Brocade Fabric Manager Administrator's Guide v6.1.0 (53-10000610-02, June 2008)

Fabric Manager Administrator’s Guide 145
53-10000610-02
Call home configuration
10
NOTE
There might be additional script requirements, depending on your needs.
Call home modem support
You can also configure call home to receive the details about the events using a modem. This can
be done instead of or in addition to the e-mail or external script.
To allow modem support for the call home feature, the computer on which the Fabric Manager
Server is installed must also have an external modem and the required drivers installed and
configured and the modem port accessible to the Fabric Manager Server process.
The details about the data tranmitted by modem can be accessed from the modemdialout log file
in <installdir>/server/server/fmserver/log/modemdialout.log.
Supported modems are shown in Table 15. Always check the release notes for the latest
information about make and models supported.
NOTE
It is recommended that you configure the e-mail option additionally if you have configured Call Home
to use the modem because factors like noise on the phone line, unavailable line or line busy could
cause data transmission to the receiving modem to fail.
Call home configuration
Each call home configuration you create acts independently without impacting any other
configuration. During configuration, you are prompted to configure the Fabric Manager server as a
SYSLOG destination for the switches.
If you set up a call home configuration to send an e-mail message, you need to also set up the
notification parameters. See “Notification parameter configuration” on page 106 for instructions
on setting the notification parameters for call home and change management. If you have not
already set up the notification parameters, the Call Home Configuration wizard prompts you to do
so.
If you set up a call home configuration to capture supportSave or supportShow information, you
must configure the FTP parameters before configuring call home. See “File transfer options
configuration” on page 206 for instructions on configuring the FTP server.
You can edit a call home configuration at any time. Any change that you make applies immediately
when you commit the change.
When you set up a call home configuration, it does not take effect unless you enable call home.
When you enable call home, all of the call home configurations that you set up are enabled. You
cannot enable or disable individual call home configurations.
TABLE 15
Brand and model Type
Zoom 3049 External Serial
Zoom 3090 External USB
Best Data External PnP v92 Data Fax Voice Modem External Serial