COLOR LASERJET ENTERPRISE CP5520 PRINTER SERIES User Guide
HP Color LaserJet Enterprise CP5520 Series Printer User Guide
Copyright and License Trademark Credits © 2010 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Arobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Product basics .................................................................................................................. 1 Product comparison .................................................................................................................. 2 Environmental features .............................................................................................................. 3 Accessibility features ................................................................
3 Software for Windows ................................................................................................... 35 Supported operating systems for Windows® ............................................................................. 36 Supported printer drivers for Windows ..................................................................................... 36 Select the correct printer driver for Windows .............................................................................
Print on both sides of the page (duplex printing) with Mac ........................................... 55 Store jobs with Mac ................................................................................................ 56 Set the color options with Mac .................................................................................. 57 Use the Services menu with Mac ............................................................................... 57 Solve problems with a Mac .............................
Select the paper by source, type, or size .................................................................... 91 Source .................................................................................................... 91 Type and size .......................................................................................... 91 7 Manage supplies ............................................................................................................ 93 Print cartridge information .....................
Automatically print on both sides with Windows ........................................ 124 Print multiple pages per sheet with Windows ............................................................ 126 Select page orientation with Windows ..................................................................... 127 Set color options with Windows .............................................................................. 129 Additional print tasks with Windows ..................................................
PANTONE® color matching ................................................................................... 158 Advanced color use ............................................................................................................. 159 HP ColorSphere toner ............................................................................................ 159 HP ImageREt 3600 ................................................................................................ 159 Paper selection ...............
11 Solve problems ........................................................................................................... 177 Self help ............................................................................................................................. 178 Solve general problems ........................................................................................................ 179 Troubleshooting checklist ....................................................................................
Appendix A Supplies and accessories .............................................................................. 207 Order parts, accessories, and supplies ................................................................................... 208 Part numbers ....................................................................................................................... 209 Accessories ..........................................................................................................
For more information ............................................................................................. 230 Declaration of conformity ...................................................................................................... 231 Safety statements ................................................................................................................. 233 Laser safety ..........................................................................................................
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1 ENWW Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views 1
Product comparison Model Features HP Color LaserJet CP5525n ● 100-sheet multipurpose input tray (Tray 1) ● 250-sheet input tray (Tray 2) ● 500-sheet input tray (Tray 3) ● 300-sheet, face-down output bin ● Hi-Speed USB 2.
Environmental features Duplex Save paper by using duplex printing as your default print setting. Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Recycling Reduce waste by using recycled paper. Recycle print cartridges by using the HP return process. Energy savings Save energy by initiating sleep mode for the product.
Accessibility features The product includes several features that aid you with accessibility issues. 4 ● Online user guide that is compatible with text screen-readers. ● Print cartridges can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Paper can be loaded in Tray 1 by using one hand.
Product views Front view 2 3 4 5 1 6 7 8 9 10 12 ENWW 11 1 Front door (access to print cartridges) 2 Standard output bin 3 Control panel 4 Right door (access for clearing jams) 5 On/off button (illuminates when turned on) 6 Tray 1 (pull the handle to open the tray) 7 Tray 2 8 Tray 3 9 Lower right door (access for clearing jams) 10 Optional Tray 4 (included with the HP Color LaserJet CP5525xh model) 11 Optional Tray 5 (included with the HP Color LaserJet CP5525xh model) 12 Optio
Back view 3 1 2 1 Interface ports 2 Power connection 3 Rear door (access to the toner collection unit) Interface ports 1 2 3 4 6 1 Hi-Speed USB 2.
Serial number and model number location The model number and serial number are listed on an identification label located on the left side of the product. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product.
Control panel layout The control panel includes a color, graphical and text display, job-control buttons, and three lightemitting diode (LED) status lights.
2 ENWW Control panel menus ● Control panel menus ● Sign In menu ● Retrieve Job From USB menu ● Retrieve Job From Device Memory menu ● Supplies menu ● Trays menu ● Administration menu ● Troubleshooting menu ● Device Maintenance menu 9
Control panel menus To use all of the capabilities of this product, a firmware upgrade might be required. HP recommends that you periodically go to www.hp.com/support/cljcp5525 to see if a new version of firmware is available. NOTE: Print a configuration page to determine the version of firmware currently installed in this product. Navigate the control-panel menus to access the menus. ● Press the Home button ● Use the up arrow button ● Press the OK button to select the menu item.
Retrieve Job From Device Memory menu Use the Retrieve Job From Device Memory menu to view listings of jobs stored on the internal product memory. Table 2-3 Retrieve Job From Device Memory menu First level Second level Third level Values Retrieve Job From Device Memory All Jobs (No PIN) Print Range: 1 – 9999 ENWW NOTE: Individual job name also appear. Default = 1 Delete Select from the provided list.
Supplies menu In the following table, asterisks (*) indicate the factory default setting.
Table 2-4 Supplies menu (continued) First level Second level Third level Supply Messages Low Message Fourth level Values On* Off Level Gauge On* Off Black Cartridge OK: - Status Cyan Cartridge OK: - Status Magenta Cartridge OK: Status Yellow Cartridge OK: - Status Toner Collection Unit OK: - Status Transfer Kit OK: Status Fuser OK: Status ENWW Supplies menu 13
Trays menu In the following table, asterisks (*) indicate the factory default setting. Table 2-5 Trays menu First level Second level Values Manage Trays Use Requested Tray Exclusively* First Manually Feed Prompt Always* Unless loaded Size/Type Prompt Display* Do not display Use Another Tray Enabled* Disabled Alternative Letterhead Mode Disabled* Enabled Blank Pages Auto* Yes Override A4/Letter Yes* No 14 Tray 1 Size Select from a provided list. Tray 1 Type Select from a provided list.
Administration menu Reports menu Table 2-6 Reports menu First level Second level Configuration/Status Pages Print Third level Values Administration Menu Map Configuration Page Supplies Status Page Usage Page Paper Path Page File Directory Page Current Settings Page Color Usage Job Log Other Pages Print Demonstration Page RGB Samples CMYK Samples PCL Font List PS Font List General Settings menu In the following table, asterisks (*) indicate the factory default setting.
Table 2-7 General Settings menu (continued) First level Second level Third level Fourth level Adjust for Daylight Savings Energy Settings Values On Off* Sleep Delay 60* Select sleep delay period from a list.
Table 2-7 General Settings menu (continued) First level Second level Third level Fourth level Tray X Sensing Values Expanded sensing* Transparency Only Adjust Paper Types Select from a list of paper types that the product supports. The available options are the same for each paper type. Print Mode Select from a list of print modes.
Table 2-7 General Settings menu (continued) First level Second level Third level Cleaning Control Fourth level Values Normal* Alternate Background Normal* Alternate 1 Alternate 2 Alternate 3 Media Temp Normal* Alternate Uniformity Control Normal* Alternate 1 Alternate 2 Alternate 3 Pre-Rotation Normal* Alternate 1 Alternate 2 Alternate 3 Registration Normal* Alternate Transfer Control Normal* Alternate 1 Alternate 2 Alternate 3 Moisture Control Normal* Alternate Restore Optimize Edge Cont
Table 2-7 General Settings menu (continued) First level Second level Jam Recovery Third level Fourth level Values Auto* Off On Manage Stored Jobs Quick Copy Job Storage Limit 1-300 Quick Copy Job Held Timeout Off* Default = 32 1 Hour 4 Hours 1 Day 1 Week Default Folder Name for Stored Jobs Select from a list of folder names.
Retrieve From USB Settings menu Table 2-8 Retrieve From USB Settings menu First level Second level Values Retrieve From USB Settings Access Code Enable* Disable Print Settings menu In the following table, asterisks (*) indicate the factory default setting.
Table 2-9 Print Settings menu (continued) First level Second level Values Font Number Range: 0 – 999 Default = 0 Font Pitch Range: 0.44 – 99.99 Default = 10 Font Point Size Range: 4.00 – 999.75 Default = 12.00 Symbol Set Select from a list of symbol sets. Append CR to LF No* Yes Suppress Blank Pages No* Yes Media Source Mapping Standard* Classic Print Options menu In the following table, asterisks (*) indicate the factory default setting.
Table 2-10 Print Options menu (continued) First level Second level Two-Sided Format Values Book-style* Flip-style Enable Edge to Edge Overrides 22 Chapter 2 Control panel menus Enabled Disabled* ENWW
Display Settings menu In the following table, asterisks (*) indicate the factory default setting. Table 2-11 Display Settings menu First level Display Brightness Second level Values Range: -10 to 10 Default = 0 Language Select from a list of languages that the product supports.
Manage Supplies menu In the following table, asterisks (*) indicate the factory default setting.
Table 2-12 Manage Supplies menu (continued) First level Second level Reset Supplies New Fuser Kit Third level Fourth level Values No Yes New Transfer Kit No Yes Manage Trays menu In the following table, asterisks (*) indicate the factory default setting.
Network Settings menu In the following table, asterisks (*) indicate the factory default setting. Table 2-14 Network Settings menu First level Values I/O Timeout Range: 5 – 300 sec Default = 15 Embedded Jetdirect See the table that follows for details. These menus have the same structure. If an additional HP Jetdirect network card is installed in the EIO slot, then both menus are available.
Table 2-15 Embedded Jetdirect (continued) First level Second level Third level IPv6 Settings Enable Fourth level Fifth level Values On* Off Address Manual Settings Enable On Off* Address DHCPV6 Policy Select from a provided list. Router Specified Router Unavailable* Always Security Primary DNS Select from a provided list. Secondary DNS Select from a provided list. Proxy Server Select from a provided list.
Table 2-15 Embedded Jetdirect (continued) First level Second level Third level Data Path Test Fourth level Fifth level Values Yes No* Select All Tests Yes No* Execution Time Range: 1 – 60 hours Default = 1 Execute Yes No* Ping Test Dest Type IPv4 IPv6 Dest IPv4 Range: 0 – 255 Default = 127.0.0.1 Dest IPv6 Select from a provided list.
Table 2-15 Embedded Jetdirect (continued) First level Second level Third level Refresh Fourth level Fifth level Values Yes No* Link Speed Auto* 10T Half 10T Full 100TX Half 100TX Full 100TX Auto 1000T Full ENWW Administration menu 29
Troubleshooting menu In the following table, asterisks (*) indicate the factory default setting. Table 2-16 Troubleshooting menu First level Second level Third level Fourth level Values Exit Troubleshooting NOTE: This item only displays if you are backing out of the Troubleshooting menu.
Table 2-16 Troubleshooting menu (continued) First level Second level Retrieve Diagnostic Data Export to USB Diagnostic Files Third level Fourth level Values Device Data File Debug Information File* Include Crash Dumps Off On* Cleanup Debug Info Off On* General Debug Data ENWW Troubleshooting menu 31
Device Maintenance menu Backup/Restore menu CAUTION: Data backup and restoration is the responsibility of the customer/administrator of the product. Service personnel should not back up or restore customer data under any circumstances. In the following table, asterisks (*) indicate the factory default setting.
USB Firmware Upgrade menu To display: At the product control panel, select the Device Maintenance menu, and then select the USB Firmware Upgrade menu. Insert a USB storage device with a firmware upgrade bundle into the USB port, and follow the onscreen instructions. Service menu The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.
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3 ENWW Software for Windows ● Supported operating systems for Windows® ● Supported printer drivers for Windows ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software for other operating systems 35
Supported operating systems for Windows® The product supports the following Windows operating systems: ● Windows® XP (32-bit and 64-bit) ● Windows Vista® (32-bit and 64-bit) ● Windows 7 (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows Server 2008 (32-bit and 64-bit) Supported printer drivers for Windows ● HP PCL 6 (this is the default printer driver) ● HP PCL 6 Universal Print Driver (HP UPD PCL 6) ● HP postscript emulation Universal Print Driver (HP UPD PS) ● HP PCL
Select the correct printer driver for Windows Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following printer drivers are available at www.hp.com/ support/cljcp5525. HP PCL 6 driver HP UPD PCL 6 driver HP UPD PS driver HP UPD PCL 5 ENWW ● Provided as the default driver. This driver is automatically installed unless you select a different one.
HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.
Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ENWW ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. Change the default settings for all print jobs 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Remove software for Windows Windows XP 1. Click Start, Control Panel, and then Add or Remove Programs. 2. Find and select the product from the list. 3. Click the Change/Remove button to remove the software. Windows Vista 1. Click Start, Control Panel, and then Programs and Features. 2. Find and select the product from the list. 3. Select the Uninstall/Change option. Windows 7 ENWW 1. Click Start, Control Panel, and then under the Programs heading, click Uninstall a program. 2.
Supported utilities for Windows HP Web Jetadmin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use, control color costs, secure products, and streamline supplies management by enabling remote configuration, proactive monitoring, security troubleshooting, and reporting of printing and imaging products. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.
Software for other operating systems OS Software UNIX For HP-UX and Solaris networks, go to www.hp.com/go/jetdirectunix_software to install model scripts using the HP Jetdirect printer installer (HPPI) for UNIX. For the latest model scripts, go to www.hp.com/go/unixmodelscripts. Linux For information, go to www.hplip.net. SAP For drivers, go to www.hp.com/go/sap/drivers For information, go to www.hp.
44 Chapter 3 Software for Windows ENWW
4 ENWW Use the product with Mac ● Software for Mac ● Print with Mac ● Solve problems with a Mac 45
Software for Mac Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.4, 10.5, 10.6, and later NOTE: For Mac OS X 10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Supported printer drivers for Mac The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers.
Mac OS X 10.4 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. Mac OS X 10.5 and 10.6 2. Click the Printer Setup button. 3. Click the Installable Options menu. 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. 2. Select the product in the left side of the window. 3. Click the Options & Supplies button. 4. Click the Driver tab. 5. Configure the installed options. NOTE: For Mac OS X 10.5 and 10.
8. Find the IP address on the Embedded Jetdirect page. HP Color LaserJet CP5525 Printer Embedded Jetdirect Page 9. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure the IP address. See Manually configure IPv4 TCP/IP parameters from the control panel on page 67. Otherwise, the network configuration was successful. IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually configure the IP address.
7. To configure the product to recognize the installed accessories, complete these steps: Mac OS X 10.4 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. Mac OS X 10.5 and 10.6 2. Click the Printer Setup button. 3. Click the Installable Options menu. 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. 2. Select the product in the left side of the window. 3. Click the Options & Supplies button. 4.
Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.
Software for Mac computers HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver. You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. Open the HP Utility Mac OS X 10.4 Mac OS X 10.5 and 10.6 1. Open the Finder, click Applications, click Utilities, and then double-click Printer Setup Utility. 2. Select the product that you want to configure, and then click Utility. 1.
Menu Item Description Restrict Color Configures color-printing restrictions for specific users and software programs NOTE: This option is available only after you open the View menu, and then select the Show Advanced option.
Print with Mac Cancel a print job with a Mac If the print job is currently printing, cancel it by pressing the Cancel button on the product control panel. NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more than one process is running (for example, the product is printing a document while receiving a fax), pressing the Cancel button clears the process that currently appears on the product control panel.
Mac OS X 10.5 and 10.6 1. On the File menu, click the Print option. Use one of these methods. 2. Click the Page Setup button. 3. Select the product, and then select the correct settings for the Paper Size and Orientation options. 1. On the File menu, click the Print option. 2. Open the Paper Handling menu. 3. In the Destination Paper Size area, click the Scale to fit paper size box, and then select the size from the drop-down list.
Use watermarks with Mac 1. On the File menu, click the Print option. 2. Open the Watermarks menu. 3. From the Mode menu, select the type of watermark to use. Select the Watermark option to print a semi-transparent message. Select the Overlay option to print a message that is not transparent. 4. From the Pages menu, select whether to print the watermark on all pages or on the first page only. 5.
3. Open the Layout menu. 4. From the Two-Sided menu, select a binding option. Print on both sides manually 1. Insert enough paper into one of the trays to accommodate the print job. 2. On the File menu, click the Print option. 3. Open the Finishing menu, and click the Manual Duplex tab or open the Manual Duplex menu. 4. Click the Manual Duplex box, and select a binding option. 5. Click the Print button.
5. Use Job Name + (1 - 99) Append a unique number to the end of the job name. Replace Existing File Overwrite the existing stored job with the new one. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the product prompts them to enter this PIN number.
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5 ENWW Connect the product ● Supported network operating systems ● Connect with USB ● Connect to a network 59
Supported network operating systems The following operating systems support network printing: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows Server 2008 (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows XP (64-bit, Service Pack 1) ● Windows Server 2003 (Service Pack 1, 32-bit and 64-bit) ● Mac OS X 10.4, 10.5, 10.6, and higher NOTE: Most network operating systems support a full software installation.
Connect with USB This product supports a USB 2.0 connection. You must use an A-to-B type USB cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect the USB cable until the installation software prompts you to connect it. 1. Quit all open programs on the computer. 2. Install the software from the CD, and follow the onscreen instructions. 3. When prompted, select the Connected directly to the computer option, and then click the Install button. 4.
Table 5-1 Printing Service name Description port9100 (Direct Mode) Printing service Line printer daemon (LPD) Printing service Advanced LPD (custom LPD queues) Protocol and programs associated with line-printer spooling services installed on TCP/IP systems. FTP TCP/IP utility for transferring data between systems. WS Print Uses the Microsoft Web Services for Devices (WSD) Print services on the HP Jetdirect print server.
Table 5-4 IP addressing Service name Description DHCP (Dynamic Host Configuration Protocol) For automatic IP address assignment. The product supports IPv4 and IPv6. The DHCP server provides the product with an IP address. Generally, no user intervention is required for the product to obtain an IP address from a DHCP server. BOOTP (Bootstrap Protocol) For automatic IP address assignment. The BOOTP server provides the product with an IP address.
Install the product on a wired network Configure the IP address 1. Connect the network cable to the product and to the network. 2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an IP address or host name for the product. 3. At the product control panel, press the Home button 4. Press the down arrow to highlight the Administration menu, and then press the OK button. 5.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually configure the IP address. See Manually configure IPv6 TCP/IP parameters from the control panel on page 68. Install the software 1. Quit all programs on the computer. 2. Install the software from the CD. 3. Follow the onscreen instructions. 4. When prompted, select the Connected via the Network option, and then click the Install button. 5.
Configure network settings View or change network settings Use the embedded Web server to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.xxx ● If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It has a format similar to this: xxxx::xxxx:xxxx:xxxx:xxxx 2.
Manually configure IPv4 TCP/IP parameters from the control panel Use the control-panel menus to manually set an IPv4 address, subnet mask, syslog server, and default gateway. 1. Press the Home button . 2. Press the down arrow to highlight the Administration menu, and then press the OK button. 3. Press the down arrow button. to highlight the Network Settings menu, and then press the OK 4. Press the down arrow button. to highlight the Embedded Jetdirect menu, and then press the OK 5.
Manually configure IPv6 TCP/IP parameters from the control panel Use the control-panel menus to manually set an IPv6 address. 1. Press the Home button . 2. Press the down arrow to highlight the Administration menu, and then press the OK button. 3. Press the down arrow button. to highlight the Network Settings menu, and then press the OK 4. Press the down arrow button. to highlight the Embedded Jetdirect menu, and then press the OK 5.
Link speed and duplex settings The link speed and communication mode of the print server must match the network. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If you need to make changes, use the product control panel. NOTE: Making changes to these settings causes the product to turn off and then on. Make changes only when the product is idle. 1.
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6 ENWW Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types and tray capacity ● Load paper trays ● Configure trays 71
Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers.
ENWW Media type Do Do not Letterhead or preprinted forms ● Use only letterhead or forms approved for use in laser printers. ● Do not use raised or metallic letterhead. Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.
Change the printer driver to match the paper type and size Change the paper size and type (Windows) 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. 5. Select a paper type from the Paper type drop-down list. 6. Click the OK button. Change the paper size and type (Mac) 74 1.
Supported paper sizes This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Letter1 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) A41 210 x 297 mm (8.27 x 11.69 in) RA4 215 x 305 mm (8.47 x 12 in) SRA4 225 x 320 mm (8.86 x 12.6 in) Executive 184 x 267 mm (7.25 x 10.
Table 6-1 Supported paper and print media sizes (continued) Size Dimensions Index card 76 x 127 mm (3 x 5 in)3 Tray 1 Tray 2 Tray 3, optional trays 4, 5, and 6 101.6 x 152 mm (4 x 6 in) 127 x 177.8 mm (5 x 7 in) 127 x 203 mm (5 x 8 in) Statement 139.7 x 216 mm (5.5 x 8.5 in) 10 x 15 cm 100 x 150 mm (3.9 x 5.9 in) 11 x 17 (Tabloid) 279 x 432 mm (11 x 17 in) 12 x 18 (Arch B) 305 x 457 mm (12 x 18 in) RA3 305 x 430 mm (12 x 16.9 in) SRA3 320 x 450 mm (12.6 x 17.
Table 6-2 Supported envelopes and postcards (continued) Size Dimensions Envelope C5 162 x 229 mm (6.4 x 9 in) Envelope C6 114 x 162 mm (4.5 x 6.4 in) Envelope B5 176 x 250 mm (6.9 x 9.8 in) Envelope Monarch 98 x 191 mm (3.9 x 7.5 in) Postcard 100 x 148 mm (3.94 x 5.83 in) Double postcard 148 x 200 mm (5.83 x 7.87 in) Tray 1 Tray 2 Supported paper sizes for duplex printing ● Minimum: 148 x 182 mm (5.8 x 7.2 in) ● Maximum: 312/320 x 457 mm (12.3/12.
Supported paper types and tray capacity Media type Dimensions1 Weight Capacity2 Paper, including the following types: Tray 1 minimum: 76 x 127 mm (3 x 5 in) 60 to 105 g/m2 (16 to 28 lb) Tray 1: up to 100 sheets of 75 g/m2 (20 lb bond) ● Plain ● Letterhead ● Color ● Preprinted ● Prepunched ● Recycled Heavy paper Tray 1 maximum: 320 x 470 mm (12.6 x 18.5 in) Tray 2: up to 250 sheets of 75 g/m2 (20 lb bond) Tray 2 minimum: 148 x 182 mm (5.8 x 7.
Media type Dimensions1 Postcards or index cards 76 x 127 mm (3 x 5 in) 1 2 3 ENWW Weight Capacity2 Tray 1: up to 10 mm (0.4 in) The product supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. Capacity can vary depending on media weight and thickness, and environmental conditions.
Load paper trays Load Tray 1 1. Open Tray 1. 2. Pull out the tray extension to support the paper. 3. Load paper in the tray. TIP: To achieve the highest print-quality, HP recommends that you load the paper longedge first.
4. Make sure that the stack fits under the tabs on the guides and does not exceed the load-level indicators. 5. Adjust the side guides so that they lightly touch the paper stack but do not bend it. Load Tray 2, Tray 3, and optional Trays 4, 5, and 6 with standardsize paper 1. Open the tray. NOTE: Do not open the tray while it is in use.
2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used. 3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam. 82 4.
Load Tray 2, Tray 3, and optional Trays 4, 5, and 6 with customsize paper 1. Open the tray. 2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used. NOTE: It might be easier to load the customsize paper first, and then adjust the guides. 3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it.
4. Close the tray. 5. The control panel prompts you to set the paper size and type. Select the Custom setting, and then configure the X and Y dimensions of the custom paper size. NOTE: See the label in the paper tray, or the following illustration, to determine the X and Y dimensions. Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range: Maximum stack height: 10 mm (0.
Tray or bin Paper type Specifications Quantity Tray 21 Paper Range: Maximum stack height: 25 mm (.98 in) 60 g/m2 (16 lb) bond to 220 g/m2 (59 lb) bond Equivalent to 250 sheets of 75 g/m2 (20 lb) bond Transparencies Minimum: 0.102 mm (0.004 in) thick Maximum stack height: 25 mm (.98 in) Glossy paper Range: Maximum stack height: 25 mm (.
Paper orientation for loading Tray 1 Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1-sided printing Face down Top edge toward the back of the product Automatic 2-sided printing Face up Top edge toward the back of the product Landscape 1-sided printing Face down Top edge toward the back of the product Automatic 2-sided printing Face up Top edge toward the back of the product 86 Chapter 6 Paper and print media ENWW
Paper type Image orientation Duplex mode How to load paper Prepunched Portrait or landscape 1- or 2-sided printing Face down Holes toward the right side of the tray Envelopes ENWW Short edge of the envelope feeding into the product 1-sided printing Face down Top edge toward the back of the product Load paper trays 87
Paper orientation for loading Tray 2, Tray 3, or optional Trays 4, 5, and 6 Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1-sided printing Face up Top edge at the back of the tray Automatic 2-sided printing Face down Top edge at the back of the tray Landscape 1-sided printing Face up Top edge toward the right side of the tray Automatic 2-sided printing Face down Top edge toward the right side of the tray 88 Chapter 6 Paper and print media ENWW
Paper type Image orientation Duplex mode How to load paper Prepunched Portrait 1-sided printing Face up Holes toward the left side of the tray Automatic 2-sided printing Face down Holes toward the right side of the tray ENWW Load paper trays 89
Configure trays The product automatically prompts you to configure a tray for type and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or media type for a print job through the printer driver or a software program and the tray is not configured to match the print-job’s settings NOTE: The prompt does not appear if you are printing from Tray 1, and it is configured for the Any Size and Any Type settings.
4. Press the up arrow or the down arrow to highlight the size or type. If you select a custom size, select the unit of measure, and then set the X dimension and the Y dimension. 5. Press the OK button to save your selection. 6. Press the Home button to exit the menus. Automatic paper sensing (auto-sense mode) The automatic media type sensor functions when that tray is configured to the Any Type or plain type setting.
92 ● Print by type or size for envelopes, if possible. ● To print by type or size, select the type or size from the Page Setup dialog box, the Print dialog box, the Preferences dialog box, or the Print Properties dialog box, depending on the software program. ● If you often print on a certain type or size of paper, configure a tray for that type or size.
7 ENWW Manage supplies ● Print cartridge information ● Supplies views ● Manage print cartridges ● Replacement instructions ● Solve problems with supplies 93
Print cartridge information Feature Description Part numbers ● Standard-capacity black print cartridge: CE270A ● Cyan print cartridge: CE271A ● Yellow print cartridge: CE272A ● Magenta print cartridge: CE273A Accessibility ● The print cartridges can be installed and removed by using one hand. Environmental features ● Recycle print cartridges by using the HP Planet Partners return and recycling program. For more information about supplies, go to www.hp.com/go/learnaboutsupplies.
Manage print cartridges Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output. Settings for print cartridges Print when a print cartridge is at estimated end of life ● A Low message—where is the color of the supply, and is the type of supply—appears when a supply is nearing the estimated end of its useful life. ● A Very Low message appears when a supply is at its estimated end of useful life.
Recycle supplies To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge arrived. For complete information, see the recycling guide that is included with each new HP supply item. Print-cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
HP fraud hotline and Web site Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following: ENWW ● The supplies status page indicates that a non-HP supply is installed.
Replacement instructions Replace print cartridges The product uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y). CAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used print cartridges is on the print-cartridge box. 1. Open the front door. Make sure that the door is completely open. 2.
5. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. 6. Remove the orange protective cover from the print cartridge. CAUTION: Avoid prolonged exposure to light. CAUTION: Do not touch the green roller. Doing so can damage the cartridge. 7. Align the print cartridge with its slot and insert the print cartridge until it clicks into place. NOTE: The print cartridges go in at a slight angle. 8. Close the front door.
Replace the toner collection unit Replace the toner collection unit when the control panel prompts you. NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner collection unit and reuse it. Doing so could lead to toner being spilled inside the product, which could result in reduced print quality. After use, return the toner collection unit to HP’s Planet Partners program for recycling. 1. Open the rear door. Make sure that the door is completely open. 2.
3. Place the attached cap over the opening at the top of the unit. 4. Remove the new toner collection unit from its packaging.
5. Insert the bottom of the new unit into the product first and then push the top of the unit until it clicks into place. 6. Close the rear door. To recycle the used toner collection unit, follow the instructions included with the new toner collection unit.
Solve problems with supplies Check the print cartridges Check the print cartridge, and replace it if necessary, if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Printed pages have small unprinted areas. ● Printed pages have streaks or bands. NOTE: If you are using a draft or EconoMode print setting, the printing might appear light.
Inspect the print cartridge for damage 1. Remove the print cartridge from the product, and verify that the sealing tape has been removed. 2. Check the memory chip for damage. 3. Examine the surface of the green imaging drum on the bottom of the print cartridge. CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems. 104 4.
Repeating defects If defects repeat at regular intervals on the page, use this ruler to identify the cause of the defect. Place the top of the ruler at the first defect. The marking that is beside the next occurrence of the defect indicates which component needs to be replaced.
Interpret control panel messages for supplies The following table contains important information about supplies status messages. Table 7-1 Supplies status messages Control panel message Description Recommended action 10.XX.YY Supply memory error The product cannot read or write to at least one print cartridge memory chip or a memory chip is missing from a print cartridge. Reinstall the print cartridge, or install a new print cartridge.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Cyan cartridge low The print cartridge is nearing the estimated end of its useful life. The product indicates when the print cartridge level is low. The actual print cartridge life remaining can vary. Consider having a replacement cartridge available to install when the print quality is no longer acceptable. The print cartridge does not need to be replaced now.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Magenta cartridge low The print cartridge is nearing the estimated end of its useful life. The product indicates when the print cartridge level is low. The actual print cartridge life remaining can vary. Consider having a replacement cartridge available to install when the print quality is no longer acceptable. The print cartridge does not need to be replaced now.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Replace supplies This alert appears only if the product is configured to stop when the print cartridges reach the "very low" threshold. Two or more supplies are at the estimated end of life. The actual life remaining might be different than the estimation. Consider having replacement supplies available to install when print quality is no longer acceptable.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Supplies low This message appears when at least two supplies have reached the low threshold. The actual supply life remaining might vary. Identify which supplies are low. You do not need to replace the supplies at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP Premium Protection Warranty for that supply has ended.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Wrong cartridge in slot The indicated slot for a print cartridge contains a cartridge that is not the correct color. From left to right, the print cartridges should be installed in this order: Remove the print cartridge from that slot, and install a cartridge that is the correct color.
112 Chapter 7 Manage supplies ENWW
8 ENWW Print tasks ● Cancel a print job ● Basic print tasks with Windows ● Additional print tasks with Windows ● Walk-up USB printing 113
Cancel a print job 1. Press the stop button 2. Press the down arrow to highlight the Cancel Current Job option, and then press the OK button. on the control panel. NOTE: It can take some time for all printing to clear after you have canceled a print job.
Basic print tasks with Windows Open the printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
Get help for any printing option with Windows 1. Click the Help button to open the online Help. Change the number of print copies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then select the number of copies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. 116 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver.
Create printing shortcuts 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab.
4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost. 5. Select the print options for the new shortcut.
6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button.
Improve print quality with Windows Select the page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. Select a custom page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4.
122 3. Click the Paper/Quality tab. 4. In the Print Quality area, select the resolution from the first drop-down list.
Print on both sides (duplex) with Windows NOTE: See Paper orientation for loading trays on page 85 for information about the correct way to load paper. Manually print on both sides with Windows NOTE: This information applies only to products that do not have an automatic duplexer. 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 5. Retrieve the printed stack from the output bin, and place it with the printed-side facing up in Tray 1. 6. On the control panel, press the OK button to print the second side of the job. Automatically print on both sides with Windows NOTE: This information applies only to products that have an automatic duplexer. 1. 124 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job.
Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option.
Set color options with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab.
4. Click the HP EasyColor check box to clear it. 5. In the Color Options area, click the Manual option, and then click the Settings button. 6. Adjust the general settings for Edge Control, and settings for text, graphics, and photographs.
Additional print tasks with Windows Print colored text as black (grayscale) with Windows ENWW 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Advanced tab. 4. Expand the Document Options section. 5. Expand the Printer Features section. 6. In the Print All Text as Black drop-down list, select the Enabled option.
Print on preprinted letterhead or forms with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab.
4. From the Paper type drop-down list, click the More... option. 5. Expand the list of Type is: options.
6. Expand the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies 1. 134 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels and transparencies are in the list of Other options. 7. 136 Select the option for the type of paper you are using, and click the OK button.
Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab.
4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button. 5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button.
7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to fit page size 1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list.
Add a watermark to a document with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and then click the OK button. 5. ENWW To print the watermark on the first page only, select the First page only check box.
Create a booklet with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet. Use job storage features with Windows The following job-storage modes are available for print jobs: ENWW ● Proof and Hold: This feature provides a quick way to print and proof one copy of a job and then print more copies.
CAUTION: If you turn off the product, all Quick Copy, Proof and Hold, and Personal Job types of stored jobs are deleted. To permanently store the job and prevent the product from deleting it when space is needed for something else, select the Stored Job option in the driver. Create a stored job with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Job Storage tab. 4. Select a Job Storage Mode option, and then click the OK button. Print a stored job 1. Press the Home button 2. Press the down arrow to highlight the Retrieve Job From Device Memory menu, and then press the OK button. 3. Press the down arrow to highlight your user name, and then press the OK button. ENWW .
4. Press the down arrow to highlight a job name, and then press the OK button. The Print or Delete option is highlighted. NOTE: If you have stored more than one job on the product, you have the option to print or delete all of them at the same time. 5. Press the OK button to select the Print or Delete option. Delete a stored job When you send a stored job, the product overwrites any previous jobs with the same user and job name.
5. Optional: In the Make Job Private area, click the PIN to print option, and enter a 4-digit personal identification number (PIN). 6. Print the job at any time from the product control panel. Temporarily store a job on the product NOTE: This option is available if the optional hard disk is installed in the product. NOTE: The product stores the job until you turn the product off. 1. On the File menu in the software program, click Print. 2.
Receive notification when someone prints a stored job NOTE: Only the person who created the stored job receives notification. You do not receive notification when someone prints a stored job that another person has created. 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Job Storage tab. 4. Select the job storage mode that you want. 5.
Print special jobs with Windows Print business graphics or marketing material You can use this product to print marketing and sales material or other color documents on glossy paper. To maximize the quality of this output you must do the following: 1. Choose the appropriate paper. See the following table. 2. At the product control panel, configure the paper tray for the correct paper type. 3. Select the corresponding settings in the printer driver.
when exposed to heavy usage or weather. This avoids expensive and time-consuming lamination. To maximize the quality of this output, you must do the following: ● Choose the appropriate paper. See the following table. ● At the product control panel, configure the paper tray for the correct paper type. ● Select the corresponding settings in the printer driver.
Walk-up USB printing This product features walk-up USB printing, so you can quickly print files without sending them from a computer. The product accepts standard USB storage accessories in the USB port on the front of the product. You can print the following types of files: NOTE: You must enable this feature by using the control-panel menus or the HP Embedded Web Server before it can be used.
152 Chapter 8 Print tasks ENWW
9 ENWW Color ● Adjust color ● Match colors ● Advanced color use 153
Adjust color Manage color by changing the settings on the Color tab (Windows) or the Color Options or Color/ Quality Options menu (Mac) in the printer driver. Automatic Setting color options to the default or Automatic setting typically produces the best possible print quality for color documents. The default or Automatic color adjustment option optimizes the neutralgray color treatment, halftones, and edge enhancements for each element in a document.
Manual color adjustment Manually set the color options to adjust the neutral-gray color treatment, halftones, and edge enhancements for text, graphics, and photographs. To open the manual color adjustment options, follow one of these procedures: ● Windows: From the Color tab, click the HP EasyColor check box to clear it, click the Manual button, and then click the Settings button. ● Mac: Open the Advanced menu, or select the appropriate tab with the Color/Quality Options tab.
Use the HP EasyColor option If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technology scans documents and automatically adjusts photographic images in .JPEG or .PNG format. HP EasyColor technology enhances the entire image at one time, rather than dividing it into several pieces, which results in improved color consistency, sharper details, and faster printing.
Match colors The process of matching product output color to your computer screen is quite complex, because printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black) process. Several factors can influence your ability to match printed colors to those on your monitor.
Print color samples To use the color samples, select the color sample that is the closest match to the desired color. Use the sample’s color value in your software program to describe the object you wish to match. Colors might vary depending on paper type and the software program used. For more details on how to use the color samples, go to www.hp.com/support/cljcp5525. Use the following procedure to print color samples at the product using the control panel: 1. Press the Home button . 2.
Advanced color use The product provides automatic color features that generate excellent color results. Carefully designed and tested color tables provide smooth, accurate color rendition of all printable colors. The product also provides sophisticated tools for the experienced professional. HP ColorSphere toner HP designs the print system (printer, print cartridges, toner, and paper) to work together to optimize print quality, product reliability, and user productivity.
Standard red-green-blue (sRGB) Standard red-green-blue (sRGB) is a worldwide color standard that HP and Microsoft developed as a common color language for monitors, input devices (scanners and digital cameras), and output devices (printers and plotters). It is the default color space used for HP products, Microsoft operating systems, the World Wide Web, and most office software. The sRGB standard represents the typical Windows monitor and is the convergence standard for high-definition television.
10 Manage and maintain ENWW ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Install external I/O cards ● Clean the product ● Product updates 161
Print information pages Information pages provide details about the product and its current configuration. Use the following procedures to print commonly used information pages: Print the menu map The menu map report presents the entire structure of the Administration menu so you can identify how to navigate to any option. 1. At the control panel, press the Home button 2. Open the following menus: 1. Administration 2. Reports 3. Configuration/Status Pages 3.
Use the HP Embedded Web Server Use the HP Embedded Web Server to view product status, configure product network settings, and to manage printing functions from your computer instead of from the product control panel. The following are examples of what you can do using the HP Embedded Web Server: ● View product status information. ● Determine the remaining life for all supplies and order new ones. ● View and change tray configurations. ● View and change the product control-panel menu configuration.
Features Information tab Table 10-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the product status and shows the estimated life remaining of HP supplies. The page also shows the type and size of paper set for each tray. To change the default settings, click the Change Settings link. Configuration Page Shows the information found on the configuration page. Supplies Status Page Shows a detailed status of the installed HP supplies.
Table 10-2 HP Embedded Web Server General tab (continued) Menu Description Sleep Schedule Set or edit a wake time, sleep time, and sleep delay for the product. You can set a different schedule for each day of the week and for holidays. Edit Other Links Add or customize a link to another website. This link appears in the Other Links area on all HP Embedded Web Server pages. Device Information Name the product and assign an asset number to it.
Table 10-4 HP Embedded Web Server Troubleshooting tab (continued) Menu Description Calibration/Cleaning Provides remote control of the cleaning and calibration operations of the product. Firmware upgrade Download and install product firmware upgrade files. Security tab Table 10-5 HP Embedded Web Server Security tab Menu Description General Security Configure an administrator password so you can restrict access to certain features on the product.
Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhancedmanagement software at www.hp.com/go/webjetadmin. Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features.
Product security features Security statements The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features.
For more information about the encrypted hard disk, see the HP High-Performance Secure Hard Disk Setup Guide. 1. Go to www.hp.com/support. 2. Type Secure Hard Disk into the search box and click the >> button. 3. Click the HP Secure High Performance Hard Disk Drive link. 4. Click the Manuals link. Secure stored jobs You can protect jobs that are stored on the product by assigning a PIN to them. Anyone who tries to print these protected jobs must first enter the PIN at the product control panel.
Economy settings Optimize speed or energy usage The optimum speed or energy usage feature controls the fuser cool down behavior. The following settings are available: Faster First Page The fuser maintains power and the first page processes faster for any new job that is sent to the product. Save Energy The fuser reduces power when it is idle. Save More Energy The fuser reduces power when it is idle. The fuser reduces more power than the Save Energy setting.
Set sleep delay 1. Press the Home button . 2. Press the down arrow to highlight the Administration menu, and then press the OK button. 3. Press the down arrow to highlight the General Settings menu, and then press the OK button. 4. Press the down arrow to highlight the Energy Settings menu, and then press the OK button. 5. Press the down arrow to highlight the Sleep Delay menu, and then press the OK button. 6. Press the up or down arrow button.
Set the time format Set the time zone 1. Open the Date/Time Format menu, and then select the Time Format menu. 2. Press the up arrow or down arrow OK button. 1. Open the Date/Time menu, and then select the Time Zone menu. 2. Press the up arrow or down arrow OK button. / / to select the time format, and then press the to select the time zone, and then press the Set the wake time 172 1. Press the Home button . 2.
Install external I/O cards This product is equipped with an external I/O (EIO) slot. You can install an additional HP Jetdirect print server card or external EIO hard drive in the available EIO slot. NOTE: This example shows installing an HP Jetdirect print server card. 1. Turn the product off. 2. Disconnect all power and interface cables. NOTE: This illustration might not show all the cables.
174 3. Loosen and remove the two retaining screws holding the cover for the EIO slot, and then remove the cover. You will not need these screws and the cover again. They can be discarded. 4. Firmly insert the HP Jetdirect print server card or other EIO accessory into the EIO slot. 5. Insert and tighten the retaining screws that came with the print server card.
6. Reconnect the power cable, connect the interface cable to the HP Jetdirect print server card, and turn the product on. 7. Print a configuration page. An HP Jetdirect configuration page that contains network configuration and status information should also print. If it does not print, turn the product off, and then uninstall and reinstall the print server card to ensure that it is completely seated in the slot. 8. Perform one of these steps: ● Choose the correct port.
3. Press the down arrow OK button. to highlight the Print Cleaning Page menu item, and then press the 4. Completion of the cleaning process depends on the product model: ● Non-duplex models: After the first side prints, reload the page into Tray 1 according the instructions, and then press the OK button. After the second side prints, the task is complete. Discard the printed page. ● Duplex models: After both sides print, the task is complete. Discard the printed page.
11 Solve problems ENWW ● Self help ● Solve general problems ● Restore factory settings ● Interpret control-panel messages ● Clear jams ● Paper does not feed automatically ● Product feeds multiple sheets ● Improve print quality ● The product does not print or it prints slowly ● Solve walk-up USB printing problems ● Solve connectivity problems ● Solve software problems 177
Self help In addition to the information in this guide, other sources are available that provide helpful information. Printable poster for using the product control panel This poster is available on the product CD. It prints on four full-color pages that you can post near the product. It contains information on using the buttons and other features available on the product control panel. Quick Reference Topics Several Quick Reference Topics for this product are available at this website: www.hp.
Solve general problems If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist. Troubleshooting checklist 1. 2. Make sure that the product Ready light is on. If no lights are on, complete these steps: a. Check the power-cable connections. b.
Mac OS X: Open the Printer Setup Utility or the Print & Fax list, and double-click the line for the product. 8. Verify that you have installed the printer driver for this product. Check the program to make sure that you are using the printer driver for this product. 9. Print a short document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print), complete these steps: a.
Interpret control-panel messages Control-panel message types Four types of control-panel messages can indicate the status of or problems with the product. Message type Description Status messages Status messages reflect the current state of the product. They inform you of normal product operation and require no interaction to clear them. They change as the state of the product changes.
Clear jams Prevent jams Common causes of jams1 Cause Solution The paper length and width guides are not adjusted correctly. Adjust the guides so they are against the paper stack. The media does not meet specifications. Use only media that meets HP specifications. See Paper and print media on page 71. You are using media that has already passed through a printer or copier. Do not use media that has been previously printed on or copied. An input tray is loaded incorrectly.
Jam locations Use this illustration to identify locations of jams. In addition, instructions appear on the control panel to direct you to the location of jammed paper and how to clear it. NOTE: Internal areas of the product that might need to be opened to clear jams have green handles or green labels.
Clear jams in the upper right door WARNING! handling it. The fuser can be hot while the product is in use. Wait for the fuser to cool before 1. Open the upper right door. 2. Gently pull the paper out of the pickup area.
3. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. CAUTION: Do not touch the transfer roller (callout 1). Contaminants on the roller can affect print quality. 4. 1 Paper could be jammed inside the fuser where it would not be visible. Open the fuser jam access door. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments.
Clear jams in the lower right door 1. Open the lower right door. 2. If paper is visible, gently pull the jammed paper up or down to remove it. 3. Close the lower right door.
Clear jams in Tray 1 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Touch the OK button to clear the message. 2. If you cannot remove the paper, or if no jammed paper is visible in Tray 1, close Tray 1 and open the upper right door.
3. Gently pull the paper out of the pick up area. 4. Close the upper right door.
Clear jams from Tray 2, Tray 3, or an optional tray CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces of paper in the tray, which might cause another jam. Be sure to clear jams from the upper and lower right door before opening a tray. 1. Open the tray and make sure that the paper is stacked correctly. Remove any jammed or damaged sheets of paper. To access jammed paper from the tray cavity, remove the tray from the product. 2. Close the tray. 3.
Clear jams in the output bin area 1. 190 If paper is visible from the output bin, grasp the leading edge and remove it.
Change jam recovery This product provides a jam recovery feature that reprints jammed pages. 1. Press the Home button 2. Press the down arrow to highlight the Administration menu, and then press the OK button. 3. Press the down arrow to highlight the General Settings menu, and then press the OK button. 4. Press the down arrow to highlight the Jam Recovery menu, and then press the OK button. 5. Press the down arrow or up arrow to highlight the appropriate setting, and then press the OK button.
Paper does not feed automatically Paper does not feed automatically Cause Solution Manual feed is selected in the software program. Load Tray 1 with paper, or, if the paper is loaded, press the OK button. The correct size paper is not loaded. Load the correct size paper. The input tray is empty. Load paper into the input tray. Paper from a previous jam has not been completely removed. Open the product and remove any paper in the paper path.
Product feeds multiple sheets Product feeds multiple sheets Cause Solution Print paper is sticking together. Remove paper, flex it, rotate it 180 degrees or flip it over, and then reload it into the tray. NOTE: Do not fan paper. Fanning can cause static electricity, which can cause paper to stick together. ENWW Paper does not meet the specifications for this product. Use only paper that meets HP paper specifications for this product. Trays are not properly adjusted.
Improve print quality You can prevent most print-quality problems by following these guidelines. ● Use the correct paper type setting in the printer driver. ● Use paper that meets HP specifications for this product. ● Clean the product as necessary. ● Replace print cartridges when they are reaching the end of their estimated life and print quality is no longer acceptable. ● Use the printer driver that best meets your printing needs. Select a paper type 1.
Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following problems: ● Specks of toner are on the printed pages. ● Toner is smearing on the printed pages. ● Repeated marks occur on the printed pages. Use the following procedure to print a cleaning page. 1. At the product control panel, press the Home button 2. Open the following menus: 1. Device Maintenance 2. Calibration/Cleaning .
3. Press the down arrow to highlight the General Settings menu, and then press the OK button. 4. Press the down arrow to highlight the Print Quality menu, and then press the OK button. 5. Press the down arrow button. to highlight the Image Registration menu, and then press the OK 6. Press the down arrow to highlight the Adjust Tray menu for the tray that you want to adjust, and then press the OK button. 7. Press the down arrow 8.
Type of print cartridge Steps to resolve the problem Refilled or remanufactured print cartridge Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality.
HP UPD PS driver HP UPD PCL 5 ● Recommended for printing with Adobe® software programs or with other highly graphics-intensive software programs ● Provides support for printing from postscript emulation needs, or for postscript flash font support ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from third-party or custom software programs ● The best choice when operating with m
The product does not print or it prints slowly Problem Cause Solution Pages print but are totally blank. The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages. The product might be malfunctioning. To check the product, print a Configuration page. All of the print cartridges might have reached the end of life. Replace the toner cartridges if a Supplies very low message is displayed. Heavier paper types can slow the print job.
Solve walk-up USB printing problems ● The Open From USB menu does not open when you insert the USB accessory ● The file does not print from the USB storage accessory ● The file that you want to print is not listed in the Open From USB menu The Open From USB menu does not open when you insert the USB accessory 1. You might be using a USB storage accessory or a file system that this product does not support.
Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 2 m (6.5 ft). Replace the cable if necessary. ● Verify that the cable is working correctly by connecting it to another product. Replace the cable if necessary.
Solve software problems Problem Solution A printer driver for the product is not visible in the Printer folder Reinstall the product software. Install the software from the CD, and follow the onscreen instructions. NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. Try plugging the USB cable into a different USB port on the computer.
Solve common Windows problems Error message: “(Name of the program, for example, Internet Explorer) has encountered a problem and needs to close. We are sorry for the inconvenience” Cause Solution Close all software programs, restart Windows, and try again. If the application referenced is the printer driver, select or install a different printer driver. If the product PCL 6 printer driver is selected, switch to the PCL 5 or HP postscript level 3 emulation printer driver.
The product name, IP address, or Bonjour host name does not appear in the product list in the Printer Setup Utility or the Print & Fax list. Cause Solution The product might not be ready. Make sure that the cables are connected correctly, the product is on, and the Ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port. The wrong connection type might be selected.
A print job was not sent to the product that you wanted. Cause Solution The print queue might be stopped. Restart the print queue. Open print monitor and select Start Printer. The wrong product name or IP address is being used. Another product with the same or similar name, IP address, or Bonjour host name might have received your print job. Print a configuration page to check the product name, IP address, or Bonjour host name.
When connected with a USB cable, the product does not appear in the Printer Setup Utility or the Print & Fax list after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is Mac OS X 10.4 or later. ● Ensure that your Macintosh has the appropriate USB software from Apple.
A ENWW Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers 207
Order parts, accessories, and supplies 208 Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider.
Part numbers Ordering information and availability might change during the life of the product. Accessories Item Description Part number HP Color LaserJet 1 x 500 Paper Feeder 500-sheet paper tray CE860A HP Color LaserJet 3 x 500 Paper Feeder and stand 1500-sheet paper tray. Contains three 500-sheet trays.
Maintenance kits 210 Item Description Part number Fuser kit 110 Volt replacement fuser CE977A 220 Volt replacement fuser CE978A Transfer kit Replacement transfer belt, transfer roller unit, 9 feed rollers for Trays 2-6, and 6 pickup rollers for Trays 1-6. CE979A Toner Collection Unit Receptacle for toner that has not fused to the paper.
B ENWW Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Color LaserJet Fuser Kit, Toner Collection Unit, and Transfer Kit Limited Warranty Statement ● Data stored on the print cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support 211
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet CP5525n, CP5525dn, CP5525xh One-year on-site warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
Color LaserJet Fuser Kit, Toner Collection Unit, and Transfer Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel.
Data stored on the print cartridge The HP print cartridges used with this product contain a memory chip that assists in the operation of the product.
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation.
4. TRANSFER. a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the HP Software to another end user. Any transfer will include all component parts, media, User Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred Software will agree to this EULA.
© 2009 Hewlett-Packard Development Company, L.P. Rev.
Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. ENWW Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Get 24-hour Internet support www.hp.com/support/cljcp5525 Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.
222 Appendix B Service and support ENWW
C ENWW Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications 223
Physical specifications Table C-1 Product dimensions Product Height Depth Width Weight HP Color LaserJet CP5525n 465 mm (18.3 in) 586 mm (23 in) 544 mm (21.4 in) 53.3 kg (117.3 lb) HP Color LaserJet CP5525dn 465 mm (18.3 in) 586 mm (23 in) 544 mm (21.4 in) 53.5 kg (117.8 lb) HP Color LaserJet CP5525xh 885 mm (34.8 in) 688 mm (27 in) 745 mm (29.3 in) 84 kg (184.8 lb) Power consumption, electrical specifications, and acoustic emissions See www.hp.
D ENWW Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements 225
FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge in its original box and bag. 2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg (70 lb). 3.
Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper according to EN12281:2002. Material restrictions This HP product does not contain added mercury. This HP product contains a battery that might require special handling at end-of-life.
Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach.
Declaration of conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard DoC#: BOISB-0905-00 rel.1.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1. The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2.
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
EMC statement (China) EMC statement (Korea) EMI statement (Taiwan) Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet CP5525n, CP5525dn, CP5525xh, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (2007) mukaisesti.
VARO ! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.
236 Appendix D Regulatory information ENWW
Index A accessories ordering 208 part numbers 209 acoustic specifications 224 address, printer Macintosh, troubleshooting 204 Administration menu, control panel 15 alerts, e-mail 51 anticounterfeit supplies 97 Attention light locating 8 automatic paper sensing 91 B Backup/Restore menu, control panel 32 batteries included 229 bins, output capacity 84 locating 5 blank pages troubleshooting 199 booklets creating (Windows) 142 both sides, printing on turning on (Mac) 51 browser requirements HP embedded Web Ser
Troubleshooting menu 30 USB Firmware Upgrade menu 33 control-panel menus Retrieve From USB Settings 20 retrieve job from device memory 11 Retrieve Job From USB 10 Sign In 10 controlling print jobs 91 conventions, document iii copies changing number of (Windows) 116 counterfeit supplies 97 cover pages printing (Mac) 54 printing on different paper (Windows) 137 covers, locating 5 custom print settings (Windows) 116 custom-size paper settings Macintosh 53 customer support HP Utility pages 51 online 221 D Data
help printing options (Windows) 116 Home button 8 HP Customer Care 221 HP Easy Color disabling 156 using 156 HP Embedded Web Server general configuration 164 information pages 164 network settings 166 other links list 166 print tab 165 security settings 166 troubleshooting tools 165 HP Embedded Web Server (EWS) features 163 network connection 163 HP fraud hotline 97 HP Jetdirect print server installing 173 HP tough paper 149, 150 HP Universal Print Driver 38 HP Utility 51 HP Utility, Macintosh 51 HP Web Jet
removing software 49 software 51 supported operating systems 46 Macintosh HP Utility 51 problems, troubleshooting 203 resize documents 53 support 221 USB card, troubleshooting 205 Macintosh driver settings custom-size paper 53 Job Storage 56 Services tab 57 watermarks 55 Manage Supplies menu, control panel 24 Manage Trays menu, control panel 25 managing network 66 maps, printing 149 marketing materials printing 149 material restrictions 229 Material Safety Data Sheet (MSDS) 230 media custom-size, Macintosh
pages per sheet selecting (Windows) 126 paper covers, using different paper 137 custom-size, Macintosh settings 53 first and last pages, using different paper 137 first page 54 load 80 loading orientation 85 pages per sheet 55 printing on preprinted letterhead or forms (Windows) 132 selecting 194 paper jams common causes of 182 locations 183 paper path cleaning 175 paper size changing 74 paper sizes selecting 121 selecting custom 121 supported 75 supported for duplex 77 paper types changing 74 selecting 121
removing Mac software 49 repeating defects, troubleshooting 105, 198 Reports menu, control panel 15 resize documents Macintosh 53 Windows 139 resolution selecting (Windows) 121 retention, job modes available 143 setting options (Windows) 146 Retrieve From USB Settings menu 20 retrieve job from device memory menu 11 Retrieve Job From USB menu 10 RGB settings 160 ruler, repetitive defect 105, 198 S safety statements 233, 234 SAPx software 43 scale documents Macintosh 53 Windows 139 secuity settings HP Embedde
T Taiwan EMI statement 234 TCP/IP manually configuring IPv4 parameters 67 manually configuring IPv6 parameters 68 operating systems supported 60 technical support online 221 temperature requirements 224 time clock, setting real- 171 tips iii toner cartridges.
244 Index ENWW
© 2010 Hewlett-Packard Development Company, L.P. www.hp.
