HP StoreOnce VSA Backup System User Guide (TC458-96025)

Table 31 Inbound copy job fields (continued)
DescriptionField
This indicates whether the user has cancelled the copy job or not.Copy Operation
Cancelled
To cancel a copy job
HP recommends to cancel copy jobs via the backup application and only use the GUI as a last
resort. This ensures that the backup application catalog stays in sync with the backup images.
NOTE: If you use the GUI to cancel an inbound copy job, it is recommended to cancel the job
in the source outbound copy jobs list first.
1. Select the job to be cancelled in the inbound copy job list.
2. Click Cancel Job.
3. At the confirmation prompt click OK.
System information messages
A job may have been cancelled for the following reasons that will be shown in the Status Information
field:
• Cancelled By User: the copy job was cancelled either through the backup application or via
the StoreOnce GUI.
• Unexpected Error: Contact HP Support.
• Lock Release Request: the destination Catalyst item was opened by another process. Most
backup applications should prevent this from occurring.
• Out of Space: there is insufficient disk space. Take one of the following actions:
Expire backups that are no longer required and wait for housekeeping to free up space.1.
2. Purchase additional storage.
3. Perform the copy to a different store that has available free capacity.
• Not Licensed: the destination store does not have a license in place to accept copies for this
backup application. Check the installed licenses and resubmit the copy job once the license
is applied.
• Permission Denied: the client requesting the copy no longer has permission to access the
destination store. Check access permissions on the destination appliance then resubmit the
copy job.
• ObjectStore Not Present: the destination store is no longer available. Check the destination
appliance and ensure the store exists. This error may occur if a store is deleted whilst copies
are still queued.
• ObjectStore Origin Same As Destination: backups are being copied within a store. Most
backup applications should prevent this from occurring.
• Object Not Present: backups are being copied within a store. Most backup applications should
prevent this from occurring.
• Server Incorrect Address Or Protocol: the backup application should validate input. If this
message occurs, check the backup application configuration.
• Object Extent or Offset Invalid: the backup application tried to copy a backup incorrectly.
Check the backup application setup.
• Object Changed Whilst Queued or Paused: check the backup policy; their backup application
is making changes to Catalyst items when it should not. Try the copy again within the backup
application.
Catalyst Stores page 103