HP Insight Recovery 6.3 User Guide

The Storage Replication Group is not configured to be managed by the RAID manager
instances.
◦
◦ The RAID manager service is not running on the local Storage Management Server.
◦ The parameters entered for the Storage Replication Group (local array, remote array,
serial number, and replication mode) do not match the Storage Replication Group
information on the disk array.
• Insight Recovery logical server configuration inconsistent with LSM logical server configuration
Possible causes include:
◦ The HP Logical Server Automation service was not running when Recovery Groups were
configured in HP Insight Recovery.
◦ The logical server was being actively managed when the HP Insight Recovery configuration
was invoked (logical server modification, logical server activation, or logical server
deactivation was in progress).
• No configuration operation can be run
Possible causes include:
◦ A Change local site to Primary Site or Change local site to Recovery Site operation is in
progress.
◦ Another configuration operation may be in progress
• Unable to import Storage Management Servers as part of import operation
Possible causes include:
◦ The Storage Management Server was not discovered in the Insight Dynamics user interface.
◦ The credentials associated with the Storage Management Server do not include the user
name specified in the HP Insight Recovery configuration at the Primary Site.
◦ The Insight Dynamics user interface is unable to communicate with the Storage
Management Server specified in the HP Insight Recovery configuration at the Primary
Site.
• Import operation failed
Possible causes include:
◦ The import file is not valid.
◦ The HP Logical Server Automation service is not running.
◦ There were recovery logical servers in an active state at the time of the import.
You are not authorized to access this page.Error message
The user is not authorized to use Insight Recovery, or the local CMS hostname cannot be resolved
by the DNS.
Cause
Check the SIM and IR log files for details, then contact the network administrator to add the local
CMS hostname to the DNS.
Action
Cannot verify the host name specified.Error message
The hostname specified for the CMS for either the local or the remote site is not locatable in the
DNS.
Cause
Verify that a valid DNS entry with a fully qualified domain name exists for each CMS.Action
22 Troubleshooting