin. NOTE On all stapler/stacker jams, be sure that there is no jammed media in the duplexer path or inside the stapler/stacker or printer. See the other jam recovery procedures included in this section for assistance.
Staple jams NOTE Clear staple jams when the message 13.XX.X JAM IN STAPLER appears on the control panel display. ENWW 1. On the left side of the stapler/stacker, open the stapler cartridge cover by gently pulling it. 2. Grasp the stapler cartridge handle and pull up gently.
228 3. Twist the stapler cartridge gently in a counter-clockwise direction and pull it out. 4. Lift the cover at the tip of the cartridge. 5. Remove the visible staple and close the cartridge cover.
6. Place the stapler cartridge in the stapler unit. Press it down until it snaps into place. 7. Close the stapler cartridge cover. NOTE The stapler needs to reload after clearing a staple jam, so the first few documents (up to five) might not be stapled. The stapler/stacker might make a noise as the stapler reloads staples. The noise will stop after a few documents are stapled.
Media-handling problems Use only media that meets HP specifications. For paper specifications for this printer, see Supported media weights and sizes. For media ordering information, see Supplies and accessories. Multiple sheets Table 8-1 Printer feeds multiple sheets Cause and solution Cause Solution The input tray is overfilled. Remove excess media from the input tray. Print media is sticking together. Remove media, flex it, rotate it 180 degrees or flip it over, and then reload it into the tray.
Table 8-2 Resolving common stapler/stacker issues (continued) Cause and solution Cause Solution cartridge. For more information, see Selecting the printer behavior at staples out. The print media jams. Repeated jams occur. Check that you are using media that is supported for the printer. For more information, see Supported media weights and sizes. NOTE Using media that is outside of HP specifications might cause problems that could require repair.
Table 8-4 Printer pulls from incorrect tray (continued) Cause and solution Cause Solution The media size is not configured correctly for the input tray. Print a configuration page or use the control panel to determine the media size for which the tray is configured. The guides in the tray are not against the paper. Verify that the guides are touching the paper.
Table 8-6 Media does not feed from Tray 2 or optional trays (continued) Cause and solution Cause Solution The media size is not configured correctly for the input tray. Print a configuration page or use the control panel to determine the media size for which the tray is configured. The guides in the tray are not against the paper. Verify that the guides are touching the paper.
Table 8-8 Envelopes jam or will not feed in the printer (continued) Cause and solution Cause Solution This printer does not support the envelopes being used. See Supported media weights and sizes. Tray 1 is configured for a size other than envelopes. Configure Tray 1 size for envelopes. Output quality Table 8-9 Output is curled or wrinkled Cause and solution Cause Solution Media does not meet the specifications for this printer.
Printer response problems Control panel display is blank Table 8-11 No display message Cause and solution Cause Solution The printer’s on/off button is in the standby position. Verify that the printer is on. Fans might run while the printer is in standby mode (off). The printer’s memory DIMMs are defective or installed incorrectly. Verify that the printer’s memory DIMMs are correctly installed and are not defective. The power cord is not firmly plugged into both the printer and the power receptacle.
Table 8-12 Printer is on, but nothing prints (continued) Cause and solution Cause Solution The printer is not properly configured. See Changing printer control panel configuration settings. The computer port is not configured or is not working properly. Run another peripheral connected to this port to verify that the port is working properly. The printer has not been correctly named for the network or for a Macintosh computer. Use the appropriate utility to name the printer on the network.
Printer selection Table 8-14 Unable to select the printer from the computer Cause and solution ENWW Cause Solution If you are using a switch box, the printer might not be selected for the computer. Select the correct printer through the switch box. The printer’s Ready indicator light is not lit. Press Stop to return the printer to the Ready state. A printer message other than Ready appears on the printer control panel. See Control panel messages.
Printer control panel problems Control panel setting Table 8-15 Control panel settings work incorrectly Cause and solution Cause Solution The printer control panel display is blank or is not lit, even when the fan is running. Fans might run while the printer is in standby mode (off). Press the printer’s on/off button to turn the printer on. Printer settings in the printing software application or printer driver differ from the printer control panel settings.
Incorrect printer output Incorrect fonts Table 8-17 Incorrect fonts are printed Cause and solution Cause Solution The font has not been correctly selected in the software application. Re-select the font in the software application. The font is not available to the printer. Download the font to the printer or use another font. (In Windows, the driver does this automatically.) The correct printer driver is not selected. Select the correct printer driver.
Table 8-20 Erratic, missing characters or interrupted printout (continued) Cause and solution Cause Solution The interface cable is loose. Disconnect and reconnect the interface cable. The interface cable is damaged or bad. Try using a different interface cable. The power cable is loose. Disconnect and reconnect the power cable. You are attempting to print a PCL job with the printer configured for PostScript Emulation.
Software application problems System selection through software Table 8-22 Unable to change system selections through software Cause and solution Cause Solution System software changes are locked out by the printer control panel. Consult with your network administrator. The software application does not support system changes. See the software application documentation. The correct printer driver is not loaded. Load the correct printer driver.
Table 8-25 Printer driver does not recognize the optional trays or the duplexer (continued) Cause and solution Solution Cause information, see Printer drivers or Printer drivers for Macintosh computers. The accessory might not be installed. 242 Chapter 8 Problem solving Verify that the accessory is properly installed.
Troubleshooting common Macintosh problems This section lists problems that can occur when using Mac OS 9.x or Mac OS X. Solving problems with Mac OS 9.x NOTE Setup for USB and IP printing is performed through the Desktop Printer Utility. The printer will not appear in the Chooser. Table 8-26 Problems with Mac OS 9.x The printer name or IP address does not appear in the Desktop Printer Utility. Cause Solution The printer might not be ready.
Table 8-26 Problems with Mac OS 9.x (continued) A print job was not sent to the printer that you wanted. Solution Cause Ethernet hub, try connecting directly to the computer or use a different port. The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable. You cannot use the computer while the printer is printing. Cause Solution Background Printing has not been selected. For LaserWriter 8.
Table 8-26 Problems with Mac OS 9.x (continued) When connected with a USB cable, the printer does not appear in the Desktop Printer Utility or the Apple System Profiler after the driver is selected. Solution Cause This problem is caused by either a software or hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS 9.1 or 9.2. ● Ensure that your Macintosh has the appropriate USB software from Apple.
Table 8-27 Problems with Mac OS X (continued) The printer name, IP address, or Rendezvous host name does not appear in the printer list in the Print Center or Printer Setup Utility. Cause Solution The printer might not be ready. Make sure that the cables are connected correctly, the printer is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. The wrong connection type might be selected.
Table 8-27 Problems with Mac OS X (continued) A print job was not sent to the printer that you wanted. Cause Solution printer name, IP address, or Rendezvous host name in the Print Center or Printer Setup Utility. An encapsulated PostScript (EPS) file does not print with the correct fonts. Cause Solution This problem occurs with some programs. ● Try downloading the fonts that are contained in the EPS file to the printer before printing. ● Send the file in ASCII format instead of binary encoding.
Table 8-27 Problems with Mac OS X (continued) When connected with a USB cable, the printer does not appear in the Print Center or Printer Setup Utility after the driver is selected. Solution Cause NOTE The iMac keyboard is a nonpowered USB hub.
Color printing problems Printout color error Table 8-28 Printing black instead of color Cause and solution Cause Solution Color mode is not selected in the software application or printer driver. Select Color mode instead of grayscale or monochrome mode in the software application or printer driver, see Printer information pages to learn how to print a configuration page. The correct printer driver is not selected in your software application. Select the correct printer driver.
Cartridge error Table 8-31 Inconsistent colors after installing a print cartridge Cause and solution Cause Solution Another print cartridge might be low. Check the supplies gauge on the control panel or print a supplies status page. See Printer information pages. Print cartridges might be improperly installed. Verify that each print cartridge is installed properly. A non-HP cartridge might be installed. Ensure that you are using a genuine HP print cartridge.
Print quality troubleshooting When occasional print quality problems occur, use the information in this section to help solve the problem. Print quality problems associated with media Some print quality problems arise from use of inappropriate media. ● Use paper that meets HP paper specifications. See Supported media weights and sizes. ● The surface of the media is too smooth. Use media that meets HP paper specifications. See Supported media weights and sizes.
● The selected colors are undesirable when printed. Select different colors in the software application or printer driver. ● If you are using a reflective overhead projector, use a standard overhead projector instead. Print quality problems associated with the environment The printer is operating in excessively humid or dry conditions. Verify that the printing environment is within specifications. See Environmental specifications.
Calibrating the printer The HP Color LaserJet 4700 printer automatically calibrates and cleans at various times to maintain the highest level of print quality. The user might also request the printer to calibrate via the printer’s control panel, using QUICK CALIBRATE NOW or FULL CALIBRATE NOW located in the CALIBRATION and PRINT QUALITY menu. QUICK CALIBRATE NOW is used for color tone calibration and takes about 65 seconds. If color density or tone seems wrong, Quick Calibration can be run.
1 First occurrence of the defect (the distance from the top of the page to the defect might vary. 2 Print cartridge (34.3 mm (1.35 inches)) 3 Print cartridge or transfer roller (if the defect occurs in only one color, the defective part is the print cartridge; if the defect occurs in all colors, the defective part is the ETB) (37.7 mm (1.48 inches)) 4 Print cartridge (42.7 mm (1.68 inches)) 5 ETB (75 mm (2.95 inches)) 6 Fuser (76.0 mm (2.99 inches)) 7 Fuser (81.0 mm (3.
the problem. For the latest information and problem-solving procedures, go to http://www.hp.com/ support/clj4700. NOTE The print-quality defect chart assumes the use of letter- or A4-size media that has moved through the printer short-edge first (portrait orientation). An image with no defects ENWW Horizontal lines or streaks Misaligned colors ● Make sure that the operation and location requirements of the printer are met.
Color fade in all colors Color fade in one color ● Make sure that the operation and location requirements of the printer are met. ● Make sure that the operation and location requirements of the printer are met. ● Calibrate the printer. ● Calibrate the printer. ● Print the Print Quality Troubleshooting Pages (see Print quality troubleshooting) and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component.
Smeared toner ● Make sure to use supported media. Media damage (wrinkles, curl, creases, tears) ● Make sure that the operation and location requirements of the printer are met. ● Make sure to use supported media. ● Make sure that the media is loaded correctly. ● Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using.
wrinkles or dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances. ● ● first page to help isolate the defect to a particular component. Make sure that the following supplies are seated correctly: ● fuser ● transfer belt Inspect the jam areas and remove any undetected jammed or torn media. Skewed, stretched, or offcenter page ● Make sure that the operation and location requirements of the printer are met.
A ENWW Working with memory and print server cards 259
Printer memory and fonts The printer has two 200-pin DDR SDRAM slots. One slot is available for adding memory to the printer. DDR SDRAM memory is available in 128 and 256 MB modules. NOTE Memory specification: HP Color LaserJet 4700 series printers use 200-pin small outline dual inline memory modules (SODIMM) that support 128 or 256 MB of RAM. The printer also has three flash memory card slots for printer firmware, fonts, and other solutions. ● The first flash memory card is reserved for printer firmware.
Installing a hard disk, memory, and fonts You can install more memory for the printer, and you can also install a font card to allow the printer to print characters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer. Installing a hard drive ENWW 1. Turn the printer off. 2.
262 3. Locate the formatter board in the rear of the printer. 4. Locate an open EIO slot. Loosen and remove the two retaining screws holding the cover for the EIO slot, and then remove the cover. You will not need these screws and the cover again. They can be discarded. 5. Firmly insert the hard disk into the EIO slot.
6. Insert and tighten the retaining screws that came with the hard disk. 7. Connect the cables and power cord, and turn the printer on. Installing DDR memory DIMMs 1. ENWW Turn the printer off.
264 2. Disconnect all power and interface cables. 3. Locate the formatter board in the rear of the printer.
ENWW 4. Grasp the black tabs situated near the top and bottom of the formatter board. 5. Gently pull on the black tabs to pull the formatter board from the printer. Place the formatter board on a clean, flat, grounded surface.
266 6. To replace a DDR DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DDR DIMM up at an angle, and pull it out. 7. Remove the new DIMM from the antistatic package. Locate the alignment notch on the bottom edge of the DIMM. 8. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at an angle and firmly press the DIMM into the slot until it is fully seated.
9. Push down on the DIMM until both latches engage the DIMM. NOTE If you have difficulty inserting the DIMM, make sure the notch on the bottom of the DIMM is aligned with the bar in the slot. If the DIMM still does not go in, make sure you are using the correct type of DIMM. 10. Align the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer.
11. Reconnect the power cable and interface cables, and turn the printer on. 12. If you installed a memory DIMM, go to Enabling memory. Installing a flash memory card CAUTION Do not insert a flash memory card that is designed for use with a digital camera into the printer. The printer does not support photo printing directly from a flash memory card. If you install a camera-type flash memory card, the control panel displays a message asking if you want to reformat the flash memory card.
ENWW 2. Disconnect all power and interface cables. 3. Locate the formatter board in the rear of the printer.
270 4. Grasp the black tabs situated near the top and bottom of the formatter board. 5. Gently pull on the black tabs to pull the formatter board from the printer. Place the formatter board on a clean, flat, grounded surface.
6. Align the groove on the side of the flash memory card with the notches in the connector and push it in the slot until it is fully seated. CAUTION Do not insert the flash memory card at an angle. NOTE The first flash memory slot marked "Firmware Slot" is reserved for firmware only. Slots 2 and 3 should be used for all other solutions. 7. ENWW Align the formatter board in the tracks at the top and bottom of the slot, and then slide the board back into the printer.
8. Reconnect the power cable and interface cables, and turn the printer on. Enabling memory If you installed a memory DIMM, set the printer driver to recognize the newly added memory. To enable memory for Windows 98 and Me 1. On the Start menu, point to Settings, and click Printers. 2. Right-click the printer and select Properties. 3. On the Configure tab, click More. 4. In the Total Memory field, type or select the total amount of memory that is now installed. 5. Click OK.
Installing an HP Jetdirect print server card You can install an HP Jetdirect print server in an open EIO slot. To install an HP Jetdirect print server card ENWW 1. Turn the printer off. 2. Disconnect all power and interface cables.
274 3. Locate the formatter board in the rear of the printer. 4. Locate an open EIO slot. Loosen and remove the two retaining screws holding the cover for the EIO slot, and then remove the cover. You will not need these screws and the cover again. They can be discarded. 5. Firmly insert the HP Jetdirect print server card into the EIO slot.
ENWW 6. Insert and tighten the retaining screws that came with the print server card. 7. Connect the network cable. 8. Reconnect the power cable, and turn the printer on.
9. Print a configuration page (see Configuration page). In addition to a printer configuration page and a Supplies Status page, an HP Jetdirect configuration page that contains network configuration and status information should also print. If the printer does not print, uninstall and reinstall the print server card to ensure that it is completely seated in the slot. 10. Perform one of these steps: 276 ● Choose the correct port. See the computer or operating system documentation for instructions.
B Supplies and accessories To order supplies in the US, contact http://www.hp.com/go/ljsupplies. To order supplies worldwide, see http://www.hp.com/ghp/buyonline.html. To order accessories, see http://www.hp.com/go/accessories.
Ordering directly through the embedded Web server (for printers with network connections) Use the following steps to order printing supplies directly through the embedded Web server (see Using the embedded Web server.) 278 1. In the Web browser on the computer, enter the IP address for the printer. The printer status window appears. Or, go to the URL provided in the alert e-mail. 2. Click Other Links. 3. Click Order Supplies.
Part numbers To order supplies through the embedded Web server, select the part numbers you want to order and follow the instructions on the screen.
Part Part number Type/size Media Q6541A HP Color Laser Soft Gloss Presentation Paper (letter), 200 sheets Q6542A HP Professional 120 Soft Gloss Laser Paper (A4), 200 sheets Q1298A HP LaserJet Tough Paper (letter) Q1298B HP Superior 165 Satin Matt Laser Paper (A4) HPU1132 HP Premium Choice LaserJet Paper (letter) CHP410 HP Premium Choice LaserJet Paper (A4) HPJ1124 HP LaserJet Paper (letter) CHP310 HP LaserJet Paper (A4) Q2413A HP Premium Cover Paper (letter), 100 sheets Q6545A HP Lase
Part Part number Type/size For downloadable versions, go to http://www.hp.com/support/clj4700. When connected, select Manuals. Q7501-90902 HP Color LaserJet 4700 Printer Stand Install Guide For downloadable versions, go to http://www.hp.com/support/clj4700. When connected, select Manuals. Q7504-90902 HP Color LaserJet 4700 ETB Kit Install Guide For downloadable versions, go to http://www.hp.com/support/clj4700. When connected, select Manuals.
282 Appendix B Supplies and accessories ENWW
C ENWW Service and Support 283
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 4700, 4700n, 4700dn, 4700dtn, and 4700ph+ printer One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
Print cartridge limited warranty statement This HP Print Cartridge is warranted to be free from defects in materials and workmanship. This warranty does not apply to print cartridges that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
Fuser and transfer unit limited warranty statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel.
HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you.
288 Appendix C Service and Support ENWW
D ENWW Printer specifications 289
Physical dimensions Table D-1 Physical dimensions 290 Product Height Depth Width Weight HP Color LaserJet 4700 and HP Color LaserJet 4700n 582 mm (22.9 in.) 598 mm (23.5 in.) 521 mm (20.5 in.) 47.7 kg (105.1 lb.) HP Color LaserJet 4700dn with duplexer 628.6 mm (24.7 in.) 598 mm (23.5 in.) 521 mm (20.5 in.) 48.9 kg (107.8 lb.) HP Color LaserJet 4700dtn with Trays 3 and 4, duplexer, and stand 1010.6 mm (39.8 in.) 715 mm (28.2 in.) 630 mm (24.8 in.) 104.3 kg (230 lb.
Electrical specifications Power requirements Rated current 110-Volt models 220-Volt models 100-127V (+/- 10%) 220-240V (+/- 10%) 50/60 Hz (+/- 2 Hz) 50/60 Hz (+/- 2 Hz) 8 Amps 4 Amps Table D-2 Power consumption (average, in watts)1 Power consumption (average, in watts) Product model Printing (31 ppm letter)2 Ready3, 4 Sleep5 Off HP Color LaserJet 4700 567 55 17 0.3 HP Color LaserJet 4700n 567 55 17 0.3 HP Color LaserJet 4700dn 567 55 17 0.
Acoustic emissions Sound Power Level Declared Per ISO 9296 Printing (31 ppm letter)1, 2, 3 LWAd=6.7 Bels (A) [67 dB (A)] Ready LWAd=4.7 Bels (A) [47 dB (A)] Sound Pressure Level - Bystander Position Declared Per ISO 9296 Printing (31 ppm letter)1, 2, 3 LpAm=50 dB (A) Ready LpAm=31 dB (A) NOTE 1Values are subject to change. See http://www.hp.com/support/clj4700 for current information. 2 Configuration tested: Base printer, simplex printing on A4 paper.
Environmental specifications ENWW Specification Recommended Allowed Temperature 17 to 25°C (62.
294 Appendix D Printer specifications ENWW
E ENWW Regulatory information 295
FCC regulations FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3). Power consumption Power usage drops significantly while in Sleep mode, which saves natural resources and saves money without affecting the high performance of this printer.
partners, who disassemble the cartridges. After a thorough quality inspection, selected parts are reclaimed for use in new cartridges. Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products. ● U.S. returns—For a more environmentally responsible return of used cartridges and supplies, HP encourages the use of bulk returns.
Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Declaration of Conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Color LaserJet 4700, 4700n, 4700dn, 4700dtn, 4700ph+ Product numbers: Q7491A, Q7492A, Q7493A, Q7494A, Q7495A including accessories: Q7499A, Q7033A, Q7505A Regulatory Model Number4: Product Options: BOISB-0404-00 All Toner Cartridge: Q5950A, Q5
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser Statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet 4700, 4700n, 4700dn, 4700dtn, 4700ph+ laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
Glossary bidirectional communication Two-way data transmission. bin A receptacle for holding printed pages. BOOTP Abbreviation for "Bootstrap Protocol," an Internet protocol that allows a networked computer or peripheral to automatically obtain its IP configuration from a BOOTP server. chooser CMYK A Macintosh accessory that allows you to select a device. An acronym for colors "cyan, magenta, yellow, and black." control panel The area on the printer that contains buttons and a display screen.
halftone pattern A halftone pattern uses differing sizes of ink dots to produce a continuous-tone image such as a photograph. HP Jetdirect HP product for network printing. HP Web Jetadmin HP trademarked device management software that lets you manage a single printer or multiple printers using a Web browser. I/O An acronym for "input/output" and refers to computer port settings. IP address The unique number assigned to a computer device connected to a network.
RAM An acronym for "random access memory," a type of computer memory used to store data that may change. RARP An acronym for "Reverse Address Resolution Protocol," a protocol that enables a computer or peripheral to determine its own IP address. raster image render RGB An image composed of dots. The process of outputting text or graphics. An acronym for colors red, green, and blue. ROM An acronym for "read-only memory," a type of computer memory used to store data that should not be changed.
306 Glossary ENWW
Index Symbols/Numerics 2-sided printing 125 A accessories hard disk 8 ordering 277 accessory port 86 address, printer Macintosh, troubleshooting 243, 246 alerts configuring 175 e-mail 147 auto continue 73 autocontinue black 249 automatic media sensing 95 auxiliary connection configuration 87 B background printing, troubleshooting 244 Bluetooth 89 booklets printing 128 both sides, printing on 116, 122 C canceling print job 134 cleaning page using 172 clearable warnings setting display time 72 clearing jams
binding options 127 control panel settings 126 manual 127 duplex-printing accessory loading 116, 122 duplexing 116, 122 E e-mail alerts 147 embedded Web server checking toner level 163 description 17 ordering supplies 278 using 146 using to configure alerts 175 enlarging documents 114 envelopes jams 233 loading in Tray 1 101 printing 101 environmental features 8 EPS files, troubleshooting 244, 247 errors auto continue 73 event log printing 145 viewing 147 F FCC regulations 296 file directory page printing 1
adding 140, 259 enabling 272 managing 140 menu map description 51 printing 142 menus configure device 53 diagnostics 63 hierarchy 46 I/O (input/output) 60 information 51 paper handling 52 print quality 54 printing 53 resets 62 retrieve job 50 stapler/stacker 59 system setup 56 message types 183 messages critical 183 error 183 status 183 warning 183 mopier mode 137 multiple pages per sheet 115, 122 N n-up printing 115, 122 networks administrative tools 18 configuring 80 configuring with embedded Web server 1
printing booklets 128 canceling 134 special media 109 special situations 133 printing envelopes 101 printing from optional trays 102 printing from Tray 2 102 printing menu 53 printing tasks 91 private jobs deleting 137 printing 136 problem solving 177 product stewardship 297 PS drivers selecting 20 Q quick sets 113 R RAM (random access memory) 7 RAM disk setting behavior 76 recycling print cartridge 297 reducing documents 114 registration page printing 181 regulations FCC 296 replace color supplies reportin
overhead transparencies 251 print quality 251 printer response 235 software applications 241 transparencies 233 two-sided printing control panel settings 126 manual 127 U UNIX drivers 19 Update Now 12 usage page description 51 printing 143 USB configuration 86 USB port troubleshooting Macintosh 244, 247 Use Different Paper/Covers 115 user interface 7 W Wake time changing 70 wake time setting 70 warranty print cartridge 285 product 283, 284 transfer unit 286 watermarks cover page 121 Windows drivers, accessi
312 Index ENWW
© 2005 Hewlett-Packard Development Company, L.P. www.hp.
