HP StorageWorks XP Command View Advanced Edition software Device Manager server installation and configuration guide (web version) (T1780-96078, March 2008)

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Windows systems installation

3. Release the SLP service registration.

4. Re-register the SLP service.

In version 5.0 or later, user information is managed by using the user management functionality of

XP Command View AE Suite Common Component. The registered user information is migrated to

the XP Command View AE Suite Common Component repository when the Device Manager server

program is started for the first time after the upgrade installation. For this migration, also note the

following points:

• If there is user information that cannot be migrated to the XP Command View AE Suite

Common Component repository due to data corruption or another problem, that information is

output to the Device Manager trace log file. For details about the Device Manager trace log file,

see subsection

5-3-1 .

• If user accounts with the same user ID but different passwords have been registered in both

XP Command View AE Suite Common Component and Device Manager, the user account in

XP Command View AE Suite Common Component overrides the one in Device Manager. The

user account registered in Device Manager becomes unavailable, and information to that effect

is output to the Device Manager trace log file. For details about the Device Manager trace log

file, see subsection

5-3-1 .

• If user accounts that have the same user ID and password have been registered in both XP

Command View AE Suite Common Component and Device Manager, the user account

information in Device Manager is added to the one in XP Command View AE Suite Common

Component.

• You cannot migrate the user account whose user ID is System. The user management

functionality of XP Command View AE Suite Common Component defines this user ID as

having the Admin permission for all XP Command View AE Suite products (version 5.0 or

later).

3-2-3-2 Performing an upgrade installation or a reinstallation

To perform an upgrade installation or reinstallation of the Device Manager server and Common

Component:

CAUTION: After finishing an upgrade installation or reinstallation, be sure to back up the Device

Manager server database. For details about the backup procedure, see subsection

3-7-1 .

1. Log in to the system as an administrator.

2. If the Services window is displayed, close it.

If you perform an upgrade installation with the Services window open, registration of the

DeviceManagerServer service in the Services window might fail. For details on what action to

take when the DeviceManagerServer service is not displayed in the Services window after

installation of Device Manager finishes, see subsection

3-5-4 .

3. Load the Device Manager server CD.

4. The Welcome to installation of Device Manager (Overwrite) dialog box appears. Select Next to

continue.

5. If the XP Command View AE Suite Common Component services are running in a non-cluster

environment, the Stopping the services of XP Command View AE Suite Products dialog box

appears. If this dialog box appears, click OK to continue.

CAUTION: If you click Cancel, the Interrupt Installation dialog box appears and the installation is

canceled.

6. If you perform a downgrade installation when the version and revision numbers of the Device

Manager edition that you are going to install are the same as that which is already installed, the

installer displays the WARNING: Device Manager Downgrade panel. If there is no problem,

select Next to continue.