HP Photosmart D5100 series User Guide
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Copyrights and trademarks © 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA).
Contents 1 2 3 4 5 Welcome.................................................................................................................3 Accessing the onscreen HP Photosmart Printer Help.............................................3 Printer parts.............................................................................................................4 Printer screen..........................................................................................................6 Get ready to print......
HP Photosmart Studio ...................................................................................27 Using HP Photosmart Premier.......................................................................27 Prepare your printer to print on CDs and DVDs....................................................27 Finish the print job.................................................................................................28 6 Care and maintenance..............................................................
1 Welcome Thank you for purchasing an HP Photosmart D5100 series printer! With your new photo printer you can print beautiful photos and save photos to your computer. You can also print images directly on CDs and DVDs using the HP Photosmart D5100 series printer. This guide primarily explains how to print photos from memory cards, digital cameras, Bluetooth devices, and iPods. To learn how to print from your computer, install the HP Photosmart software and view the onscreen HP Photosmart Printer Help.
Chapter 1 Printer parts Front View 1 Main cover: Lift this cover to change cartridges. 2 CD/DVD tray: Lower this tray to insert the CD/DVD holder to print on CDs and DVDs. 3 Output tray: Collect your printed papers and photos from this tray. 4 Main tray: Load paper here. 5 Output tray extension: Pull the extension to hold large output paper. 6 Output tray latch: Use this latch to firmly close the output tray.
Back of printer 1 Rear access door: Open this door to clear a paper jam. 2 USB port: Use this port to connect a computer to the printer. 3 Power cord connection: Use this port to connect the power cord included with the printer. Control panel 1 Printer screen: Displays photo index number, page layout information, and approximate ink levels. 2 Select Photos 3 OK: Selects or deselects the displayed photo index number for printing. 4 Print: Prints selected photos from the inserted memory card.
Chapter 1 Indicator lights 1 Attention: Flashing red if there is an error or if some user action is required. 2 Print: Solid green if the printer is ready to print, pulsing green if the printer is busy. 3 Photo Tray: Solid green to indicate that the next standalone print job will be carried out from the photo tray. 4 Power: Solid green if the printer is on, otherwise off.
1 Check mark icon: Indicates that the photo has been selected for printing. 2 Page layout icon: Indicates the page layout selected. 3 Paper icon: Flashes when the printer is out of paper or there is a paper jam. 4 Pen icons: Represent the cartridges in each chute. The icons appear when the cartridges are installed. The bars next to each pen icon indicate the approximate ink levels in each cartridge. 5 Copies icon: Indicates the number of copies to be printed.
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2 Get ready to print This section includes the following topics: ● Loading paper ● Using print cartridges Load paper For better quality, choose the right paper and load it correctly in the main tray or photo tray. Tip Load only one type and size of paper at a time. Do not mix paper types or sizes in the main tray or the photo tray. Choose the right paper For a list of available HP paper, or to purchase supplies, go to: ● www.hpshopping.com (U.S.) ● www.hp.com/go/supplies (Europe) ● www.hp.
Chapter 2 the paper sizes supported include A6, A4, 10 x 15 cm (4 x 6 inch) with or without a tab, 8.5 x 11 inch, Hagaki, and L-size. Load the main tray The main tray supports the following media: ● ● ● ● ● ● ● ● ● ● ● ● Letter or A4 paper Transparencies 20 x 25 cm (8 x 10 inch) photo paper Envelopes 28.0 cm (11 inches) wide and greater 7.
Load the photo tray The photo tray supports the following media: ● ● ● ● 10 x 15 cm (4 x 6 inch) photo paper (with or without tab) 13 x 18 cm (5 x 7 inch) photo paper Index cards Hagaki cards Follow the steps to load the photo tray: 1. Press the output tray latch from below and lift upwards to separate the output tray from the photo tray. 2. Raise the output tray. 3. 4. 5. Remove any paper that is loaded in the photo tray. Slide the paper-width guide to the left until it stops.
Chapter 2 7. 8. Lower the output tray to its original position. The output tray latch clicks when the output tray is lowered completely. Press the Photo Tray button on the control panel. Using print cartridges Your HP Photosmart D5100 series printer can print color and black-and-white photos. HP provides different types of print cartridges so you can choose the best cartridges for your project.
Inserting and replacing the print cartridges To prepare the printer and cartridges 1. Make sure the power is on. 2. Raise the main cover of the printer. 3. Remove the pink tape from the cartridges. Note Do not touch the ink nozzles or the copper-colored contacts, and do not re-tape the cartridges. To insert the cartridges 1. If you are replacing an HP Black, HP Photo, or HP Gray Photo cartridge, push down and pull outward on the cartridge in the right stall to remove it. 2.
Chapter 2 and quality. The HP Photosmart D5100 series printer automatically aligns the print cartridges every time you insert or replace a print cartridge. Note When you insert or replace a print cartridge, the printer makes noise for a few seconds. This is normal. The printer is aligning the cartridges.
3 Print without a computer The HP Photosmart D5100 series lets you print high-quality photos without even turning on a computer. After setting up the printer using the instructions in the HP Photosmart D5100 series Quick Start booklet, refer to these steps for start-to-finish printing.
Chapter 3 (continued) photos—photos you marked for printing using a digital camera—directly from a memory card. Printing from a memory card is quick and easy, and does not drain the digital camera batteries. For more information on inserting memory cards, see Insert a memory card. Insert a memory card After you have taken pictures with a digital camera, you can remove the memory card from the camera and insert it into the printer to select and print your photos.
Memory card How to insert the memory card CompactFlash ● ● Front label faces up, and if the label has an arrow, the arrow points toward the printer Edge with metal pinholes goes into the printer first Memory Stick ● ● ● Angled corner is on the left Metal contacts face down If you are using a Memory Stick Duo or Memory Stick PRO Duo card, attach the adapter that came with the card before you insert the card into the printer Microdrive ● ● Front label faces up, and if the label has an arrow, the arr
Chapter 3 To change default paper sizes 1. Right-click the HP Digital Imaging Monitor icon on the far right of the Windows taskbar and select Launch/Show HP Solution Center. 2. Click Settings and select Print Settings > Printer Toolbox. 3. Click the Configure Paper Size tab. 4. Select the default paper sizes for small paper and large paper. Decide which photos to print Decide which photos to print by first printing a photo index.
Select photos to print Using the photo index as a guide, you can select and print photos from the control panel. Note Once your selected photos print, the printer automatically deselects them. If you want to… Do this Select one or more photos 1. Make sure your memory card is inserted in the printer. Note Instead of inserting a memory card, you can also select photos from an iPod that is connected to the front camera port. For more information, see Print photos from an iPod. 2. 3.
Chapter 3 Note To print from the photo tray, press the Photo Tray button on the control panel. The printer selects the photo tray for the next standalone print job. 3. 4. Select one or more photos. For information on selecting photos, see Select photos to print. Press Print. Once the selected photos print, the printer automatically deselects them. Note Some digital cameras have a menu feature that allows you to select photos on a memory card to be printed.
Using a Bluetooth camera If you have a digital camera with Bluetooth wireless technology, you can purchase the optional HP Bluetooth wireless printer adapter and print from a camera using a Bluetooth wireless connection. To print photos from a Bluetooth camera 1. Load photo paper in the printer. For information, see Load paper. 2. Insert the HP Bluetooth wireless printer adapter into the camera port on the front of the printer. The light on the adapter will flash when the adapter is ready to receive data.
Chapter 3 Note iPods that have only been connected to a Macintosh are not compatible with the printer; however, you can connect the iPod to a Windows PC to make it compatible. After connecting to a Windows PC, Macintosh users can still fully synchronize their iPods back to Macintosh and Mac iTunes and maintain printer support. To import photos to an iPod 1. Copy photos from a memory card to your iPod using the Belkin Media Reader for iPod. 2.
4 Print from a computer To print from a computer, the printer software must be installed. During software installation, either HP Photosmart Premier (Windows Full-install users), HP Photosmart Essential (Windows Express-install users) or the HP Photosmart Studio (Mac) is installed on your computer, allowing you to organize, share, edit, and print photos. For more information on installing the software, see the Quick Start Guide.
Chapter 4 Open HP Photosmart Essential (Windows users) ➔ Double-click the HP Photosmart Essential icon on your desktop. If you need help, see the software help within HP Photosmart Essential. Explore the many features of HP Photosmart Essential: ● ● ● ● View — View photos in multiple sizes and ways. Easily organize and manage your photos. Edit — Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos to make them perfect.
To view memory card photos onscreen 1. Make sure that you have installed the software from the HP Photosmart D5100 series CD, and that the printer is connected to a computer at the USB port on the back of the printer. 2. Insert a memory card into the printer. The HP Photosmart software will give you the option of viewing or saving your photos. 3. Click View to open Photo Viewer and display the first image on the memory card. 4.
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5 Print on CDs and DVDs In addition to printing on paper, your HP Photosmart D5100 series printer also allows you to print on CDs and DVDs. You can design and create a custom label for your CD or DVD using the HP Phototsmart Premier Software on a Windows computer or the HP Photosmart Studio on a Mac. You can then print the label on your printable CD or DVD media. Tip It is recommended that you write your data to the CD or DVD before printing the label on it.
Chapter 5 Caution Before you load the media on the CD/DVD tray, ensure that your printer has approximately 10 cm (4 inches) clearance behind it. Load the CD/DVD holder ➔ Securely snap the media on the CD/DVD holder that came with your printer. Ensure that the printable surface is facing up. Note If you are using a smaller-sized media, flip over the CD/DVD holder ring as shown in figure I. Load the CD/DVD tray 1. Pull down the CD/DVD tray. 2.
Remove the CD/DVD holder 1. Carefully remove the CD/DVD holder from the CD/DVD tray. 2. Close the CD/DVD tray. Note Other printing jobs are implemented only after the CD/DVD tray is closed. 3. Remove the media from the CD/DVD holder. Tip Allow sufficient time for the printed surface to dry before removing the media from the CD/DVD holder. Caution Do not touch the printed surface while removing the media from the CD/DVD holder.
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6 Care and maintenance The HP Photosmart D5100 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean and well-maintained using the simple procedures in this section. Cleaning the exterior of the printer To clean the exterior of the printer 1.
Chapter 6 To clean the print cartridge contacts 1. Gather the following items to clean the contacts: – Distilled water (tap water may contain contaminants that can damage the print cartridge) – Cotton swabs or other soft, lint-free material that will not stick to the print cartridge 2. Open the main cover of the printer. 3. Remove the print cartridge and place it on a piece of paper with the ink nozzle plate facing up.
Downloading the software (Mac) Note Make sure you are connected to the Internet before you use HP Photosmart Updater. 1. 2. 3. From the Finder, choose Go > Applications. Choose Hewlett-Packard > Photosmart > HP Photosmart Updater. Follow the onscreen instructions to check for software updates. If you are behind a firewall, you need to enter the proxy server information in the updater.
Chapter 6 Storing photo paper ● ● ● Store the photo paper in its original packaging or in a resealable plastic bag. Store the packaged photo paper on a flat, cool, and dry surface. Return unused photo paper to its original packaging or in a resealable plastic bag. Paper left in the printer or exposed to the environment may curl or yellow. Handling photo paper ● ● 34 Always hold photo paper by the edges to avoid fingerprints.
7 Troubleshooting The HP Photosmart D5100 series printer is designed to be reliable and easy to use. This chapter answers frequently asked questions about using the printer. It contains information about the following topics: ● ● ● ● ● Printer hardware problems Printing problems CD/DVD printing problems Bluetooth printing problems Printer screen status indicators For troubleshooting information about software installation, see the Quick Start booklet that came with the printer.
Chapter 7 ● – Incorrect print cartridge installed – Packaging materials are not removed If you are unable to solve the problem by using the instructions above, turn off the printer and unplug the printer power cord. Wait 10 seconds, and then plug it in again. Turn on the printer. The printer does not find and display the index numbers from my memory card. Solution Try the following: ● ● ● Remove and reinsert the memory card. Turn off the printer, and then unplug the power cord.
The printer does not print borderless photos. Solution Make sure you have selected an appropriate paper size. The printer cannot print borderless photos on all sizes of paper. For information about selecting the paper size for borderless photos, see Select a photo layout. Printing is very slow. Solution You could have one of the following problems. ● You may be printing a project containing a high-resolution graphic, a highresolution photo, or a PDF.
Chapter 7 The document printed at an angle or is off-center. Solution ● The paper-width guide may not be set properly. Make sure that the paper-width guide is close to the edge of the paper without bending it. ● The paper may not be loaded correctly. Make sure the paper is correctly oriented in the main tray. For paper loading instructions, see Load paper. ● The photo paper may not be loaded correctly. Reload the photo paper, make sure that the photo paper is correctly oriented in the photo tray.
3. 4. 5. 6. Gently remove the jammed paper from the printer. Replace the rear access door. Plug in the printer and turn it on. When you have cleared the paper jam, print your document again. If you experience paper jams when printing on photo paper, try the following: ● ● Insert the photo paper as far as it will go into the photo tray. Load one sheet of photo paper at a time. A blank page came out of the printer. Solution ● Check the printer screen to see if crosses appear in the pen icons.
Chapter 7 Print quality is poor. Solution ● You may be printing in Ink-backup Printing Mode. The printer enters Ink-backup Printing Mode when one of the print cartridges is missing. Replace the missing print cartridge with a new one. ● One of the print cartridges may be running out of ink. Check the printer screen to see if crosses appear in the pen icons. Low ink level is indicated by a single ink level bar. If a print cartridge is running low on ink, replace it.
The Attention indicator light flashes red after I give a print command from the software. Solution This is normal. The printer is waiting for you to insert the CD/DVD holder in the CD/DVD tray. For information on loading the CD/DVD tray, see Loading the CD/DVD tray. The CD/DVD holder is not loaded completely. Solution ● Push the CD/DVD holder slowly into the CD/DVD tray. ● If the problem persists, stick a double stick tape on the underside of the holder, across the center hole of the holder.
Chapter 7 No page came out of the printer. Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Printer specifications. Print quality is poor. Solution The photo you printed may be low resolution. For better results, set the digital camera to a higher resolution.
(continued) This indicator... Has this meaning... on the back cover of this guide. For more information, see Inserting and replacing the print cartridges When the paper icon begins to flash, either there is a paper jam or the printer is out of paper. For more information on clearing a paper jam, see clearing a paper jam. For information on loading paper, see Load paper.
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8 HP Support Note The name of HP support services may vary by country/region. If you have a problem, follow these steps: 1. Check the documentation that came with the printer. – Quick Start Guide: The HP Photosmart D5100 series Quick Start Guide explains how to set up the printer and print your first photo. – User Guide: The User Guide is the book you are reading.
Chapter 8 Other countries/regions: See the list of support telephone numbers inside the front cover of this guide. Placing a call Call HP Support while you are near the computer and printer.
Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.
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9 Specifications This section lists the minimum system requirements for installing the printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen HP Photosmart Printer Help. For more information, see Welcome. System specifications Component Windows PC minimum Macintosh minimum Operating system Microsoft® Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac OS X 10.
Chapter 9 Printer specifications Category Specifications Media specifications Recommended maximum length: 35.6 cm (14 inch) Recommended maximum thickness: 292 µm (11.5 mil) Media sizes Photo paper, 10 x 15 cm (4 x 6 inch) Photo paper with tab, 10 x 15 cm with 1.25 cm tab (4 x 6 inch with 0.5 inch tab) Photo paper, 13 x 18 cm (5 x 7 inch) Photo paper, 10 x 30 cm (4 x 12 inch) panorama Photo cards, 10 x 20 cm (4 x 8 inch) Index cards, 10 x 15 cm (4 x 6 inch) Hagaki cards, 10.0 x 14.8 cm (3.9 x 5.
(continued) Category Specifications Microdrive MultiMediaCard Secure Digital Memory Sticks xD-Picture Card Memory cardsupported file formats Printing JPEG Uncompressed TIFF Saving All file formats Paper tray – media sizes supported Main tray 7.6 x 12.7 cm to 21.6 x 35.6 cm (3 x 5 inch to 8.
Chapter 9 (continued) Category Specifications Print cartridges 1 HP Black 1 HP Tri-color 1 HP Photo 1 HP Gray Photo Note The cartridge numbers you can use with this printer appear on the back cover of this guide. Print speed (maximum) Black printouts: 23 pages per minute Color printouts: 21 pages per minute Photos: 27 seconds for each 10 x 15 cm (4 x 6 inch) photo Connectivity USB 2.0 full-speed: Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional; Mac OS X 10.
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Index B Bluetooth connecting to printer troubleshooting 41 borderless photos selecting layout 18 HP Solution Center HP Support 45 12 15 C camera-selected photos 19 cameras Bluetooth 20 connecting to printer 15 PictBridge 20 port 4 printing from 20 care and maintenance 31 cartridges. See print cartridges cleaning print cartridge contacts 31 print cartridges 31 printer 31 computer printing from 23 printing without 15 saving photos to 25 system specifications 49 D digital cameras.
S saving photos to computer specifications 49 storing photo paper 33 print cartridges 33 printer 33 system specifications 49 25 T TIFF file format 17 trays, paper 4 troubleshooting Bluetooth 41 CD 40 DVD 40 flashing lights 35 HP Support 45 low ink 39 paper problems 37 photo index numbers do not appear 36 power problems 36 print quality 40 printer noises 36 pulsing lights 35 U USB port 4 specifications 49 56 HP Photosmart D5100 series
