HP StoreOnce 2700, 4500 and 4700 Backup system Installation and Configuration Guide Abstract This document describes how to install and configure HP StoreOnce 4700, 4500 and 2700 Backup systems. These systems are also sometimes referred to as single-node StoreOnce products and they run StoreOnce software version 3.9.0 or later.
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Contents 1 Checklists for completion prior to installation..................................................6 Product configuration................................................................................................................6 Location..................................................................................................................................6 Backup strategy................................................................................................................
6 Network configuration, understanding the StoreOnce networking concepts......34 Network configuration.............................................................................................................34 Configuration guidelines.....................................................................................................35 Portsets..................................................................................................................................
10 Configuring backup servers to work with HP StoreOnce...............................78 Configuring Data in Flight encryption on Windows media servers.................................................78 Driver installation (optional, VTL only)........................................................................................87 iSCSI Initiator (optional, VTL only).............................................................................................88 Manual iSCSI initiator installation...........
1 Checklists for completion prior to installation Use the following checklists to ensure that: • You know the location, power and networking/fibre channel requirements of the product at the time of placing the order. • You have prepared the environment and the information that you or the service specialist requires to install and configure your system.
Backup strategy The backup strategy impacts networking and Fibre Channel decisions. • To back up to StoreOnce Catalyst stores, Ethernet connectivity is required. Backup jobs use the same network paths to/from the appliance. Catalyst copy jobs always use Ethernet connectivity between StoreOnce appliances. If using Symantec NetBackup or Backup Exec, the HP StoreOnce Catalyst OST plugin is required. It must be installed on each Media Server required to write data to the StoreOnce Catalyst stores.
4. The following AD domain details will be required to configure AD. Have them ready to provide to the HP Support engineer. • The AD domain name ................................... • The user name and password of the Domain Administrator or a delegated user with Domain Administrative rights .......................................................................... Once the StoreOnce Backup system has been joined to an AD domain, you can configure users or groups on the StoreOnce Backup system.
Network requirements To help complete this checklist read the following sections: • Network configuration, understanding the concepts (page 34) • Network configuration, how to use StoreOnce CLI commands (page 41) NOTE: During network configuration, you will define the portset to be used for each subnet. The portset defines which ethernet ports are used and any bonding mode to be applied. A separate portset is required for each subnet that is not on a VLAN (virtual LAN).
Table 2 Subnet details Portset number/name Ports used (eth0, eth1, eth2, eth3, eth4, eth5) Subnet details 10 Name and type (Phys or VLAN) Tag ID if VLAN IP address subnet range Bonding mode (1, 4 or 6) Subnet mask Gateway Portset name Ports used (eth0, eth1, eth2, eth3, eth4, eth5) Bonding mode (1, 4 or 6) Subnet details Name and type (Phys or VLAN) Subnet mask Tag ID if VLAN IP address subnet range Checklists for completion prior to installation Gateway Domain name Domain name
Table 2 Subnet details (continued) Portset number/name Ports used (eth0, eth1, eth2, eth3, eth4, eth5) Bonding mode (1, 4 or 6) Portset name Ports used (eth0, eth1, eth2, eth3, eth4, eth5) Bonding mode (1, 4 or 6) Subnet details Name and type (Phys or VLAN) Subnet mask Tag ID if VLAN IP address subnet range Gateway Portset name Ports used (eth0, eth1, eth2, eth3, eth4, eth5) Bonding mode (1, 4 or 6) Subnet details Name and type (Phys or VLAN) Subnet mask Tag ID if VLAN IP address subnet rang
Fibre Channel If you are using Fibre Channel for backup, please complete this section. NOTE: 1. Fibre Channel connection is not available on HP StoreOnce 2700 Backup systems. Have you defined how Fibre Channel should be configured for Virtual Tape Libraries (VTL) — the number of ports to be used, speed and topology of the SAN? • Number of ports to be used?.................. • Port speed? ................. • SAN topology?.................. NOTE: StoreOnce Catalyst over Fibre Channel uses the same settings.
Miscellaneous If NTP, email and SNMP requirements are specified prior to installation, it will help you configure your system. 1. NTP is recommended for time synchronization, for example when replicating data. 1. Do you want NTP server connection?................................................................................ 2. What is the IP address of the NTP server(s)?....................................................................... (Up to two NTP servers are supported)...........................
2 Before you start In this chapter: • Introduction (page 14) • HP StoreOnce 2700, 4500 and 4700 models (page 14) • Software and hardware requirements (page 15) • Supported Ethernet configurations (page 15) • Supported Fibre Channel connections (page 16) • Web browser settings (page 17) • StoreOnce CD contents (page 17) Introduction The HP StoreOnce Backup system is a disk-based storage appliance for backing up network media servers or PCs to target devices on the appliance.
Table 3 StoreOnce 2700/ 4500 and 4700 models Product model Description Interfaces supported Ports Storage expansion HP StoreOnce 2700 A single server with iSCSI only 8TB Backup , BB877A four 2TB hot-plug disks 4 x 1GbE ports Not supported HP StoreOnce 4500 24TB Backup, BB878A A single server with twelve 2TB hot-plug disks iSCSI and FC 4 x 1GbE ports Up to three expansion enclosures, which may be any combination of the following: 1. 12–disk 24TB expansion enclosure, BB881A 2.
NOTE: • 100 Base-T Ethernet will limit performance. Users without a DHCP-enabled 1GbE network must create and activate a network configuration before the StoreOnce Backup system can become active on the network. This network configuration may use any available Ethernet port, but one Ethernet port must always be connected, even if you are only using the FC ports to back up and restore data to the HP StoreOnce Backup system.
Software requirements • Backup and restore to Virtual Tape Library targets requires software that supports tape libraries. This software resides on a backup media server, not the HP StoreOnce Backup system. StoreOnce target devices may be used with major backup applications from HP, Symantec, EMC, Computer Associates and others.
3 Installing and cabling the HP StoreOnce Backup system In this chapter: • Installing the rail kit (page 18) • Mounting the HP StoreOnce Backup System (page 18) • Attaching SFPs (page 19) • Connecting the hardware (page 21) • Connecting to the Capacity Upgrade Kit (if required) (page 25) IMPORTANT: See also the Safety Booklet on the HP StoreOnce Backup system CD-ROM.
2. Slide the HP StoreOnce Backup system into position in the rack and secure it to the rack rails using thumbscrews on the unit's front bezel. IMPORTANT: The label on the top of the HP StoreOnce Backup system contains useful identity information, such as the MAC address and default network name. It also contains the iLO password for the system. Make a note of this information before you install the HP StoreOnce Backup system in the rack.
HP StoreOnce 4700 Backup There are four FC ports and four 8Gb Short Wave FC SFP+s. Connect an SFP to each FC port, as shown below (1). Figure 2 Connecting FC SFPs on HP StoreOnce 4700 There are two 10GbE ports and two 10Gb SR SFP+s. Connect an SFP to each 10GbE port, as shown below (1).
HP StoreOnce 4500 Backup There are two FC ports and two 8Gb Short Wave FC SFP+s. Connect an SFP to each FC port, as shown below (1). Figure 4 Connecting FC SFPs on HP StoreOnce 4500 There are two 10GbE ports and two 10Gb SR SFP+s. Connect an SFP to each 10GbE port, as shown below (1). Figure 5 Connecting 10GbE SFPs on HP StoreOnce 4500 Connecting the hardware 1. Use the supplied power cord(s) to connect the HP StoreOnce Backup system to the rack power supply.
2. 3. HP StoreOnce 4700 Backup only: The storage enclosure supplied in the same pallet as the head server unit must be connected to the HD SAS port on the RAID controller in slot 1, as described in Connecting the first storage enclosure at installation (page 22). For ease of installation connect LAN Port 1 on the head server unit to a 1GbE network switch on a DHCP-enabled network. The appliance will use the default configuration and will be available on the network after power up.
IMPORTANT: The first enclosure is packaged along with the StoreOnce head server unit (in the same pallet), its packaging and identification labels do not carry the part number BB881A. Any 4500/4700 24TB Capacity Kit expansions enclosures will be packed separately and will have part number of an expansion kit (BB881A) on the outside and on the identification labels. It is very important to connect the first enclosure to the correct RAID controller.
Connecting the HP StoreOnce 4500 Backup system Figure 8 Rear view of the HP StoreOnce 4500 Backup system 1. RAID controller 1 2. FC card 1 3. 10 GbE card 4. Power supply bay 1 5. Power supply bay 2 6. USB connectors (4) 7. Video/monitor connector 8. iLO4 port, do not use for data connection 9. Serial connector 10. 1 GbE network port 1, connect for Quick Install 11.
Connecting to the expansion enclosure (if required) Install the rail kit and expansion module(s) immediately below or above the HP StoreOnce Backup system. • HP StoreOnce 4700 Backup system: The first 24TB disk enclosure must be installed at the same time as the head server unit and connected to the correct RAID card as described in Connecting the first storage enclosure at installation (page 22).
In the following example three further expansion shelves have been connected in addition to the first shelf that is always required. When adding the second and subsequent shelves it is necessary to expand storage. The second expansion enclosure is connected to the RAID controller in slot 4, again using a 2-meter cable. Subsequent expansion enclosures are daisy-chained using the half-meter cables; for example, expansion enclosure 3 to enclosure 1 and expansion enclosure 4 to enclosure 2.
When installing an additional expansion enclosure with the HP StoreOnce 4500 Backup system, the storage in that enclosure will not have been pre-configured and is not ready to use until storage has been expanded. See Expanding storage (page 61). Figure 11 Cabling example for the HP StoreOnce 4500 Backup system 1. head server unit 2. P1 port on expansion enclosure (Note how subsequent enclosures may be daisy chained) 3. P2 port on expansion enclosure (connects to P1 on adjacent expansion enclosure) 4.
4 Powering on and managing the StoreOnce Management system In this chapter: • Powering on expansion shelves (page 28) • Powering on the HP StoreOnce Backup system (page 28) • Discovering the HP StoreOnce Backup system on the network (page 29) • Accessing the StoreOnce Management console (page 29) • User roles and accounts (page 30) • Password best practices (page 31) Powering on expansion shelves, HP 4500 and 4700 only If expansion shelves have been connected, ensure that any expansion shelves a
Figure 14 Powering on the HP StoreOnce 4500 Backup system Figure 15 Powering on the HP StoreOnce 2700 Backup system 1. Power On button Discovering the HP StoreOnce Backup system on the network If you have used the Quick Install option of connecting LAN Port 1 to a DHCP-enabled 1GbE network, you can connect to and manage the StoreOnce Backup system from any client attached to the same network using the appliance's Fully Qualified Domain Name (FQDN). The FQDN is on a label/sticker on the server.
2. At the prompts provide a User Name and Password (Admin, admin). The StoreOnce GUI The HP StoreOnce Management Console (GUI) is the main interface for: • Monitoring the status and health of the HP StoreOnce Backup system and all configured backup devices. • Creating and modifying VTL and NAS StoreOnce backup targets and Catalyst stores (VTL backup targets may also be created and managed using the StoreOnce CLI). • Managing replication relationships and housekeeping.
Only the name is required to configure AD users or groups on the StoreOnce Backup system; passwords are configured on the AD domain server. Password best practices • Changing the passwords for the default user accounts (Administrator, Operator, HPresetpassword and iLO) after installation is strongly recommended. Be sure to make a note of the new passwords and save them to a secure location, such as an offline Password Security tool.
5 Configuration using the system set config wizard The StoreOnce CLI command set provides two configuration wizards: • The system set config command sequence packages a number of commands, some of which you may skip, if required. This wizard is recommend if you wish to configure time and license settings at the same time as network settings and run a health check. The network configuration element of this wizard uses the net set wizard command.
Configure Licenses The customer must provide license information if this step is to be executed. You may skip this step and the customer may configure licenses later, if the required License To Use (LTU), for example for replication, have not yet been obtained. See Configuring licenses (page 60), Verify Hardware health This step generates a file called HealthReport in the health folder of the StoreOnce folder structure, which you can copy after installation as a record of system health.
6 Network configuration, understanding the StoreOnce networking concepts If you are new to the StoreOnce networking environment, read this chapter. For examples of using the StoreOnce CLI commands to configure the network go to Network configuration, how to use StoreOnce CLI commands (page 41).
Figure 16 Network configuration hierarchy Configuration guidelines When working with network configurations the following guidelines apply: • There are two fixed configuration names reserved for the system that cannot be used: Factory_Default_Configuration and current. • There may be up to 16 configurations on any StoreOnce Backup system, but only one can be active. • Filenames are alpha numeric.
If you select a bonded configuration for your network, the network wizard provides a number of permutations for a portset, depending upon the availability and number of 10GbE ports. The example below is for an HP StoreOnce 4500 or 4700 Backup system, which has two 10GbE ports, and only one 10 Gig bonding option..
P3 P4 P5 P6 eth2 eth3 eth4 eth5 - 1 Gig 1 Gig 10 Gig 10 Gig Bonding Modes Supported 1: Active Passive Bonding 4: Link Aggregate Control Protocol (LACP) Bonding 6: Active Load Balance Bonding Command Successful Network bonding modes Each set of network ports on the appliance can be configured either on separate subnets or in a bond with each other (1GbE and 10GbE ports cannot be bonded together).
1. 2. 3. Define how many subnets you wish to support for backup to the StoreOnce Backup system, the speed at which you wish data to be transferred and whether you require ports to be bonded. This will determine how many physical port connections you require and whether the subnet should be configured to use 1GbE or 10GbE ports.
network requires more subnets than this—for example, twenty—the network administrator can define 20 VLANs, each with its own subnet and, typically, use the 10GbE bonded link to the HP StoreOnce Backup system as a trunk. To do this, the network administrator sets up the switches with the necessary VLANs and identifies 20 tags. (The tag values can be any integer between range 2-4094.) The ports on the network switch to which the StoreOnce Backup system connects must be trunked and tagged.
Figure 17 Network example NOTE: For a worked example on configuring this network see Network configuration, how to use StoreOnce CLI commands (page 41).
7 Network configuration, how to use StoreOnce CLI commands If you are new to the StoreOnce networking environment, read the previous chapter first before attempting to configure the network..
6. • Gateway IP address • Domain name, such as mycompany.com The preceding information is sufficient to configure the network and once entered, the wizard will display and ask you to confirm the specified settings. At this point, do you wish to configure another subnet? For example, you may wish to dedicate one network to StoreOnce Catalyst Copy and replication. Or, with HP StoreOnce 4700 and 4500 Backup systems, you may wish to use the 10GbE network for backup data.
Figure 18 Network configuration flowchart Before running net set wizard 43
Network configuration using net set wizard NOTE: See Example network environment for a diagram illustrating the network configuration that we are creating in this example. The net set wizard guides you through the network configuration on the StoreOnce Backup system and configures all network settings for all subnets. Before running the wizard collect and verify the required information, see Before running net set wizard (page 41).
Figure 19 Network configuration example NOTE: The wizard runs continuously. You cannot interrupt it and save the configurations already specified. However, for the purposes of this example, we have split it into sections to add notes. 1. First, we shall specify the DNS servers and create Portset1 on eth0. We shall keep this as DHCP in line with the Quick Install option.
Select the (Selecting 1 = Single 2 = Bonded type of configuration for this subnet "bonded" here will create a "portset" consisting of two separate NICs bonded together) : port (default) ports (note ports must be the same speed to bond) -->1 <--Bonded/Single: Single port Select network adapter : 1 = eth0 (1 Gig) (default) 2 = eth1 (1 Gig) 3 = eth2 (1 Gig) 4 = eth3 (1 Gig) 5 = eth4 (10 Gig) 6 = eth5 (10 Gig) -->1 <--Single Port: eth0 (1 Gig) --------------------------------------------------The next questio
1 = No (default) 2 = Yes - on a new physical port set 2. At this point, you have configured the network sufficiently to enable access to the StoreOnce Management CLI and GUI. If preferred, you could complete the network wizard and carry out the rest of the network configuration using the StoreOnce CLI commands. For the purposes of our example, we shall continue to create a second portset on the pair of 10GbE ports, eth4 and eth5, which will use bonding mode 4 and be VLAN-enabled.
Do you want to configure a static default gateway for this subnet or get the gateway information from DHCP? 1 = Gateway obtained from DHCP server (default) 2 = Set gateway manually (this may be blank if no gateway is required) -->2 <--Gateway: Set gateway manually (this may be blank if no gateway is required) ----------------------------------------------------Note that if you intend to select this network as the default network later on, then you must now specify an IP address.
<--Bonding: eth4, eth5 (10 Gig) Select the desired bonding mode : ----------------------------------------------------------------Note that if you select bonding mode 6, you will not subsequently be able to add VLAN networks to this portset.
Domain Name: uk.mycompany.net Gateway: 172.1.1.1 VLAN tag: Port Set: portset_3 with these interfaces: eth2 eth3 Encryption Links: Bonding Mode: 6 (Active Load Balance Bonding) Is this configuration correct? 1 = Yes (default) 2 = No -->1 <--Configuration okay: Yes ------------------------------------------------------------If you have added all subnets, then you may proceed: you will then be shown a summary of the configuration and be given the option to validate it, and then a further option to apply it.
Gateway: dhcp VLAN tag: Port Set: portset_1 with these interfaces: eth0 Encryption Links: Bonding Mode: Not applicable ---------------------Network: subnet_2 ---------------------IP Addresses: 10.1.1.16 Net Mask: 255.255.255.0 Domain Name: rnd.mycompany.net Gateway: 10.1.1.
TIP: If the network configuration is complex, it may take a little time for the settings to become active. After completing the wizard use the following StoreOnce command to check progress: net activate status Modifying the current network configuration NOTE: It is not possible to activate a new configuration if storage addition is in progress. After upgrade, depending upon the initial configuration, you may wish to: • Create a new portset to add a further subnet.
To add VLAN subnets VLAN subnets may only be added to portsets that are VLAN enabled. In our example, portSet2 is VLAN enabled. We shall add the new subnet, SalesSubnet with a VLAN tag ID of 23. This will not be the default gateway. 1. Copy the current config that has just been created and activated by the wizard to a new config name that can be edited: # net copy config from current to ACMECorpNetwork1 2.
ipaddr 10.2.1.55 gateway 10.2.1.1 netmask 255.255.0.0 domain sales.mycompany.net nl default no vlantag 23 Command Successful 4. Check the configuration again. # net show config ACMECorpNetwork1 ---------------------Network Name: ACMECorpNetwork1 Network Description: Created by wizard on: Wed Apr 30 15:26:40 2014 Write Protected: no DNS Servers: 172.1.1.100 172.1.2.
5. Validate the configuration: # net validate config ACMECorpNetwork1 Command Successful 6. Activate the configuration: # net activate config ACMECorpNetwork1 To add Data in Flight Encryption IP packets have no in-built security measures, which means that access to the network enables packet content to be viewed and, because there is no verification, there is no indication whether a packet has been viewed or the content modified.
Figure 20 IPsec pairs for Data in Flight Encryption License requirements If you wish to use the IPsec feature, you must first install the Security pack license. Configuring the StoreOnce Backup system The syntax for the StoreOnce CLI command is: net add encryption myconfig mysubnet ipAddr clientip passPhrase mypassword In the following example, we have created a copy of the configuration called config_with_ipsec that adds encryption to subnet_2.
---------------------Network: subnet_2 ---------------------IP Addresses: 10.1.1.21,10.1.1.22 Net Mask: 255.255.0.0 Domain Name: rnd.mycompany.net Gateway: 10.1.1.1 Default Network: Net Usage: data VLAN tag: 22 Port Set: portset_2 with these interfaces: eth5 eth7 Encryption Links: 172.18.198.101 Bonding Mode: 4 (Link Aggregate Control Protocol (LACP) Bonding) Encryption with replication StoreOnce Backup systems are treated exactly like clients by IPsec.
For example, we have one 1GbE port unassigned, eth1. To add it after initial configuration we would use the following procedure. NOTE: 1. We will not configure this subnet with the default gateway. Create a new portset for the copied configuration. The StoreOnce CLI command is in the format: net create portset ACMECorpNetwork1 portset_4 ports eth1 vlansupport no 2. Add a subnet to the portset.
8 Completing the installation This chapter describes common tasks required after installation. • Set the time and date and NTP server, if this was not done as part of the system set config wizard. See also Setting up time and date (page 59). • Apply any licenses for additional capacity, replication, StoreOnce Catalyst or Security features, if required. See Configuring licenses (page 60). • Discover and add storage for any expansion shelves that have been added, see Expanding storage (page 61).
5. You can check the configuration, as shown in the following example: # time show config NTP Server(s) - — — — — — — ntp.mycompany.net TimeZone : BSTUTC : 09/19/2012 12:37:40LocalTime : 09/19/2012 13:37:40 Configuring licenses The HP StoreOnce Backup system requires licensing for some features: • Each storage shelf arrives with a license that must be loaded, further capacity upgrades also arrive with a license included. • There is no licensing required for VTL or NAS emulations.
1. Obtain the unique License to Use (LTU) key, as instructed on the License Entitlement Certificate. This is normally from the HP Licensing website at http://www.webware.hp.com. To redeem a full license, you will be asked to provide the System ID, which can be found on the Device Configuration page of the GUI or by using the StoreOnce CLI command # system show config. HP recommends saving the licence to a .dat file.
This command takes several minutes to complete execution. storage discovery successfully completed # system show status Status -----Formatted 15,070.76GB, Discovered 20,932.81GB to be added Service Sets Status Notes ------------ ------ ----Set 1 Running 4. Once the discovery process is complete, run the following command in order to format the storage LUN with file system segments: hardware add storage This command will expand the filesystem to use the storage.
Figure 21 StoreOnce folder structure Accessing the StoreOnce folders Use an SFTP client to access the StoreOnce Backup system. NOTE: There are a number of SFTP clients available on the internet. For example, FileZilla is a free, open source SFTP client for Windows and Linux and can be downloaded from https:// filezilla-project .org.
NOTE: The name of the package once it is loaded and unpacked is in the format: D2D_Master-.rpm • 5. system update packages which will begin the process to upgrade and reboot the system It may take up to 10 minutes for the software update to complete. Once access returns to the StoreOnce Management interface, check that the process has completed successfully, as follows: • From the CLI: Use system show packages to check that all packages are now Installed.
Before configuring Remote Support 1. 2. 3. 4. 5. Remote Support is not compatible with other HP Support Tools, such as IRS. Decide which support option is appropriate for your environment. • If you are already using IRS and wish to use Remote Support, you can either disable SNMP on the Backup system (if it is not needed for other non-HP tools) or disable remote support for StoreOnce on the IRS server. Consult your IRS documentation or HP Support for further details.
To set up Remote Support Remote Support is a standard feature that is enabled and available to all users. 1. Log on to the StoreOnce GUI for the appliance and select Remote Support. 2. Click Modify. Select Passive: Automatically send log files to HP and provide the details for the proxy server that enables internet access for Remote Support. If required for the network environment, check the Enable Authentication box and provide authentication name and password details. Click OK.
3. Select Customer Information. Click Modify and enter technical contact details for the customer site. HP Support will use this information to provide feedback and instructions on resolving any issues. Information is required for all fields marked with an asterisk. 4. Select Server. Click Modify and enter the warranty details for the server. You must provide the serial number and product number in the Customer Entered fields.
5. 6. 68 Select Storage. If you cannot see all storage enclosures, click Rescan devices. Select a storage device, click Modify and enter the warranty details for that storage device. You must provide the serial number and product number. See also Remote Support and warranty details (page 65).
7. Select Status to confirm that everything has been configured. There should not be an X against any field on the screen. NOTE: 8. A missing serial number will prevent a test event being sent. Click Send Test Event on the Remote Support page.
9. Call up HP support and ask to verify a remote support event has been received. The HP Support person will check on the database portal that the event has been received and will also verify that warranty/serial/part numbers are valid and under warranty (or have valid care packs). This completes Remote Support verification.
Configuring SNMP This feature enables an HP StoreOnce Backup system to act as a Network Element in an SNMP network so that it can communicate effectively with Network Management Stations using SNMP (Simple Network Management Protocol). You use the StoreOnce CLI to enable this feature and configure various settings, as described below. The StoreOnce implementation of SNMP is compatible with and has been tested with HP System Insight Manager (HP-SIM).
Restoring the configurations The configuration consists of two parts: 1. A set of instructions in the form of a text file, devconfig.txt, for the user to manually restore some of the network and device management configuration settings that cannot be automatically restored. 2. A zip file, devconfig.
4. Once logged in a list of available commands will be presented. reset: Reset the 'Admin' password to 'admin'manage: Change the 'HPresetpassword' user's passwordhelp: List available commandsexit: Log out 5. 6. 7. Run the command manage to change the password for the HPresetpassword user.
9 Fibre Channel installation and configuration Backup and restore is supported over both Ethernet networks and Fibre Channel SAN. However, the StoreOnce Management Console and many of the other StoreOnce features, such as replication, always require an Ethernet connection. When using FC to back up hosts, you should still connect to an Ethernet port. NOTE: The HP Brocade SAN Switches support NPIV natively but the Cisco SAN Switches require that it be turned on each port used.
Port assignment for StoreOnce Backup systems StoreOnce 4500 models only: There are two FC ports available because these products have one FC card. When creating a library you may select individual drives or FC ports 1&2. StoreOnce 4700 models only: There are four FC ports available because these products have two FC cards. When creating a library you may select individual drives or FC ports 1&2 or FC ports 3&4.
from discovering unnecessary disk controllers. For optimal performance, where practical, dedicate HBAs for disk and tape. NOTE: Overlapping zones are supported. Use the StoreOnce Management GUI to find out the WWPN for use in zoning. The WW port names are on the VTL-Libraries-Interface Information tab. Using WWN zoning for high availability NOTE: For detailed examples of possible FC configurations with illustrations please refer to the HP StoreOnce Concepts and Configuration Guidelines.
Diagnostic Fibre Channel Device For each FC port there will be a Diagnostic Fibre Channel Device presented to the Fabric. There will be one per active FC physical port.
10 Configuring backup servers to work with HP StoreOnce This chapter describes how to configure Tape drivers and iSCSI on Windows backup servers. If working in a Linux or UNIX environment, refer to the separate HP StoreOnce Backup systems Linux and UNIX Configuration guide.
2. In the left hand navigation tree right click on Windows Firewall with Advanced Security and select Properties. 3. To make sure the firewall is switched on for the profile on which your network interface is running go to the IPSec Settings tab.
4. 5. Under IPsec defaults click Customize. Under Key exchange (Main Mode), select Advanced and click Customize. 6. Under Key Lifetimes, set Minutes to 480.
7. Under Data Protection (Quick Mode), select Advanced. 8. Click Customize. Under Data Integrity algorithms and Data Integrity and Encryption Algorithms, select a protocol and click Edit.
9. Under Key lifetimes set the value of KB to 100,000,000 and click OK. 10. Click OK three times to close the Properties boxes and return to the main Windows Firewall with Advanced Security window. 11. In the left hand navigation tree first click and then right click on Connection Security Tools. 12. Select "New Rule.
13. For Rule Type select Server-to-server. 14. Click Next to move to Endpoints. 15. Under Which computers are in Endpoint 1, select These IP addresses and click Add.
16. Enter the IP address of the interface on the local machine (i.e. the Windows Server). An IP range can also be entered if you have one. 17. Under Which computers are in Endpoint 2, select These IP addresses and click Add. 18. Enter the IP address of the remote machine, which is the HP StoreOnce Backup system. Multiple IP addresses on the HP StoreOnce Backup system can be configured here to connect to the IP address specified for the media server. Click Next.
19. Select Require authentication for inbound and outbound connections. 20. Click Next to move to the Authentication Method step. 21. Select Advanced and click Customize. 22. In the Customize Advanced Authentication Methods window, click Add in the left hand side under Fist authentication methods.
23. Select Preshared key. 24. Enter the same key that you provided when configuring the StoreOnce Backup system using the StoreOnce CLI command, net add encryption (see To add Data in Flight Encryption (page 55)). Click OK. 25. Click OK and click Next. 26. Select the network type to which this connection rule applies and click Next. 27. Provide a name for the connection and click Finish. 28. To view the status of the created connection rule, expand Monitoring>Security Associations.
Driver installation (optional, VTL only) To create Virtual Tape Devices on the HP StoreOnce Backup system, two drivers are required—an HP LTO Tape driver and a medium changer driver. NOTE: Certain backup applications require their own drivers for both the tape device and medium changer. For many applications these are installed automatically during the software installation process.
NOTE: For a Fibre Channel Backup system, a new “unknown” device will be discovered in Device Manager. This device is required only to ensure that a Fibre Channel target exists as LUN 0 in the SAN. No functionality is provided by this device and no driver is required. iSCSI Initiator (optional, VTL only) This section is not relevant if you are configuring only FC library devices, Catalyst stores or NAS shares on your HP StoreOnce Backup system.
The 1. 2. 3. recommended process if you wish to enable authentication is: Create the devices on the StoreOnce GUI or CLI. Set up the Targets in the iSCSI Initiator. Connect to the devices using the CHAP user name and secret that you configured on the Targets tab. The Microsoft iSCSI Initiator The Microsoft iSCSI initiator contains a number of tabs. This section describes the information that must be provided in order to connect the host to a device on the HP StoreOnce Backup system.
3. Click Discover Portal... You must enter the IP address or fully qualified domain name of the HP StoreOnce Backup system (for example, mystoreonce.mydomain.com) to add it as a target portal for the host on the Discovery tab. Do not change the Port; it should be 3260. 4. Click on OK to add the target portal to the Discovery page. You may need to click Refresh.
5. When you run the iSCSI Initiator manually, new devices have a status of Inactive on the Targets tab. You must log on to the appropriate targets for your host. Remember that each library has at least two devices and you must log onto each one separately. If the emulation type you have selected allows more drives, there will be a target device for each drive.
6. Select the first target in the list and click on Connect. We recommend that you enable the first checkbox to make the connection a Favorite target, so that you do not have to manually connect to it in the future. NOTE: If you wish to use CHAP authentication, click Advanced... before you click OK. See separate section below for more details about CHAP authentication. 7. 8. 92 Repeat until all required targets have been added. Click OK. The targets are now showing as Connected.
iSCSI Initiator (optional, VTL only) 93
9. Look at the Configuration tab. When you use the StoreOnce GUI or CLI to create library devices, you must provide the iSCSI Initiator Name, which you will find on this tab. (You also use this tab to set up the CHAP secret if you have enabled mutual authentication.) CHAP Authentication 94 1. If you wish to use CHAP authentication , click Advanced... on the Connect to Target dialog. (IPSec Tunnel Mode is not supported.) 2. Check Enable CHAP logon and enter the secret in the Target Secret box.
3. If you want to use mutual authentication, which means that the target must also log on to the Initiator, make sure that the Perform mutual authentication box is checked. The secret for mutual authentication is set on the Configuration tab. You must also provide the Target User Name and Secret when you configure the device in the StoreOnce Management Console. Favorite Targets tab The Favorite Targets tab shows the targets that have been configured to restore automatically on reboot.
Configuring backup servers to work with HP StoreOnce
11 Understanding LEDs If an LED indicates an error condition, HP recommends reviewing the StoreOnce Event log for more information. For hardware-related errors the Hardware page of the StoreOnce GUI provides valuable information.
Front view of the HP StoreOnce 4700 Backup system The HP StoreOnce 4700 Backup system consists of a head server unit (with two disks) and one disk enclosure on which storage has already been expanded. It supports connection of up to seven additional storage enclosures (Capacity Upgrade Kits); storage must be expanded when Capacity Upgrade Kits are added to the base configuration. All storage enclosures have 12 x 2 TB disks. Figure 23 Front view of the HP StoreOnce 4700 Backup system 1.
Capacity upgrade kit LEDs NOTE: One expansion shelf must be installed with the HP StoreOnce 4700 Backup system. This is the same unit as the Capacity Upgrade Kit and the LEDs are as described in this section. There are three LEDs on the front of the Capacity Upgrade Kit. Figure 24 Capacity Upgrade LEDs 1. Health LED Green: system activity Off: No system activity 2. Fault LED Amber: Fault condition Off: No fault condition 3.
Front view of the HP StoreOnce 4500 Backup system The HP StoreOnce 4500 Backup system consists of a head server unit with 12 x 2TB disks. The disks in the first two slots are used for the operating system and filesystem; the remaining disks are used for data storage. It supports connection of up to three expansion shelves (Capacity Upgrade Kits); storage must be expanded when an additional shelf is added to the base configuration. The expansion shelf has either 12 x 2 TB disks or 12 x 4 TB disks.
Front view of the HP StoreOnce 2700 Backup system The HP StoreOnce 2700 Backup system has 4 x 1 TB disks. It does not support connection of an expansion shelf (Capacity Upgrade Kit). Figure 26 Front view of the HP StoreOnce 2700 Backup system 1. UID button Steady blue identifies the StoreOnce Backup system in the rack. Flashing blue: remote management or firmware upgrade in progress 2.
Hot-plug drive LEDs Server units The hot-plug drives in head server units have four LEDs.
Expansion shelves The hot-plug drives in expansion shelves have two LEDs. Figure 28 Drive LEDs (expansion shelves) 1. Disk Online LED Steady green: Online, no activity Flashing green: Ongoing disk activity Steady amber: Disk has failed Flashing amber: Predictive disk failure Off: The disk is not a part of RAID 2. Disk beacon LED Steady blue: identifies a specific disk within the unit. The LED can be beaconed on and off from the StoreOnce Management Console.
Figure 30 10GbE card LEDs 1. Link Off: No link to the adapter is established. The adapter is not receiving power or the cable connection is faulty On (yellow): Link to the adapter is established. The adapter is receiving power and the cable connection is good. 2. Activity Flashing green: Ongoing network data activity. The adapter is sending or receiving network data at up to 10 Gb/s Off: No network data activity or no connection.
Fibre Channel card LEDs There are three LEDs adjacent to each FC port, if you have an HP StoreOnce Backup system that supports Fibre Channel. Table 7 FC card LEDs Yellow LED Green LED Amber LED Activity Off Off Off Power Off (OK) On On On Power on before or after software initialization. Awaiting HBA software initialization. Flashing Flashing Flashing Power on after software initialization. Link not initialized.
12 Troubleshooting Use the information in this chapter to troubleshoot problems. More detailed troubleshooting information will be made available at http://www.hp.com/support.
Connecting to the StoreOnce Backup system from the backup application Make sure you have the latest version or software patches for the backup application. Please see http://www.hp.com/go/ebs for supported applications. Stop and restart the backup application services after the backup device has been discovered. If you still cannot access the device, check Device Manager to make sure it is accessible from the host.
The normal boot sequence can take up to 10 minutes. On power up the HP StoreOnce Backup system runs its fans at high speed for approximately 10 seconds before returning to normal speed. When powering off the HP StoreOnce Backup system make sure no backup or restore jobs are running or scheduled to run while the HP StoreOnce Backup system is out of action. Powering off Use the StoreOnce CLI command: system shutdown.
StoreOnce Catalyst and Replication. Full licenses must be purchased for StoreOnce Catalyst and Replication and applied within the 90 day period. If they are not, data is not lost but: • Replication: Replication Target libraries will continue receiving replicated data, however, you will receive notification every 24 hours that your license has expired.
About this guide This guide provides information about: • Installing the HP StoreOnce Backup system • Using the HP StoreOnce Backup system • Troubleshooting the HP StoreOnce Backup system Intended audience This guide is intended for users who install, operate and maintain the HP StoreOnce Backup system.
Table 8 Document conventions (continued) Convention Element Monospace text • File and directory names • system output • Code • Commands, their arguments, and argument values Monospace, italic text • Code variables • Command variables Monospace, bold text WARNING! CAUTION: IMPORTANT: NOTE: Emphasized monospace text Indicates that failure to follow directions could result in bodily harm or death. Indicates that failure to follow directions could result in damage to equipment or data.
Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, software updates, and other product resources. HP websites For additional information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/ebs • http://www.hp.com/go/spock • http://www.hp.com/go/storeonce • http://www.hp.
A Regulatory information For important safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at http:// www.hp.com/support/Safety-Compliance-EnterpriseProducts. Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer’s information: • Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, California 94304, U.S.
HP Enterprise Servers http://www.hp.com/support/EnterpriseServers-Warranties HP Storage Products http://www.hp.com/support/Storage-Warranties HP Networking Products http://www.hp.
Index Symbols 1GbE LAN ports LEDs, 103 2700 Backup system front and rear view, 101 storage capacity, 101 4500 Backup system front and rear view, 100 storage capacity, 100 4700 Backup system front and rear view, 98 4700Backup system storage capacity, 98 conventions, 110 related documentation, 110 documentation HP website, 110 providing feedback, 112 download iSCSI, 88 drivers installing manually, 87 E audience, 110 authentication, 88 iSCSI initiator, 94 EAC marking Belarus Kazakhstan Russia, 113 encrypti
HP LTO driver, 87 HP-SIM, 71 hpresetpassword, 72 other sources of information, 14 P I iLO, 16 iLO password, 18 installation Capacity UpgradeKit, 25 mounting Backup system, 18 rail kit, 18 safety warnings, 18 Instant On license, 60 IP addresses, 37 add to network configuration, 57 IPsec protocol, 55 iSCSI and authentication, 88 configuring manually, 89 download, 88 iSCSI initiator, 88 downloading, 88 Linux and UNIX, 88 L LEDs, 97 1GbE LAN ports, 103 capacity upgrade kit, 99 Fibre Channel, 105 hot-plug dr
T target authentication, 94 technical support HP, 111 service locator website, 112 text symbols, 111 time and date, 59 topologies fibre channel, 16 troubleshoot connecting from backup system, 107 network, 106, 107 perfromance, 107 power on/off, 108 storage shelf, 109 Turkey RoHS material content declaration, 113 U Ukraine RoHS material content declaration, 113 UNIX iSCSI initiator, 88 V vlan subnet description of, 38 guidelines, 39 VLAN subnets add to network configuration, 53 VTL iSCSI initiator, 88 W w
