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Contents 1 2 3 4 Introduction ..........................................................................................................7 Using this guide .....................................................................................................7 The printer's main features ....................................................................................8 The printer's main components .............................................................................. 9 The front panel .........
5 6 7 8 2 How do I handle paper?.....................................................................................79 How do I load a roll onto the spindle? ..................................................................79 How do I load a roll into the printer? ....................................................................83 How do I unload a roll from the printer? ...............................................................88 How do I load a single sheet? ................................
Contents 9 10 11 12 13 14 How do I get accurate colors from Adobe Photoshop CS (PostScript driver)? ..............................................................................................................146 How do I get accurate colors from Adobe InDesign CS? ...................................151 How do I get accurate colors from QuarkXPress 6? ..........................................155 How do I get accurate colors from Autodesk AutoCAD 2002? ..........................
15 16 17 18 19 20 21 4 The problem is the output contains only a partial print ....................................... 203 The problem is the image is clipped ..................................................................204 The problem is the image is in one portion of the printing area .........................204 The problem is the image is unexpectedly rotated ............................................205 The problem is the print is a mirror image of the original ...........................
Contents Tell me about drying time ..................................................................................238 22 Tell me about printer specifications ..............................................................239 Tell me about functional specifications ..............................................................239 Tell me about physical specifications ................................................................. 242 Tell me about memory specifications ...................................
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Introduction ● ● ● ● ● Introduction 1 “Using this guide” on page 7 “The printer's main features” on page 8 “The printer's main components” on page 9 “The front panel” on page 10 “Printer software” on page 12 Using this guide The User's Guide and Quick Reference Guide are organized into the following chapters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users. How do I ...
Chapter 1 The printer's main features Introduction Your printer is a color inkjet printer designed for printing high-quality images on paper up to 42 in (1.06 m) wide. Some major features of the printer are shown below: ● ● ● ● ● ● 8 Production speeds of up to 1.
The printer's main components Introduction The following front and rear views of the printer illustrate the main components. Front view 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
Chapter 1 Introduction Rear view 1. 2. 3. Quick Reference Guide holder Power socket and on/off switch Sockets for communication cables and optional accessories The front panel Your printer's front panel is located on the front of the printer, on the right-hand side. It has the following important functions: ● ● ● ● ● 10 It must be used to perform certain operations, such as loading and unloading paper.
Introduction The front panel has the following components: 1. 2. The display area, where information, icons, and menus are displayed. The Power key turns the printer on and off. If the printer is in sleep mode, this key will wake it up. 3. The Power light is off when the printer is off; amber when the printer is in sleep mode; green when the printer is on; green and flashing when the printer is in transition between off and on. 4.
Chapter 1 Introduction The four front-panel icons are all found in the main menu. If you need to select or highlight an icon, and you don't see the icons in the front panel, press the Back key until you can see them. When this guide shows a series of front panel items like this: Item1 > Item2 > Item3, it means that you should select Item1, then select Item2, then select Item3. Information about specific uses of the front panel can be found throughout this guide.
2 How do I assemble the printer? “Getting started” on page 13 “How do I unpack the printer?” on page 14 “How do I assemble the stand?” on page 16 “How do I attach the stand to the printer?” on page 22 “How do I remove packaging materials from the printer?” on page 26 “How do I assemble the bin?” on page 29 “How do I switch on the printer for the first time?” on page 34 “How do I install ink cartridges?” on page 36 “How do I remove the setup printheads?” on page 40 “How do I install the printheads?” on page
Chapter 2 How do I assemble the printer? How do I unpack the printer? Before you start unpacking, consider where you are going to put the assembled printer. You should allow some clear space at the back and at the front of the printer. The recommended clearances are shown in the illustration below. When you have identified a suitable location, you can begin unpacking. 1. 14 Remove the two side lids. Then remove all the upper four plastic handles from both sides of the box (two each side).
Cut the strap around the boxes carefully, as the boxes may fall as soon as the strap is cut. 3. Remove the boxes from the top of the main printer box. 4. Remove all eight plastic handles from both sides of the box. How do I assemble the printer? 2.
How do I assemble the printer? Chapter 2 5. Remove the main printer box. 6. Remove the two packing pieces. How do I assemble the stand? Warning When you are unpacking the leg assembly, you will see that there is anti-slip material around two of the wheels on the feet. Do not remove this material yet. 1. 16 Remove the first tray from the stand and bin assembly box.
From the first tray, remove the two boxes marked with L and R. Place them on the floor as shown. 3. Lower the cross-brace on to the L and R boxes. 4. You now need to identify which is the left and the right side of the cross-brace. How do I assemble the printer? 2.
How do I assemble the printer? Chapter 2 18 5. Now you will need the bag of screws and the screwdriver provided. You may notice that the screwdriver is slightly magnetic. 6. Remove the two leg covers from the left leg. 7. Lower the left leg onto the left side of the cross-brace. The left leg will fit only on the left side of the cross-brace.
Fix the left leg to the cross-brace using four screws on the inner side of the leg. 9. Fix the left leg to the cross-brace using two screws on the outer side of the leg. How do I assemble the printer? 8. 10. Lower the right leg onto the right side of the cross-brace. The right leg will fit only on the right side of the cross-brace.
Chapter 2 How do I assemble the printer? 11. Fix the right leg to the cross-brace using four screws on the inner side of the leg. 12. Fix the right leg to the cross-brace using two screws on the outer side of the leg. 13. Position a foot on the left leg. There are pins to help you to position the foot correctly. Note Do not remove the anti-slip material from the wheel.
14. Fix the left foot using four screws. How do I assemble the printer? 15. Position a foot on the right leg. There are pins to help you to position the foot correctly. Note Do not remove the anti-slip material from the wheel. 16. Fix the right foot using four screws.
Chapter 2 How do I assemble the printer? How do I attach the stand to the printer? 22 1. You now need to identify the left and right of the printer. This information is shown on the foam end packs. Also identify the rear of the printer. 2. Pull open the protective plastic from the base of the printer. Please ensure that there is a three-meter space clear of obstructions to the rear of the printer. Remove the two desiccant bags from the printer. 3.
Lift the stand assembly onto the printer body. The anti-slip material should face to the rear of the printer. Fix the right side of the stand to the printer using one screw. Make sure that the screw is fully tightened. 5. Fix the left side of the stand to the printer using two screws. Make sure that the screws are fully tightened. How do I assemble the printer? 4.
How do I assemble the printer? Chapter 2 6. Place the spare and consumables boxes against the rear of the printer box. The arrows on the boxes must point towards the printer box. Check that the anti-slip material is still fixed to the two rear wheels. 7. Using four people, rotate the printer on to the spare and consumables boxes. Rotate the printer until its rear rests on the spare and consumables boxes and the wheels with the anti-slip material touch the floor.
Remove the pallet before trying to lift the printer into an upright position. 9. Using four people and the hand holds on the rear of the printer body, carefully lift the printer into an upright position. The anti-slip material should stop the printer from sliding forwards. 25 How do I assemble the printer? 8.
Chapter 2 How do I assemble the printer? How do I remove packaging materials from the printer? 26 1. Remove the two foam end packs and the plastic covering the printer. 2. Position the left leg cover on the front of the left leg (1), then clip the rear edge (2) into place. 3. Position the right leg cover on the front of the right leg (1), then clip the rear edge (2) into place.
Remove the anti-slip material from the two rear wheels on the stand assembly. 5. Remove the packing tapes 1 to 8. Open the printer window and remove the two window inserts 9 and 10. 6. Remove the protective covering from the printer window and the front panel screen. How do I assemble the printer? 4.
How do I assemble the printer? Chapter 2 28 7. Remove the spindle lock. 8. Open the printhead cleaner door and remove the carriage packing material. Then close the cleaner door. 9. Press the spindle lever down, which will unseat the right–hand end of the spindle. Remove that end of the spindle first, and then the left. Do not insert your fingers into the spindle supports during the removal process.
10. Remove the spindle lock foam piece. Then replace the spindle. How do I assemble the printer? 11. Install the Quick Reference Guide holder. Angle the holder at the top (1), then position the two hooks and clip the lower part (2) to the rear of the printer. How do I assemble the bin? 1. Locate the bin components.
How do I assemble the printer? Chapter 2 30 2. Fix one screw to the inside of the stand’s left leg. 3. Do not fully fit the screw. 4. Fix one screw to the inside of the stand’s right leg. 5. Do not fully fit the screw.
Lift the supporting framework of the bin into position in front of the printer. 7. Fix the top arms of the bin to the two screws that you have just fitted. 8. Fix the lower arms of the bin to the stand using one screw for each leg. How do I assemble the printer? 6.
Chapter 2 How do I assemble the printer? 9. Now tighten the two top screws. 10. Clip all six loops to the frame of the bin. Locate the loops with rear extensions in positions 2, 4, and 6. 11. Secure all six loops to the frame, using two clips on each loop.
12. Fit all three mobile stoppers to the three loops as indicated. How do I assemble the printer? 13. Carefully squeeze the mobile stopper and then fit it onto the loop. 14. When the mobile stopper is engaged with the loop, release your grip.
Chapter 2 How do I assemble the printer? 15. Move the three mobile stoppers into their parked position. These stoppers are used only when printing on sheets of paper less than 900 mm in length (up to A1 size). How do I switch on the printer for the first time? 34 1. Plug the power cable into the rear of the printer, then plug the other end into the AC power outlet. 2. Turn the power switch at the rear of the printer to the on position.
If the power light on the front panel remains off, press the Power key to switch on the printer. 4. Wait until you see this front panel message. Highlight your language on the front panel using the Up and Down keys. Press the Select key. 5. The front panel will now display how to install the ink supplies. 35 How do I assemble the printer? 3.
Chapter 2 How do I assemble the printer? How do I install ink cartridges? 36 1. Remove the printheads, printhead cleaners, and ink cartridges from the consumables box. 2. Find the ink cartridge door, which is on the left side of the printer. 3. Press the ink cartridge door until it clicks.
Open the ink cartridge door. 5. To release the ink cartridge drawer, pull the blue handle down. 6. Slide the ink cartridge drawer out. How do I assemble the printer? 4.
Chapter 2 7. Place the ink cartridge onto the ink cartridge drawer. How do I assemble the printer? Note There are marks on the drawer showing the correct location. 8. Position the ink cartridge at the rear of the drawer as indicated. 9. Push the ink cartridge drawer back into the printer until it locks into position. If you have difficulty, see “The problem is I cannot insert an ink cartridge” on page 207.
10. Install the other three ink cartridges in the same way. How do I assemble the printer? 11. Close the ink cartridge door (push it until it clicks shut). 12. Wait (about a minute) until you see this front panel message.
Chapter 2 How do I assemble the printer? How do I remove the setup printheads? 40 1. Open the printer window. 2. Remove the packing tape that is holding down the printhead carriage latch. 3. Pull up and release the latch on top of the carriage.
Lift up the cover. This will give you access to the setup printheads. 5. Before removing the setup printheads, look at the window on top of each one and check that the printhead contains ink. If it does not, contact your customer service representative. 6. To remove a setup printhead, lift up the blue handle. 41 How do I assemble the printer? 4.
How do I assemble the printer? Chapter 2 7. Using the blue handle, gently disengage the setup printhead from the carriage. 8. Lift the setup printhead until it is released from the carriage. Then remove the other setup printheads. How do I install the printheads? 1. 42 Remove the blue protective cap and the clear protective tape from the printhead.
Lower all the printheads vertically into their correct positions. 3. Seat the printheads slowly and carefully. 4. If you have difficulty, see “The problem is I cannot insert a printhead” on page 207. Make sure the printheads are correctly seated. When all the printheads are installed, the front panel prompts, “Close printhead cover and window”. 5. How do I assemble the printer? 2.
How do I assemble the printer? Chapter 2 44 6. Close the carriage cover. 7. Make sure the latch engages correctly. 8. Close the printer window. 9. Please wait (about a minute) while the printer checks the printheads.
How do I install the printhead cleaners? Wait until you see this front panel message. 2. Press the printhead cleaner door, which is on the right side of the printer. 3. Open the printhead cleaner door. How do I assemble the printer? 1.
How do I assemble the printer? Chapter 2 46 4. Insert the printhead cleaner into the slot of the correct color. 5. Push the printhead cleaner in and down until it clicks into place. 6. If you have difficulty, see “The problem is I cannot insert a printhead cleaner” on page 207. Insert the other seven printhead cleaners into the correct slots.
Close the printhead cleaner door. 8. Wait until you see this front panel message, then press the Select key. How do I assemble the printer? 7. How do I load a roll of paper onto the spindle? 1. Lower the spindle lever.
How do I assemble the printer? Chapter 2 2. Remove the right-hand end of the spindle (1) from the printer, then move it to the right in order to extract the other end (2). Do not insert your fingers into the spindle supports during the removal process. 3. Remove the blue paper stop (1) from the left-hand end of the spindle. Keep the spindle horizontal. 4. Slide the roll of paper that came with your printer onto the spindle. Make sure the paper is oriented exactly as shown.
Put the blue paper stop onto the spindle and push it on as far as it will go without using excessive force. 6. Make sure the stop is seated correctly. 7. With the blue paper stop on the left, slide the spindle into the printer. The blue spindle lever will drop down automatically as you insert the spindle. How do I assemble the printer? 5.
How do I assemble the printer? Chapter 2 8. When you meet resistance, lift the blue lever to seat the spindle properly. 9. The spindle lever will be in the horizontal position when the spindle has been correctly inserted. How do I load the paper into the printer? 1. 50 At the front panel, highlight the icon and press the Select key.
Highlight Roll and press the Select key. 3. Highlight Load roll now and press the Select key. 4. Highlight the paper type you have loaded and press the Select key. 5. Wait until you see the 'Open window' message. How do I assemble the printer? 2.
How do I assemble the printer? Chapter 2 52 6. Open the printer window. 7. Lift the paper load lever. 8. Pull out approximately 1 m (3 ft) of the roll.
9. Insert the edge of the roll above the black roller. How do I assemble the printer? Warning Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair, or clothing. 10. Wait until the paper emerges from the printer as shown below. Note If you have an unexpected problem at any stage of the paper loading process, see “The problem is the paper cannot be loaded successfully” on page 209. 11.
Chapter 2 How do I assemble the printer? 12. Lower the paper load lever. 13. You should see the front panel message below. 14. Using the stops, carefully wind the excess paper back onto the spindle. 15. Close the printer window.
16. The printer will adjust the paper by winding it back and forth, after which you can expect the front panel message below. How do I assemble the printer? 17. Using the stops, carefully wind the excess paper back onto the spindle. 18. The printer will automatically perform printhead alignment and a color calibration for the paper type that you have loaded. During this process the printer will advance the paper by up to 3 m (≈10 ft) before printing.
Chapter 2 How do I connect the printer? How do I assemble the printer? 1. 2. 3. 56 Your printer can be connected to a computer directly or to one or more computers via a network. (1) PC, Macintosh, or workstation (2) Printer (3) Server (4) PC, Macintosh, or workstation Locate the area at the back of the printer where you can connect the printer to your computer or network, or install an optional accessory. A Fast Ethernet socket is provided for connection to a network.
4. Two FireWire sockets are provided for direct connection to computers. How do I assemble the printer? Note A FireWire cable is not provided with the printer. Any cable recommended by the 1394 Trade Association may be used. 5. A larger socket is provided to connect an optional accessory. Caution Do not attempt to use this socket for any other purpose. 6. Pass the network cable through the hook at the rear of the printer.
Chapter 2 How do I install accessories? There are various optional accessories that you can buy and install at any time during the life of your printer. The physical installation of each accessory is graphically illustrated on the poster provided with the accessory (except in the case of the Jetdirect print server; see below). Here are some further steps to follow after completing the physical installation process.
USB 2.0 socket To check that the USB 2.0 socket has been correctly installed, go to the front panel and select the icon, then I/O setup > USB. How do I assemble the printer? The front panel will reveal whether the socket is Installed or Not installed.
Chapter 2 Jetdirect print server To install the Jetdirect card: How do I assemble the printer? 1. 60 Go to the rear of the printer and remove a small cover plate secured by two screws near the left-hand side.
Insert the Jetdirect card and secure it with the screws that accompany the card. 3. Save the cover plate and screws in case you decide to remove the Jetdirect card later. How do I assemble the printer? 2. To check that the card has been correctly installed, go to the front panel and select the icon, then I/O setup > Jetdirect EIO. The front panel will reveal whether the print server is Installed or Not installed.
Chapter 2 How do I assemble the printer? You can plug in your network cable as illustrated below. Memory expansion card To check that the 256 MB memory expansion card has been correctly installed, go to the front panel and select the icon, then Information > Show printer information. The front panel will display various items of information about the printer, including Memory size (MB). If the memory size is now shown as 512 MB, your memory expansion card has been correctly installed.
3 How do I set up my printer software? ● ● ● ● ● ● ● ● ● “How do I choose which connection method to use?” on page 63 “How do I connect my printer to a network (Windows)?” on page 64 “How do I connect my printer to a network (Mac OS X)?” on page 66 “How do I connect my printer to a network (Mac OS 9)?” on page 68 “How do I connect my printer directly to a computer (Windows)?” on page 69 “How do I connect my printer directly to a computer (Mac OS X)?” on page 70 “How do I connect my printer directly to a c
Chapter 3 does not affect the Jetdirect print server accessory, which is installed elsewhere. Note 3 There are various possible ways of connecting the printer to a network, but only one of them can be active at a time; with the exception of the Jetdirect print server, which can be active at the same time as one other network connection. How do I connect my printer to a network (Windows)? In order to set up a network connection, you must configure the IP address of your printer.
11. Choose your printer model and click Next. 12. Continue following instructions on the screen until the installation is complete. Manual IP address configuration In this case, there is no IP address at the moment of starting the installation. The installation process will consist of detecting the printer, configuring its IP address, and installing the driver with these settings. Perform the following steps: 1. 2.
Chapter 3 How do I connect my printer to a network (Mac OS X)? You can connect your printer to a network under Mac OS X using the following methods: ● ● ● Rendezvous AppleTalk TCP/IP Note The Printer Setup Utility was known as the Print Center in versions of Mac OS X earlier than 10.3. Using Rendezvous Before you begin, make sure the following are true: ● ● ● ● ● The printer is set up and on. The Ethernet hub or router is on and functioning properly.
To connect your printer using AppleTalk: 1. 2. 3. 4. 5. 6. 7. 8. icon, then I/O setup > Jetdirect EIO > Go to the front panel and select the Show configuration. The front panel will display some information, including the printer's Appletalk name. Make a note of the Appletalk name. Make sure that the AppleTalk protocol is active by double-clicking the System preference icon on the Dock menu bar and selecting Network.
Chapter 3 5. 6. 7. 8. 9. Select IP Printing from the popup menu. Type the printer's IP address (which you noted in step 2) into the Printer Address field. Select the HP Designjet 4000 PS3 PostScript Printer Description (PPD) file. In the Printer Model field, select HP and then HP Designjet 4000ps. Click the Add button. Close the Printer Setup Utility.
Before you begin, make sure that your printer is switched on and connected to the network. To connect your printer using AppleTalk: 1. 2. 3. 4. 5. 6. 7. 8. 9. Go to the front panel, select the icon, and then I/O setup > Jetdirect EIO > Show configuration. Note the AppleTalk name of your printer, as shown on the front panel. You may need it later on. Select Chooser from the Apple menu. Click the Adobe PostScript driver icon.
Chapter 3 How do I connect my printer directly to a computer (Mac OS X)? You can connect your printer directly to a computer without going through a network, by using the printer's built-in FireWire socket or the optional USB 2.0 socket. 1. 2. 3. 4. 5. 6. 7. Make sure the printer is powered off. Insert the Software Setup CD into your CD drive. In Finder, navigate to the CD. Double-click on OS X HP DJ 4000ps Install to launch the installer.
3. From the client computer, the printer will now be displayed in the list of available printers in the Printer Setup Utility. How do I connect my printer directly to a computer (Mac OS 9)? You can connect your printer directly to a computer without going through a network, by using the optional USB 2.0 socket. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Sharing the printer If you have Mac OS 9.
Chapter 3 11. Click the Auto Setup button to set up the printer automatically. You can click the Change button to select the PostScript Printer Description (PPD) file. 12. Once you have selected the correct PPD file, click the Create button to save the desktop printer. How do I uninstall the printer driver (Windows)? 1. 2. Insert the Printer Software Setup for Windows CD into your CD drive. If the CD does not autorun, run the SETUP.EXE program in the root folder of the CD.
4 How do I operate the printer? ● ● ● ● ● ● ● ● ● ● ● ● “How do I switch the printer on and off?” on page 73 “How do I restart the printer?” on page 74 “How do I change the language of the front panel?” on page 74 “How do I access the Embedded Web Server?” on page 75 “How do I change the language of the Embedded Web Server?” on page 76 “How do I password–protect the Embedded Web Server?” on page 76 “How do I request e-mail notification of specific error conditions?” on page 77 “How do I change the sleep m
Chapter 4 To switch it back on later, use the power switch at the rear, and then the Power key. When the printer has not been used for a certain period of time (30 minutes by default), it will save power by going into sleep mode. However, any interaction with the printer will return it to active mode, and it can resume printing immediately. How do I restart the printer? In some circumstances you may be advised to restart the printer. Please proceed as follows: 1. 2. 3. 4. 5. 6.
The language selection menu should now appear on the front panel. How do I access the Embedded Web Server? The Embedded Web Server enables you to manage your printer and your printing jobs remotely using an ordinary Web browser running on any computer. Note In order to use the Embedded Web Server, you must have a TCP/IP connection to your printer. If you have an Appletalk, Novell, or USB connection to your printer, you will not be able to use the Embedded Web Server.
Chapter 4 3. 4. 5. Click New, and then choose FireWire from the Port pop-up menu. You can give the new port configuration a name, FireWire. Drag the port configuration to the top of the Port Configuration list. This ensures that the port is assigned an IP address. Click Apply Now. If you don't drag the FireWire port configuration to the top of the Port Configuration list, you need to choose Manually (or DHCP with manual address) from the Configure IPv4 pop-up menu, and then enter an IP address.
● ● Clear accounting information Update the printer's firmware Note If you forget the password, see “The problem is I cannot access the Embedded Web Server from my browser” on page 221. How do I request e-mail notification of specific error conditions? 1. 2. 3.
Chapter 4 How do I adjust for altitude? Your printer will work better if you tell it roughly at what altitude it is. To set the How do I operate the printer? altitude, go to the front panel and select the Altitude, and select a range.
How do I handle paper? ● ● ● ● ● ● ● ● ● ● ● How do I handle paper? 5 “How do I load a roll onto the spindle?” on page 79 “How do I load a roll into the printer?” on page 83 “How do I unload a roll from the printer?” on page 88 “How do I load a single sheet?” on page 89 “How do I unload a single sheet?” on page 93 “How do I select supported paper types?” on page 94 “How do I view information about the paper?” on page 95 “How do I download media profiles?” on page 96 “How do I use non-HP paper?” on page 9
How do I handle paper? Chapter 5 4. The spindle has a stop at each end to keep the roll in position. The stop at the lefthand end can be removed to mount a new roll, it slides along the spindle to hold rolls of different widths. Remove the blue paper stop (1) from the left-hand end of the spindle. 5. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. See below: 6.
Put the blue paper stop on to the upper end of the spindle, and push it towards the end of the roll. 9. Ensure the blue paper stop is pushed in as far as it will go, without using excessive force. How do I handle paper? 8.
Chapter 5 How do I handle paper? 10. With the blue paper stop on the left, slide the spindle into the printer left and then right as shown by the arrows 1 and 2. 11. To make sure that the right end of the spindle is in place, check that the spindle lever is in its top position (horizontal). You can move the lever yourself if necessary. If you are a regular user of different paper types, you can change rolls more quickly if you pre-load rolls of different paper types on different spindles.
How do I handle paper? How do I load a roll into the printer? Note To start this procedure you need to have a roll loaded on the spindle. See “How do I load a roll onto the spindle?” on page 79. 1. At the printer's front panel, select the 2. The front panel displays a list of paper types. 3. Select the paper type you are using. If it is not clear which you should select, see “How do I select supported paper types?” on page 94. Wait until the front panel prompts you to open the window. 4.
How do I handle paper? Chapter 5 84 5. Lift the paper load lever. 6. Pull out approximately 1 m (3 ft.) of paper.
Carefully insert the leading edge of the roll above the black roller. Warning 1 Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair, or clothing. Warning 2 Take care not to push your fingers inside the printer's paper path. It is not designed to accommodate fingers, and the results may be painful. 8. Wait until the paper emerges from the printer as shown below.
Chapter 5 How do I handle paper? 9. Align the right-hand edge of the paper with the blue line and the left edge of the half-circle on the right of the platen. 10. When the paper is correctly aligned with the blue line and half-circle, lower the paper load lever. 11. The front panel prompts you to wind excess paper onto the roll.
How do I handle paper? 12. Wind the excess paper onto the roll. Use the paper stop to turn the roll in the direction shown. 13. Lower the window. 14. The front panel again prompts you to wind excess paper onto the roll. 15. The printer will perform a color calibration, if it has not already calibrated the paper type you are using, and if color calibration is turned on. See “How do I perform color calibration?” on page 139. 16. The front panel displays the Ready message and the printer is ready to print.
How do I handle paper? Chapter 5 How do I unload a roll from the printer? If there is more than 30 cm of paper remaining of the roll, use the following procedure. 1. 2. 3. 4. 5. At the printer's front panel, select the icon, then Unload paper now. The paper will normally be removed from the printer. If the paper is not automatically removed from the printer, the front panel will prompt you to lift the paper load lever and turn the paper stop (1) by hand until the paper is removed from the printer.
Any loaded roll must be unloaded before loading a sheet. See “How do I unload a roll from the printer?” on page 88. 1. At the printer's front panel, select the icon, then Sheet > Load sheet now. Note As usual, you must press the Select key to select this option. 2. The front panel displays a list of paper types. 3. Select the paper type you are using. If it is not clear which you should select, see “How do I select supported paper types?” on page 94.
How do I handle paper? Chapter 5 90 4. Wait until the front panel prompts you to open the window. 5. Lift the paper load lever. 6. Insert the sheet into the printer as shown below.
Insert the sheet until it reappears from the printer as shown below. Warning 1 Take care not to touch the rubber wheels on the platen while loading paper: they may rotate and trap skin, hair or clothing. Warning 2 Take care not to push your fingers inside the printer's paper path. It is not designed to accommodate fingers, and the results may be painful. 8. Pull the sheet out from the top. 91 How do I handle paper? 7.
Chapter 5 How do I handle paper? 9. Align the leading edge of the sheet with the metal bar in the platen. Align the right-hand edge of the sheet with the left edge of the half-circle on the platen, as shown below. 10. Lower the window. 11. Lower the paper load lever. 12. If the paper has been loaded successfully, the front panel displays the Ready message and the printer is ready to print. If something has gone wrong (paper mispositioned or misaligned), follow the instructions on the front panel.
Note 1 When printing on sheet paper you are recommended to select Normal or Best print quality, see “How do I change the print quality?” on page 129. Note 2 If you have an unexpected problem at any stage of the paper loading process, see “The problem is the paper cannot be loaded successfully” on page 209. How do I unload a single sheet? At the printer's front panel, select the icon, then Unload paper now.
How do I handle paper? Chapter 5 How do I select supported paper types? The following tables list the HP paper types that are suitable for use with your printer, and show the name that you should select in the front panel when loading each paper type. The “recommended” paper types, listed first, have been thoroughly tested and are known to provide the best print quality when used with your printer.
How do I handle paper? Other supported paper types Product name Front panel name HP Polyester Film Opaque White Glossy High-Gloss Photo Paper HP Universal Coated Paper Bright White Max Speed Bright White HP Universal Heavyweight Coated Paper Heavyweight Coated Paper HP Super Heavyweight Coated Paper Super Heavy Coated Paper HP Banners with Tyvek Super Heavy Coated Paper HP Colorfast Adhesive Vinyl High-Gloss Photo Paper HP Backlit Film Reverse Print Matte Matte Film HP Studio Canvas Canvas
How do I handle paper? Chapter 5 How do I download media profiles? Each supported paper type has its own characteristics. For optimum print quality, the printer changes the way it prints on each different paper type. For example, some may need more ink and some may require a longer drying time. So the printer must be given a description of the requirements of each paper type. This description is called the “media profile”.
How do I handle paper? How do I change the drying time? You may wish to change the drying time setting to suit special printing conditions. Select the icon, then Drying options > Drying time. You can then select Extended, Optimal, Reduced, or None. See “Tell me about drying time” on page 238.
How do I handle paper? Chapter 5 98
6 How do I handle the ink system? “How do I remove an ink cartridge?” on page 99 “How do I insert an ink cartridge?” on page 104 “How do I remove a printhead?” on page 106 “How do I insert a printhead?” on page 110 “How do I manage printhead monitoring?” on page 113 “How do I recover (clean) the printheads?” on page 113 “How do I clean a printhead's electrical connections?” on page 113 “How do I align the printheads?” on page 119 “How do I remove a printhead cleaner?” on page 120 “How do I insert a printhe
How do I handle the ink system? Chapter 6 100 1. At the printer's front panel, select the cartridges now. 2. The ink cartridge door is on the left-hand side of the printer. 3. Release the door catch by pressing on the top until it clicks.
Pull the door fully open. 5. Grip the blue tab in front of the cartridge you wish to remove. How do I handle the ink system? 4.
How do I handle the ink system? Chapter 6 102 6. Pull the blue tab down. 7. Then pull it outwards, towards you.
The cartridge comes out, in its drawer. 9. Lift the cartridge out of its drawer. How do I handle the ink system? 8. Note 1 Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. Note 2 Avoid storing partially used ink cartridges on their ends. 10. The front panel display will identify the missing ink cartridge.
Chapter 6 How do I insert an ink cartridge? 1. 2. How do I handle the ink system? 3. Pick up the new ink cartridge and find the label identifying the ink color. Hold the ink cartridge so that you can see the identifying colored label at the top of the side facing you. Check that the colored label above the empty slot in the printer matches the color of the label on the cartridge. Insert the ink cartridge into the cartridge drawer. Position the cartridge at the rear of the drawer as indicated below.
Slide the drawer and cartridge into the slot until it locks into position. 5. If you have difficulty, see “The problem is I cannot insert an ink cartridge” on page 207. When all cartridges have been inserted, close the door (push it until it clicks shut). 6. The front panel display confirms that all cartridges have been correctly inserted. 105 How do I handle the ink system? 4.
Chapter 6 How do I remove a printhead? Warning Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. How do I handle the ink system? Printhead replacement must be performed with the printer switched on at the power isolation switch. 1. At the printer's front panel, select the printheads now. 2. The printer moves the carriage into the correct position.
Locate the carriage. 5. Pull up and release the latch on top of the carriage. 6. Lift up the cover. This will now give you access to the printheads. How do I handle the ink system? 4.
How do I handle the ink system? Chapter 6 108 7. To remove a printhead, lift up the blue handle. 8. Using the blue handle, gently disengage the printhead.
9. Gently pull the blue handle upward until the printhead is released from the carriage. Caution Do not pull abruptly because this can damage the printhead. How do I handle the ink system? 10. The front panel display identifies the missing printhead.
Chapter 6 How do I insert a printhead? How do I handle the ink system? 1. 2. If the printhead is new: a. Remove the blue protective cap by pulling down on it. b. Remove the clear protective tape from the printhead's nozzles by pulling on the paper tab. The printhead is designed to prevent you from accidentally inserting it into the wrong position. Check that the colored label on the printhead matches the colored label of the carriage position into which the printhead is to be inserted.
Push down as indicated by the arrow shown below. 4. When installing the new printhead there may be some resistance, so you need to press it down firmly but smoothly. If you have difficulty, see “The problem is I cannot insert a printhead” on page 207. Insert any other printheads that need to be installed, and close the carriage cover. When all the printheads have been inserted correctly and accepted by the printer, the printer will beep.
Chapter 6 How do I handle the ink system? 5. Latch the carriage cover. When the carriage has been correctly latched, it looks like this: 6. 7. 112 Close the window. The front panel display confirms that all printheads are correctly inserted.
8. Now replace the printhead cleaners for any printheads that have been changed. See “How do I remove a printhead cleaner?” on page 120 and “How do I insert a printhead cleaner?” on page 122. Caution Leaving the old printhead cleaner in the printer will shorten the new printhead's life and possibly damage the printer.
Chapter 6 Included with your printer (in the Maintenance Kit box) is a carriage interconnect wiper. How do I handle the ink system? This should be used for cleaning the electrical interconnects of both the printhead carriage and the printhead, which should be done if the front panel persistently displays the Reseat or Replace message next to the printhead. 114 1. Remove a new pre-moistened replacement sponge from its pouch. 2. A supply of sponges is included in the box with the wiper.
Load the sponge into the carriage interconnect wiper by positioning the sponge on the face of the carriage interconnect wiper with the shorter tab in the locating slot. 4. Close the carriage interconnect wiper, trapping the sponge in place. 5. Open the printhead carriage latch and extract the printhead that has the problem, as indicated on the front panel. See “How do I remove a printhead?” on page 106. How do I handle the ink system? 3.
Chapter 6 6. Insert the carriage interconnect wiper into the printhead slot at the back. Wipe the electrical contacts by inserting the tool between the electrical connections at the back of the slot and the steel spring with the sponge facing away from you and towards the electrical contacts. Try to avoid picking up any ink deposit which may have accumulated on the bottom surface of the slot.
Take special care to clean all contacts thoroughly, including the ones at the lowest point of the connector. 9. Using the same sponge, clean the lower strip of electrical contacts on the printhead (unless the printhead is new), avoid touching the upper set of electrical contacts. Caution Do not touch the surface of the printhead containing the nozzles, which are easily damaged. 10. After waiting a few moments to allow both connectors to dry, replace the printhead into the printhead carriage.
Chapter 6 How do I handle the ink system? 11. On completion of the cleaning process, open the carriage interconnect wiper by pulling on the sponge tab. 12. Remove the soiled sponge from the carriage interconnect wiper. 13. Dispose of the soiled sponge in a safe place to prevent the transfer of ink onto hands and clothing. If the front panel continues to display the Reseat or Replace message, replace the printhead or contact your customer service representative.
How do I align the printheads? The printer will normally perform printhead alignment whenever printheads are replaced. If there is no paper loaded when a printhead is replaced, the printer will perform the alignment the next time you load paper. Note You can turn off these automatic printhead alignments from the front panel: select the alignment: Off. icon, then Configuration menu > Auto. printhead In addition, you should align the printheads if the Image Diagnostics Print indicates an alignment error.
Chapter 6 How do I remove a printhead cleaner? After you have replaced a printhead, the front panel will prompt you to replace the printhead cleaner. Caution When replacing a printhead, always replace the corresponding printhead cleaner. Leaving the old cleaner in the printer will seriously shorten the new printhead's life and possibly damage the printer. A new printhead cleaner is provided with each new printhead.
Open the door. 3. Each printhead cleaner has a handle on the front. To remove the cleaner, press inward and upward as indicated by the arrow shown here, until the cleaner is released. 4. Lift up the printhead cleaner to remove it from the slot, and slide it out horizontally as shown below. 121 How do I handle the ink system? 2.
Chapter 6 See also “How do I insert a printhead cleaner?” on page 122. How do I insert a printhead cleaner? The plastic bag in which the new printhead cleaner comes can be used to dispose of the old printhead and printhead cleaner. Insert each printhead cleaner into the correct color slot location, in the service station, in the direction indicated by the arrow shown here. 2.
3. When you have inserted the printhead cleaner(s) into the printer, close the door. 4. If no paper is loaded, the front panel will instruct you to load some. Whenever you insert a new printhead and cleaner, the printer will normally perform a printhead alignment and color calibration. Both are recommended for best print quality. In some cases, you may decide to postpone printhead alignment until after some further printing has been done.
Chapter 6 How do I check the status of the ink system? 1. How do I handle the ink system? 2. Access the Embedded Web Server (see “How do I access the Embedded Web Server?” on page 75). Go to the Supplies page. The Supplies page shows you the status of the ink cartridges (including the ink levels), the printheads, the printhead cleaners, and the loaded paper. How do I get ink cartridge statistics? To get information on your ink cartridges: 1. 2. 3. 124 Go to the front panel and select the icon.
You can also get most of this information without leaving your computer by using the Embedded Web Server. For an explanation of the ink cartridge status messages, see “The problem is an ink cartridge status message” on page 208. How do I get printhead statistics? To get information on your printheads: 1. 2. You can also get most of this information without leaving your computer by using the Embedded Web Server.
How do I handle the ink system? Chapter 6 126
7 How do I adjust my printed images? ● ● ● ● ● ● ● ● ● ● ● ● ● ● “How do I change the page size?” on page 127 “How do I create a custom page size?” on page 127 “How do I change the print quality?” on page 129 “How do I choose print quality settings?” on page 130 “How do I print at maximum speed?” on page 132 “How do I adjust the margins?” on page 132 “How do I print on oversize page sizes?” on page 133 “How do I change the paper's orientation?” on page 133 “How do I rotate an image?” on page 134 “How do I
Chapter 7 Using the PostScript printer driver for Windows XP or Windows 2000 1. Select the Paper/Quality tab. 2. Press the Custom button. 3. Enter your choice of name for your custom page size. 4. Enter its width and height. 5. Press the Save button. Using the PostScript printer driver for Windows Me or Windows 98 1. Select the Paper/Quality tab. 2. Select Custom page 1, Custom page 2, or Custom page 3 from the Size is list. 3. Choose the width and height of your custom page. 4. Press the OK button.
How do I change the print quality? Your printer has three different print quality options: Best, Normal, and Fast. There are also two supplementary options that have an effect on print quality: Optimize for drawings/text or Optimize for images, and Maximum detail. See “How do I choose print quality settings?” on page 130 for guidance on choosing among these options.
Chapter 7 How do I choose print quality settings? The following table shows suggested print quality settings and paper types for various different kinds of prints, assuming that you are using roll paper. You are not obliged to follow these suggestions, but you may find them helpful. If you are using sheet paper, you are recommended to set print quality to Best. If you are not sure how to change the print quality settings, see “How do I change the print quality?” on page 129.
Image quality settings Print content Lines and images Print quality Optimized for Maximum detail Best Drawings/ text On Paper types (front panel) Coated Paper Heavyweight Coated Paper Productivity Photo Gloss In-store advertising Normal Images Off Coated Paper Heavyweight Coated Paper Productivity Photo Gloss Renderings Best Images Off How do I adjust my printed images? Heavyweight Coated Paper Productivity Photo Gloss Photographs Best Images Off Productivity Photo Gloss * Translu
Chapter 7 How do I print at maximum speed? There are two paper type settings in the front panel especially designed for printing at maximum speed. Image quality settings Print content Lines (draft) Print quality Optimized for Maximum detail Fast Drawings/ text Off Paper types (front panel) Max Speed Bright White* Max Speed Bond Paper† * To use Max Speed Bright White, load HP Bright White Inkjet Bond Paper and select Max Speed Bright White from the list of paper types in the front panel.
How do I print on oversize page sizes? For technical reasons, it is impossible to print an image that covers the full width or length of the paper. There must always be a margin around the image. If you want to print, for example, an A3–sized image with no margins around it, you must print on paper larger than A3 (leaving margins around the image as usual), and then cut off the margins after printing. Oversize page sizes are designed to meet this need.
Chapter 7 How do I rotate an image? Images are normally printed in portrait orientation. You may wish to rotate an image by 90 degrees in order to save paper. You can do this in the following ways: ● ● ● ● Using a Windows printer driver: select the Finishing tab, then Rotate by 90 degrees. Using a Mac OS printer driver: select the Finishing panel, then Rotate by 90 degrees. Using the Embedded Web Server: select the Submit Job page, then Rotate. Using the front panel: select the options > Rotate.
You can rescale an image in the following ways: ● ● ● ● Using a Windows printer driver: select the Effects tab, then Resizing options. – The Print document on option (with Scale to fit checked) adjusts the image size to the page size selected for your printer. For example, if you have selected ISO A2 as the page size and you print an A4-size image, it will be enlarged to fit the A2 page. If the ISO A3 page size is selected, the printer would reduce a larger image to fit the A3 size.
Chapter 7 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Press Select again. Press Back to get to the previous menu: Color/Width. Otherwise, scroll to Color. The current color assigned to the pen is displayed, for example Color=110. If you want to change it: Press Select. Scroll to the color you want. Press Select again. Press Back to get to the previous menu. When both width and color are correct, press Back. Scroll to the next pen number you want to change, press Select and then repeat the above process.
How do I change the graphic language setting? Unless you are troubleshooting one of the problems mentioned below, you should not need to change the default setting (Automatic), and you are not recommended to do so, because setting a specific graphic language means that you will be able to print only files in that language. To change the graphic language setting, select the icon, then Printing defaults menu > Graphic language, where the following options are available.
How do I adjust my printed images? Chapter 7 138
8 How do I get accurate colors from my printer? ● ● ● ● ● ● ● ● ● ● ● ● “How do I perform color calibration?” on page 139 “How do I perform black point compensation?” on page 140 “How do I set the rendering intent?” on page 140 “How do I select the color emulation mode?” on page 141 “How do I produce matching prints from different HP Designjets?” on page 141 “How do I get accurate colors from Adobe Photoshop CS (HP–GL/2 & RTL driver)?” on page 141 “How do I get accurate colors from Adobe Photoshop CS (Pos
Chapter 8 3. The color correction resulting from the calibration is then used for subsequent prints on that paper type with the same print quality setting. – Off: the printer uses a default color correction, different for each paper type and print quality setting. The printer calibrates the colors by printing a calibration strip, scanning the strip with a built-in optical sensor, and calculating the color corrections required.
● color will be printed accurately. It maps the white of the input space to the white of the paper on which you are printing. Absolute colorimetric (proofing): the same as relative colorimetric, but without mapping the white. This rendering is also used mainly for proofing, where the goal is to simulate the output of one printer (including its white point). The rendering intent can be specified in the following ways: ● ● ● ● Using a Windows printer driver: select the Color tab, then Rendering intent.
Chapter 8 – – How do I get accurate colors from my printer? 2. 142 Rendering Intent: see “How do I set the rendering intent?” on page 140. Black Point Compensation: this option is recommended if you have chosen the Relative Colorimetric rendering intent. See “How do I perform black point compensation?” on page 140. Open the image.
Otherwise accept the default that Adobe Photoshop proposes: How do I get accurate colors from my printer? 143
Chapter 8 How do I get accurate colors from my printer? 3. 144 Once you have defined the color space in which you are going to work, you can if you like make a soft proof, which means emulating on the screen how the image will look when printed. To do this, you will need an ICC profile for your monitor. Select View > Proof Setup > Custom. Use the following information to select options in the Proof Setup window. – Profile: choose the profile based on the printer model and paper type you intend to use.
4. When you are ready to print the image, open the Print with Preview window from the File menu. In the Color Management tab you can select: – Source Space: 'Document' (automatically assigned for you). – Profile: select the profile you will use. We recommend using Adobe RGB. If neither Adobe RGB or sRGB is selected, then choose the appropriate ICC profile for the paper loaded, and remember to select later on in the driver the option Managed by Application.
Chapter 8 ● ● saturated colors for CAD and office applications and also producing good results with photographic images. AdobeRGB: similar to sRGB, but using the AdobeRGB to CMYK internal color maps, which are designed for AdobeRGB input data with a bigger source gamut. Best suited to digital photography. Managed by Application: the driver will not perform any color correction.
Application settings 1. Open Adobe Photoshop and select Color Settings from the Edit menu (Windows) or from the Photoshop menu (Mac OS). – Working spaces: the working space is the color space you want to use when manipulating the image. We recommend using the color space that comes with the image (see Color Management Policies below), if any; otherwise, our recommended default settings are: RGB: Adobe RGB 1998, CMYK: SWOP for the USA and Euroscale Coated v2 for the rest of the world.
Chapter 8 2. Open the image. Accept the embedded color profile if there is one: Otherwise accept the default that Adobe Photoshop proposes: How do I get accurate colors from my printer? 3. 148 Once you have defined the color space in which you are going to work, you can if you like make a soft proof, which means emulating on the screen how the image will look when printed. To do this, you will need an ICC profile for your monitor. Select View > Proof Setup > Custom.
– – – – Use Black Point Compensation: this option is recommended if you have chosen the Relative Colorimetric rendering intent. See “How do I perform black point compensation?” on page 140. Paper White: this checkbox emulates the whiteness of the paper on the monitor. The effect is the same as using the Absolute Colorimetric rendering intent. Ink Black: this checkbox turns off the black point compensation for the rendering from simulation to the monitor.
Chapter 8 How do I get accurate colors from my printer? 4. When you are ready to print the image, open the Print with Preview window from the File menu. In the Color Management tab you can select: – Source Space: 'Document' (automatically assigned for you). This is the color space in which you have been working while editing the image. – Profile: select PostScript Color Management.
Printer settings Ensure that the Paper Type setting on the front panel corresponds to the paper you intend to use. How do I get accurate colors from Adobe InDesign CS? This topic outlines one way to have good control over the printed colors you will obtain from your printer; there are many other ways. We describe the hard-proofing technique that shows you on your printer how your colors will appear when reproduced in a press. Before starting, ensure that your paper type has already been calibrated.
Chapter 8 How do I get accurate colors from my printer? Application settings 1. Open Adobe InDesign and select Color Settings from the Edit menu. – Working spaces: the working space is the color space you want to use when manipulating the image. We recommend using the color space that comes with the image (see Color Management Policies below), if any; otherwise, our recommended default settings are: RGB: Adobe RGB 1998, CMYK: SWOP for the USA and Euroscale Coated v2 for the rest of the world.
convert the image from the source or work profile to the output CMYK device, and then again from the output CMYK device to the printer profile (calibrated). In InDesign we recommend the Proof Setup command (View > Proof Setup -> Custom). This command lets you select the "proof profile" in the source space when printing. You can also see a simulation on your monitor. We recommend as follows: Each object in InDesign has its own color management.
Chapter 8 How do I get accurate colors from my printer? 4. Select File > Print to print the image, converting it to an output space that depends on the printer, the paper type, and the print quality. – Select the Output tab (on the left), and then select Composite CMYK, in order to see the CMYK profiles. – Select the Color Management tab to see the following options. – Source Space: select 'Proof' to emulate the proof color space.
accept these colors without changing them. Make sure you have selected the right media profile in “Print Space, Profile” above. Printer settings Ensure that the Paper Type setting on the front panel corresponds to the paper you intend to use. How do I get accurate colors from QuarkXPress 6? This topic outlines one way to have good control over the printed colors you will obtain from your printer; there are many other ways.
Chapter 8 Composite Output Color Space makes the display simulate a composite printer: that is, a printer without separate plates for different colors, such as an inkjet printer. • Separation Output Color Space makes the display simulate a separations printer: that is, a printer with separate plates for different colors, such as a digital press.
Note Each object in QuarkXpress has its own color management. The solid colors use the color profile and rendering intent selected in the default source profiles for Solid Colors (RGB, CMYK, or Hexachrome) of the Color Management Preferences dialog box. The imported objects have their own assigned profile and rendering intent.
Chapter 8 How do I get accurate colors from Autodesk AutoCAD 2002? AutoCAD has no color management settings, so the best you can do is to configure the driver correctly. If you are using the HP-GL/2 and RTL driver, click the Properties button and configure the driver as follows. ● ● In the Paper/Quality tab, set Print Quality to Best. In the Color tab, ensure that the Print In Grayscale box is unchecked, and set Color Matching Method to 'sRGB'.
Printing with the Windows printer engine 1. Ensure that you have installed the HP-GL/2 and RTL driver. 2. When you are ready to print, select File > Page and Print Setup, and select the HP-GL/2 and RTL driver. 3. 159 How do I get accurate colors from my printer? 4. 5. Click the Properties button and configure the driver as follows. – In the Paper/Quality tab, set Print Quality to Best. – In the Color tab, ensure that the Print In Grayscale box is unchecked, and set Color Matching Method to 'sRGB'.
Chapter 8 depending on the map size. If you have these problems, select an Output Image Quality lower than 'Best'. Bear in mind that you will gain no advantage in print quality by sending an image whose resolution is higher than the printer's input resolution. 6. You can print now (click the OK button). How do I get accurate colors from my printer? Printing with the ArcPress printer engine 1. You must have the driver you need installed, although it will function only as a port. 2.
– How do I get accurate colors from my printer? 4. Select the Color Adjustment tab if you want to adjust gamma, brightness, contrast, or saturation. You can preview the changes. You can print now: click the OK button in this dialog box and in the Print dialog box.
How do I get accurate colors from my printer? Chapter 8 162
How do I manage print jobs? 9 How do I manage print jobs? ● ● ● ● ● ● ● “How do I submit a job?” on page 163 “How do I save a job?” on page 164 “How do I print a saved job?” on page 164 “How do I check ink and paper usage for a job?” on page 164 “How do I cancel a job?” on page 164 “How do I manage the print queue?” on page 165 “How do I nest jobs to save roll paper?” on page 167 How do I submit a job? 1. 2. Access the Embedded Web Server (see “How do I access the Embedded Web Server?” on page 75).
How do I manage print jobs? Chapter 9 6. If you leave an option set to Default, the setting saved in the job will be used. If the job contains no setting for that option, the setting in the printer will be used. The setting in the printer can be changed from the front panel, or in some cases from the Device Setup page in the Embedded Web Server. Click the Print button.
Note A multi-page job or a big file may take longer to stop printing than other files. How do I manage the print queue? This information below applies only if you are using the drivers that came with your printer or the Embedded Web Server to submit printing jobs. Your printer can store pages in a queue while it is printing the current page. The queue may contain pages from more than one job.
How do I manage print jobs? Chapter 9 Identifying a job in the queue The best way to look at the queue is in the Embedded Web Server (Information > Jobs queue), where you can manage the queue and get full information on every job (by clicking the name of the file). However, you can also manage the queue from the front panel. To do so, select the icon and then Queue management, where you can see a list of the jobs in the queue.
How do I manage print jobs? How do I nest jobs to save roll paper? Nesting means placing pages side by side on the paper, rather than one after the other. This is done to avoid wasting paper. 1. 2. 3. 4. Direction of paper flow Nesting off Nesting on Paper saved by nesting When does the printer try to nest pages? When both of the following are true: ● ● The printer is loaded with roll paper, not sheet paper.
How do I manage print jobs? Chapter 9 ● ● ● ● The color adjustment settings must be the same for all pages. These are known as Advanced Color Settings in the Windows driver, and CMYK Settings in the Mac OS driver. Pages must be all color, or all grayscale: not some in color and some in grayscale.
10 How do I maintain my printer? ● ● ● ● ● ● “How do I clean the exterior of the printer?” on page 169 “How do I clean the platen?” on page 169 “How do I lubricate the printhead carriage?” on page 171 “How do I maintain the ink cartridges?” on page 172 “How do I move or store my printer?” on page 172 “How do I update my printer's firmware?” on page 173 Clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal operation (e.g.
How do I maintain my printer? Chapter 10 3. With a dry brush, remove ink deposits from the cutter groove. 4. With the same dry brush, remove ink deposits from the platen surface. 5. Use a clean, absorbent lint-free cloth, slightly dampened with isopropyl alcohol, to wipe off loosened ink deposits from the platen. Note Isopropyl alcohol is not provided in the Maintenance Kit.
Caution Do not use commercial cleaners or abrasive cleaners. Do not wet the platen directly because you will leave too much moisture behind. Do not wet the rubber wheels at all (not even with the cloth). Clean the cutter ramp with the damp cloth. 7. Clean the exposed part of the wheels with a dry cloth. Ideally you should clean the whole circumference of these wheels. How do I maintain my printer? 6.
How do I maintain my printer? Chapter 10 4. Apply a few drops of oil directly to the slider rod on either side of the carriage. How do I maintain the ink cartridges? During the normal lifetime of a cartridge, no specific maintenance is required. However, in order to maintain the best print quality, you should replace a cartridge when it has reached its expiration date, which is the date marked on the cartridge plus 6 months.
6. 7. 8. Also switch off the power switch at the rear of the printer. Disconnect any cables connected to the printer. Repack the printer in its original packaging. How do I update my printer's firmware? Your printer's various functions are controlled by software that resides in the printer, otherwise known as firmware.
How do I maintain my printer? Chapter 10 174
11 How do I use the Image Diagnostics Print? ● ● ● ● ● ● “How do I print the Image Diagnostics Print?” on page 175 “How do I respond to the Image Diagnostics Print?” on page 176 “How do I interpret Image Diagnostics part 1?” on page 176 “How do I interpret Image Diagnostics part 2?” on page 178 “How do I interpret Image Diagnostics part 3?” on page 180 “How do I proceed if I still have a problem?” on page 181 How do I print the Image Diagnostics Print? The Image Diagnostics Print consists of patterns des
Chapter 11 How do I respond to the Image Diagnostics Print? The Image Diagnostics Print is in three numbered parts. 1. 2. 3. Part 1 tests printhead alignment. See “How do I interpret Image Diagnostics part 1?” on page 176. Part 2 tests printhead performance and the paper advance mechanism. See “How do I interpret Image Diagnostics part 2?” on page 178. If Part 2 has revealed a printhead problem, Part 3 identifies which of the eight printheads is responsible for it.
If you have vertical misalignment, you will see something like this: If you have bidirectional misalignment, you will see something like this: 177 How do I use the Image Diagnostics Print? Corrective action 1. Align the printheads, using the same paper type with which you were experiencing unacceptable print quality, if feasible (some paper types are not suitable for printhead alignment). See “How do I align the printheads?” on page 119. 2.
Chapter 11 How do I interpret Image Diagnostics part 2? The purpose of part 2 is to test whether the printheads and the paper advance mechanism are working correctly. This part of the print should not be used to check for color consistency or accuracy. Banding How do I use the Image Diagnostics Print? Banding has occurred when you see repetitive horizontal bands within the printed image.
or as a more gradual wave effect: Horizontal bands across strips of one color only If a printhead is faulty, you will see horizontal bands across strips of one color only; or at least the horizontal bands will be much more noticeable in one color than in the others. Note Banding in the green strips is more difficult to see; and it may be caused by a yellow printhead or by a cyan printhead.
Chapter 11 Horizontal bands across all the colored strips If the printer has paper advance problems you will see horizontal bands across all the colored strips. Note Banding in the green strips is more difficult to see. Corrective action 1. Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 130. 2. If you are using low-quality paper, try better-quality paper.
Here are three examples of a black rectangle in close-up, showing the fine lines of which it is made: In the first two examples above, there are so many missing lines that the printhead may be faulty. In the third case there are only a few missing lines, which are acceptable, because the printer can compensate for such minor problems. Corrective action 1. 2. Clean the printheads. See “How do I recover (clean) the printheads?” on page 113.
How do I use the Image Diagnostics Print? Chapter 11 182
12 How do I perform paper advance calibration? Your printer was calibrated at the factory to ensure that it advances the paper accurately when using supported paper types in normal environmental conditions. However, you may find it useful to recalibrate in certain circumstances: ● ● Unsupported paper: different paper manufacturers provide papers with a wide range of properties such as paper thickness or stiffness, which may benefit from calibration.
Chapter 12 The calibration process in detail 1. Load the printer with the type of paper that you plan to use for printing subsequently. The paper must be at least 41 cm wide (16 in) and 75 cm long (30 in). 2. Select the or icon, and then Paper advance calibration. 3. Select Drawings/text or Images, depending on the type of prints you wish to make subsequently.
6. Look at each of the printed patterns (1 to 7) and decide which one shows the best quality. Each pattern has one part on the left that is a continuous color gradient (A), and another part on the right (B). Either part can be used to help you decide which is the best of the series of patterns; it will depend on your circumstances. However, if you are using glossy paper or canvas, you are recommended to ignore part A and make your selection by looking at part B only.
Chapter 12 How do I perform paper advance calibration? If you find it difficult to identify the best pattern, the following scenario descriptions may help you. • Where you have only one pattern which is clearly the best and the ones above and below contain light/dark bands, select this pattern.
• Where you have two patterns next to each other which do not show signs of banding, see below, use the patterns above and below these two to help you select. For example, if the pattern above the two equal ones contains less banding then choose the pattern just below it. • – 7. 8. Where you have three patterns which show no signs of banding, select the middle pattern. If you look at part B of the print, you will probably see that it appears darker in some patterns than in others.
How do I perform paper advance calibration? Chapter 12 188
The problem is print quality ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● The problem is print quality 13 “General advice” on page 189 “The problem is banding (horizontal lines across the image)” on page 190 “The problem is lines are missing or thinner than expected” on page 191 “The problem is solid bands or lines printed over the image” on page 192 “The problem is graininess” on page 193 “The problem is the paper is not flat” on page 193 “The problem is the print smudges when touched” on page 194 “The problem is
The problem is print quality Chapter 13 The problem is banding (horizontal lines across the image) If your printed image suffers from added horizontal lines as shown (the color may vary): 1. 2. 3. 4. 190 Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 130. If the problem persists, clean the printheads. See “How do I recover (clean) the printheads?” on page 113.
The problem is print quality The problem is lines are missing or thinner than expected 1. 2. 3. 4. 5. Check that the line thickness and color settings are correct in your application. Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 130. If the problem persists, clean the printheads. See “How do I recover (clean) the printheads?” on page 113.
The problem is print quality Chapter 13 The problem is solid bands or lines printed over the image This kind of problem can show itself in several different ways, illustrated below in magenta: 1. 2. 3. 4. A thick colored band Thinner colored bands Discontinuous colored blocks Thin lines In each case the recommended procedure is as follows: 1. 2. 3. 4. 192 Clean the electrical connections of the printhead that seems to be responsible (in this example, the magenta printhead).
The problem is print quality The problem is graininess 1. 2. Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 130. Use the Image Diagnostics Print to find out more about the problem. See “How do I use the Image Diagnostics Print?” on page 175.
The problem is print quality Chapter 13 The problem is the print smudges when touched The black ink pigment can smudge when touched by a finger or pen. This is particularly noticeable on the following materials: vellum, translucent bond, films, productivity photo paper, and natural tracing paper. To reduce the smudging: ● ● ● ● Try to print in an environment which is not too humid for the printer. See “Tell me about environmental specifications” on page 242.
The problem is print quality The problem is a defect near the start of a print There is a type of defect that affects only the start of a print, within 5.5 cm of the leading edge of the paper. You may see a thin or thick band of inconsistent color: To avoid this problem: 1. 2. The easiest solution is to select the Extended Margins option in the driver, the Embedded Web Server, or the front panel.
The problem is print quality Chapter 13 The problem is lines are printed double or in wrong colors This problem can have various visible symptoms: ● Colored lines are printed double, in different colors. ● The borders of colored blocks are wrongly colored. To correct this kind of problem: 1. 2. 196 Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 130. Align the printheads. See “How do I align the printheads?” on page 119.
The problem is print quality The problem is lines are discontinuous If your lines are broken in the following way: 1. 2. 3. 4. Check that you are using appropriate print quality settings. See “How do I choose print quality settings?” on page 130. You are more likely to get good vertical lines with roll paper than with sheet paper. If you must use sheet paper, set the print quality to Best. Consider changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Productivity Photo Gloss.
The problem is print quality Chapter 13 The problem is color accuracy There are two basic requirements for color accuracy: 1. 2. Ensure that your paper type has been calibrated, which will give you consistency from print to print, and from printer to printer. See “How do I perform color calibration?” on page 139. Select suitable options in your application: see “How do I get accurate colors from my printer?” on page 139.
If you have a non–PostScript printer, or if you are using an application (such as Adobe Photoshop) that does not send the name of the PANTONE color to the printer, you will not be able to use Automatic PANTONE Calibration. Instead, if you wish, you can convert each PANTONE color manually to CMYK values in the application, using tables produced especially for your printer and paper type.
The problem is print quality Chapter 13 5. 6. 7. 8. 9. Ensure that the Paper Type setting on the front panel corresponds to the paper you have loaded. Print your image on the HP Designjet 1000 Printer series using your normal settings. Now prepare to print the same image on the HP Designjet 4000 Printer series. In your application, set the color space of the image to emulate the HP Designjet 1000 Printer series and the specific paper type that you used in that printer.
3. 4. 5. Ensure that Color Calibration is turned on. At the front panel of the HP Designjet 4000 Printer series, select the icon, then Configuration menu > Color Calibration > On . Load the printers with similar paper types. Ensure that the Paper Type setting on the front panel corresponds to the paper you have loaded.
The problem is print quality Chapter 13 202
14 The problem is an image error “The problem is the print is completely blank” on page 203 “The problem is the output contains only a partial print” on page 203 “The problem is the image is clipped” on page 204 “The problem is the image is in one portion of the printing area” on page 204 “The problem is the image is unexpectedly rotated” on page 205 “The problem is the print is a mirror image of the original” on page 205 “The problem is the print is distorted or unintelligible” on page 205 “The problem is
Chapter 14 The problem is the image is clipped This normally indicates a discrepancy between the actual printable area on the loaded paper and the printable area as understood by your software. ● ● The problem is an image error ● ● ● ● Check the actual printable area for the paper size you have loaded. printable area = paper size – margins The Windows HP-GL/2 driver displays the printable area in the Paper/Quality tab.
The problem is the image is unexpectedly rotated At the front panel, select the icon, then Printing defaults menu > Paper options > Rotate. Check that the setting is what you wanted. The problem is the print is a mirror image of the original At the front panel, select the icon, then Printing defaults menu > Paper options > Mirror. Check that the setting is what you wanted.
Chapter 14 The problem is one image overlays another on the same sheet The I/O timeout setting may be too long. From the front panel, decrease the setting The problem is an image error and print again. Select the icon, then I/O setup > I/O timeout.
15 The problem is with the ink system ● ● ● ● ● ● ● “The problem is I cannot insert an ink cartridge” on page 207 “The problem is I cannot insert a printhead” on page 207 “The problem is I cannot insert a printhead cleaner” on page 207 “The problem is the front panel keeps telling me to reseat or replace a printhead” on page 207 “The problem is an ink cartridge status message” on page 208 “The problem is a printhead status message” on page 208 “The problem is a printhead cleaner status message” on page 20
Chapter 15 The problem is an ink cartridge status message These are the possible ink cartridge status messages: ● ● ● ● ● ● ● ● OK: the cartridge is working normally, with no known problems Missing: there is no cartridge present, or it is not properly connected to the printer Low: the ink level is low Very low: the ink level is very low Empty: the cartridge is empty Reseat: you are recommended to remove the cartridge and then reinsert it Replace: you are recommended to remove the cartridge and then reinse
16 The problem is with the paper ● ● ● ● “The problem is the paper cannot be loaded successfully” on page 209 “The problem is a paper jam (paper stuck in the printer)” on page 211 “The problem is prints do not stack properly in the bin” on page 213 “The problem is the printer uses a lot of paper to align the printheads” on page 213 The problem is the paper cannot be loaded successfully ● ● The paper may be loaded at an angle (skewed).
The problem is with the paper Chapter 16 210 Front panel message Suggested action Right edge not found. The printer cannot locate the right–hand edge of the paper, the paper may be badly positioned. Press the Select key and try to load the roll again. Sheet edge not found. The printer cannot locate the edges of the paper, the paper may be badly positioned. Press the Select key and try to reload the sheet. Paper not found. During the paper load process the printer did not detect any paper.
The problem is a paper jam (paper stuck in the printer) When a paper jam occurs, you will normally see the Possible paper jam message in the front panel, with one of two error codes: ● ● 81:01 indicates that paper cannot advance into the printer. 86:01 indicates that the printhead carriage cannot move from side to side. Check printhead path 1. Switch off the printer using the switch at the rear. 2. Open the window.
The problem is with the paper Chapter 16 212 3. Try to move the printhead carriage out of the way. 4. Lift the paper load lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. 7. 8. Carefully pull the rest of the roll or sheet down and out of the printer. Switch on the printer. Reload the roll, or load a new sheet. See “How do I load a roll into the printer?” on page 83 or “How do I load a single sheet?” on page 89.
9. If you find that there is still some paper causing an obstruction within the printer, it can often be cleared by loading a rigid paper type into the printer. 10. If you find that you have print quality problems after a paper jam, try realigning the printheads. See “How do I align the printheads?” on page 119. Check paper path ● This problem can occur when a roll has finished and the end of the roll is stuck to the cardboard core.
The problem is with the paper Chapter 16 214
The problem is something else ● ● ● ● ● ● ● ● ● ● ● ● “The problem is the printer's start–up process does not complete” on page 215 “The problem is a front panel message” on page 215 “The problem is a “printhead monitoring” message” on page 218 “The problem is a “printheads are limiting performance” message” on page 218 “The problem is the printer does not print” on page 219 “The problem is a print job is waiting for a time-out” on page 219 “The problem is the printer seems slow” on page 219 “The problem i
The problem is something else Chapter 17 ● 216 performance limiting conditions, and printer maintenance requirements. Once you have read the message you can remove it by pressing the Select key and continue to use the printer. If the printer detects an error, an error code and short message are displayed on the front panel.
Code Short message Suggested action printhead?” on page 106 and “How do I insert a printhead?” on page 110 and “How do I restart the printer?” on page 74 for help. If the problem persists, please contact your customer service representative. 61:01 Wrong file format. The printer cannot process the job. The file format is wrong and the printer cannot process the job. Check the graphic language setting of your printer (see “How do I change the graphic language setting?” on page 137).
Chapter 17 The problem is something else (continued) Code Short message Suggested action 71:03 Restart the printer. If problem persists, call HP support. Out of memory failure. You are recommended to remove any unnecessary files from the hard disk using the Embedded Web Server. See “How do I restart the printer?” on page 74. 76:03 Restart the printer. If problem persists, call HP support. The hard disk is full.
Here are some possible explanations. See also “The problem is a print job is waiting for a time-out” on page 219. ● ● ● ● ● You may have an electrical power problem. If there is no activity at all from the printer, and the front panel does not respond, check that the power cable is connected correctly and that there is power available at the socket.
The problem is something else Chapter 17 ● ● ● ● ● Are you using the printer with the Appletalk serial port on a Macintosh computer? It is normal for the Appletalk port to be slow. Consider using the Ethertalk interface to connect your printer to your Macintosh. Do you have a network connection to your printer? Check that all components used in the network (network interface cards, hubs, routers, switches, cables) are capable of high-speed operation.
If you have not done so already, please read “How do I access the Embedded Web Server?” on page 75. ● Have you set a password for the Embedded Web Server, and then forgotten the password? If so, select the password. ● ● ● ● ● ● icon, then Configuration menu > Reset EWS icon, then Configuration menu > Allow At the printer's front panel, select the EWS. If this option is off, turn it on. Check that you have a TCP/IP (network or FireWire) connection to your printer.
The problem is something else Chapter 17 The problem is an AutoCAD 2000 memory allocation error After installing the printer driver, when you try to print for the first time from AutoCAD 2000, you may see a message saying Memory allocation error, after which your image is not printed. This is due to a problem in AutoCAD 2000, and it can be fixed by downloading the Plotting Update Patch (plotupdate.exe) from the Autodesk Web site, http://www.autodesk.com/.
3. 4. Repeat the process until all of the holes in the platen have had three drops of oil placed in them. Be careful not to spill oil onto the platen. 223 The problem is something else Using the bottle of oil supplied with the Maintenance Kit, insert the pointed end of the bottle into each hole in turn, and put three drops of oil into each hole.
The problem is something else Chapter 17 224 5. If there is oil on the platen, wipe it away with the cloth supplied with the kit. 6. Lower the window.
18 Tell me about the printer ● ● ● ● ● “Tell me about color emulation modes” on page 225 “Tell me about connecting the printer” on page 227 “Tell me about the printer's rear lights” on page 228 “Tell me about the printer's internal prints” on page 228 “Tell me about preventive maintenance” on page 229 Tell me about color emulation modes If you have problems making your printer emulate another HP Designjet printer, see“The problem is color matching between different HP Designjets” on page 199.
Chapter 18 ● ● ● Tell me about the printer ● ● ● ● U.S. Web Uncoated 2 uses specifications designed to produce quality separations using U.S.
● ● Apple RGB emulates the characteristics of the average Apple monitor, and is used by a variety of desktop publishing applications. Use this space for files that you plan to display on Apple monitors, or for working with old desktop publishing files. Adobe RGB (1998) provides a fairly large gamut of RGB colors. Use this space if you need to do print production work with a broad range of colors.
Chapter 18 Tell me about the printer's rear lights At the rear of the printer, above the power switch, are three small lights: ● ● Tell me about the printer ● The amber light on the left is on when the printer is in sleep mode. The blue light in the center is on when the printer is on (when it has electrical power). The green light on the right is on when the printer is printing. Note You should never see all three lights on at the same time, because the printer cannot print in sleep mode.
● ● ● ● ● Usage report: shows estimates of the total number of prints, number of prints by paper type, number of prints by print quality option, and total amount of ink used per color. HP-GL/2 palette: shows the color or grayscale definitions in the currently-selected color palette. PostScript font list: lists the PostScript fonts installed in the printer (PostScript printers only). Image diaqnostics: helps you to solve print quality problems. See “How do I use the Image Diagnostics Print?” on page 175.
Tell me about the printer Chapter 18 230
19 Tell me about the Embedded Web Server The Embedded Web Server is the control center for remote management of your printer. From any computer, you can use an ordinary Web browser to contact your printer's Embedded Web Server (see “How do I access the Embedded Web Server?” on page 75). ● Submit jobs to the printer in various file formats (HP-GL/2, HP-RTL, PostScript, PDF, JPEG, TIFF, CALS G4) without the need of a driver nor an application: see “How do I submit a job?” on page 163.
Chapter 19 Tell me about the Embedded Web Server ● ● 232 Change various printer settings (on the Device Setup page) Set a password to restrict Web access to the printer: see “How do I password– protect the Embedded Web Server?” on page 76.
20 Tell me about the ink system ● ● ● ● “Tell me about ink cartridges” on page 233 “Tell me about printheads” on page 235 “Tell me about printhead cleaners” on page 236 “Tell me about ink system tips” on page 236 Tell me about ink cartridges The printer's four ink cartridges provide yellow, magenta, black, and cyan ink to the printheads. The color cartridges supplied with the printer have a capacity of 225 cm³, and the black cartridge has a capacity of 400 cm³.
Chapter 20 The front panel warns you when a cartridge's ink level is low. When a cartridge is empty, the printer stops printing and the front panel explains why: You are recommended to replace the empty cartridge with a new HP cartridge: see “How do I remove an ink cartridge?” on page 99 and “How do I insert an ink cartridge?” on page 104.
Tell me about printheads In order to increase printing speed, two printheads are connected to each ink cartridge, giving eight printheads in total. The printheads are extremely durable and do not need to be replaced every time an ink cartridge is replaced. They will continue giving excellent results even if the ink cartridges are low in ink. To maintain optimum print quality, the printheads are automatically tested at regular intervals, and automatically serviced if necessary.
Chapter 20 Tell me about printhead cleaners Each printhead has its own printhead cleaner, so there are eight printhead cleaners in the printer. Printhead cleaners are used to clean and maintain the printheads, to ensure the best possible print quality, and to seal the printheads when they are not in use to prevent them from drying out. Caution Whenever you buy a new printhead, you get a new printhead cleaner with it. When you replace a printhead, always replace the printhead cleaner at the same time.
Tell me about paper ● ● Tell me about paper 21 “Tell me about using paper” on page 237 “Tell me about drying time” on page 238 Tell me about using paper Choosing the correct paper type for your needs is an essential step in ensuring good print quality. For best printing results, use only recommended papers (see “How do I select supported paper types?” on page 94), whose reliability and performance have been developed and thoroughly tested.
Tell me about paper Chapter 21 Tell me about drying time With some printing materials and environmental conditions the ink needs some time to dry before the printing material is unloaded. The following settings are available. ● ● ● ● Optimal: the printer automatically determines the appropriate drying time, based on the printing material you have selected and the current temperature and humidity. If any drying time is required, a “drying time to go” countdown will be displayed on the front panel.
22 Tell me about printer specifications ● ● ● ● ● ● ● “Tell me about functional specifications” on page 239 “Tell me about physical specifications” on page 242 “Tell me about memory specifications” on page 242 “Tell me about power specifications” on page 242 “Tell me about ecological specifications” on page 242 “Tell me about environmental specifications” on page 242 “Tell me about acoustic specifications” on page 243 Tell me about printer specifications Tell me about functional specifications HP No.
Chapter 22 Print resolution Print quality Max detail Best On Optimized for lines and text Optimized for images Rendering resolution (dpi) Printing resolution (dpi) Rendering resolution (dpi) Printing resolution (dpi) 1200×1200 2400×1200 (High-Gloss Photo Paper, Canvas) 1200×1200 2400×1200 (Productivity Photo Gloss, High-Gloss Photo Paper, Canvas) Tell me about printer specifications 1200×1200 (other papers) 1200×1200 (other papers) Off 600×600 1200×1200 (High-Gloss Photo Paper, Canvas) 6
Print resolution (continued) Print quality Max detail Off Optimized for lines and text Optimized for images Rendering resolution (dpi) Printing resolution (dpi) Rendering resolution (dpi) Printing resolution (dpi) 300×300 1200×1200 (High-Gloss Photo Paper) 300×300 1200×1200 (HighGloss Photo Paper) 600×600 (Max Speed) 1200×600 (other paper types) 600×600 (Max Speed, Bright White, Bond Paper) Margins Side margins 5 mm (normal) 15 mm (extended) Top margin (leading edge) 11.
Chapter 22 Tell me about physical specifications Weight (including stand) ≈ 115 kg Width < 1930 mm Depth < 800 mm Height ≈ 1350 mm Tell me about printer specifications Tell me about memory specifications Memory (DRAM) supplied 256 MB Memory (DRAM) maximum 512 MB Hard disk 40 GB Tell me about power specifications Source 100-240 V ac ±10%, autoranging Frequency 50–60 Hz Current <6A Consumption < 1 kW Tell me about ecological specifications For the up-to-date ecological specifications o
Tell me about acoustic specifications Idle sound power ≤ 5.7 B (A) Operating sound power ≤ 7.
Tell me about printer specifications Chapter 22 244
23 Tell me about ordering supplies and accessories ● ● ● “Tell me about ordering ink supplies” on page 245 “Tell me about ordering paper” on page 245 “Tell me about ordering accessories” on page 248 Tell me about ordering ink supplies The following ink supplies can be ordered for your printer.
Chapter 23 Premium Technical Name g/m² 24 in wide 36 in wide 42 in wide HP Bright White Inkjet Bond Paper 90 C1860A* C1861A* none C6035A† C6036A† HP Bright White Inkjet Bond Paper (long roll) 90 none C6810A none HP Matte Film 163 51642A 51642B none HP Clear Film 170 C3876A C3875A none HP Natural Tracing Paper 90 C3869A C3868A none HP Translucent Bond 67 C3860A C3859A none HP Polyester Film Opaque White Glossy 170 C7955A C7956A C7957A HP Vellum 75 C3862A C3861A n
Universal Line (continued) Name g/m² 24 in wide 36 in wide 42 in wide HP Universal Semi-Gloss Photo Paper 179 Q1420A Q1421A Q1422A HP Universal Inkjet Bond Paper 80 Q1396A† Q1397A† Q1398A† HP Universal Coated Paper 95 Q1404A† Q1405A† Q1406A† HP Universal Heavyweight Coated Paper 120 Q1412A† Q1413A† Q1414A† HP Super Heavyweight Coated Paper 160 C7929A* C7930A* C7931A* Display Graphics g/m² 24 in wide 36 in wide 42 in wide HP Banners with Tyvek 140 none C6787A none HP Co
Chapter 23 Tell me about ordering accessories Tell me about ordering supplies and accessories The following accessories can be ordered for your printer. 248 Name Product number HP Jetdirect 40d Gigabit Print Server for the Designjet 4000 Printer series (provides the highest capacity network connection to your printer) Q5679A HP Designjet 4000 Printer series High Speed USB 2.
24 Tell me about getting help ● ● ● ● “Tell me about HP Instant Support” on page 249 “Tell me about HP Customer Care” on page 249 “Tell me about HP Designjet Online” on page 250 “Tell me about other sources of information” on page 251 Tell me about HP Instant Support HP Instant Support is HP's suite of troubleshooting tools that collect diagnostic information from your printer and match it with intelligent solutions from HP's knowledge bases, allowing you to resolve problems as quickly as possible.
Chapter 24 ● ● If you still have difficulty, refer to the HP Support Services booklet provided with your printer. This document contains a comprehensive list of various support services available to help solve printer problems.
Tell me about other sources of information More information is available from the following sources: ● ● The Embedded Web Server provides information about your printer status, technical support, on-line documentation, etc.—see “Tell me about the Embedded Web Server” on page 231.
Tell me about getting help Chapter 24 252
Legal information ● ● ● ● ● Legal information 25 “Worldwide Limited Warranty—HP Designjet 4000 Printer series” on page 253 “Hewlett-Packard Software License Agreement” on page 256 “Open source acknowledgments” on page 257 “Regulatory notices” on page 258 “DECLARATION OF CONFORMITY” on page 261 Worldwide Limited Warranty—HP Designjet 4000 Printer series HP product Limited Warranty Period Printer and related HP hardware 1 year (from the date of purchase by the customer) Software 90 days (from the dat
Chapter 25 Legal information a. b. c. 5. 6. 7. 8. 9. 254 Improper or inadequate maintenance or modification; Software, interfacing, media, parts, or supplies not provided or supported by HP; or Operation outside the product’s specifications.
B. Limitations of liability TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING ANY LOSS OF PROFITS OR SAVINGS), WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. C. Local law 1. This Limited Warranty gives you specific legal rights.
Chapter 25 Legal information Hewlett-Packard Software License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MUST RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
Open Source Software. The Open Source Software is composed of individual software components, each of which has its own copyright and its own applicable license conditions. You must review the licenses within the individual packages to understand your rights under them. The licenses can be found in the folder called licenses on the Using your printer CD that came with your printer. Copyrights to the Open Source Software are held by the copyright holders.
Chapter 25 Legal information Regulatory notices You can obtain current Material Safety Data Sheets for the ink systems used in the printer by mailing a request to this address: Hewlett-Packard Customer Information Center, 19310 Pruneridge Avenue, Dept. MSDS, Cupertino, CA 95014, U.S.A. There is also a Web page: http://www.hp.com/hpinfo/community/environment/ productinfo/psis_inkjet.htm Regulatory Model Number For regulatory identification purposes, your product is assigned a Regulatory Model Number.
DOC statement (Canada) This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Korean EMI statement VCCI Class A (Japan) Safety power cord warning Taiwanese EMI statement 259 Legal information réglement sur le brouillage radioélectrique édicté par le Ministére des Communications du Canada.
Chapter 25 Legal information Chinese EMI statement Sound Geräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN45635 T. 19.
DECLARATION OF CONFORMITY Legal information according to ISO/IEC Guide 22 and EN 45014 Supplier’s name: Hewlett-Packard Company Supplier’s address: Avenida Graells, 501 08174 Sant Cugat del Vallès Barcelona, Spain declares that the product Regulatory Model (3): BCLAA-0401 Product family: HP Designjet 4000 Printer series Product options: All conforms to the following product specifications Safety: IEC 60950-1:2001 / EN 60950–1:2001 EMC: CISPR 22:1997 / EN 55022:1998 Class A (1) EN 55024:1998 +
Legal information Chapter 25 Josep–Maria Pujol Hardware Quality Manager Sant Cugat del Vallès (Barcelona) July 9th, 2004 Local contacts for regulatory topics only European contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen, Germany. United States contact: Hewlett-Packard Company, Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304, USA. Tel: (650) 857 1501.
Index A accessories installing 58 ordering 248 acoustic specifications 243 altitude setting 78 ArcGIS 158 assembling the printer 13 AutoCAD 158 B bin stacking problems 213 black point compensation 140 blank page 203 blurred lines 197 buzzer on/off 77 C calibration color 139 CALS G4 137 cannot load paper 209 carriage lubrication 171 cleaning the platen 169 cleaning the printer 169 clipped image 204 color accuracy between printers 199 in general 198 PANTONE 198 color calibration 139 color emulation mode about
ink system tips 236 Instant Support 249 internal prints 228 J Jetdirect print server installing 60 JPEG 137 L landscape orientation 133 language 74 lights at rear 228 loading a sheet 89 loading paper problems 209 loading roll into printer 83 loading roll onto spindle 79 lubricating the carriage 171 lubricating the platen rollers 222 M maintenance 229 margins changing 132 specification 241 zero width 133 maximum speed 132 mechanical accuracy 241 media profiles downloading 96 memory error 221 memory error (Au
Index R rear lights 228 recommended papers 94 refilling ink cartridges 233 regulatory notices 258 rendering intent 140 resolution 240 restarting the printer 74 roll paper loading into the printer 83 loading onto the spindle 79 unloading 88 roller lubrication 222 rotating an image 134 rotation unexpected 205 S scaling an image 134 sheet paper loading 89 unloading 93 sleep mode wait time 77 slow printing 219 small image 204 smudging 194 software 12 software license 256 space required for the printer 14 specif
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