Brocade Fabric Manager Administrator's Guide v6.1.0 (53-10000610-02, June 2008)

xvi Fabric Manager Administrator’s Guide
53-10000610-02
Fabric Manager support information. . . . . . . . . . . . . . . . . . . . . . . .347
Capturing Fabric Manager support information . . . . . . . . . . .348
Client issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349
Checking for authentication issues (unable to log in). . . . . . .349
Client access to switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . .351
Client CPU usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .351
Capturing/reporting client issues . . . . . . . . . . . . . . . . . . . . . . .351
Client log overwritten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .351
Client/server interaction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .351
Checking for no client/server interaction. . . . . . . . . . . . . . . . .352
Installing a compatible client . . . . . . . . . . . . . . . . . . . . . . . . . .352
Determining whether the problem is on the client or the
server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352
Firmware download failure with downgraded OS version . . . .352
Server issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352
Checking switch access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353
Checking server CPU usage . . . . . . . . . . . . . . . . . . . . . . . . . . .353
Checking statistics collection . . . . . . . . . . . . . . . . . . . . . . . . . .353
Capturing/reporting server-side issues . . . . . . . . . . . . . . . . . .353
Checking server IP interface configuration in a multihome
server environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353
Fabric discovery problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .354
supportShow and supportSave output . . . . . . . . . . . . . . . . . . . . . .355
Capturing the supportShow and supportSave command
output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356
Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .356
Nodes swapped with another switch node . . . . . . . . . . . . . . .357
Lettering in legend unreadable when printed . . . . . . . . . . . . .357
Links do not reconfigure after disruptive failover . . . . . . . . . .357
Nodes Overlap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .357