D3000 Disk Enclosure User Guide (734753-001, March 2014)

Racking the disk enclosure.......................................................................................................26
Rack installation best practices.............................................................................................26
Rack Installation procedures................................................................................................26
Installing disk drives in the enclosure.........................................................................................29
Disk drive options..............................................................................................................29
Disk drive guidelines..........................................................................................................29
Installing a disk drive..........................................................................................................29
Installing SAS controllers or controller enclosures.........................................................................31
Preparing the server................................................................................................................31
Connecting SAS cables and power cords..................................................................................32
Overview..........................................................................................................................32
Cabling best practices........................................................................................................32
Connecting SAS cables to the server or controller enclosure.....................................................33
Connecting SAS cables to cascaded disk enclosures...............................................................34
Connecting power cords.....................................................................................................35
Powering on the disk enclosure.................................................................................................36
Power on best practices......................................................................................................36
Power on procedures..........................................................................................................36
Verifying the operating status of the disk enclosures.....................................................................37
5 Configuration...........................................................................................38
Configuration overview............................................................................................................38
Supported software tools.........................................................................................................38
6 Operation and management......................................................................39
Powering on disk enclosures.....................................................................................................39
Power on procedures..........................................................................................................39
Powering off disk enclosures.....................................................................................................39
Updating disk enclosure firmware.............................................................................................39
7 Cabling examples....................................................................................41
Single-domain example...........................................................................................................42
Dual domain example.............................................................................................................43
8 Troubleshooting........................................................................................44
If the enclosure does not initialize.............................................................................................44
Diagnostic steps.....................................................................................................................44
Is the enclosure front fault LED amber?..................................................................................44
Is the enclosure rear fault LED amber?...................................................................................45
Is the System Health LED amber?..........................................................................................45
Is the power supply LED amber?..........................................................................................45
Is the I/O module fault LED amber?......................................................................................45
Is the fan LED amber?.........................................................................................................46
Recognizing disk drive failure...................................................................................................47
Effects of a disk drive failure................................................................................................47
Compromised fault tolerance...............................................................................................47
Factors to consider before replacing disk drives.....................................................................47
Automatic data recovery (rebuild)........................................................................................48
Time required for a rebuild.............................................................................................48
Failure of another drive during rebuild.............................................................................49
Handling disk drive failures............................................................................................49
9 Replacement procedures...........................................................................50
Customer self repair (CSR).......................................................................................................50
Parts-only warranty service..................................................................................................50
Best practices for replacing hardware components......................................................................50
Verifying component failure.................................................................................................50
4 Contents