Getting Started HP Compaq Tablet PC Document Part Number: 430354-001 January 2007 This guide explains how to set up your hardware and software, and begin using the computer in Windows®.
© Copyright 2007 Hewlett-Packard Development Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 First-time setup Identify required hardware. . . . . . . . . . . . . . . . . . . . . . . . 1–1 Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 Step 1: Insert the battery pack . . . . . . . . . . . . . . . . . . 1–4 Step 2: Connect the computer to external power. . . . 1–5 Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . 1–7 Step 4: Set up the software . . . . . . . . . . . . . . . . . . . 1–12 Step 5: Create recovery discs (recommended) . . . .
Contents 3 Troubleshooting Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . The computer is unable to start up. . . . . . . . . . . . . . . The computer screen is blank . . . . . . . . . . . . . . . . . . Software is functioning abnormally . . . . . . . . . . . . . The computer is turned on but not responding . . . . . The computer is unusually warm. . . . . . . . . . . . . . . .
Contents C Backup and recovery Safeguard your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back up the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back up specific files or folders . . . . . . . . . . . . . . . . Back up the entire hard drive. . . . . . . . . . . . . . . . . . . Back up modifications made to the system . . . . . . . . Schedule backups . . . . . . . . . . . . . . . . . . . . . . . . . . . Recover the system . . . . . . . . . . . . . . . . . . . . . .
Contents vi Getting Started
1 First-time setup Identify required hardware To set up the computer for the first time, you will need the computer, HP Smart AC Adapter, power cord, and the battery. included with the computer may vary by region and ✎ Components by model.
First-time setup Components 1 HP Smart AC Adapter 4 Modem cable (optional for setup) 2 Power cord 5 Modem adapter (optional for setup) 3 Battery pack only the included AC adapter or one approved for this ✎ Use computer. you use dial-up networking, the modem cable is optional ✎ Unless for setup.
First-time setup Set up the computer To set up the computer, you will 1. Insert the battery pack into the computer. 2. Connect the computer to external power. ✎ The battery begins to charge. 3. Turn on the computer. 4. Set up the software. 5. Create recovery discs (recommended). ✎ Refer to Appendix C, “Backup and recovery,” for instructions.
First-time setup Step 1: Insert the battery pack To insert the battery pack: ✎ Battery packs vary by model. 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery pack 1 into the battery bay until it is seated. 3. Press the battery pack 2 into the computer until it clicks into place.
First-time setup Step 2: Connect the computer to external power only the included AC adapter or one approved for this ✎ Use computer. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord into an AC outlet 3.
First-time setup When the computer receives AC power, the battery pack begins to charge and the battery light (on the front of the computer) is turned on. When the battery pack is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery pack is fully charged and the battery light is turned off.
First-time setup Step 3: Turn on the computer To open the computer: 1. Press the display release button 1 to open the display. 2. Raise the display 2. Rotating the Display The computer display can rotate from notebook mode to tablet mode. the computer is docked in an optional docking device (in ✎ When either notebook mode or tablet PC mode), the display will not rotate.
First-time setup Tablet PC mode To change the computer from notebook mode to tablet PC mode: 1. Rotate the computer display clockwise until it snaps into place facing away from the keyboard. 2. Tilt the computer display downward onto the keyboard until it snaps into place.
First-time setup Notebook mode To change the computer from tablet PC mode to notebook mode: 1. Press the display release button. 2. Open the computer display.
First-time setup 3. Rotate the computer display counterclockwise until it snaps into place facing the keyboard. Ä 1–10 CAUTION: To prevent a lack of response when you turn on the computer, make sure the battery pack is firmly seated.
First-time setup To turn on the computer: » Slide the power switch 1 toward the front of the computer. The power light 2 is turned on, and you are prompted to begin software setup. ✎ The power light is visible whether the computer is open or closed.
First-time setup Step 4: Set up the software After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: Ä ■ After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time varies. ■ During software setup, the computer may pause periodically for several minutes. These normal pauses are indicated by an hourglass icon.
2 Next steps Install additional software and hardware Identify and install hardware To see a list of hardware installed on the computer: 1. Select Start > Computer > System properties. 2. In the left pane, click Device Manager. includes the User Account Control feature to improve ✎ Windows the security of your computer. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings.
Next steps Locate or install software The computer includes software that may be ■ Preinstalled on your hard drive. To see a list of the ready-to-use software preinstalled on the computer: 1. Click Start > All Programs. 2. Double-click the program you want to open. ■ Provided on a CD or DVD. To install a software program from a disc: software from a disc on this computer, the computer ✎ Tomustinstall be connected to an optional external MultiBay device with an optical drive. 1.
Next steps Protect the computer The information in this section is designed to protect the computer from damage caused by a virus, a security breach, a power surge, or unsafe operation. Protect the computer from viruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses. Computer viruses can disable the operating system, applications, or utilities or cause them to function abnormally.
Next steps Protect your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you, your computer, and your data. To optimize the privacy protection features included with the computer ■ Keep the operating system and software updated. Many software applications contain security enhancements. ■ Use a firewall. A firewall is software that monitors incoming traffic on the computer.
Next steps Use the computer safely Å WARNING: To reduce the risk of electric shock or damage to your equipment: ■ Plug the power cord into an AC outlet that is easily accessible at all times. ■ Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer). ■ Å If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3-pin outlet.
Next steps Å WARNING: To avoid potential discomfort or burns, do not block the air vents or place the computer on your lap for extended periods. Also, do not allow the AC adapter to contact the skin for extended periods during operation. The computer is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the computer and the AC adapter to feel warm or hot when used continuously.
Next steps Connect to a computer network The computer may have one or more of the following networking capabilities: ■ Local area network (LAN) ■ Wireless local area network (WLAN) ■ Bluetooth® ■ Internal modem If you plan to connect the computer to a home office LAN or WLAN, refer to Help and Support for information on networking. If you need assistance to connect to a company LAN or WLAN, contact your network administrator.
Next steps Update your software Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory. Some updates may affect the way the computer responds to optional software or external devices. Many updates provide security enhancements.
Next steps Turn off the computer correctly Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system, by clicking Start, clicking the arrow next to the Lock button, and then clicking Shut Down.
3 Troubleshooting Troubleshooting resources If you experience computer problems, follow the troubleshooting steps below: 1. Refer to “Quick troubleshooting,” next in this chapter. 2. Access additional information about the computer and Web site links through Help and Support. Select Start > Help and Support. many checkup and repair tools require an Internet ✎ Although connection, other tools can help you fix a problem when the computer is offline. 3. Contact Customer Care for any further assistance.
Troubleshooting Quick troubleshooting The computer is unable to start up To turn on the computer, slide the power switch toward the front of the computer. When the computer is turned on, the power light is turned on. If the computer and the power light are not turned on when you slide the power switch on, adequate power might not be available to the computer.
Troubleshooting The computer screen is blank If the computer is on but the screen is blank, the computer may be in the Sleep state or in Hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly. Try the suggestions below to resolve the issue: ■ To exit Sleep or Hibernation, briefly slide the power switch toward the front of the computer. Sleep and Hibernation are energy-saving features that can turn off the display.
Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: ■ Restart the computer by clicking Start, clicking the arrow next to the Lock button, and then clicking Restart. If you cannot restart the computer using this procedure, refer to the next section, “The computer is turned on but not responding.” ■ Run a virus scan.
Troubleshooting ■ Slide the power switch toward the front of the computer and hold it for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery pack. The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature.
Troubleshooting ❏ The device, especially if it is an older one, is compatible with your operating system. For compatibility information, refer to the device manufacturer’s Web site. ❏ The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the device manufacturer’s Web site. For more information about updating drivers, select Start > Help and Support.
Troubleshooting Help and Support If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support. In addition to providing information about your operating system, Help and Support provides ■ Information about the computer, such as model and serial number, installed software, hardware components, and specifications. ■ Answers to questions about using the computer.
Troubleshooting Prepare to contact Customer Care For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: ■ Product name located on the display or keyboard. ■ Serial number (s/n) listed on the service tag. ❏ The service tag label is on the bottom of the computer. ❏ To display the service tag information on the computer screen, select Start > Help and Support > System Information. ■ Date the computer was purchased.
A Notebook tour included with the computer may vary by region and ✎ Components by model. The illustrations in this appendix identify the standard features included on most computer models.
Notebook tour Top components Components A–2 1 Caps lock light 5 Volume down button 2 Presentation button 6 Volume up button 3 Volume mute light 7 Num lock light 4 Volume mute button Getting Started
Notebook tour Keys Components 1 Function keys (6) 4 Windows application key 2 fn key 5 Embedded numeric keypad keys (15) 3 Windows® logo key Getting Started A–3
Notebook tour Pointing devices Components A–4 1 Pointing stick 5 Right TouchPad button 2 Left pointing stick button 6 TouchPad scroll zone 3 TouchPad 7 Right pointing stick button 4 Left TouchPad button Getting Started
Notebook tour Display components Components 1 Pen holder 4 Jog dial 2 Pen eject button 5 Windows Security button 3 Rotating hinge 6 Fingerprint reader Getting Started A–5
Notebook tour Pen-activated buttons Components 1 Tablet PC Input Panel launch button 2 Rotate button 3 Q Menu button A–6 Getting Started
Notebook tour Wireless antennae Two wireless antennae send and receive wireless device signals. These antennae are not visible from the outside of the computer. For wireless regulatory notices pertaining to your region, refer to the Regulatory, Safety and Environmental Notices located in Help and Support. optimal transmission, keep the area immediately around ✎ For the antennae free from obstructions.
Notebook tour Front components Rear components Components A–8 1 Wireless light 8 USB port 2 Power light 9 RJ-11 (modem) jack 3 Battery light - RJ-45 (network) jack 4 Drive light q Power connector 5 Infrared port w External monitor port 6 Bluetooth® module e S-Video-out jack 7 Display release button Getting Started
Notebook tour Left-side components Right-side components Components 1 Security cable slot 7 Speaker 2 Vent* 8 Audio-out (headphone) jack 3 Wireless button (select models only) 9 Audio-in (microphone) jack 4 USB port - Powered USB port 5 Info Center button q PC Card slot or optional smart card reader 6 Power switch w Digital Media Slot *Depending on computer model, vents vary in number and location.
Notebook tour Bottom components Components 1 Docking connector 5 Primary battery pack release latch 2 Accessory battery connector 6 Hard drive bay 3 Vents (2) 7 Expansion memory module compartment 4 Primary battery bay A–10 Getting Started
Notebook tour Pen components Components 1 Pen tip 2 Pen button 3 Pen tether eyelet 4 Pen eraser Getting Started A–11
B Connect to the Internet from your home The computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must ■ Choose an Internet service provider (ISP). ■ Choose the type of Internet connection you want, such as broadband, wireless, or dial-up, and connect the hardware. hardware and software features vary depending on the ✎ Internet computer model and your location.
Connect to the Internet from your home Use the New Connection Wizard You can use the New Connection Wizard to connect to the Internet ■ If you already have an account with an ISP. ■ If you have a disc from an ISP. ■ If you do not have an Internet account and would like to select an ISP from the list provided within the wizard. ■ If you have selected an unlisted ISP and the ISP has provided you with such information as a specific IP address, POP3 and SMTP settings.
Connect to the Internet from your home Choose the type of Internet connection There are 3 basic types of Internet connection: ■ Broadband: High-speed Internet access is available through ❏ Cable modem ❏ Digital Subscriber Line (DSL) ❏ Satellite ❏ Other services For broadband access, additional hardware and/or software must be provided by your ISP. ■ Wireless: For high-speed mobile Internet access, you can use a wireless connection.
C Backup and recovery HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. installed drivers, utilities, and programs can be copied to a ✎ HP CD or to a DVD using the HP Backup and Recovery Manager. DVD±RW and DVD±RW double-layer discs are not ✎ Formatted compatible with HP Backup and Recovery Manager. computer must be connected to external power before you ✎ The perform backup and recovery procedures.
Backup and recovery ■ Back up modifications since your last backup, using HP system recovery points. ■ Schedule backups. Back up specific files or folders You can back up specific files or folders to the recovery partition on the hard drive, to an optional external hard drive, or to discs. process will take several minutes, depending on the file ✎ This size and the speed of the computer. To back up specific files or folders: 1.
Backup and recovery Back up the entire hard drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders. of the entire hard drive image can be stored on another ✎ Ahardcopydrive, on a network drive, or on recovery discs that you create. process may take over an hour, depending on your ✎ This computer speed and the amount of data being stored.
Backup and recovery Back up modifications made to the system When you back up modifications made to the system, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. first system recovery point, a snapshot of the entire image, ✎ The is automatically created the first time you perform a backup.
Backup and recovery Schedule backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. The “Backup Scheduler” page opens. 2. Click Next. 3. Schedule recovery points at specific intervals (daily, weekly, or monthly) or at specific events, such as at system start or when you dock to an optional docking station (select models only), by clicking one of the available options. Click Next to further define the settings.
Backup and recovery The HP Backup and Recovery Manager allows you to ■ Create recovery discs (highly recommended). The recovery discs are used to start up (boot) the computer and to restore the full factory image (operating system and software) in case of system failure or instability. ✎ ■ If you do not have a CD or DVD burner, a copy of the entire hard drive image can be stored on another hard drive or on a network drive. Perform a recovery.
Backup and recovery Before creating recovery discs: ■ Obtain high quality CD-R, DVD-R, or DVD+R media. ✎ Formatted DVD±RW and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager. ■ Number each disc before inserting it into the optical drive of the computer. ■ If necessary, you can cancel Recovery Media Creator before you have finished creating the recovery discs.
Backup and recovery Perform a recovery Performing a recovery from the recovery discs To perform a recovery from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ■ From within Windows. ■ From the recovery partition.
Backup and recovery C–10 Getting Started
D Specifications The following sections provide information on the operating environment specifications and power specifications. Operating environment The operating environment information in the following table might be helpful if you plan to use or transport the computer in extreme environments. Factor Metric U.S.
Specifications Rated input power The power information in this section might be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by battery or an AC-to-DC adapter. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this HP computer.
Index A AC adapter connecting 1–5 identifying 1–2 accessory battery connector A–10 altitude specifications D–1 antennae, wireless A–7 antivirus software 2–3 audio-in (microphone) jack A–9 audio-out (headphone) jack A–9 B battery bay, primary A–10 battery connector, accessory A–10 battery light 1–6, A–8 battery pack charging 1–6 inserting 1–4 battery pack release latch A–10 Bluetooth module, location A–8 bottom components A–10 Getting Started buttons display release 1–7, A–8 Info Center A–9 left pointing
Index pen A–11 pen-activated buttons A–6 pointing devices A–4 rear A–8 right-side A–9 top A–2 computer turning off 2–9 turning on 1–7 computer setup 1–3 connectors docking A–10 power A–8 cord, power surge protection 2–4 customer support 3–7, 3–8 D data, safeguarding C–1 devices, external drivers 3–6 troubleshooting 3–5 diagnostic features 3–7 Digital Media slot A–9 display components A–5 display release button 1–7, A–8 docking connector A–10 drive light A–8 drivers, obtaining 3–6 E electrical storm, safe
Index J jacks audio-in (microphone) A–9 audio-out (headphone) A–9 RJ-11 (modem) A–8 RJ-45 (network) A–8 jog dial A–5 K keys embedded numeric keypad A–3 fn A–3 function A–3 Windows application A–3 Windows logo A–3 L labels, service tag 3–8 LAN (local area network) 2–7 left pointing stick button A–4 left TouchPad button A–4 left-side components A–9 lights battery 1–6, A–8 caps lock A–2 drive A–8 mute A–2 num lock A–2 power 1–11, A–8 wireless A–8 M memory module compartment A–10 microphone jack A–9 Gettin
Index pen tip A–11 pointing stick A–4 ports external monitor A–8 infrared A–8 USB A–8, A–9 power A–8 connecting the computer to external 1–5 surge protection 2–4 turning off 2–9 turning on 1–11 power connector A–8 power cord securing 3–2 surge protection 2–4 power information, traveling D–2 power light 1–11, A–8 power problems, troubleshooting 3–2 power switch location A–9 turning on 1–11 powered USB port A–9 presentation button A–2 printer 3–5 privacy protection features 2–4 Product Id 3–8 product number
Index Norton Internet Security 2–3 updating 2–8 speaker A–9 specifications 3–7 S-Video-out jack A–8 T Tablet PC Input Panel launch button A–6 technical support 3–7, 3–8 temperature specifications D–1 troubleshooting 3–5 TouchPad left TouchPad button A–4 location A–4 right TouchPad button A–4 scroll zone A–4 tours, product information 3–7 traveling with your computer, environmental factors D–1 troubleshooting procedures external device problems 3–5 overheating problems 3–5 power problems 3–2 software probl
