HP StoreOnce Enterprise Manager version 1.
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Contents 1 Introduction...............................................................................................6 Minimum requirements and compatibility matrix...........................................................................6 2 Getting started ..........................................................................................8 Installing the HP StoreOnce Enterprise Manager...........................................................................
Viewing the Replication report..................................................................................................69 Viewing replication jobs.....................................................................................................69 Performing duration and size forecasting...............................................................................69 Viewing the Slot Mapping Activity report..............................................................................
Launching the Command Line Interface client............................................................................116 Using Help for the Command Line Interface client.....................................................................117 Listing existing commands......................................................................................................118 Viewing the group summary...................................................................................................
1 Introduction The HP StoreOnce Enterprise Manager is a standalone software application that provides basic monitoring and management capabilities in a replication environment. It provides an easy way for customers to manage up to 400 HP StoreOnce devices. The HP StoreOnce Enterprise Manager provides the following functionality for administrators and users: • Create, manage, and remove logical groupings of devices (administrators only).
The HP StoreOnce Enterprise Manager is compatible with the following hardware: • HP StoreOnce 250x, 26xx, 27xx, 400x, 41xx, 42xx, 43xx, 44xx, 45xx, 47xx, and 49xx devices • HP StoreOnce B6200 and 6500 devices • HP StoreOnce VSA NOTE: This guide refers to devices as Gen2 and Gen3 devices. Gen2 devices consist of HP StoreOnce 250xx, 41xx, and 43xx devices. Gen3 (single node) devices consist of HP StoreOnce 26xx, 27xx, 42xx, 44xx, 45xx, 47xx, and 49xx devices.
2 Getting started Installing the HP StoreOnce Enterprise Manager To install the HP StoreOnce Enterprise Manager: 1. Obtain the HP StoreOnce Enterprise Manager code by following the process found on the customer letter (Read Me First) in the replication License To Use. 2. Log into Software Depot at http://www.software.hp.com/kiosk to download the software. 3. Click StoreOnce Free Software to access the HP StoreOnce Enterprise Manager page to download the software. 4. Navigate to and click on the TC458-10506.
13. Establish the correct port number settings. The HP StoreOnce Enterprise Manager uses ports 3095 and 3096 to receive client requests. If another application is already using port 3095 or 3096, change one of the application configurations to use another port number. To change the port numbers in SEM: a. Access the server.xml file in the [INSTALLDIR]/tomcat/conf folder. b. Find Connector connectionTimeout="20000" port="3095" protocol="HTTP/1.
Launching and logging into the HP StoreOnce Enterprise Manager 1. Launch the HP StoreOnce Enterprise Manager from Start by selecting Start →All Programs→Hewlett Packard→HP StoreOnce Enterprise Manager or by opening a browser window and entering the web address, https://:3096/sems, into that window, where is the IP address or the host name of the system on which the software is installed.
NOTE: If the HP StoreOnce Enterprise Manager detects that you are already logged in, an error message appears. This message is displayed for two reasons: • After the HP StoreOnce Enterprise Manager browser is refreshed, the system may disconnect you and require you to log in again. • If you close the browser, the user session remains active for some time. In either of these cases, if you try to log in before the previous session times out, you must force the login.
Understanding administrator-level and user-level permissions Users with administrator-level permissions (administrators) can view all items and perform all actions in the HP StoreOnce Enterprise Manager. Users with user-level permissions (users) can only view those items for which they have permissions. For example, compare the information available in the administrator view (shown in Figure 1 (page 11)) to the information available in the user view (shown in Figure 2 (page 12)).
3 Configuring the HP StoreOnce Enterprise Manager To start using the HP StoreOnce Enterprise Manager, the administrator must configure it by performing the following procedures in this order: 1. “Adding a device” (page 13) 2. “Adding new users, administrators, and groups” (page 16) 3.
NOTE: After adding a device for an HP StoreOnce device with firmware 3.6.0 or later, you must enter the user ID and password as authentication. NOTE: Device additions can be completed by using a file or a Fully Qualified Domain Name (FQDN) of the StoreOnce IP address also. By using a file, you can add several StoreOnce devices all at once. To add by files, select Get IP address From File, and click the ... button to select the file containing IP addresses.
7. Click OK to continue. If the operation fails, an error dialog box appears. Click OK to close the dialog box, then repeat this procedure. If the device discovery operation fails after multiple attempts, check the network connectivity between the SEM host and the device to be added. Also, confirm whether the IP address of the device to be added is valid and that the device is up and running properly. 8. After the operation succeeds and a success dialog box appears, click OK to close the dialog box.
Adding new users, administrators, and groups In the HP StoreOnce Enterprise Manager, you can add new users from Active Directory (AD). To provide access to AD users, you must add the LDAP server information, and then import the AD group from AD. After a group is imported from AD to the HP StoreOnce Enterprise Manager, all users of that group can log in to the HP StoreOnce Enterprise Manager. Their information is saved in the HP StoreOnce Enterprise Manager database.
2. Click Create. The Welcome screen of the Create New Group wizard appears. 3. 4. Click Next to begin. On the Group Details screen, enter the appropriate information into each field. 5. 6. Click Next. On the Add Libraries screen, select a single or multiple libraries from the Un-grouped Libraries list, and then click Add >. Add all libraries by using Add All > instead. 7. 8. Click Next. On the Add NAS screen, select a single or multiple NAS shares from the Un-Grouped NAS list, and then click Add >.
9. Click Next. 10. On the Add CatalystStores screen, select a single or multiple CatalystStores from the Un-Grouped CatalystStores list, and then click Add >. Add all CatalystStores by using Add All > instead. 11. Click Next. 12. On the Add Teamed CatalystStores screen, select a single or multiple Teamed CatalystStores from the Un-Grouped Teamed CatalystStores list, and then click Add >. Add all Teamed CatalystStores by using Add All > instead.
13. Click Next. 14. On the Add User screen, select a single or multiple users from the Available Users list, and then click Add >. Add all users by using Add All > instead. 15. Click Next. 16. On the Summary screen, review the information for each tab.
17. If applicable, click Back to make any changes to the information for the new group. 18. If the information is correct, click Finish. The Success dialog box appears. 19. Click OK to exit the dialog box, and then return to the Group Management screen. The new group is included in the list of groups. NOTE: If a new group is created, it takes time before the group will appear in storage and performance reports. If you do not see a newly created group in the reports, check back later.
• Host (example: x.x.x.x) • Port (example: 389) • Base Domain Name (example: dc=rm,dc=com) • Group Type (Users/Administrator) • Enter UserDN (example: cn=john smith,cn=users,dc=xyzad,dc=com) • Password (user password) • Group Name: group to search Enter the first few characters, and then click Search. This populates the Select a group drop-down box with groups that match.
8. 9. Click Next. On the Add CatalystStores screen, select single or multiple CatalystStores from the Un-Grouped CatalystStores list, and then click Add >. Add all CatalystStores by using Add All > instead. 10. Click Next. 11. On the Add Teamed CatalystStores screen, select single or multiple Teamed CatalystStores from the Un-Grouped Teamed CatalystStores list, and then click Add >. Add all Teamed CatalystStores by using Add All > instead.
12. Click Next. 13. Review the Summary screen and information displayed on each tab. If the information is correct, click Finish. After the group is imported, all users of this group can log into the HP StoreOnce Enterprise Manager by using their LDAP credentials.
5. Click OK. Modifying an SMTP To modify an SMTP you added: 1. Select Administration in the Navigation tree. 2. Select the SMTP tab. 3. Click Modify.... 4. 24 Edit SMTP server details, as required.
5. Click OK. Removing an SMTP To remove an SMTP: 1. Select Administration in the Navigation tree. 2. Select the SMTP tab. 3. Click Remove. A confirmation window is displayed so you can confirm the deletion before the system removes the SMTP details. Modifying the data retention period Configure the time period for how long to keep the history data in the HP StoreOnce Enterprise Manager database. Select the Administration tab in the Navigation tree, then select the Data Retention Tab.
separate .csv to the email. After the administrator configures the SMTP server (see “Adding an SMTP server for sending emails” (page 23)), you can start adding reports to the Report Scheduler. You can schedule daily, weekly, monthly, quarterly, and yearly reports. This way, you can have all the reports you want without logging into the HP StoreOnce Enterprise Manager.
4. 5. Click Next. Select the email interval. See Step 11 in “Setting up SMTP for emailed reports” (page 23). 6. 7. Click Next. Enter a valid recipient email address. 8. Click Add. Add any number of recipients. 9. Click Next. 10. Review the information on the Summary screen.
11. Click Finish. The selected report is saved to the new Report Scheduler. To add a report to an existing Report Scheduler: 1. From the Report Scheduler window, select a Report Scheduler to update with the new report. 2. Click Add to Selected Report Scheduler. The report is added to the existing Report Scheduler. If the report is already in the selected Report Scheduler, an error message appears. Add the report to a new or different Report Scheduler. To view an existing Report Scheduler: 1.
5. Click OK to close the Report Scheduler window. View a Report Scheduler from the User Configuration screen. Viewing, modifying, or removing a report scheduler 1. 2. 3. 4. Go to User Configuration in the Navigation tree. Select the Manage Report Schedulers tab. This screen lists all of the existing Report Schedulers that you have configured. Select a Report Scheduler. Click View, Modify, or Remove as appropriate.
• 30 Remove—Deletes the Report Scheduler from the HP StoreOnce Enterprise Manager. You are presented with two confirmation boxes before the Report Scheduler is removed.
4 Managing devices On the Navigation tree, the Devices is available to users and administrators. Those with administrator-level permissions can view all devices, and those with user-level permissions can only view devices to which they have access.
Filtering devices to appear The HP StoreOnce Enterprise Manager allows users and administrators to filter the devices that appear in the devices group view. Because administrators and users have different permission levels, users can choose only from the groups to which they have access and administrators can choose from all groups including all devices and un-grouped devices. To filter the devices to appear: 1.
5. After setting up all the filters, click Filter. The content pane displays only those devices in the group that meet the filter criteria. 6. To view all devices in the group again, click Reset. Launching the device GUI As you monitor multiple devices with the HP StoreOnce Enterprise Manager, it might be necessary to view specific device details. The HP StoreOnce Enterprise Manager provides a way to interact with a device’s graphical interface through the Launch Devices link in the Navigation tree.
5. Log into the GUI. Launched devices are not available after you log back in. You can also manually remove a launched device: 1. Select Launched Devices in the Navigation tree. 2. On the Launched Devices screen, select the device to remove. 3. Click Remove Launched Device(s). NOTE: The Launched Device GUI works best with the Mozilla Firefox web browser application.
2. Click Customize View. The Column Selection dialog box appears. 3. From the Available Columns pane on the left of the Column Selection dialog box, click the column titles you wish to appear, and then click >>. These column titles are added to the Selected Columns pane on the right of the Column Selection dialog box. 4. To remove the titles from Selected Columns, click the column titles in that list to be removed, and then click <<. Removed column titles are returned to the Available Columns pane.
Device list with the default setting and no firmware updates available for any device Device list with the firmware version column selected in the customized view (regardless of whether updates are available for any device): Device list showing firmware version column automatically if a firmware update is available for any device 36 Managing devices
Viewing replication topology The HP StoreOnce Enterprise Manager allows users to view the replication relationships between the devices in a graphical format. In the replication topology view, users can see all the replicating devices that are part of that group. Replication relationships are group-specific (replications can be seen only if either the source or target library/NAS share is in the current group). To view the replication topology: 1.
• Replication direction: The arrow in the replication line shows the direction of the replication. If both the devices connected by an edge are replicating to each other, then a bidirectional arrow is displayed. • Node information in tooltip: The tooltip of the device nodes provides more information about the node. • Replication status in tooltip: The tooltip of the replication line status provides more information about the replication status.
1. In the Filter By drop-down box, select whether to filter by device status or replication status. 2. In the Equal To drop-down box, select the value of the status to view. The choices are Critical, Warning, Unknown, Information, and Good. 3. 4. Click Filter. The graph is filtered to match the selected criteria. Click Reset to remove all filters on the graph. Refreshing the replication topology The replication topology viewer is refreshed automatically.
Saving the layout After you have manipulated the graph into a layout you prefer, save that layout for repeated use in the replication topology viewer. Click Save Layout to save the current layout of the graph. Each time you return to the viewer, the saved layout is available for display. This saved layout is specific to your login; it will not be visible to other users in the same group or a different group.
1. In the Navigation tree under Devices, select Removed Devices. A list of all devices that have been removed, but not restored or permanently deleted, appears in the content pane. 2. To restore one or more devices: a. Select the box for each device to be restored. b. Click Restore, and follow the instructions. A warning dialog box appears. c. Click Yes to continue. Another warning dialog box appears. d. Click Yes to restore the device. The restored device is not listed in the Removed Devices screen.
Viewing device details You can view certain details about a specific device. Begin by accessing the Current Issues tab as described below. From this screen, use the tabs at the top to select more options.
Gen3 multi-node: Viewing device details 43
3. From the Current Issues tab, click the additional tabs at the top to view additional device details. Viewing current issues Users and administrators can view current issues for the devices to which they have access. Begin by selecting a device and then clicking More Details (on a Gen3 multi-node system, click the preferred service set after clicking More Details) See “Accessing the Current Issues screen ” (page 42).
Gen3 multi-node systems On Gen3 multi-node systems, the device details view displays the device and service set status. It includes a pie chart of the couplet disk usage showing the couplet's total available space and what is used by each node. It also shows a table that displays the used space and free space for each node of the couplet. From the Gen3 multi-node device status screens, click a service set link to view the Current Issues tab.
NAS shares, and CatalystStores on the selected service set. It also includes a pie chart of service set statistics showing the space used by the service sets and the remaining space; the remaining space includes the couplet free space and the StoreOnce bookkeeping data. This screen updates automatically. All systems To see more details, click Launch Devices in the Navigation tree. The HP StoreOnce Management GUI launches and appears within the HP StoreOnce Enterprise Manager itself.
1. On a Gen2 or Gen3 single node system, select Configure Threshold Alerts on the Current Issues tab. On a Gen3 multi-node system, select Configure Threshold Alerts on the initial device details screen. Gen2 and Gen3 single node systems Gen3 multi-node systems: 2. On a Gen3 multi-node device, click Select Node(s) to determine which nodes are included in the email alert at the chosen threshold.
3. Use the slider bar to set the minimum threshold from 95 to 45 (percent) in increments of 10. The email alerts begin at the minimum threshold and continue at each threshold level. For example, if you set the threshold to 65, the email alerts are sent out after the disk used space reaches 65, 75, 85, and 95 percent. 4. Enter the email address to receive the alerts. At this point, you can reset the slider to the default of 95 and clear an entered email address by clicking Reset. 5. Click Add.
7. In the confirmation box, click OK. The email threshold alerts are configured. The following image is a sample email alert. 8. 9. To change a minimum threshold for an email address, edit the value directly in the Minimum Threshold column of the table. To remove an email alert, select it from the table, and click Remove. Select the box in the table heading row to select all email alerts at once.
Gen3 multi-node devices The device and library name, library status, replication status, and details are listed for each virtual library on the device. The service set name is applicable only for Gen3 multi-node devices. Hovering the mouse over the first column indicates that the service set name is applicable only for those devices. 3. 4. To sort the list by a specific column, click the column title once to view by ascending order and twice to view by descending order.
Clicking View Replication Topology in the Virtual Library Replication screen opens the screen shown below. This is similar to the device topology screen except that every node in this graph is a library, and the edges indicate the replication link between the libraries. This example shows a replication between two libraries. NOTE: View Replication Topology is only enabled after View All is selected for the View By field. The topology view is not available for filtered views of virtual libraries.
5. To filter libraries by type, select the type of libraries to view (all, source, target, or non-replicating) in the View by field. The screen refreshes to display only libraries of that type. NOTE: If there are no libraries of that type, the list appears, but there are no entries. NOTE: If you are viewing only source libraries, click + next to the library name to display the associated target library. Source libraries have only one target library.
7. To open the library interface, click Launch Device GUI. The HP StoreOnce Management GUI launches and appears within the HP StoreOnce Enterprise Manager itself. Every launched HP StoreOnce GUI is automatically added under Launched Devices of the Navigation tree on the left pane of the HP StoreOnce Enterprise Manager. NOTE: To view details for a different device within that group, click [group name] Devices in the bread crumbs, and then select the radio button of the device to view.
3. On a Gen3 multi-node system, click a service set link, and then click Virtual Library Status. The library and replication status are displayed in a table.
Viewing NAS shares Users and administrators can view details of NAS shares to which they have access. To do so: 1. Navigate to the Current Issues tab (see “Accessing the Current Issues screen ” (page 42)). 2. Do one of the following: • On Gen2 or Gen3 single node devices, click the NAS Replication tab. • On Gen3 multi-node devices, select a service set, and then click the NAS Replication tab.
The device name, service set and share name, share status, replication status, and details are listed for each NAS share on the device.
The service set name is applicable only for Gen3 multi-node devices. Hovering the mouse over the first column will indicate that service set name is applicable only for those devices. 3. 4. To sort the list by a specific column, click the column title once to view by ascending order and twice to view by descending order. To see a graphical view of the replication relationships of the NAS shares on this device, click View Replication Topology.
Clicking View Replication Topology (if available) opens a screen that shows a graphical representation NAS shares on the device and their replications. 5. To filter NAS shares by type, select the type of shares to view (all, source, target, or non-replicating) in the View by field. The screen refreshes to display only NAS shares of that type. NOTE: If there are no NAS shares of that type, the list appears but there are no entries.
7. To open the interface of the device on which the selected NAS share resides, click Launch Device GUI. The HP StoreOnce Management GUI launches and appears within the HP StoreOnce Enterprise Manager itself. Every launched HP StoreOnce GUI is automatically added under Launched Devices of the Navigation tree on the left pane of the HP StoreOnce Enterprise Manager.
3. On a Gen3 multi-node system, click a service set link, and then click NAS Status. The library and replication status are displayed in a table.
Viewing device details 61
Viewing CatalystStores You can view the CatalystStores that are available within a service set. Along with displaying the CatalystStore name, this screen shows the health, the number of items in the CatalystStore, and whether or not the CatalystStore is accessible. To view the CatalystStores: 1. Navigate to the Current Issues tab (see “Accessing the Current Issues screen ” (page 42)). 2. Do one of the following: 62 • On HP StoreOnce VSA and Gen3 single node devices, click the CatalystStore tab.
The device, service set, and CatalystStore name; CatalystStore status; accessibility; and number of CatalystStore items are listed for each CatalystStore on the device. 3. To export the CatalystStores information: a. Click Export. b. In the Select location for download [file name] dialog box, navigate to the appropriate folder in which to save the file. c. Ensure the file name is appropriate. d. Click Save. A success dialog box appears. e. 4. Click OK to close the dialog box.
Enter the access key in one of the following ways: • Click Accessible for the relevant CatalystStore, and enter the access key directly. • If the same access key needs to be applied to a number of CatalystStores, select all the relevant CatalystStores, enter the access key in the text box, and click Apply to Selected Stores. The changes take effect after you click Refresh or navigate to a different page.
Viewing CatalystStore disk usage Users and administrators can view details of the CatalystStores to which they have access. To do so: 1. Navigate to the Current Issues tab (see “Accessing the Current Issues screen ” (page 42)). 2. On HP StoreOnce VSA and Gen3 single node devices, click CatalystStore Status. The CatalystStore status is displayed.
3. On a Gen3 multi-node device, click a service set link, and then click CatalystStore Status. The CatalystStore status is displayed.
1. Select Messages in the Navigation tree. The screen displays the managed, un-managed, library, NAS share and Catalyst details. 2. 3. 4. Select specific messages, or check the box in the header row to select all of the messages. Click Acknowledge. Click OK in the two confirmation dialog boxes. A success dialog box appears. 5. Click OK. Selected messages are removed from the list.
5 Accessing and viewing reports The HP StoreOnce Enterprise Manager supports report and trending for the history data. The HP StoreOnce Enterprise Manager shows a dashboard of overall appliance status, library status, NAS share status, replication jobs, replication duration and size, object store status, forecast, disk usage, and disk usage forecasting. To view the reports, select Reports on the Navigation tree. The Dashboard is displayed by default. Reports can be exported to a .csv file or a .
NOTE: An unknown device indicates that an unknown status/event was reported by the HP StoreOnce device during the selected time period. However, this screen only shows the historical device status. See the device details, “Viewing device details ” (page 42), for the current device status. A Good status indicates that the particular device did not report any critical, warning, or unknown status/events for the selected time period.
Forecasting. Duration forecasting forecasts replication duration. Size forecasting predicts the data size (in GB) that can be replicated within the user provided time period (Replication window). Begin by selecting the appropriate values from the Enter Data for Forecast pane (see screen shots below).
The Size Forecasting Report Viewing the Slot Mapping Activity report 1. 2. 3. 4. 5. Select the Replication tab. Select the SlotMapping Activity tab. Use the drop-down boxes to select the appropriate group, device, service set, and library/NAS shares. Use the For Last drop-down box to select the time period. Click Show Data to see the details. The Slot Mapping Activity report is displayed as a list of all slot mappings by time pulled from the device every day.
The following list includes all the fields you can display: • Date—The date of the Slot Mapping Record • Slot Mapping Name • Replication Status—Shows specific values, such as Synchronizing, Pending Synchronized, and Synchronized • Out of Sync Warning Threshold—The value of the Warning Threshold that is set on the device • Number of Mapped Slots Out of Sync • Number of Mapped Slots Out of Sync Warning—The number of mapped slots that are Out of Sync of Warning Threshold • Out of Sync Critical Thr
After selecting a device and preferred options, you may use the Filter options to: • Filter results by column or by replication status name • Add select column headings to be displayed alongside fixed column headings for a customized view • Reset filtered results • Export displayed results into a .csv formatted file by clicking Export to CSV. Use the Filter By drop-down menu to filter report results by column or by replication status names.
• Cartridge Size • Job Status • Replication Status • Bandwidth Saving The following list includes all the fields you can display: • Date—The date of the Cartridge Activity Record • Bar Code—The bar code of the cartridge • Cartridge Size—The size of the cartridge in GB • Job Status—The status of the job • Replication Status—The replication status (can have values like Synchronizing, Pending Synchronized, and Synchronized) • Sync Start Time—The start time of last synchronization • Last Sy
7. Use Customize View to view allowable columns in the displayed report. After selecting Customize View, select one column heading from the Available Columns pane of the Column Selection screen, and then click >>. (Hold the Shift key down to select more than one column heading.) All selected column headings are moved to the Selected Columns pane. To move any selected heading back to the Available Columns pane, click <<. By default, report data is displayed in pages.
5. 6. Use the drop-down boxes to select a service set and library. Use the drop-down box to select the time period of the report. You can export the report as a .csv file and export the graph as a .png file. You can also create an Email Scheduler for the report. NOTE: The actual data transferred, slot mapping, and cartridge activity reports are only applicable to Gen3 multi-node, GEN3 single node, and VSA devices. Viewing the CatalystStore Jobs report 1. 2. 3. Select Reports in the Navigation tree.
Viewing CatalystStores usage 1. 2. 3. 4. Select Reports in the Navigation tree. Select the CatalystStores tab. Select the Usage tab. Use the drop-down boxes to select the appropriate group, device, service set, stores, type, and time period to see the report. On HP StoreOnce VSA and Gen3 single node devices, after a device is selected, the Service Set drop-down box is disabled, and stores will be listed. Select stores, type, and time period to see the report. 5.
• NAS Shares • CatalystStore • Teamed CatalystStore Setting the time period to display In the View drop-down box, select Hourly, Daily, Weekly, Monthly, Yearly, or Select Range. The Period drop-down box changes based on the view selection; select the appropriate time period. If you chose Select Range in the View drop-down box, use the From and To boxes to set the date range. You can also check the Window box to select the hour range; the data is displayed only for those hours in the date range.
10. Click Show. After your mouse device hovers over a particular point on the graph, a tool tip displays the details of that point. To zoom into a particular region of the graph, use the mouse device to select the region of interest; the graph zooms into that area. You can zoom in multiple times until the graph reaches its zoom limit. Use Zoom Out to step back one level of zoom, or Reset Zoom to return to the graph's original display state. The report can be exported to a .csv file or to a .png image file.
To filter the libraries, enter text into the Available Libraries text box, and click Search. Click Clear to clear the filter. 9. 10. 11. 12. Select one or more libraries. Click OK to close the Available Library list. Use the drop-down boxes to select either Read Throughput or Write Throughput. Set the time period to display by using the View and Period or From/To and Window drop-down boxes. 13. Click Show. The report can be exported to a .csv file or to a .png image file.
8. Click Select Interface to see a list of available ports. 9. 10. 11. 12. Select one or more ports. Click OK to close the Available Ports list. Use the drop-down boxes to select either Read Throughput or Write Throughput. Set the time period to display by using the View and Period or From/To and Window drop-down boxes. 13. Click Show. The report can be exported to a .csv file or to a .png image file. Viewing the Drive Performance report 1. 2. 3. 4. 5. 6. 7. Select Reports in the Navigation tree.
8. Click Select Interface to see a list of available libraries. To filter the libraries, enter text into the Available Libraries text box, and click Search. Click Clear to clear the filter. 9. Select a library. 10. Click OK to close the Available Library list. Select Drive is now enabled. 11. Click Select Drive to see a list of available drives. 12. Select one or more drives. 13. Use the drop-down boxes to select either Read Throughput or Write Throughput. 14.
3. 4. 5. 6. 7. Use the drop-down boxes to select the appropriate group and device. Use the Report At drop-down box to select the NAS share level. Click Select ServiceSet to see a list of available service sets. Select a service set. Click OK to close the Available Service Set list. Select Interface is now enabled. 8. Click Select Interface to see a list of available NAS shares. To filter the NAS shares, enter text into the Available NAS Shares text box, and click Search. Click Clear to clear the filter.
Viewing the CatalystStores Performance report 1. 2. 3. 4. 5. 6. 7. Select Reports in the Navigation tree. Select the Performance tab. Use the drop-down boxes to select the appropriate group and device. Use the Report At drop-down box to select CatalystStores Level. Click Select ServiceSet to see a list of available service sets. Select a service set. Click OK to close the Available Service Set list. Select Interface is now enabled. 8. Click Select Interface to see a list of available CatalystStores.
15. Click Show. The report can be exported to a .csv file or to a .png image file. Viewing the Teamed CatalystStores Performance report 1. 2. 3. 4. 5. 6. 7. Select Reports in the Navigation tree. Select the Performance tab. Use the drop-down boxes to select the appropriate group and device. Use the Report At drop-down box to select Teamed CatalystStores Level. Click Select ServiceSet to see a list of available service sets. Select a service set. Click OK to close the Available Service Set list.
2. 3. Select the Disk Usage tab. Using the filters at the top of the screen, select from the drop-down boxes: a. Group and Device b. Type (based on device type): c. d.
3. Using the filters at the top of the screen, select from the drop-down boxes: a. Group and Device b. Type (based on device type): c. d.
Viewing the Alert Summary report The replication and CatalystStore copy job’s alert summary is used to show the details of alert conditions. The look and feel is similar to previewing mail. To view the replication and copy job (inbound and outbound) details, click on the Alerts Summary tab in the Reports section. 1. Select Reports in the Navigation tree. 2. Select the Alerts Summary tab. By default, the View tab is displayed showing the Last 1 Day's report. 3.
Configuring the email notification of alerts After an administrator adds an SMTP server, you can configure the Alerts Summary to send emails that provide the replication status and the copy job (inbound and outbound) status for the selected groups at a determined schedule. The alerts emails can display these details: • Overall status summary • Device details • Library details • NAS Share details • CatalystStore copy job (inbound and outbound) details To configure the alerts emails: 1.
8. 9. Click Next>. Select Events for the configuration. 10. Click Next>. 11. Select the email interval: • • 90 Daily ◦ Recipients receive daily emails at the selected time. ◦ You can select a Start From date; the system begins sending emails on that date. ◦ Example: Select 1 AM and Start From 08/17/2011. Every day beginning on August 17, 2011, the recipients will get an email at 1 AM. Weekly ◦ Recipients receive weekly emails on the selected day and time.
• • • Monthly ◦ Recipients receive monthly emails on the selected date and time. ◦ You can select a Start From date; the system begins sending emails on that date (or the first selected day of the month after that date). ◦ Example: Select 12 AM, date 25, and Start From 08/17/2011. On the 25th of every month beginning on August 25, 2011, the recipients will receive an email at 12 AM. Quarterly ◦ Recipients receive quarterly emails on the selected date and time.
14. Click Add. The email address appears in the Recipients list. You can remove an email address by selecting the appropriate check box and then clicking Remove. 15. Enter as many other email addresses as you need; click Add after each entry. 16. Click Next>. 17. Review the information on the Summary screen. 18. Click Preview if you want to see a preview of an alerts email before confirming the configuration. Click OK to exit the preview.
Click Send Mail if you want to send a sample email before confirming the configuration. Click OK in the Success dialog box. 19. Click Finish to save the configuration. 20. Click OK in the Success dialog box to return to the Email Notification tab. To modify or remove an alerts email: • To modify, select the alerts email, and click Modify. Click Next> to step through the wizard and make the changes. • To remove, select the alerts email, and click Remove.
6 Performing administration procedures On the Navigation tree, administration tasks are available only to administrators.
IMPORTANT: If you want to modify an LDAP server with the DIGEST-MD5 encryption mechanism, you must enter a fully-qualified name in the Server field. DIGEST-MD5 does not work with the Server IP. To modify an existing LDAP server: 1. From the Navigation tree, select Administration. 2. On the AD Authentication tab, select the LDAP server to modify, and click Modify. The Modify LDAP server dialog box appears. 3. Modify the appropriate information, and click Modify. a.
3. Click Remove. A warning dialog box appears, to confirm that the user should be removed. 4. Click Yes to confirm the selection. A confirmation dialog box appears to provide the last chance to keep the selected user. 5. Click Yes to remove the user. A success dialog box appears to confirm that the user and associated information was removed. 6. Click OK to close the dialog box and return to the Active Users screen. The user just removed is no longer included in the list of users.
Using group management functions In Enterprise Manager, a group is a logical collection of libraries, NAS shares, CatalystStores, and Teamed CatalystStores that the administrator wants to manage and monitor as a collective set. The administrator can also assign a user or a set of users to a group that provides monitoring access for the group. After a new device is added to Enterprise Manager, it is added to the Un-Grouped group.
6. 7. Click Next. On the Add Libraries screen, libraries can be added from Un-Grouped libraries. Libraries from existing groups can be moved back to Un-Grouped libraries. a. b. Click on the names of libraries in the Un-Grouped libraries that are to be added to the group. To select several at a time, hold down the Ctrl key, and click each library to be added. The libraries are then highlighted in the table. Click Add between the two tables in the wizard.
a. b. Click on the name of the NAS share in the Un-Grouped NAS table to be added to the group. To select several at a time, hold down the Ctrl key, and click each NAS share to be added. The NAS shares are then highlighted in the table. Click Add between the two tables in the wizard. This action moves the highlighted shares from the Un-Grouped NAS table to the Selected NAS table. NOTE: c. d. To add all un-grouped NAS shares to the group, click the Add All button.
a. b. Click on the name of the CatalystStore in the Un-Grouped CatalystStores table. To select several at a time, hold down the Ctrl key, and click each name to be added. The CatalystStores are then highlighted in the table. Click Add between the two tables. This action moves the highlighted CatalystStore from the Un-Grouped CatalystStores table to the Selected CatalystStores table. NOTE: c. d. To add all CatalystStores to the group, click Add All.
d. Click Remove between the two tables. This action moves the highlighted Teamed CatalystStore from the Selected Teamed CatalystStores table to the Un-Grouped Teamed CatalystStores table. NOTE: To remove all Teamed CatalystStores from the group, click Remove All. 14. Click Next. 15. On the Add User screen: a. b. Click on the name of the user in the Available Users table. To select several at a time, hold down the Ctrl key, and click each name to be added. The users are then highlighted in the table.
Click Back to make any changes to the information for the group. 18. If the information is correct, click Finish. The Success dialog box appears. 19. Click OK to exit the dialog box, and return to the Group Management screen. Moving a library, NAS share, CatalystStore, or Teamed CatalystStore from one group to another The administrator can move libraries, NAS shares, CatalystStores, and Teamed CatalystStores between user managed groups: 1.
5. On the Move Libraries screen, select the libraries to move. a. b. Click on the names of libraries in the Select Libraries table to be removed from the group and added to another group. To select several at a time, hold down the Ctrl key, and click each library to be moved. The libraries are then highlighted in the table. Click Add between the two tables in the wizard. This action moves the highlighted libraries from the Select Libraries table to the Selected Libraries table.
7. On the Move NAS screen, select the NAS shares to move. a. b. Click on the names of the NAS shares in the Select NAS table to be removed from this group and moved to another group. To select several at a time, hold down the Ctrl key, and click each NAS to be moved. The NAS shares are then highlighted in the table. Click Add between the two tables. This action moves the highlighted NAS shares from the Select NAS table to the Selected NAS table.
9. On the Move CatalystStores screen, select the CatalystStores to move. a. b. Click on the names of the CatalystStores to be removed from this group in the Select CatalystStores table. To select several at a time, hold down the Ctrl key, and click each CatalystStore to move. The CatalystStores are then highlighted in the table. Click Add between the two tables. This action moves the highlighted CatalystStores from the Select CatalystStores table to the Selected CatalystStores table.
11. On the Move Teamed CatalystStores screen, select the Teamed CatalystStores to move. a. b. Click on the names of the Teamed CatalystStores to be removed from this group in the Select Teamed CatalystStores table. To select several at a time, hold down the Ctrl key, and click each Teamed CatalystStores to move. The Teamed CatalystStores are then highlighted in the table. Click Add between the two tables.
14. On the Summary screen, review the information on each tab for correctness. Click Back to make any changes to the information. 15. If the information is correct, click Finish. The Success dialog box appears. 16. Click OK to exit the dialog box, and return to the Group Management screen. Removing a group Administrators can remove a group from Enterprise Manager.
• “Adding a device” (page 13), presented in “Configuring the HP StoreOnce Enterprise Manager” (page 13) • “Modifying the polling interval or IP address of an HP StoreOnce device” (page 108) • “Removing a device” (page 108) Modifying the polling interval or IP address of an HP StoreOnce device 1. 2. 3. From the Administration section of the Navigation tree, select Device Management. Select the device to be modified. Click Modify. The Modify Device Information dialog box appears. 4.
5. Click Yes. A success dialog box appears. 6. Click OK to close the dialog box. The device is no longer included in the list of devices. NOTE: The removed device is moved to the Removed Devices screen. To view removed devices, on the Navigation tree, under Devices, select Removed Devices. These devices can be viewed, restored, or permanently removed. See “Managing removed devices” (page 40).
7 Configuring user information User details, such as contact information and passwords, can be modified by using the following procedures: • “Adding user contact information” (page 110) • “Modifying a password” (page 110) Adding user contact information 1. In the Navigation tree, click User Configuration. The User Details fields appear in the content pane, with the user name pre-populated. 2. 3. 4.
8 Managing the history log Each user can view the history log for all devices to which the user has access. The administrator can view the history log for all devices. To do so, use the following procedure. 1. On the Navigation tree, click History Log. The History Log appears in the main screen showing all log entries in descending order by date. 2. To sort the entries by a specific column, click the column name. The entries are listed in ascending order according to the selected column.
b. Click Export. The Select Location for Download [filename] dialog box appears. c. d. e. Navigate to the folder in which to save the log. If appropriate, change the default file name. Click Save. An export success dialog box appears. f. 5. Click OK to return to the History Log. Users with administrator-level permissions can clear the History Log: NOTE: Clearing items from the History log deletes the items permanently; there is no way to restore cleared/deleted items.
9 Backing up and restoring the Enterprise Manager database The administrator uses the backup and restore utility to make periodic backups of the configuration and device data that is stored in Enterprise Manager. Taking periodic backup of the database helps to restore the configuration data, if Enterprise Manager crashes at a later point in time. Backing up the Enterprise Manager database NOTE: The utility is only accessible on the server on which Enterprise Manager is installed.
4. The database backup is created, and the backup file is stored at the specified location. The log entries for the backup utility are available in the DB_BackupRestoreLog.log file located in the InstallDir\log folder. Restoring the Enterprise Manager database This utility helps restore a previous backup of the configuration and device database for Enterprise Manager.
5. The backup copy of the database information is restored to Enterprise Manager. NOTE: server.
10 Using Command Line Interface for Enterprise Manager The Command Line Interface (CLI) provides an alternative way to access Enterprise Manager. This is useful in the context of automation using scripts. The StoreOnce Enterprise Manager does not currently provide support for viewing the summary/status of CatalystStores through the CLI. Users can access Enterprise Manager using a command line console.
• To login to Enterprise Manager using CLI, enter the following command: semscli –h -u -p Upon successful login, the shell prompt appears.
Listing existing commands 1. At the command prompt, enter the following command: help The CLI client displays the existing command list. The following commands are available: 2.
Viewing the group summary At the command prompt, enter the following command: show groupsummary The client displays the overall status summary for all the groups to which you have access. Viewing owned group details At the command prompt, enter the following command: show groups The client displays your group details.
Viewing device details 1. Enter the following command: show devicelist The client displays the groups that you own. 2. To view the device list, enter the appropriate group number or group name. The client displays the list of devices and information for the selected group.
3. You can specify the group name with the devicelist command in the following format: show devicelist –g For example: show devicelist –g Un-Grouped Viewing the device summary You can view the summary report for a specific device and group. The summary report provides an overview of any current issues with the device in that group. The screen shots are for Gen2 devices unless stated otherwise. 1.
Gen3, multi-node 122 Using Command Line Interface for Enterprise Manager
4.
Viewing libraries The screen shots are for Gen2 devices unless stated otherwise. 1. At the command prompt, enter the following command: show libraries The client displays the groups that you own. 2. Enter the appropriate group number or group name of the device. The client displays the list of devices for the selected group. 3. 124 Enter the appropriate device number or device serial number from the list.
4. Enter the service set number of which you want to view library information (B6000-series and above). The libraries list displays the following information for the selected service set: • Status of the library • Replication Status of the library • Replication type • Details of the library status Gen3, multi-node 5.
6. To redirect output to a file, use the command -o as follows (B6000-series and above): show libraries -g -a -s -o
4. Enter the service set number for which you want to view NAS share information (B6000-series and above). The libraries list displays the following information for the selected service set: 5.
show nasshares –g Un-Grouped –a CZJ0290C5R Gen3, multi-node show nasshares -g -a -s For example: show nasshares -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202 6.
Viewing deduplication and disk usage statistics 1. At the command prompt, enter the following command: show dedupstats The client displays the managed device list. 2. Enter a group number or name. The client displays the list of devices for the selected group. 3. Enter the device number or device serial number from the list. The client displays the component types for the device. 4. Enter the component type from the list.
6.
7. The default time period is Everything. To change the time period, use the -t option: show dedupstats –g -a -l –t
4. Enter the service set number for which you want to view replication job statistics (Gen3, multi-node devices). The client shows three options: 5. • Libraries • NAS Shares • All Enter the component type from the list. If the selected component is either LIBRARY or NASSHARE, enter a library or a NAS share that you manage. The client displays the time periods for the statistics. 6. Enter the time period from the list. The client displays the replication job statistics for the selected component.
7. You can provide additional options with the show repjobstats command in the following format: show repjobstats -g -a -l For example: show repjobstats -g Un-Grouped -a CR2061E862 -l "Library 2" Gen3, multi-node show repjobstats -g -a -s -l For example: show repjobstats -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202 -l Lib2Src 8. The default time period is Everything.
show repjobstats -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a202 -l Lib2Src –t last_24_hours 9. To redirect output to a file, use the command -o as follows (B6000-series and above): show repjobstats -g -a -s -o
show servicesetsummary -g Un-Grouped -a hpb499bac0d9a2 -s hpb499bac0d9a201 6. To redirect output to a file, use the command -o as follows: show servicesetsummary -g -a -s -o
A Troubleshooting Enterprise Manager provides error messages for all errors. You can continue with other operations as usual, unless the error prohibits the normal operations of the software. In the case of critical errors such as a database connection failure or an inability to contact the server, an error page appears and provides a description of the error and the option to save the error log on the client system. You can only log into the application after the issue is resolved.
Table 1 Common issues (continued) Symptom Possible Cause Solution The device addition fails. • The IP address is invalid. • Add the device with a valid IP address. • The specified IP address is not reachable, either due to network problems or the HP StoreOnce device is down. • Check network connectivity and ensure the device is running. • The specified IP address is not for an HP StoreOnce device. • Add a valid HP StoreOnce device.
Table 1 Common issues (continued) Symptom Possible Cause Solution A fatal error occurs. Enterprise Manager is not able to connect to the database. • Ensure that Enterprise Manager is running on the server. • If Enterprise Manager does not start: 1. Completely uninstall Enterprise Manager. 2. Perform a new installation of Enterprise Manager. 3. Use the Restore utility (see Restoring the Replication Manager database), and choose the most recent backup.
B Support and other resources This guide provides information about: • Installing the HP StoreOnce Enterprise Manager • Using Enterprise Manager with administrator-level permissions • Using Enterprise Manager with user-level permissions Related documentation The following document provides related information: HP StoreOnce VSA Deployment and Configuration Guide You can find this and other StoreOnce Backup system documents from the Manuals page of the HP Business Support Center website: http://www.hp.
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Glossary D D2D The previous name of the HP StoreOnce Backup Systems product line. deduplication The feature in which only a single copy of a data block is stored on a device. Duplicate information is removed, thereby reducing the amount of storage used by a given data block. G Gen2 Refers to HP StoreOnce 250x, 400x, 41xx, and 43xx series devices. Gen3 multi-node Refers to HP StoreOnce B6200 and 6500 devices.
Index A activate user (local authentication), 96 activity report cartridge, 73 slot mapping, 71 AD, importing a group, 20 adding administrators, 16 groups, 16 SMTP, 23 users, 16 adding a device, 13 Administration Device Information, 108 Device Management, 108 Group Management, 102, 107 Modify Group, 97 User Management, 95, 96 administrator adding, 16 alerts emails configuring, 89 authentication mechanisms, 94 B backup, 113 C cartridge activity report, 73 CatalystJobs trend viewing, 76 CatalystStore move,
F filter devices, 32 firmware notification, 35 forecasting viewing, 69 forecasting of disk space viewing, 87 G Gen2, defined, 13 Gen3, defined, 13 group adding, 16 columns to display, 34 create, 16 filter devices to display, 32 view summary, 31 Group Management create group, 16 H help obtaining, 139 History Log, 111 HP technical support, 139 HP StoreOnce Enterprise Manager build number, 25 HP StoreOnce Enterprise Manager version, 25 I importing an AD group, 20 install, 8 IP address, 108 issues viewing, 4
replication report viewing, 69 replication summary viewing, 88 replication topology filtering, 38 refreshing, 39 saving layout, 40 viewing, 37 viewing legend, 39 zooming in and out, 38 report data transferred, 75 reports viewing, 68 restore database, 114 S service set performance report, 78 slot mapping activity report, 71 SMTP adding, 23 modifying, 24 removing, 25 setting up, 23 Subscriber's Choice, HP, 139 T Teamed CatalystStore move, 102 Teamed CatalystStores performance report, 85 technical support HP