Maintenance and Service Guide HP Compaq tc1100 Tablet PC Document Part Number: 335572-004 October 2005 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts, troubleshooting tablet PC problems, and performing tablet PC disassembly procedures.
© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 Tablet PC External Components. . . . . . . . . . . . . . . . 1–6 1.5 Keyboard Components . . . . . . . . . . . . . . . . . . . . . . 1–20 1.6 HP Tablet PC Docking Station Components . . . . . 1–24 1.7 Design Overview. . . . . . . . . .
Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 HP Compaq Tablet PC System Major Components . 3–2 3.3 Miscellaneous Cable Kit Components . . . . . . . . . . . 3–8 3.4 Miscellaneous Plastics/Hardware Kit Components . 3–9 3.5 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10 3.6 Optional HP Tablet PC Docking Station . . . . . . . . 3–11 3.7 HP Tablet PC Docking Station Components . . . . . 3–12 3.
Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 5–4 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 5.4 Real-Time Clock Battery . . . . . . . . . . . . . . . . . . . . 5–13 5.5 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14 5.
Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index vi Maintenance and Service Guide
1 Product Description Depending on model, the HP Compaq tc1100 Tablet PC offers a 1.1-GHz Intel® Pentium® M or 900-MHz Ultra Low Voltage Intel Celeron® M processor with 512-KB cache, a 10.4-inch color TFT XGA display, up to 2 GB of 333-MHz DDR SDRAM, and NVIDIA GeForce4 420 Go 4X AGP graphics with 32 MB of video DDR SDRAM. The primary pointing device on the tablet PC is the tablet PC pen.
Product Description The optional keyboard is slightly smaller than a full-size notebook keyboard and it provides 101 data entry keys, cursor control keys, and a pointing stick device. The optional HP Tablet PC Docking Station (not shown) provides access to a MultiBay and a variety of connectors. HP Compaq tc1100 Tablet PC with Optional Keyboard 1.1 Features ■ 1.2-, 1.1-, or 1.
Product Description ■ Microsoft Windows XP Tablet PC Edition 2005 ■ 10.4-inch XGA (1024 × 768) TFT display with over 16.7 million colors ■ Keyboard with pointing stick device ■ Integrated communication—one of the following: ❏ Type III Mini PCI 56Kbps, v.90/high-speed 56K modem, wireless LAN 802.11b, and 10/100 network interface card (NIC) ❏ Type III Mini PCI 56Kbps, v.
Product Description ■ Support for the following connectors on the tablet PC: ❏ RJ-45 (network) ❏ RJ-11 (modem) ❏ Universal Serial Bus ❏ External monitor ❏ AC power ❏ Stereo audio-out (headphone) ❏ Mono microphone ❏ External MultiBay ❏ Keyboard ❏ Docking station ■ Support for the following connectors on the optional Docking Station: ❏ External MultiBay ❏ RJ-45 (network) ❏ USB ❏ External monitor ❏ AC power ❏ Stereo audio-out (headphone) 1–4 Maintenance and Service Guide
Product Description 1.2 Clearing a Password If the tablet PC has an unknown setup or power-on password, follow these steps to clear the password. These steps do not clear the drivelock password. 1. Remove the battery pack and Mini PCI communications memory module slot cover. Refer to Section 5.3, “Preparing the Tablet PC for Disassembly,” for more information. 2. Remove the RTC battery (refer to Section 5.4, “Real-Time Clock Battery”). 3. Wait approximately 5 minutes. 4.
Product Description 1.4 Tablet PC External Components The external components on the front of the tablet PC are shown in the following illustration and described in Table 1-1.
Product Description Table 1-1 Front Components Item Component Function 1 Wireless light Off: No wireless device is active. On: Wireless functionality is enabled. Flashing: Wireless functionality is enabled, but is not connected to a network or is not properly configured. 2 Battery light On: A battery pack is charging. Flashing: A battery pack that is the only available power source has reached a low-battery condition. 3 AC adapter light On: AC power is being supplied through the AC adapter.
Product Description The external components on the top side of the tablet PC are shown in the following illustration and described in Table 1-2. Top Components Table 1-2 Top Components Item Component Function 1 USB port* Connects an optional USB 2.0 - or - 1.1 compliant device. 2 PC Card eject button Ejects an optional PC Card from the PC Card slot. 3 PC Card slot Supports an optional Type I or Type II 32-bit (CardBus) or 16-bit PC Card.
Product Description Table 1-2 Top Components (Continued) Item Component Function 4 Pen holder (shown with pen 5 inserted) Secures the pen to the tablet PC. 5 Pen Interacts with the tablet PC whenever the tip is within 0.5 inch of or contacts the screen. 6 Tablet PC tether eyelet Used with the tether eyelet on the pen, enables you to tether the pen to the tablet PC. 7 SD Card slot Supports an optional SD Card. 8 External MultiBay connector* Connects and provides power for an optional USB 1.
Product Description The external components on the left side of the tablet PC are shown in the following illustration and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the tablet PC. Ä 2 1–10 Screen protector slots (2) Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen.
Product Description Table 1-3 Left-Side Components (Continued) Item Component Function 3 Air vent Allows airflow to cool internal components. Å WARNING: To avoid potential discomfort or burns, do not block the air vents or use the tablet PC on your lap for extended periods. This tablet PC is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the tablet PC to feel warm or hot when used continuously.
Product Description The external components on the right side of the tablet PC are shown in the following illustration and described in Table 1-4. Right-Side Components Table 1-4 Left-Side Components Item Component Function 1 Jog dial Functions like the enter key and the up and down arrow keys on a standard keyboard. ■ Press inward to enter a command. ■ Rotate upward to scroll upward. ■ Rotate downward to scroll downward.
Product Description Table 1-4 Left-Side Components (Continued) Item Component Function 2 esc button While the tablet PC is ■ Starting up and a flashing pointer is displayed on the screen, opens the Setup utility. ■ In Windows, functions like the esc key on a standard keyboard. 3 Windows security button When pressed with the pen tip or a small object such as the end of a paper clip ■ when Windows is open, enters the ctrl+alt+delete command. ■ when the Setup utility is open, enters the reset command.
Product Description Table 1-4 Left-Side Components (Continued) Item Component Function 7 Power/standby switch When the tablet PC is: ■ Off, press to turn on the tablet PC. ■ On, slide and release to initiate standby. ■ In standby, slide and release to resume from standby. ■ In hibernation, slide and release to restore from hibernation. If the system has stopped responding and Windows shutdown procedures cannot be used, slide and hold for 4 seconds to turn off the tablet PC.
Product Description The external components on the bottom side of the tablet PC are shown in the following illustration and described in Table 1-5. Bottom-side Components Table 1-5 Rear Components Item Component Function 1 Docking alignment slots (2) Secure the tablet PC to an optional Tablet PC Docking Station. 2 Speakers (2) Produce stereo sound. 3 Audio-out (headphone) Connects optional stereo headphones or powered stereo speakers.
Product Description The external components on the rear of the tablet PC are shown in the following illustration and described in Table 1-6. Rear Components Table 1-6 Rear Components Item Component Function 1 Tilt feet (2) While the tablet PC is being used in portrait orientation on a flat surface, can elevate the top of the tablet PC to provide a comfortable writing and viewing angle.
Product Description Table 1-6 Rear Components (Continued) Item Component Function 3 Product identification label Contains the serial number of the tablet PC and a code describing the original configuration of the tablet PC. You will need the serial number if you contact Customer Care. 4 Docking connector Connects the tablet PC to an optional docking station. 5 Air vent Allows airflow to cool internal components.
Product Description Table 1-6 Rear Components (Continued) Item Component Function 7 Hard drive retention screw Secures the hard drive bay cover to the tablet PC. 8 Hard drive bay Holds the system hard drive. 9 Hard drive security screws (2) Secure the hard drive in the hard drive bay. 10 Pad feet (2) Stabilize the tablet PC when it is placed on a flat surface. 11 Battery bay Holds the battery pack. 12 Battery retention screw Secures the battery pack to the tablet PC.
Product Description Table 1-6 Rear Components (Continued) Item Component Function 16 Memory module and Mini PCI compartment cover retention screws Secure the memory and Mini PCI compartment cover to the tablet PC. 17 Memory module and Mini PCI compartment Contains one memory slot for a PC133-compliant memory module. Also holds an optional Mini PCI board, such as a modem board or a combination modem and wireless board.
Product Description 1.5 Keyboard Components The keyboard top components are shown in the following illustration and described in Table 1-7. Keyboard Top Components Table 1-7 Keyboard Top Components Item Component Function 1 Alignment key Ensures that the tablet PC is attached to the keyboard in the correct orientation. 2 Keyboard hooks (2) Secure the tablet PC to the keyboard.
Product Description Table 1-7 Keyboard Top Components (Continued) Item Component Function 3 Keyboard connector Connects the keyboard to the keyboard connector on the tablet PC. 4 Tilt adjustment Tilts the tablet PC forward or backward while it is connected to the keyboard. 5 Rotation disk Rotates the tablet PC clockwise or counterclockwise while it is connected to the keyboard. 6 Docking alignment notches (4) Help guide the tablet PC and keyboard into an optional HP Tablet PC Docking Station.
Product Description The special keys on the keyboard are shown in the following illustration and described in Table 1-8. Keyboard Special Keys Table 1-8 Keyboard Special Keys Item Component Function 1 Function keys Perform system and application tasks. For example, in the Windows operating system and many applications, pressing F1 opens a Help file. To enter an F11 function, press F11/F12. To enter an F12 function, press Fn+F11/F12. 2 Fn key Combines with other keys to perform system tasks.
Product Description The components on the rear and bottom of the optional keyboard are shown in the following illustration and described in Table 1-9. Keyboard Rear and Bottom Components Table 1-9 Keyboard Rear and Bottom Components Item Component Function 1 Screen protector slots Attach the screen protector to the keyboard. 2 Attachment release latch Releases a portfolio or optional screen protector from the keyboard.
Product Description 1.6 HP Tablet PC Docking Station Components The upper and right-side components on the optional HP Tablet PC Docking Station are shown in the following illustration and described in Table 1-10.
Product Description Table 1-10 Docking Station Upper and Right-Side Components Item Component Function 1 Docking stand Holds the tablet PC when it is docked. 2 Docking eject pin Disconnects the tablet PC and docking stand docking connectors when the release handle is pulled. 3 Release handle Ejects the tablet PC from the docking stand. 4 Docking connector Connects to the tablet PC. 5 Docking restraint latch Secures the tablet PC to the docking stand.
Product Description The front and left-side components on the optional docking station are shown in the following illustration and described in Table 1-11.
Product Description Table 1-11 Docking Station Front and Left-Side Components Item Component Function 1 Pivot arm Tilts the docking stand forward and backward to enable different viewing angles and different docking modes. 2 MultiBay Supports a diskette drive, CD-ROM or CD-RW drive, DVD-ROM drive, DVD/CD-RW Combo Drive, or second hard drive. 3 RJ-45 (network) jack Connects a network cable. 4 External monitor port Connects an optional external monitor or overhead projector.
Product Description 1.7 Design Overview This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 3, “Illustrated Parts Catalog‚" to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures," for disassembly instructions.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting Using Setup Information and settings in Setup are accessed from the File, Security, or Advanced menus: 1. Turn on or restart the tablet PC. Press F10 while the F10 = ROM Based Setup message displays in the lower-left corner of the screen. ❏ To change the language, press F2. ❏ To view navigation information, press F1. ❏ To return to the Setup menu, press esc. 2. Select the File, Security, or Advanced menu. 3.
Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the tablet PC, a docking station, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save to Floppy Save system configuration settings to a diskette. Restore from Floppy Restore system configuration settings from a diskette.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in HP Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password. DriveLock Password Enable/disable DriveLock; change a DriveLock User or Master password.
Troubleshooting Table 2-2 Security Menu (Continued) Select To Do This Password Options Enable/disable: ■ QuickLock ■ QuickLock on Suspend ■ QuickBlank enable QuickLock on Suspend or ✎ To QuickBlank, you must first enable QuickLock. options can be selected only ✎ Password when a power-on password has been set. Device Security Enable/disable: ■ Ports or diskette drives ■ Diskette write* ■ CD-ROM or diskette startup for a DVD-ROM can be entered in ✎ Settings the CD-ROM field.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press F2) Change the Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the tablet PC more quickly by eliminating some startup tests. If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot. ■ MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.
Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from EPP (Enhanced Parallel Port [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities Port). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window. When Disable is selected, the tablet PC runs in Battery Optimized mode.
Troubleshooting 2.2 Using HP Diagnostics for Windows When you access HP Diagnostics for Windows, a scan of all system components is displayed on the screen before the HP Diagnostics window opens. You can display more or less information from anywhere within HP Diagnostics for Windows by selecting Level on the menu bar. HP Diagnostics for Windows is designed to test HP components. If third-party components are tested, the results may be inconclusive.
Troubleshooting ❏ Quick Test—Runs a quick, general test on each device in a selected category. ❏ Complete Test—Performs maximum testing on each device in a selected category. ❏ Custom Test—Performs maximum testing on a selected device. ◆ To run all tests for your selected device, select Check All. ◆ To run only the tests you select, select Uncheck All, and then select the check box for each test you want to run. 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process.
Troubleshooting Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial Troubleshooting.” 2.2 “Flowchart 2.2—No Power, Part 1.” 2.3 “Flowchart 2.3—No Power, Part 2.” 2.4 “Flowchart 2.4—No Power, Part 3.” 2.5 “Flowchart 2.5—No Power, Part 4.” 2.6 “Flowchart 2.6—No Video, Part 1.” 2.7 “Flowchart 2.7—No Video, Part 2.” 2.8 “Flowchart 2.8—Nonfunctioning Docking Station (if applicable).” 2.9 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Flowchart 2.2—No Power, Part 1. Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to Flowchart 2.17—Nonfunctioning Device. All drives working? N Y Go to Flowchart 2.6—No Video, Part 1. Is there video? (no boot) N Keyboard/ pointing device working? Y N Go to Flowchart 2.9—No Operating System (OS) Loading.
Troubleshooting Flowchart 2.2—No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). N N Power up on battery power? Go to Flowchart 2.3—No Power, Part 2. Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to Flowchart 2.4—No Power, Part 3. Y Y Power up in docking station? Done *NOTES: To reset the tablet PC, slide and hold the power switch for 4 seconds. N 1.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from Flowchart 2.2—No Power, Part 1 Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging, moving it to another tablet PC, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to Flowchart 2.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Flowchart 2.3—No Power, Part 2. Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in tablet PC and at power source. Y Power on? Done N N External Try different outlet. Power outlet active? Y Internal or external AC adapter? N Internal Go to Flowchart 2.5—No Power, Part 4. Replace power cord. Power on? Y Y Power on? Replace external AC adapter.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from Flowchart 2.4—No Power, Part 3. Open tablet PC. Y Reseat loose components and boards and replace damaged items. Loose or damaged parts? N Close tablet PC and retest. N Power on? Replace the following items (if applicable). Check tablet PC operation after each replacement: 1. Internal AC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
Troubleshooting Flowchart 2.6—No Video, Part 1 No Video. Docking Station Go to Flowchart 2.7—No Video, Part 2. Stand-alone or in docking station? *NOTE: To change from internal to external display, use the hotkey combination. Stand-alone Internal or external display*? Y Adjust brightness. Done N Internal External Video OK? A Adjust brightness. Y Video OK? Done N Replace the following one at a time. Test after each replacement. 1. Cable between notebook and tablet PC display (if applicable) 2.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from Flowchart 2.6—No Video, Part 1. Remove tablet PC from docking station, if connected. Check brightness of external monitor. Adjust display brightness. N Y Go to Flowchart 2.6—No Video, Part 1. Video OK? Y Done Video OK? N Check that tablet PC is properly seated in docking station, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Reinstall tablet PC into docking station. Check voltage setting on docking station. Y Reset monitor cable connector at docking station. Docking station operating? Done N Y Docking station operating? N Remove tablet PC, reset all internal parts, and replace any damaged items in docking station.
Troubleshooting 2.2.1Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking station and power outlet. No OS loading from hard drive, go to Flowchart 2.10—No OS Loading from Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13—No OS Loading from Diskette Drive. No OS loading from CD-ROM or DVD-ROM drive, go to Flowchart 2.14—No OS Loading from Optical Drive. No OS loading from network, go to Flowchart 2.
Troubleshooting Flowchart 2.10—No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Flowchart 2.11—No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Go to Flowchart 2.13—No OS Loading from Diskette Drive. Boot from diskette? Check the setup utility for correct booting order. Y N Change boot priority through the setup utility and reboot.
Troubleshooting Flowchart 2.11—No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10—No OS Loading from Hard Drive, Part 1. N CD or diskette in drive? Reseat hard drive. 1. Replace hard drive. 2. Replace system board. Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Create partition, then format hard drive to bootable C:\ prompt. Hard drive partitioned? Y N Boot from diskette drive? Y Go to Flowchart 2.
Troubleshooting Flowchart 2.12—No OS Loading from Hard Drive, Part 3 Continued from Flowchart 2.11—No OS Loading from Hard Drive, Part 2. N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading from Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N N Y Install bootable diskette and reboot tablet PC. Bootable diskette in drive? Nonsystem disk message? N Y N Go to Flowchart 2.17—Nonfunctio ning Device. Boot from another device? Check diskette for system files. Try different diskette. Y N Y Diskette drive enabled in the Setup utility? Y Enable drive and cold boot tablet PC. 1.
Troubleshooting Flowchart 2.14—No OS Loading from Optical Drive Y No OS loading from CD-ROM or DVD-ROM Drive. N Bootable disc in drive? Disc in drive? N Y Install bootable disc and reboot tablet PC. Try another bootable disc. Install bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Go to Flowchart 2.17—Nonfunctioning Device. Booting from another device? Y Y Booting order correct? N Clear CMOS. Refer to Section1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Tablet PC in docking station (if applicable)? N Go to Flowchart 2.16—No Audio, Part 2 Internal audio? Undock N Y Replace the following docking station components one at a time as applicable. Check after each change. Go to Flowchart 2.16—No Audio, Part 2 1. Reset docking station audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace docking station audio board. 5.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from Flowchart 2.15—No Audio, Part 1 N Audio driver in OS configured? Reload audio drivers. Y N Load drivers and set configuration in OS. Correct drivers for application? Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in tablet PC (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the tablet PC, and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Any physical device detected? Fix or replace broken item. Possible bad hard drive. Replace drive. Go to Flowchart 2.9—No Operating System N Reattach device. Close tablet PC, plug in power, and reboot.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect tablet PC to good external keyboard. N Replace system board. External device works? Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect tablet PC to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network or Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N N NIC/modem configured in OS? Y Y Reload drivers and reconfigure. Done OK? N Replace NIC/modem (if applicable). Disconnect all power from the tablet PC and open. Y OK? Reseat NIC/modem (if applicable). Done N Replace system board.
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-1 Spare Parts: Tablet PC System Major Components Item Description 1 Display components 2a 2b 2c 2d 2e Display panel assembly Display bezel with inverter Inverter Bridge battery Digitizer Wireless antenna 348348-001 348336-001 348358-001 348328-001 348337-001 348357-001 Miscellaneous Cable Kit, includes: 348335-001 Audio cable Inverter cable Digitizer cable Display panel cable Modem cable Miscellaneous Plastics/Hardware Kit, includes: 3a 3b 3c 3d 3e 3f Spare Part
Illustrated Parts Catalog Tablet PC Major Components 3–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Tablet PC System Major Components (Continued) Item Description Spare Part Number 4 System board (includes fan and heat sink) Intel Pentium M 753, 1.2-GHz Intel Pentium M, 1.1-GHz Intel Pentium M 723, 1.0-GHz Intel Pentium M, 1.0-GHz Intel Pentium M, 1.0-GHz Mobile Intel Celeron M 373, 1.
Illustrated Parts Catalog Tablet PC Major Components 3–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Tablet PC System Major Components (Continued) Spare Part Number Item Description 8 Wireless local area network (LAN) card (Mini PCI, Type III) 802.11a/b/g 802.11a/b/g for international use 802.11a/b/g for use in Europe 802.11a/b/g for use in Japan 802.11a/b/g for use in Japan 802.11a/b/g for use in the United States 349985-001 385759-002 385759-021 349985-291 385759-291 385759-001 802.11b/g for use in most of the world 802.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-6 HP Tablet PC Docking Station Components Spare Part Number Information Item Description Spare Part Number 1 Docking stand and pivot arm 349090-001 2 Top case 349091-001 3 Board assembly 349093-001 4 Bottom case 349092-001 Maintenance and Service Guide 3–13
Illustrated Parts Catalog 3.8 Miscellaneous Table 3-7 Spare Parts: Miscellaneous (not illustrated) Description Spare Part Number Description 198723-011 198723-B31 198723-061 198723-291 198723-AD1 198723-AA1 Sweden Switzerland Taiwan The United Kingdom The United States Spare Part Number AC power cord, 3-wire Australia Europe International Italy Japan Korea The People’s Republic of China AC adapter, 65 W 198723-101 198723-BG1 198723-AB1 198723-031 198723-001 285288-001 Pen (uses a 1.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-8 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 348325-AB1 Keyboard for use in Taiwan 348325-AD1 Keyboard for use in Korea 348325-B71 Keyboard for use in Sweden and Finland 348325-DB1 Keyboard for use in French Canada 348327-001 Base enclosure with shield 348328-001 Bridge battery 348329-001 RTC battery 348330-001 Power/standby switch 348331-001 System board with 800-MHz Intel Celeron M processor, without memory 3
Illustrated Parts Catalog Table 3-8 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 348346-001 Memory module, 512-MB, (333 MHz) 348348-001 Display panel assembly (Hydis) 348349-001 Display panel assembly (Toshiba) 348350-001 Miscellaneous Plastics Kit 348351-001 Miscellaneous Screw Kit 348352-001 Speaker assembly 348354-001 Heat sink 348355-001 Pen tips 348356-001 Pen receptacle 348357-001 Wireless antenna 348358-001 Inverter 348996-001 Mini PC
Illustrated Parts Catalog Table 3-8 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 370915-001 System board with Intel Celeron M 900-MHz processor (does not include memory) 370916-001 System board with Intel Pentium M 1.0-GHz processor (does not include memory) 374023-001 System board with 1.
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the tablet PC, place ✎ As the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the tablet PC, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the tablet PC. If you are unsure whether the tablet PC is off or in hibernation, turn on the tablet PC, and then shut it down.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. 4–6 ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, connect a wrist strap with alligator clips.
Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage includes: ■ Antistatic tape ■ Antistatic smocks, aprons, and sleeve protectors ■ Conductive bins and other assembly or soldering aids ■ Nonconductive foam ■ Conductive tabletop workstations with ground cords of one megohm resistance ■ Static-dissipative tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels ■ Material-handling pack
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. Torx T8 and Phillips P0 screws are removed during the disassembly of the tablet PC and the docking station. There are 38 screws, in 4 different sizes, that may have to be removed, replaced, and loosened when servicing the tablet PC. There are 20 screws, in 4 different sizes, that must be removed and replaced when servicing the docking station.
Removal and Replacement Procedures 5.1 Serial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the following table to determine the section number to be referenced when removing tablet PC components. Table 5-1 Disassembly Sequence Chart Section Description 5.3 Preparing the tablet PC for disassembly Number of screws removed SD Card and PC Card 0 Digitizer pen 0 Battery pack 1 Memory module and PCI device 2 5.4 Real time clock (RTC) battery 0 5.5 Hard drive 2 5.
Removal and Replacement Procedures 5.3 Preparing the Tablet PC for Disassembly Perform the following steps before disassembling the tablet PC. Before You Begin 1. Save your work, exit all applications, and shut down the tablet PC. If you are unsure whether the tablet PC is off or in hibernation, turn the tablet PC on and then shut it down through the operating system. 2. Disconnect all external devices connected to the tablet PC. 3. Disconnect the power cord. 4.
Removal and Replacement Procedures 5. Remove the SD Card and PC Card slot devices or space savers (if any) by following these steps: a. Press the SD Card 1 to release it. b. Remove the SD card from the slot 2.
Removal and Replacement Procedures c. Press the PC Card release button 1 to release the button from the base enclosure. Press the button a second time to eject the contents of the PC Card slot. d. Remove the PC Card slot device 2 from the card slot. PC Card slot space saver and SD Card slot space saver are ✎ The included in the Miscellaneous Plastics/Hardware Kit, spare part number 348350-001. e. Press the PC Card release button again to reset it 1.
Removal and Replacement Procedures 6. Press the end of the pen 1 to release it from the holder. Then remove the pen from the holder 2. 7. Open the connector cover by pulling out and down on the notch 3.
Removal and Replacement Procedures Battery Pack Spare Part Number Information Battery pack, Li-Ion 348333-001 8. Remove the battery pack by following these steps: a. Turn the tablet PC upside down, with the power/standby switch and jog dial toward you. b. Remove the optional PM2.0×4.0 retention screw 1 that secures the battery pack to the tablet PC. c. Slide the battery release latch 2 toward the back of the tablet PC and hold it to release the battery pack. d.
Removal and Replacement Procedures Mini PCI Communications card Spare Part Number Information 802.11a/b/g 802.11a/b/g for international use 802.11a/b/g for use in Europe 802.11a/b/g for use in Japan 802.11a/b/g for use in Japan 802.11a/b/g for use in the United States 349985-001 385759-002 385759-021 349985-291 385759-291 385759-001 802.11b/g for use in most of the world 802.11b/g for use in the rest of the world 374157-001 374158-001 802.11b for use in most of the world 802.
Removal and Replacement Procedures 9. Remove the Mini PCI communications card by following these steps: a. Remove the two PM2.0×4.0 screws 1 that secure the Mini PCI communications/memory module slot cover to the tablet PC. b. Lift the back edge of the Mini PCI communications/ memory module slot cover 2 up and swing it toward you. c. Remove the Mini PCI communications/memory module slot cover.
Removal and Replacement Procedures d. Disconnect the two antenna cables 1 from the Mini PCI communications card. e. Spread the retaining tabs 2 securing the Mini PCI communications card to the system board. The edge of the Mini PCI communications card rises at a 45-degree angle. f. Pull the Mini PCI communications card 3 away from the connector at a 45-degree angle. Removing the Mini PCI Communications card Reverse the preceding procedures to install the Mini PCI communications card.
Removal and Replacement Procedures Memory Module Spare Part Number Information 1024-MB DDR memory module 512-MB DDR memory module 256-MB DDR memory module 348344-001 348346-001 348345-001 10. Remove the memory module by following these steps: a. Remove the Mini PCI communications/memory module slot cover. b. Spread the retaining tabs 1 securing the memory module 2 to the system board. The edge of the memory module rises at a 45-degree angle. c.
Removal and Replacement Procedures 5.4 Real-Time Clock Battery Real-Time Clock (RTC)Battery Spare Part Number Information RTC battery 348329-001 Perform the following steps to remove the RTC battery: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the Tablet PC for Disassembly”). 2. Turn the tablet PC upside down, with the power switch and jog dial toward you. 3. Disconnect the RTC battery cable 1 from the system board. 4. Remove the RTC battery 2 from the tablet PC.
Removal and Replacement Procedures 5.5 Hard Drive Hard Drive Spare Part Number Information 80-GB, 5400 rpm 60-GB, 5400 rpm 40-GB, 5400 rpm 40-GB, 4200 rpm 30-GB, 4200 rpm 366786-001 348341-001 374025-001 348340-001 348339-001 Remove the hard drive as follows: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the Tablet PC for Disassembly”). 2. Remove the RTC battery (refer to Section 5.4, “Real-Time Clock Battery”). 3.
Removal and Replacement Procedures 4. Remove the two PM2.0×4.0 screws 1 that secure the hard drive cover to the tablet PC. 5. Lift the front edge of the cover 2 and swing the cover back. 6. Remove the hard drive cover. hard drive cover is included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 348350-001.
Removal and Replacement Procedures 7. Use the tab 1 on the right side of the hard drive to slide the drive 2 to the right and disconnect it from the system board. 8. Remove the hard drive 3 from the tablet PC. Removing the Hard Drive Reverse the preceding procedures to install the hard drive.
Removal and Replacement Procedures 5.6 Display Panel Assembly Display Panel Assembly Components Spare Part Number Information Display panel assembly Inverter Display bezel with inverter Bridge battery Digitizer Wireless antenna 348348-001 348358-001 348336-001 348328-001 348337-001 348357-001 To remove and disassemble the display panel assembly: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the Tablet PC for Disassembly”). 2. Remove the RTC battery (refer to Section 5.
Removal and Replacement Procedures 5. Remove the six TM2.5×8.0 screws 1 that secure the display panel assembly to the base enclosure. 6. Open the tilt foot 2 in the bottom-left corner and remove the TM2.5×8.0 screw 3 that secures the display panel assembly to the base enclosure.
Removal and Replacement Procedures 7. Slide and hold the keyboard release latch 1 to the right. 8. Remove the TM2.5×8.0 screw 2 that secures the display panel assembly to the base enclosure. 9. Lift the edge of the insulator 3 nearest the edge of the base enclosure. 10. On the right side of the hard drive bay, pull the plastic tab connected to the digitizer cable 4 to the right to disconnect the cable.
Removal and Replacement Procedures 11. Position the tablet PC right side up with the connector cover toward you. Make sure that the connector cover is open. 12. On the side of display panel assembly farthest from you, use a flat edge to pry the edge of the display panel assembly over the audio-out (headphone), headset, and microphone jacks. 13. Separate the display panel assembly from the base enclosure along the edge farthest from you. Swing the base enclosure toward you until it is resting on the table.
Removal and Replacement Procedures 14. Release the ZIF connector 1 to which the audio cable is attached, and then disconnect the cable 2. 15. Release the ZIF connector 3 to which the inverter cable is attached, and then disconnect the cable 4. 16. Separate the display panel assembly and the base enclosure. Disconnecting the Audio and Inverter Cables Reverse the preceding procedures to reassemble and install the display panel assembly.
Removal and Replacement Procedures 17. Remove the bridge battery as follows: d. Remove the bridge battery 1 from the panel bezel. a. Disconnect the bridge battery cable 2 from the panel inverter board.
Removal and Replacement Procedures 18. Remove the digitizer as follows: a. Release the ZIF connector 1 to which the digitizer cable is attached and disconnect the cable from the system board 2. b. Swing the two flex cables 3 to the right. Disconnecting the Digitizer Cable.
Removal and Replacement Procedures c. Remove the two PM 2.0×5.0 screws on the left side and the PM2.0×4.0 screw on the nearest side of the digitizer panel that secure the bracket to the panel assembly.
Removal and Replacement Procedures d. Remove the two PM2.0×4.5 screws 1 that secure the digitizer to the display panel assembly. e. Lift the front edge of the digitizer 2 and slide it out 3 of the display panel.
Removal and Replacement Procedures 5.7 System Board System Board Spare Part Number Information System board with fan and heat sink Intel Pentium M 753, 1.2-GHz Intel Pentium M, 1.1-GHz Intel Pentium M 723, 1.0-GHz Intel Pentium M, 1.0-GHz Intel Pentium M, 1.0-GHz Mobile Intel Celeron M 373, 1.
Removal and Replacement Procedures 5. Remove the Bluetooth board as follows: a. Position the tablet PC base enclosure so that the heat sink grille is toward you. b. Disconnect the Bluetooth bpard connector from the system board 1. c. Slide the Bluetooth board 2 away from you and lift it away from the base enclosure.
Removal and Replacement Procedures 6. Remove the four PM2.0×3.5 screws 1 that secure the system board shield to the base enclosure. 7. Lift the shield from the system board 2. 8. Separate the adhesive 3 from the system board.
Removal and Replacement Procedures 9. Release the ZIF connector 1 to which the audio cable is attached and disconnect the cable 2 from the system board. 10. Release the ZIF connector 3 to which the button board cable is attached and disconnect the cable 4 from the system board.
Removal and Replacement Procedures 11. Remove the system main memory by following these steps: a. Spread the retaining tabs 1 securing the main memory board to the system board. The end of the memory board opposite the connector rises at a 45-degree angle. b. Pull the memory module away from the connector at a 45-degree angle 2.
Removal and Replacement Procedures Modem Board Spare Part Number Information Modem board 349986-001 12. Remove the modem board by following these steps: a. Disconnect the modem board connector from the system board 1. b. Remove the PM2.0×4.5 screw 2 that secures the modem board to the system board. c. Lift the modem and cable assembly from the base enclosure 3.
Removal and Replacement Procedures 13. Remove the keyboard release assembly by following these steps: a. Remove the four TM2.5×6.0 screws 1 that secure the keyboard release assembly to the base enclosure. b. Lift the keyboard release assembly straight up 2 and remove it from the base enclosure.
Removal and Replacement Procedures installing the keyboard release assembly, make sure the ✎ When actuator tab 1 in the base enclosure is in the leftmost position. After this tab is positioned properly, install the keyboard release assembly 2, and 4 TM2.5×6.0 screws 3.
Removal and Replacement Procedures 14. Position the base enclosure so the heat sink grille is to your right. 15. Remove the five PM2.0×4.5 screws that secure the system board to the base enclosure.
Removal and Replacement Procedures 16. Use the heat sink grille 1 to lift the right edge of the system board 2 until it rests at a 45-degree angle. 17. Slide the system board away from the base enclosure at an angle 3 to remove it. Removing the System Board Reverse the preceding procedures to install the system board.
Removal and Replacement Procedures 5.8 Fan and Heat Sink Fan and Heat Sink Spare Part Number Information Fan Heat Sink 348342-001 310665-001 348354-001 fan and heat sink are included with the system board; ✎ The however, the fan and heat sink can also be ordered separately. Perform the following steps to remove the fan and heat sink: 1. Prepare the tablet PC for disassembly (refer to Section 5.3, “Preparing the Tablet PC for Disassembly”). 2. Remove the display panel assembly (refer to Section 5.
Removal and Replacement Procedures 4. Remove the system board shield 1. 5. Disconnect the fan cable from the system board 2. 6. Remove the three PM2.0×4.5 screws 3 that secure the fan and heat sink to the system board. 7. Lift the system board 4 straight up. The fan and heat sink 5 will remain resting on the work surface. Removing the Fan and Heat Sink Reverse the preceding procedures to install the system board shield, fan, and heat sink.
Removal and Replacement Procedures 5.9 Optional HP Tablet PC Docking Station Optional HP Tablet PC Docking Station Components Spare Part Number Information Optional HP Tablet PC Docking Station Docking stand and pivot arm Top case Board assembly Bottom case 348338-001 349090-001 349091-001 349093-001 349092-001 Perform the following steps to disassemble the docking station: 1. Position the docking station upside down, resting on the docking stand, with the bottom case toward you.
Removal and Replacement Procedures 2. Remove the four TM2.5×7.5 screws that secure the top case to the bottom case.
Removal and Replacement Procedures 3. Position the docking station right side up with the rear toward you, and then swing the docking stand to the back. 4. Lift the left edge of the top case 1 until the rear edge of the case 2 disengages from the bottom case. 5. Remove the docking station top case 3.
Removal and Replacement Procedures 6. Disconnect the docking stand cable 1 from the board assembly 2.
Removal and Replacement Procedures 7. Position the docking station with the left side toward you. sure the docking stand and pivot arm are supported ✎ Make before removing the following screws. The docking stand and pivot arm can fall if not supported. 8. Remove the following screws: 1 Two PM2.5×8.0 screws that secure the cable bracket to the bottom case. 2 One PM2.5×11.0 screw that secures the pivot arm hinge to the bottom case. 3 Three PM2.5×8.
Removal and Replacement Procedures 10. Disconnect the switch cable 1 from the board assembly. 11. Remove the seven PM2.5×4.0 screws 2 that secure the board assembly to the bottom case.
Removal and Replacement Procedures 12. Lift the edge of the board assembly 1 until it rests at an angle. 13. Slide the board assembly toward you 2 until the rear connectors clear the bottom case. 14. Lift the docking station board assembly straight up 3 to remove it from the bottom case. Removing the Board Assembly Reverse the preceding procedures to assemble the docking station.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Tablet PC Dimensions Height Width Depth 27.4 cm 21.6 cm 2.0 cm 10.8 in 8.5 in 0.8 in 1.4 kg 1.8 kg 3.1 lb 4.0 lb Weight (varies by configuration) Tablet PC only Tablet PC with keyboard Stand-alone power requirements Nominal operating voltage Maximum operating power Peak operating power 14.8 VDC 40.0 W 38.
Specifications Table 6-1 Tablet PC (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 90%, 38.7°C (101.6°F) maximum wet bulb temperature Altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) 0 to 3,048 m 0 to 10,000 ft 0 to 9,144 m 0 to 30,000 ft Shock Operating Nonoperating 10 g, 11 ms, half-sine 60 g, 11 ms, half-sine product safety standards specify thermal limits for ✎ Applicable plastic surfaces.
Specifications Table 6-2 10.4-inch XGA, TFT Display Dimensions Height Width Diagonal 23.6 cm 17.3 cm 26.4 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 140 nits typical 9.29 in 6.81 in 10.4 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 3.
Specifications Table 6-3 Hard Drives 80-GB 60-GB User capacity per drive* 80.0 GB 60.0 GB Drive height 9.5 mm 9.5 mm Drive width 70 mm 70 mm Interface type ATA-6 ATA-5 Seek times (typical read, including setting) Single track Average Full stroke 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks† 156,301,488 117,210,240 Disk rotational speed 5,400 rpm 5,400 rpm 100 66.6 Transfer rate Interface max (MB/s)‡ *1 GB=1,073,741,824 bytes. † System capability may differ.
Specifications Table 6-3 Hard Drives (Continued) 40-GB 40-GB 30-GB User capacity per drive* 40.0 GB 40.0 GB 30.0 GB Drive height 9.5 mm 9.5 mm 9.
Specifications Table 6-4 Diskette Drive (For Use Only in the Docking Station or External MultiBay) Diskette size 88.9 mm (3.5 in) Light On system Height 12.7 mm (0.5 in) Bytes per sector 512 Sectors per track High density Low density 18 (1.
Specifications Table 6-5 CD-ROM Drive (For Use Only in the Docking Station or External MultiBay) Applicable disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center hole diameter 1.5 cm 0.59 in 12 cm 8 cm 4.72 in 3.15 in Disc thickness 1.2 mm 0.047 in Track pitch 1.
Specifications Table 6-6 DVD-ROM Drive (For Use Only in the Docking Station or External MultiBay) Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in 12 cm 8 cm 4.72 in 3.15 in Disc thickness 1.2 mm 0.047 in Track pitch 0.
Specifications Table 6-7 DVD/CD-RW Combo Drive (For Use Only in the Docking Station or External MultiBay) Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in 12 cm 8 cm 4.72 in 3.15 in Disk thickness 1.2 cm 0.047 in Track pitch 0.
Specifications Table 6-8 External AC Adapter Weight 0.28 kg 0.62 lb Power supply (input) Operating voltage Operating current Operating frequency range Maximum transient 90 to 260 VAC RMS 1.7 A RMS 47 to 63 Hz AC 4/50 kV Table 6-9 6-cell, Li-Ion Battery Pack Weight 0.30 kg 0.65 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 3.6 Ah 40.
Specifications Table 6-10 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate=DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate=DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-11 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor (not available to any peripheral) IRQ14 IDE interface (hard drive and optical drive) IRQ15 System use Cards may assert IRQ3, IRQ
Specifications Table 6-12 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3E
Specifications Table 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFF
A Connector Pin Assignments Table A-1 RJ-45 (Network) Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog Maintenance and Service Guide A–3
Connector Pin Assignments Table A-5 Audio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel Table A-6 Audio-In Microphone Pin Signal Pin Signal 1 Audio signal in 2 Ground 2 Audio signal in A–4 Maintenance and Service Guide
B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. B–2 ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People’s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
C Screw Listing This appendix provides specification and reference information for the screws used in the tablet PC and the docking station. All screws listed in this appendix are available for the tablet PC in the Miscellaneous Screw Kit, spare part number 348351-001 docking station.
Screw Listing Table C-1 Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Silver 9 4.0 mm 2.0 mm 3.8 mm Where used: 1 One screw that secures the battery pack to the tablet PC (documented in Section 5.3) 2 Two screws that secure the Mini PCI communications/memory module compartment cover to the tablet PC (documented in Section 5.3) 3 Two screws that secure the hard drive cover to the tablet PC (documented in Section 5.5) Phillips PM2.0 × 4.
Screw Listing Table C-1 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 9 4.0 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the display panel to the display bezel (documented in Section 5.6) Phillips PM2.0 × 4.
Screw Listing Table C-2 Torx T8M2.5×8.0 Screw mm Color Qty. Length Thread Head Width Silver 8 8.0 mm 2.5 mm 4.4 mm Where used: 1 Seven screws that secure the display panel assembly to the base enclosure (documented in Section 5.6) 2 One screw under the keyboard release latch that secures the connector cover and display panel assembly to the base enclosure (documented in Section 5.6) Torx T8M2.5 × 8.
Screw Listing Table C-3 Phillips PM2.5×6.0 Screw mm Color Qty. Length Thread Head Width Silver 4 6.0 mm 2.5 mm 4.3 mm Where used: 4 screws that secure the keyboard release assembly to the base enclosure (documented in Section 5.7) Phillips PM2.5 × 6.
Screw Listing Table C-4 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Head Width Silver 4 3.0 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the display panel to the display bezel (documented in Section 5.6) Phillips PM2.0 × 3.
Screw Listing Table C-5 Torx M2.5×7.5 Screw mm Color Qty. Length Thread Head Width Silver 4 7.5 mm 2.5 mm 4.4 mm Where used: 4 screws that secure the docking station top case to the bottom case (documented in Section 5.9) Phillips PM2.5 × 7.
Screw Listing Table C-6 Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Head Width Yellow 3 5.0 mm 2.0 mm 3.8 mm Where used: 3 screws that secure the display panel bracket to the display panel assembly (documented in Section 5.6) Phillips PM2.0 × 5.
Screw Listing Table C-7 Phillips PM2.0×3.5 Screw mm Color Qty. Length Thread Head Width Yellow 1 3.5 mm 2.0 mm 3.8 mm Where used: One screw that secures the display panel bracket to the display panel assembly Phillips PM2.0 × 3.
Screw Listing Table C-8 Phillips PM2.0×4.5 Screw mm Color Qty. Length Thread Head Width Yellow 8 4.5 mm 2.0 mm 3.8 mm Where used: 5 screws that secure the system board to the base enclosure (documented in Section 5.8) Phillips PM2.0 × 4.
Screw Listing Table C-8 Phillips PM2.0×4.5 Screw (Continued) mm Color Qty. Length Thread Head Width Yellow 8 4.5 mm 2.0 mm 3.8 mm Where used: 3 screws that secure the fan and heat sink to the system board (documented in Section 5.8) Phillips PM2.0 × 4.
Screw Listing Table C-9 Phillips PM2.0×3.5 Screw mm Color Qty. Length Thread Head Width Yellow 4 3.5 mm 2.0 mm 3.8 mm Where used: 4 screws that secure the system board shield to the base enclosure (documented in Section 5.7) Phillips PM2.0 × 3.
Screw Listing Table C-10 Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Silver 1 4.0 mm 2.0 mm 3.8 mm Where used: One screw that secures the switch board to the base enclosure (documented in Section 5.9) Phillips PM2.0 × 4.
Screw Listing Table C-11 Torx M2.5×8.0 Screw mm Color Qty. Length Thread Head Width Silver 5 8.0 mm 2.5 mm 4.3 mm Where used: 1 Two screws that secure the docking station pivot arm and cable bracket to the bottom case (documented in Section 5.9) 2 Three screws that secure the docking station pivot arm hinge to the bottom case (documented in Section 5.9) Torx M2.5 × 8.
Screw Listing Table C-12 Phillips PM2.5×11.0 Screw mm Color Qty. Length Thread Head Width Silver 1 11.0 mm 2.5 mm 4.3 mm Where used: One screw that secures the docking station pivot arm hinge to the bottom case (documented in Section 5.9) Phillips PM2.5 × 11.
D Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. Careful handling should be exercised when removing these components.
Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2. procedures differ from one display assembly to ✎ Disassembly another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure.
Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel.
Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover.
Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel.
Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel.
Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame.
Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel.
Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel.
Index A B AC adapter spare part number 3–14 specifications 6–10 AC adapter light 1–7 AC power connector docking station 1–27 location 1–9 air vent 1–11, 1–17 alignment key 1–20 alignment key slot keyboard 1–23 tablet PC 1–11 attachment release latch keyboard 1–23 tablet PC 1–17 audio troubleshooting 2–25 audio-in jack connector pin assignments A–4 docking station 1–27 location 1–15 audio-out jack connector pin assignments A–4 docking station 1–27 location 1–15 base enclosure illustrated 3–4, 3–6 spare pa
Index Index–2 C D cables, service considerations 4–2 caps lock light 1–21 components, docking station front 1–24 left-side 1–24 rear 1–26 right-side 1–26 components, keyboard front 1–22 rear panel 1–23 top 1–20 components, tablet PC bottom 1–15, 1–16 front 1–6 left side 1–10 right side 1–12 top 1–8 connector pin assignments audio-in jack A–4 audio-out jack A–4 external monitor connector A–3 headphone jack A–4 microphone jack A–4 modem jack A–2 monitor connector A–3 RJ-11 jack A–2 USB port A–2 connectors
Index docking connector docking station 1–25 tablet PC 1–17 docking connector pass-through 1–21 docking eject pin 1–25 docking restraint latch (docking station) 1–25 docking restraint latch recess (tablet PC) 1–16 docking stand illustrated 1–25 removal 5–42 spare part number 3–13, 3–17 docking station components 3–12 spare part number 3–11, 3–12, 3–16 docking station board assembly spare part number 3–13, 3–17 troubleshooting 2–18 docking station bottom case, spare part number 3–13, 3–17 docking station co
Index no power 2–12, 2–13, 2–14, 2–15 no video 2–15, 2–16, 2–17 nonfunctioning devices 2–27 pointing device 2–29 fn key 1–22 function keys 1–22 G grounding equipment and methods 4–6 H hard drive illustrated 3–4, 3–6 OS loading problems 2–20 precautions 4–3 removal 5–14 spare part numbers 3–7, 3–16, 3–17, 3–18 specifications 6–4 hard drive bay 1–18 hard drive cover illustrated 3–2 removal 5–14 hard drive retention screws 1–18 headphone jack connector pin assignments A–4 location 1–15 headset jack 1–15 he
Index M memory map specifications 6–16 memory module illustrated 3–4, 3–6 removal 5–12 spare part numbers 3–5, 3–16, 3–17 memory module/Mini PCI communications compartment 1–19 memory module/Mini PCI communications compartment cover illustrated 3–2 retention screws 1–19 microphone 1–7 microphone jack connector pin assignments A–4 location 1–15 Mini PCI communications board removal 5–11 spare part numbers 3–17, 3–18 Miscellaneous Cable Kit components 3–2, 3–8 spare part number 3–3, 3–8, 3–16 Miscellaneous P
Index P packing precautions 4–4 pad feet 1–18 parts catalog 3–1 password clearing 1–5 options 2–5 power-on 2–4 setup 2–4 PC Card eject button 1–8 PC Card slot 1–8 pen illustrated 1–9 spare part numbers 3–15 pen holder 1–9 illustrated 3–2 push block assembly 3–2 pen receptacle, spare part number 3–17 pen tip, spare part number 3–17 pen, spare part numbers 3–14, 3–15 pivot arm 1–27 plastic parts 4–2 pointing device, troubleshooting 2–29 pointing stick 1–21 pointing stick buttons 1–21 power cord set requireme
Index security cable slot docking station 1–25 tablet PC 1–10 serial number 3–1, 5–2 service considerations 4–2 Setup Advanced Menu 2–6 File Menu 2–3 overview 2–1 Security Menu 2–4 setup password 2–4 speaker assembly illustrated 3–4, 3–6 spare part number 3–5, 3–17 speaker cable, illustrated 3–2 speakers 1–15 specifications AC adapter 6–10 battery 6–10 diskette drive 6–6 display 6–3 DMA 6–11 hard drive 6–4 I/O addresses 6–13 interrupts 6–12 memory map 6–16 optical 6–7 optical drive 6–8, 6–9 tablet PC 6–1 s
Index pointing device 2–29 power 2–12 Setup 2–2 video 2–16 U universal alignment slots keyboard 1–23 tablet PC 1–11 Universal Serial Bus (USB) port docking station 1–27 location 1–8 pin assignments A–2 V video troubleshooting 2–16 W Windows applications key 1–22 Windows logo key 1–22 Windows security button 1–13 wireless antenna, spare part number 3–17 wireless LAN board illustrated 3–4, 3–6 wireless LAN card spare part number 3–7 wireless light 1–7 workstation precautions 4–5 Index–8 Maintenance and
