HP Designjet 111 printer series User’s guide
© 2009 Hewlett-Packard Development Company, L.P. 1st edition Legal notices Trademarks The information contained herein is subject to change without notice. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Table of contents 1 Introduction ..................................................................................................................................................... 1 The front panel ..................................................................................................................................... 1 Windows printer software ..................................................................................................................... 2 Mac OS printer software .....
Preview a print .................................................................................................................................... 24 Print in gray shades ............................................................................................................................ 24 Use paper economically ..................................................................................................................... 24 Use ink economically ..............................................
12 HP Customer Care ...................................................................................................................................... 44 Introduction ......................................................................................................................................... 44 Knowledge Center .............................................................................................................................. 44 Contact HP Support ..................................
vi ENWW
Introduction Introduction 1 The front panel The printer has a control panel at the front left, known as the front panel. The front panel has two lights (LEDs), three keys to control printing operations, and a display screen to provide information. Front-panel lights There are two front-panel lights: Power and Attention. ENWW ● The Power light is green. It is off when the printer is off. It flashes while the printer is printing or is in the process of turning off.
Introduction Front-panel keys There are three front-panel keys: Power, Cancel and OK. ● The Power key is the bottom key on the front panel. It turns the mains power on and off. NOTE: The Power key is a 'soft' switch, and the printer still has electrical power available to it, even when switched off. To isolate the printer from the mains supply, you must unplug it. ● The Cancel key is the upper left key on the front panel. It cancels the current operation.
HP Designjet 111 Tray: Paper source (Automatically select (default)/Tray1/Front manual feed/ Rear manual feed) ● HP Designjet 111 Roll: Paper source (Roll (default)/Front manual feed/Rear manual feed) ● Quick sets ● Scale to fit/Scale to % (ZoomSmart) ● Color options (Print in Grayscale, Monochrome Graphics) ● Advanced color settings (Red, Green, Blue and Lightness sliders) ● Print preview ● HP Designjet 111 Roll: Disable automatic cutter, Remove top/bottom blank areas, Autorotate ● HP Desig
Introduction The roll feed The roll feed is supplied with the HP Designjet 111 Roll printer. It allows the printer to print on a roll of paper up to 610 mm (24 in) wide. It includes an automatic cutter. The roll is loaded from the rear of the printer and must be fed into the rear feed slot. Once a print job to a roll has finished, the printer will automatically cut the roll. However, the cutter can be disabled from the printer driver. The printer also cuts the roll if you press the OK key.
Introduction ENWW The HP Jetdirect print server 5
2 Connection and software installation Connect & install Install the Windows printer driver 1. Insert the HP Designjet 111 Software and Documentation CD into your CD drive. 2. If the CD does not autorun, run the setup.exe program in the root directory of the CD. 3. Follow the instructions on the screen. Connect using a USB cable (Windows) USB is the preferred solution for a direct computer-to-printer connection. 1. Do not connect the computer to the printer yet.
Network connection methods The HP Jetdirect print server allows you to connect the printer to a network. See The HP Jetdirect print server on page 4 and your HP Jetdirect documentation. ● Client-server configuration. In this method the printer is connected to a computer that acts as a print server and manages the print jobs. The printer is used as a shared device. ● Direct network setup.
10. Choose Specify printer by address. 11. Enter the printer's IP address in the applicable text box and click Next. 12. Wait until the configuration program analyzes the printer and the network. The program detects the network settings and suggests the settings to be applied for the printer's configuration. Normally, it is not necessary to change any of these settings, so click Next. 13. Follow the process in the HP Designjet 111 Software and Documentation CD until the installation is finished.
Share the printer 1. Select Start > Settings > Printers. 2. Right-click the printer you want to share and select Properties. 3. Go to the Sharing tab. 4. Select Shared as and select the sharing name of the device. 5. If the computers you are going to connect as clients have different Windows versions, you may need to install additional drivers for these other operating systems. In order to do so, click Additional drivers and follow the screen instructions.
5. In the list of printers that appears, select the entry that uses the connection type USB, and click Continue. 6. The following screen displays information about your printer's installation, where the name of the printer can be modified. Make any changes you wish to make, and click Continue. 7. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect another printer. 8.
Connect to a network using TCP/IP (Mac OS) ● The printer is set up and turned on. ● The Ethernet hub or router is on and functioning properly. ● All computers on the network are on and connected to the network. ● The printer is connected to the Ethernet network. To connect your printer, follow these steps. 1. Print your HP Designjet printer information pages by pressing the OK key (upper right key on the front panel) four times while holding down the Power key, then releasing the Power key.
You may find that sharing your directly connected printer with other users will slow down your computer unacceptably. TIP: The best way to share the printer over a network is to connect the printer not to any computer, but to the network. Change the IP address of the HP Jetdirect print server You may need to do this if you are moving the printer from one LAN subnet to another, and need to change the IP address because of a conflict.
Mac OS If you are using a Jetdirect card that already has an IP address, skip to step 13. 1. Connect the Jetdirect card and computer to the same physical LAN. Print a configuration page from Jetdirect to verify that the IP address is 192.0.0.192. 2. Go to the Dock menu on your desktop and double-click the System Preferences icon. Go to the Network Preferences pane. 3. Select Location from the pull-down menu. Make a note of the location that appears and then select New Location. 4.
Connect & install Change the network parameters Once the Jetdirect card has a valid IP address, changing the rest of the network parameters (or the IP address itself, if necessary) is very easy. You need only connect to the HP Jetdirect card's embedded Web server and configure the information in the Networking tab of the Web page. To connect to the card's embedded Web server, start your Web browser and, in the browser's address field, enter the IP address of the printer.
3 Paper handling Cut-sheet paper loading ● The front path takes single sheets of paper up to D+ size (610 × 914 mm); use this slot for paper that needs special care in handling. You can also use this slot to print on the back of an already printed sheet. To use this slot, select Front manual feed in your software. ● The rear path takes single sheets of paper; it is designed to provide a straight paper path for printing on thicker paper (up to 0.3 mm), such as card stock or labels, without bending.
Lift up the tray cover. 3. If the paper you are using is larger than Legal- or A4-size, move the small tab in the center towards the left so that you can lengthen the tray. Let go of the tab and pull the tray extension out as far as it will go. 4. Riffle the paper. This helps to prevent adjacent sheets of paper from sticking to each other. Paper handling 2.
Slide the paper into the tray under the tray cover, ensuring that it touches the sides of the tray on the right and on the printer side. 6. Push in the small tab on the right of the tray so that it fits snugly against the paper. Move the larger tab on the left of the tray so that it too fits snugly against the paper. 7. Close the tray cover. 8. Lift up the output tray and insert the input tray into the printer, keeping it straight and pushing it in as far as it will go.
If the paper is large enough to hang over the edge of the tray, pull out one or both of the tray extensions to support it. 3. Push the paper into the printer, pushing it in as far as it will go, while maintaining its alignment to the right. 4. Press the OK key (the upper right key) on the front panel. Paper handling 2.
Load paper into the rear path 1. Place the paper in the rear feed, to the left as seen from the rear, with the side upwards that is to be printed on. Align the paper with the left mark on the rear feed. Make sure that the sheet is square-on to the printer, and not skewed. 2. Push the paper as far as it will go into the printer. 3. Select Rear manual feed as the paper source in the printer driver.
Load a roll of paper If you have the HP Designjet 111 Roll printer, you can load rolls of paper. See The roll feed on page 4. Paper handling 1. Load a roll of the required paper onto the spindle. Ensure that the roll is the right way round and that the blue stop on the spindle is pushed in against the paper. 2. Insert the spindle into its retaining slots, with the blue stop on the right and the black stop on the left as seen from the rear of the printer. 3.
8. When printing on roll paper, ensure that the paper source in the printer driver is set to Roll (also see the note about Auto Select/Automatic below). You must also select the page size. 9. Rewind any excess paper so that the paper is rolled tightly onto the spindle. NOTE: Only one source of paper can be used by the printer at any one time. If a roll is loaded, it must be unloaded before printing to a cut sheet.
4 Printing Select print quality The printer has various print-quality options because best-quality printing causes some loss of speed, while fast printing causes some reduction in print quality. Therefore, you can select from the print-quality options Fast, Normal and Best. You can also select whether to optimize printing for line drawings and text, or images (such as photographs).
Custom paper sizes To choose a non-standard paper size not shown in the list of paper sizes: ● Under Windows, there are two different ways: ◦ In the driver dialog, click the Custom button in the Paper/Quality tab. In the Custom Paper Sizes dialog box, select a name for your custom paper size: you can select Custom 1 to Custom 5. Then specify the paper dimensions, and click Save to save your new paper size. NOTE: The driver will not allow you to create a paper size whose width exceeds its length.
Preview a print Previewing a print on the screen allows you to check the layout of the print before printing, which may help you to avoid wasting paper and ink on a bad print. ● ● To preview a print under Windows, you have the following options: ◦ Use your application's print preview option. ◦ Check the Show Print Preview box, which you can find in the driver's Paper/Quality tab and Finishing tab.
Use ink economically Here are some recommendations for making economical use of ink. For draft prints, use plain paper and select Fast print quality. ● Clean the printheads only when needed, and clean only those printheads that need cleaning. Cleaning the printheads can be useful, but it uses a small amount of ink. ● Leave the printer permanently turned on so that it can maintain the printheads in good condition automatically. This regular printhead maintenance uses a small amount of ink.
5 Ink-system maintenance Replace ink cartridges 1. Open the front hinged flap at the right of the printer. 2. Gripping it by its shorter top edges, lift the ink cartridge vertically up and out of the printer. 3. Lower the new ink cartridge into its slot until it clicks into place and is quite secure.
4. Repeat the preceding two steps for each ink cartridge that you wish to replace. 5. Close the outer flap. Replace printheads NOTE: After a printhead is replaced, the printer will automatically realign the printheads. Open the front hinged flap at the right of the printer. 2. Open the second (back) part of the flap and lift it right back. 3. The print carriage will move to the left and then back to the right. Wait for it to stop. 4.
5. Lift the small handle at the top front and use it to pull the printhead vertically up and out of the printer. 6. Take the new printhead and remove the tape that protects its electrical contacts and ink nozzles. 7. Lower the new printhead into place and close its small handle.
8. Push the printhead gently into place, so that it is quite secure. 9. Repeat the preceding four steps for each printhead that you wish to replace. 10. Pull the printhead cover towards you, ensuring that the hook at its front edge latches onto the tab, and then push it away from you to close the cover. Ink maintenance 11. Close the rear part and then the front part of the outer flap.
Supplies 6 Supplies and accessories Supported paper types The following paper types are currently provided for use with your printer. NOTE: This list is likely to change over the course of time. For the latest information, see http://www.hp.com/go/111/accessories/. NOTE: Paper types that HP does not support may nevertheless be compatible with your printer.
Paper type g/m² Length Width Part numbers HP Universal Heavyweight Coated Paper 120 30.5 m (100 ft) 610 mm (24 in) Q1412A (AEJN) HP Heavyweight Coated Paper 131 30.5 m (100 ft) 610 mm (24 in) C6029C (AEJN) 90 45.7 m (150 ft) 420 mm (16.54 in) (A2) Q1440A (J) 594 mm (23.39 in) (A1) Q1439A (J) 610 mm (24 in) C3869A Supplies Table 6-1 Roll paper (continued) HP Technical Paper HP Natural Tracing Paper HP Translucent Bond Paper 67 45.
Table 6-2 Sheet paper (continued) Supplies Paper type g/m² Length Width Part numbers HP Coated Paper 90 610 mm (24 in) 457 mm (18 in) Q1961A (AEJN) 914 mm (36 in) 610 mm (24 in) Q1962A (AEN) 483 mm (19 in) 330 mm (13 in) Q5486A 610 mm (24 in) 457 mm (18 in) Q5487A 483 mm (19 in) 330 mm (13 in) Q5489A 610 mm (24 in) 457 mm (18 in) Q5490A HP Photographic Paper HP Premium Plus Gloss Photo Paper 280 HP Premium Plus Satin Photo Paper 280 HP Proofing Paper HP Professional High-gloss
Ink cartridge Printhead Black CH565A, HP 82, 69 ml C4810A, HP 11 Magenta C4837AN, HP 11, 28 ml C4812A, HP 11 Cyan C4836AN, HP 11, 28 ml C4811A, HP 11 Supplies Color Order accessories The following accessories are available for use with your printer.
7 HP Designjet System Maintenance System Maintenance The HP Designjet System Maintenance utility provides several facilities that may help to solve printer problems. To start HP Designjet System Maintenance under Windows, double-click the HP Designjet System Maintenance icon on your desktop. Alternatively, you can follow these steps: 1. From the Windows taskbar, select Start > Control Panel > Printers. 2. Right-click your printer’s icon and select Printing Preferences from the pop-up menu. 3.
8 Installation issues The printer is not found If your printer is connected to a network, but your computer cannot find the printer on the network, repeat the configuration process from the beginning: see Configure a direct network connection (Windows) on page 7, Connect to a network using Bonjour (Mac OS) on page 10 or Connect to a network using TCP/IP (Mac OS) on page 11.
9 Print-quality issues The print quality is not what you expect 1. Check the print-quality setting that you selected for this print job in the printer software. While the Draft setting prints faster and uses less ink, it may cause text to appear faded or colors to appear dull. Try Normal or Best print quality instead. 2. Check the paper type setting. When printing on transparencies or other special paper types, select the corresponding paper type in the HP Print Settings dialog box. 3.
3. New printheads are shipped with a protective tape that covers the nozzles. Make sure that the protective tape covering each printhead is removed. 4. Check that the printer is selected as the current or default printer. Text or graphics are truncated 1. The print preview from your HP Designjet software will tell you whether the configuration is correct: check the margins, the page size, the page orientation, and the scale factor. 2.
10 Ink-system issues All ink cartridge icons in the front panel are flashing 1. Remove all the ink cartridges. See Replace ink cartridges on page 26. 2. Return them one by one to their normal locations, making sure that each is firmly seated in the proper position. 3. If the corresponding icon stops flashing, that cartridge is OK. 4. If the icon continues to flash, replace the cartridge with a new one. One ink cartridge icon in the front panel is flashing 1. Remove the ink cartridge in question.
General issues 11 General printer issues Paper is jammed in the printer To clear a paper jam, first try pressing the OK key (upper right key on the printer's front panel). If this does not solve the problem, follow the appropriate instructions below according to whether the printer was printing on a sheet or a roll when the jam occurred. Sheet paper ENWW 1. Turn off the printer. 2. Remove all paper from the tray. Pull out any paper that is visibly stuck. 3.
General issues 4. Remove the rear path by pressing the buttons on each of its sides and pulling it straight out. If you don't pull it straight out, you may damage the paper sensor. Removing the rear path gives access to the inside of the printer from the rear. 5. Pull out any paper that may be stuck inside or that is accessible from the rear. 6. Replace the rear path and make sure it fits securely. 7. Turn on the printer. 8.
Before reloading the paper roll, you must trim the leading edge of the roll such that this edge is perfectly straight and at right angles to the sides of the roll. Otherwise, the printer will reject the roll when you attempt to reload it. 8. After clearing a paper jam, you need to clean the printheads only if there has been a degradation in performance. Similarly, you need to align the printheads only if there has been a degradation in print quality.
General issues Both the Paper Status and the Paper Jam icons are flashing; the paper has stalled. See Paper is jammed in the printer on page 39. Both the Roll and the Paper Jam icons are flashing; the roll must be unloaded manually. See Unload a roll of paper on page 21. One or more of the Printhead Status icons are flashing; the printheads need replacing. See Replace printheads on page 27. The Use System Maintenance icon is on; there is a hardware error. Run the System Maintenance tool for the printer.
The printer won’t take paper from the tray 1. Remove the tray from the printer. 2. Make sure that you have not put too many sheets in the tray. The tray will hold 70 sheets of plain paper, 50 sheets of coated paper, or 20 sheets of glossy paper 3. A newly opened packet of paper may need 'breaking', that is, the pages may need to be separated. 4. Make sure that the paper is correctly placed in the tray, tight against the far right corner of the tray. 5.
12 HP Customer Care Customer Care Introduction HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet, providing comprehensive, proven support expertise and new technologies to give you unique end-toend support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services. To find out more about HP Customer Care, please visit us at: http://www.
Contact HP Support ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software drivers and RIPs, see their documentation.
Glossary Bonjour Bonjour is a networking protocol that uses IP but requires no configuration. You can use Bonjour to connect your printer to a network if you are running Mac OS. Gateway A gateway is a device that is used to provide connectivity between networks; for example, to connect two physically different networks, to manage the subnets inside of a network or to connect a network to the Internet.
Index A accessories 33 HP Designet System Maintenance 34 HP Support 45 B black and white 24 I ink C connection Mac OS, Bonjour 10 Mac OS, TCP/IP 11 Mac OS, USB 9 network methods 7 Windows, client-server 8 Windows, direct network 7 Windows, parallel 6 Windows, USB 6 control panel 1 Customer Care 44 cutter 4 D driver Mac OS 3 Mac OS, install 9 update 35 Windows 2 Windows, install 6 E economize on ink 25 on paper 24 F front panel 1 G general issues 39 glossary 46 gray shades 24 H HP Customer Care ENWW 4
