Color LaserJet Enterprise M750 User Guide
HP Color LaserJet Enterprise M750 Printer Series User Guide
Copyright and License Trademark Credits © 2013 Copyright Hewlett-Packard Development Company, L.P. Java™ is a US trademark of Sun Microsystems, Inc. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Product basics .................................................................................................................................................. 1 Product comparison ............................................................................................................................. 2 Supported operating systems ...............................................................................................................
Configure a tray from the control panel ............................................................................. 28 Automatic paper sensing (auto-sense mode) .................................................................... 29 Auto-sense settings ........................................................................................... 29 Select the paper by source, type, or size ........................................................................... 29 Source ..................................
Select a custom paper size (Mac OS X) ............................................................................ 62 Print watermarks (Mac OS X) ............................................................................................ 62 Store print jobs on the product ........................................................................................................... 64 Create a stored job (Windows) ..........................................................................................
HP policy on non-HP supplies ........................................................................... 87 HP anticounterfeit Web site ............................................................................... 87 Recycle supplies ............................................................................................... 87 Data stored on the toner cartridge .................................................................... 87 Replacement instructions .............................................
1 ENWW Product basics ● Product comparison ● Supported operating systems ● Serial number and model number location ● Control panel layout ● Product hardware setup and software installation 1
Product comparison Model Features HP Color LaserJet M750n ● 100-sheet multipurpose input tray (Tray 1) ● 250-sheet input tray (Tray 2) ● 500-sheet input tray (Tray 3) ● 300-sheet, face-down output bin ● Hi-Speed USB 2.
Supported operating systems IMPORTANT: The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5, UPD PS, and Mac print drivers and to the in-box software installation CD. For a current list of supported operating systems, go to www.hp.com/support/colorljM855 for HP's all-inclusive help for your product. If you are located outside the US, go to www.hp.com/support, select a country/ region, and then click Drivers & Software. Enter a product name or number.
Serial number and model number location The model number and serial number are listed on an identification label located on the left side of the product. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product.
Control panel layout The control panel includes a color, graphical and text display, job-control buttons, and three lightemitting diode (LED) status lights. 1 2 3 4 5 6 7 11 1 2 3 4 10 9 8 Control panel display Help button OK button Shows status information, menus, help information, and error messages. Provides detailed information, including animations, about product messages or menus. Makes selections and resumes printing after continuable errors.
Product hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web. In the US, go to www.hp.com/support/colorljM750 for HP's all-inclusive help for your product. Outside the US, follow these steps: 1. Go to www.hp.com/support. 2. Select your country/region. 3. Click Product Support & Troubleshooting. 4. Enter the product name, and then select Search.
2 ENWW Control panel menus ● Navigate the Administration menu ● Print information pages 7
Navigate the Administration menu The Administration menu has several sub-menus, which are listed when you select the menu and then press the OK button. To return to the previous level, press the Back button. 1. At the control panel, press the Home button . 2. Use the arrow buttons to navigate to the Administration menu, and then press the OK button. NOTE: You can perform basic product setup by using the Administration menu. Use the HP Embedded Web Server for more advanced product setup.
Print information pages Information pages provide details about the product and its current configuration. Use the following procedures to print commonly used information pages: Print the menu map The menu map report presents the entire structure of the Administration menu so you can identify how to navigate to any option. 1. At the control panel, press the Home button 2. Open the following menus: ● Administration ● Reports ● Configuration/Status Pages 3. Select the Administration Menu Map item.
10 Chapter 2 Control panel menus ENWW
3 ENWW Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types and tray capacity ● Load paper trays ● Configure trays 11
Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers.
ENWW Media type Do Do not Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product. Glossy or coated paper ● Use only glossy or coated paper that is approved for use in laser printers. ● Do not use glossy or coated paper designed for use in inkjet products.
Change the printer driver to match the paper type and size Change the paper size and type (Windows) 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. 5. Select a paper type from the Paper type drop-down list. 6. Click the OK button. Change the paper size and type (Mac) 14 1.
Supported paper sizes This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 3-1 Supported paper and print media sizes Size Dimensions Letter1 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) A41 210 x 297 mm (8.27 x 11.69 in) RA4 215 x 305 mm (8.47 x 12 in) SRA4 225 x 320 mm (8.86 x 12.2 in) Executive 184 x 267 mm (7.25 x 10.
Table 3-1 Supported paper and print media sizes (continued) Size Dimensions Statement 139.7 x 216 mm (5.5 x 8.5 in) 10 x 15 cm 100 x 150 mm (3.9 x 5.9 in) 11 x 17 (Tabloid) 279 x 432 mm (11 x 17 in) 12 x 18 (Arch B) 305 x 457 mm (12 x 18 in) RA3 305 x 430 mm (12 x 16.9 in) SRA3 320 x 450 mm (12.6 x 17.7 in) Custom Minimum: 76 x 127 mm (3 x 5 in) Tray 1 Tray 2 Tray 3, optional trays 4, 5, and 6 Maximum: 312/320 x 470 mm (12.25/12.6 x 18.5 in)3 Minimum: 148 x 182 mm (5.8 x 7.
Supported paper sizes for duplex printing ● Minimum: 148 x 182 mm (5.8 x 7.1 in) ● Maximum: 312/320 x 457 mm (12.3/12.6 x 18 in) NOTE: Custom media width is limited to 312 mm (12.25 in). However, SRA3, which is 320 mm (12.6 in) wide, is supported. The maximum printable image is 302 mm wide. With the required blank 5 mm margins on each side for printing, any media wider than 312 mm will have its image centered and limited to 302 mm wide.
Supported paper types and tray capacity Media type Dimensions1 Weight Capacity2 Paper, including the following types: Tray 1 minimum: 76 x 127 mm (3 x 5 in) 60 to 105 g/m2 (16 to 28 lb) Tray 1: up to 100 sheets of 75 g/ m2 (20 lb bond) ● Plain ● Letterhead ● Color ● Preprinted ● Prepunched ● Recycled Tray 1 maximum: 320 x 470 mm (12.6 x 18.5 in) Tray 2: up to 250 sheets of 75 g/ m2 (20 lb bond) Tray 2 minimum: 148 x 182 mm (5.8 x 7.
Load paper trays Load Tray 1 1. Open Tray 1. 2. Pull out the tray extension to support the paper. 3. Load paper in the tray.
4. Make sure the stack fits under the tabs on the guides and does not exceed the load-level indicators. 5. Adjust the side guides so that they lightly touch the paper stack but do not bend it. Load Tray 2, Tray 3, and optional Trays 4, 5, and 6 with standard-size paper 1. Open the tray. NOTE: use.
2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used. 3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure the top of the stack is below the tray full indicator. NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam. 4. Close the tray. 5.
Load Tray 2, Tray 3, and optional Trays 4, 5, and 6 with custom-size paper 22 1. Open the tray. 2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used. 3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it.
4. Close the tray. 5. The control panel prompts you to set the paper size and type. Select the Custom setting, and then configure the X and Y dimensions of the custom paper size. NOTE: See the label in the paper tray, or the following illustration, to determine the X and Y dimensions. Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range: Maximum stack height: 10 mm (0.
Tray or bin Paper type Specifications Quantity Tray 21 Paper Range: Maximum stack height: 25 mm (.98 in) 60 g/m2 (16 lb) bond to 220 g/m2 (59 lb) bond Equivalent to 250 sheets of 75 g/m2 (20 lb) bond Transparencies Minimum 0.102 mm (0.004 in) thick Maximum stack height: 25 mm (.98 in) Glossy paper Range: Maximum stack height: 25 mm (.
Paper orientation for loading Tray 1 Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1-sided printing Face down Top edge toward the back of the product Automatic 2-sided printing Face up Top edge toward the back of the product Landscape 1-sided printing Face down Top edge toward the back of the product Automatic 2-sided printing Face up Top edge toward the back of the product ENWW Load paper trays 25
Paper type Image orientation Duplex mode How to load paper Prepunched Portrait or landscape 1- or 2-sided printing Face down Holes toward the right side of the tray Envelopes 26 Short edge of the envelope feeding into the product Chapter 3 Paper and print media 1-sided printing Face down Top edge toward the back of the product ENWW
Paper orientation for loading Tray 2, Tray 3, or optional Trays 4, 5, and 6 Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1-sided printing Face up Top edge at the back of the tray Automatic 2-sided printing Face down Top edge at the back of the tray Landscape 1-sided printing Face up Top edge toward the right side of the tray Automatic 2-sided printing Face down Top edge toward the right side of the tray Prepunched Portrait 1-sided printing Fa
Configure trays The product automatically prompts you to configure a tray for type and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or media type for a print job through the printer driver or a software program and the tray is not configured to match the print-job’s settings NOTE: The prompt does not appear if you are printing from Tray 1, and it is configured for the Any Size and Any Type settings.
5. Press the OK button to save your selection. 6. Press the Home button to exit the menus. Automatic paper sensing (auto-sense mode) The automatic media type sensor functions when that tray is configured to the Any Type or plain type setting. It also functions when the Print Mode setting for that tray is set to the Auto Sense Mode option. After it has picked up paper from the tray, the product can detect overhead transparencies, paper weight, and gloss level.
30 ● To print by type or size, select the type or size from the Page Setup dialog box, the Print dialog box, the Preferences dialog box, or the Print Properties dialog box, depending on the software program. ● If you often print on a certain type or size of paper, configure a tray for that type or size. Then, when you select that type or size as you print a job, the product automatically pulls paper from the tray that is configured for that type or size.
4 ENWW Print tasks ● Supported print drivers (Windows) ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Additional print tasks (Windows) ● Additional print tasks (Mac OS X) ● Store print jobs on the product ● Add a job-separator page (Windows) ● Mobile printing 31
Supported print drivers (Windows) Print drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following print drivers are available at www.hp.com/support/ colorljM750. HP PCL 6 driver HP UPD PS driver HP UPD PCL 5 HP UPD PCL 6 ● Provided as the default driver on the in-box CD. This driver is automatically installed unless you select a different one.
enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually. For more information, go to www.hp.com/go/upd. UPD installation modes Traditional mode Dynamic mode ENWW ● To use this mode, download UPD from the Internet. Go to www.hp.com/go/ upd. ● Use this mode if you are installing the driver for a single computer. ● It operates with a specific product.
Print tasks (Windows) Use a printing shortcut (Windows) 34 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab.
4. Select one of the shortcuts. Click the OK button to close the Document Properties dialog box. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the print driver. 5. In the Print dialog box, click the OK button to print the job.
Create printing shortcuts (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.
5. Select the print options for the new shortcut. 6. Click the Save As button.
38 7. Enter a name for the shortcut, and then click the OK button. 8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
Automatically print on both sides (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
40 4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job.
Manually print on both sides (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job.
42 5. Retrieve the printed stack from the output bin, and place it with the printed-side facing up in Tray 1. 6. If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down list.
44 5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job.
Select the page orientation (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. Click the OK button to close the Document Properties dialog box. 5. 46 In the Print dialog box, click the OK button to print the job.
Select the paper type (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option.
48 5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and click the OK button. 8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
Print the first or last page on different paper (Windows) 50 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button.
5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button. 7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page.
52 8. Click the OK button. 9. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
Scale a document to fit page size (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab.
4. Select the Print document on option, and then select a size from the drop-down list. Click the OK button to close the Document Properties dialog box. 5. 54 In the Print dialog box, click the OK button to print the job.
Create a booklet (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box.
5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet. Click the OK button to close the Document Properties dialog box. 6. 56 In the Print dialog box, click the OK button to print the job.
Print tasks (Mac OS X) Use a printing preset (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. In the Presets menu, select the printing preset. 4. Click the Print button. NOTE: To use print-driver default settings, select the standard option. Create a printing preset (Mac OS X) Use printing presets to save the current print settings for reuse. 1. Click the File menu, and then click the Print option. 2.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing up in the input tray. 8. If prompted, touch the appropriate control panel button to continue. Print multiple pages per sheet (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Layout menu. 4.
4. Select where to print the cover page. Click either the Before Document button or the After Document button. 5. In the Cover Page Type menu, select the message that you want to print on the cover page. NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu. 6. Click the Print button. Scale a document to fit page size (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3.
Additional print tasks (Windows) Cancel a print job (Windows) NOTE: 1. 2. If the print job is too far into the printing process, you might not have the option to cancel it. If the print job is currently printing, cancel it from the product control panel by following this procedure: a. From the Home screen on the product control panel, touch the Stop button. The product pauses the job, and the Job Status screen opens. b.
Select a custom paper size (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Custom button. 5. Type a name for the custom size and specify the dimensions. ● The width is the short edge of the paper. ● The length is the long edge of the paper. 6. Click the Save button, and then click the Close button. 7.
Additional print tasks (Mac OS X) Cancel a print job (Mac OS X) NOTE: 1. 2. If the print job is too far into the printing process, you might not have the option to cancel it. If the print job is currently printing, cancel it from the product control panel by following this procedure: a. From the Home screen on the product control panel, touch the Stop button. The product pauses the job, and the Job Status screen opens. b.
ENWW 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Watermarks menu. 4. From the Mode menu, select the Watermark option. 5. From the Pages drop-down list, select whether to print the watermark on all pages or on the first page only. 6. From the Text drop-down list, select one of the standard messages, or select the Custom option and type a new message in the box. 7. Select options for the remaining settings. 8.
Store print jobs on the product Create a stored job (Windows) You can store jobs on the product so you can print them at any time. 64 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Job Storage tab.
4. Select a Job Storage Mode option. ● Proof and Hold: Print and proof one copy of a job and then print more copies. ● Personal Job: The job does not print until you request it at the product control panel. For this job-storage mode, you can select one of the Make Job Private/ Secure options. If you assign a personal identification number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name. Select which option to use if another stored job already has that name: 6. ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with the new one. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
5. ● Quick Copy: Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later. ● Stored Job: Store a job on the product and allow other users to print the job at any time. If you assign a personal identification number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name.
Add a job-separator page (Windows) The product can insert a blank page at the beginning of each print job to make sorting jobs easier. NOTE: 1. The following procedure turns on this setting for all print jobs. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes. Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Mobile printing HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To determine the best choice for your needs, go to www.hp.com/go/LaserJetMobilePrinting (English only). HP ePrint Use HP ePrint to print documents by sending them as an email attachment to the product's email address from any email enabled device. NOTE: The product might require a firmware update to use this feature.
AirPrint Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following applications: ● Mail ● Photos ● Safari ● iBooks ● Select third-party applications To use AirPrint, the product must be connected to the same wireless network as the Apple device.
5 ENWW Color ● Adjust color ● Change the color options (Windows) ● Change the color theme for a print job (Windows) ● Change the color options (Mac OS X) ● Match colors 71
Adjust color Manage color by changing the settings on the Color tab (Windows) or the Color Options or Color/ Quality Options menu (Mac) in the printer driver. Automatic Setting color options to the default or Automatic setting typically produces the best possible print quality for color documents. The default or Automatic color adjustment option optimizes the neutralgray color treatment, halftones, and edge enhancements for each element in a document.
Manual color adjustment Manually set the color options to adjust the neutral-gray color treatment, halftones, and edge enhancements for text, graphics, and photographs. To open the manual color adjustment options, follow one of these procedures: ● Windows: From the Color tab, click the HP EasyColor check box to clear it, click the Manual button, and then click the Settings button. ● Mac: Open the Advanced menu, or select the appropriate tab with the Color/Quality Options tab.
Use the HP EasyColor option If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technology scans documents and automatically adjusts photographic images in .JPEG or .PNG format. HP EasyColor technology enhances the entire image at one time, rather than dividing it into several pieces, which results in improved color consistency, sharper details, and faster printing.
Change the color options (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. Select the HP EasyColor check box to clear it. 5. Click the Automatic or Manual setting. ● Automatic setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust the color settings independently from other settings.
Change the color theme for a print job (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. Select the HP EasyColor check box to clear it. 5. Select a color theme from the Color Themes drop-down list. 6. 76 ● Default (sRGB): This theme sets the product to print RGB data in raw device mode.
Change the color options (Mac OS X) ENWW 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Color Options menu. 4. Click the HP EasyColor check box to clear it. 5. Open the Advanced settings. 6. Adjust the individual settings for text, graphics, and photographs. 7. Click the Print button.
Match colors The process of matching product output color to a computer screen is quite complex because printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black) process. Several factors can influence the ability to match printed colors to those on a monitor.
1. From the Home screen on the product control panel, scroll to and touch the Administration button. 2. Open the following menus: 3. ● Reports ● Other Pages Select either the RGB Samples or the CMYK Samples option, and touch the OK button. PANTONE® color matching PANTONE has multiple color matching systems. PANTONE MATCHING SYSTEM® is very popular and uses solid inks to generate a wide range of color hues and tints. NOTE: PANTONE Colors generated might not match PANTONE-identified standards.
80 Chapter 5 Color ENWW
6 ENWW Manage and maintain ● HP Embedded Web Server ● HP Utility for Mac OS X ● Use HP Web Jetadmin software ● Manage supplies and accessories ● Clean the product ● Software and firmware updates 81
HP Embedded Web Server Use the HP Embedded Web Server to manage printing functions from your computer instead of the product control panel.
HP Utility for Mac OS X Use the HP Utility for Mac OS X to check product status or to view or change product settings from your computer. You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/ IP-based network. Open HP Utility From the Finder, click Applications, click Hewlett-Packard, and then click HP Utility. If HP Utility is not included in the Utilities list, use the following procedure to open it: 1.
Menu Item Description Update Firmware Transfers a firmware update file to the product. NOTE: This option is available only after you open the View menu and select the Show Advanced Options item. Commands Sends special characters or print commands to the product after the print job. NOTE: This option is available only after you open the View menu and select the Show Advanced Options item.
Use HP Web Jetadmin software HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
Manage supplies and accessories Print when a cartridge is at estimated end of life Supplies messages ● Low—where is the color of the supply, and is the type of supply. The product indicates when a supply level is low. The actual print cartridge life remaining can vary, but the supply does not need to be replaced now. Consider having a replacement cartridge available to install when the print quality is no longer acceptable.
Once an HP supply has reached Very Low, the HP Premium Protection Warranty on that supply has ended. Manage print cartridges Toner cartridge storage Do not remove the toner cartridge from its package until you are ready to use it. CAUTION: minutes. To prevent damage to the toner cartridge, do not expose it to light for more than a few HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might have access to this data, as well. Any third party possessing the toner cartridge might have access to the anonymous information on the memory chip.
4. Remove the new print cartridge from its protective bag. NOTE: Be careful not to damage the memory tag on the print cartridge. 5. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. 6. Remove the orange protective cover from the print cartridge. CAUTION: light. Avoid prolonged exposure to CAUTION: Do not touch the green roller. Doing so can damage the cartridge.
7. Align the print cartridge with its slot and insert the print cartridge until it clicks into place. NOTE: angle. 8. 90 The print cartridges go in at a slight Close the front door.
Replace the toner collection unit Replace the toner collection unit when the control panel prompts you. NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner collection unit and reuse it. Doing so could lead to toner being spilled inside the product, which could result in reduced print quality. After use, return the toner collection unit to HP’s Planet Partners program for recycling. 1. Open the rear door. 2.
3. Place the attached cap over the opening at the top of the unit. 4. Remove the new toner collection unit from its packaging. 5. Insert the new unit into the product. 6. Close the rear door. To recycle the used toner collection unit, follow the instructions included with the new toner collection unit.
Clean the product Over time, particles of toner and paper accumulate inside the product. This can cause print-quality problems during printing. Cleaning the product eliminates or reduces these problems. Clean the paper path and print-cartridge areas every time that you change the print cartridge or whenever print-quality problems occur. As much as possible, keep the product free from dust and debris. To clean the product exterior, use a soft, water-moistened cloth. Clean the paper path ENWW 1.
Software and firmware updates HP regularly updates features that are available in the product firmware. To take advantage of the most current features, update the product firmware. Download the most recent firmware update file from the Web: 94 ● In the US, go to www.hp.com/support/colorljM750. Click Drivers & Software. ● Outside the US, go to www.hp.com/support. Select your country/region. Click Drivers & Software. Enter the product name (for example, “LaserJet M575”), and then select Search.
7 ENWW Solve problems ● Self help ● Solve general problems ● Interpret control-panel messages ● Clear jams 95
Self help In addition to the information in this guide, other sources are available that provide helpful information. Control panel help 96 Chapter 7 Solve problems The control panel has built-in help that guides you through several tasks, such as replacing print cartridges and clearing jams.
Solve general problems If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist. Troubleshooting checklist 1. 2. Make sure the product Ready light is on. If no lights are on, complete these steps: a. Check the power-cable connections. b. Check that the power is turned on.
8. Verify that you have installed the printer driver for this product. Check the program to make sure that you are using the printer driver for this product. 9. Print a short document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print), complete these steps: a. Try printing the job from another computer that has the product software installed. b.
Interpret control-panel messages Control-panel message types Four types of control-panel messages can indicate the status of or problems with the product. Message type Description Status messages Status messages reflect the current state of the product. They inform you of normal product operation and require no interaction to clear them. They change as the state of the product changes.
Table 7-1 Supplies status messages Control panel message Description Recommended action 10.XX.YY Supply memory error The product cannot read or write to at least one print cartridge memory chip or a memory chip is missing from a print cartridge. Reinstall the print cartridge, or install a new print cartridge.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Cyan cartridge very low The print cartridge is at the estimated end of its useful life. To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You do not need to replace the print cartridge at this time unless the print quality is no longer acceptable. The actual print cartridge life can vary. Print quality might decrease.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Incompatible transfer unit The transfer unit is incompatible with this product. 1. Open the right door. 2. Remove the incompatible transfer unit. 3. Install the correct transfer unit. 4. Close the right door. Magenta cartridge low The print cartridge is nearing the estimated end of its useful life. The product indicates when the print cartridge level is low.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Replace supplies This alert appears only if the product is configured to stop when the print cartridges reach the "very low" threshold. Two or more supplies are at the estimated end of life. The actual life remaining might be different than the estimation. Consider having replacement supplies available to install when print quality is no longer acceptable.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Supplies very low This message appears when at least two supplies have reached the very low threshold. Identify which supplies are low. The actual supply life remaining might vary. You do not need to replace the supplies at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP Premium Protection Warranty for that supply has ended.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Yellow cartridge low The print cartridge is nearing the estimated end of its useful life. The product indicates when the print cartridge level is low. The actual print cartridge life remaining can vary. Consider having a replacement cartridge available to install when the print quality is no longer acceptable. The print cartridge does not need to be replaced now.
Clear jams Prevent jams Common causes of jams1 Cause Solution The paper length and width guides are not adjusted correctly. Adjust the guides so they are against the paper stack. The media does not meet specifications. Use only media that meets HP specifications. See Paper and print media on page 11. You are using media that has already passed through a printer or copier. Do not use media that has been previously printed on or copied. An input tray is loaded incorrectly.
Jam locations Use this illustration to identify locations of jams. In addition, instructions appear on the control panel to direct you to the location of jammed paper and how to clear it. NOTE: Internal areas of the product that might need to be opened to clear jams have green handles or green labels.
Clear jams in Tray 1 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Touch the OK button to clear the message. 2. If you cannot remove the paper, or if no jammed paper is visible in Tray 1, close Tray 1 and open the upper right door.
3. Gently pull the paper out of the pick up area. 4. Close the upper right door.
Clear jams from Tray 2, Tray 3, or an optional tray CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces of paper in the tray, which might cause another jam. Be sure to clear jams before opening the tray. 1. Open the tray and make sure that the paper is stacked correctly. Remove any jammed or damaged sheets of paper. To access jammed paper from the tray cavity, remove the tray from the product. 2. Close the tray. 3.
Clear jams in the upper right door CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the upper right door. 2. Gently pull the paper out of the pickup area. 3. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. CAUTION: Do not touch the transfer roller (callout 1). Contaminants on the roller can affect print quality.
4. Paper could be jammed inside the fuser where it would not be visible. Open the fuser jam access door. If paper is jammed inside the fuser, gently pull it straight up to remove it. If the paper tears, remove all paper fragments. CAUTION: Even if the body of the fuser has cooled, the rollers that are inside could still be hot. Do not touch the fuser rollers until they have cooled. If no paper is found but the product still reports a jam, remove the fuser to check for jammed paper inside the fuser cavity.
Clear jams in the lower right door 1. Open the lower right door. 2. If paper is visible, gently pull the jammed paper up or down to remove it. 3. Close the lower right door.
Clear jams in the output bin area 1. If paper is visible from the output bin, grasp the leading edge and remove it.
A ENWW Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers 115
Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using HP software The HP Embedded Web Server contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.
Part numbers Ordering information and availability might change during the life of the product. Accessories Item Description Part number HP Color LaserJet 1 x 500 Paper Feeder 500-sheet paper tray CE860A HP Color LaserJet 3 x 500 Paper Feeder and stand 1500-sheet paper tray. Contains three 500-sheet trays.
118 Appendix A Supplies and accessories ENWW
Index A accessories ordering 116 part numbers 117 Administration menu, control panel 8 AirPrint 70 anticounterfeit supplies 87 Attention light locating 5 automatic paper sensing 29 B bins, output capacity 23 blank pages placing between print jobs 68 Bonjour identifying 82 booklets creating (Windows) 55 printing (Mac) 59 browser requirements HP embedded Web Server 82 buttons, control panel locating 5 C cable, USB part number 117 canceling a print request (Mac OS X) 62 canceling a print request (Windows) 60
first page printing on different paper (Windows) 50 fonts upload, Mac 83 fraud Web site 87 fuser jams 111 fuser kit part number 117 G graphical and text display, control panel 5 grayscale printing 72 H Home button 5 HP Easy Color disabling 74 using 74 HP Embedded Web Server (EWS) features 82 network connection 82 HP ePrint 69 HP ePrint software 69 HP fraud Web site 87 HP Universal Print Driver 32 HP Utility 83 HP Utility for Mac Bonjour 83 features 83 HP Utility, Mac 83 HP Web Jetadmin 85 I information page
page sizes scaling documents to fit (Mac) 59 scaling documents to fit (Windows) 53 pages per sheet selecting (Mac) 58 selecting (Windows) 43 paper covers, using different paper 50 first and last pages, using different paper 50 load 19 loading orientation 24 paper jams common causes of 106 locations 107 paper path cleaning 93 paper size changing 14, 60 paper sizes selecting (Mac) 62 selecting custom sizes (Mac) 62 selecting custom sizes (Windows) 61 supported 15 supported for duplex 17 paper type selecting (
transparencies automatic sensing 29 printing (Windows) 47 trapping 73 Tray 1 automatic paper sensing 29 capacity 23 jams 108 Tray 2 capacity 24 jams 110 trays capacity 23 configure 28 included 2 load 19 paper orientation 24 troubleshooting checklist 97 control panel messages 99 error messages, numerical list 100 two-sided printing settings (Windows) 39 U universal print driver 32 upper right door jams 111 W warnings iii watermarks printing (Mac) 62 printing (Windows) 61 Web browser requirements HP Embedded
