HP Compaq 6830s Notebook PC Maintenance and Service Guide
© Copyright 2008 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, Celeron are trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 7 Display components ............................................................................................................ 7 Wireless antennae (select models only) .............................................................................. 7 TouchPad ...........................
Workstation guidelines ..................................................................... 35 Equipment guidelines ....................................................................... 36 Unknown user password ................................................................................................... 37 Component replacement procedures ................................................................................................. 38 Serial number ...............................................
System DMA specifications ................................................................................................................ 91 System interrupt specifications ........................................................................................................... 92 System I/O address specifications ..................................................................................................... 93 System memory map specifications .......................................................
RJ-11 (modem) ................................................................................................................................ 125 RJ-45 (network) ................................................................................................................................ 126 Universal Serial Bus .........................................................................................................................
1 Product description Category Description Computer models equipped with PM45 system board Product Name HP Compaq 6830s Notebook PC √ Processors Intel® Core™2 Duo processors ● T5670 1.80-GHz processor, 2-MB L2 cache, 800-MHz front side bus (FSB) √ ● T5870 2.0-GHz processor, 2-MB L2 cache, 800-MHz FSB √ ● P8400 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB √ ● P8600 2.40-GHz processor, 3-MB L2 cache, 1066-MHz FSB √ ● T9400 2.
Category Description Computer models equipped with PM45 system board Supports the following configurations in all countries and regions except Brazil: √ ● 8192-MB total system memory (4096 x 2, dual-channel) ● 4096-MB total system memory (4096-MB x 1, dual-channel) ● 4096-MB total system memory (2048 × 2, dual-channel) ● 3072-MB total system memory (2048 + 1024, dual-channel) ● 2048-MB total system memory (1024 × 2, dual-channel) ● 2048-MB total system memory (2048 × 1) ● 1024-MB total sys
Category Optical drives Diskette drive Description Computer models equipped with PM45 system board Supports full disk encryption √ Supports HP 3D DriveGuard √ Supports the following drives: √ ● 320-GB, 5400-rpm hard drive ● 250-GB, 5400-rpm hard drive ● 160-GB, 5400-rpm hard drive ● 120-GB, 5400-rpm hard drive ● 120-GB, 7200-rpm hard drive Fixed (removal of 1 screw required) √ Customer-accessible √ Serial ATA √ 12.
Category Description ● Broadcom 802.11b/g ● Intel 802.11a/b/g Computer models equipped with PM45 system board Integrated personal area network (PAN) options by way of Bluetooth® module: External media card Support for no-WPAN option √ Broadcom Bluetooth 2.
Category Description Computer models equipped with PM45 system board Windows Vista Business 32 with Office Ready √ Windows Vista Business 32 with Office Personal (in Japan only) √ Windows Vista Business 32 with Office Personal/PowerPoint (in Japan only) √ Windows Vista Business with Office Professional (in Japan only) √ Windows Vista Business with Windows® XP Pro √ Windows Vista Business with Windows XP Pro with Office Personal/PowerPoint (in Japan only) √ Windows Vista Business with Windows
Category 6 Description Computer models equipped with PM45 system board Optical drive √ WLAN module √ Chapter 1 Product description
2 External component identification Top components Display components Components Description (1) Webcam light (select models only) On: The integrated camera is in use. (2) Webcam (select models only) Records audio and video and captures still photographs. Wireless antennae (select models only) On select computer models, at least 2 antennae send and receive signals from one or more wireless devices. These antennae are not visible from the outside of the computer.
NOTE: For optimal transmission, keep the areas immediately around the antennae free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. TouchPad 8 Item Component Function (1) TouchPad* Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button* Functions like the left button on an external mouse.
Item Component Function (4) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. View or change pointing device preferences as follows: ● In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse. ● In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.
Buttons, switch, lights, and speakers Item Component Function (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Caps lock light On: Caps lock is on. (3) Speakers (2) Produce sound. (4) Wireless light ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
Item Component Function To learn more about power settings, follow these steps: (7) Power light ● In Windows Vista, select Start > Control Panel > System and Maintenance > Power Options. ● In Windows XP, select Start > Control Panel > Performance and Maintenance > Power Options. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation.
Front components Item Component Function (1) Media Card Reader Supports the Memory Stick, Memory Stick Pro, Memory Stick Duo, Secure Digital (SD) Memory Card, MultimediaCard (MMC), and xD-Picture Card formats. (2) Drive light ● Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
Left-side components Item Component Function (1) RJ-11 (modem) jack Connects a modem cable. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) External monitor port Connects an external VGA monitor or projector. (4) Battery light ● Amber: A battery is charging.
Bottom components Item Component Function (1) Battery bay Holds the battery. (2) Battery release latches (2) Release the battery from the battery bay. (3) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Memory module compartment Contains a memory module. (5) Hard drive bay Holds the hard drive.
3 Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
Computer major components 16 Item Description (1) Display assemblies (include 2 WLAN antenna transceivers and cables) Spare part number 17.0-inch, WXGA BrightView display assembly 490332-001 17.0–inch WXGA BrightView display assembly with webcam 495897–001 17.
Item Description Spare part number 17.0-inch, WXGA WVA display assembly 490333-001 17.0-inch, WXGA WVA display assembly with webcam 495898-001 17.
Item Description Spare part number For use in Slovenia 490327-BA1 For use in Spain 490327-071 For use in Switzerland 490327-111 For use in Thailand 490327-281 For use in Turkey 490327-141 For use in Taiwan 490327-AB1 For use in the United Kingdom 490327-031 For use in the United States 490327-001 (6) Top cover (includes TouchPad board and cable, and TouchPad button board and cable) 490342-001 (7) RJ–11 connector (included in cable kit, spare part number 490314-001) (8) TouchPad (Inc
Item Description Spare part number ● P8400 2.26GHz (3-MB L2 cache, 1066-MHz FSB) 491486–001 ● P8600 2.40-GHz (3-MB L2 cache, 1066-MHz FSB) 491487–001 ● T9400 2.53-GHz (6-MB L2 cache, 1066-MHz FSB) 491489–001 ● T5670 1.80-GHz (2-MB L2 cache, 800-MHz FSB) (not available for Japan)* 491488-001 ● T5870 2.0-GHz (2-MB L2 cache, 800-MHz FSB)* 490338-001 *Only available with Intel WLAN or no WLAN Intel Celeron M processors: ● 575 2.0-GHz (1-MB L2 cache, 667-MHz FSB) 490336-001 ● 585 2.
Item Description Spare part number Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guine
Item (27) Description Spare part number 120-GB, 7200-rpm 490321-001 Memory modules (PC2-5300, 667-MHz, DDR2) 1-GB 495175-001 2-GB 495176-001 Memory modules (PC2-6400, 667–MHz, DDR2) 1-GB 491483–001 2-GB 491484–001 Computer major components 21
Plastics Kit Item 22 Description Spare part number Plastics Kit: 490335-001 (1) ExpressCard slot bezel (2) WLAN module compartment cover (includes one captive screw, secured by a C-clip) (3) Memory module compartment cover (includes one captive screw, secured by a C-clip) (4) Hard drive bay cover (includes 2 captive screws, secured by C-clips) Chapter 3 Illustrated parts catalog
Cable Kit Item Description Spare part number Cable Kit: 490314-001 (1) RJ-11 jack cable (2) Display lid switch module and cable (3) Bluetooth module cable Cable Kit 23
Mass storage devices Item Description (1) Optical drives (include bezel and bracket) (2) 24 Spare part number DVD±RW SuperMulti Double-Layer Drive with LightScribe 490318-001 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 490316-001 DVD/CD-RW Combo Drive 490319-001 DVD–ROM Drive 490317–001 Hard drives (include bracket) 320-GB, 5400-rpm 498310-001 250-GB, 5400-rpm 490323-001 160-GB, 5400-rpm 490322-001 120-GB, 5400-rpm 490320-001 120-GB, 7200 rpm 490321-001 Chapter 3 I
Miscellaneous parts Description Spare part number AC adapter 90-W HP Smart AC adapter for use in all countries and regions except India 463955-001 Carrying cases HP Universal Nylon Case 439425-001 HP Executive Leather Case 439427-001 HP Deluxe Nylon Backpack 439426–001 HP Deluxe Roller Case 446929-001 USB 1.
Description 26 ● Phillips PM3.0×4.0 screw ● Phillips PM2.5×10.0 captive screw ● Torx T8M2.0x2.0 broad-head screw ● Torx T8M2.5×7.0 slotted screw ● Torx T8M2.5×6.0 screw ● Torx T8M2.5×4.0 screw ● Torx T8M2.5×5.0 broad-head screw ● Torx T8M2.5×10.
Sequential part number listing Spare part number Description 398393-002 Bluetooth module for use in North America NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 490314-001. See Cable Kit on page 23 for more Cable Kit spare part number information.
28 Spare part number Description 480985-001 Intel Wi–Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except Pakistan, Russia, and the Ukraine 482957-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine 487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Spare part number Description 490324-001 Fan 490325-001 Heat sink (includes replacement thermal material) 490326-001 Display inverter 490327-001 Keyboard for use in the United States 490327-021 Keyboard for use anywhere in Europe 490327-031 Keyboard for use in the United Kingdom 490327-041 Keyboard for use in Germany 490327-051 Keyboard for use in France.
30 Spare part number Description 490330-001 LCD cable 490331-001 Display enclosure (includes 2 wireless antenna transceivers and cables 490332-001 17.0-inch, WXGA display assembly with BrightView (includes 2 WLAN antenna transceivers and cables) 4490333-001 17.0-inch, WXGA display assembly with WVA (includes 2 WLAN antenna transceivers and cables) 490334-001 17.
Spare part number Description 491489-001 Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) 491488-001 Intel Core2 Duo T5670 1.80-GHz processor (2-MB L2 cache, 800-MHz FSB, includes replacement thermal material) 495175-001 1-GB memory module (PC2-5300, 667-MHz, DDR2) 495176-001 2-GB memory module (PC2-5300, 667-MHz, DDR2) 495897-001 17.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS. 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 99 screws, in 14 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 490339-001. There are 7 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 8-cell, 63-Wh Li-ion battery 490306-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 320-GB, 5400-rpm hard drive 498310–001 250-GB, 5400–rpm hard drive 490323–001 160-GB, 5400-rpm hard drive 490322-001 120-GB, 5400-rpm hard drive 490320-001 120-GB, 7200-rpm hard drive 490321-001 Before removing the hard drive, follow these steps: 1. Shut down the computer.
4. Loosen the Phillips 10.0-mm captive screw (1) that secures the hard drive to the computer. 5. Grasp the Mylar tab (2) on the hard drive and slide the hard drive to the left to disconnect it from the system board. 6. Remove the hard drive (3) from the hard drive bay. 7. If it is necessary to replace the hard drive bracket, remove the four Phillips 4.0-mm hard drive bracket screws (1) from each side of the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive.
WLAN module Description Spare part number Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except Pakistan, Russia, and the Ukraine 480985-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine 482957-001 Broadcom BCM4312 802.11b/g WLAN module ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Description Spare part number Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
6. Remove the WLAN module (3) by sliding the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WLAN module. Memory module Description Spare part number 1-GB (PC2-5300, 667-MHz, DDR2) 495175-001 2-GB (PC2-5300, 667-MHz, DDR2) 495176-001 1-GB (PC2-6400, 667-MHz, DDR2) 491483-001 2-GB (PC2-6400, 667-MHz, DDR2) 491484-001 Before removing the memory module, follow these steps: 1.
2. Lift the front edge of the cover (2), swing it up and back, and remove the cover (3). The memory module compartment cover is included in the Plastics Kit, spare part number 490335-001. 3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 4. Remove the memory module (2) by pulling the module away from the slot at an angle.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 490316-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe 490318-001 DVD/CD-RW Combo Drive 490319-001 DVD-ROM Drive 490317-001 Before removing the optical drive, follow these steps: 1. Shut down the computer.
7. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive.
Switch cover and keyboard Description Spare part number Switch cover (includes button board and cable) 490315-001 Keyboards for use in the following countries or regions: Brazil 490327-201 Latin America 490327-161 The Czech Republic 490327-221 Portugal 490327-131 Denmark 490327-081 Russia 490327-251 Europe 490327-021 Saudi Arabia 490327-171 Belgium 490327-A41 Slovakia 490327-231 France 490327-051 Slovenia 490327-BA1 French Canada 490327-121 South Korea 490327-AD1 Germany 490
Remove the switch cover and keyboard: 1. Remove the following screws: (1) Two Slotted Torx 10.0-mm screws (2) Three Torx 2.0-mm broad-head screws 50 2. Remove the two Torx 7.0-mm screws that secure the keyboard to the computer. 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible.
5. Lift the switch cover (1) straight up until it disengages from the computer, and slide it back (2) until it rests on the display assembly. 6. Lift up the rear edge of the keyboard (1), and slide it back (2) to disengage the four tabs on the front of the keyboard from the switch cover.
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. 9. Release the ZIF connector and disconnect the LED ribbon cable from the system board (1), and then lift the switch cover up to remove it (2) from the system board. 10. Turn the switch cover over. 11. Remove the two Phillips 2.0-mm broadhead screws (1) from the switch cover.
12. Remove the LED power button board (2) from the switch cover. Reverse this procedure to install the switch cover and keyboard.
Speakers Description Spare part number Speakers 490341-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Display assembly NOTE: All display assembly spare part kits include 2 WLAN antenna transceivers and cables.
4. Make sure that the wireless antenna cables are disconnected from the WLAN module on the bottom of the computer, then remove the wireless antenna cables (4) from the clips and routing channels built into the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 56 5. Remove the two Slotted Torx 10-mm screws (1) and the two Torx 7.
8. If it is necessary to replace the display bezel, display inverter, or display hinges, remove the eight rubber screw covers (1) and the eight Torx 6.0-mm screws (2) that secure the display bezel to the display assembly. The rubber screw covers are available in the Rubber Kit, spare part number 490339-001. 9. Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display bezel until the bezel disengages from the display enclosure. 10. Remove the display bezel (3).
11. If it is necessary to replace the webcam module from the display enclosure, gently pull the webcam module from the double-sided tape on the display enclosure (1) and disconnect the webcam cable from the module (2). NOTE: To replace the webcam module in the display enclosure, align the holes on the webcam module with the pins on the display enclosure and press onto the double-sided tape. 12.
16. Remove the display panel (2). 17. Remove the eight Phillips 3.0-mm screws (1) that secure each display hinge to the display panel. NOTE: When removing or replacing the Phillips screws, be sure to remove or replace them in the same sequence as the numbering found on the display hinges (1–2–3–4). 18. Remove the display hinges (2). The left and right display hinges are available using spare part number 490329-001. Reverse this procedure to reassemble and install the display assembly.
Top cover Description Spare part number Top cover 490342-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
3. Remove the three Phillips 2.0-mm broad-head screws from the optical drive bay (1), and remove the Torx 4.0-mm screw from the hard drive bay (2). 4. Turn the computer right-side up. 5. Remove the three slotted Torx 7.0-mm screws from the top cover. 6. Lift the rear edge of the top cover (1) until it disengages from the base enclosure. Then tilt the top cover back (2) until the TouchPad cable is accessible.
7. Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect the TouchPad cable (2) from the system board. 8. Remove the top cover. Reverse this procedure to install the top cover.
USB board 1. Disconnect the USB cable from the system board (1). 2. Lift up the USB connector and remove the cable from the cable routing path (2). 3. Remove the Phillips 9.0-mm screw (3) and the Phillips 4.0-mm screw (4) from the system board. 4. Remove the USB board (5). Reverse this procedure to install the USB board.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 490314-001. See Cable Kit on page 23 for more Cable Kit spare part number information.
4. Remove the Bluetooth module (4) from the base enclosure. Reverse this procedure to install the Bluetooth module.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the RTC battery from the socket on the system board. Reverse this procedure to install the RTC battery.
System board NOTE: All system board spare part kits include the ExpressCard assembly. NOTE: All system board spare part kits include replacement thermal material. Description Spare part number System board includes 128-MB of graphics subsystem memory 490311-001 System board includes 256-MB of graphics subsystem memory 490312-001 Before removing the system board, follow these steps: 1. Shut down the computer.
3. Remove the three Torx 6.0-mm screws (3) that secure the battery connector board to the base enclosure. 4. Flex the left side of the base enclosure until the external monitor connector (1) and the heat sink (2) are clear of the openings in the base enclosure. 5. Lift the rear edge of the system board (3) until it rests at an angle. 6. Remove the system board (4) from the base enclosure by sliding it back. Reverse the preceding procedure to install the system board.
Fan Description Spare part number Fan 490324-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
2. Remove the fan (2) from the base enclosure. Reverse this procedure to install the fan. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 490314-001. See Cable Kit on page 23 for more Cable Kit spare part number information. Description Spare part number For use in all countries and regions except Australia and New Zealand 461749-001 For use only in Australia and New Zealand 461749-011 Before removing the modem module, follow these steps: 1. Shut down the computer.
4. Disconnect the modem module cable (3) . 5. Remove the modem module. Reverse this procedure to install the modem module.
Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Heat sink (includes replacement thermal material) 490325-001 Before removing the heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the heat sink (3). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1), (2), and (3), and the heat sink components (4) and (5) each time the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. Reverse this procedure to install the heat sink.
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core2 Duo processors ● P8400 2.26-GHz processor (3-MB L2 cache, 1066-MHz FSB) 491486-001 ● P8600 2.4-GHz processor (3-MB L2 cache, 1066-MHz FSB) 491487-001 ● T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB) 491489-001 ● T5670 1.80-GHz processor (2-MB L2 cache, 800-MHz FSB) 491488-001 ● T5870 2.
3. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor.
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections.
Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus. 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. Because Computer Setup is not Windows-based, it does not support the TouchPad.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu 80 Select To do this System information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create a new BIOS user account. ● View a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (enabled by default).
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language (or press f2) Change the Computer Setup language. Boot options ● Set f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot and set the boot mode (PXE or RPL).
Select To do this Built-In Device Options ● Enable/disable embedded WWAN Device Radio. ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth® Device Radio. ● Enable/disable LAN/WLAN Switching. When enabled, switches to a WLAN when a LAN is either unavailable or disconnected. ● Enable/disable Wake on LAN from Off. ● Enable/disable the ambient light sensor. ● Enable/disable the serial port. ● Enable/disable the parallel port.
6 Specifications Computer specifications Metric U.S. Depth 28.50 cm 11.22 in Width 39.60 cm 15.60 in Height (front to rear) 3.23 to 3.58 cm 1.27 to 1.41 in Weight (equipped with optical drive, hard drive, and battery) 2.95 kg 6.50 lbs Dimensions Input power Operating voltage 19.0 V dc @ 4.74 A – 90 W Operating current 4.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, WXGA+WVA display specifications Metric U.S. Height 24.4 cm 9.6 in Width 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.
Hard drive specifications 320-GB 250-GB* 160-GB* 120-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CDR, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual Layer), HD DVD-R, HD DVD-R for Dual Layer, HD DVD-RW CD-R and CD-RW DVD+R, DVD+R(9), DVD+RW, DVD-R, DVD-R(9),
DVD±RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2 MB Data transfer rate 88 24X CD-ROM 3,600 KB/sec 8X DVD-ROM 10,800 KB/sec
DVD/CD-RW Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW Access time CD DVD Random < 110 ms < 130 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 3,600 KB/sec 24X CD-R 3,600 KB/sec 24X CD
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CDRW, Photo CD (single and multisession), CD-Bridge Access time CD DVD Random < 100 ms < 125 ms Cache buffer 512 KB Data transfer rate 90 CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X) 1500 KB/s (150 KB/s at 1X CD rate) CD-ROM (24X) 3600 KB/s (150 KB/s at 1X CD rate) DVD (8X)
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for ExpressCard DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5.
System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME
System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
94 I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF
System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 490340-001.
Phillips PM2.0×2.0 broad-head screw Color Quantity Length Thread Head diameter Black 3 2.0 mm 2.0 mm 5.0 mm Where used: 3 screws that secure the top cover to the display enclosure Phillips PM2.0×2.
Phillips PM2.0x2.0 broad-head screw Color Quantity Length Thread Head diameter Black 2 2.0 mm 2.0 mm 6.
Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 10 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 8 screws that secure the display hinges to the display assembly Phillips PM2.0×3.
Phillips PM2.0x4.0 screw Color Quantity Length Thread Head diameter Black 5 4.0 mm 2.0 mm 4.
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 2 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the WLAN module to the system board Phillips PM2.5×4.
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 9 4.0 mm 2.5 mm 5.
Where used: 2 screws that secure the modem module to the system board Where used: 1 screw that secures the USB board to the base enclosure Phillips PM2.5×4.
Phillips PM2.5×6.0 captive screw Color Quantity Length Thread Head diameter Black 4 6.0 mm 2.5 mm 5.
Phillips PM2.5×9.0 screw Color Quantity Length Thread Head diameter Black 1 9.0 mm 2.5 mm 4.5 mm Where used: 1 screw that secures the USB board to the base enclosure Phillips PM2.5×9.
Phillips PM2.5×10.0 captive screw Color Quantity Length Thread Head diameter Black 1 10.0 mm 2.5 mm 5.
Phillips PM2.5x10.0 captive screw Color Quantity Length Thread Head diameter Silver 6 10.0 mm 2.5 mm 5.9 mm Where used: 6 captive screws that secure the heat sink to the system board (screws are secured to the heat sink by C-clips) Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm Phillips PM2.5x10.
Where used: 4 screws that secure the hard drive bracket to the hard drive Slotted Torx ST8M2.5×7.0 screw Color Quantity Length Thread Head diameter Black 19 7.0 mm 2.5 mm 5.
Where used: 2 screws that secure the display assembly to the computer Where used: 3 screws that secure the top cover to the base enclosure Where used: 1 screw that secures the top cover to the base enclosure Slotted Torx ST8M2.5×7.
Torx T8M2.5×5.0 broad-head screw Color Quantity Length Thread Head diameter Black 2 5.0 mm 2.5 mm 8.
Torx T8M2.5×4.0 screw Color Quantity Length Thread Head diameter Black 1 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top cover to the base enclosure Torx T8M2.5×6.0 screw Color Quantity Length Thread Head diameter Black 16 6.0 mm 2.5 mm 5.0 mm Torx T8M2.5×4.
Where used: 8 screws that secure the display bezel to the display assembly Where used: Two screws that secure the display panel to the display assembly Where used: (1) One screw that secures the system board to the base enclosure (2) Three screws that secure the battery connector board to the base enclosure 112 Chapter 7 Screw listing
Where used: Two screws that secure the fan to the base enclosure Torx T8M2.5×6.
Slotted Torx T8M2.0x2.0 screw Color Quantity Length Thread Head diameter Black 2 2.0 mm 2.0 mm 5.
Slotted Torx T8M2.5x10.0 screw Color Quantity Length Thread Head diameter Black 6 10.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the switch cover and keyboard to the base enclosure Where used: 2 screws that secure the display assembly to the base enclosure Slotted Torx T8M2.5x10.
8 Backup and recovery Backup and recovery in Windows Vista Overview To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. 3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. 4. ● Save the document. When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW.
Using the Windows recovery tools To recover information you previously backed up, follow these steps: 1. Click Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to recover your entire computer (select models only) or your files. NOTE: Windows includes the User Account Control feature to improve the security of your computer.
4. Press f11 while the “Press for recovery” message is displayed on the screen. 5. Follow the on-screen instructions. Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible.
Backup and recovery in Windows XP Overview To protect your information, use the Windows® Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.
NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Click Start > All Programs > Accessories > System Tools > Backup. 2. Follow the on-screen instructions.
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 122 Chapter 9 Connector pin assignments
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-out (headphone) 123
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 124 Chapter 9 Connector pin assignments
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-11 (modem) 125
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 126 Chapter 9 Connector pin assignments
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the display inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter, spare part number 27 AC adapter, spare part numbers 25 antenna, disconnecting 44 antennae 7 audio, product description 3 audio-in jack location 12 pin assignments 122 audio-out jack location 12 pin assignments 123 B backing up, Windows Vista 116 backing up, Windows XP 120 Backup and Restore Center 116, 117 base enclosure, spare part number 19, 28 battery location 14 removal 40 spare part number 19, 28, 40 battery bay 14 battery connector, system board spare part number 28 battery extend
display enclosure, spare part number 17, 30 display hinge removal 59 spare part number 17, 29, 59 display inverter removal 58 spare part number 17, 29, 58 display lid switch module illustrated 23 display panel, removal 58 display specifications 85 drive light 12 DriveLock password 81 DriveLock, automatic 81 Driver Recovery disc 121 drives boot order 82 preventing damage 33 DVD-ROM Drive removal 47 spare part number 19, 24, 28 specifications 90 DVD/CD-RW Combo Drive precautions 33 removal 47 spare part numbe
left-side components 13 legacy support, Universal Serial Bus (USB) 78, 82 light components 10 lights battery 13 caps lock 10 drive 12 power 11 webcam 7 wireless 10 network jack location 13 pin assignments 126 num lk key 11 M mass storage devices, spare part numbers 24 Media Card Reader 12 memory check 81 memory map specifications 95 memory module product description 1 removal 45 spare part numbers 21, 31, 45 memory module compartment 14 memory module compartment cover illustrated 22 removal 45 microphone
R removal/replacement preliminaries 32 procedures 38 restoring Computer Setup factory settings 79 right-side components 12 RJ-11 jack location 13 pin assignments 125 spare part number 18 RJ-11 jack cable, illustrated 23 RJ-45 jack location 13 pin assignments 126 RTC battery removal 66 spare part number 19, 27, 66 Rubber Kit, spare part number 30 S Screw Kit contents 96 spare part number 25, 30 screw listing 96 security cable slot 12 Security menu Automatic DriveLock 81 change password 81 Disk Sanitizer 81 D
