HP StoreOnce 6500 (88TB) Capacity Expansion guide (BB897-90914, January 2014)

4 Support and other resources
Contacting HP
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Subscription Service
HP strongly recommends that customers register online using the Subscriber's choice web site:
http://www.hp.com/go/e-updates.
Subscribing to this service provides you with e-mail updates on the latest product enhancements,
newest driver versions, and firmware documentation updates as well as instant access to numerous
other product resources.
After subscribing, locate your products by selecting Business support and then Storage under
Product Category.
Related information
The following documents [and websites] provide related information:
• HP StoreOnce Backup User Guide
• HP StoreOnce Backup system CLI Reference Guide
• HP StoreOnce Backup System Concepts and Configuration Guidelines
You can find these documents on the HP Support Center website:
http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults/?
sp4ts.oid=5196525
Websites
• HP StoreOnce website: http://www.hp.com/go/storeonce
• HP Systems Insight Manager website: http://www.hp.com/go/hpsim
• HP Technical Support website: http://www.hp.com/supportSearch on Product Name and
select the Product Manuals or Software & driver downloads link, as appropriate.
• Net-SNMP website: http://www.net-snmp.net
• Single Point of Connectivity Knowledge (SPOCK) website: http://www.hp.com/storage/spock
• White papers and Analyst reports: http://www.hp.com/storage/whitepapers
Contacting HP 19