HP COLOR LASERJET CP5220 SERIES PRINTER Software Technical Reference
HP Color LaserJet CP5220 Series Printer Software Technical Reference
Copyright and license Trademark credits ©2009 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, PostScript®, and the Acrobat® logo are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Document and product basics Purpose and scope .............................................................................................................................. 2 Introduction .......................................................................................................................... 2 Software technical reference overview ................................................................................ 2 Product overview ........................................
Manual color adjustment ................................................................................... 25 Manual color options ........................................................................ 25 Color themes ..................................................................................................... 25 Match colors ......................................................................................................................
Product Security ............................................................................... 61 Print Settings folder ........................................................................................... 61 Printing ............................................................................................. 62 PCL5 ................................................................................................. 64 PostScript ........................................................................
IPv6 Configuration ............................................................................................. 93 Network Identification ........................................................................................ 93 Advanced ......................................................................................................... 94 SNMP ............................................................................................................... 96 HP Web Jetadmin ...........................
Paper/Output settings ...................................................................................................... 151 Copy Count setting ......................................................................................... 151 Graphic settings ............................................................................................................... 152 Image Color Management settings ................................................................. 152 TrueType Font settings ............
Document preview image ................................................................................................ 181 Print Quality group box .................................................................................................... 181 Print Quality drop-down menu ......................................................................... 182 Gloss Level (HP UPD PS only) ....................................................................... 182 Gloss Level driver settings ...................
Automatic ........................................................................................................ 200 Manual ............................................................................................................ 200 Print in Grayscale ............................................................................................ 201 Color Themes .................................................................................................................. 202 Document preview image ..
Troubleshooting the product setup ................................................. 228 Remove the printing-system software from Macintosh operating systems ...................................... 230 Supported utilities for Macintosh ...................................................................................................... 230 HP Embedded Web Server ............................................................................................. 230 Use features in the Macintosh printer driver .....
Port communication ......................................................................................................... 257 Overview ......................................................................................................... 257 USB port connections ..................................................................................... 257 Device conflicts in Windows ............................................................................ 257 Open the Windows Device Manager ............
xii ENWW
List of tables Table 1-1 Table 1-2 Table 1-3 Table 2-1 Table 2-2 Table 2-3 Table 2-4 Table 2-5 Table 2-6 Table 2-7 Table 2-8 Table 2-9 Table 2-10 Table 2-11 Table 2-12 Table 2-13 Table 2-14 Table 2-15 Table 2-16 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 4-6 Table 4-7 Table 4-8 Table 4-9 Table 4-10 Table 4-11 Table 4-12 Table 4-13 Table 5-1 Table 5-2 ENWW Software technical reference overview ..............................................................................................
Table 6-1 Table 6-2 Table 6-3 Table 6-4 xiv Supported paper and print media sizes ......................................................................................... 240 Supported envelopes and postcards ............................................................................................. 241 Supported paper attributes ............................................................................................................ 245 Tray 1 and Tray 2 specifications .............................
List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 ENWW Animated Getting Started Guide – Main screen ............................................
Figure 2-35 Figure 2-36 Figure 2-37 Figure 2-38 Figure 2-39 Figure 2-40 Figure 2-41 Figure 2-42 Figure 2-43 Figure 2-44 Figure 2-45 Figure 2-46 Figure 2-47 Figure 2-48 Figure 2-49 Figure 2-50 Figure 2-51 Figure 2-52 Figure 2-53 Figure 2-54 Figure 2-55 Figure 2-56 Figure 2-57 Figure 2-58 Figure 2-59 Figure 2-60 Figure 2-61 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figur
Figure 3-18 Figure 3-19 Figure 3-20 Figure 3-21 Figure 3-22 Figure 3-23 Figure 3-24 Figure 3-25 Figure 3-26 Figure 3-27 Figure 3-28 Figure 3-29 Figure 3-30 Figure 3-31 Figure 3-32 Figure 3-33 Figure 3-34 Figure 3-35 Figure 3-36 Figure 3-37 Figure 3-38 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figur
Figure 4-24 Figure 4-25 Figure 4-26 Figure 4-27 Figure 4-28 Figure 4-29 Figure 4-30 Figure 4-31 Figure 4-32 Figure 4-33 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 6-1 Figure 6-2 xviii Finishing tab – Orientation group box ......................................................................................... 197 Color tab .....................................................................................................................................
1 ENWW Document and product basics ● Purpose and scope ● Product overview ● Documentation availability and localization ● Software availability and localization ● Product walkaround 1
Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet CP5220 Series printers. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate.
Table 1-1 Software technical reference overview (continued) Chapter Content Chapter 2, Software description This chapter provides an overview of the printing-system software installer and print drivers.
Product overview Base models ● Prints up to 20 pages per minute (ppm) on letter-size and A4-size media. ● 100-sheet multipurpose tray (Tray 1) and 250-sheet input tray (Tray 2) ● Optional 500-sheet input tray (Tray 3) ● Hi-Speed universal serial bus (USB) 2.0 port Network models ● Prints up to 20 ppm on letter-size and A4-size media. ● 100-sheet multipurpose tray (Tray 1) and 250-sheet input tray (Tray 2) ● Optional 500-sheet input tray (Tray 3) ● Hi-Speed universal serial bus (USB) 2.
Documentation availability and localization The documentation in the following table is available for the HP Color LaserJet CP5220 Series printer. Table 1-2 User documentation availability and localization Document name Languages Location HP Color LaserJet CP5220 Series Printer User Guide English The HP Color LaserJet CP5220 Series Printer User Guide is available in electronic format on the HP Color LaserJet CP5220 Series printer printingsystem software CD.
Table 1-2 User documentation availability and localization (continued) Document name Languages Location HP Color LaserJet CP5220 Series Printer User Guide (cont) Italian The HP Color LaserJet CP5220 Series Printer User Guide is available in electronic format on the HP Color LaserJet CP5220 Series printer printingsystem software CD.
Table 1-2 User documentation availability and localization (continued) ENWW Document name Languages Location HP Color LaserJet CP5220 Series Printer Getting Started Guide ● English ● French ● Italian The HP Color LaserJet CP5220 Series Printer Getting Started Guide is available in hard copy and comes in the box with your HP Color LaserJet CP5220 Series printer.
Table 1-2 User documentation availability and localization (continued) Document name Languages HP Color LaserJet CP5220 Series Printer Getting Started Guide (cont) ● English ● Thai ● Indonesian (Bahasa) ● Korean ● Simplified Chinese ● Traditional Chinese ● Japanese ● Vietnamese Location Korean Lituanian Latvian Dutch Norwegian Polish Portuguese (Brazilian) Romanian Russian Slovak Slovenian Serbian Swedish Thai Turkish Ukrainian Vietnamese Simplified Chinese Traditional Chinese 8 Chapte
Software availability and localization Download the printing-system software from the Web, or order it on a CD from HP fulfillment centers. NOTE: This document describes drivers that are shipped with the printing-system software CD. This document does not describe any drivers that might be released for use by support personnel. The following table lists the availability of HP Color LaserJet CP5220 Series printer software components by installation method.
HP.com — links from Install More Product Software button on the HP Color LaserJet CP5220 Series software CD HP UPD PS Easy Printer Care Basic Color Match tool (Windows Vista and XP only) HP Smart Web Printing (Windows Vista and XP only) Marketing Resource Software (Windows Vista and XP only) Topics: ● Printing-system software on the Web ● In-box printing-system software CDs Printing-system software on the Web All software that is contained on the installation CD is also available on the Web.
● ENWW ◦ DA = Danish (Dansk) ◦ DE = German (Deutsch) ◦ EL = Greek ◦ EN = English ◦ ES = Spanish (Español) ◦ ET = Estonian (English driver) ◦ FI = Finnish (Suomi) ◦ FR = French (Français) ◦ HE = Hebrew ◦ HR = Croatian (English driver) ◦ HU = Hungarian (Magyar) ◦ IT = Italian (Italiano) ◦ KK = Kazakh (English driver) ◦ LT = Lithuanian (English driver) ◦ LV = Latvian (English driver) ◦ NL = Dutch (Nederland) ◦ NO = Norwegian (Norsk) ◦ PL = Polish (Polski) ◦ PT = Brazilian
12 ◦ JA = Japanese ◦ KO = Korean ◦ TH = Thai ◦ VI = Vietnamese (English driver) ◦ ZHCN = Simplified Chinese ◦ ZHTW = Traditional Chinese Chapter 1 Document and product basics ENWW
Product walkaround Front and side view 1 2 8 3 7 4 6 5 ENWW 1 Output bin (holds 250 sheets of standard paper) 2 Front door (provides access to the print cartridges) 3 Tray 2 (holds 250 sheets of standard paper and provides jam access) 4 Optional Tray 3 (holds 500 sheets of standard paper) 5 Power button 6 Control panel 7 Optional Tray 3 right jam access 8 Tray 1 (multipurpose tray—holds 100 sheets of standard paper) Product walkaround 13
Back view 1 2 4 3 1 Rear door (for toner waste bin access) 2 DIMM door (for adding memory—one additional DIMM slot is available) 3 Hi-Speed USB 2.0 port and network port (network models only) 4 Power connection Model and serial numbers The model number and serial number are listed on an identification label located on the left side of the product.
2 Windows software description Introduction The HP Color LaserJet CP5220 Series printer comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX® systems also support the HP Color LaserJet CP5220 Series printer, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
Windows printing-system software Topics: ● Printing system and installer ● Driver configuration for Windows Printing system and installer Topics: ● Animated Getting Started Guide ● Printing-system CD browser ● Installer features Animated Getting Started Guide Use the HP Color LaserJet CP5220 Series Animated Getting Started Guide to set up the HP Color LaserJet CP5220 Series printer.
The following figure shows the main screen of the HP Color LaserJet CP5220 Series Animated Getting Started Guide. Figure 2-1 Animated Getting Started Guide – Main screen If the screen does not appear when you insert the software CD into the CD-ROM drive, follow these steps to open the CD browser: 1. Click Start. 2. Click Run. 3. Click Browse… and navigate to the root directory of the software CD. 4. Double-click the Autorun.exe file to start the Animated Getting Started Guide.
To open the CD browser, complete one of the following steps: ● On the animated getting started guide main screen, click the Install Product Software button. ● In Windows Explorer, navigate to the root directory of the software CD, and then double-click the Setup.exe file. Figure 2-2 Software CD browser The main screen of the software CD browser contains installation and documentation options in the left panel. Move the cursor over each option to see a description of the option in the right panel.
Help Open a help navigation screen that contains the following links: ● Browse User Guide: Open the product user guide on this CD. The user guide is also available in a print-friendly PDF format. To access the PDF version, either browse this CD, and open the preferred language folder, or go to the product support Web site. NOTE: You must have Adobe Acrobat Reader installed on the computer to read documents in .PDF format. Adobe Acrobat Reader is available as a free download at the following Web site: www.
The HP Color LaserJet CP5220 Series printing-system software CD also includes the following features: ● The HP LaserJet Uninstaller Utility ● Yahoo toolbar option All of the Windows system components are installed by using the HP Color LaserJet CP5220 Series printing-system installer. The installer automatically detects the language of the operating system. See Documentation availability and localization on page 5.
HP Printer Update utility The HP Printer Update utility allows you to update the product firmware from a computer. The utility also enables you to change the product language and country/region settings from the computer, instead of at the product control panel. This software utility resides on the software CD that comes with the product. The utility runs during install.
HP driver diagnostic printer check tool Use the HP driver diagnostic printer check tool, a Web-based diagnostic software program, to determine whether the correct and most current print driver for the HP Color LaserJet CP5220 Series printer is in use. Two methods are available to gain access to the HP driver diagnostic printer check tool: 1. Open a Web browser. 2. Go to the following Web site: www.hp.com/go/drivercheck.
Advanced color use The product provides automatic color features that generate excellent color results. Carefully designed and tested color tables provide smooth, accurate color rendition of all printable colors. The product also provides sophisticated tools for the experienced professional. HP ColorSphere toner HP designs the print system (printer, print cartridges, toner, and paper) to work together to optimize print quality, product reliability, and user productivity.
NOTE: Factors such as the type of monitor you use and the room lighting can affect the appearance of colors on your screen. For more information, see Match colors on page 26. The latest versions of Adobe PhotoShop, CorelDRAW, Microsoft Office, and many other programs use sRGB to communicate color. Because it is the default color space in Microsoft operating systems, sRGB has been adopted broadly.
When the Print in Grayscale check box is selected, the product uses the monochrome mode, which reduces use of the color cartridges. Manual color adjustment Use the Manual color adjustment option to adjust the neutral-gray color treatment, halftones, and edge enhancements for text, graphics, and photographs. To gain access to the manual color options, from the Color tab, select the Manual option, and then click the Settings button.
Setting description Setting options RGB Color ● The Default (sRGB) option instructs the product to interpret RGB color as sRGB. The sRGB standard is the accepted standard of Microsoft and the World Wide Web Consortium (www.w3.org). ● The Vivid (sRGB) option instructs the product to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This setting is recommended for printing business graphics.
Match colors using the Microsoft Office Basic Colors palette You can use HP ToolboxFX to print a palette of the Microsoft Office Basic Colors. Use this palette to select the colors that you want to use in printed documents. It shows the actual colors that print when you select these basic colors in a Microsoft Office program. 1. In HP ToolboxFX, select the Help folder. 2. In the Color Printing Tools section, select Print Basic Colors. 3.
NOTE: HP ToolboxFX installation is supported for any operating systems that support a full install of the product software.
HP Easy Printer Care HP Easy Printer Care is a standalone software program that manages from 1 to 15 printers. It enables you to view the status of all HP printers, set up printer and status alerts, generate printer usage reports, and reorder supplies. NOTE: The HP Easy Printer Care Software will be available for the HP Color LaserJet CP5220 Series printer in late 2009 at the following Web site: www.hp.
HP ToolboxFX This section provides information about the following topics: ● HP ToolboxFX overview ● System requirements ● Key features ● HP ToolboxFX folders ● Other screens HP ToolboxFX overview NOTE: HP ToolboxFX is available for Microsoft Windows XP and Windows Vista operating systems only. HP ToolboxFX is only available with a full installation. It is not installed during an minimal Installation.
Start HP ToolboxFX Start the HP ToolboxFX by using any of the following methods: ● Double-click the HP ToolboxFX icon in the Microsoft Windows system tray. ● Click Start, click All Programs, click HP, click HP Color LaserJet CP5220 Series, and then click HP ToolboxFX. ● Right-click the HP ToolboxFX icon in the Microsoft Windows system tray. Then click Open HP ToolboxFX. Structure HP ToolboxFX consists of a single framework divided into several sections. ● Heading banner.
● E-mail alert Through HP ToolboxFX, the appropriate person can be alerted when the HP Color LaserJet CP5220 Series printer needs attention. To see a list of the events that generate alerts in HP ToolboxFX, see Set up Status Alerts on page 41. For status alerts, a group of errors or a group of print-cartridge warnings can be selected, but not specific items within those groups. To configure alerts, use the Set up Status Alerts screen in the Alerts folder in HP ToolboxFX.
HP ToolboxFX folders The HP ToolboxFX folders section describes the following: ● Status folder ● Alerts folder ● Help folder ● System Settings folder ● Print Settings folder ● Network Settings folder Status folder The Status folder contains the following screens: ENWW ● Device Status ● Supplies Status ● Device Configuration ● Network Summary ● Reports ● Color Usage Job Log ● Event Log HP ToolboxFX 33
Device Status The Device Status screen shows product status messages from the product. The Device Status screen also contains some pertinent printer information and product settings. Figure 2-4 HP ToolboxFX Device Status screen NOTE: The HP Color LaserJet CP5220 Series printers include a Supplies Status section and a Supplies Information section on the Device Status screen.
Supplies Status The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product.
Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen are consistent with the configuration page that the firmware generates.
Network Summary The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen are consistent with the configuration page that the firmware generates.
Reports Use the Reports screen to print the internal special pages that the product generates. The content of these reports is generated by the product firmware, not by the HP ToolboxFX. Click Print next to the name of the page to be printed.
Color Usage Job Log Use the Color Usage Job Log screen to complete the following tasks: ● Find the printer serial number under the Product Information subheading. ● Check the number of print jobs stored under the Usage Totals subheading. The log also includes information about how much color the printer has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
Event Log Use the Event Log screen to monitor events for the HP Color LaserJet CP5220 Series printer. Up to 10 events can appear on this screen. If this screen is empty, no events have occurred on the printer.
Figure 2-11 HP ToolboxFX Alerts folder Set up Status Alerts Use the Set up Status Alerts screen to set up status alerts for the HP Color LaserJet CP5220 Series printer. Select the Turn on alerts option and then click Apply to turn on alerts. Figure 2-12 HP ToolboxFX Set up Status Alerts screen Select options under Show an alert to receive alerts like those in the following table.
Table 2-2 Supported pop-up alerts for HP ToolboxFX 42 Pop-up alerts Event Printer Alerts ● Load Paper Tray 1 [TRAY] [SIZE] ● Yellow Toner Level Sensor Error ● Load Paper Tray 2 [TRAY] [SIZE] ● Magenta Toner Level Sensor Error ● Tray 1 Paper Out ● Cyan Toner Level Sensor Error ● Tray 2 Paper Out ● Black Toner Level Sensor Error ● Tray 3 Paper Out ● Top Sensor Error ● Paper Mispick ● 541 Error ● Insufficient Memory ● 550 Error ● Door Cover Open ● DCC NVRAM Data Error ● Ma
Table 2-2 Supported pop-up alerts for HP ToolboxFX (continued) Supplies Warning Alerts Supplies Error Alerts ENWW ● Order Black Cartridge ● Replace Yellow Printing In Black ● Order Yellow Cartridge ● Printing In Black Replace Supply ● Order Magenta Cartridge ● Replace Supplies Override In Use ● Order Cyan Cartridge ● Replace Black Override In Use ● Order Supplies ● Replace Cyan Override In Use ● Replace Cyan Printing In Black ● Replace Magenta Override In Use ● Replace Magenta Pr
Select one or more formats for the alert under Show the alert: ● A pop-up message ● A system tray icon NOTE: Click Apply to make the changes take effect. Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up e-mail alerts for the HP Color LaserJet CP5220 Series printer. The default settings for the Set up E-mail Alerts screen are as follows: ● E-mail alerts are turned off by default. ● The SMTP server box and the address boxes are disabled.
● Non-HP print cartridge installed ● Unauthorized supply installed ● Paper out ● Printer mispick ● Remove paper jam ● Unexpected paper size Use the following procedure to activate this feature: 1. Click to select the Turn on e-mail alerts option. 2. Configure the SMTP e-mail server that will be used to send the e-mail message. 3. Type in a valid e-mail address. Up to two e-mail addresses can be configured to receive messages for each event. 4.
NOTE: You must have Adobe Acrobat Reader installed on the computer to read documents in .PDF format. Adobe Acrobat Reader is available as a free download at the following Web site: www.adobe.com ● Cleaning Page. Follow the onscreen directions to clean the printer paper path. ● Calibration. Click Calibrate Now to calibrate the printer. Figure 2-14 HP ToolboxFX Troubleshooting screen Color Printing Tools Use the Color Printing Tools to solve certain color printing problems.
NOTE: Clicking Basic Color Match opens the HP Color Match Software if the software is installed. If the software is not installed, the HP Color Match Software Web site opens where you can download the software.
Animated Demonstrations The following demonstrations are available on the Animated Demonstrations screen: ● Paper jam removal ● Replacing a print cartridge Figure 2-16 HP ToolboxFX Animated Demonstrations screen 48 Chapter 2 Windows software description ENWW
User Guide The following options are available on the User Guide screen: ● Interactive User Guide. Click this to open the user guide in a .CHM version. This view is similar to a Web-page format. ● Printer-Friendly User Guide. Click this button to open a .PDF version of the user guide. Opening the document in this view might require downloading the Adobe Acrobat reader. For more information, see the following Web site: www.adobe.
Device Information The Device Information screen contains identifying information about the printer: ● Device Description. This field shows the version of the HP Color LaserJet CP5220 Series printer that is installed. ● Asset Number. Use this field to assign an identifying asset control number to the printer. ● Company Name. ● Contact Person. Figure 2-18 HP ToolboxFX Device Information screen NOTE: Click Apply to make any changes take effect.
Paper Setup Use this screen to configure the paper-handling defaults for the printer. Change the default settings by clicking the blue arrow next to each option and highlighting the selection. Click Apply to save the new settings. Figure 2-19 HP ToolboxFX Paper Setup screen The following options are available. ● Default paper size. This drop-down menu lists all of the supported paper sizes.
All paper types support the smart duplexing feature, except for paper types that cannot be printed on both sides (such as labels, transparencies, and envelopes) and the following paper types: ◦ Prepunched ◦ Preprinted ◦ Letterhead When the paper type is set to Unspecified, the smart duplexing feature is disabled. To achieve the best print quality when printing on the second side of the page, the product needs to make adjustments to its print modes.
Print Quality Use the Print Quality screen to change when and how often the printer calibrates. You can also use the Calibrate Now button on this screen to cause the printer to calibrate. Figure 2-20 HP ToolboxFX Print Quality screen NOTE: Click Apply to make the changes take effect.
Print Density Use the settings on the Print Density screen to adjust the amount of toner the printer uses for images, pages, and documents. Figure 2-21 HP ToolboxFX Print Density screen The Print Density screen contains the following settings: ● Contrasts. Contrast is the density difference between light (highlight) and dark (shadow) colors.
Paper Types Use the Paper Types screen to map the print modes that the printer will use for each paper type. Figure 2-22 HP ToolboxFX Paper Types screen The purpose of this menu is to specify the engine print mode for paper types that are non-specific. Also, the Plain paper type can be remapped for workflow reasons. A print mode is a special setting that controls the print speed and the fuser temperature of the printer.
Table 2-3 Standard print modes (continued) Standard print modes Target media/weight Print speed Color tables Transparency Mode Transparencies 3/4 speed Overhead Transparency (OHT) Label Mode Labels 3/4 speed Plain Extended Print Modes screen Use the Extended Print Modes screen to adjust the printing process to optimize print quality for various paper types and sizes.
Table 2-5 Print Modes — Transfer Transfer adjustments (only first side) Range (*default) Dry paper Off*/On Humid paper Off*/On Rough paper Off*/On Less/More transfer Off*/–5 to +5 Description Table 2-6 Print Modes — Duplex Transfer Duplex transfer adjustments (only second side) Range (*default) Description Dry paper Off*/On This setting optimizes the transfer voltage (between the transfer belt and paper) for dry conditions or high resistivity paper.
Table 2-8 Optimize modes (continued) Adjustment Range (*default) Description Drum Banding Off*/On This mode reduces the occurrence of sharp lines at the OPC drum pitch (75 mm) by extra prerotations and by jogging the drums slightly after each job. The jogging motion is slightly audible. Registration Extends the pre-rotation and postrotation sequences.
System Setup Use the System Setup screen to change settings on the printer such as Jam Recover and Auto Continue. Figure 2-24 HP ToolboxFX System Setup screen The following Jam recovery settings are available: ● Auto (default) ● On ● Off The following Auto continue settings are available: ● On ● Off (default) Set the Connection time-out (I/O) setting to any value from 5 to 7200 seconds (default is 120). Set the Cartridge low threshold setting to any value from 1 to 20% (default is 6%).
Save/Restore Settings Use the Save/Restore Settings screen to save all of the product settings to a file on the computer. The settings that have been saved into the printer can also be loaded from this screen. Figure 2-25 HP ToolboxFX Save/Restore Settings screen When you click Save, the Save as dialog box might be hidden. Look behind the browser window or on the taskbar. Settings that were saved from a previous HP product cannot be restored.
Product Security Use this screen to set or change the administrator password. Figure 2-26 HP ToolboxFX Product Security screen Network administrators can set user passwords to protect network settings. After a password is set, only users who know the password have access to certain screens within HP ToolboxFX. If a password has been set, users are prompted to type the password.
● Printing ● PCL5 ● PostScript Printing Use the Printing screen to change the printing defaults for the printer.
The following options are available. ● Copies. This setting specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. The requested number of copies appears in the Copies option. Select the number by typing in the box or by using the up and down arrows on the right side of the text box.
PCL5 Use the PCL5 screen to change font information and form length. Figure 2-28 HP ToolboxFX PCL5 screen NOTE: Click Apply to make any changes take effect. PostScript Use the PostScript screen to turn postscript error printing on or off.
NOTE: Click Apply to make the changes take effect. The Print PostScript errors setting specifies whether a PS error-handler message is sent. To get the printer to print an error page when an error occurs in the print job, click On. Network Settings folder The Network Settings folder is only available with a network installation. The HP Color LaserJet CP5220 Series printers contain onboard networking support. This printer model does not require the use of an external Jetdirect box for network connectivity.
Network Summary The Network Summary screen provides an overview of the network settings that are enabled for the HP Color LaserJet CP5220 Series printer.
Click Apply to keep changes. When Apply is clicked, a confirmation dialog box appears for confirmation. Click Yes to continue. Figure 2-32 HP ToolboxFX IPv4 Configuration screen IPv6 Configuration The IPv6 Configuration screen shows the status of the IPv6 Network configuration settings. This screen is read-only and no settings can be modified here.
Up to seven IPv6 addresses can be shown on this screen, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown. Figure 2-33 HP ToolboxFX IPv6 Configuration screen Network Identification Use the Network Identification screen to configure the host name and domain name(s) used to identify the product on the network. The values for host name and domain names are retrieved from the firmware and displayed on this screen.
Table 2-9 Network Identification screen – Text entries (continued) Text entry Disabled status Domain name (IPv6) Disabled if configured by DHCPv6 Bonjour Service name Disabled if Bonjour is disabled Figure 2-34 HP ToolboxFX Network Identification screen ENWW HP ToolboxFX 69
Advanced Use the Advanced screen to configure the enabled settings and other settings, such as link speed, for the printer. Figure 2-35 HP ToolboxFX Advanced screen The following table shows the options and settings that are available for the Advanced screen.
SNMP Use this screen to configure the SNMP networking settings for the printer. Figure 2-36 HP ToolboxFX SNMP screen The following options are available on the SNMP screen. Table 2-11 SNMP options and settings ENWW Options Description Enable SNMP v1 read-write access Select this option to enable SNMP v1 agents on the printer. Custom community names can be configured to control management access to the HP Color LaserJet CP5220 Series printer.
Table 2-11 SNMP options and settings (continued) Enable SNMP v1 read-only access (uses “public” for the Get Community value) Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP5220 Series printer, but limit access to read-only. Write-access is disabled. The default Get Community name "public" is automatically enabled. Set Community name: Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
About HP ToolboxFX Click the HP logo in the HP ToolboxFX heading banner on any HP ToolboxFX screen to gain access to the About HP ToolboxFX dialog box. This dialog box shows the software version number and a copyright notice. This dialog box also shows the version number for each HP ToolboxFX product that is installed.
HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web server in the product that allows users to control settings on the HP Color LaserJet CP5220 Series printer through the Web browser. The HP EWS is available only if the HP Color LaserJet CP5220 Series printer is installed through a network rather than a USB connection. To gain access to the HP EWS, open a Web browser and type the printer IP address in the address bar. The printer IP address is documented on a configuration page.
Device Status The Device Status screen shows status messages from the product. The Device Status screen also contains some pertinent printer information and product settings.
Supplies Status The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product.
Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen are consistent with the configuration page that the firmware generates.
Network Summary The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen are consistent with the configuration page that the firmware generates.
Reports Use the Reports screen to print the internal special pages that the product generates. The content of these reports is generated by the product firmware. Click Print next to the name of the page to be printed.
Color Usage Job Log Use the Color Usage Job Log screen to complete the following tasks: ● Find the printer's serial number, which is listed under the Product Information subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the printer has used. ● Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.
System tab Use the System tab to view and change settings for the following features: ● Device Information ● Paper Setup ● Print Quality ● Print Density ● Paper Types ● Extended Print Modes ● System Setup ● Service ● Product Security Device Information The Device Information screen contains identifying information about the printer. ● Device Description. This field shows the version of the HP Color LaserJet CP5220 Series printer that is installed. ● Asset Number.
Paper Setup Use this screen to configure the paper-handling defaults for the printer. Change the default settings by clicking the blue arrow next to each option and highlighting the selection. Click Apply to save the new settings. Figure 2-46 HP EWS Paper Setup screen The following options are available. ● Default paper size. This drop-down menu lists all of the supported paper sizes.
These product models support smart duplexing. The smart duplexing feature increases printing performance by preventing one-page print jobs or single-sided pages of a duplexed print job from going through the duplexing unit even when the duplexing feature has been selected in the driver.
Print Quality Use the Print Quality screen to change when and how often the printer calibrates. You can also use the Calibrate Now button on this screen to cause the printer to calibrate.
Print Density Use the settings on the Print Density screen to adjust the amount toner the printer uses for images, pages, and documents. Figure 2-48 HP EWS Print Density screen Paper Types Use the Paper Types screen to map the print modes that the printer will use for each paper type.
For more information about Paper Types settings, see Paper type: on page 178. Figure 2-49 HP EWS Paper Types screen Extended Print Modes Use the Extended Print Modes screen to adjust the printing process to optimize print quality for various paper types and sizes.
For more information about Extended Print Mode settings, see Extended Print Modes screen on page 56. Figure 2-50 HP EWS Extended Print Modes screen For more information regarding the Optimize menu options, see Table 2-8 Optimize modes on page 57.
System Setup Use the System Setup screen to change settings on the printer such as Jam Recovery and Auto Continue. Figure 2-51 HP EWS System Setup screen Service Use the Service screen to start the cleaning mode procedure on the printer. Follow the instructions on the product control panel to complete the cleaning procedure.
Product Security Use this screen to set or change the Administrator password. NOTE: Setting a password on this screen also sets the password for HP ToolboxFX. Figure 2-53 HP EWS Product Security screen Print tab Use the Print tab to view and change print settings.
Printing Use the Printing screen to change the printing defaults for the printer. Figure 2-54 HP EWS Printing screen ● Copies. This setting specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. The requested number of copies appears in the Copies option.
PCL5 Use the PCL5 screen to change font information and form length. Figure 2-55 HP EWS PCL5 screen PostScript Use the PostScript screen to turn postscript error printing on or off. Figure 2-56 HP EWS PostScript screen The Print PostScript errors setting specifies whether a PS error-handler message is sent. To get the printer to print an error page when an error occurs in the print job, click On.
● IPv6 Configuration ● Network Identification ● Advanced ● SNMP Network Summary The Network Summary screen that appears on the Networking tab is the same screen that appears on the Status tab. See theNetwork Summary on page 78 in the Status tab section for more information about this screen. IPv4 Configuration Use the IPv4 Configuration screen to modify settings for basic TCP/IPv4 Network configuration.
IPv6 Configuration The IPv6 Configuration screen shows the status of the IPv6 Network configuration settings. This screen is read-only and no settings can be modified here. Up to seven IPv6 addresses can be shown on this screen, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown.
Table 2-13 Network Identification screen – Text entries (continued) Text entry Disabled status Domain name (IPv6) Disabled if configured by DHCPv6 Bonjour Service name Disabled if Bonjour is disabled Figure 2-59 HP EWS Network Identification screen 94 Chapter 2 Windows software description ENWW
Advanced Use the Advanced screen to configure the enabled settings and other settings, such as link speed, for the printer. Figure 2-60 HP EWS Advanced screen Table 2-14 Advanced Network Settings options and settings Option Settings Enabled Features ● HP SLP Discovery (enabled by default) ● LPD Printing (enabled by default) ● Show IPv4 address on conrol panel ● IPv4 ● IPv6 ● Bonjour ● WS-Discovery ● DHCPv6 Other Settings Restore all network settings to their factory default values.
SNMP Use this screen to configure the SNMP networking settings for the printer. Figure 2-61 HP EWS SNMP screen The following options are available on the SNMP screen: 96 Options Description Enable SNMP v1 read-write access Select this option to enable SNMP v1 agents on the printer. Custom community names can be configured to control management access to the HP Color LaserJet CP5220 Series printer. These community name settings appear on the lower half of the screen.
Enable SNMP v1 read-only access (uses “public” for the Get Community value) Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP5220 Series printer, but limit access to read-only. Write-access is disabled. The default Get Community name "public" is automatically enabled. Set Community name: Type the SNMP Set Community Name (password) to allow SNMP information to be configured (or written) on the printer.
HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.
Optional software The following options are available on the Install More Software window on the CD browser after the printing-system software is installed. Universal Print Driver Click the Universal Print Driver option to go to the following HP Web site to download the universal print driver. www.hp.com/go/upd Go to the following Web site to download a universal print driver specific to your product. www.hp.
Requirements ● Internet Explorer 6.
Font support The following sections list the fonts that are included with Microsoft Windows software, and the fonts that are available on the CD that came with the product.
Table 2-15 Default fonts (continued) Font name Font style File name CG Omega Italic CGOR46W.TTF CG Times Regular CGTR45W.TTF CG Times Bold CGTR65W.TTF CG Times Bold Italic CGTR66W.TTF CG Times Italic CGTR46W.TTF Clarendon Condensed Bold CLAR67W.TTF Coronet Regular CORONET.TTF CourierPS Regular CPSR45W.TTF CourierPS Bold CPSR65W.TTF CourierPS Bold Oblique CPSR66W.TTF CourierPS Oblique CPSR46W.TTF Garamond Antiqua GARR45W.TTF Garamond Halbfett GARR65W.
Table 2-15 Default fonts (continued) Font name Font style File name Letter Gothic Bold LETR65W.TTF Letter Gothic Italic LETR46W.TTF Marigold Regular MARIGOLD.TTF New Century Schoolbook Bold NCSR75W.TTF New Century Schoolbook Bold Italic NCSR76W.TTF New Century Schoolbook Italic NCSR56W.TTF New Century Schoolbook Roman NCSR55W.TTF Palatino Bold PALR65W.TTF Palatino Bold Italic PALR66W.TTF Palatino Italic PALR46W.TTF Palatino Roman PALR45W.TTF SymbolPS Regular SYMPS__.
Table 2-16 Additional postscript emulation fonts (continued) Font name Font style File name Antique Olive Roman Italic PS_11846.TTF Apple Chancery Italic PS_24516.TTF Bodoni Poster Regular PS_12704.TTF Bodoni PosterCompressed Regular PS_14508.TTF BodoniPS Regular PS_12581.TTF BodoniPS Bold PS_12585.TTF BodoniPS Bold Italic PS_12586.TTF BodoniPS Italic PS_12582.TTF Candid Regular PS_24517.TTF Chicago Regular PS_24518.TTF Clarendon Light Regular PS_14513.
Table 2-16 Additional postscript emulation fonts (continued) ENWW Font name Font style File name Goudy Regular PS_12542.TTF Goudy ExtraBold Regular PS_12545.TTF Goudy Italic PS_12543.TTF Helvetica Condensed Regular PS_14526.TTF Helvetica Condensed Bold PS_14528.TTF Helvetica Condensed Bold Italic PS_14529.TTF Helvetica Condensed Italic PS_14527.TTF Hoefler Text Regular PS_24519.TTF Hoefler Text Black Regular PS_24521.TTF Hoefler Text Black Italic PS_24522.
Table 2-16 Additional postscript emulation fonts (continued) Font name Font style File name StempelGaramond Roman Regular PS_11545.TTF StempelGaramond Roman Bold PS_11547.TTF StempelGaramond Roman Bold Italic PS_11548.TTF Taffy Regular PS_14507.TTF Univers 45 Light Regular PS_13501.TTF Univers 45 Light Bold PS_14023.TTF Univers 45 Light Bold Italic PS_14024.TTF Univers 45 Light Italic PS_13502.TTF Univers 47 CondensedLight Bold PS_14030.
3 Install Windows software and utilities Introduction The product comes with software and installers for Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems support the product, and software is available on the Web. This document provides procedures for installing and removing the printing-system software for Windows operating systems.
Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows Vista (Starter Edition, 32-bit, and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows XP (64-bit, Service Pack 1) ● Windows Server 2008 (32-bit) ● Windows Server 2003 (Service Pack 1) ● Windows 2000 (Service Pack 4) Windows operating system requirements System requirements for 32-bit operating systems ● Pentium or compatible processor ● Windows Vista: 800 MHz processor with 51
Installation overview The printing system includes software for end users and network administrators, and print drivers for access to the product features and communication with the computer. NOTE: For a list of print drivers and updated HP product software, go to www.hp.com/go/ ljcp5220series_software. The following drivers are not included on the CD, but are available from www.hp.com/go/ ljcp5220series_software.
● Windows Server 2003, Service Pack 1 ● Windows 2000, Service Pack 4 Install drivers using a CD Use the following instructions to install the print driver only. NOTE: Add Printer installs are not recommended unless the print port already exists. An HP port can be created by installing the HP Install Network Printer Wizard available at www.hp.com. 1. Click the Start button, and then do one of the following: For Windows 2000: Select Settings, and then click Printers.
Detailed Microsoft Windows installation instructions The following section shows the dialog box options that appear during the printing-system software installation on Windows Vista and Windows XP operating systems. NOTE: HP recommends installing the software before connecting the product to the computer (software-first installation). These instructions are for a software-first installation. Use these instructions the first time the product software is installed.
2. Insert the printing-system software CD into the CD-ROM drive. The welcome screen of the Animated Getting Started Guide opens. NOTE: If the guide does not start automatically, click the Start button, click the Run menu item, browse to the CD-ROM root directory, and then double-click the Autorun.exe file.
4. View the environmental and space requirements for the product, and then click the arrow button >>.
5. Follow the animated instructions for unpacking the box, and then click the arrow button >>.
6. Follow the animated instructions for removing the packing materials, and then click the arrow button >>.
7. Follow the animated instructions for installing the optional 500-sheet tray, and then click the arrow button >>.
8. USB installation: Click the USB Connection button. Network installation: Click the Network Connection button.
9. USB installation: Go to the next step. Network installation: Follow the animated instructions for connecting the network cable to the product and to the network, and then click the arrow button >>.
10. Follow the animated instructions for connecting the power cable and turning on the product, and then click the arrow button >>.
11. Follow the animated instructions for loading paper, and then click the arrow button >>.
12. Network installation: Follow the animated instructions for printing a configuration page, and then click the arrow button >>. USB installation: Go to the next step.
13. Click the Install Product Software button to open the installer program main screen. Figure 3-11 Installer program main screen For detailed instructions about using the software installer program, see the following section, Printingsystem software installation for Microsoft Windows on page 123.
Printing-system software installation for Microsoft Windows 1. Open the installer program by clicking the Install Product Software link at the top of the Animated Getting Started Guide.
2. In the installer program main screen, click the Install button. Figure 3-13 Installer program main screen The installer program opens a screen with a progress bar.
3. The installer opens a dialog box with a license agreement and installation settings. Click the I have reviewed and accept the installation agreements and settings check box, and then click the Next button. Figure 3-15 Installer program license agreement dialog box The installer program returns to the progress bar screen, which runs for several minutes before opening the Connection Type dialog box.
4. USB installation: In the Connection Type dialog box, click the Directly to this computer using a USB cable option, and then click the Next button. Figure 3-16 Connection Type dialog box—USB Network installation: In the Connection Type dialog box, click the Through the network option, and then click the Next button.
5. USB installation: When prompted by the installer, connect the USB cable to the product and to the computer.
Network installation: a. In the Identify Printer dialog box, navigate to the product on the network in one of the following ways, and then click the Next button. ● Select from a list of detected printers (Recommended): Use the installer program to automatically detect products on the network ● Specify a printer by address: Provide either the IP address or Mac hardware address that appears on the configuration page that you printed earlier.
b. In the Firewall Notice dialog box, click the Next button to allow the installer to search the network.
c. In the Printers Found dialog box, click the product in the list, and then click the Next button.
6. USB installation: The installer automatically continues the installation process. When prompted, click the Next button to open the language and location dialog box. . Figure 3-22 USB installation in progress screen Network installation: The installer continues the installation process, and then opens the language and location dialog box.
7. Select the product language and location, and the click the Next button.
8. The HP Printer Update utility runs for several minutes. When it has finished, click the Close button.
9. If necessary, you might have to restart the computer. Click the Restart button. If you do not want to restart the computer immediately, click the Cancel button.
10. Once the computer is restarted, the installer configures the product and then opens a screen that indicates that the installation process is complete. Figure 3-27 Installation complete dialog box From this screen, you can click the following buttons: ENWW ● Print Test Page: Prints a product test page. ● Additional language support: Updates the product firmware and sets the product language and location.
Install additional software To install additional software, insert the printing-system CD. If the driver software has already been installed, the Welcome Back dialog box opens. Figure 3-28 Welcome Back dialog box The following options are available from this screen. ● Additional language support. Updates the product firmware and sets the product language and location. ● Install More Product Software: Installs additional product software, including HP ToolboxFX.
1. Click the Install More Product Software button. 2. The screen that opens instructs you to allow the software to be installed by clicking the appropriate buttons in any firewall programs. Click the Next button.
3. The installer opens a dialog box with a license agreement and installation settings. Click the I have reviewed and accept the installation agreements and settings check box, and then click the Next button. Figure 3-30 Installer program license agreement dialog box The installer opens a progress bar screen, which runs for several minutes before opening the Connection Type dialog box.
4. In the Sign up now dialog box, you can elect to open the HP product registration Web page by clicking the Next button. To register at a later time, click the Cancel button.
5. The installer program opens a screen that indicates that the installation process is complete. Figure 3-32 Installation complete dialog box From this screen, you can click the following buttons: ● Additional language support: Updates the product firmware and sets the product language and location. ● Help: Opens a Help application. ● Links to Additional HP Software: Opens a screen with links to additional HP software. ● Register your product: Opens the HP product registration Web page.
User uninstall software ● Uninstall instructions for Windows Uninstall instructions for Windows The product software can be removed through a number of different procedures, depending on the type of installation performed by the installer program. ● Uninstall a “full” installation ● Uninstall a print-driver only installation Uninstall a “full” installation NOTE: If you uninstall the software for troubleshooting purposes, try uninstalling only a specific product.
3. The Uninstall dialog box appears. Figure 3-33 Uninstall program screen Click one of the following options, and then click the Next button. ● Uninstall all HP products associated with this device. Deletes all software and any drivers installed on the computer. NOTE: If the user chose to install the Yahoo toolbar, it will not be removed by the HP uninstaller. It will have a separate ARP entry.
● Choose which HP products to uninstall. Deletes only the software components that you choose in the following screen. Figure 3-34 Select programs to remove screen Select the components that you want to remove, and then click the Continue button. In the instructions screen that opens, click the Continue button to start the uninstall process.
4. A progress dialog box appears. The progress bar reflects the status of the uninstall process. When the process is complete, the Cleanup complete dialog box opens. Click the OK button to close the dialog box.
5. When the uninstall process is completed, the finish dialog box appears. Click the Finish button to restart the computer and finish the uninstall process. Figure 3-37 Finish screen Use the Windows Add or Remove Programs component Follow these steps to uninstall the printing-system software by using the Windows Add/Remove programs component. NOTE: To uninstall the software in Windows operating systems, you must have administrator privileges.
2. Insert the printing-system software CD into the CD-ROM drive. After the system is checked, the Welcome Back dialog box appears. Figure 3-38 Welcome Back dialog box 3. Click the Uninstall button, and then follow the onscreen prompts. Uninstall a print-driver only installation NOTE: To uninstall the software, you must have administrator privileges. 1. Click the Start button, click the Settings menu item, and then click the Printers or Printers and Faxes menu item. 2.
4 HP PCL 6 print driver and HP UPD PS for Windows Introduction The HP Color LaserJet CP5220 Series printer supports the following drivers: the HP PCL 6 print driver and the HP UPD PS.
Open the printer driver How do I Steps to perform Open the printer driver On the File menu in the software program, click Print. Select the printer, and then click Properties or Preferences. Get help for any printing option Click the ? symbol in the upper-right corner of the printer driver, and then click any item in the printer driver. A pop-up message displays that provides information about the item. Or, click Help to open the online Help.
Help system The HP PCL 6 print driver and HP UPD PS include a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available. ● “What's this?” Help ● Constraint messages “What's this?” Help "What's this?" Help is supported in Microsoft Windows 2000 and Windows XP. Access the "What's this?" Help messages in any of the following ways: ● Right-click a control button on a screen.
Advanced tab features Use the Advanced tab to change the layout of printed pages, to configure special controls that are not commonly used, and to change other settings such as the paper size and number of copies. Many software programs also enable control of some Advanced tab features when accessed through the print dialog box or page settings.
Figure 4-3 Advanced tab – HP UPD PS The Advanced tab contains the following controls: ● Paper/Output settings ● Graphic settings ● Document Options settings Paper/Output settings The Paper/Output setting contains the Copy Count settings. Copy Count setting Copy Count specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program.
the driver might result in the product making 100 copies (10 x 10). Set the number of copies in the software program, whenever possible. Graphic settings The Graphic settings contain the following controls. ● Image Color Management settings ● TrueType Font settings Image Color Management settings Image Color Management (ICM) options are used for printing color graphics.
● PostScript Options (HP UPD PS only) ● Printer Features ● Layout Options Advanced Printing Features When the Advanced Printing Features setting is Enabled, metafile spooling is turned on and the Finishing tab options such as Page Order, Booklet Layout, and Pages per Sheet are available, depending on the product. For normal printing, leave the Advanced Printing Features setting at the default (Enabled). If compatibility problems occur, disable the feature.
It is usually best to select the highest number available, because a higher language level provides more features. In some instances level 1 should be used, such as when printing a file to disk, and that file will be printed by someone who uses a level-1 product. Send PostScript Error Handler The Send PostScript Error Handler setting specifies whether a PS error-handler message is sent. To get the product to print an error page when an error occurs in the print job, click Yes. The default setting is Yes.
Print Data Optimization (PCL 6 only) Implementation of this feature required changes to both the software (print driver) and the printer's firmware. The benefit of this feature is that files will print faster without any degradation of print quality. Print Data Optimization is a combination of the best of Page Description Language (PDL) printing with the best of host-based printing. Print Data Optimization printing is possible only with the HP PCL 6 print driver.
Alternative Letterhead Mode (PCL 6 only) When selected, this option eliminates the need to flip or reload letterhead or preprinted paper in a tray, whether you are printing on one or both sides of the sheet. Load the paper as you would for printing on both sides. If the product tray has an icon that indicates whether to load paper either face-up or facedown, load the paper in opposite orientation of that shown.
Printing Shortcuts tab Use the Printing Shortcuts tab in the Printing Properties window to store specific combinations of driver settings for easy use. The following figure shows the Printing Shortcuts tab.
Figure 4-5 Printing Shortcuts tab – HP UPD PS The Printing Shortcuts tab is a new tab that appears on the HP PCL 6 print driver and the HP UPD PS beginning with the HP Color LaserJet CM4730 MFP. In previous drivers, the Print Task Quick Sets appeared in most of the driver tabs, and was used to capture commonly used driver settings. Like Quick Sets, the Printing Shortcuts tab saves commonly used driver settings under a shortcut name.
Table 4-1 General Everyday printing options ENWW Category Option Paper type: The following options are available: ● Unspecified (default) ● Plain ● HP LaserJet 90g ● HP Color Laser Matte 105g ● HP Premium Choice Matte 120g ● HP Color Laser Brochure Matte 160g ● HP Superior Laser Matte 160g ● HP Cover Matte 200g ● HP Matte Photo 200g ● HP Presentation Glossy 130g ● HP Professional Laser Glossy 130g ● HP Tri-fold Color Laser Brochure 160g ● HP Color Laser Brochure Glossy 160g ●
Table 4-1 General Everyday printing options (continued) Category Paper size: Option ● Preprinted ● Prepunched ● Colored ● Bond ● Recycled ● Rough ● Heavy Rough ● HP Tough Paper The following options are available: ● Letter (default) ● Legal ● Executive ● 8.
Table 4-1 General Everyday printing options (continued) Category Option Paper source: The following options are available: Print on both sides: Color Options ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 The following options are available: ● No (default) ● Yes, Flip Over ● Yes, Flip Up The following options are available: ● Color (default) ● Black and white Envelopes (PCL 6 only) When options other than the defaults are selected,
Table 4-2 Envelopes printing options (continued) Category Paper sizes: Paper source: Options ● Envelope #10 (default) ● Envelope Monarch ● Envelope B5 ● Envelope C5 ● Envelope DL ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 Cardstock/Heavy (PCL 6 only) When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut.
Table 4-3 Cardstock/Heavy printing options (continued) Category Options Paper sizes: The following options are available: Paper source: ENWW ● Letter (default) ● Legal ● Executive ● 8.
Table 4-3 Cardstock/Heavy printing options (continued) Category Print on both sides: Color options: Options ● No (default) ● Yes, flip over ● Yes, flip up ● Color (default) ● Black & White Glossy/Presentation (PCL 6 only) When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut. Click Reset to restore the default settings.
Table 4-4 Glossy/Presentation printing options (continued) Category Paper sizes: Paper source: Print on both sides: Color theme: Options ● Letter (default) ● Legal ● Executive ● 8.
Table 4-5 Snapshot printing options Category Options Paper type: Paper sizes: ● HP Cover Matte 200g ● HP Matte Photo 200g) ● HP Color Laser Photo Glossy 220g (default) ● 4x6 (default) ● 10x15cm ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● Default (sRGB) ● Vivid ● Photo (default) ● Photo (Adobe RGB 1998) ● None Paper source: Color theme: Labels (PCL 6 only) When options other than the defaults are selected, the Save as.
Table 4-6 Labels printing options (continued) Category Paper sizes: Paper source: Color options: Options ● Letter (default) ● Legal ● Executive ● 8.5x13 ● A4 ● B4 (JIS) ● B5 (JIS) ● 8K 273x394 mm ● 16K 197x273 mm ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 ● Tray 2 ● Color (default) ● Black & White Transparencies (PCL 6 only) When options other than the defaults are selected, the Save as... and Reset buttons become active.
Table 4-7 Transparencies printing options (continued) Category Paper sizes: Paper source: Color options: Options ● Letter (default) ● Legal ● Executive ● 8.
Factory Defaults When Factory Defaults is selected, the customizable options are grayed out, locking in those default options. The Factory Defaults are as follows: ● Paper type: Unspecified ● Page size: Letter ● Paper source: Automatically select ● Print on both sides: No ● Color Options: Color User Guide Print Settings (HP UPD PS only) When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut.
Table 4-8 User Guide Print Settings – HP UPD PS only Category Option Paper size: The following options are available: Paper source: Pages per sheet ● Letter (default) ● Legal ● Executive ● Statement ● 8.
Table 4-8 User Guide Print Settings – HP UPD PS only (continued) Category Option Print on both sides: The following options are available: Paper type: ENWW ● No (default) ● Yes, Flip Over ● Yes, Flip Up The following options are available: ● Unspecified (default) ● Plain ● HP LaserJet 90g ● HP Color Laser Matte 105g ● HP Premium Choice Matte 120g ● HP Color Laser Brochure Matte 160g ● HP Superior Laser Matte 160g ● HP Cover Matte 200g ● HP Matte Photo 200g ● HP Presentation Gl
Table 4-8 User Guide Print Settings – HP UPD PS only (continued) Category Orientation Option ● Preprinted ● Prepunched ● Colored ● Bond ● Recycled ● Rough ● Heavy Rough ● HP Tough Paper The following options are available: ● Portrait ● Landscape Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. It is always oriented so that the contents of the page are right-side-up.
Paper/Quality tab features Use the Paper/Quality tab to specify the size, type, and source of the paper. Also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper/Quality tab.
Figure 4-8 Paper/Quality tab – HP UPD PS The Paper/Quality tab contains the following options: ● Paper Options ● Document preview image ● Print Quality group box Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following figure shows the Paper Options group box and the default selections.
● Paper source: on page 177 ● Paper type: on page 178 ● Special pages on page 180 Paper size: Paper size: is a drop-down menu that lists all of the supported paper sizes. Move the cursor over the dimensions label to change the cursor from an arrow to a gloved hand. Click the dimensions label to toggle between English and metric units.
The name that appears in the Name text box depends on the following conditions: ● If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality tab, the Name text box shows the name of the selected custom paper size. ● If a standard paper size has been selected on the Paper/Quality tab, the Name text box shows the default name of "Custom.
Table 4-9 Tray 1 and Tray 2 specifications (continued) Tray 1 and Tray 2 Dimensions1 Weight Capacity2 HP LaserJet glossy paper and HP LaserJet photo paper Same as the preceding listed minimum and maximum sizes. 75 to 220 g/m2 (20 to 58 lb) Single sheet of HP LaserJet glossy paper or HP LaserJet photo paper for Tray 1 Up to 25 mm (0.99 inch) stack height for Tray 2 HP Premium Cover Paper4 Single sheet of HP Cover paper for Tray 1 200 g/m2 (53 lb) cover Up to 25 mm (0.
Paper type: The Paper type: drop-down menu shows a selection of the paper types that the HP Color LaserJet CP5220 Series printer supports. When you use the default setting, Unspecified, the product uses the default paper type, which is usually Plain. To view additional supported paper types, select More in the Paper type: drop-down menu. The Type is: box opens. Select one of the additional paper types and click OK. Now this option will be available in the Paper type: drop-down menu.
Table 4-10 Paper type: – Type is: supported paper types and associated engine speeds (continued) Paper category Paper type Engine speed Brochure 131-175g ● HP Color Laser Brochure Matte 160g ● 3/4 Speed (6 ppm) ● HP Superior Laser Matte 160g ● 3/4 Speed (6 ppm) ● HP Professional Laser Glossy 130g ● 3/4 Speed (6 ppm) ● HP Tri-fold Color Laser Brochure 160g ● 3/4 Speed (6 ppm) ● HP Color Laser Brochure Glossy 160g ● 3/4 Speed (6 ppm) ● HP Superior Laser Glossy 160g ● 3/4 Speed (6 pp
Special pages To specify special pages to be used, click the Settings button under Special Pages. Covers To use specify cover settings, click Covers on the Special Pages window. Use the Covers options to include a blank or preprinted cover on a document, or to include a front/back cover from a source tray that is different from the one used for the remainder of the document. The following figure shows the Covers setting and options.
The following figure shows the Print pages on different paper settings and options. Figure 4-13 Special pages – Print pages on different paper The following are the Print pages on different paper options: ● Pages in document. Select which pages are customized: the First page, or the Last page. ● Paper source. The Paper source setting specifies the source tray to use for printing a document. ● Paper type. The Paper type drop-down menu shows all of the paper types that the product supports.
● Gloss Level (HP UPD PS only) Figure 4-14 Paper/Quality tab – Print Quality group box Print Quality drop-down menu The Print Quality drop-down menu contains the Image REt 3600 resolution option. This setting produces 3600 dpi color output quality through HP Image Resolution Enhancement Technology (Image REt) 3600. This setting is selected by default. Gloss Level (HP UPD PS only) The HP Color LaserJet CP5220 Series is capable of printing exceptionally high gloss levels on a wide range of paper types.
Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks.
● Scale to Fit option ● % of actual size setting Figure 4-16 Effects tab – Resizing Options group box Actual Size setting Actual Size is the default setting. It prints the document without changing the document size. Print Document On setting Select the Print Document On option button to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size.
preview images for a document that is formatted for legal-size paper and where the Print Document On check box is selected and the target size is specified as Letter. Figure 4-17 Preview images – Legal on Letter; Scale to Fit off (left) and on (right) When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size.
Watermarks group box Use the Watermarks feature to select a watermark, create a custom watermark (text only), or edit an existing watermark. The following watermarks are preset in the driver: ● (none) ● Confidential ● Draft ● SAMPLE Figure 4-18 Effects tab – Watermarks group box The drop-down menu shows alphabetically sorted watermarks that are currently available on the system plus the string "(none)", which indicates that no watermark is selected. This is the default setting.
Current watermarks The Current Watermarks group box contains a list of available watermarks, both the predefined watermarks that are available in the driver and any new watermarks that have been created. Creating a new watermark 1. Click New. The new watermark appears in the Current Watermarks list and in the Watermark Message edit box as "Untitled" until it is named. 2. To name the new watermark, type the selected watermark text in the Watermark Message edit box.
Message angle Use the controls in the Message Angle group box to print the watermark in different orientations on the page; the selection of a particular setting affects only the angle of the string placement. The following settings are available: ● Diagonal. This is the default setting. Select this setting to place the text along a line that spans the lower-left to upper-right corners of the page. ● Horizontal.
Table 4-11 Watermark color values (continued) Setting Gray Red Yellow Green Cyan Blue Magenta Light 192 255 255 192 192 192 255 192 192 255 255 255 192 192 192 192 192 192 255 255 255 160 255 255 160 160 160 255 160 160 255 255 255 160 160 160 160 160 160 255 255 255 128 255 255 128 128 128 255 128 128 255 255 255 128 128 128 128 128 128 255 255 255 96 255 255 96 96 96 255 96 96 255 255 255 96 96 96 96 96 96 255 255
● Very Dark ● Darkest These values represent the intensity of the gray that is used. A choice of Light produces a lightly saturated gray watermark. A choice of Lightest produces the lightest shade of watermark; Darkest produces a black watermark. Size spin box Font sizes from 1 to 999 points are available from the Size menu. The default point size is languagedependent. The choice of Regular, Bold, Italic, and Bold Italic is available from the Style drop-down menu.
Finishing tab features Use the Finishing tab to print booklets and control the paper output. Figure 4-20 Finishing tab The Finishing tab contains the following controls: ● Document Options ● Document preview image ● Orientation group box Document Options The Document Options group box contains the following controls.
● Print Page Borders check box ● Page Order drop-down menu Figure 4-21 Finishing tab – Document Options group box Print on Both Sides check box NOTE: This feature is called Print on Both Sides (manually) for the base models because these models do not include an automatic duplex unit. For all other product models, this feature is called Print on Both Sides. The Print on Both Sides option controls the manual duplexing function of the HP Color LaserJet CP5220 Series printer.
Manually printing on both sides Select the Print on Both Sides (Manually) check box to print on the second side of the paper for the base models. The base models do not have automatic duplexing capability. Print on Both Sides (Manually) will also be enabled for duplex models when a paper type is selected that cannot be autoduplexed.
When the Print on Both Sides (Manually) check box is available on the Document Options section of the Finishing tab screen, follow these steps to make the HP Color LaserJet CP5220 Series printer manually print on both sides. 1. Select the Print on Both Sides (Manually) check box. 2. Click OK. 3. Click Print. The even-number pages of the document print. 4.
Table 4-12 Page orientation Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Print on Both Sides is selected, the document preview image changes to show a spiral binding along either the left edge or the top edge of the page. In addition, a folded-over corner appears in the lower-right portion of the preview image, indicating that printing occurs on the back side.
Printing a book To print a book in which the front cover, first page, other pages, last page, and back cover are printed on different paper types, see the Paper/Quality tab features on page 173 section of this chapter. Pages per Sheet drop-down menu On the Finishing tab, use the Pages per Sheet option to select the number of pages to print on a single sheet of paper.
Figure 4-23 Page-order preview image ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image See Document preview image on page 172 for information about this feature. Orientation group box Use the Orientation setting to establish different layouts of the image on the page. This setting does not affect the way that paper feeds into the product.
Rotate by 180 degrees check box Select this feature to rotate the document image on the paper 180°. For example: If the return address on an envelope is smudged, select this setting and then feed the envelope into the product so the return address area goes in first. Mirror Image check box (HP UPD PS only) Click the Mirror Image check box to reverse the horizontal coordinates of the printed document.
Color tab features Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following figure. Figure 4-25 Color tab The Color tab contains the following sets of controls: ● Color Options ● Color Themes ● Document preview image Color Options Use the Color Options group box to adjust the independent color controls.
● Settings button (that opens the Color Settings dialog box) ● Print in Grayscale check box Figure 4-26 Color tab – Color Options group box Automatic The Automatic color adjustment option optimizes the neutral-gray color treatment, halftones, and edge enhancements for each element in a document. For more information, see your print driver online Help. NOTE: Automatic is the default setting and is recommended for printing all color documents.
Table 4-13 Manual color options Setting description Setting options Halftone ● Halftone options affect the color output resolution and clarity. ● Smooth (2-bits/pixel) provides better results for large, solid-filled print areas and enhances photographs by smoothing color gradations. Select this option when uniform and smooth area fills are the top priority.
Color Themes The Color Themes group box contains the RGB color: drop-down menu. Figure 4-28 Color tab – Color Themes group box Use color themes to adjust the RGB Color options for the entire page. For information about Advanced Color settings, see Advanced color use on page 23 and Match colors using the HP Basic Color Match tool on page 27. Setting description Setting options RGB Color ● Default (sRGB) instructs the product to interpret RGB color as sRGB.
Services tab features Use the Services tab to access basic service information for the HP Color LaserJet CP5220 Series printer. Connect to the Internet before selecting an option and clicking Go. The Services tab is shown in the following figure. Figure 4-29 Services tab The Services tab contains the following Internet Services feature. Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ENWW ● Support and troubleshooting.
● Check for driver updates. Checks the print drivers to see whether the correct and most up-todate print drivers are installed. ● Shop for supplies. Opens the HP SureSupply Web page and shop online for HP Color LaserJet CP5220 Series printer supplies. If you have Internet access, select any of these items and click Go! to open the corresponding HP Web page.
Device Settings tab features On the Printer Properties tab set, only the Device Settings tab and About tab are unique to the product; all other tabs are part of the operating system. The Device Settings tab is in the Properties window for the print driver. To gain access to the Device Settings tab, follow these steps: 1. In Windows Vista, click Computer, click Control Panel, and then click Hardware and Sound.
The Device Settings tab contains controls for paper-handling products and controls for managing the HP Color LaserJet CP5220 Series printer.
Configuring the trays 1. Select the appropriate tray in the Form to Tray Assignment list. 2. Use the drop-down menu to select the paper size (or form) that is loaded in that tray. 3. Repeat steps 1 and 2 for the remaining trays. 4. Click OK to enable the settings, or, if necessary, click Cancel to reconfigure all the trays and remove the size and type constraints that have been imposed on the Paper/Quality tab.
Figure 4-32 HP Font Installer dialog box Topics: ● Installing external fonts ● Removing external fonts Installing external fonts Follow these steps to install external fonts. 1. Click Start. 2. Select Settings. 3. Click Printers (Microsoft Windows 2000) or Printers and Faxes (Microsoft Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Microsoft Windows XP Home) or Hardware and Sound (Windows Vista). 4. Right-click the name of the product. 5.
4. Right-click the name of the product. 5. Click Properties. 6. Click the Device Settings tab. 7. Click the External Fonts option. The Properties button appears. 8. Click Properties. The HP Font Installer dialog box appears. The external fonts that are installed appear in the Installed Fonts window. 9. Select the fonts to remove, and then click Remove. The fonts are removed. 10. Click OK to close the HP Font Installer dialog box.
About tab features On the Print Properties tab set, only the Device Settings tab and About tab are unique to the product; all other tabs are part of the operating system. The About tab is in the Properties for the print driver. To gain access to the About tab, follow these steps: 1. In Windows Vista, click Computer, click Control Panel, and then click Hardware and Sound. In Windows XP Professional and Windows Server 2003, click Start, click Settings, and then click Printers and Faxes.
The information varies according to the HP Color LaserJet CP5220 Series printer model number, driver, date, and versions. The About tab is shown in the following figure. Figure 4-33 About tab The About tab lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is default or user-defined.
212 Chapter 4 HP PCL 6 print driver and HP UPD PS for Windows ENWW
5 Macintosh software and utilities Introduction The HP Color LaserJet CP5220 Series printer comes with printing software and installers for Apple Computer, Inc., Macintosh operating systems.
Supported operating systems for Macintosh ● Mac OS X v10.4 and v10.5 are supported. ● Mac OS 9 and Mac OS X classic are not supported.
Printing-system software The HP Color LaserJet CP5220 Series printing-system software for Macintosh is composed of an HPcreated postscript printer definition file (PPD) and a printer dialog extension (PDE) file that work together with the Macintosh OS print system. These files are used by the Macintosh OS print system to determine default print settings and also allows the user to select between the various print options and settings and are installed by the provided HP LaserJet Installer.
www.hp.com/go/ljcp5220series_software In-box printing-system software CDs The software CD for the HP Color LaserJet CP5220 Series printer contains the files for installing the printing-system software on the computer.
ENWW ● Simplified Chinese ● Traditional Chinese ● Korean Printing-system software 217
Macintosh installation instructions The HP Color LaserJet CP5220 Series printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. This document provides procedures for installing and removing the HP Color LaserJet CP5220 Series printing-system software for Macintosh operating systems.
Install notes (Readme file) This .HTML file contains information about basic product installation and OS support. Install the Macintosh printing system On a Macintosh computer, the installation procedures are basically the same for a network administrator, a network client, and a single user. Install the software on any computer that has access rights to the product. The computer user must also have administrative rights on the computer in order to install the software.
2. Double-click the HPCLJ 5220 Series. mkpg file. The Introduction dialog opens.
3. Click the Continue button. The License dialog opens. Figure 5-3 Mac installer program License dialog NOTE: To change the language of the license agreement text, select the appropriate language from the menu.
4. Click the Continue button, and then click the Agree button. The Installation Type dialog opens. Figure 5-4 Mac installer program Installation Type dialog NOTE: To change the default installation location, click the Change Install Location button, navigate to the appropriate drive, and then click the Continue button.
5. Click the Install button. A progress bar window opens. Figure 5-5 Mac installer program progress bar window The installer program also opens a Web version of the installation notes.
6. The Summary dialog opens and indicates that you have successfully installed the product software. Click the Close button to end the installation process. Figure 5-7 Mac installer program Summary dialog 7. The opening dialog also includes the Documents icon. Double-click the icon to gain access to the following items. ● Installation notes ● User guide Each documentation set resides in the appropriate language folder. Double-click the language folder to browse the documents.
● Set up the product with Mac OS X v10.5 and v10.6 ● Set up the product with Mac OS X v10.3 and v10.4 ● Troubleshooting the product setup Set up the product with Mac OS X v10.5 and v10.6 Complete these steps after completing the printing-system software installation. 1. If you are installing the product using a USB connection, connect the USB cable between the product and the computer. Turn on the product.
If you are using the IP Printing method, carry out the following steps: a. Click the IP Printer tab. b. Choose HP Jet Direct – Socket from the Protocol pull-down menu. This is the recommended setting for HP products. c. Follow these steps to print the configuration pages. Print a configuration page i. Press the OK button to open the menus. ii. Use the arrow buttons to select the Reports menu, and then press the OK button. iii.
3. If you are installing the product using a USB connection, verify that the product appears in the printer list. The Kind column in the printer list same change as before should display the product name. If this is the case, the setup is complete. If the product does not appear, or if the correct information does not appear in the Kind field, see Troubleshooting the product setup on page 228. If you are installing the product using a network connection, continue with the following steps. 4.
c. On the first configuration page, under Product Settings, find the IP Address. Type this address into the Printer Address field on the add printer screen. d. Select the Printer Model and select the product in the Model Name list. If the product PPD does not appear in the Model Name list, turn the computer off and then on again and restart the setup process. 6. Click Add. The product appears in the Printer List. 7.
4. Turn the computer off and then on. 5. Reconnect the USB cable from the computer to the product. If these steps do not resolve the problem, delete the incorrect print queue, click Add, choose the product from the list, and then browse manually for the product PPD.
Remove the printing-system software from Macintosh operating systems 1. Browse to the folder containing the PPDs. In Mac OS X V10.3 or later, the PPDs are installed in Library/Printers/PPDs/Contents/Resources:.lproj, where is the appropriate language. 2. Choose the product .GZ file and drag it to the Trash icon. 3. Empty the Trash.
Use features in the Macintosh printer driver Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print. 2. Select the driver. 3. Select the print settings. 4. In the Presets box, click Save As..., and type a name for the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3.
5. Next to Text, select one of the standard messages, or select Custom and type a new message in the box. 6. Select options for the remaining settings. Print multiple pages on one sheet of paper in Macintosh You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout menu. 4.
4. Click the check box next to Manual Duplex. 5. Click Print. Follow the instructions in the pop-up window that appears on the computer screen before replacing the output stack in tray 1 for printing the second half. 6. Go to the printer, and remove any blank paper that is in tray 1. 7. Insert the printed stack face-up with the bottom edge feeding into the printer first in tray 1. You must print the second side from tray 1. 8. If prompted, press the appropriate control panel button to continue.
Macintosh readme The Macintosh readme contains the following topics: ● Mac OS X printer queue setup for your HP LaserJet printer ● Troubleshooting notes Mac OS X printer queue setup for your HP LaserJet printer After completing the software installation, perform the following steps to complete your printer setup: 1. Connect your USB or Ethernet LAN cable to your product. Turn on the product. 2. Open the document to print, and then choose File > Print. 3.
Solution: If the Generic Postscript Printer driver was automatically selected, try one or more of the following: ENWW 1. If using USB, manually delete the product from the Printer list then power cycle the product. The product should be added automatically with the correct printer driver. 2. Manually search for the correct printer driver for your product in the Print Using pull down menu in the Print Browser dialog. 3.
236 Chapter 5 Macintosh software and utilities ENWW
6 Engineering details Introduction ENWW ● Firmware updates ● Supported paper tables ● Special paper guidelines table ● Sizes (min & max) and supported paper by tray ● Media attributes and commands ● Manual scrubber ● File to E-mail utility ● Hewlett-Packard Color LaserJet CP5220 Series Printer Install Notes ● Troubleshooting Introduction 237
Firmware updates There are two methods for updating the product software. The method to use is determined by the firmware versions on the product and on the software CD. ● If the firmware on product CD is older than the firmware on the software CD, complete the following steps. 1. Insert the printing-system CD. The Welcome Back dialog box opens. Figure 6-1 Welcome Back dialog box 2. Click the Additional language support button.
3. Select the product that you want to upgrade, and then click the Next button. Figure 6-2 Select product for firmware update ● 4. The program confirms that the firmware on the CD is more current than the product firmware. Click the Next button to continue the update process. 5. The update program opens a progress bar dialog box. When the process is complete, click the Close button.
Supported paper tables This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) A4 210 x 297 mm (8.27 x 11.69 in) Executive 184 x 267 mm (7.25 x 10.5 in) A3 297 x 420 mm (11.69 x 16.54 in) A5 148 x 210 mm (5.83 x 8.
Table 6-1 Supported paper and print media sizes (continued) Size Dimensions Custom Minimum: 76 x 127 mm (3 x 5 in) Tray 1 Tray 2 Optional Tray 3 Maximum: 320 x 470 mm (12.6 x 18.5 in) Minimum: 148 x 182 mm (5.8 x 7.1 in) Maximum: 297 x 432 mm (11.7 x 17 in) Minimum: 210 x 148 mm (8.3 x 5.8 in) Maximum: 297 x 432 mm (11.7 x 17 in) 1 This size is not listed in the printer driver or product firmware, but is supported as a custom size.
Special paper guidelines table This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results. CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the product.
Sizes (min & max) and supported paper by tray Media type Dimensions1 Weight Capacity2 Paper, including the following types: Tray 1 minimum: 76 x 127 mm (3 x 5 in) 60 to 105 g/m2 (16 to 28 lb) Tray 1: up to 100 sheets ● Plain ● Letterhead Tray 1 maximum: 320 x 470 mm (12.6 x 18.
Media type Dimensions1 Weight Capacity2 Paper orientation Envelopes ● COM 10 Up to 90 g/m2 (24 lb) Tray 1: up to 10 envelopes ● Monarch Side to be printed on facedown, with the stamp-end at the back of the tray ● DL ● C5 ● B5 Tray 1: up to 10 mm (0.4 in) Side to be printed on facedown, with the top edge at the back of the tray Postcards or index cards 100 x 148 mm (3.9 x 5.8 in) 1 The product supports a wide range of standard and custom sizes of print media.
Media attributes and commands This section includes the following information about paper attributes: ● Media types and sizes ● Custom paper sizes Media types and sizes The tables in this section provide information about paper features, paper attributes, and paper-handling constraints for the HP Color LaserJet CP5220 Series printer. NOTE: The following table lists the features and attributes of various paper listed under the Size Is drop-down menu on the Paper/Quality tab.
Table 6-3 Supported paper attributes (continued) Paper sizes Width Height Custom Minimum: Minimum: 76 mm 127 mm (3.0 inches) (5.00 inches) Maximum: Maximum: 216 mm 356 mm (8.5 inches) (14.0 inches) 182 mm 257 mm (7.16 inches) (10.12 inches) 100 mm 148 mm (3.94 inches) (5.83 inches) 148 mm 200 mm (5.83 inches) (7.87 inches) 148 mm 210 mm (5.83 inches) (8.27 inches) 216 mm 330 mm (8.5 inches) (13 inches) 197 mm 273 mm (7.75 inches) (10.75 inches) 184 mm 260 mm 7.
Custom paper sizes The following table identifies the paper types the HP Color LaserJet CP5220 Series printer supports in trays 1 and 2. Table 6-4 Tray 1 and Tray 2 specifications Tray 1 and Tray 2 Dimensions1 Weight Capacity2 Paper Minimum: 76 x 127 mm 60 to 163 g/m2 (16 to 43 lb) (3 x 5 inches) Single sheet of 75 g/m2 (20 lb) paper for Tray 1 Up to 176 g/m2 (47 lb) for postcards Maximum: 216 x 356 mm Up to 250 sheets for Tray 2 (8.
Manual scrubber NOTE: The scrubber runs automatically as part of the uninstall process. The scrubber can also be run manually. If the installer fails and troubleshooting efforts have not solved the problem, use the scrubber utility to remove files.
File to E-mail utility The File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an e-mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with the product. The tool is included on the installer CD, but is not copied to the computer during the software installation. HP Customer Support can also send the utility by e-mail or by posting it to an HP Web site.
Hewlett-Packard Color LaserJet CP5220 Series Printer Install Notes Edition 1, 9/2009 Contents ● I. INTRODUCTION ● II. LATE-BREAKING INFORMATION ● III. INSTALLATION INSTRUCTIONS ● IV. UNINSTALLATION INSTRUCTIONS ● V. TECHNICAL ASSISTANCE ● VI. LEGAL STATEMENTS I. INTRODUCTION PURPOSE OF THIS DOCUMENT This document provides specific installation instructions and other information you should know before you install and use the printing system.
● 50-sheet capacity (tray 1) ● 250-sheet capacity universal tray (tray 2) ● Prints 20 pages per minute (ppm) in color and 20 ppm in black & white (letter- and A4-size pages) ● Hi-Speed USB 2.0 port ● Built-in networking to connect to 10Base-T/100Base-TX networks (IPV4 and IPV6) This file provides specific installation, compatibility, and troubleshooting information.
HP ToolboxFX is a program that you can use to complete the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up alert messages. ● View troubleshooting information. ● View online documentation. You can view HP ToolboxFX when the product is directly connected to your computer or is connected to the network. In the animated getting started guide, click the Install More Product Software button to install and use HP ToolboxFX.
II. LATE-BREAKING INFORMATION KNOWN ISSUES AND WORKAROUNDS General ● Some Hi-Speed USB 2.0 cards might have unsigned host-controller drivers. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you might experience driver-installation problems or communication problems between the product and HP software. It is recommended that you always use a Microsoft WHQL Certified host-controller driver with your USB hardware.
HP product by using the latest software available at the following URL: www.hp.com/support/ ljcp5220series. III. INSTALLATION INSTRUCTIONS For Windows operating systems, the CD-ROM setup or installation software detects the version and language of the operating system that you are using. INSTALL SOFTWARE ON XP AND WINDOWS VISTA NOTE: Administrator privileges are required to install the printing system.
NOTE: Two-sided printing is supported on the HP Color LaserJet CP5220dn and HP Color LaserJet CP5220x products. 1. Open the Printers and Faxes folder. Typically this is done by clicking Start, and then selecting Printers and Faxes. (In Windows Vista, click Start, click Control Panel, click Hardware and Sound, and then click Printers.) 2. Right-click the product name, and then click Properties. 3. Click Device Settings, and then select Installable Options. 4.
You can also go to the following URL for online technical support: www.hp.com/support/ljcp5220series VI. LEGAL STATEMENTS TRADEMARK NOTICES Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Microsoft®, Windows®, Windows NT®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. WARRANTY AND COPYRIGHT Warranty See the product user guide for complete warranty and support information. Copyright © 2009 Copyright Hewlett-Packard Development Company, L.P.
Troubleshooting ● Port communication ● E-mail alerts Port communication ● Overview ● USB port connections ● Device conflicts in Windows Overview Base models have a USB port. Network models include both a 10/100Base-T TCP/IP network port and a USB port. The product can be connected with either the 10/100Base-T TCP/IP network port or the USB port. The product does not support connection over a parallel port.
In Windows Vista, click Hardware and Sound. 4. In Windows 2000, Windows Server 2003, and Windows XP, click Device Manager on the Hardware tab. -orIn Windows Vista, click Device Manager. Check for product conflicts Follow these steps to check for product conflicts: 1. Look for products that appear on the list with a yellow exclamation mark (!) or a red X . 2. Identify port conflicts by double-clicking Port or by clicking the plus sign (+). Conflicts here usually interfere with two-way communication. 3.
E-mail alerts If e-mail messages fail to be sent, try following these steps: 1. Open Windows Microsoft Explorer or Internet Explorer and navigate to the file. 2. Right-click the file, select Send To, and then click Mail Recipient. If this method fails, check the MAPI mail setup. The MAPI setup is a third-party issue.
260 Chapter 6 Engineering details ENWW
Index Symbols/Numerics % of Normal Size setting print drivers 185 A About tab print driver 210 Adobe Acrobat Reader installing 19, 46 Advanced Printing Features setting, print drivers 153 Advanced settings for networks, HP ToolboxFX 68 HP EWS (Windows) 95 Advanced tab, print drivers 150 alerts e-mail 32, 44 pop-up 32 Set up Status Alerts, HP ToolboxFX 32 Alerts folder, HP ToolboxFX 40 Alternative Letterhead Mode 156 Animated Demonstrations, HP ToolboxFX 48 animated getting started guide 16, 111 Auto contin
custom paper sizes driver settings 174 trays that support 247 custom-size paper settings Macintosh 231 customer support 73 Customization Wizard languages, Windows 10 D default printing options 169 density HP EWS 85 HP ToolboxFX 54 Device Configuration HP EWS (Windows) 77 HP ToolboxFX 36 device conflicts 257 Device Information HP EWS (Windows) 81 HP ToolboxFX 50 Device Settings tab, print driver Properties 205 Device Status HP EWS (Windows) 75 HP ToolboxFX 34 device status Macintosh Services tab 233 diagnost
HP Basic Color Match tool 99 HP ColorSphere toner 23 HP Customer Participation Program HP EWS 98 HP Driver Diagnostic Printer Check Tool 22 HP Easy Printer Care 29, 99 HP Embedded Web Server (Macintosh). See HP EWS (Macintosh) HP Embedded Web Server (Windows).
Advanced tab 150 booklet printing 195 Color tab 199 Color Themes 202 constraint messages 149 Copy Count 151 Device Settings tab 205 diagnostics 22 Document Options 191 document preview image 181, 202 Effects tab 183 Finishing tab 52 Font DIMM Installer 207 Font Substitution Table 207 Form to Tray Assignment 206 Graphic settings 152 Image Color Management (ICM) 152 Installable Options settings 209 Internet Services 203 languages, Windows 10 Layout Options 156 Mirror Image 198 orientation settings 197 Pages p
manual features Print on Both Sides (Manually) check box 192 scrubber utility 248 manuals localized versions xiii match color Image Color Management (ICM) 152 matching colors 24 media custom-size, Macintosh settings 231 pages per sheet 232 memory Device Configuration, HP ToolboxFX 36 driver settings 209 included 4 Macintosh requirements 214 memory, access 14 messages Auto continue settings 59 constraint, print drivers 149 pop-up alerts 32 Microsoft Office Basic Colors palette, printing 27 Mirror Image, HP U
photos printing options 165 pop-up alerts 32 portrait orientation Flip Pages Up, HP PCL 6 print driver 194 print drivers 197 ports connecting 257 device conflicts 257 PostScript HP ToolboxFX 64 postscript emulation fonts 103 PostScript Options, HP UPD PS 153 PostScript settings HP EWS (Windows) 91 power button 13 power connection, locating 14 PPDs (PostScript printer definitions), Macintosh installation 218 PPDs, Macintosh troubleshooting 228 presets (Macintosh) 231 preview image 172 Print all Text as Black
RGB settings 23, 24, 26, 202 rotation settings 198 S Save/Restore settings 60 scale documents Macintosh 231 Scale to Fit setting print drivers 184 scrubber utility 248 send fax driver languages, Windows 10 Send TrueType as Bitmap HP UPD PS 153 serial number 14, 36 Service ID 36 Service settings HP EWS (Windows) 88 Services tab Macintosh 233 print drivers 203 Set up E-mail Alerts, HP ToolboxFX 44 Set up Status Alerts, HP ToolboxFX 32 settings driver presets (Macintosh) 231 setup and installation detailed for
print modes 55 supported 245 U uninstall Macintosh software 230 uninstallation full 141 print-driver only installation 146 recommended 141 Windows product software 141 UNIX software downloads 109 upgrade firmware about 21 usage log, color HP EWS 80 HP ToolboxFX 39 USB port connecting 257 device conflicts 257 locating 14 products vs.
© 2009 Hewlett-Packard Development Company, L.P. www.hp.
