HP Color LaserJet CP5220 Series Printer – Solve Problems Clear Jams How do I? Clear jams in the right door Steps to perform CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1 Open the right door. 2 If paper is visible entering the bottom of the fuser, gently pull downward to remove it. CAUTION: Do not touch the rollers. Contaminates can affect print quality. 1 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Steps to perform 3 If paper is jammed inside the right door, gently pull the paper to remove it. 4 If jammed paper is present in the duplex path, gently pull the paper straight out to remove it. 5 Gently pull the paper out of the Tray 2 or Tray 3 pickup areas. 2 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Steps to perform 6 Paper could be jammed inside the fuser where it would not be visible. Open the fuser to check for jammed paper inside. CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. a. Lift the green tab on the left side of the fuser to open the fuser jam-access door. If paper is jammed inside the fuser, gently pull it straight out to remove it.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Steps to perform 7 Close the right door. 4 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Steps to perform Clear jams in the output bin area 1 If paper is visible from the output bin, grasp the leading edge and remove it. 2 If jammed paper is visible in the duplex output area, gently pull it to remove it. 5 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Steps to perform Clear jams in Tray 1 1 If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Press the OK button to clear the message. 2 If you cannot remove the paper, or if no jammed paper is visible in Tray 1, close Tray 1 and open the right door. 6 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Steps to perform 3 If paper is visible inside the right door, gently pull the trailing edge to remove it. 4 Gently pull the paper out of the pick up area. 5 Close the right door. 7 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Clear jams in Tray 2 Steps to perform CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces of paper in the tray, which might cause another jam. Be sure to clear jams before opening the tray. 1 Open Tray 2 and make sure that the paper is stacked correctly. Remove any jammed or damaged sheets of paper. 2 Close the tray. 8 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3) Steps to perform 1 Open Tray 3 and make sure that the paper is stacked correctly. Remove any damaged or jammed sheets of paper. 2 Close Tray 3. 9 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.
HP Color LaserJet CP5220 Series Printer – Solve Problems How do I? Clear jams in the lower right door (Tray 3) Steps to perform 1 Open the lower right door. 2 If paper is visible, gently pull the jammed paper up or down to remove it. 3 Close the lower right door. 10 ©2009 Copyright Hewlett-Packard Development Company, L.P. www.hp.