HP Color LaserJet CP2020 Series Software Technical Reference
HP Color LaserJet CP2020 Series Printer Software Technical Reference
Copyright and license Trademark credits ©2008 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, PostScript®, and the Acrobat® logo are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Purpose and scope Introduction ........................................................................................................................................... 1 Software technical reference overview ................................................................................................. 2 Product comparison ............................................................................................................................. 3 Product features ................
Standard red-green-blue (sRGB) ....................................................................................... 27 Match colors ....................................................................................................................................... 29 Use HP ToolboxFX to print the Microsoft Office Basic Colors palette ............................... 29 HP Basic Color Match tool .............................................................................................................
Print Density ..................................................................................... 66 Paper Types ..................................................................................... 67 Extended Print Modes screen .......................................................... 69 System Setup ................................................................................... 73 Save/Restore Settings ...................................................................... 74 Password .............
IPv6 Configuration ........................................................................................... 107 Network Identification ...................................................................................... 108 Advanced ....................................................................................................... 109 SNMP ............................................................................................................. 111 HP Customer Participation Program .............
4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows Introduction ....................................................................................................................................... 163 Change the print driver settings for Windows ................................................................................... 164 Printing Preferences driver tabs ...................................................................................... 164 Properties driver tabs ..........
Paper Size ...................................................................................... 190 Units ............................................................................................... 191 Custom width and height control limits ........................................... 191 Paper source: .................................................................................................. 192 Paper type: ........................................................................................
Print Page Borders check box ......................................................................... 211 Page Order drop-down menu .......................................................................... 211 Document preview image ................................................................................................ 212 Orientation group box ...................................................................................................... 212 Portrait option button ........................
Introduction ....................................................................................................................................... 229 Supported operating systems for Macintosh .................................................................................... 230 Macintosh system requirements ...................................................................................... 230 Hardware requirements ...................................................................................
Introduction ....................................................................................................................................... 249 Steps to Install HP Web Jetadmin 10.0 ............................................................................................ 250 Supported paper tables .................................................................................................................... 251 Special paper guidelines table .................................................
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List of tables Table 1-1 Table 1-2 Table 1-3 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 2-7 Table 2-8 Table 2-9 Table 2-10 Table 2-11 Table 2-12 Table 2-13 Table 2-14 Table 2-15 Table 2-16 Table 3-1 Table 3-2 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 4-6 Table 4-7 Table 4-8 Table 4-9 Table 4-10 Table 4-11 Table 4-12 Table 4-13 ENWW Software technical reference overview ..............................................................................................
Table 4-14 Table 5-1 Table 5-2 Table 5-3 Table 5-4 Table 6-1 Table 6-2 Table 6-3 Table 6-4 xiv Manual color options .................................................................................................................... 216 Change print-driver settings for Macintosh .................................................................................... 230 Software components for Macintosh ..............................................................................................
List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 ENWW HP Color LaserJet CP2020 Series Animated Getting Started Guide – Main screen ............
Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 Figure 2-40 Figure 2-41 Figure 2-42 Figure 2-43 Figure 2-44 Figure 2-45 Figure 2-46 Figure 2-47 Figure 2-48 Figure 2-49 Figure 2-50 Figure 2-51 Figure 2-52 Figure 2-53 Figure 2-54 Figure 2-55 Figure 2-56 Figure 2-57 Figure 2-58 Figure 2-59 Figure 2-60 Figure 2-61 Figure 2-62 Figure 2-63 Figure 2-64 Figure 2-65 Figure 2-66 Figure 2-67 Figure 2-68 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figur
Figure 3-11 Animated GSG – Prepare the print cartridges ............................................................................ 135 Figure 3-12 Animated GSG – Load paper screen .......................................................................................... 136 Figure 3-13 Animated GSG – Turn on the product screen ............................................................................ 136 Figure 3-14 Animated GSG – Set language (if necessary) screen ......................................
Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24 Figure 4-25 Figure 4-26 Figure 4-27 Figure 4-28 Figure 4-29 Figure 4-30 Figure 4-31 Figure 4-32 Figure 4-33 Figure 4-34 Figure 4-35 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 xviii Special pages – Print pages on different paper ..........................................................................
Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet CP2020 Series printers. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate.
Purpose and scope Software technical reference overview The following table describes the structure of this STR. Table 1-1 Software technical reference overview Chapter Content Chapter 1, Purpose and scope This chapter contains basic information about the HP Color LaserJet CP2020 Series printer and its software: ● Overview of the HP Color LaserJet CP2020 Series printer ● Printing-system software overview.
Purpose and scope Product comparison HP Color LaserJet CP2020 Series Printer ● Prints up to 21 pages per minute (ppm) on letter- and A4-sized paper. ● 50-sheet multipurpose tray (tray 1) and 250-sheet input tray (tray 2) ● Optional 250-sheet input tray (tray 3) (standard on HP Color LaserJet CP2025x) ● Hi-Speed universal serial bus (USB) 2.
Purpose and scope ● Tray 1 (multipurpose tray) holds up to 50 sheets of paper or 10 envelopes. ● Tray 2 holds up to 250 sheets of paper. ● Optional Tray 3 holds up to 250 sheets of paper. ● Output bin holds up to 125 sheets of paper. Printer driver features ● ImageREt 3600 produces 3600 dpi print quality for fast, high-quality printing of business text and graphics. Interface connections ● Includes a Hi-Speed USB 2.0 port. ● Built-in networking to connect to 10Base-T/100Base-TX networks.
The documentation in the following table is available for the HP Color LaserJet CP2020 Series printer. Table 1-2 User documentation availability and localization Document name Languages Location HP Color LaserJet CP2020 Series Printer User Guide English The HP Color LaserJet CP2020 Series Printer User Guide is available in electronic format on the HP Color LaserJet CP2020 Series printer printingsystem software CD.
Purpose and scope Table 1-2 User documentation availability and localization (continued) Document name Languages Location HP Color LaserJet CP2020 Series Printer User Guide (cont) Italian The HP Color LaserJet CP2020 Series Printer User Guide is available in electronic format on the HP Color LaserJet CP2020 Series printer printingsystem software CD.
ENWW Document name Languages Location HP Color LaserJet CP2020 Series Printer Getting Started Guide ● English ● French ● Italian The HP Color LaserJet CP2020 Series Printer Getting Started Guide is available in hard copy and comes in the box with your HP Color LaserJet CP2020 Series printer.
Purpose and scope Table 1-2 User documentation availability and localization (continued) Document name Languages HP Color LaserJet CP2020 Series Printer Getting Started Guide (cont) ● English ● Thai ● Indonesian (Bahasa) ● Korean ● Simplified Chinese ● Traditional Chinese ● Japanese ● Vietnamese HP Paper and Print Media Guide English Arabic Bulgarian Location HP Paper and Print Media Guide is included on the HP Color LaserJet CP2020 Series printer printing-system software CD.
Document name Languages Location HP Paper and Print Media Guide (cont) Kazakh HP Paper and Print Media Guide is included on the HP Color LaserJet CP2020 Series printer printing-system software CD.
Purpose and scope Software availability and localization Download the printing-system software from the Web, or order it on a CD from HP fulfillment centers. NOTE: This document describes drivers that are shipped with the printing-system software CD. This document does not describe any drivers that might be released for use by support personnel. The following table lists the availability of HP Color LaserJet CP2020 Series printer software components by installation method.
HP PS Universal Print Driver Easy Printer Care Basic Color Match tool (Windows Vista and XP only) HP Smart Web Printing (Windows Vista and XP only) Marketing Resource Software (Windows Vista and XP only) Topics: ● Printing-system software on the Web ● In-box printing-system software CDs Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software.
Purpose and scope ● ● 12 ◦ ES = Spanish (Español) ◦ NL = Dutch (Nederland) ◦ FR = French (Français) ◦ DE = German (Deutsch) ◦ PT = Brazilian Portuguese (Português) Northern Europe ◦ EN = English ◦ ET = Estonian (English driver) ◦ DA = Danish (Dansk) ◦ LV = Latvian (English driver) ◦ LT = Lithuanian (English driver) ◦ SV = Swedish (Svenska) ◦ FI = Finnish (Suomi) ◦ NO = Norwegian (Norsk) Eastern Europe ◦ EN = English ◦ AR = Arabic ◦ BG = Bulgarian (English driver) ◦ CS = C
ENWW TR = Turkish (Turkçe) ◦ UK = Ukrainian (English driver) Purpose and scope ● ◦ Asia Pacific ◦ EN = English ◦ JA = Japanese ◦ ID = Indonesia (Bahasa) (English driver) ◦ KO = Korean ◦ ZHCN = Simplified Chinese ◦ ZHTW = Traditional Chinese ◦ TH = Thai ◦ VI = Vietnamese (English driver) Software availability and localization 13
Purpose and scope 14 Chapter 1 Purpose and scope ENWW
Software description Introduction The HP Color LaserJet CP2020 Series printer comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX® systems also support the HP Color LaserJet CP2020 Series printer, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
Windows printing-system software Topics: ● Printing system and installer ● HP Color LaserJet CP2020 Series print drivers Printing system and installer Topics: Software Description ● HP Color LaserJet CP2020 Series printing-system software CD for MS Windows systems ● Installer features HP Color LaserJet CP2020 Series printing-system software CD for MS Windows systems The following Windows operating system versions are supported by the HP Color LaserJet CP2020 Series printer: ● ● ● Express Instal
The following figure shows the main screen of the HP Color LaserJet CP2020 Series Animated Getting Started Guide. Software Description Figure 2-1 HP Color LaserJet CP2020 Series Animated Getting Started Guide – Main screen If the screen does not appear when you insert the software CD into the CD-ROM drive, follow these steps to open the CD browser: ENWW 1. Click Start. 2. Click Run. 3. Click Browse… and navigate to the root directory of the software CD. 4. Double-click the AUTORUN.
HP Color LaserJet CP2020 Series printing-system CD browser Use the CD browser to install the drivers and related components, and to gain access to online user documentation, a customization utility, and optional HP software. The following figure shows the main screen of the HP Color LaserJet CP2020 Series printing-system software CD. Figure 2-2 Installation software CD browser Software Description The main screen of the software CD browser contains installation and documentation options in the left panel.
More Information Install the minimum software for the product. Clicking this option opens a screen with the following options. ● Express USB Install. Install the minimum software for a product that uses a direct USB connection. Clicking this button indicates your acceptance of HP's Software License terms. ● Express Network Install. Install the minimum software for a product that is connected to a network. Clicking this button indicates your acceptance of HP's Software License terms.
● Software Description ● ◦ Windows Server 2003 (32-bit) ◦ Windows Vista Starter Express and Recommended Install ◦ Windows XP (32-bit) ◦ Windows Vista (32-bit) ◦ Windows Vista (64-bit) Not Supported ◦ Windows Server 2003 (64-bit) ◦ Windows Server 2000 The common installer offers the following features: ● The HP Color LaserJet CP2020 Series printing-system software CD features an interactive software interface.
The following Windows operating system versions are supported by the HP Color LaserJet CP2020 Series printer: ● ● Express Install only ◦ Windows 2000 ◦ Windows XP (64-bit) ◦ Windows Server 2003 (32-bit) ◦ Windows Vista Starter Software Description ● Express and Recommended Install ◦ Windows XP (32-bit) ◦ Windows Vista (32-bit) ◦ Windows Vista (64-bit) Not Supported ◦ Windows Server 2003 (64-bit) ◦ Windows Server 2000 NOTE: For the latest information about the printing-system software
HP PCL 6 Overall, the HP PCL 6 provides the best performance, print quality, and printer-feature support for most users. The driver aligns with MS Windows graphic device interface (GDI) for best performance in MS Windows environments. The HP PCL 6 may not be fully compatible with third-party and custom solutions that are based on PCL 5. Print Data Optimization Software Description The HP Color LaserJet CP2020 Series printer is the first to offer Print Data Optimization (also known as hybrid printing).
The Print Data Optimization feature can be changed from Auto to Optimize for Raster or Optimize for Text and Vector. Selecting Optimize for Raster causes the driver to always use the Raster path when printing; and, selecting Optimize or Text and Vector causes the driver to always use the PDL path. HP PS Universal Print Driver The Universal Print Drivers are designed for corporate or IT-managed MS Windows environments. These drivers provide a single-driver solution for use with multiple printer models.
The HP PS Universal Print Driver for Microsoft Windows 2000, Windows XP (32-bit and 64-bit), Windows Server 2003 (32-bit and 64-bit), and Microsoft Windows Vista (32-bit and 64-bit) is available for download from the HP Web site: www.hp.com/go/ljcp2020series_software. A link to the download page is also available from the More Software screen on the HP Color LaserJet CP2020 Series software CD.
using an HP print driver in a Microsoft Windows 2000, Windows XP, Windows Server 2003, or Microsoft Windows Vista environment, follow these steps to find driver-version information: 1. In Windows Vista, click Computer, click Control Panel, and then click Hardware and Sound. In Windows XP Professional and Windows Server 2003, click Start, click Settings, and then click Printers and Faxes. -or- -orIn Windows 2000, click Settings, and then click Printers. ENWW 2. Right-click the product icon. 3.
HP driver diagnostic printer check tool Use the HP driver diagnostic printer check tool, a Web-based diagnostic software program, to determine whether the correct and most current print driver for the HP Color LaserJet CP2020 Series printer is in use. Two methods are available to gain access to the HP driver diagnostic printer check tool: 1. Open a Web browser. 2. Go to the following Web site: www.hp.
Advanced color use The product provides automatic color features that generate excellent color results. Carefully designed and tested color tables provide smooth, accurate color rendition of all printable colors. The product also provides sophisticated tools for the experienced professional. HP designs the print system (printer, print cartridges, toner, and paper) to work together to optimize print quality, product reliability, and user productivity.
NOTE: Factors such as the type of monitor you use and the room lighting can affect the appearance of colors on your screen. For more information, see Match colors on page 29. The latest versions of Adobe PhotoShop, CorelDRAW, Microsoft Office, and many other programs use sRGB to communicate color. Because it is the default color space in Microsoft operating systems, sRGB has been adopted broadly.
Match colors The process of matching printer output color to your computer screen is complex, because printers and computer monitors use different methods of producing color. Monitors display colors by using light pixels that use an RGB (red, green, blue) color process, but printers print colors by using a CMYK (cyan, magenta, yellow, and black) process.
HP Basic Color Match tool The HP Basic Color Match tool allows you to adjust spot color in your printed output. For example, you can match the color of your company logo on your printed output. You can save and use the new color themes for specific documents or all printed documents, or you can create multiple color themes that you can choose from later. The HP Basic Color Match tool can be downloaded from one of the following: Software Description ● HP Web site: www.hp.
HP Easy Printer Care HP Easy Printer Care is a standalone software program that manages from 1 to 15 printers. It enables you to view the status of all HP printers, set up printer and status alerts, generate printer usage reports, and reorder supplies.
HP ToolboxFX This section provides information about the following topics: Software Description ● HP ToolboxFX overview ● System requirements ● Key features ● HP ToolboxFX folders ● Other screens HP ToolboxFX overview NOTE: HP ToolboxFX is available for Microsoft Windows XP and Windows Vista operating systems only. HP ToolboxFX is only available with a recommended install. It is not installed during an Express Install.
Start HP ToolboxFX ● Double-click the HP ToolboxFX icon in the Microsoft Windows system tray. ● Click Start, click All Programs, click HP, click HP Color LaserJet CP2020 Series, and then click HP ToolboxFX. ● Right-click the HP ToolboxFX icon in the Microsoft Windows system tray. Then click Open HP ToolboxFX. Structure HP ToolboxFX consists of a single framework divided into several sections. ● Heading banner.
● System-tray icon alert ● E-mail alert Through HP ToolboxFX, the appropriate person can be alerted when the HP Color LaserJet CP2020 Series printer needs attention. To see a list of the events that generate alerts in HP ToolboxFX, see Set up Status Alerts on page 44. For status alerts, a group of errors or a group of print-cartridge warnings can be selected, but not specific items within those groups. To configure alerts, use the Set up Status Alerts screen in the Alerts folder in HP ToolboxFX.
administrators or service providers that the product requires attention. For instance, when the toner low alert occurs, the person in charge of ordering print cartridges can be notified by e-mail. This feature is turned off by default. To activate this feature, type the appropriate e-mail address, select the notification events, configure the SMTP e-mail server, and enable the feature in HP ToolboxFX.
Device Status The Device Status screen shows product status messages from the product. The Device Status screen also contains some pertinent printer information and product settings. Figure 2-4 HP ToolboxFX Device Status screen Software Description NOTE: The HP Color LaserJet CP2020 Series printers include a Supplies Status section and a Supplies Information section on the Device Status screen.
Supplies Status The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product.
Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen are consistent with the configuration page that the firmware generates.
Software Description Figure 2-7 HP ToolboxFX Device Configuration screen (2 of 2) ENWW HP ToolboxFX 39
Network Summary The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen are consistent with the configuration page that the firmware generates.
Print Info Pages Use the Print Info Pages screen to print the internal special pages that the product generates. The content of these reports is generated by the product firmware, not by the HP ToolboxFX. Click Print next to the name of the page to be printed.
Color Usage Job Log Use the Color Usage Job Log screen to complete the following tasks: ● Find the printer serial number under the Product Information subheading. ● Check the number of print jobs stored under the Usage Totals subheading. The log also includes information about how much color the printer has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
Event Log Use the Event Log screen to monitor events for the HP Color LaserJet CP2020 Series printer. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the printer.
Figure 2-12 HP ToolboxFX Alerts folder Software Description Set up Status Alerts Use the Set up Status Alerts screen to set up status alerts for the HP Color LaserJet CP2020 Series printer. Select the Turn on alerts option and then click Apply to turn on alerts. Figure 2-13 HP ToolboxFX Set up Status Alerts screen Select options under Show an alert to receive alerts like those in the following table.
ENWW Pop-up alerts Event Printer Alerts ● Load Paper Tray 1 [TRAY] [SIZE] ● Load Paper Tray 2 [TRAY] [SIZE] ● Tray 1 Paper Out ● Tray 2 Paper Out ● Tray 3 Paper Out ● Paper Mispick ● Insufficient Memory ● Door Cover Open ● Manual Feed ● Tray 1 Jam ● Tray 2 Jam ● Tray 3 Jam ● Jam In Paper Path ● Jam In Cartridge Area ● Jam In Output Bin ● Invalid Driver ● Output Bin Full ● Tray 1 Unexpected Size [SIZE] ● Tray 2 Unexpected Size [SIZE] ● Tray 3 Unexpected Size [SIZE]
Table 2-2 Supported pop-up alerts for HP ToolboxFX (continued) Pop-up alerts Software Description Supplies Warning Alerts 46 Chapter 2 Software description Event ● Black Toner Level Sensor Error ● Top Sensor Error ● 541 Error ● 550 Error ● DCC NVRAM Data Error ● DCC NVRAM Access Error ● DCC Error ● 5601Error ● 5701Error ● 5706Error ● 593Error ● 594Error ● 5950Error ● 5953Error ● 5960Error ● 5963Error ● 5973Error ● 5983Error ● 599Error ● T2ClutchError ● 59A0Error
Table 2-2 Supported pop-up alerts for HP ToolboxFX (continued) Supplies Error Alerts ENWW Event ● Replace Black Override In Use ● Replace Cyan Override In Use ● Replace Magenta Override In Use ● Replace Yellow Override In Use ● BlackElabelError ● BlackElabelMissing ● BlackIncorrect ● NonHPBlackCartridge ● ReplaceBlack ● UnsupportedBlackCartridge ● UsedBlackCartridge ● UsedBlackInstalled ● UnsupportedInstalledBlackCartridge ● RemoveBlackLock ● IncompatibleBlackCartridgeError
Table 2-2 Supported pop-up alerts for HP ToolboxFX (continued) Pop-up alerts Event Software Description ● UnsupportedInstalledMagentaCartridge ● RemoveMagentaLock ● IncompatibleMagentaCartridgeError ● YellowElabelError ● YellowElabelMissing ● YellowIncorrect ● NonHPYellowCartridge ● ReplaceYellow ● UnsupportedYellowCartridge ● UsedYellowCartridge ● UsedYellowInstalled ● UnsupportedInstalledYellowCartridge ● RemoveYellowLock ● IncompatibleYellowCartridgeError Select one or more
The default settings for the Set up E-mail Alerts screen are as follows: ● E-mail alerts are turned off by default. ● The SMTP server box and the address boxes are disabled. ● Supplies alert events are selected for both e-mail addresses. Software Description Figure 2-14 HP ToolboxFX Set up E-mail Alerts screen E-mail messages can be sent about the supplies status or events (such as a jam) related to the HP Color LaserJet CP2020 Series printer.
The following E-mail Alerts are available: Software Description ● Cartridge Low ● Replace Cartridge ● Close doors/covers ● Insufficient memory ● Manual feed ● Non-HP print cartridge installed ● Unauthorized supply installed ● Paper out ● Printer mispick ● Remove paper jam ● Unexpected paper size Use the following procedure to activate this feature: 1. Click to select the Turn on e-mail alerts option. 2. Configure the SMTP e-mail server that will be used to send the e-mail message.
Demonstration Pages Use the Demonstration Pages screen to print a Print Quality Demonstration page or a Product Demonstration page. Click the Print button next to the page you want to print.
Troubleshooting The following sections appear on the Troubleshooting screen: ● Troubleshoot a problem. Click Troubleshooting to open the Troubleshooting chapter of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality Troubleshooting. The following options are available: Software Description ◦ Print. Click this button to print the Print Quality Troubleshooting pages. Use these pages to troubleshoot page defects. ◦ Print Basic Colors.
● Cleaning Page. Follow the onscreen directions to clean the printer paper path. ● Calibration. Click Calibrate Now to calibrate the printer.
Paper and Print Media From this screen you can open the Paper and Print Media Guide in .PDF format. Figure 2-17 HP ToolboxFX Paper and Print Media screen Software Description Color Printing Tools Use the Color Printing Tools to solve certain color printing problems.
NOTE: Clicking Basic Color Match opens the HP Color Match Software if the software is installed. If the software is not installed, the HP Color Match Software Web site opens where you can download the software.
Animated Demonstrations The following demonstrations are available on the Animated Demonstrations screen: ● Get the best print quality ● Paper jam removal ● Replacing a print cartridge Figure 2-19 HP ToolboxFX Animated Demonstrations screen Software Description 56 Chapter 2 Software description ENWW
User Guide The following options are available on the User Guide screen: ● Interactive User Guide. Click this to open the user guide in a .CHM version. This view is similar to a Web-page format. ● Printer-Friendly User Guide. Click this button to open a .PDF version of the user guide. Opening the document in this view might require downloading the Adobe Acrobat reader. For more information, see the following Web site: www.adobe.
● Save/Restore Settings ● Password Device Information The Device Information screen contains identifying information about the printer: Software Description ● Device Description. This field shows the version of the HP Color LaserJet CP2020 Series printer that is installed. ● Asset Number. Use this field to assign an identifying asset control number to the printer. ● Company Name. ● Contact Person.
Paper Handling Use this screen to configure the paper-handling defaults for the printer. Change the default settings by clicking the blue arrow next to each option and highlighting the selection. Click Apply to save the new settings. Software Description Figure 2-22 HP ToolboxFX Paper Handling screen The following options are available. ● Default paper size. This drop-down menu lists all of the supported paper sizes.
● Duplex. The duplexing unit in the HP Color LaserJet CP2020 Series product prints on two sides of a sheet of paper when the Print on Both Sides option is specified in the print job. The HP Color LaserJet CP2020 Series product comes with a duplexing unit installed in the following models: ◦ HP Color LaserJet CP2025dn ◦ HP Color LaserJet CP2025x These product models support smart duplexing.
Printing Use the Printing screen to change the printing defaults for the printer.
The following options are available. ● Copies. This setting specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. The requested number of copies appears in the Copies option. Select the number by typing in the box or by using the up and down arrows on the right side of the text box.
PCL5 Use the PCL5 screen to change font information and form length. Software Description Figure 2-24 HP ToolboxFX PCL5 screen NOTE: Click Apply to make any changes take effect.
PostScript Use the PostScript screen to turn postscript error printing on or off. Figure 2-25 HP ToolboxFX PostScript screen Software Description NOTE: Click Apply to make the changes take effect. The Print PostScript errors setting specifies whether a PS error-handler message is sent. To get the printer to print an error page when an error occurs in the print job, click On.
Print Quality Use the Print Quality screen to change when and how often the printer calibrates. You can also use the Calibrate Now button on this screen to cause the printer to calibrate. Software Description Figure 2-26 HP ToolboxFX Print Quality screen NOTE: Click Apply to make the changes take effect.
Print Density Use the settings on the Print Density screen to adjust the amount of toner the printer uses for images, pages, and documents. Figure 2-27 HP ToolboxFX Print Density screen Software Description The Print Density screen contains the following settings: 66 ● Contrasts. Contrast is the density difference between light (highlight) and dark (shadow) colors.
● Shadows. Shadow colors are colors near solid density. To make shadow colors darker, use a positive shadow setting. To make shadow colors lighter, use a negative shadow setting. This adjustment does not affect highlight or midtone colors. ● Restore defaults. Resets factory defaults for the Print Density settings on the printer. NOTE: Click Apply to make the changes take effect.
Table 2-3 Standard print modes (continued) Software Description 68 Standard print modes Target media/weight Print speed Color tables Light Glossy Mode 105-130 g/m2 3/4 speed Glossy Glossy Mode 131-175 g/m2 3/4 speed Glossy Heavy Glossy Mode 176-220 g/m2 3/4 speed Glossy Tough Paper Mode Tough Paper 3/4 speed Glossy Transparency Mode Transparencies 3/4 speed Overhead Transparency (OHT) Label Mode Labels 3/4 speed Plain Chapter 2 Software description ENWW
Extended Print Modes screen Use the Extended Print Modes screen to adjust the printing process to optimize print quality for various paper types and sizes. Software Description Figure 2-29 HP ToolboxFX Extended Print Modes screen (1 of 2) Table 2-4 Print Modes — Fusing ENWW Fusing adjustments Range (*default) Description Paper curl-up Off*/On This setting is used for dry climates or light paper. This setting optimizes fuser temperature for paper with the ends curled up in the output tray.
Table 2-4 Print Modes — Fusing (continued) Fusing adjustments Range (*default) Description Flap sealing Off*/On This setting reduces fuser temperature for envelope print modes to reduce flap sealing. Less/More fusing Off*/–2 to +2 These settings give four levels of direct control of fuser temperature.
Software Description Figure 2-30 HP ToolboxFX Extended Print Modes screen (2 of 2) The Extended Print Modes screen contains a Print Modes section and an Optimize section. Table 2-8 Optimize modes Adjustment Range (*default) Description Background Toner Off*/On Optimize printer settings to reduce background toner. (Glossy paper picks up background toner more readily than plain paper.) Background Toner 2 ENWW This is designated when a background of small vertical lines appears on the image.
Table 2-8 Optimize modes (continued) Adjustment Range (*default) Jam Reduction Description When this setting is turned on, the interpage gap is increased. Printing performance is reduced slightly. Heavy Media Optimization Software Description 72 Transfer Belt Cleaning Off*/+1 to +2 This mode increases transfer belt (ITB) cleaning effectiveness by increasing the ICL (ITB Cleaning) roller/brush voltage for the +1 setting, and by increasing cleaning frequency for the +2 setting.
System Setup Use the System Setup screen to change settings on the printer such as Jam Recover andy Auto Continue. Software Description Figure 2-31 HP ToolboxFX System Setup screen The following Jam recovery settings are available: ● Auto (default) ● On ● Off The following Auto continue settings are available: ● On ● Off (default) Set the Connection time-out (I/O) setting to any value from 5 to 7200 seconds (default is 120).
Save/Restore Settings Use the Save/Restore Settings screen to save all of the product settings to a file on the computer. The settings that have been saved into the printer can also be loaded from this screen. Figure 2-32 HP ToolboxFX Save/Restore Settings screen Software Description When you click Save, the Save as dialog box might be hidden. Look behind the browser window or on the taskbar. Settings that were saved from a previous HP product cannot be restored.
Password Use this screen to set or change the Administrator password. Software Description Figure 2-33 HP ToolboxFX Password screen Network administrators can set user passwords to protect network settings. After a password is set, only users who know the password have access to certain screens within HP ToolboxFX. If a password has been set, users are prompted to type the password.
Network Settings folder The Network Settings folder is only available with a network installation. The HP Color LaserJet CP2020 Series printers contain onboard networking support. This printer model does not require the use of an external Jetdirect box for network connectivity. Use Network Settings options to configure the network settings for the HP Color LaserJet CP2020 Series printer.
Software Description Figure 2-34 HP ToolboxFX Network Settings screen ENWW HP ToolboxFX 77
Network Summary The Network Summary screen provides an overview of the network settings that are enabled for the HP Color LaserJet CP2020 Series printer.
● TCP/IP(v4) ● TCP/IP(v6) ● Network Identification ● Network Hardware Configuration ● SNMP ● Network Statistics ● Enabled Features IPv4 Configuration Use the IPv4 Configuration screen to modify settings for basic TCP/IPv4 Network configuration. If Automatic IP is configured, the Manual IP Address configuration settings are disabled, but the values for these settings are still displayed if they have been set.
IPv6 Configuration The IPv6 Configuration screen shows the status of the IPv6 Network configuration settings. This screen is read-only and no settings can be modified here. Up to seven IPv6 addresses can be shown on this screen, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown.
Table 2-9 Network Identification screen – Text entries (continued) Text entry Disabled status Domain name (IPv6) Disabled if configured by DHCPv6 Bonjour Service name Disabled if Bonjour is disabled Software Description Figure 2-38 HP ToolboxFX Network Identification screen ENWW HP ToolboxFX 81
Advanced Use the Advanced screen to configure the enabled settings and other settings, such as link speed, for the printer. Figure 2-39 HP ToolboxFX Advanced screen Software Description The following table shows the options and settings that are available for the Advanced screen.
SNMP Use this screen to configure the SNMP networking settings for the printer. Software Description Figure 2-40 HP ToolboxFX SNMP screen The following options are available on the SNMP screen. Table 2-11 SNMP options and settings ENWW Options Description Enable SNMP v1 read-write access Select this option to enable SNMP v1 agents on the printer. Custom community names can be configured to control management access to the HP Color LaserJet CP2020 Series printer.
Table 2-11 SNMP options and settings (continued) Enable SNMP v1 read-only access (uses “public” for the Get Community value) Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP2020 Series printer, but limit access to read-only. Write-access is disabled. The default Get Community name "public" is automatically enabled. Set Community name: Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
copyright notice. This dialog box also shows the version number for each HP ToolboxFX product that is installed. Software Description Figure 2-41 About HP ToolboxFX screen HP Instant Support Click HP Instant Support to gain access to self-help based on information sent from the product to the HP Web site.
HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web server in the product that allows users to control settings on the HP Color LaserJet CP2020 Series printer through the Web browser. The HP EWS is available only if the HP Color LaserJet CP2020 Series printer is installed through a network rather than a USB connection. To gain access to the HP EWS, open a Web browser and type the printer IP address in the address bar.
Device Status The Device Status screen shows status messages from the product. The Device Status screen also contains some pertinent printer information and product settings.
Supplies Status The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product.
Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen are consistent with the configuration page that the firmware generates.
Figure 2-45 HP EWS Device Configuration screen (2 of 2) Software Description 90 Chapter 2 Software description ENWW
Network Summary The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen are consistent with the configuration page that the firmware generates.
Figure 2-47 HP EWS Network Summary screen – Status tab (2 of 2) Software Description Print Info Pages Use the Print Info Pages screen to print the internal special pages that the product generates. The content of these reports is generated by the product firmware. Click Print next to the name of the page to be printed.
Color Usage Job Log Use the Color Usage Job Log screen to complete the following tasks: ● Find the printer's serial number, which is listed under the Product Information subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the printer has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
Event Log Use the Event Log screen to monitor events for the HP Color LaserJet CP2020 Series printer. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the printer.
Device Information The Device Information screen contains identifying information about the printer. Device Description. This field shows the version of the HP Color LaserJet CP2020 Series printer that is installed. ● Asset Number. Use this field to assign an identifying asset control number to the printer. ● Company Name. ● Contact Person.
Paper Handling Use this screen to configure the paper-handling defaults for the printer. Change the default settings by clicking the blue arrow next to each option and highlighting the selection. Click Apply to save the new settings. Figure 2-52 HP EWS Paper Handling screen Software Description The following options are available. ● Default paper size. This drop-down menu lists all of the supported paper sizes.
● Duplex. The duplexing unit in the HP Color LaserJet CP2020 Series product prints on two sides of a sheet of paper when the Print on Both Sides option is specified in the print job.
Printing Use the Printing screen to change the printing defaults for the printer. Figure 2-53 HP EWS Printing screen Software Description ● Copies. This setting specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. The requested number of copies appears in the Copies option.
PCL5c Use the PCL5c screen to change font information and form length. Software Description Figure 2-54 HP EWS PCL5c screen PostScript Use the PostScript screen to turn postscript error printing on or off. Figure 2-55 HP EWS PostScript screen The Print PostScript errors setting specifies whether a PS error-handler message is sent. To get the printer to print an error page when an error occurs in the print job, click On.
Print Quality Use the Print Quality screen to change when and how often the printer calibrates. You can also use the Calibrate Now button on this screen to cause the printer to calibrate.
Print Density Use the settings on the Print Density screen to adjust the amount toner the printer uses for images, pages, and documents. Software Description Figure 2-57 HP EWS Print Density screen Paper Types Use the Paper Types screen to map the print modes that the printer will use for each paper type.
For more information about Paper Types settings, see Paper type: on page 192. Figure 2-58 HP EWS Paper Types screen Software Description Extended Print Modes Use the Extended Print Modes screen to adjust the printing process to optimize print quality for various paper types and sizes.
For more information about Extended Print Mode settings, see Extended Print Modes screen on page 69.
Figure 2-60 HP EWS Extended Print Modes screen (2 of 2) Software Description For more information regarding the Optimize menu options, see Table 2-8 Optimize modes on page 71.
System Setup Use the System Setup screen to change settings on the printer such as Jam Recovery and Auto Continue. Software Description Figure 2-61 HP EWS System Setup screen Service Use the Service screen to start the cleaning mode procedure on the printer. Follow the instructions on the product control panel to complete the cleaning procedure.
Password Use this screen to set or change the Administrator password. NOTE: Setting a password on this screen also sets the password for HP ToolboxFX. Figure 2-63 HP EWS Password screen Software Description Networking tab Use the Networking tab to view and change settings for the network connection and communication with the printer.
If Automatic IP is configured, the Manual IP Address configuration settings are disabled, but the values for these settings are still displayed if they have been set. If the configuration is switched from Automatic IP to Manual IP, the IP Address fields are cleared, and the desired IP Address must be entered before continuing. Click Apply to keep changes. When Apply is clicked, a confirmation dialog asks for confirmation. Click Yes to continue.
Up to seven IPv6 addresses can be shown on this screen, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown. Figure 2-65 HP EWS IPv6 Configuration screen Software Description Network Identification Use the Network Identification screen to configure the host name and domain name(s) used to identify the product on the network. The values for host name and domain names are retrieved from the firmware and displayed on this screen.
Table 2-13 Network Identification screen – Text entries (continued) Text entry Disabled status Domain name (IPv6) Disabled if configured by DHCPv6 Bonjour Service name Disabled if Bonjour is disabled Software Description Figure 2-66 HP EWS Network Identification screen ENWW HP Embedded Web Server 109
Advanced Use the Advanced screen to configure the enabled settings and other settings, such as link speed, for the printer.
SNMP Use this screen to configure the SNMP networking settings for the printer. Software Description Figure 2-68 HP EWS SNMP screen The following options are available on the SNMP screen: ENWW Options Description Enable SNMP v1 read-write access Select this option to enable SNMP v1 agents on the printer. Custom community names can be configured to control management access to the HP Color LaserJet CP2020 Series printer. These community name settings appear on the lower half of the screen.
Enable SNMP v1 read-only access (uses “public” for the Get Community value) Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP2020 Series printer, but limit access to read-only. Write-access is disabled. The default Get Community name "public" is automatically enabled. Set Community name: Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
HP Customer Participation Program About two weeks after installation, an option appears on the computer screen allowing users to accept participation in the program. The message contains full disclosure of the information that is communicated. Participation is entirely voluntary, and the impact on processing and connecting speed is negligible. Personal information is never sent without permission. TCP/IP addresses are used only to enable the connection and for security purposes.
Optional software The following options are available on the Install More Software window on the CD browser after the printing-system software is installed. Universal Print Driver Click the Universal Print Driver option to go to the following HP Web site to download the universal print driver. Software Description www.hp.com/go/upd Go to the following web site to download a Universal Print Driver specific to your product. www.hp.
Requirements ● Internet Explorer 6.
Font support The following sections list the fonts that are included with Microsoft Windows software, and the fonts that are available on the CD that came with the product.
ENWW Font name Font style File name CG Omega Italic CGOR46W.TTF CG Times Regular CGTR45W.TTF CG Times Bold CGTR65W.TTF CG Times Bold Italic CGTR66W.TTF CG Times Italic CGTR46W.TTF Clarendon Condensed Bold CLAR67W.TTF Coronet Regular CORONET.TTF CourierPS Regular CPSR45W.TTF CourierPS Bold CPSR65W.TTF CourierPS Bold Oblique CPSR66W.TTF CourierPS Oblique CPSR46W.TTF Garamond Antiqua GARR45W.TTF Garamond Halbfett GARR65W.TTF Garamond Kursiv GARR46W.
Table 2-15 Default fonts (continued) Software Description Font name Font style File name Letter Gothic Bold LETR65W.TTF Letter Gothic Italic LETR46W.TTF Marigold Regular MARIGOLD.TTF New Century Schoolbook Bold NCSR75W.TTF New Century Schoolbook Bold Italic NCSR76W.TTF New Century Schoolbook Italic NCSR56W.TTF New Century Schoolbook Roman NCSR55W.TTF Palatino Bold PALR65W.TTF Palatino Bold Italic PALR66W.TTF Palatino Italic PALR46W.TTF Palatino Roman PALR45W.
ENWW Font name Font style File name Antique Olive Roman Italic PS_11846.TTF Apple Chancery Italic PS_24516.TTF Bodoni Poster Regular PS_12704.TTF Bodoni PosterCompressed Regular PS_14508.TTF BodoniPS Regular PS_12581.TTF BodoniPS Bold PS_12585.TTF BodoniPS Bold Italic PS_12586.TTF BodoniPS Italic PS_12582.TTF Candid Regular PS_24517.TTF Chicago Regular PS_24518.TTF Clarendon Light Regular PS_14513.TTF ClarendonPS Regular PS_10269.TTF ClarendonPS Bold PS_12968.
Table 2-16 Additional postscript emulation fonts (continued) Software Description Font name Font style File name Goudy Regular PS_12542.TTF Goudy ExtraBold Regular PS_12545.TTF Goudy Italic PS_12543.TTF Helvetica Condensed Regular PS_14526.TTF Helvetica Condensed Bold PS_14528.TTF Helvetica Condensed Bold Italic PS_14529.TTF Helvetica Condensed Italic PS_14527.TTF Hoefler Text Regular PS_24519.TTF Hoefler Text Black Regular PS_24521.TTF Hoefler Text Black Italic PS_24522.
ENWW Font name Font style File name StempelGaramond Roman Regular PS_11545.TTF StempelGaramond Roman Bold PS_11547.TTF StempelGaramond Roman Bold Italic PS_11548.TTF Taffy Regular PS_14507.TTF Univers 45 Light Regular PS_13501.TTF Univers 45 Light Bold PS_14023.TTF Univers 45 Light Bold Italic PS_14024.TTF Univers 45 Light Italic PS_13502.TTF Univers 47 CondensedLight Bold PS_14030.TTF Univers 47 CondensedLight Bold Italic PS_14040.TTF Univers 55 Regular PS_14021.
Software Description 122 Chapter 2 Software description ENWW
3 Install Windows printing-system components Introduction ENWW ● Supported operating systems for Windows ● Installation overview ● Detailed Microsoft Windows installation instructions ● Install optional software ● User uninstall software Install Windows printingsystem components The HP Color LaserJet CP2020 Series printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems.
Supported operating systems for Windows The product uses the HP PCL 6 driver and the HP PostScript (PS) Universal Print Driver.
CD-ROM or DVD drive ● Super VGA (800 x 600) or higher-resolution video adapter and monitor Install Windows printingsystem components ● ENWW Supported operating systems for Windows 125
Installation overview The printing system includes software for end users and network administrators, and print drivers for access to the product features and communication with the computer. NOTE: For a list of print drivers and updated HP product software, go to www.hp.com/go/ ljcp2020series_software. The following drivers are not included on the CD, but are available from www.hp.com/go/ ljcp2020series_software.
Software installation types for Windows The following printing-system software installation types are available: ● Recommended Install. Installs all the software components for the product, including the HP Color LaserJet CP2020 Series Printer User Guide. The Recommended Install installation type includes the following options: ● ◦ Easy Install (recommended). Selecting this installation type indicates the acceptance of the installation agreements and default settings. ◦ Advanced Install.
Table 3-2 Printing-system software components installed for each installation method Components installed Recommended Install Express Installs HP PCL 6 print driver X X HP PS Universal Print Driver ToolboxFX w/Alerts X1 X SNP Alerts X Screen fonts X Shop for HP Supplies (desktop shortcut) X Customer Participation Program 9.0 X HP Update X Warranty Reminder (timed pop-up) X 1 Add Printer X This driver is available for download from the HP.com Web site.
When asked if the product is a local or network product, select local, and then click Next. 4. You might need to first select the product from the list or type a TCP/IP address. If the print driver is not available, the Add Printer Wizard dialog box appears. Click Have Disk on the wizard screen. 5. Insert the printing-system software CD into the CD-ROM drive. 6. To install the PCL 6 print driver, navigate to the root folder of the CD (where X is the letter of the CD-ROM drive) and click OK.
Detailed Microsoft Windows installation instructions The following section shows the dialog box options that appear during the HP Color LaserJet CP2020 Series printing-system software Recommended installation on Microsoft Windows Vista and Windows XP operating systems. NOTE: HP recommends installing the software before connecting the HP Color LaserJet CP2020 Series printer to the computer (software-first installation). These instructions are for a software-first installation.
Animated GSG dialog boxes The Animated GSG dialog boxes are presented in the following order. Figure 3-3 Animated GSG – Select your product screen Click the Walkaround tab to see details about the parts of the printer.
Figure 3-4 Animated GSG – Walkaround screen Install Windows printingsystem components Click the Index tab to see a list of available topics in the Animated GSG. Figure 3-5 Animated GSG – Index screen Click the top-level topic to go back to the first screen in the Animated GSG sequence, Prepare a site for the printer.
Click Product dimensions to see the height and width of the product. Figure 3-7 Animated GSG – Product dimensions screen Click the Next button to go to the Unpack the product screen.
Figure 3-8 Animated GSG – Unpack the product screen Install Windows printingsystem components Click the Next button to go to the Install the 250-sheet tray screen. Figure 3-9 Animated GSG – Install the 250-sheet tray Click the Next button to go to the Remove all orange shipping tapes screen.
Click the Next button to go to the Prepare the print cartridges screen. Figure 3-11 Animated GSG – Prepare the print cartridges Click the Next button to go to the Load paper screen.
Figure 3-12 Animated GSG – Load paper screen Install Windows printingsystem components Click the Next button to go to the Turn on the product screen. Figure 3-13 Animated GSG – Turn on the product screen Click the Next button to go to the Set language (if necessary) screen.
Click the Next button to go to the Select installation option screen. Figure 3-15 Animated GSG – Select installation option screen Click the Network button to go to the Install the product software – Network screen.
Figure 3-16 Animated GSG – Install the product software – Network screen Install Windows printingsystem components The product software installation begins and the Animated GSG closes. Figure 3-17 Animated GSG – Install the product software – USB screen The product software installation begins. Do not connect the USB cable between the product and the computer until you are prompted to do so.
Printing-system software installation for Microsoft Windows After the Animated Getting Started Guide runs, the CD browser Welcome – Select Install window opens. When you click Recommended Install, the Please Allow All HP Install Wizard Processes window opens.
Figure 3-19 Recommended Install – Please Allow All HP Install Wizard Processes Install Windows printingsystem components Click Next. The Choose Easy Install or Advanced Install window opens.
In the Choose Easy Install or Advanced Install window: ● Select Easy Install and then click Next. The Connection Type window opens. (See Figure 3-28 Connection Type window on page 146 to continue.) ● Select Advanced Install and then click Next. The Automatically check for updates window opens. (See Figure 3-25 Recommended Install (Advanced) – Automatically Check for Updates window on page 144.
Figure 3-22 Choose Easy Install or Advanced Install window – Automatic Software Updates FAQ Install Windows printingsystem components Figure 3-23 Choose Easy Install or Advanced Install window – HP Privacy Policy 142 Chapter 3 Install Windows printing-system components ENWW
The Automatically Check for Updates window opens. Click Yes, please check for updates automatically (recommended) or No, I prefer to do this myself. Then, click Next.
Figure 3-25 Recommended Install (Advanced) – Automatically Check for Updates window Install Windows printingsystem components The End User License Agreement window opens.
Click I Agree to continue the installation, or click I Decline to cancel the installation. If software from a previous HP product has already been installed on the system, the Thank you for buying another HP product window opens indicating where the software files will be installed on the computer. Click Next to continue to the Connection Type window. The Connection Type window opens.
Figure 3-28 Connection Type window Install Windows printingsystem components On the Connection Type window, click Directly to this computer using a USB cable or Through the network; and then, click Next. If you clicked Through the network, continue to the Identify a printer window. (See Figure 3-30 Identify a printer window on page 148.) NOTE: On a network connection in which non-Windows firewall software is used, a Firewall Notice window opens. Click Next to continue.
Once the USB cable is connected from the computer to the product, the install continues automatically. The Congratulations! window opens indicating the install is complete. Continue to the Congratulations! window. (See the Figure 3-36 Congratulations! Software Installation is complete window (Resting Pad) on page 153.
Figure 3-30 Identify a printer window Install Windows printingsystem components On the Identify a printer window, click Select from a list of detected printers (Recommended) or Specify a printer by address and type the printer address in the field provided. Then, click Next. The Firewall Notice window opens. Click Next to continue. NOTE: The following window opens when using a Windows Firewall. If a non-Windows Firewall is used, the Printers Found window opens.
Install Windows printingsystem components Figure 3-31 Firewall Notice window ENWW Detailed Microsoft Windows installation instructions 149
● If the Printer Not Found dialog opens, do one of the following: ◦ Click Select from a list of detected printers (Recommended). ◦ Select Help me find my network printer, type the IP Address (IPv4) or Hostname, or type the Hardware Address, and click Next. Figure 3-32 Printer Not Found dialog Install Windows printingsystem components The Printers Found window opens.
Do one of the following, depending on the results in the Printers Found window: ENWW ● If the product was found, select Install a discovered network printer and click Next. The Congratulations! window opens. ● If the product was not found, click Search Again. ● If the product was still not found, select Help me find my network printer and click Next. The Identify a printer window opens. (See Figure 3-30 Identify a printer window on page 148 to continue.
● The installer automatically performs a firmware check on the product you have designated. If the firmware is out of date, the Auto Firmware Downloader screen appears and automatically updates the product firmware. Figure 3-34 Auto Firmware Downloader window Install Windows printingsystem components The next screen that appears informs you that the computer needs to be restarted to continue the installation. Click Restart.
The Congratulations! Software Installation is complete (Resting Pad) window opens. On the Congratulations! (Resting Pad) window, browse through the various CD browser features or click Exit to close the CD browser. The Sign up now window opens. Click Next to sign up and register the product.
Figure 3-37 Sign up now Install Windows printingsystem components The HP Registration window opens. Fill in the appropriate fields, and follow the onscreen instructions.
Install optional software To install additional software, insert the HP Color LaserJet CP2020 Series printing-system CD. If the driver software has already been installed, the Welcome Back! window opens. Click Install More Software or Marketing Resource Software to install additional software. Install Windows printingsystem components Figure 3-39 Welcome Back! window The following options are available from this screen. ENWW ● Optimizing Print Quality (video).
The following two options in the Welcome Back! window include additional software options available for download from a Web site or install from the CD browser. ● Install More Software. Get the most from your HP products by selecting additional software to install. ● Marketing Resource software. Tools, templates, classes and more, to enable you to create marketing materials in-house, to grow your business while saving money.
If the printing-system software was installed using the Express Install method, the Install More Software window contains a Recommended Install option. Use this option to change the installed version of printing-system software from an Express Install to a Recommended Install. All additional components included in a Recommended Install will be installed. Universal Print Driver Get a universal print driver. Click this button to go to the HP Web site to download a universal print driver for your product.
● Provides a Clip Book pane that can be hidden (similar to IE Favorites, Search, and History panes) ● Provides a Print Clip window to compose and modify clip before printing Marketing Resource software Clicking Marketing Resource Software in the Welcome Back! window opens a Web browser. The HP Marketing Resources Software Web site opens. The software can be downloaded from this site.
User uninstall software ● Uninstall instructions for Windows Uninstall instructions for Windows The uninstall procedures vary according to the type of installation that you used.
4. The Important Uninstall Information dialog box appears. Click Continue. 5. The Cleanup progress dialog box appears. The progress bar reflects the status of the uninstall process. 6. When the uninstall process is completed, the Restart dialog box appears. Click Restart to restart your computer and finish the uninstall process. Use the printing-system software CD 1. Quit all open programs. 2. Insert the printing-system software CD into the CD-ROM drive.
Click the Driver tab, click the name of the product, and then click Remove. When you are prompted to confirm the deletion, click Yes. 5. Click Close to close the Server Properties dialog box, and then close the Printers folder. Install Windows printingsystem components 4.
Install Windows printingsystem components 162 Chapter 3 Install Windows printing-system components ENWW
4 HP PCL 6 print driver and HP PS Universal Print Driver for Windows Introduction ENWW ● Change the print driver settings for Windows ● Help system ● Advanced tab features ● Printing Shortcuts tab ● Paper/Quality tab features ● Effects tab features ● Finishing tab features ● Color tab features ● Services tab features ● Device Settings tab features ● About tab features HP PCL 6 print driver and HP PS Universal Print Driver for Windows The HP Color LaserJet CP2020 Series printer sup
Change the print driver settings for Windows Operating System To change the settings for all print jobs until the software program is closed To change the default settings To change the device for all print jobs configuration settings Windows 2000, XP, Server 2003, and Vista 1. On the File menu in the software program, click Print. 1. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common.
● Finishing ● Color ● Services Properties driver tabs The Properties driver tabs control the driver behavior and driver connections. Follow these instructions to access the Properties tabs. 1. In Windows Vista, click Computer, click Control Panel, and then click Hardware and Sound. In Windows XP Professional and Windows Server 2003, click Start, click Settings, and then click Printers and Faxes.
Help system The HP PCL 6 print driver and HP PS Universal Print Driver include a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available. ● “What's this?” Help ● Constraint messages “What's this?” Help "What's this?" Help is supported in Microsoft Windows 2000 and Windows XP. Access the "What's this?" Help messages in any of the following ways: ● Right-click a control button on a screen.
Advanced tab features Use the Advanced tab to change the layout of printed pages, to configure special controls that are not commonly used, and to change other settings such as the paper size and number of copies. Many software programs also enable control of some Advanced tab features when accessed through the print dialog box or page settings.
The Advanced tab contains the following controls: ● Paper/Output settings ● Graphic settings ● Document Options settings Paper/Output settings The Paper/Output setting contains the Copy Count settings. Copy Count setting Copy Count specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program.
Image Color Management settings Image Color Management (ICM) options are used for printing color graphics. The ICM options make it possible for programs to adjust colors before printing so that the color of images on the screen more closely matches the color of printed images. The following options are available: ● ● ICM Method. The ICM Method setting specifies how to print color graphics. The default setting for ICM Method is ICM Disabled.
depending on the product. For normal printing, leave the Advanced Printing Features setting at the default (Enabled). If compatibility problems occur, disable the feature. However, some advanced printing features might still be available in the print driver, even if they have been disabled. If you select an advanced printing feature in the print driver that has been disabled on the Advanced tab, the feature is automatically turned on again.
Printer Features The following Printer Features are available: ● Print All Text as Black ● Send TrueType as Bitmap (PCL 6 only) ● Raster Compression (PCL 6 only) ● Print Data Optimization (PCL 6 only) ● Alternative Letterhead Mode (PCL 6 only) Print All Text as Black The Print All Text as Black feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color.
the Optimize for Text and Vector path for all other applications. The feature is set in the Advanced tab of the Printing Preferences of the HP PCL 6 print driver. Applications that cause use of the Raster path ● AutoCad (ACAD.EXE) ● Adobe Acrobat (ACROBAT.EXE) ● Adobe Reader (ACRORD32.EXE) ● CorelDRAW® (CORELDRW.EXE) ● Adobe Illustrator (ILLUSTRATOR.EXE) ● Adobe PhotoShop® (PHOTOSHP.exe or PHOTOSHOP.EXE) ● Microsoft PowerPoint (POWERPOINT.EXE) ● Quark Express (QUARKXPRESS.
Layout Options The Layout Options setting offers different ways of setting up the Page Order. ● Front to Back. Prints the document so that page 1 prints first. ● Back to Front. Prints the document so that page 1 prints last; useful to achieve output in the correct order when printing to a face-up page output bin. HP PCL 6 print driver and HP PS Universal Print Driver for Windows NOTE: The page-ordering operation works on whole sheets of paper rather than on individual logical pages.
Printing Shortcuts tab Use the Printing Shortcuts tab in the Printing Properties window to store specific combinations of driver settings for easy use. The following figure shows the Printing Shortcuts tab.
The Printing Shortcuts tab is a new tab that appears on the HP PCL 6 print driver and the HP PS Universal Print Driver beginning with the HP Color LaserJet CM4730 MFP. In previous drivers, the Print Task Quick Sets appeared in most of the driver tabs, and was used to capture commonly used driver settings. Like Quick Sets, the Printing Shortcuts tab saves commonly used driver settings under a shortcut name.
Table 4-1 General Everyday printing options (continued) Category HP PCL 6 print driver and HP PS Universal Print Driver for Windows Paper size: Option ● HP Tri-fold Color Laser Brochure 160g ● HP Color Laser Brochure Glossy 160g ● HP Superior Laser Glossy 160g ● HP Color Laser Photo Glossy 220g ● Light 60-74g ● Mid-Weight 96-110g ● Heavy 111-130g ● Extra Heavy 131-175g ● Heavy Glossy 111-130g ● Extra Heavy Glossy 131-175g ● Card Glossy 176-220g ● Color Laser Transparency ● Labels
Table 4-1 General Everyday printing options (continued) Paper source: Print on both sides: Color Options Option ● A5 ● A6 ● B4 (JIS) ● B5 (JIS) ● 8K 270x390 mm ● 16K 195x270 mm ● 16K 184xx260 mm ● 8K 273x394 mm ● 16K 197x273 mm ● Postcard (JIS) ● Double Postcard (JIS) ● Envelope #10 ● Envelope Monarch ● Envelope B5 ● Envelope C5 ● Envelope DL The following options are available: ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1
Click Reset to restore the default settings. Table 4-2 Envelopes printing options Category Paper type: Paper sizes: Paper source: Options ● Envelope (default) ● Heavy Envelope ● Envelope #10 (default) ● Envelope Monarch ● Envelope B5 ● Envelope C5 ● Envelope DL ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 Cardstock/Heavy (PCL 6 only) When options other than the defaults are selected, the Save as...
Table 4-3 Cardstock/Heavy printing options (continued) Paper source: Print on both sides: Color options: ENWW Options ● Executive ● 8.
Glossy/Presentation (PCL 6 only) When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut. Click Reset to restore the default settings.
Table 4-4 Glossy/Presentation printing options (continued) Category Paper source: Print on both sides: Color theme: Options ● 8K 273x394 mm ● 16K 197x273 mm ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● No (default) ● Yes, flip over ● Yes, flip up ● Default (sRGB) (default) ● Vivid ● Photo ● Photo (Adobe RGB 1998) ● None Snapshot Photos (PCL 6 only) Click Save as... to create a custom printing shortcut.
Table 4-5 Snapshot printing options (continued) Category Color theme: Options ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● Default (sRGB) ● Vivid ● Photo (default) ● Photo (Adobe RGB 1998) ● None Labels (PCL 6 only) When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut. Click Reset to restore the default settings.
Table 4-6 Labels printing options (continued) Category Paper source: Color options: Options ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● Color (default) ● Black & White Transparencies (PCL 6 only) When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut. Click Reset to restore the default settings.
Table 4-7 Transparencies printing options (continued) Category Paper source: Color options: Options ● 16K 197x273 mm ● Postcard (JIS) ● Double Postcard (JIS) ● Envelope #10 ● Envelope Monarch ● Envelope B5 ● Envelope C5 ● Envelope DL ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● Color (default) ● Black & White Factory Defaults When Factory Defaults is selected, the customizable options are grayed out, locking in those defa
Category Option Paper size: The following options are available: Paper source: Pages per sheet ENWW ● Letter (default) ● Legal ● Executive ● Statement ● 8.
Table 4-8 User Guide Print Settings – HP PS Universal Print Driver only (continued) Category Option Print on both sides: The following options are available: Paper type: ● No (default) ● Yes, Flip Over ● Yes, Flip Up The following options are available: HP PCL 6 print driver and HP PS Universal Print Driver for Windows ● Unspecified (default) ● Plain ● HP LaserJet 90g ● HP Color Laser Matte 105g ● HP Premium Choice Matte 120g ● HP Color Laser Brochure Matte 160g ● HP Superior Laser
Table 4-8 User Guide Print Settings – HP PS Universal Print Driver only (continued) Category Orientation Option ● Prepunched ● Colored ● Bond ● Recycled ● Rough ● Heavy Rough ● HP Tough Paper The following options are available: ● Portrait ● Landscape Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. It is always oriented so that the contents of the page are right-side-up.
Paper/Quality tab features Use the Paper/Quality tab to specify the size, type, and source of the paper. Also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper/Quality tab.
The Paper/Quality tab contains the following options: ● Paper Options ● Document preview image ● Print Quality group box Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following figure shows the Paper Options group box and the default selections.
Custom Paper Size The Custom Paper Size dialog box appears when you click Custom… on the Paper/Quality tab. The following figure shows the initial appearance of the Custom Paper Size dialog box. Figure 4-10 Print/Quality tab – Custom Paper Size dialog box Name Use the Name text box to type a new name for a custom paper size.
The resolution of each edit box is 1 millimeter or 1/10 of an inch, depending on the current measurement units. Units To change measurement units, click one of the options in the Units group box (either Inches or Millimeters). Custom width and height control limits The minimum paper size for the HP Color LaserJet CP2020 Series printer is 76.2 x 127 mm (3 x 5 inches) and the maximum is 215.9 x 355.6 mm (8.5 x 14 inches). The following tables summarizes paper size limits.
Paper source: The Paper source: setting specifies the source tray to use for printing a document. The list of source trays depends on the product accessories that are installed. Any optional source trays that are installed through the Device Settings tab also appear here. The Paper source: drop-down menu can contain the following options: ● Automatically Select ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● Tray 3 The default setting is Automatically Select.
Paper category Paper type Engine speed ● Light 60-74g ● Full ● Bond ● 3/4 Speed (6 ppm) ● Recycled ● Full HP Color Laser Matte 105g ● 3/4 Speed (6 ppm) ● HP Premium Choice Matte 120g ● 3/4 Speed (6 ppm) ● HP Presentation Glossy 130g ● 3/4 Speed (6 ppm) ● HP Professional Laser Glossy 130g ● 3/4 Speed (6 ppm) ● HP Tri-fold Color Laser Brochure 160g ● 3/4 Speed (6 ppm) ● Mid-Weight 96-110g ● 3/4 Speed (6 ppm) ● Heavy 111-130g ● 3/4 Speed (6 ppm) ● Heavy Glossy 111-130
Table 4-10 Paper type: – Type is: supported paper types and associated engine speeds (continued) Paper category Paper type Engine speed ● Heavy Rough ● 3/4 Speed (6 ppm) ● HP Tough Paper ● 3/4 Speed (6 ppm) No mechanism exists for manually adding custom paper types through the driver. The default setting is Unspecified. Before selecting a different setting, make sure that the correct paper type is loaded in the tray that is specified in the Paper source: setting.
The following are the Covers options: ● Cover type. Select which cover is customized: Front, Back, or Both ● Paper source. The Paper Source setting specifies the source tray to use for adding a front and/ or back cover to the document. ● Paper type. The Paper Type setting specifies the paper size to use for front and/or back covers. Changes made to the Paper Type setting here override any previous Paper Type settings using the same paper source.
NOTE: The same type of paper is used for the entire print job. When you change the type and source of the paper and covers, the settings remain configured until you close the software program. Document preview image See Document preview image on page 187 for information about this feature. Print Quality group box The Print Quality group box provides options that control resolution and digital imaging settings.
Table 4-11 HP real life technologies (continued) RLT photo fix 'off' 'Basic' RLT photo fix 'Full' RLT photo fix SmartFocus Off On On Sharpness Off Low Auto Smoothing Off Off Off Remove red eye checkbox (PCL 6 only) The Remove red eye checkbox is deselected by default. Check this option to reduce or remove red eye from photographs.
Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks.
● Scale to Fit option ● % of actual size setting Figure 4-16 Effects tab – Resizing Options group box Actual Size setting Actual Size is the default setting. It prints the document without changing the document size. Print Document On setting Select the Print Document On option button to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size. ● The % of actual size value is not 100.
preview images for a document that is formatted for legal-size paper and where the Print Document On check box is selected and the target size is specified as Letter. Figure 4-17 Preview images – Legal on Letter; Scale to Fit off (left) and on (right) When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size.
Watermarks group box Use the Watermarks feature to select a watermark, create a custom watermark (text only), or edit an existing watermark. The following watermarks are preset in the driver: ● (none) ● Confidential ● Draft ● SAMPLE Figure 4-18 Effects tab – Watermarks group box The drop-down menu shows alphabetically sorted watermarks that are currently available on the system plus the string "(none)", which indicates that no watermark is selected. This is the default setting.
a different watermark or click New, all of the changes made to the previous watermark are saved, and only the current, unsaved changes can be canceled. Current watermarks The Current Watermarks group box contains a list of available watermarks, both the predefined watermarks that are available in the driver and any new watermarks that have been created. Creating a new watermark 1. Click New.
Message angle Use the controls in the Message Angle group box to print the watermark in different orientations on the page; the selection of a particular setting affects only the angle of the string placement. The following settings are available: ● Diagonal. This is the default setting. Select this setting to place the text along a line that spans the lower-left to upper-right corners of the page. ● Horizontal.
Table 4-12 Watermark color values (continued) Setting Med Light Medium Med Dark Dark Very Dark Darkest Gray Red Yellow Green Cyan Blue Magenta 192 192 192 192 255 255 255 160 255 255 160 160 160 255 160 160 255 255 255 160 160 160 160 160 160 255 255 255 128 255 255 128 128 128 255 128 128 255 255 255 128 128 128 128 128 128 255 255 255 96 255 255 96 96 96 255 96 96 255 255 255 96 96 96 96 96 96 255 255 255 64 255 255 64
These values represent the intensity of the gray that is used. A choice of Light produces a lightly saturated gray watermark. A choice of Lightest produces the lightest shade of watermark; Darkest produces a black watermark. Size spin box Font sizes from 1 to 999 points are available from the Size menu. The default point size is languagedependent. The choice of Regular, Bold, Italic, and Bold Italic is available from the Style drop-down menu.
Finishing tab features Use the Finishing tab to print booklets and control the paper output. Figure 4-20 Finishing tab The Finishing tab contains the following controls: ● Document Options ● Document preview image ● Orientation group box HP PCL 6 print driver and HP PS Universal Print Driver for Windows Document Options The Document Options group box contains the following controls.
● Print Page Borders check box ● Page Order drop-down menu Figure 4-21 Finishing tab – Document Options group box Print on Both Sides check box NOTE: This feature is called Print on Both Sides (manually) for the HP Color LaserJet CP2025n because this model does not include an automatic duplex unit. For all other product models, this feature is called Print on Both Sides. The Print on Both Sides option controls the manual duplexing function of the HP Color LaserJet CP2020 Series printer.
the best possible quality. This group of settings is known as print mode. A different print mode is used with each paper type. Print-mode adjustments for the second side of a duplexed page are automatic. Manually printing on both sides Select the Print on Both Sides (Manually) check box to print on the second side of the paper for the HP Color LaserJet CP2025n printer. The HP Color LaserJet CP2025n printer does not have automatic duplexing capability.
When the Print on Both Sides (Manually) check box is available on the Document Options section of the Finishing tab screen, follow these steps to make the HP Color LaserJet CP2020 Series printer manually print on both sides. 1. Select the Print on Both Sides (Manually) check box. 2. Click OK. 3. Click Print. The even-number pages of the document print. 4.
Table 4-13 Page orientation Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either the left edge or the top edge of the page. In addition, a folded-over corner appears in the lower-right portion of the preview image, indicating that printing occurs on the back side.
Printing a book To print a book in which the front cover, first page, other pages, last page, and back cover are printed on different paper types, see the Paper/Quality tab features on page 188 section of this chapter. Pages per Sheet drop-down menu On the Finishing tab, use the Pages per Sheet option to select the number of pages to print on a single sheet of paper.
Figure 4-23 Page-order preview image ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image See Document preview image on page 187 for information about this feature. Orientation group box Use the Orientation setting to establish different layouts of the image on the page. This setting does not affect the way that paper feeds into the product.
Landscape option button Select this feature to print the document in Landscape orientation, which is when the top edge of the document is the longer edge of the paper. Rotate by 180 degrees check box Select this feature to rotate the document image on the paper 180°. For example: If the return address on an envelope is smudged, select this setting and then feed the envelope into the product so the return address area goes in first.
Color tab features Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following figure.
● Settings button (that opens the Color Settings dialog box) ● Print in Grayscale check box Figure 4-26 Color tab – Color Options group box Automatic The Automatic color adjustment option optimizes the neutral-gray color treatment, halftones, and edge enhancements for each element in a document. For more information, see your print driver online Help. NOTE: Automatic is the default setting and is recommended for printing all color documents.
Table 4-14 Manual color options Setting description Setting options Halftone ● Halftone options affect the color output resolution and clarity. ● Smooth (2-bits/pixel) provides better results for large, solid-filled print areas and enhances photographs by smoothing color gradations. Select this option when uniform and smooth area fills are the top priority.
Color Themes The Color Themes group box contains the RGB color: drop-down menu. Figure 4-28 Color tab – Color Themes group box Use color themes to adjust the RGB Color options for the entire page. Setting description Setting options RGB Color ● Default (sRGB) instructs the product to interpret RGB color as sRGB. The sRGB standard is the accepted standard of Microsoft and the World Wide Web Consortium (http://www.w3.org). ● Vivid instructs the product to increase the color saturation in the midtones.
Services tab features Use the Services tab to access basic service information for the HP Color LaserJet CP2020 Series printer. Connect to the Internet before selecting an option and clicking Go. The Services tab is shown in the following figure. Figure 4-29 Services tab The Services tab contains the following Internet Services feature.
Device Settings tab features On the Printer Properties tab set, only the Device Settings tab and About tab are unique to the product; all other tabs are part of the operating system. The Device Settings tab is in the Properties window for the print driver. To gain access to the Device Settings tab, follow these steps: 1. In Windows Vista, click Computer, click Control Panel, and then click Hardware and Sound.
Figure 4-31 Device Settings tab – HP PS Universal Print Driver(1 of 2) Figure 4-32 Device Settings tab – HP PS Universal Print Driver(2 of 2) HP PCL 6 print driver and HP PS Universal Print Driver for Windows The Device Settings tab contains the following controls: ● Form to Tray Assignment ● Font Substitution Table ● External Fonts ● Installable Options ● HP PS Universal Print Driver Device Settings Form to Tray Assignment Network administrators can use the Form to Tray Assignment setting to s
available in the paper-size list on the Paper/Quality tab in the Printing Preferences driver tabs. This constraint prevents (or reduces the likelihood of) tying up the product with paper-mount messages that occur when users request sizes or types that are not available. The trays listed in the Form to Tray Assignment setting include standard trays and optional accessory trays. Generally, items that are installed separately have a separate Installable Options setting.
Click the External Fonts option to make the Properties button available. Click Properties to open the HP Font Installer dialog box, which is shown in the following figure. Figure 4-34 HP Font Installer dialog box Topics: ● Installing external fonts ● Removing external fonts Installing external fonts Follow these steps to install external fonts. HP PCL 6 print driver and HP PS Universal Print Driver for Windows 1. Click Start. 2. Select Settings. 3.
3. Click Printers (Microsoft Windows 2000) or Printers and Faxes (Microsoft Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Microsoft Windows XP Home) or Hardware and Sound (Windows Vista). 4. Right-click the name of the product. 5. Click Properties. 6. Click the Device Settings tab. 7. Click the External Fonts option. The Properties button appears. 8. Click Properties. The HP Font Installer dialog box appears.
● Wait Timeout ● Minimum Font Size to Download as Outline ● Maximum Font Size to Download as Bitmap ● Postscript Passthrough ● JPEG Passthrough Available PostScript Memory This control specifies the amount of available postscript memory and provides a spin box for changing this value. The available postscript memory is a subset of the product's total physical memory. It is usually best to set the postscript memory to match the total RAM that appears on the configuration page.
not affected by the current print job. Using Ctrl-D might cause a print job to fail if the product is connected through a network. If the document fails to print when sent to a network product, change Yes to No. Convert Gray Text to PostScript Gray This control specifies whether to convert the true gray value (RGB) in text to the gray that the driver provides.
(Type 1) font. Use this option to fine-tune the Automatic setting or override the Send TrueType as Bitmap setting for the TrueType Font Download option on the Advanced tab in Document Defaults. The default setting is 600 pixel(s). Use the spin box to change this value, up to a maximum of 32,767 pixels. Postscript Passthrough Postscript Passthrough is enabled by default, and must be enabled for most print jobs.
About tab features On the Print Properties tab set, only the Device Settings tab and About tab are unique to the product; all other tabs are part of the operating system. The About tab is in the Properties for the print driver. To gain access to the About tab, follow these steps: 1. In Windows Vista, click Computer, click Control Panel, and then click Hardware and Sound. In Windows XP Professional and Windows Server 2003, click Start, click Settings, and then click Printers and Faxes.
To determine the latest version, compare the overall build number (in parenthesis after the model name) and the GPD number (in the Driver Files: field). If the overall build number has increased, this is the latest version of the driver. If the overall build number is the same, check the version number of the GPD file. The driver that has the highest GPD version number is the latest driver.
5 Macintosh Software and Utilities Introduction The HP Color LaserJet CP2020 Series printer comes with printing software and installers for Apple Computer, Inc., Macintosh operating systems.
Supported operating systems for Macintosh ● Mac OS X v10.4 and v10.5 are supported. ● Mac OS 9 and Mac OS X classic are not supported.
Supported software components for Macintosh ● Software components for Macintosh Software components for Macintosh Table 5-2 Software components for Macintosh Component Description Installer software Installs all of the printing-system software. Driver software Allows printing with the computer and the product.
Software component availability for Macintosh Table 5-3 Software component availability for Macintosh Component Macintosh Drivers Mac PostScript Printer Description PPD X Installers Macintosh Installer for OS X X Documentation HP Color LaserJet CP2020 Series Printer User Guide X Other HP EWS Gateway X Macintosh 232 Chapter 5 Macintosh Software and Utilities ENWW
Printing-system software The HP Color LaserJet CP2020 Series printing-system software for Macintosh is composed of an HPcreated postscript printer definition file (PPD) and a printer dialog extension (PDE) file that work together with the Macintosh OS print system. These files are used by the Macintosh OS print system to determine default print settings and also allows the user to select between the various print options and settings and are installed by the provided HP LaserJet Installer.
www.hp.com/go/ljcp2020series_software In-box printing-system software CDs The software CD for the HP Color LaserJet CP2020 Series printer contains the files for installing the printing-system software on the computer.
Simplified Chinese ● Traditional Chinese ● Korean Macintosh ● ENWW Printing-system software 235
Macintosh installation instructions The HP Color LaserJet CP2020 Series printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. This document provides procedures for installing and removing the HP Color LaserJet CP2020 Series printing-system software for Macintosh operating systems.
Install notes (Readme file) This .HTML file contains information about basic product installation and OS support. Install the Macintosh printing system On a Macintosh computer, the installation procedures are basically the same for a network administrator, a network client, and a single user. Install the software on any computer that has access rights to the product. The computer user must also have administrative rights on the computer in order to install the software.
Detailed Mac OS X installation Topics: ● Main Install dialog sequence Main Install dialog sequence This section provides information about the Macintosh installation dialog-box sequence. NOTE: If you are installing the product using a network connection, you can connect the product to the network before installing the software, but if you are installing the product using a USB connection, install the software before connecting the USB cable. 1.
4. Type the correct “admin” name and password and click OK to continue. NOTE: Click Cancel to exit the installation. 5. The License Agreement dialog opens. Click Continue. Figure 5-4 License Agreement 6. The Agree or Disagree dialog opens. Click Agree to continue. Figure 5-5 Agree or Disagree dialog 7. The Installing dialog opens indicating the progress of the install. Wait for the install to complete.
8. The Connect USB now dialog opens. If you are installing the product via the network, click OK to continue. If you are installing the product via direct connect, connect the USB cable, then click OK. Figure 5-7 Connect USB Now dialog 9. The Hewlett-Packard Color LaserJet CP2020 Install Notes dialog opens. Figure 5-8 Hewlett-Packard Color LaserJet CP2020 Install Notes The installation is complete. Continue to printer setup.
Set up a printer with Mac OS X V10.4 After the software installation, perform the following steps to complete your printer setup: 1. Connect your USB or Ethernet LAN cable to your product. Turn on the product. 2. Open a document to print, click File, and then click Print. 3. Choose Add Printer from the bottom of the Printer pop-up menu list. 4.
4. Re-install the printer software. 5. Open Disk Utility, select your Mac OS X startup volume, click First Aid, and then click Repair Disk Permissions.
Supported utilities for Macintosh HP EWS Gateway The HP Embedded Web Server (HP EWS) Gateway is a utility that gives users access to the HP EWS for the product. The HP EWS is a Web server utility that allows users to control settings on the HP Color LaserJet CP2020 Series printer through the Web browser. Macintosh For more information about the HP EWS, see HP Embedded Web Server on page 86.
Use features in the Macintosh printer driver Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print. 2. Select the driver. 3. Select the print settings. 4. In the Presets box, click Save As..., and type a name for the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3.
5. Next to Text, select one of the standard messages, or select Custom and type a new message in the box. 6. Select options for the remaining settings. Print multiple pages on one sheet of paper in Macintosh You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout menu. 4.
4. Click the check box next to Manual Duplex. 5. Click Print. Follow the instructions in the pop-up window that appears on the computer screen before replacing the output stack in tray 1 for printing the second half. 6. Go to the printer, and remove any blank paper that is in tray 1. 7. Insert the printed stack face-up with the bottom edge feeding into the printer first in tray 1. You must print the second side from tray 1. 8. If prompted, press the appropriate control panel button to continue.
Macintosh readme The Macintosh readme contains the following topics: ● Mac OS X printer queue setup for your HP LaserJet printer ● Troubleshooting Notes Mac OS X printer queue setup for your HP LaserJet printer After completing the software installation, perform the following steps to complete your printer setup: 1. Connect your USB or Ethernet LAN cable to your product. Turn on the product. 2. Open the document to print, and then choose File > Print. 3.
Solution: If the Generic Postscript Printer driver was automatically selected, try one or more of the following: 1. If using USB, manually delete the product from the Printer list then power cycle the product. The product should be added automatically with the correct printer driver. 2. Manually search for the correct printer driver for your product in the Print Using pull down menu in the Print Browser dialog. 3.
Engineering details 6 Engineering details Introduction ENWW ● Steps to Install HP Web Jetadmin 10.
Engineering details Steps to Install HP Web Jetadmin 10.0 To begin the installation, follow these steps: 1. Download the HP Web Jetadmin 10.0 software from the following Web site: www.hp.com/go/webjetadmin 2. Run WJASETUP.EXE. 3. Follow the instructions as each page is displayed. 4. When the installation is complete, click Close.
This product supports a number of paper sizes, and it adapts to various paper. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper sizes Size Dimensions Tray 1 Tray 2 or optional tray 3 Letter 216 x 279 mm (8.5 x 11 inches) X X Legal 216 x 356 mm (8.5 x 14 inches) X X A4 210 x 297 mm (8.27 x 11.69 inches) X X Executive 184 x 267 mm (7.24 x 10.51 inches) X X A3 297 x 420 mm (11.69 x 16.
Engineering details Table 6-2 Supported envelopes and postcards (continued) Size Dimensions Tray 1 Tray 2 Postcard 100 x 148 mm (3.94 x 5.83 inches) X X Double postcard 148 x 200 mm (5.83 x 7.
This product supports printing on special paper. Use the following guidelines to obtain satisfactory results. When using special paper or paper, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not designed for this technology could damage your product.
Engineering details Sizes (min & max) and supported paper by tray Media type Dimensions1 Weight Capacity2 Paper orientation Paper, including the following types: Minimum: 76 x 127 mm (3 x 5 inches) 60 to 90 g/m2 (16 to 24 lb) Tray 1: up to 50 sheets ● Side to be printed on faceup, with the top edge at the back of the tray Plain ● Maximum: 216 x 356 mm (8.
Dimensions1 Weight Capacity2 Paper orientation Trays 2 and 3: up to 25 mm (.98 inch) stack height ENWW 1 The product supports a wide range of standard and custom sizes of paper. Check the print driver for supported sizes. 2 Capacity can vary depending on paper weight and thickness, and environmental conditions.
Engineering details Media attributes and commands This section includes the following information about paper attributes: ● Media types and sizes ● Custom paper sizes Media types and sizes The tables in this section provide information about paper features, paper attributes, and paper-handling constraints for the HP Color LaserJet CP2020 Series printer. NOTE: The following table lists the features and attributes of various paper listed under the Size Is drop-down menu on the Paper/Quality tab.
Paper sizes B5 (JIS) Postcard (JIS) Double Postcard (JIS) A5 8.5 x 13 (Foolscap) 16K 7.75 x 10.75 16K 184x260mm 16K 195x270mm ENWW Width Height (3.0 inches) (5.00 inches) Maximum: Maximum: 216 mm 356 mm (8.5 inches) (14.0 inches) 182 mm 257 mm (7.16 inches) (10.12 inches) 100 mm 148 mm (3.94 inches) (5.83 inches) 148 mm 200 mm (5.83 inches) (7.87 inches) 148 mm 210 mm (5.83 inches) (8.27 inches) 216 mm 330 mm (8.5 inches) (13 inches) 197 mm 273 mm (7.
Engineering details Custom paper sizes The following table identifies the paper types the HP Color LaserJet CP2020 Series printer supports in trays 1 and 2. Table 6-4 Tray 1 and Tray 2 specifications Tray 1 and Tray 2 Dimensions1 Weight Capacity2 Paper Minimum: 76 x 127 mm 60 to 163 g/m2 (16 to 43 lb) (3 x 5 inches) Single sheet of 75 g/m2 (20 lb) paper for Tray 1 Up to 176 g/m2 (47 lb) for postcards Maximum: 216 x 356 mm Up to 250 sheets for Tray 2 (8.
Edition 1, 5/2008 Contents ● I. INTRODUCTION ● II. LATE-BREAKING INFORMATION ● III. INSTALLATION INSTRUCTIONS ● IV. UNINSTALLATION INSTRUCTIONS ● V. TECHNICAL ASSISTANCE ● VI. LEGAL STATEMENTS I. INTRODUCTION PURPOSE OF THIS DOCUMENT This document provides specific installation instructions and other information you should know before you install and use the printing system.
Engineering details ● 600 x 600 x 8 bit dots-per-inch (dpi) text and graphics (ImageREt 3600) ● 50-sheet capacity (tray 1) ● 250-sheet capacity universal tray (tray 2) ● Prints 20 pages per minute (ppm) in color and 20 ppm in black & white (letter- and A4-size pages) ● Hi-Speed USB 2.0 port ● Built-in networking to connect to 10Base-T/100Base-TX networks (IPV4 and IPV6) This file provides specific installation, compatibility, and troubleshooting information.
● Check the product status. ● Configure the product settings. ● Configure pop-up alert messages. ● View troubleshooting information. ● View online documentation You can view HP ToolboxFX when the product is directly connected to your computer or is connected to the network. You must perform a Recommended Install to use HP ToolboxFX. NOTE: HP ToolboxFX is not supported for Windows 2000, Server 2003, and XP 64 operating systems. You do not have to have Internet access to open and use HP ToolboxFX.
Engineering details II. LATE-BREAKING INFORMATION KNOWN ISSUES AND WORKAROUNDS For an updated listing of known issues for the HP Color LaserJet CP2020 Series printing-system software, see the following URL (a connection to the public Internet is required): http:// h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00849739 General ● Some high-speed USB 2.0 cards might have unsigned host-controller drivers. If you have purchased a USB 2.
III. INSTALLATION INSTRUCTIONS For Windows operating systems, the CD-ROM setup or installation software detects the version and language of the operating system that you are using. INSTALL SOFTWARE ON XP AND WINDOWS VISTA NOTE: Administrator privileges are required to install the printing system. Recommended installation from a CD-ROM (network and USB) NOTE: For USB installations, do not connect the USB cable to the product or the computer until instructed. 1. Close all programs. 2. Insert the CD-ROM.
Engineering details c. Select the SETUP.EXE file, click Open, and then click OK. When the animated installation guide appears, click Begin Setup for help setting up the product. d. `Watch the animated installation guide, and then click Install Software to start the software installation. 4. Select Express USB or Express Network when prompted. 5. Follow the on-screen instructions. CONFIGURE TRAY 3 To configure your print driver to use Tray 3 1. Open the "Printers and Faxes" folder.
Add/Remove Programs uninstall is available for Recommended or Express Installations. 1. Open the Microsoft Windows Control Panel. 2. Double-click Add/Remove Programs. The following items are installed by the HP Color LaserJet CP2020 Series Recommended install. ● HP Color LaserJet CP2020 Series 1.0 ● HP Customer Participation Program 10.0.
Engineering details The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Engineering details Troubleshooting ● Port communication ● File to E-mail utility ● Manual scrubber ● E-mail Port communication ● Overview ● USB port connections ● Device conflicts in Windows Overview The HP Color LaserJet CP2025 Series printer has a USB port. The HP Color LaserJet CP2025n, dn, and x models include both a 10/100Base-T TCP/IP network port and a USB port. The product can be connected with either the 10/100Base-T TCP/IP network port or the USB port.
Engineering details -orIn Windows Vista, click Hardware and Sound. 4. In Windows 2000, Windows Server 2003, and Windows XP, click Device Manager on the Hardware tab. -orIn Windows Vista, click Device Manager. Check for product conflicts Follow these steps to check for product conflicts: 1. Look for products that appear on the list with a yellow exclamation mark (!) or a red X . 2. Identify port conflicts by double-clicking Port or by clicking the plus sign (+).
The File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an e-mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with the product. The tool is included on the installer CD, but is not copied to the computer during the software installation. HP Customer Support can also send the utility by e-mail or by posting it to an HP Web site.
Engineering details 270 Chapter 6 Engineering details ENWW
Index Symbols/Numerics % of Normal Size setting print drivers 200 A About tab HP ToolboxFX 84 print driver 227 accessibility features 4 Adobe Acrobat Reader installing 19, 52 Advanced Printing Features setting, print drivers 170 Advanced settings for networks, HP ToolboxFX 82 HP EWS (Windows) 110 Advanced tab, print drivers 167 alerts e-mail 34, 48 pop-up 34 Set up Status Alerts, HP ToolboxFX 44 system-tray icons 34 Alerts folder, HP ToolboxFX 43 Alternative Letterhead Mode 172 Animated Demonstrations, HP
Ctrl-D settings 224 custom paper sizes driver settings 190 trays that support 258 custom-size paper settings Macintosh 244 customer support 85 Customization Wizard languages, Windows 11 D density HP EWS 101 HP ToolboxFX 66 Device Configuration HP EWS (Windows) 89 HP ToolboxFX 38 device conflicts 267 Device Information HP EWS (Windows) 95 HP ToolboxFX 58 Device Settings HP ToolboxFX folder 57 tab, print driver Properties 219 Device Status HP EWS (Windows) 87 HP ToolboxFX 36 device status Macintosh Services t
Help folder, HP ToolboxFX 51 print drivers 166 HP Basic Color Match tool 30, 114, 157 HP ColorSphere toner 27 HP Customer Participation Program HP EWS 113 HP Driver Diagnostic Printer Check Tool 26 HP Easy Printer Care 31, 114, 157 HP Embedded Web Server (Macintosh). See HP EWS (Macintosh) HP Embedded Web Server (Windows).
Resizing Options 198 Services tab 218 timeout settings 225 TrueType font settings 169 version number 24 Watermarks settings 201 HP PS Emulation Universal Printer Driver Document Options 169 HP real life technologies, HP PCL 6 print driver 196 HP Smart Web Printing 114, 157 HP ToolboxFX About 84 Advanced network settings 82 Alerts folder 43 Animated Demonstrations 56 Auto continue settings 73 browsers supported 33 Color Usage Job Log 42 Device Configuration 38 Device Information 58 Device Settings folder 57
driver settings 244 drivers supported 23 hardware requirements 230 HP Embedded Web Server (HP EWS) 243 install notes 237 installers 232 installing printing-system software 237 localized software CDs 234 PDEs 236 PPDs 236 resize documents 244 setting up with Mac OS X V10.
HP ToolboxFX 67 specify in a printing shortcut 174 Paper/Output settings, print drivers 168 Paper/Quality tab print drivers 188 parallel port, not supported 267 part numbers documentation 5 Password settings HP EWS (Windows) 106 HP ToolboxFX 75 PCL5 HP ToolboxFX 63 PCL5c HP EWS (Windows) 99 PDEs (Printer Dialog Extensions) 236 PDF files installing Adobe Acrobat Reader 19, 52 Percent of Normal Size setting print drivers 200 pop-up alerts 34 portrait orientation Flip Pages Up, HP PCL 6 print driver 209 print
Q quality HP ImageREt 3600 27 print settings, HP ToolboxFX 65 Quick Sets.
TrueType fonts print driver settings 169 Send as Bitmaps, HP PCL 6 print driver 171 Send as Bitmaps, HP PS Emulation Universal Print Driver 170 two-sided printing print driver settings 207 Type is settings 192 types, paper driver settings 192 HP ToolboxFX settings 59 print modes 67 supported 256 U uninstallation express 159 print-driver only installation 160 recommended 159 Windows product software 159 UNIX software downloads 126 usage log, color HP EWS 93 HP ToolboxFX 42 USB port connecting 267 device conf
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