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Contents 1 2 3 4 Introduction ..........................................................................................................5 Using this guide .....................................................................................................5 The printer's main features ....................................................................................6 The printer's main components .............................................................................. 7 The front panel .........
5 6 7 8 9 2 How do I check printer usage statistics? .............................................................. 63 How do I adjust my printed images?................................................................65 How do I change the page size? .........................................................................65 How do I create a custom page size? ..................................................................65 How do I change the print quality? .......................................
Contents 10 11 12 13 14 15 How do I interpret Image Diagnostics part 2? ....................................................116 How do I interpret Image Diagnostics part 3? ....................................................118 How do I proceed if I still have a problem? ........................................................119 How do I perform paper advance calibration?...............................................121 The problem is print quality...................................................
The problem is a “printheads are limiting performance” message .....................156 The problem is the printer does not print ...........................................................157 The problem is a print job is waiting for a time-out ............................................157 The problem is the printer seems slow ..............................................................157 The problem is communication failures between computer and printer .............
Introduction ● ● ● ● ● Introduction 1 “Using this guide” on page 5 “The printer's main features” on page 6 “The printer's main components” on page 7 “The front panel” on page 8 “Printer software” on page 10 Using this guide The User's Guide and Quick Reference Guide are organized into the following chapters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users. How do I ...
Chapter 1 The printer's main features Introduction Your printer is a color inkjet printer designed for printing high-quality images on paper up to 42 in (1.06 m) wide. Some major features of the printer are shown below: ● ● ● ● ● ● 6 Production speeds of up to 1.
The printer's main components Introduction The following front and rear views of the printer illustrate the main components. Front view 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
Chapter 1 Introduction Rear view 1. 2. 3. Quick Reference Guide holder Power socket and on/off switch Sockets for communication cables and optional accessories The front panel Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following important functions: ● ● ● ● ● 8 It must be used to perform certain operations, such as loading and unloading paper.
Introduction The front panel has the following components: 1. 2. The display area, where information, icons, and menus are displayed. The Power key turns the printer on and off. If the printer is in sleep mode, this key will wake it up. 3. The Power light is off when the printer is off; amber when the printer is in sleep mode; green when the printer is on; green and flashing when the printer is in transition between off and on. 4.
Chapter 1 Introduction The four front-panel icons are all found in the main menu. If you need to select or highlight an icon, and you don't see the icons in the front panel, press the Back key until you can see them. When this guide shows a series of front panel items like this: Item1 > Item2 > Item3, it means that you should select Item1, then select Item2, then select Item3. Information about specific uses of the front panel can be found throughout this guide.
2 How do I operate the printer? “How do I switch the printer on and off?” on page 11 “How do I restart the printer?” on page 12 “How do I change the language of the front panel?” on page 12 “How do I access the Embedded Web Server?” on page 13 “How do I change the language of the Embedded Web Server?” on page 14 “How do I password–protect the Embedded Web Server?” on page 14 “How do I request e-mail notification of specific error conditions?” on page 15 “How do I change the sleep mode setting?” on page 15
How do I operate the printer? Chapter 2 To switch it back on later, use the power switch at the rear, and then the Power key. When the printer has not been used for a certain period of time (30 minutes by default), it will save power by going into sleep mode. However, any interaction with the printer will return it to active mode, and it can resume printing immediately. How do I restart the printer? In some circumstances you may be advised to restart the printer. Please proceed as follows: 1. 2. 3. 4.
The language selection menu should now appear on the front panel. The Embedded Web Server enables you to manage your printer and your printing jobs remotely using an ordinary Web browser running on any computer. Note In order to use the Embedded Web Server, you must have a TCP/IP connection to your printer. If you have an Appletalk, Novell, or USB connection to your printer, you will not be able to use the Embedded Web Server.
Chapter 2 3. 4. 5. Click New, and then choose FireWire from the Port pop-up menu. You can give the new port configuration a name, FireWire. Drag the port configuration to the top of the Port Configuration list. This ensures that the port is assigned an IP address. Click Apply Now. If you don't drag the FireWire port configuration to the top of the Port Configuration list, you need to choose Manually (or DHCP with manual address) from the Configure IPv4 pop-up menu, and then enter an IP address.
● ● Clear accounting information Update the printer's firmware Note If you forget the password, see “The problem is I cannot access the Embedded Web Server from my browser” on page 159. How do I request e-mail notification of specific error conditions? 1. How do I change the sleep mode setting? If the printer is left switched on but unused for a certain period of time, it will go automatically into sleep mode to save power.
Chapter 2 How do I adjust for altitude? Your printer will work better if you tell it roughly at what altitude it is. To set the How do I operate the printer? altitude, go to the front panel and select the Altitude, and select a range.
3 How do I handle paper? ● ● ● ● ● ● ● ● ● ● ● “How do I load a roll onto the spindle?” on page 17 “How do I load a roll into the printer?” on page 21 “How do I unload a roll from the printer?” on page 26 “How do I load a single sheet?” on page 27 “How do I unload a single sheet?” on page 31 “How do I select supported paper types?” on page 32 “How do I view information about the paper?” on page 33 “How do I download media profiles?” on page 34 “How do I use non-HP paper?” on page 34 “How do I cancel the d
Chapter 3 How do I handle paper? 4. The spindle has a stop at each end to keep the roll in position. The stop at the lefthand end can be removed to mount a new roll, it slides along the spindle to hold rolls of different widths. Remove the blue paper stop (1) from the left-hand end of the spindle. 5. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. See below: 6.
8. Put the blue paper stop on to the upper end of the spindle, and push it towards the end of the roll. 9. Ensure the blue paper stop is pushed in as far as it will go, without using excessive force.
Chapter 3 10. With the blue paper stop on the left, slide the spindle into the printer left and then right as shown by the arrows 1 and 2. How do I handle paper? 11. To make sure that the right end of the spindle is in place, check that the spindle lever is in its top position (horizontal). You can move the lever yourself if necessary. If you are a regular user of different paper types, you can change rolls more quickly if you pre-load rolls of different paper types on different spindles.
How do I load a roll into the printer? Note To start this procedure you need to have a roll loaded on the spindle. See “How do I load a roll onto the spindle?” on page 17. 1. At the printer's front panel, select the 2. The front panel displays a list of paper types. 3. Select the paper type you are using. If it is not clear which you should select, see “How do I select supported paper types?” on page 32. Wait until the front panel prompts you to open the window. 21 How do I handle paper? 4.
How do I handle paper? Chapter 3 22 5. Lift the paper load lever. 6. Pull out approximately 1 m (3 ft.) of paper.
7. Carefully insert the leading edge of the roll above the black roller. Warning 1 Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair, or clothing. Warning 2 Take care not to push your fingers inside the printer's paper path. It is not designed to accommodate fingers, and the results may be painful. 8. Wait until the paper emerges from the printer as shown below.
Chapter 3 9. Align the right-hand edge of the paper with the blue line and the left edge of the half-circle on the right of the platen. How do I handle paper? 10. When the paper is correctly aligned with the blue line and half-circle, lower the paper load lever. 11. The front panel prompts you to wind excess paper onto the roll.
12. Wind the excess paper onto the roll. Use the paper stop to turn the roll in the direction shown. 13. Lower the window. 14. The front panel again prompts you to wind excess paper onto the roll. How do I handle paper? 15. The printer will perform a color calibration, if it has not already calibrated the paper type you are using, and if color calibration is turned on. See “How do I perform color calibration?” on page 77. 16. The front panel displays the Ready message and the printer is ready to print.
Chapter 3 How do I unload a roll from the printer? If there is more than 30 cm of paper remaining of the roll, use the following procedure. 1. 2. How do I handle paper? 3. 4. 5. At the printer's front panel, select the icon, then Unload paper now. The paper will normally be removed from the printer. If the paper is not automatically removed from the printer, the front panel will prompt you to lift the paper load lever and turn the paper stop (1) by hand until the paper is removed from the printer.
How do I load a single sheet? Any loaded roll must be unloaded before loading a sheet. See “How do I unload a roll from the printer?” on page 26. 1. At the printer's front panel, select the icon, then Sheet > Load sheet now. Note As usual, you must press the Select key to select this option. The front panel displays a list of paper types. 3. Select the paper type you are using. If it is not clear which you should select, see “How do I select supported paper types?” on page 32.
How do I handle paper? Chapter 3 28 4. Wait until the front panel prompts you to open the window. 5. Lift the paper load lever. 6. Insert the sheet into the printer as shown below.
7. Insert the sheet until it reappears from the printer as shown below. Warning 1 Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair or clothing. Warning 2 Take care not to push your fingers inside the printer's paper path. It is not designed to accommodate fingers, and the results may be painful. 8. Pull the sheet out from the top.
Chapter 3 9. Align the leading edge of the sheet with the metal bar in the platen. Align the right-hand edge of the sheet with the left edge of the half-circle on the platen, as shown below. How do I handle paper? 10. Lower the window. 11. Lower the paper load lever. 12. If the paper has been loaded successfully, the front panel displays the Ready message and the printer is ready to print. If something has gone wrong (paper mispositioned or misaligned), follow the instructions on the front panel.
13. If you are printing on a sheet of paper less than 900 mm in length (up to A1 size), deploy the three mobile stoppers on the bin. Note 1 When printing on sheet paper you are recommended to select Normal or Best print quality, see “How do I change the print quality?” on page 67. Note 2 If you have an unexpected problem at any stage of the paper loading process, see “The problem is the paper cannot be loaded successfully” on page 147.
Chapter 3 How do I select supported paper types? The following tables list the HP paper types that are suitable for use with your printer, and show the name that you should select in the front panel when loading each paper type. The “recommended” paper types, listed first, have been thoroughly tested and are known to provide the best print quality when used with your printer. The “other supported” paper types can be used with your printer but are not guaranteed to provide the best print quality.
Other supported paper types Product name Front panel name HP Polyester Film Opaque White Glossy High-Gloss Photo Paper HP Universal Coated Paper Bright White Max Speed Bright White HP Universal Heavyweight Coated Paper Heavyweight Coated Paper Super Heavy Coated Paper HP Banners with Tyvek Super Heavy Coated Paper HP Colorfast Adhesive Vinyl High-Gloss Photo Paper HP Backlit Film Reverse Print Matte Matte Film HP Studio Canvas Canvas HP Outdoor Billboard Paper Blue Back Super Heavy Coated Pa
Chapter 3 How do I download media profiles? Each supported paper type has its own characteristics. For optimum print quality, the printer changes the way it prints on each different paper type. For example, some may need more ink and some may require a longer drying time. So the printer must be given a description of the requirements of each paper type. This description is called the “media profile”.
How do I change the drying time? You may wish to change the drying time setting to suit special printing conditions. Select the icon, then Drying options > Drying time. You can then select Extended, Optimal, Reduced, or None. See “Tell me about drying time” in the User's Guide.
How do I handle paper? Chapter 3 36
4 How do I handle the ink system? ● ● ● ● ● ● ● ● ● ● ● ● ● ● “How do I remove an ink cartridge?” on page 37 “How do I insert an ink cartridge?” on page 42 “How do I remove a printhead?” on page 44 “How do I insert a printhead?” on page 48 “How do I manage printhead monitoring?” on page 51 “How do I recover (clean) the printheads?” on page 51 “How do I clean a printhead's electrical connections?” on page 51 “How do I align the printheads?” on page 57 “How do I remove a printhead cleaner?” on page 58 “How
How do I handle the ink system? Chapter 4 38 1. At the printer's front panel, select the cartridges now. 2. The ink cartridge door is on the left-hand side of the printer. 3. Release the door catch by pressing on the top until it clicks.
4. Pull the door fully open. 5. Grip the blue tab in front of the cartridge you wish to remove.
How do I handle the ink system? Chapter 4 40 6. Pull the blue tab down. 7. Then pull it outwards, towards you.
8. The cartridge comes out, in its drawer. 9. Lift the cartridge out of its drawer. Note 1 Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. How do I handle the ink system? Note 2 Avoid storing partially used ink cartridges on their ends. 10. The front panel display will identify the missing ink cartridge.
Chapter 4 How do I insert an ink cartridge? 1. 2. 3. Pick up the new ink cartridge and find the label identifying the ink color. Hold the ink cartridge so that you can see the identifying colored label at the top of the side facing you. Check that the colored label above the empty slot in the printer matches the color of the label on the cartridge. Insert the ink cartridge into the cartridge drawer. How do I handle the ink system? Position the cartridge at the rear of the drawer as indicated below.
4. Slide the drawer and cartridge into the slot until it locks into position. 5. If you have difficulty, see “The problem is I cannot insert an ink cartridge” on page 145. When all cartridges have been inserted, close the door (push it until it clicks shut). 6. The front panel display confirms that all cartridges have been correctly inserted.
Chapter 4 How do I remove a printhead? Warning Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. Printhead replacement must be performed with the printer switched on at the power isolation switch. 1. At the printer's front panel, select the printheads now. 2. The printer moves the carriage into the correct position. icon, then Printheads > Replace Caution If the carriage is left in the central part of the printer for more than seven minutes.
4. Locate the carriage. 5. Pull up and release the latch on top of the carriage. 6. Lift up the cover. This will now give you access to the printheads.
How do I handle the ink system? Chapter 4 46 7. To remove a printhead, lift up the blue handle. 8. Using the blue handle, gently disengage the printhead.
9. Gently pull the blue handle upward until the printhead is released from the carriage. Caution Do not pull abruptly because this can damage the printhead. 10. The front panel display identifies the missing printhead.
Chapter 4 How do I insert a printhead? 1. 2. If the printhead is new: a. Remove the blue protective cap by pulling down on it. b. Remove the clear protective tape from the printhead's nozzles by pulling on the paper tab. The printhead is designed to prevent you from accidentally inserting it into the wrong position. Check that the colored label on the printhead matches the colored label of the carriage position into which the printhead is to be inserted.
3. Push down as indicated by the arrow shown below. 4. When installing the new printhead there may be some resistance, so you need to press it down firmly but smoothly. If you have difficulty, see “The problem is I cannot insert a printhead” on page 145. Insert any other printheads that need to be installed, and close the carriage cover. Note If the printer does not beep when you insert the printhead and the Replace message appears on the front panel, the printhead may need to be reseated.
Chapter 4 5. Latch the carriage cover. When the carriage has been correctly latched, it looks like this: How do I handle the ink system? 6. 7. 50 Close the window. The front panel display confirms that all printheads are correctly inserted.
8. Now replace the printhead cleaners for any printheads that have been changed. See “How do I remove a printhead cleaner?” on page 58 and “How do I insert a printhead cleaner?” on page 60. Caution Leaving the old printhead cleaner in the printer will shorten the new printhead's life and possibly damage the printer.
Chapter 4 Included with your printer (in the Maintenance Kit box) is a carriage interconnect wiper. How do I handle the ink system? This should be used for cleaning the electrical interconnects of both the printhead carriage and the printhead, which should be done if the front panel persistently displays the Reseat or Replace message next to the printhead. 52 1. Remove a new pre-moistened replacement sponge from its pouch. 2. A supply of sponges is included in the box with the wiper.
3. Load the sponge into the carriage interconnect wiper by positioning the sponge on the face of the carriage interconnect wiper with the shorter tab in the locating slot. 4. Close the carriage interconnect wiper, trapping the sponge in place. 5. Open the printhead carriage latch and extract the printhead that has the problem, as indicated on the front panel. See “How do I remove a printhead?” on page 44.
Chapter 4 6. Insert the carriage interconnect wiper into the printhead slot at the back. Wipe the electrical contacts by inserting the tool between the electrical connections at the back of the slot and the steel spring with the sponge facing away from you and towards the electrical contacts. Try to avoid picking up any ink deposit which may have accumulated on the bottom surface of the slot. Caution If the carriage is left in the central part of the printer for more than seven minutes.
8. Take special care to clean all contacts thoroughly, including the ones at the lowest point of the connector. 9. Using the same sponge, clean the lower strip of electrical contacts on the printhead (unless the printhead is new), avoid touching the upper set of electrical contacts. How do I handle the ink system? Caution Do not touch the surface of the printhead containing the nozzles, which are easily damaged. 10.
Chapter 4 11. On completion of the cleaning process, open the carriage interconnect wiper by pulling on the sponge tab. 12. Remove the soiled sponge from the carriage interconnect wiper. How do I handle the ink system? 13. Dispose of the soiled sponge in a safe place to prevent the transfer of ink onto hands and clothing. If the front panel continues to display the Reseat or Replace message, replace the printhead or contact your customer service representative.
How do I align the printheads? The printer will normally perform printhead alignment whenever printheads are replaced. If there is no paper loaded when a printhead is replaced, the printer will perform the alignment the next time you load paper. Note You can turn off these automatic printhead alignments from the front panel: select the alignment: Off. icon, then Configuration menu > Auto. printhead In addition, you should align the printheads if the Image Diagnostics Print indicates an alignment error.
Chapter 4 How do I remove a printhead cleaner? After you have replaced a printhead, the front panel will prompt you to replace the printhead cleaner. Caution When replacing a printhead, always replace the corresponding printhead cleaner. Leaving the old cleaner in the printer will seriously shorten the new printhead's life and possibly damage the printer. A new printhead cleaner is provided with each new printhead. When removing a printhead cleaner: ● ● Be careful not to get ink on your hands.
Open the door. 3. Each printhead cleaner has a handle on the front. To remove the cleaner, press inward and upward as indicated by the arrow shown here, until the cleaner is released. 4. Lift up the printhead cleaner to remove it from the slot, and slide it out horizontally as shown below. 59 How do I handle the ink system? 2.
Chapter 4 See also “How do I insert a printhead cleaner?” on page 60. How do I insert a printhead cleaner? How do I handle the ink system? The plastic bag in which the new printhead cleaner comes can be used to dispose of the old printhead and printhead cleaner. 1. Insert each printhead cleaner into the correct color slot location, in the service station, in the direction indicated by the arrow shown here. 2.
3. When you have inserted the printhead cleaner(s) into the printer, close the door. Note The printer needs all the ink cartridges, printheads, and printhead cleaners to be installed before it can continue. 4. If no paper is loaded, the front panel will instruct you to load some. Whenever you insert a new printhead and cleaner, the printer will normally perform a printhead alignment and color calibration. Both are recommended for best print quality.
Chapter 4 How do I check the status of the ink system? 1. 2. Access the Embedded Web Server (see “How do I access the Embedded Web Server?” on page 13). Go to the Supplies page. The Supplies page shows you the status of the ink cartridges (including the ink levels), the printheads, the printhead cleaners, and the loaded paper. How do I get ink cartridge statistics? To get information on your ink cartridges: How do I handle the ink system? 1. 2. 3. 62 Go to the front panel and select the icon.
You can also get most of this information without leaving your computer by using the Embedded Web Server. For an explanation of the ink cartridge status messages, see “The problem is an ink cartridge status message” on page 146. How do I get printhead statistics? To get information on your printheads: 1. 2. 3. Go to the front panel and select the icon. Select Printheads > Printhead information, then select the printhead on which you want information.
How do I handle the ink system? Chapter 4 64
How do I adjust my printed images? ● ● ● ● ● ● ● ● ● ● ● ● ● ● How do I adjust my printed images? 5 “How do I change the page size?” on page 65 “How do I create a custom page size?” on page 65 “How do I change the print quality?” on page 67 “How do I choose print quality settings?” on page 68 “How do I print at maximum speed?” on page 70 “How do I adjust the margins?” on page 70 “How do I print on oversize page sizes?” on page 71 “How do I change the paper's orientation?” on page 71 “How do I rotate an i
How do I adjust my printed images? Chapter 5 Using the PostScript printer driver for Windows XP or Windows 2000 1. Select the Paper/Quality tab. 2. Press the Custom button. 3. Enter your choice of name for your custom page size. 4. Enter its width and height. 5. Press the Save button. Using the PostScript printer driver for Windows Me or Windows 98 1. Select the Paper/Quality tab. 2. Select Custom page 1, Custom page 2, or Custom page 3 from the Size is list. 3.
Your printer has three different print quality options: Best, Normal, and Fast. There are also two supplementary options that have an effect on print quality: Optimize for drawings/text or Optimize for images, and Maximum detail. See “How do I choose print quality settings?” on page 68 for guidance on choosing among these options. You can specify the print quality in the following ways: ● ● ● ● Using a Windows printer driver: go to the Print Quality section of the Paper/ Quality tab.
How do I adjust my printed images? Chapter 5 How do I choose print quality settings? The following table shows suggested print quality settings and paper types for various different kinds of prints, assuming that you are using roll paper. You are not obliged to follow these suggestions, but you may find them helpful. If you are using sheet paper, you are recommended to set print quality to Best.
Lines and images Print quality Optimized for Maximum detail Best Drawings/ text On How do I adjust my printed images? Image quality settings Print content Paper types (front panel) Coated Paper Heavyweight Coated Paper Productivity Photo Gloss In-store advertising Normal Images Off Coated Paper Heavyweight Coated Paper Productivity Photo Gloss Renderings Best Images Off Heavyweight Coated Paper Productivity Photo Gloss Photographs Best Images Off Productivity Photo Gloss * Translu
How do I adjust my printed images? Chapter 5 How do I print at maximum speed? There are two paper type settings in the front panel especially designed for printing at maximum speed.
For technical reasons, it is impossible to print an image that covers the full width or length of the paper. There must always be a margin around the image. If you want to print, for example, an A3–sized image with no margins around it, you must print on paper larger than A3 (leaving margins around the image as usual), and then cut off the margins after printing. Oversize page sizes are designed to meet this need. Each oversize page size is large enough to accommodate a standard paper size plus margins.
How do I adjust my printed images? Chapter 5 How do I rotate an image? Images are normally printed in portrait orientation. You may wish to rotate an image by 90 degrees in order to save paper. You can do this in the following ways: ● ● ● ● Using a Windows printer driver: select the Finishing tab, then Rotate by 90 degrees. Using a Mac OS printer driver: select the Finishing panel, then Rotate by 90 degrees. Using the Embedded Web Server: select the Submit Job page, then Rotate.
● ● ● ● Using a Windows printer driver: select the Effects tab, then Resizing options. – The Print document on option (with Scale to fit checked) adjusts the image size to the page size selected for your printer. For example, if you have selected ISO A2 as the page size and you print an A4-size image, it will be enlarged to fit the A2 page. If the ISO A3 page size is selected, the printer would reduce a larger image to fit the A3 size.
How do I adjust my printed images? Chapter 5 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Press Select again. Press Back to get to the previous menu: Color/Width. Otherwise, scroll to Color. The current color assigned to the pen is displayed, for example Color=110. If you want to change it: Press Select. Scroll to the color you want. Press Select again. Press Back to get to the previous menu. When both width and color are correct, press Back.
Unless you are troubleshooting one of the problems mentioned below, you should not need to change the default setting (Automatic), and you are not recommended to do so, because setting a specific graphic language means that you will be able to print only files in that language. To change the graphic language setting, select the icon, then Printing defaults menu > Graphic language, where the following options are available.
How do I adjust my printed images? Chapter 5 76
6 How do I get accurate colors from my printer? ● ● ● ● ● ● ● ● ● ● ● How do I get accurate colors from my printer? ● “How do I perform color calibration?” on page 77 “How do I perform black point compensation?” on page 78 “How do I set the rendering intent?” on page 78 “How do I select the color emulation mode?” on page 79 “How do I produce matching prints from different HP Designjets?” on page 79 “How do I get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver)?” on page 79 “How do I get a
Chapter 6 3. The color correction resulting from the calibration is then used for subsequent prints on that paper type with the same print quality setting. – Off: the printer uses a default color correction, different for each paper type and print quality setting. The printer calibrates the colors by printing a calibration strip, scanning the strip with a built-in optical sensor, and calculating the color corrections required.
● color will be printed accurately. It maps the white of the input space to the white of the paper on which you are printing. Absolute colorimetric (proofing): the same as relative colorimetric, but without mapping the white. This rendering is also used mainly for proofing, where the goal is to simulate the output of one printer (including its white point). The rendering intent can be specified in the following ways: ● ● ● Using the front panel: select the options > Rendering intent.
Chapter 6 Rendering Intent: see “How do I set the rendering intent?” on page 78. Black Point Compensation: this option is recommended if you have chosen the Relative Colorimetric rendering intent. See “How do I perform black point compensation?” on page 78. How do I get accurate colors from my printer? – – 2. 80 Open the image.
Otherwise accept the default that Adobe Photoshop proposes: How do I get accurate colors from my printer? 81
Chapter 6 How do I get accurate colors from my printer? 3. 82 Once you have defined the color space in which you are going to work, you can if you like make a soft proof, which means emulating on the screen how the image will look when printed. To do this, you will need an ICC profile for your monitor. Select View > Proof Setup > Custom. Use the following information to select options in the Proof Setup window. – Profile: choose the profile based on the printer model and paper type you intend to use.
4. When you are ready to print the image, open the Print with Preview window from the File menu. In the Color Management tab you can select: – Source Space: 'Document' (automatically assigned for you). – Profile: select the profile you will use. We recommend using Adobe RGB. If neither Adobe RGB or sRGB is selected, then choose the appropriate ICC profile for the paper loaded, and remember to select later on in the driver the option Managed by Application.
Chapter 6 ● How do I get accurate colors from my printer? ● saturated colors for CAD and office applications and also producing good results with photographic images. AdobeRGB: similar to sRGB, but using the AdobeRGB to CMYK internal color maps, which are designed for AdobeRGB input data with a bigger source gamut. Best suited to digital photography. Managed by Application: the driver will not perform any color correction.
85 How do I get accurate colors from my printer? Application settings 1. Open Adobe Photoshop and select Color Settings from the Edit menu (Windows) or from the Photoshop menu (Mac OS). – Working spaces: the working space is the color space you want to use when manipulating the image.
Chapter 6 How do I get accurate colors from my printer? 2. Open the image. Accept the embedded color profile if there is one: Otherwise accept the default that Adobe Photoshop proposes: 3. 86 Once you have defined the color space in which you are going to work, you can if you like make a soft proof, which means emulating on the screen how the image will look when printed. To do this, you will need an ICC profile for your monitor. Select View > Proof Setup > Custom.
– – – – Use Black Point Compensation: this option is recommended if you have chosen the Relative Colorimetric rendering intent. See “How do I perform black point compensation?” on page 78. Paper White: this checkbox emulates the whiteness of the paper on the monitor. The effect is the same as using the Absolute Colorimetric rendering intent. Ink Black: this checkbox turns off the black point compensation for the rendering from simulation to the monitor.
Chapter 6 When you are ready to print the image, open the Print with Preview window from the File menu. In the Color Management tab you can select: – Source Space: 'Document' (automatically assigned for you). This is the color space in which you have been working while editing the image. – Profile: select PostScript Color Management. With this option, the application tells the driver which source profile and rendering intent should be used for the conversion to the print space.
Printer settings Ensure that the Paper Type setting on the front panel corresponds to the paper you intend to use. How do I get accurate colors from Adobe InDesign CS? This topic outlines one way to have good control over the printed colors you will obtain from your printer; there are many other ways. We describe the hard-proofing technique that shows you on your printer how your colors will appear when reproduced in a press. Before starting, ensure that your paper type has already been calibrated.
Chapter 6 How do I get accurate colors from my printer? Application settings 1. Open Adobe InDesign and select Color Settings from the Edit menu. – Working spaces: the working space is the color space you want to use when manipulating the image. We recommend using the color space that comes with the image (see Color Management Policies below), if any; otherwise, our recommended default settings are: RGB: Adobe RGB 1998, CMYK: SWOP for the USA and Euroscale Coated v2 for the rest of the world.
convert the image from the source or work profile to the output CMYK device, and then again from the output CMYK device to the printer profile (calibrated). In InDesign we recommend the Proof Setup command (View > Proof Setup -> Custom). This command lets you select the "proof profile" in the source space when printing. You can also see a simulation on your monitor. We recommend as follows: 91 How do I get accurate colors from my printer? Each object in InDesign has its own color management.
Chapter 6 Select File > Print to print the image, converting it to an output space that depends on the printer, the paper type, and the print quality. – Select the Output tab (on the left), and then select Composite CMYK, in order to see the CMYK profiles. – Select the Color Management tab to see the following options. – Source Space: select 'Proof' to emulate the proof color space. – Profile: choose the profile based on the printer model and paper type you intend to use.
accept these colors without changing them. Make sure you have selected the right media profile in “Print Space, Profile” above. Printer settings Ensure that the Paper Type setting on the front panel corresponds to the paper you intend to use. How do I get accurate colors from QuarkXPress 6? Note EPS, PDF, and grayscale images don't allow page-layout applications to manage their colors. In addition, such images are displayed very poorly on a monitor. Application settings 1.
Chapter 6 Composite Output Color Space makes the display simulate a composite printer: that is, a printer without separate plates for different colors, such as an inkjet printer. • Separation Output Color Space makes the display simulate a separations printer: that is, a printer with separate plates for different colors, such as a digital press.
Driver settings The PostScript driver is the best choice for page-layout applications because it can color–manage CMYK data, RGB data, or both simultaneously. In the Image Quality panel, set Print Quality to Best. In the Color Options panel, select Application Managed Colors and check the Automatic PANTONE Calibration box. When the application performs color conversion to the printer's color space, the printer should accept these colors without changing them.
Chapter 6 How do I get accurate colors from Autodesk AutoCAD 2002? AutoCAD has no color management settings, so the best you can do is to configure the driver correctly. If you are using the HP-GL/2 and RTL driver, click the Properties button and configure the driver as follows. ● ● In the Paper/Quality tab, set Print Quality to Best. In the Color tab, ensure that the Print In Grayscale box is unchecked, and set Color Matching Method to 'sRGB'.
Printing with the Windows printer engine 1. Ensure that you have installed the HP-GL/2 and RTL driver. 2. When you are ready to print, select File > Page and Print Setup, and select the HP-GL/2 and RTL driver. How do I get accurate colors from my printer? 3. 4. 5. Click the Properties button and configure the driver as follows. – In the Paper/Quality tab, set Print Quality to Best. – In the Color tab, ensure that the Print In Grayscale box is unchecked, and set Color Matching Method to 'sRGB'.
Chapter 6 How do I get accurate colors from my printer? depending on the map size. If you have these problems, select an Output Image Quality lower than 'Best'. Bear in mind that you will gain no advantage in print quality by sending an image whose resolution is higher than the printer's input resolution. 6. You can print now (click the OK button). Printing with the ArcPress printer engine 1. You must have the driver you need installed, although it will function only as a port. 2.
4. How do I get accurate colors from my printer? – Select the Color Adjustment tab if you want to adjust gamma, brightness, contrast, or saturation. You can preview the changes. You can print now: click the OK button in this dialog box and in the Print dialog box.
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7 How do I manage print jobs? ● ● ● ● ● ● ● “How do I submit a job?” on page 101 “How do I save a job?” on page 102 “How do I print a saved job?” on page 102 “How do I check ink and paper usage for a job?” on page 102 “How do I cancel a job?” on page 102 “How do I manage the print queue?” on page 103 “How do I nest jobs to save roll paper?” on page 105 How do I submit a job? 1. 3. Browse your computer and select the file to print. How do I manage print jobs? 2.
Chapter 7 6. If you leave an option set to Default, the setting saved in the job will be used. If the job contains no setting for that option, the setting in the printer will be used. The setting in the printer can be changed from the front panel, or in some cases from the Device Setup page in the Embedded Web Server. Click the Print button.
The printer advances the paper as though the print were finished. Note A multi-page job or a big file may take longer to stop printing than other files. How do I manage the print queue? This information below applies only if you are using the drivers that came with your printer or the Embedded Web Server to submit printing jobs. Your printer can store pages in a queue while it is printing the current page. The queue may contain pages from more than one job.
Chapter 7 Identifying a job in the queue The best way to look at the queue is in the Embedded Web Server (Information > Jobs queue), where you can manage the queue and get full information on every job (by clicking the name of the file). However, you can also manage the queue from the front panel. To do so, select the icon and then Queue management, where you can see a list of the jobs in the queue.
How do I nest jobs to save roll paper? Nesting means placing pages side by side on the paper, rather than one after the other. This is done to avoid wasting paper. 1. 2. 3. 4. Direction of paper flow Nesting off Nesting on Paper saved by nesting When both of the following are true: ● ● The printer is loaded with roll paper, not sheet paper. In the front panel's Job Management menu or the Embedded Web Server's Device Setup page, Nest is On.
Chapter 7 ● ● ● ● The color adjustment settings must be the same for all pages. These are known as Advanced Color Settings in the Windows driver, and CMYK Settings in the Mac OS driver. Pages must be all color, or all grayscale: not some in color and some in grayscale.
8 How do I maintain my printer? ● ● ● ● ● ● “How do I clean the exterior of the printer?” on page 107 “How do I clean the platen?” on page 107 “How do I lubricate the printhead carriage?” on page 109 “How do I maintain the ink cartridges?” on page 110 “How do I move or store my printer?” on page 110 “How do I update my printer's firmware?” on page 111 How do I clean the exterior of the printer? Clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal
Chapter 8 3. With a dry brush, remove ink deposits from the cutter groove. 4. With the same dry brush, remove ink deposits from the platen surface. 5. Use a clean, absorbent lint-free cloth, slightly dampened with isopropyl alcohol, to wipe off loosened ink deposits from the platen. How do I maintain my printer? Note Isopropyl alcohol is not provided in the Maintenance Kit.
Caution Do not use commercial cleaners or abrasive cleaners. Do not wet the platen directly because you will leave too much moisture behind. Do not wet the rubber wheels at all (not even with the cloth). 6. Clean the cutter ramp with the damp cloth. 7. Clean the exposed part of the wheels with a dry cloth. Ideally you should clean the whole circumference of these wheels.
Chapter 8 4. Apply a few drops of oil directly to the slider rod on either side of the carriage. How do I maintain the ink cartridges? How do I maintain my printer? During the normal lifetime of a cartridge, no specific maintenance is required. However, in order to maintain the best print quality, you should replace a cartridge when it has reached its expiration date, which is the date marked on the cartridge plus 6 months.
6. 7. 8. Also switch off the power switch at the rear of the printer. Disconnect any cables connected to the printer. Repack the printer in its original packaging. How do I update my printer's firmware? Your printer's various functions are controlled by software that resides in the printer, otherwise known as firmware. From time to time firmware updates will be available from Hewlett-Packard. These updates increase your printer's functionality and enhance the features that your printer already possesses.
How do I maintain my printer? Chapter 8 112
How do I use the Image Diagnostics Print? ● ● ● ● ● ● How do I use the Image Diagnostics Print? 9 “How do I print the Image Diagnostics Print?” on page 113 “How do I respond to the Image Diagnostics Print?” on page 114 “How do I interpret Image Diagnostics part 1?” on page 114 “How do I interpret Image Diagnostics part 2?” on page 116 “How do I interpret Image Diagnostics part 3?” on page 118 “How do I proceed if I still have a problem?” on page 119 How do I print the Image Diagnostics Print? The Image
How do I use the Image Diagnostics Print? Chapter 9 How do I respond to the Image Diagnostics Print? The Image Diagnostics Print is in three numbered parts. 1. 2. 3. Part 1 tests printhead alignment. See “How do I interpret Image Diagnostics part 1?” on page 114. Part 2 tests printhead performance and the paper advance mechanism. See “How do I interpret Image Diagnostics part 2?” on page 116.
How do I use the Image Diagnostics Print? If you have vertical misalignment, you will see something like this: If you have bidirectional misalignment, you will see something like this: Corrective action 1. Align the printheads, using the same paper type with which you were experiencing unacceptable print quality, if feasible (some paper types are not suitable for printhead alignment). See “How do I align the printheads?” on page 57. 2.
How do I use the Image Diagnostics Print? Chapter 9 How do I interpret Image Diagnostics part 2? The purpose of part 2 is to test whether the printheads and the paper advance mechanism are working correctly. This part of the print should not be used to check for color consistency or accuracy. Banding Banding has occurred when you see repetitive horizontal bands within the printed image.
How do I use the Image Diagnostics Print? or as a more gradual wave effect: Horizontal bands across strips of one color only If a printhead is faulty, you will see horizontal bands across strips of one color only; or at least the horizontal bands will be much more noticeable in one color than in the others. Note Banding in the green strips is more difficult to see; and it may be caused by a yellow printhead or by a cyan printhead.
Chapter 9 How do I use the Image Diagnostics Print? Horizontal bands across all the colored strips If the printer has paper advance problems you will see horizontal bands across all the colored strips. Note Banding in the green strips is more difficult to see. Corrective action 1. Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 68. 2. If you are using low-quality paper, try better-quality paper.
How do I use the Image Diagnostics Print? Here are three examples of a black rectangle in close-up, showing the fine lines of which it is made: In the first two examples above, there are so many missing lines that the printhead may be faulty. In the third case there are only a few missing lines, which are acceptable, because the printer can compensate for such minor problems.
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10 How do I perform paper advance calibration? Your printer was calibrated at the factory to ensure that it advances the paper accurately when using supported paper types in normal environmental conditions. However, you may find it useful to recalibrate in certain circumstances: ● However, paper advance calibration assumes that you have an image quality problem and that you have already followed the appropriate troubleshooting procedure for that problem.
Chapter 10 How do I perform paper advance calibration? The calibration process in detail 1. Load the printer with the type of paper that you plan to use for printing subsequently. The paper must be at least 41 cm wide (16 in) and 75 cm long (30 in). 2. Select the or icon, and then Paper advance calibration. 3. Select Drawings/text or Images, depending on the type of prints you wish to make subsequently.
6. 123 How do I perform paper advance calibration? Look at each of the printed patterns (1 to 7) and decide which one shows the best quality. Each pattern has one part on the left that is a continuous color gradient (A), and another part on the right (B). Either part can be used to help you decide which is the best of the series of patterns; it will depend on your circumstances.
Chapter 10 How do I perform paper advance calibration? If you find it difficult to identify the best pattern, the following scenario descriptions may help you. • Where you have only one pattern which is clearly the best and the ones above and below contain light/dark bands, select this pattern.
• Where you have two patterns next to each other which do not show signs of banding, see below, use the patterns above and below these two to help you select. For example, if the pattern above the two equal ones contains less banding then choose the pattern just below it. How do I perform paper advance calibration? • – 7. 8. Where you have three patterns which show no signs of banding, select the middle pattern.
How do I perform paper advance calibration? Chapter 10 126
11 The problem is print quality ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● “General advice” on page 127 “The problem is banding (horizontal lines across the image)” on page 128 “The problem is lines are missing or thinner than expected” on page 129 “The problem is solid bands or lines printed over the image” on page 130 “The problem is graininess” on page 131 “The problem is the paper is not flat” on page 131 “The problem is the print smudges when touched” on page 132 “The problem is ink marks on the paper” on pag
Chapter 11 The problem is banding (horizontal lines across the image) If your printed image suffers from added horizontal lines as shown (the color may vary): The problem is print quality 1. 2. 3. 4. 128 Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 68. If the problem persists, clean the printheads. See “How do I recover (clean) the printheads?” on page 51.
The problem is lines are missing or thinner than expected 1. 2. 3. 4. 5. 129 The problem is print quality Check that the line thickness and color settings are correct in your application. Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 68. If the problem persists, clean the printheads. See “How do I recover (clean) the printheads?” on page 51.
Chapter 11 The problem is solid bands or lines printed over the image This kind of problem can show itself in several different ways, illustrated below in magenta: The problem is print quality 1. 2. 3. 4. A thick colored band Thinner colored bands Discontinuous colored blocks Thin lines In each case the recommended procedure is as follows: 1. 2. 3. 4. 130 Clean the electrical connections of the printhead that seems to be responsible (in this example, the magenta printhead).
The problem is graininess 1. 2. Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 68. Use the Image Diagnostics Print to find out more about the problem. See “How do I use the Image Diagnostics Print?” on page 113. The problem is the paper is not flat If the paper does not lie flat when it comes out of the printer, but has shallow waves in it, you are likely to see visible defects in the printed image, such as vertical stripes.
Chapter 11 The problem is the print smudges when touched The black ink pigment can smudge when touched by a finger or pen. This is particularly noticeable on the following materials: vellum, translucent bond, films, productivity photo paper, and natural tracing paper. To reduce the smudging: ● ● ● ● Try to print in an environment which is not too humid for the printer. See “Tell me about environmental specifications” in the User's Guide.
The problem is a defect near the start of a print There is a type of defect that affects only the start of a print, within 5.5 cm of the leading edge of the paper. You may see a thin or thick band of inconsistent color: To avoid this problem: 1. 2. The easiest solution is to select the Extended Margins option in the driver, the Embedded Web Server, or the front panel. This means that the area of the paper affected by the problem (at the start of the page) will no longer be printed on.
Chapter 11 The problem is lines are printed double or in wrong colors This problem can have various visible symptoms: Colored lines are printed double, in different colors. ● The borders of colored blocks are wrongly colored. The problem is print quality ● To correct this kind of problem: 1. 2. 134 Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 68. Align the printheads. See “How do I align the printheads?” on page 57.
The problem is lines are discontinuous If your lines are broken in the following way: 1. 2. 3. 4. Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 68. You are more likely to get good vertical lines with roll paper than with sheet paper. If you must use sheet paper, set the print quality to Best. Consider changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Productivity Photo Gloss.
Chapter 11 The problem is color accuracy There are two basic requirements for color accuracy: 1. 2. Ensure that your paper type has been calibrated, which will give you consistency from print to print, and from printer to printer. See “How do I perform color calibration?” on page 77. Select suitable options in your application: see “How do I get accurate colors from my printer?” on page 77.
Converting PANTONE colors manually If you have a non–PostScript printer, or if you are using an application (such as Adobe Photoshop) that does not send the name of the PANTONE color to the printer, you will not be able to use Automatic PANTONE Calibration. Instead, if you wish, you can convert each PANTONE color manually to CMYK values in the application, using tables produced especially for your printer and paper type.
Chapter 11 5. 6. 7. 8. 9. Ensure that the Paper Type setting on the front panel corresponds to the paper you have loaded. Print your image on the HP Designjet 1000 Printer series using your normal settings. Now prepare to print the same image on the HP Designjet 4000 Printer series. In your application, set the color space of the image to emulate the HP Designjet 1000 Printer series and the specific paper type that you used in that printer.
2. 3. 4. 5. Ensure that Color Calibration is turned on. At the front panel of the HP Designjet 4000 Printer series, select the icon, then Configuration menu > Color Calibration > On . Load the printers with similar paper types. Ensure that the Paper Type setting on the front panel corresponds to the paper you have loaded.
The problem is print quality Chapter 11 140
12 The problem is an image error ● ● ● ● ● ● ● ● ● “The problem is the print is completely blank” on page 141 “The problem is the output contains only a partial print” on page 141 “The problem is the image is clipped” on page 142 “The problem is the image is in one portion of the printing area” on page 142 “The problem is the image is unexpectedly rotated” on page 143 “The problem is the print is a mirror image of the original” on page 143 “The problem is the print is distorted or unintelligible” on page
Chapter 12 The problem is the image is clipped This normally indicates a discrepancy between the actual printable area on the loaded paper and the printable area as understood by your software. ● ● ● ● ● ● Check the actual printable area for the paper size you have loaded. printable area = paper size – margins The Windows HP-GL/2 driver displays the printable area in the Paper/Quality tab.
The problem is the image is unexpectedly rotated At the front panel, select the icon, then Printing defaults menu > Paper options > Rotate. Check that the setting is what you wanted. For non-PostScript files: if Nesting is On, pages may be automatically rotated to save paper. See “How do I rotate an image?” on page 72. The problem is the print is a mirror image of the original At the front panel, select the icon, then Printing defaults menu > Paper options > Mirror.
Chapter 12 The problem is one image overlays another on the same sheet The I/O timeout setting may be too long. From the front panel, decrease the setting and print again. Select the icon, then I/O setup > I/O timeout.
The problem is with the ink system 13 The problem is with the ink system ● ● ● ● ● ● ● “The problem is I cannot insert an ink cartridge” on page 145 “The problem is I cannot insert a printhead” on page 145 “The problem is I cannot insert a printhead cleaner” on page 145 “The problem is the front panel keeps telling me to reseat or replace a printhead” on page 145 “The problem is an ink cartridge status message” on page 146 “The problem is a printhead status message” on page 146 “The problem is a printhea
The problem is with the ink system Chapter 13 The problem is an ink cartridge status message These are the possible ink cartridge status messages: ● ● ● ● ● ● ● ● OK: the cartridge is working normally, with no known problems Missing: there is no cartridge present, or it is not properly connected to the printer Low: the ink level is low Very low: the ink level is very low Empty: the cartridge is empty Reseat: you are recommended to remove the cartridge and then reinsert it Replace: you are recommended to
14 The problem is with the paper ● ● ● ● “The problem is the paper cannot be loaded successfully” on page 147 “The problem is a paper jam (paper stuck in the printer)” on page 149 “The problem is prints do not stack properly in the bin” on page 151 “The problem is the printer uses a lot of paper to align the printheads” on page 151 The problem is the paper cannot be loaded successfully ● The paper may be loaded at an angle (skewed).
The problem is with the paper Chapter 14 148 Front panel message Suggested action Right edge not found. The printer cannot locate the right–hand edge of the paper, the paper may be badly positioned. Press the Select key and try to load the roll again. Sheet edge not found. The printer cannot locate the edges of the paper, the paper may be badly positioned. Press the Select key and try to reload the sheet. Paper not found. During the paper load process the printer did not detect any paper.
The problem is a paper jam (paper stuck in the printer) When a paper jam occurs, you will normally see the Possible paper jam message in the front panel, with one of two error codes: ● ● 81:01 indicates that paper cannot advance into the printer. 86:01 indicates that the printhead carriage cannot move from side to side. The problem is with the paper Check printhead path 1. Switch off the printer using the switch at the rear. 2. Open the window.
The problem is with the paper Chapter 14 150 3. Try to move the printhead carriage out of the way. 4. Lift the paper load lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. 7. 8. Carefully pull the rest of the roll or sheet down and out of the printer. Switch on the printer. Reload the roll, or load a new sheet. See “How do I load a roll into the printer?” on page 21 or “How do I load a single sheet?” on page 27.
9. If you find that there is still some paper causing an obstruction within the printer, it can often be cleared by loading a rigid paper type into the printer. 10. If you find that you have print quality problems after a paper jam, try realigning the printheads. See “How do I align the printheads?” on page 57. Check paper path ● This problem can occur when a roll has finished and the end of the roll is stuck to the cardboard core.
The problem is with the paper Chapter 14 152
15 The problem is something else ● ● ● ● ● ● ● ● ● ● ● ● “The problem is the printer's start–up process does not complete” on page 153 “The problem is a front panel message” on page 153 “The problem is a “printhead monitoring” message” on page 156 “The problem is a “printheads are limiting performance” message” on page 156 “The problem is the printer does not print” on page 157 “The problem is a print job is waiting for a time-out” on page 157 “The problem is the printer seems slow” on page 157 “The probl
Chapter 15 The problem is something else ● 154 performance limiting conditions, and printer maintenance requirements. Once you have read the message you can remove it by pressing the Select key and continue to use the printer. If the printer detects an error, an error code and short message are displayed on the front panel.
(continued) Code Short message Suggested action printhead?” on page 44 and “How do I insert a printhead?” on page 48 and “How do I restart the printer?” on page 12 for help. If the problem persists, please contact your customer service representative. Wrong file format. The printer cannot process the job. The file format is wrong and the printer cannot process the job. Check the graphic language setting of your printer (see “How do I change the graphic language setting?” on page 75).
Chapter 15 The problem is something else (continued) Code Short message Suggested action 71:03 Restart the printer. If problem persists, call HP support. Out of memory failure. You are recommended to remove any unnecessary files from the hard disk using the Embedded Web Server. See “How do I restart the printer?” on page 12. 76:03 Restart the printer. If problem persists, call HP support. The hard disk is full.
The problem is the printer does not print Here are some possible explanations. See also “The problem is a print job is waiting for a time-out” on page 157. ● ● ● ● ● You may have an electrical power problem. If there is no activity at all from the printer, and the front panel does not respond, check that the power cable is connected correctly and that there is power available at the socket.
Chapter 15 ● ● ● ● ● Are you using the printer with the Appletalk serial port on a Macintosh computer? It is normal for the Appletalk port to be slow. Consider using the Ethertalk interface to connect your printer to your Macintosh. Do you have a network connection to your printer? Check that all components used in the network (network interface cards, hubs, routers, switches, cables) are capable of high-speed operation.
The problem is I cannot access the Embedded Web Server from my browser If you have not done so already, please read “How do I access the Embedded Web Server?” on page 13. ● Have you set a password for the Embedded Web Server, and then forgotten the password? If so, select the password. ● ● ● ● ● icon, then Configuration menu > Allow At the printer's front panel, select the EWS. If this option is off, turn it on. Check that you have a TCP/IP (network or FireWire) connection to your printer.
Chapter 15 The problem is an AutoCAD 2000 memory allocation error After installing the printer driver, when you try to print for the first time from AutoCAD 2000, you may see a message saying Memory allocation error, after which your image is not printed. This is due to a problem in AutoCAD 2000, and it can be fixed by downloading the Plotting Update Patch (plotupdate.exe) from the Autodesk Web site, http://www.autodesk.com/.
Using the bottle of oil supplied with the Maintenance Kit, insert the pointed end of the bottle into each hole in turn, and put three drops of oil into each hole. 3. 4. Repeat the process until all of the holes in the platen have had three drops of oil placed in them. Be careful not to spill oil onto the platen.
The problem is something else Chapter 15 162 5. If there is oil on the platen, wipe it away with the cloth supplied with the kit. 6. Lower the window.
16 Legal information ● ● ● ● ● “Worldwide Limited Warranty—HP Designjet 4000 Printer series” on page 163 “Hewlett-Packard Software License Agreement” on page 166 “Open source acknowledgments” on page 167 “Regulatory notices” on page 168 “DECLARATION OF CONFORMITY” on page 171 Worldwide Limited Warranty—HP Designjet 4000 Printer series HP product Limited Warranty Period Printer and related HP hardware 1 year (from the date of purchase by the customer) Software 90 days (from the date of purchase by th
Chapter 16 a. b. c. 5. 6. 7. Legal information 8. 9. 164 Improper or inadequate maintenance or modification; Software, interfacing, media, parts, or supplies not provided or supported by HP; or Operation outside the product’s specifications.
10. THIS LIMITED WARRANTY IS APPLICABLE IN ALL COUNTRIES AND MAY BE ENFORCED IN ANY COUNTRY WHERE HP OR ITS AUTHORIZED SERVICE PROVIDERS OFFER WARRANTY SERVICE AND HP HAS MARKETED THIS PRODUCT, SUBJECT TO THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY. HOWEVER, WARRANTY SERVICE AVAILABILITY AND RESPONSE TIME MAY VARY FROM COUNTRY TO COUNTRY.
Chapter 16 Hewlett-Packard Software License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MUST RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
U.S. Government Restricted Rights. The Software and any accmpanying documentation have been developed entirely at private expense. They are delivered and licensed as "commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS 252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or as "Restricted computer software" as defined in FAR 52.
Chapter 16 Regulatory notices You can obtain current Material Safety Data Sheets for the ink systems used in the printer by mailing a request to this address: Hewlett-Packard Customer Information Center, 19310 Pruneridge Avenue, Dept. MSDS, Cupertino, CA 95014, U.S.A. There is also a Web page: http://www.hp.com/hpinfo/community/environment/ productinfo/psis_inkjet.htm Regulatory Model Number For regulatory identification purposes, your product is assigned a Regulatory Model Number.
réglement sur le brouillage radioélectrique édicté par le Ministére des Communications du Canada. DOC statement (Canada) This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Chapter 16 Chinese EMI statement Sound Legal information Geräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN45635 T. 19.
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Supplier’s name: Hewlett-Packard Company Supplier’s address: Avenida Graells, 501 08174 Sant Cugat del Vallès Barcelona, Spain declares that the product Regulatory Model (3): BCLAA-0401 Product family: HP Designjet 4000 Printer series Product options: All conforms to the following product specifications Safety: IEC 60950-1:2001 / EN 60950–1:2001 EMC: CISPR 22:1997 / EN 55022:1998 Class A (1) EN 55024:1998 + A1 EN 61000-3-2:200
Chapter 16 Josep–Maria Pujol Hardware Quality Manager Sant Cugat del Vallès (Barcelona) July 9th, 2004 Local contacts for regulatory topics only European contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen, Germany. United States contact: Hewlett-Packard Company, Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304, USA. Tel: (650) 857 1501.
Index A altitude setting 16 ArcGIS 96 AutoCAD 96 B bin stacking problems 151 black point compensation 78 blank page 141 blurred lines 135 buzzer on/off 15 C calibration color 77 CALS G4 75 cannot load paper 147 carriage lubrication 109 cleaning the platen 107 cleaning the printer 107 clipped image 142 color accuracy between printers 137 in general 136 PANTONE 136 color calibration 77 color emulation mode selecting 79 communication problems 158 components of printer 7 contrast in front panel 15 core adaptors
overlapping images 144 overlapping lines 74 oversize page sizes 71 P page size custom 65 palette changing settings 73 paper cannot load 147 displaying information 33 non-HP 34 orientation 71 paper jam 149 paper not flat 131 paper types front panel names 32 recommended 32 supported 32 partial print 141 PDF 75 pen settings ineffective 144 Photoshop HP-GL/2 & RTL driver 79 PostScript driver 84 portrait orientation 71 PostScript 75 print job canceling 102 ink usage 102 nesting 105 paper usage 102 queue manageme
Printed on recycled paper © Hewlett-Packard Company, 2004 011/2004 Q1273-90011 Hewlett Packard Company Avenida Graells, 501 08174 Sant Cugat del Vallès Barcelona Spain Printed in Germany Imprimé en Allemagne Stampato in Germania
