HP Embedded Web Server Help Help Topics
Table of contents ............................................................................................................................................. 1 Access Control ......................................................................................................................... 2 Windows sign-in setup ............................................................................................... 2 LDAP sign-in setup .......................................................................
LAN fax setup ......................................................................................................... 32 Internet fax setup ..................................................................................................... 33 Fax speed dials ..................................................................................................................... 34 Solution Installer .............................................................................................................
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Access Control To gain access to the Access Control page, follow these steps: 1. Click the Security tab. 2. Click the Access Control link. Use the Access Control page to set up and configure the sign-in methods that the product uses when users sign in to the product at the control panel. The following sign-in methods are available: ● Local Device ● LDAP ● Windows If you have installed any third-party sign-in solutions, they also appear in this list.
5. By default, the product uses the Windows Active Directory account name to verify the user names. If you want to change this setting, type the name of a different attribute in the box next to Match the name entered with this attribute. 6. By default, the product uses the Windows mail attribute to retrieve the users' e-mail address so that it can be used to pre-populate address fields as appropriate. Changing this setting is not recommended. 7.
Protect Stored Data To gain access to the Protect Stored Data page, follow these steps: 1. Click the Security tab. 2. Click the Protect Stored Data link. There are several methods to protect data stored on the product hard drive(s). One of the best solutions is to purchase a product with an encrypted drive or upgrade to an encrypted drive if the option is available. The data on an encrypted drive is not accessible if removed from the product.
Hard Disk Status The Hard Disk Status area of the Protect Stored Data page contains the following information about each hard disk installed on the product: ● Type of drive ● Content on the drive ● Serial number ● Encryption status If multiple hard disks are installed on the product, use this area to specify which drive the product uses and also to perform data erase operations on a specified drive.
The following settings are available for configuration: ● Allow stored jobs on this device - select this check box to enable job storage on the product. ● Quick Copy Job Held Timeout - specify how long Quick Copy jobs are held on the product. The following settings are available: ◦ Off (default) ◦ 1 hour ◦ 4 hours ◦ 1 day ◦ 1 week ● Quick Copy Job Storage Limit - specify how many Quick Copy jobs can be stored on the product.
Certificate Management To gain access to the Certificate Management page, follow these steps: 1. Click the Security tab. 2. Click the Certificate Management link. Install Certificates NOTE: The product supports the following import formats for certificates: ● .DER (binary) ● .CER (binary or Base64) ● PEM (Base64) ● PFX (identity certificate) To install a certificate, use the following steps: 1. Click the Browse button next to the Choose File field. 2.
To export a certificate, use the following steps: 1. Select a certificate. 2. Click the Export... button. NOTE: When exporting an identity certificate, only the public key is exported. To use a certificate for e-mail signing, follow these steps: ▲ Select the certificate and then click the Use for E-mail Signing button. Certificate Validation Use the Certificate Validation tab to validate OCSP Kerberos server certificates. Follow these steps to configure certificate validation: 1.
Address Book To gain access to the Address Book page, follow these steps: 1. Click the Scan/Digital Send tab. 2. Click the Address Book link. An address book is a list of contacts that you can quickly choose from when sending a document from the control panel of the product. The address book can store frequently-used contacts so that you can quickly choose the right contact when sending a document from the front panel of the product.
Table 1 Address-book view options (continued) View option Addresses included Personal Contacts ● Personal addresses for the user who is currently signed in. These addresses can come from the Microsoft Exchange server, from address book entries at the product, or from a .CSV file if the username field matches the name of the user who is signed in. ● Personal Contacts are visible only when a user is signed in. ● Lists all the contacts that are stored in the product memory.
Editing a Contact or Group To edit an existing entry, follow these steps: 1. Select the contact or group to edit. Type a name into the search field to find a specific contact. 2. Click the Edit button. 3. Make the necessary changes to the contact or group. 4. Click the OK button to save your edits. Deleting a Contact or Group To delete an existing entry, follow these steps: 1. Select the contact or group to delete. Type a name into the search field to find a specific contact or group. 2.
Importing an address book To import address book or user data, follow these steps: 1. Create a data file containing a header row with the columns that are required for your data.
4. To import your source file into the product, click the Import button under Contacts Stored on the Device, then click the Browse... button next to the Select a .csv file to import: field on the Contacts Stored on the Device page to browse to the source file on your computer. 5. Click Import to import the data file into the product. The import process will take approximately 1 minute for each 1,000 records, depending on the network speed.
Creating an import file using Microsoft Outlook If you have contacts saved in Microsoft Outlook, you can export them into a .CSV file and then use that file to import them into the product. Follow these instructions to create a .CSV file using Microsoft Outlook. 1. From the Outlook File menu, choose Import and Export.... 2. In the Import and Export Wizard, choose Export to a file and click Next. 3. Select Comma Separated Values (DOS) and click Next. 4. Select the Contacts folder and click Next. 5.
Obtain contacts from an LDAP server You can obtain addresses from an LDAP server so they are available to users at the control panel. These addresses are available when the user selects the All Contacts address book view. 1. Select the Scan/Digital Send tab. 2. Select Address Book from the menu on the left side of the screen. 3. Select the Enable Network Contacts Setup (use LDAP server) check box. 4. Click Add . 5.
8. In the area for LDAP Database Search Settings, click Auto Find to browse for the point to begin searching the database. NOTE: By default, Active Directory attributes are used. If these do not work, try Use Custom Attributes and use Auto Find to find the correct attributes. 9. Select the appropriate source for attribute names. These fields should be populated automatically. 10.
Access contacts from a user's Microsoft Exchange personal contacts You can access individual users' personal contacts from their Microsoft Exchange Server personal contacts lists. These addresses are available when the user signs in using Windows and then selects the Personal Contacts address book view. 1. Select the Digital Send tab. 2. Select Address Book from the menu on the left side of the screen. 3. Select the Enable Personal Contacts (when users sign in to Windows at the device) check box. 4.
E-mail Setup To gain access to the E-mail Setup page, follow these steps: 1. Click the Scan/Digital Send tab. 2. Click the E-mail Setup link. To configure the e-mail feature, follow these steps: 1. To enable the e-mail feature on the product control panel, select Enable Send to E-mail. If this check box is not selected, the feature is unavailable at the control panel. 2. In Outgoing E-mail Servers (SMTP) add an SMTP server to use for sending e-mail. a.
Table 2 Default Message Settings Feature Description Address Field Restrictions Specify whether users must select an e-mail address from an address book or whether users are allowed to type in an e-mail address manually. CAUTION: If Users must select from address book is selected, and any of the address fields are also set as User editable, changes to those editable fields also change the corresponding values in the address book.
Select the User editable check box to make either the signing or encryption settings editable at the control panel by a user. The Attribute for Recipient Public Key field must contain the LDAP attribute for retrieving the recipient's public key certificate. To send encrypted e-mails from the product, the Enable Network Contacts (use LDAP server) check box must be selected on the Address Book page.
Table 4 File settings for e-mail (continued) Option name Description Default Output Quality Use this feature to select the quality for the file. Higher-quality images require a larger file size than lower-quality images, and they take more time to send. Default File Type Use this feature to select the file format for the saved file. Default Resolution Use this feature to set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they show more detail.
Problems with e-mail Problems with sending to e-mail 1. Make sure the Enable Send to E-mail check box is checked. Use the Digital Send tab in the embedded Web server to enable the feature. 2. If the feature is enabled, and you are unable to send e-mails, the SMTP server might not be set up correctly. The cause could be any of the following problems: 3. ● Authentication is required for the server, but no authentication information is sent.
8. Verify that the server recognizes the e-mail account that is sending the message. At the prompt, type MAIL FROM: where “” is the e-mail address you are testing. If the response is 550 Requested action not taken: mailbox unavailable, then the server cannot find the mailbox for that address. If the response is 550 Requested action not taken: mailbox name not allowed, then the e-mail address is not valid. 9.
Save to Network Folder Setup To gain access to the Save to Network Folder Setup page, follow these steps: 1. Click the Scan/Digital Send tab. 2. Click the Save to Network Folder Setup link. NOTE: DNS and WINS server settings must be set correctly for the Save to Network Folder feature to work reliably. Verify or configure these settings on the Networking tab. If the DNS and WINS server settings are incorrect, you can also use the IP address of the computer or server in the folder path.
Quick Sets Follow these steps to create Quick Sets: 1. Click the Add button to start the Quick Set Wizard. 2. Name the Quick Set something that users can understand quickly. Select the location for the Quick Set button and add a description explaining what the Quick Set will save. 3. Specify how the Quick Set will start, either after the user enters the application and presses the Start button, or instantly when the Quick Set is selected. 4.
This setting determines if access to the folder is verified before scanning and sending the job. If this is disabled, then scanning starts immediately after the Start button is pressed without checking to see if the folder can be accessed. If the folder can’t be accessed, then the job will fail. With this feature enabled, the folder is checked prior to sending. If it can’t be accessed then the user is asked to enter new credentials and the job isn’t started until the folder can be accessed.
Table 6 File settings for network folder jobs (continued) Option name Description Default File Type Use this feature to select the file format for the saved file. Default Resolution Use this feature to set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.
Table 7 Network folder problems (continued) Issue Cause Solution A particular user is unable to store jobs in the network folder. The folder might have restrictions on who can write to it. If write-access is controlled for the folder, you must sign in again to save a file to that folder. If you are trying to send the job to a folder that is not one of the Quick Set folders, the path to the folder might not be correct. Verify that you have typed the correct network path.
Save to USB Setup To gain access to the Save to USB Setup page, follow these steps: 1. Click the Scan/Digital Send tab. 2. Click the Save to USB Setup link. To enable Save to USB Setup, enable Host USB plug and play must be enabled on the Security tab. 1. Select the Digital Send tab. 2. Select Save to USB Setup from the menu on the left side of the screen. 3. Select the Enable Save to USB check box.
Table 8 Scan settings for Save to USB Setup (continued) Option name Description Image Preview Use this feature to scan a document and display a preview before completing the job. Output Quality Use this feature to select the quality for the e-mail attachment. Higher-quality images require a larger file size than lower-quality images. Larger files take more time to send, and some recipients might have trouble receiving larger files.
Fax Send Setup To gain access to the Fax Send Setup page, follow these steps: 1. Click the Fax tab. 2. Click the Fax Send Setup link. Use the embedded Web server to set up a faxing from the internal modem, or set up the LAN fax service or an Internet fax service. You can also configure fax-send settings that are common for all fax jobs that are sent from the product. 1. Click Enable Fax Send. 2. From the drop-down list, select which fax send method to use. 3.
3. ● Enable Error Correction Mode (selected by default) ● Enable JBIG Compression (selected by default) Set the dialing settings in the Fax Dialing Settings area.
6. In the area for Dialing Settings, type the maximum number of times the product should attempt to try sending the fax if the first attempt is unsuccessful. Also type the number of minutes to wait between attempts. 7. In the Input Settings area, select whether to receive notification if there are errors sending the file to the network folder. If you turn on error correction mode, portions of the fax that were not successfully sent will be sent again. 8.
Fax speed dials To gain access to the Fax Speed Dials page, follow these steps: 1. Click the Fax tab. 2. Click the Speed Dials link. Use this screen to manage the speed dials for the product. There are 100 speed dials (numbered 00–99) available on the device using the fax job screen. Speed dials are listed on the fax screen by speed dial number, and the speed dial name is also displayed. Speed dials can have multiple destination numbers, and use ( — ), ( * ), and ( # ) characters.
Solution Installer To gain access to the Solution Installer page, follow these steps: 1. Click the General tab. 2. Click the Solution Installer link. Use this page to install third-party software packages that extend or modify the functionality of the product. A non-blank administrator password must be set on the General Security page under the Security tab. Use the following steps to install a solution: 1. Click the Browse...
Quick Sets Setup To gain access to the Quick Sets page, follow these steps: 1. Click the General tab. 2. Click the Quick Sets link. Quick Sets can be created for e-mail, Send to Folder, Save to USB, and faxing tasks on their corresponding EWS pages. Quick Sets are short-cut jobs that can be accessed on the main Home screen or within the Quick Sets feature at the product.
Sleep Schedule To gain access to the Sleep Schedule page, follow these steps: 1. Click the General tab. 2. Click the Sleep Schedule link. Setting a Sleep Schedule is useful for ensuring the product is Ready at a certain time and not in Sleep Mode. For example, to make sure the product is Ready at 7:45, set the Wake Time for 7:30, then set a Sleep Delay of 30 minutes or longer so people have time to use the product before it re-enters Sleep Mode. Follow these steps to set a sleep schedule: 1.
Backup and Restore To gain access to the Backup and Restore page, follow these steps: 1. Click the General tab. 2. Click the Backup and Restore link. Use the Backup/Restore page to backup or restore data files on the product. The backup/restore files are saved as encrypted, .ZIP archives. The Encryption Key setting in the Authentication Settings area is used to encrypt the .ZIP archive. 1. To perform a backup, select Backup and then enter a path to store the backup file. 2.
Quota server setup To gain access to the Quoat Server Setup page, follow these steps: 1. Click the General tab. 2. Click the Quota Server Setup link. Connecting to a quota server ensures that each user stays within an pre-defined range of printed or scanned pages. When connected, the product will query the server each time a job is started to ensure that the user has pages available. Any of the following quota server conditions might prevent the user from completing their job.
Restrict Color To gain access to the Restrict Color page, follow these steps: 1. Click the Copy/Print tab. 2. Click the Restrict Color link. Use the Restrict Color settings to restrict the number of color pages produced from the product.
● Full Access ● Access Denied 4. Click in the column beneath a user/group to set the access level. 5. Click the Apply button to save changes to color access settings. Click the Manage Permission Sets... button to add, edit, copy, or delete a permission set. Click the Go to Access Control Page button to open the Access Control page on the Security tab of the EWS and view detailed access control settings.
Fax Receive Setup To gain access to the Fax Receive Setup page, follow these steps: 1. Click the Fax tab. 2. Click the Fax Receive Setup link. Settings for the following groups of features can be configured on the Fax Receive Setup page.
Fax printing schedule Select one of the following options for the Fax Printing Schedule: ● Always store faxes ● Always print faxes (default) ● Use Fax Printing Schedule Follow these steps to use a fax printing schedule: ENWW 1. Select the Use Fax Printing Schedule option. 2. Select a Fax Schedule Event, or click the Add button to create a new fax schedule event: a. Select an Event Type. b. Click in the Time field and then select a time for the fax schedule event. c.
Fax Archive and Forwarding To gain access to the Fax Archive and Forwarding page, follow these steps: 1. Click the Fax tab. 2. Click the Fax Archive and Forwarding link. Use the Fax Archive and Forwarding page to configure settings for archiving and forwarding faxes on the product. Fax Archive Use the Fax Archive settings to send a copy of all incoming and outgoing faxes to an e-mail address. Follow these steps to use fax archiving: 1. Select the Enable Fax Archiving check box. 2.
Firmware Upgrade Page To gain access to the Firmware Upgrade page, follow these steps: 1. Click the General tab. 2. Click the Firmware Upgrade link. Use the Firmware Upgrade page to upgrade the firmware on the product and determine the current firmware version installed on the product. NOTE: To perform a firmware upgrade using this page, an administrator password must be set on the General Security page under the Security tab. Follow these steps to install new firmware: 1. Click the Browse...
Troubleshooting Use the Troubleshooting tab to gain access to the following HP EWS pages: ● Reports and Tests ● Calibration/Cleaning ● Firmware Upgrade Reports and Tests To gain access to the Reports and Tests page, follow these steps: 1. Click the Troubleshooting tab. 2. Click the Reports and Tests link.
Calibration/Cleaning To gain access to the Calibration/Cleaning page, follow these steps: 1. Click the Troubleshooting tab. 2. Click the Calibration/Cleaning link. Select the Auto Cleaning checkbox to configure the product to perform its cleaning process automatically. Click the Print button in the Cleaning Page area to print a cleaning page. Select the Delay Calibration at Wake/Power On checkbox in the Calibrations area to prevent the product from calibrating automatically at startup.
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