HP StorageWorks D2200sb PCIe Storage Blade Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
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Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service ......................................................................................................................... 5 Illustrated parts catalog ............................................................................................................... 16 Storage blade components ..........................................
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Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti.
defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair).
enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Illustrated parts catalog Storage blade components For up-to-date spare parts information, see either of the following websites: • HP PartSurfer website (http://partsurfer.hp.com/search.aspx) • HP Parts Store website (http://h20141.www2.hp.com/Hpparts/Default.
Item Description Spare part number Customer self repair (on page 5) 5 Front panel assembly 621524-001 Mandatory1 6 LED panel 621525-001 Optional2 7 Drive blank 392613-001 Mandatory1 8 Drive drawer slide kit 621526-001 Mandatory1 9 Drive drawer assembly 621523-001 Optional2 10 Drives* — — a) 146-GB, SFF, 10,000-rpm, SAS, dual-port 507283-001 Mandatory1 b) 146-GB, SFF, 15,000-rpm, SAS, dual-port, enterprise 512744-001 Mandatory1 c) 300-GB, SFF, 10,000-rpm, SAS, dual-port, ent
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2 Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario.
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Removal and replacement procedures Required tools You need the following items for some procedures: • T-10 Torx screwdriver • Diagnostics Utility ("Array Diagnostic Utility" on page 48) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. 5.0 kg 11.
Power down the partner server blade In systems that use the storage blade as external data storage, be sure that the partner server blade is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system and the OS are shut down in an orderly manner. IMPORTANT: If installing a hot-plug device, it is not necessary to power down the storage blade. To power down the storage blade, power down the partner server blade. See the server blade documentation.
5. o Partnered with a half-height server blade o Partnered with a full-height server blade Place the storage blade on a flat, level work surface. Avoiding equipment damage and data loss To avoid possible equipment damage and data loss when performing service on the storage blade, remove the following components and store them in a static-free environment any time the access panel must be removed: • Remove the drives (on page 24). • Remove the FBWC module (on page 25).
Remove the drives Use this procedure to remove the drives when servicing other components. To replace a failed or broken drive, see "Drive (on page 28)." WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the storage blade before beginning any installation procedure. Improper grounding can cause ESD.
Remove the FBWC module Use this procedure to remove the FBWC module when servicing other components. To replace a failed or broken module, see "FBWC module (on page 30)." WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD.
The drive drawer and cable spool are not shown for clarity. 7. Place the module in a static-free environment. When the service procedures are complete, install the module by reversing the removal procedure. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
CAUTION: Do not operate the storage blade with the access panel open or removed. Operating the storage blade in this manner results in improper airflow and improper cooling that can lead to thermal damage. To install the component: 1. Place the access panel on top of the storage blade. Allow the panel to extend past the rear of the storage blade approximately 0.8 cm (0.2 in). 2. Slide the access panel toward the front of the storage blade. The access panel locks into position.
2. Remove the drive blank. To replace the component, reverse the removal procedure. Drive WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the storage blade before beginning any installation procedure. Improper grounding can cause ESD.
3. Open the drive drawer. 4. Remove the drive. To replace the component, reverse the removal procedure. FBWC capacitor pack WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD.
To remove the component: 1. Back up all data on the storage blade. 2. Power down the partner server blade (on page 22). 3. Remove the storage blade (on page 22). 4. Remove the access panel (on page 26). 5. Disconnect the FBWC capacitor pack cable from the system board, and then remove the component. To replace the component, reverse the removal procedure.
5. Open the drive drawer. Extend the drawer to gain access to the FBWC module. 6. Remove the cache module from the system board. The drive drawer and cable spool are not shown for clarity. IMPORTANT: To avoid possible damage to the storage blade, be sure that the FBWC module is fully seated before installing the retaining screw. To replace the component, reverse the removal procedure.
CAUTION: To prevent damage to electrical components, properly ground the storage blade before beginning any installation procedure. Improper grounding can cause ESD. To remove the component: 1. Power down the partner server blade (on page 22). 2. Remove the storage blade (on page 22). 3. Remove the front panel. To replace the component, reverse the removal procedure.
4. Tilt the LED panel away from the front of the storage blade until the retaining clips are clear of the back of the LED panel, and then remove the LED panel. To replace the component, reverse the removal procedure. System board WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure.
8. Remove the pass-through cable cover from the drive drawer. 9. Remove the capacitor cover. IMPORTANT: The capacitor cover screw is longer than the remaining system board screws. CAUTION: The pass-through cable is under tension. Hold the end of the cable firmly when removing, and guide the cable back to the coiled position in the chassis.
10. Remove the pass-through board and cable from the drive drawer. CAUTION: To avoid damage to the cable spool guides, do not pull them outwards. 11. To remove the pass-through cable from the carrier, pull the cable spool guides toward you with both index fingers, and then push the cable spool away from you with both thumbs.
12. Remove the system board. To replace the component: 1. Install the system board. 2. Install the pass-through cable in the carrier. Be sure to route the cable under the chassis support rail. 3. Install the pass-through board and cable in the drive drawer. 4. Install the capacitor cover. 5. Install the pass-through cable cover on the drive drawer. 6. Install the FBWC module. 7. Install the FBWC capacitor pack. 8. Install the access panel. 9. Install all drives.
10. Install the storage blade. 11. Power up the partner server blade. After you replace the system board, you must re-enter the product identification and serial number in the Onboard Administrator using the command line. The Onboard Administrator CLI can be accessed locally from a laptop connected to a serial port connector on the rear of the Onboard Administrator module or remotely through a Telnet or SSH session. To enter the product information: 1.
6. Remove the pass-through cable cover from the drive drawer. CAUTION: The pass-through cable is under tension. Hold the end of the cable firmly when removing, and guide the cable back to the coiled position in the chassis. 7. Remove the pass-through board and cable from the drive drawer.
8. Remove the drive drawer. To replace the component, reverse the removal procedure. CAUTION: Be sure the pass-through board is fully installed before installing the drive drawer. Otherwise, damage may occur to the pass-through board or drive drawer. Drive drawer slide assemblies WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
a. Top slide assembly b. Bottom slide assembly 8.
a. Top slide assembly b. Bottom slide assembly To replace the component, reverse the removal procedure. Enclosure release latch assembly WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD.
to thermal damage. To remove the component: 1. Back up all data on the storage blade. 2. Power down the partner server blade (on page 22). 3. Remove the storage blade (on page 22). 4. Remove all drives ("Remove the drives" on page 24). 5. Remove the access panel (on page 26). 6. Remove the drive drawer ("Drive drawer" on page 37). 7. Remove the bottom drive drawer slide assembly from the chassis.
8. Remove the failed enclosure release latch assembly. To replace the component, reverse the removal procedure.
Component identification Front panel components Item Description 1 Product information tag 2 LED panel 3 Drive drawer release latch 4 Drive drawer handle Storage blade locking lever* 5 * Removing the storage blade from the enclosure removes power from the drives.
Front panel LEDs Item Description Status 1 UID LED Blue = Identified Off = Not identified 2 System health LED* Green = Normal operation Flashing amber = No partner blade, or not yet recognized Solid amber = Degraded condition Flashing red = System critical Red = Drive over-temperature triggered shutdown 3 Drive fault LED Off = Normal operation Solid amber = Drive failed Flashing amber = Predictive failure 4 Drive activity LED Solid green = Drive installed Flashing green = Drive activity estab
SAS and SATA drive bay numbers SAS and SATA drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application.
Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On Off The drive is online, but it is not active currently. Flashing regularly (1 Hz) Amber, flashing regularly (1 Hz) Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive.
Diagnostic tools Integrated Management Log (G7 and earlier servers) The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Maximum rate of change is 10º C/hr (50º F/hr) Storage -30°C to 60°C (-22°F to 140°F) Maximum rate of change is 20º C/hr (68º F/hr) Relative humidity** Operating 20% to 80% relative humidity (Rh), 28º C (82.4º F) maximum wet bulb temperature, non-condensing Storage 5% to 90% relative humidity (Rh), 38.7º C (101.
Acronyms and abbreviations ADU Array Diagnostics Utility CLI Command Line Interface CSR Customer Self Repair FBWC flash-backed write cache HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 IML Integrated Management Log SAS serial attached SCSI SATA serial ATA SFF small form-factor SIM Systems Insight Manager UID unit identification Acronyms and abbreviations 50
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Index A I access panel 26 ADU (Array Diagnostic Utility) 50 illustrated parts catalog 16 installing the access panel 27 Integrated Management Log (IML) 49 B bezel 33 C cache module 31 components 16, 20, 45 components, identification 16, 45 CSR (customer self repair) 5 D diagnostic tools 49 documentation 54 drive bays 47 drive blank 27 Drive drawer slides 40 drive drawer, removing 38 drive LEDs 47, 48 drives 24, 28 drives, determining status of 48 E electrostatic discharge 20 enclosure release latch 4
T tools 20, 49 U UID LED 46 W warnings 21 warranty 5 Index 53
